Casa Bianca Pontypridd in Rhondda Cynon Taf

Oh dear, where to start? I had the scallops starter, at £13 I was expecting 2 or 3 queen scallops, or 5 normal size. I got three tiny ones, the diameter of pennies. They were cooked alright, but these are West End of London prices! Partner had the Caprese, the cheese was old and hard, the tomatoes were just out the fridge, too cold, and tasteless. It's only two ingredients, and no cooking involved. This is really bad. My lamb shank mains was small, but lots of potatoes (cos they're cheap) which were not nice in both taste and texture, and were left uneaten. The "red wine sauce" was plain old packet mix gravy, thick with monosodium glutamate (I could taste it) and quickly congealed on the plate. My partner ordered the "peppercorn sauce" with hers and it was exactly the same sauce, "just add boiling water" crud. Note to chef; a peppercorn sauce is supposed to be CREAMY, WITH PEPPERCORNS!! She sent it straight back. The food is on a par with a Toby Carvery, and not unlike a Tesco ready-meal, but priced like a Michelin star restaurant. Skipped dessert and bought a Magnum on the way home, basically to get rid of the taste of the monosodium glutamate, that was the highlight of my evening out. On the countertop, when we were paying (or being robbed), there was a tray with a bowl of ready grated parmesan. On the same tray was a bottle of table cleaner (disinfectant spray) with the cleaning cloth hanging over the bowl of parmesan. I can only think that the good reviews on here are coming from the staff, the owners, or people whose only experience of eating out is a kebab shop or McDonalds. We told the chef all of this and he was sheepish, evasive and plainly didn't want to know. He certainly didn't care. So, if you would like to spend good money on an Italian meal, I can recommend a place in Llandaff called Porro. They actually make their food in the kitchen, not just microwave catering supplies, and packet mix ingredients.

Beautiful food although canneloni was slightly dry and needed more sauce. Lovely atmosphere and staff were nice but we were left long periods without being asked if we wanted any drinks etc inbetween. Drinks very expensive, £9 large wine and friend got charged £11 for double gin and lemonade ( £4 each for gin measure and £3 for no more than quarter glass lemonade on top ) we did ask and were told same price for full glass as is a large dash. Pricey for a double gin in a local restaurant.

Very small place when its busy you just can't move around because everything so tightly pushed in together quite expensive my food pleasant but went cold quite quickly cost 140 pounds thats with a tip just 4 main meals very basic no extras and 3 lagers

Really nice place, food was great and the restaurant is lovely. A little out of the way, but well worth the effort of finding. Can't recommend highly enough

I been there first time. Really tasty food. Nice staff. 100 % recommended. Definitely i back there.

Beautiful food and a lovely environment. Dined upstairs for the first time too.

Nice place, good service. No grumbles on the food but there wasn't any wow factor.

Once again, great food, great atmosphere and lovely staff. Can't wait to visit again.

Quiet on a Sunday afternoon but great food and wonderful staff. Definitely worth a visit, pizzas are excellent 👍

First time coming and it did not disappoint. Diamond of a place. Food was beautiful .

Disgusting restaurant. Me and my partner visited 13/10/24. We get inside and my partners chair collapses from underneath her ! Falling on an already injured side and arm and she hurt her elbow badly. Chair not properly put together. We were not offered an apology in any way shape or form. No one from management came to talk to us or help. The broken chair was left on the floor for 10 minutes as there was no one around to ask for help or to get another chair for us, we had to do this ourselves. Also expected to then pay full price at this shambles of an establishment. Do not visit if you want to stay safe and unharmed. Will be making a claim. Horrible place.

Fantastic evening! Hearty, home cooked Italian food!

Lovely food excellent service and must be a go go

This restaurant gives the impression of being a cozy, family-run spot, though it’s part of a franchise chain. The ambiance and service were good, but the food was just average for the price. They do offer a nice range of cocktails, which adds to the experience, but expect a meal that’s more “fine” than fantastic. Also, a simple touch like iced water could have improved the dining experience P.S. you’ll need to park in a nearby street that has 2 hour parking limits

Lovely atmosphere good service and food

Lovely! Staff could not have been more helpful. Service was great. Food was delicious! Will definitely be back!

Great restaurant with excellent food. Service was a little off tonight.

Without a doubt. The best restaurant meal iv had. The food and atmosphere was divine. Every bite got me vibing to the music. Having Italian heritage I believe my ansestors were pleased of the pure sublime flavours. Will be going back

Visited this restaurant for the first time, as a group of 4 on bank holiday Monday. We were really impressed with the food, especially the Gambas and Calamari to start. Mains were superb, the Calzone was incredible and our pasta dishes were great. We received brilliant and quick service. The bill was very reasonable. We will be back. Thank you!

I'd heard of Casa Bianca, but I've not tried it until recently. I wasn't disappointed.. We were met at the door to be seated by a lovely and pleasant young lady who kindly showed us to our seats. Drink orders were taken, and then after, we were given a short while to look at the menu our food order was taken. Unfortunately, I didn't get a chance to take photos of all of our meals, although they all looked and tasted absolutely fabulous. I had the pork tomahawk steak, which is shown in the photo. It really did taste amazing. It melted in my mouth, other dishes which were ordered, lasagne, carbonara, bolognaise, margarita pizza and a chicken dish. Everything both looked and tasted very amazing. The prices were reasonable, not too expensive. I will certainly be going back. I would also highly recommend Casa Bianca to anyone. There is only one drawback and that is the lack of parking facilities. Finding somewhere to park can be a bit of a pain.

Food: Excellent, both my partner and I had the Salisicca pizza and Garlic Pizza with cheese. Beautiful. Place is lovely and cosy with polite staff and a calming atmosphere. Would happily recommend and return.

Bit of a shambles really. We'd pre-ordered a week in advance as part of a large group (including two vegans and one lactose-intolerant) only to turn up to find that they didn't have vegan cheese. Ironically one of our party nipped to sainos to get some, which helped out. Perhaps it was busier than expected with the Eisteddfod but that's not really an excuse for a restaurant of this size not to have procedures in place to ensure that it could cook what had been ordered a week in advance. Once it arrived the food was good, although some in the party were unimpressed with theirs. The waiters did their best amid the chaos, but it was disappointing that neither management nor the chef offered any kind of personal apology or explanation.

Super busy during Eisteddfod '24. Will visit again even though this was the place my now wife tricked me into marrying her.

Had the beef short ribs and they were superb.

Best Italian food I've had in a while! Nice, relaxing atmosphere, absolutely delicious, authentic and reasonable food and excellent customer service. Carbonara was fantastic! Highly recommend!

Popped in on the off chance after getting of the bus from Cardiff. Just wanted a quick meal. I had gluten free spaghetti Bol and husband had Diavalo pizza. Both were stunning. So tasty. Husband said it was one of the best pizzas he’s ever had. No issues providing gf alternatives. Will try a gf pizza next time. Thoroughly recommend

Excellent. Never been before but took the decision to visit after redding a few X or twitter comments. So glad we did. Nothing too much trouble. Excellent service which was perfectly attentive without being bothersome. Great food and reasonable prices. No wonder it was busy but all added to the great atmosphere. Will absolutely return.

We’ve been here multiple times and the food has always been very tasty and high quality. When I had friends visiting I didn’t hesitate to book a table here due to our previous experiences and the notes on the menu that say most dishes can be adapted to be Vegan. Sadly after ordering we were informed that they had very few vegan options as they had no vegan cheese. We managed to find a few options that were workable but it was a disappointing experience. The food was still of the same high quality but the options did not match the advertisement.

Great experience. Was served by a young lady called ellie who was very lovely and polite. Asked us if everything was okay and if we wanted anything else. 10/10 service i highly recommend

The food was outstanding and the service was very friendly

Lovely food and atmosphere, plus good service! I’ve been twice now and both times the pasta was great. The cheese cake was also delicious I would definitely recommend. Will for sure be back for a third time.

What a great Italian. Just called in and luckily had space. Food was amazing we both had carbonara. Also had a garlic cheese pizza bread to go with it which was huge couldn't finish it. Great atmosphere and service well worth a visit

Truly amazing food. Not the cheapest but quality. Perfect for a special.occassion. House wine ,superb! If your in Ponty, not too be missed, superb!

Amazing meal, best I have had in a long time 👍

Loved it great food great atmosphere and the service was amazing 👏

Excellent food, excellent service Would definitely recommend

Excellent food and service xxx booked again last night and brilliant service, atmosphere and beautiful food

Absolutely gorgeous place. Had an amazing meal with my girls. Highly recommend!

Excellent experience,very friendly welcome and staff,varied menu and would personally recommend the lamb No hesitation in return,ideal for couples or special occasions

Excellent venue,varied menu with superb food Very friendly and helpful staff and a great night out! Was placed upstairs and would recommend it for special occasions!

What a surprise to find a restaurant of this quality on our doorstep, the decor and staff are so welcoming, the service was brilliant, we started with the calamari and the mussels both beautifully cooked, seasoned and delicious my with then went for a chicken dish and I ordered the seafood pasta, the chicken was amazing, and the seafood was the best I’ve ever tried, mussels, king prawns, clams, squid, and the pasta was so good. The wine was of a very good standard too. And the magician just topped the night off. A first class experience, not to be missed

My friend and I had a great experience here. The food was amazing and the service was excellent. The addition of a magician to entertain guests after our meal was really enjoyable. We will definitely be back!

Cozy and friendly Italian in Pontypridd. Extensive menu with good veggie options, reasonably priced and smart interiors. Nice for a special occasion.

Had lunch with friends, the food was excellent. I had white bait, which was cooked perfectly. Calzone for main absolutely stuffed and full of flavour. Great desert. The staff are really friendly and helpful.

First visit here celebating our wedding anniversay and was very pleased with our experience. Very good choice of food and the restaurant was full showing how popular it is. The food was very good and so was the atmosphere. Would recommend.

Went there for a family birthday. The food was really enjoyable but the service left a lot to be desired. We consistently asked the waitress to order drinks told 3 times they would be back to take the order, which they failed to do until we asked for the forth time after waiting nearly an hour. When she finely came over she had attitude and an eye roll. The final straw was when we were told we hadn't paid the full bill but after realising it was their mistake no apology was made. The food was really good the service shockingly awful

Had one drink . Waited for starters , had starters had to ask to order more drinks , in the middle of main meal still no drinks , no water available, had to go up to the bar staff and when she came over eventually stomping her feet stood ubove us as is we were a nuisance, one drink no water , during meal

Warm, clean & comfortable place in which to dine at your leisure. Attentive staff but not overly so. Very decent menu choices, wine likewise. We had 2 starters, 2 steak mains with 1 side dish, 2 desserts, 2 coffees, a bottle of wine & a coke which all came in at £120. All delicious. Much more space since they opened to top floor dining area which was very nice. Recommend anyone to try this restaurant.

We went here for a Saturday lunchtime treat and we were not disappointed. We were surprised how busy it was and we hadn't booked, but they found us a table. The staff were excellent really friendly and informative. There is a very wide selection on the menu and we chose starters and then one fish and one meat dish both beautifully cooked. We recommend Casa Bianca to all our friends for the quality of food at a good price, although we did think the wine may have been a little expensive. Highly recommend though!

Really lovely food and very reasonably priced, we were a family of 4 and each chose something different from the menu, ranging from rib eye steak, calzone and the fish of the day (sword fish) can't wait to return 👍

The experience of dining at Casa Bianca was a night that i will be sharing with my friends, superb food and the wine was excellent.

Amazing food! Great atmosphere and entertainment. I've been looking for a nice local Italian for a while!

I had never heard of this restaurant before but I will definitely come back here again. From the moment we arrived to the time we left, we were looked after exceedingly well. The staff couldn’t help enough and the food once ordered came quickly and was so good. We each had different meals and we sampled them all. Very lovely place tucked away but easily found. Oh and I have to say a big thanks to the magician who entertained us also, a very lovey touch.

Great! Lovely Italian food with a wide selection on the menu. Plenty of vegetarian and GF options. It was quite busy when we visited so we had to wait for table service and had to approach the counter to get the bill as we had public transport to catch and didn't have time to chill/relax after our food, but otherwise faultless, will be happy to return for another meal as the food was delicious and the portions were a good size.

Beautiful setting, cosy and lovely decor. The wine and drinks are delicious and a number of great choices. The food was outstanding all 4 us had something different and it was all cooked to perfection. There was a lovely added bonus of Jason doing some card tricks which entertained us to no end! We our enjoyed our evening immensely and we are already booked to come back with our family this weekend 😍

Booked to go for a meal with a group of friends. Food was absolutely delicious. Service was amazing. Alfred was friendly and accommodating. Went upstairs after food to sit at the new bar for a cocktail. Service was quick and friendly. When sitting at the bar for our drinks was entertained by the card tricks performed by Jason. Would definitely go again and would recommend.

Absolutely gutted, had a table booked for 7pm, turned up at 6:50, asked to go to the bar as table wasn't quite ready. Rammed at the bar, people already complaining, by 7:15 told table was ready and to head back down stairs only to be greeted by a table of 6 still waiting to be seated.... 7:20, cancelled our reservation. We loved Casa Bianca for its intimate setting, sadly, in our opinion the expansion has not worked, such a shame, bigger is not always better 😞

A lovely evening meal, a big choice and very reasonably priced. Nothing too much trouble for the staff. A very nice relaxed meal.

Amazing food lovely staff service amazing try it

Beautiful food and huge potions! Had the swordfish and then tirimasu for dessert, will definitely return. Nice defo and friendly staff

Love romantic enviroment created at restaurant. Staff are amazing. Food was delightful

Very disappointing Valentine’s meal! My partner and I had to wait around 45 minutes for a mediocre ‘pre-starter’, then almost as long again, for the actual starter. When the mains finally arrived, they were cold and had to be sent back. A couple adjacent to us, also had to send their food back. £60 per head for a hugely restricted menu and shambolic service. The waitress, although polite, had to be helped to uncork the wine! Although a cramped restaurant before expansion, the whole experience on V day felt impersonal, underwhelming and that it was very badly managed.

Good food , extensive menu choices , however it's a very small space to eat - narrow and slightly intrusive. Staff polite and friendly.

The worst dining experience ever. The table was booked at 19:30. The table was not ready on arrival and spent 15 mins waiting at the bar. We were understanding of this as it was busy due to it being valentines evening and we could see...

Double the prices & halve the choices. There you have it, the Valentine's day 'special'. Don't get me wrong this is a very nice place to eat/drink on a 'normal' evening. £50 a head for a 3 course meal that had small portions was not...

I was slightly disappointed that there was only the Valentine menu available with minimum 3 course. As I booked table online there was no mention of set menu unless you viewed all menus. Whilst waiting a few couples left when they discovered this was the only menu but when another group complained they were offered the normal menu after we had already ordered. If I had known would have opted for main menu but after being told only the set menu was available chose this option. Overall the food and service was lovely but felt that we should have been given option for main menu.

Ended up here yesterday (Sunday lunchtime) with my husband. We live nearby but had never heard about it! The building and decor was so lovely. The staff were brilliant, friendly & attentive. Sooooo much choice on the menu, lots for veggie & vegans too. The...

First time visiting Casa Bianca in Pontypridd. The outside certainly does not do it justice. Inside the decor is beautiful, staff are super friendly and the food was absolutely amazing, the starter of cheese garlic bread was huge and one not to be missed! We...

5 out of 5. Beautiful food big portions. Welcoming and friendly service will be returning again. Plenty of choice and good value for money. If ordering Garlic bread it is a pizza size enough for 2 to share. Ate up stairs newly opened

Really lovely Italian restaurant in the heart of Pontypridd.Our first visit and we were very impressed !! Great staff lovely food and beautiful decor and ambiance . We will be back 😊

Food was exceptionally tasty and plentiful in size, all for a reasonable price.

Lucky to have this gem of a place in Pontypridd. Food and service are both amazing. A small place with a wonderful atmosphere.

Lovely evening loads of times now never disappoints 😁

A lovely meal, cosy atmosphere, friendly staff. Well worth a visit!

Food here is absolutely fabulous, staff are brilliant, prices are very good, I would thoroughly recommend it

Never fail to please. Great service. Fabulous food Lovely ambience Will definitely return, one of my favourite places to eat.

Visited on Saturday evening with friends, 8 in total. The staff were very friendly and the food was lovely. The deco is also lovely, although it was very cold as we were sat near the door. Some of the party were disappointed that the Fish...

Amazing!!! Staff really nice can't wait to go again

Wonderful gem of an Italian Restaurant.. try the Mac n Cheese! What a surprising treat!

What can I say but loved loved loved it. Oh and we will be back. Also told lots of my friends. Cannot believe I've lived just up the road and not been here before just mad. Thank you for a lovely evening.

Visited here for my birthday with family. We have a few dietary intolerances and the staff were extremely accommodating and asked lots of questions to ensure cross-contamination was avoided. The food was delicious, would definitely recommend!

Went here last night for the first time, party of 11 of us. The service was brilliant, deco is so pretty & cosy. The food was just amazing & so tasty. Well done 👏

Had a meal here with family on Friday evening. What a gem of a place the food is amazing . Staff were so attentive gave amazing service. Love this place (shame I live in Leeds ) but will definitely be back 🥰

Absolutely outstanding service. Food was excellent. Fabulous team. All staff are great assets to the business. Really impressed.

Amazing food great service and a great night I would recommend this place to anybody and everybody. If I could give more than 5 stars I would

We visited on Thursday for a family birthday for the first time and none of us had been before. We had a great night, we all tried different dishes for starters and mains and they were all great, the only suggestion would be to have a dip with the mozzarella sticks, we asked for a dip and had a tomato base for dipping and this was great. The house white was great too. The place is like the tardis, it looks like a terraced house from outside but it’s much more spacious inside and really nicely decorated. The service was also great throughout. There’s an extensive menu, it’s impressive that there are so many dishes and all of great quality. Would highly recommend, and we’ll be back soon.

Amazing place with friendly staff and delicious food. Thankyou so much .We will definitely return soon.

We visited on Thursday for a family birthday for the first time and none of us had been before. We had a great night, we all tried different dishes for starters and mains and they were all great, the only suggestion would be to have...

Outstanding meal - attentive staff. Can't believe the quality of this place and it's on the doorstep.

We were very well looked after by the team. This was especially welcome as we were one adult with 2 small children. Can't thank you enough.

Warm and clean atmosphere,great service,divine food !! I’m really so happy I don’t have to look for a nice restaurant in cardiff cos I have it in my village !! Well done guys !! Opaaaaaa

Went to this amazing hidden gem on the outskirts of Pontypridd town centre for a birthday celebration with a large group of friends last night. It’s a small restaurant with a lovely relaxed atmosphere! The food was fantastic! I had the lamb shank which was...

Lovely atmosphere, great food and friendly staff, great service. I would definitely return and recommend you, but if your on a diet, don't have the lemon cheesecake, omg, stunning.

Absolutely abysmal service. I have a reservation for 6 people at 8.30 pm tonight. People are travelling 150 miles, already driving, to meet for a meal. 5pm I receive a telephone call from Casa Bianca. We have messed up reservations, yours is cancelled. I explain the situation. Response, maybe we could do something for 9.30pm. Really? That’s your response. You have messed up, tough luck, try elsewhere. Thanks vey much. My recommendation, don’t make a reservation. In fact don’t eat here.

Absolutely abysmal service. I have a reservation for 6 people at 8.30 pm tonight. People are travelling 150 miles, already driving, to meet for a meal. 5pm I receive a telephone call from Casa Bianca. We have messed up reservations, yours is cancelled. I explain...

Thankyou for a lovely night.Excellent food and services.Thankyou for going the extra mile Costa.Will definitely be back.x

Costa was an excellent waiter, the food was excellent. Thank you for a fabulous evening, we will be returning from Michelle, Sally, Jackie and Anne. Fabulous evening fabulous atmosphere! Would highly recommend!

First of all no parking. Entered restaurant felt like I was in someone's living room it's so crumpled. Far too many tables packed in...hence the noise in there was overwhelming. This was a week night and it was jam packed. Food not incredible as I...

Enjoyed great birthday meal here. Service excellent from Keean although the FIL kept calling him Ian. Sorry bud x

Really nice little place that's lovely and cosy inside. Good variety on the menu, we had cannelloni and a creamy chicken pasta which were both amazing. Also really good service.