Caffè Nero in Lisburn

It's alright, occasionally I'll go in for a coffee and maybe a wee treat. The cakes and all are lovely but it's a kinda touch and go with the coffee. Sometimes the coffee is really strong and burnt, other times it's fine. The toilets are the same, lately they've been fine, but I haven't been in much. Other times the toilets were really gross and smelt awful. But once, we came in half an hour before closing and they went around and gave people free pastries that were left over from the day.

The most expensive coffee and cakes in Lisburn. Cafe Nero must be making a fortune. 😞☹️

Haven't been here for years now but dropped in as wife wanted a coffee and sandwich. Coffee was so strong it was undrinkable. Had a toasted ham and cheese sandwich which arrived totally flat pressed, no side salad and not very nice. And at £16 for the pleasure means I will never be back. Poor quality and extortionate prices. I do not recommend it if your looking for nice coffee and tasty well presented food....

Nice place, staff are really helpful and quick Highly recommended

Had a terrible experience a few times with staff questioning if I had an allergy or just a preference. I've also had fantastic staff serve me. I dunno, luck of the draw. They allow dogs, sometimes, and the place is usually well kept, but I'd be super vigilant if you have an allergy/intolerance.

Very clean and tidy with good pleasant service.

Relatively quiet place in Lisburn's town centre. Great food and coffee. And, most importantly, friendly and helpful staff.

Poor welcome from some of the staff members.

Young girl with glasses with a bit of an attitude problem from the get go spoke to me rudely when I thought she had asked me to pay she told me “I’m actually talking to her” referring to another customer beside me. Her attitude stinks and if it was anyone else (someone non disabled) I don’t recon she’d be such a….

Lovely store. It was quite empty because most of Lisburn's shops were closed for Easter, which was a real pain in the neck. Very few shoppers out shopping.

It's a nice enough spot, staff is really friendly and attentive!

I ordered several drinks. The coffees were automatically made with their new Brazilian blend to upsell and I wasn’t even asked which blend I wanted so I figured they were using the original one. The Brazilian blend tastes burnt and vile. I wasted my money. Other branches will at least ask you which you want and not upsell to make money. I’m very disappointed to say the least.

Kawiarnia na ciasteczko i kawusie podczas zakupów,nie zachwycił mnie wystruj ale miejscowi są zadowoleni,ceny przystępne

First time in this Cafe today and we had a great experience. The staffs were amazing. Will definitely come back again. Special mention to Chloe and Charlie. Thanks a lot!

As my more local Cafe Nero. It has nice staff and as always good coffee and snacks as do most cafe's from the group.

Good atmosphere Pleasent and helpful service The best coffee and fresh pastry

Great place for coffee and cake, staff are always polite,very helpful and attentive to your needs, have been going here for quite a while now and the coffee has always been great and just love the music and the relaxing atmosphere. Many Thanx..

bad service! this morning, the staff did not let me go to the toilet, even though I made a purchase

Good place for a decent coffee. Pleasant staff but a little pricy for snacks. Has wheelchair friendly access but space is tight and at a premium if wanting a table so weather permitting outside would be a better option.

Normally when I ask for a large cappuccino it ends up hot milk with coffee. At Nero's it's a delightful cup of happiness as the foam is still there till the very last drop

A place where you can get privacy! Only been there once so cannot comment more.

You having a coffee in a cold room like

Food good service good was very busy I am an oxygen user so awkward for me to carry tray and an oxygen cylinder the young employee serving me carried the tray for me even though it meant leaving a queue waiting

Good coffee and pleasant staff. Service not very fast but friendly. My granola flapjack tasted weirdly artificial, not pleasant at all. I gave 2 stars because the whole place is filthy. I didn't realise how bad it is until after I had paid for my coffee. Tables not cleared. Tables not wiped. Floor dirty. Seats disgusting, especially the arm chairs by the window. They are stained and dirty. They should have been replaced years ago. I didn't want to sit there so I chose a booth. There was coffee spilt on the seat, drips of goodness knows what on the wall and the table like all the others needed a good scrub.

Nice friendly staff and good coffee. Comfortable indoor seating with some tables and chairs outside too. Good selection of cakes, traybakes and sandwiches.

Apparently don't do hot chocolate for my daughter ? Even tho it's on the menu the iced caramel frappe I got was so weak did she put coffee in that didn't taste it only decent thing Ill say was the drink was cold but definitely not iced 😕

In my opinion Nero still make the best coffees in Lisburn. We always feel welcome and the seating arrangements are fairly spacious. Outside could do with a fresh coat of paint 😊

Nice, helpful staff. Toilets have room for a double pram. Tasty coffee and treats 😋

Not very nice girl works there no smile no nothing. Then said will you makesure your 12 weeks old pup dose not go on the furniture. Wow the pup is a wee shitzhu and was sleeping on my wife's knee. Then she stares at you and your pup and no smile. My god felt so unwelcome in there been to Newcastle and the staff or so lovely and friendly and makes you welcome but my god this fair hair chubby girl was so unfriendly would not go in there again if she is working .how do these girls get a job or they not ment to be friendly to people and make u welcomed . Very poor staff service

As Cafe Nero Coffee houses go in recent times it’s below standard. Only key complaint would be the cleaning of tables is a bit slow or non existent. But toilets clean and coffee is always good. Staff quite pleasant as well.

Always friendly and good service is provided as standard. Always relaxed and enjoyable atmosphere. Somewhere to sit and enjoy company whether your own or someone else's. Take a break and enjoy the rest. UPDATE - December 2021 When lockdown began to open up and we were aloud to sit outside to enjoy our purchase outside originally and later on when we had the choice of either inside or out, the overhead canopy outside the premises in Lisburn has had a mind of its own. You could be sitting outside and the canopy would decide it was time to close which was acceptable as long as it wasn't raining. Apparently it was to be remedied some time ago but that hasn't happened yet which is more than frustrating and unfortunate. Hopefully they will get around to getting this sorted soon. FURTHER UPDATE - February 2022 The canopy has finally been repaired, just this month, quite some months after repairs being required. Horray!!!

I'd recommend the white chocolate mocha with cream and possibly a bit of chocolate cake with cream works wonders for the waistline NOT 😲🍰🥧🍮

Terrible. I mean use some of the millions u make from overcharged food and coffee and fix Ur seats. Dirty place and wash Ur spoons. Staff rude I mean fake a bloody smile fs 😡

Good food and coffee and even having charging points.

Really nice store with a nice ambiance. Friendly staff and nice atmosphere.

Good drinks and staff are friendly!

Enjoyed a decaffeinated Flat White and lemon cheesecake outside in the sunshine.

The most expensive coffee in Lisburn.

The toilet needs to be cleaned more often There was urine over the floor, sink and hand dryer where dirty

Woh has this cafe gone down hill. T They will no doubt blame it on Covid. The floor was very dirty, went to sit at 2 table's both needed cleaned. Just needs a clean up the sofas. Need replacing. Staff need to talk less to each other and get onto the floor and clean the place up.

My regular stop for a triple expresso. I would prefer a choice of coffees, I'm a "columbian" man by choice. Always great service and good prices. "AND" I get offered a glass of water to take away the taste of coffee.

Very rundown and shabby! Needs a face-lift.

Café Nero (Caligula) has the most sumptuous aromas and atmosphere. And they play Frank Sinatra and Ella Fitzgerald piped in on the sound system. Nice!

The best coffee to be had in any of the coffee shops in Lisburn. Outside seating provided. Call lots of time when in town. Cappuccino to die for.

Used to be great but has completely gone to the dogs. Coffee still OK but every table was filthy. I don't mean that grubbiness you get when staff are too busy, I mean that it looked like the tables chairs and floor hadn't been cleaned in days. Such a shame.

Loved the white hot chocolate 🤩

Café Nero in Lisburn. Same range of coffees as all other Neros, but this particular branch seemed a bit more unkempt than the others I've been to. Service was good though.

Nice place to sit and have a nice coffee or tea and something to eat and staff are very helpful and friendly and always have a smile on there faces

Really nice coffee. Good service.

Always enjoy going in for the hot chocolate. Very nice friendly staff. Tables always clean.

Nice coffee, pleasant staff, always great to stop at when out for a walk.

Real nice coffee hits the spot specially on a Tuesday or Wednesday when you get a freebie from O2 priority it's a pity it didn't last a little bit longer than just 2-days

Take out service for drinks and food currently in operation.

This is my go-to coffee shop, never a bad cup of coffee.

If you want half a cup of coffee (50/50 chance of being burnt also) at full price, then go to Caffe Nero Lisburn, Bow Street

Good coffee plenty of social distancing

Very good chocolate cake and hot chocolate. A good combination for my diet.

Very accommodating and pleasant

Great coffee but the decor definitely needs a refresh.

Cafe Nero lisburn. No canopy outside.no tables outside cleaned. When you ask for your coffee not to hot no staff listen to you.i thought Monday Tuesday and Wednesday for the month of August was 50% off .I was charged full price on Wednesday. Also toilets not cleaned very often.

Very grubby, badly stained upholstery, marks on walls and filthy floors this was the same before closing due to covid. I would have thought a thorough deep clean should have been carried out while the shop was closed. Obviously not.

Well spaced out tables, all clean and tidy

Two coffees, two mediocre cakes served in paper bags one of which was the wrong order and all for the princely sum of £10. RIp off.

Nice coffee price increase doesnt seem to have improved service

Staff are nice and no problems , free WiFi is difficult when at the back of cafe?

Like the fact that it's very perisium.

This is the only Caffè Nero I would recomend, the rest are disgusting, the staff here are friendly, efficient and always make my coffee just right

Caramel Latte's are the absolute business

Too expensive for an ordinary scone and coffee, floor was soaking and staff too busy to help. Sorry but true.

Great place. Good coffee. Quick service

Amazing drinks! Spacious and comfortable seating. Fast, quality service.

The coffee was really nice and the staff are friendly to talk to at the till. I have not been in Caffe Nero's in a very long time and I only came in as I was catching up with a friend. The only thing I can complain about is that one member of staff came over and collected our coffees whilst we were still drinking them. Myself and my friend must have been talking for far too long for their liking. We ordered more coffee and sat back down, within 15 minutes our second cups had been lifted even though we did not finish them. Please just ask the customer are they finished before hastily lifting their cups of coffee (even when the cup is still half full)

Called in for an espresso very quick tasty coffee, chilled out atmosphere and friendly staff.

Love it. Great coffee and Ambience as always !!!

Great coffee pastries staff pleasant and attentive interior looks dated and seats ripped. I have been in better Neros around UK and they try to offer an essence of Milan. Lisburn Cafe Nero fails in this it's just another place for coffee nothing different to any other coffee shop in town.

Espresso and Tonic.. What a revelation, can't wait to get another one soon.

Not very friendly and very disappointed with the service I received in the Caffe Nero at the bus station. I won be back

Brilliant coffee and really friendly staff

Friendly staff great coffee! Very nice.

Fog friendly and people friendly, open at a very reasonable 0930 on a Sunday 👌🏻

Friendly and fast service. They can make a good coffee here. Call in and try for yourself

Just the usual not a lot to say

Could do with a decorate as a bit gloomy and tired looking. Coffee fine.

Lisburn branch is fab... really lovely staff and always made to feel so welcome

Good place to go for a cuppa and a chat with friends.

Like a caffeine fuelled Tardis, the small shop front belies a roomy interior, that provides welcome respite from the Doom-mongers parked outside on a Saturday afternoon.

Do really nice coffee and are really friendly.

Favourite coffee shop in Lisburn, good tea and good location.

Very good place. Staff r very helpful and friendly.

Great we place just to relax and chill. The staff are very friendly and enjoy a good laugh which creates a good atmosphere.

The coffee tasted like a burnt pile of tissue paper smells

Great coffee with great service but getting a little tired looking.

Friendly and knowledgeable staff

It was so much cleaner than the last time I was there

It's a cafe Nero ffs. Nice place but avoid paying tax.

A great we place to chill and grab a coffee or a beverage of ur choice and mix with the locals and grab a bite to eat very friendly staff

The best coffee shop in Lisburn, friendly polite and cosy.

Not the cleanest of Cafe Nero shops I've been in.

Great coffee and great service just a shame no matter what time of day it is the outside seats are littered with unpleasant folk who are unable to use an ashtray or go anywhere else.

For the centre of Lisburn thankfully this place is never too full. Baristas are good, service is swift, location is central with optional outside seating. Possibly one of best chain coffee shops I have been to.