Cafe West in Copeland

What a lovely place to go for a bite to eat, slice of cake or just a cuppa. The staff were exceptional, wonderful welcome, all smiles. Good menu and very reasonably priced. What we ordered was lovely. Fabulous place well worth a visit x

Can you let Lewis do 3 days of week please and thank you don’t let him do kitchen please and send him to work downstairs please x

Our u3a group booked a table for 12 yesterday. We received a friendly welcome, our orders were taken quickly and our food and drinks arrived promptly. The staff were very attentive and ensured that we had everything we needed. We enjoyed the food and it was just what we needed on a very wet day out in Whitehaven. Thank you everyone.

Been there about 4 times for lunch during my lunch break. Food very good inc sandwiches and soups and cakes. The cafe employs staff with learning disabilities who are brilliant and friendly and efficient. Was even hugged today. It’s open each week day I believe and prob weekend although not certain. Does not smell of frying and cooking area away from eating area unlike other options which don’t open Mondays. Cannot think of anything to improve- no it’s bang on! Thanks

We popped in, inspired by the daily scone, and we were not disappointed. The staff are amazing, doing their best to make sure that you enjoy your meal and greeting you with a smile. Come here for a delicious, great value meal or cake to make someone else’s day and your own. Check out their website for details of this amazing enterprise.

A definite visit for anyone wanting a friendly service, great food and value for money.. we couldn’t finish it all. As we were visiting from the South of England this was a lovely start to our holiday. Well fed, ready for our walk.

This is your traditional old-style cafe providing very good value for money with generous portions. Very popular with locals, which is always a good recommendation. Staff was friendly and helpful. Much better than your usual over-priced coffee shop.

We went into this unassuming cafe, then found out there was nothing unassuming about it, my husband is in a wheelchair and the staff could not have been more helpful, We only went in for a coffee and ended up having a cooked breakfast, I have to say I don't like hash browns but I thought I would try one, it was lovely, our tea came with our food the toast came buttered, so many places put it on the side with a pat of cold butter. This cafe employs young people with disabilities, they are treated with respect and worked very hard. I hope anyone visiting whitehaven goes in and experiences this small but fantastic place, unfortunately we were only there for the day or would have gone back, they even had disabled access to the toilet. Certainly a wee hidden gem.

A great find for us and we will certainly be back. We had sausage bap and a bacon bap and a pot of tea each. The baps were really good: the bacon was thick and tasty. We had a pot of tea each, which we got 3 cups each from, and we were pleased to see we also got a jug of hot water - rare these days. The cafe is light and airy and pleasant to sit in and the service was good. We look forward to going again on our next visit to Whitehaven.

First visit for breakfast and it certainly didn't disappoint. The service from the seat was very warm and welcoming. Great menu choices and delicious looking cakes on show. Thr food was home made and top quality, even down to the bread which I was surprised as you wouldn't usually find many places like this making their own bread howere it was very tasty. We will definitely be back even if just for cake. We had to have some to take away and I can honestly say the caramel shortbread was one of the best I've had. Big thank you to all of the amazing staff , well done and merry Christmas 🎅 🎄

Stopped in for coffee and a scone/cake. Very nice clean place, food is good and good portion sizes. Nice range of cakes all of which looked homemade. Had a cheese scone and a lemon cream turnover bot of which were lovely. The aim of the place is to employ people with disabilities and it should be lauded for this. We always look out for community minded places....actually its about more than coffee, in a community that's a bit run down its about the spirit they create. You can always find a Costa or a Greggs but places like this are important.

Read many of the reviews by others which are generally very kind and the ambition of the cafe to employ those who may struggle to find work is laudable. However, the ambition in the cooking is not great, the scampi dish was dominated by chips with a tablespoon of peas and “runny” scampi accompanied by tartare sauce straight from the factory, water being the main ingredient much like the scampi. I could go on but won’t. If you love food this is not a place you should visit but otherwise a pleasant cafe with staff doing their best in a challenging situation.

Wonderful cafe in centre of Whitehaven. Great value for money, varied menu. The staff are so friendly & attentive & employ some who have learning difficulties who clearly enjoy their job which gives the cafe something special. David, Luke & Claire are worth a complimentary mention. There is nothing to dislike about this cafe.

Excellent service from this little cafe. Hurrah for Trip Advisor alerting us to it! Visited at lunchtime and had delicious fresh sandwiches on thickly sliced granary bread- the side of salad and coleslaw was an excellent addition. Love how this cafe supports jobs for those with learning disabilities.

Gorgeous spacious cafe with the friendliest, welcoming staff - in particular, Emily - I think her name is - an asset to the company and always makes friendly conversation & an extra effort in her customer service. I’ve never tried the food, but the homemade cakes/scones of which there is always a large selection are always delightful. One of my favourite spots for a coffee in Whitehaven.

Having been visiting Whitehaven for the day and I wanted somewhere to eat. This cafe immediately stuck out due to the fact it supports adults with learning disabilities. What a friendly bunch of people. I simply had a bowl of spicy butternut squash and sweet potato soup with a roll and a coffee. Delicious! I chose to sit outside as the sun was shining, also good to watch the people go by. It has a varied menu with fantastic looking cakes and treats, it was hard to resist. Would thoroughly recommend this cafe for the food and its community spirit.

Welcoming, friendly environment apart from a rude man with a wig as I entered the business who did not work there, so great food, even better staff it’s a 4.9/5 from me

A cafe providing good food with a social responsibility offering employment and training opportunities for adults with challenges in their learning. We stopped as a result of finding this place on Trip Advisor and were pleased to have done so. Sitting outside in a shopping street due to the inside tables being taken isn't the most exciting of locations, but you are not here for the view. Service is friendly and the food good. I have a great cheeseburger with the best friend onions I have had in along while. Chips were many different sizes that would suggest that they were home-made not out of a packet from the freezer. The may be better located places to eat in Whitehaven but make your way to King Street and Cafe West as your first choice.

I used to come to this cafe a lot with my mum a number of years ago and was happy to find it still going strong on a recent trip to the area. This place does amazing work supporting people in the local community. The staff are wonderful and the food is even better. We got the bill and were astounded by the low price too! Thank you for such a lovely visit and listening to me reminiscing about previous trips with my mum and Mark. Both gone but not forgotten ❤

Pleasant, welcoming and reasonably priced. Really nice cafe, good cappuccino and best millionaire’s shortbread ever!

I am Blind and I use the computer with the aid of specialised audible assistive software but I will NEVER allow my disability to overpower my ABILITIES. I go to Cafe West quite a lot and it is ALWAYS excellent In other cafes in the...

Good location in town center,home style cafe,great concept supporting and employing challenged people,really good home cooked food served in pleasant environment,served by friendly help full staff.highly recommended.

Great, basic, food. Service great. It felt covid safe. Disability friendly, judging by other customers. Clearly loved and supported by locals. Also strong evidence of a lot of staff support.

Stopped in for coffee and cake at the end of the day. The staff were lovely and the cakes were excellent. Would really recommend

My husband and I both ordered smoked salmon and cheddar tart for lunch today. This came with salad and chips, and I can honestly say it was the best tart I have ever eaten, and all for just over £13 for both of us. The...

Came across this cafe by chance, wanted something that wasn’t the norm in every town. Excellent food and excellent staff. Homemade soup and a sandwich with tasty salad & coleslaw. Cannot wait to go back best in the area

We came upon the cafe at lunchtime and realised that it opened out at the back and appeared spacious. Its covid procedures on entry were reassuring and we were shown upstairs where there was lots of room. Our order came fairly quickly - a sandwich...

Family visited for breakfast. Friendly staff. Sadly the breakfast wasn't very good. Below average English breakfast. Poor quality sausage. The toast was good, but for some reason they weren't able to bring it out until we'd pretty much finished our food, though the staff apologised...

Super friendly, lovely homely food and great atmosphere!!! Would highly recommend popping in just to enlighten your day ⭐️⭐️⭐️⭐️⭐️❤️

I won't bother describing the food. It was the food that got us through the door the first time, but the ethos of the set up and the first interaction with the wonderfull people that staff it brings us back time after time. Great service...

Went with my daughter and grandson just for a cuppa ended up having lunch it was lovely so are the staff Would definitely recommend.

I am BLIND and so, therefore, I must use assistive technology in order to use the computer. I recently went into Cafe West with a friend who has a `CANINE PARTNER` or `Dog for the Disabled` we were greeted on entry by really pleasant people...

Dropped in for coffee and a cake. I it was friendly with plenty of people relaxed and chatting and enjoying things from a nice menu. Good service and well over-seen by attentive managers. A heart-warming place.

We visited Cafe West after 'finding' it on Trip Advisor. Really glad we did - excellent scones (there is lots of choice on menu!) fantastic staff. The cafe is run by support workers supporting special needs young people who, without this establishment, would not get...

Bread is good. Egg mayonnaise tastes great and nice salad. The coffee is good. The price is right. Good place. Nice decor. Nice staff.

I was on a school history trip on Wednesday of this week and went into the café, the staff were nice and friendly the food delicious and the prices very good, I do intend to go back!

We drove north to Whitehaven from our base in Wasdale just to find somewhere to do a bit of shopping. When we felt peckish, this cafe was the first place we came to. The staff were friendly and attentive and we couldn't fault the service, the drinks, or the food. We would certainly be regulars if we lived locally.Well done!

I was over the moon and delighted with the service from cafe west. It was lovely atmosphere. I will definitely be back ♡

I go regularly to Cafe West, on my own or with family and friends. The food is always delicious and you don't get ripped pricewise. 100% recommended them.

Tasty, great value food with a lovely atmostphere and fantastic service with lovely staff, homebaked breads and cakes looked lovely too.

First time visiting this cafe for a quick coffee. Was so impressed with the place loved that disabled adults were employed there. Friendly and attentive staff. Lovely fresh homebaking. Would highly recommend this cafe to everyone and wouldnt hesitate to return when next in area

Cafe West is perfect for either a cuppa and a delicious cake, a snack or a full meal. All the meals are freshly cooked to order and the home made cakes, scones and bread are amazing. We have never been disappointed whenever we have visited Cafe West.

It was suggested we go here for lunch Great place, employ staff with learning difficulties Generous food portions Couple nearby had the afternoon tea of sandwiches and cakes- the portions were huge

Good veggie food at a competitive price. The staff were great with training the young people working there, most have learning difficulties but that does not mean the service is anything but good. Well done to Katy who served us.

What a wonderful café. Small entrance of the High Street but really big and airy inside. Employ people with learning difficulties which is a really really great thing. You should definitely support this place not just because of that but because the food is great and quick and inexpensive. Highly recommended a definite to start your cycle journey from here.

Called in for lunch following a visit to the nearby Beacon Museum. It's in the main shopping thoroughfare in the centre of Whitehaven which sadly is a bit run down with many empty shops. However Cafe West's a bit of a beacon itself. Basic food but deliceous. The waiters/waitresses are mainly youngsters with learning difficulties being trained to work in the hospitality sector, but they were so friendly and full of fun, it was a real joy to be served by them. Worth supporting, and the foods pretty good too.

I loved my trip to Cafe West!, the staff were lovely and very welcoming. The variety of staff with learning difficulties were lovely and they were celebrating their 10 year anniversary today so were very excited. My food was lovely and I have no complaints!!

Had a lovely meal here with my partner and our 3 year old daughter. The food is very well priced and obviously homemade, super tasty! Staff is very attentive and friendly. If it’s on the menu, go for the pie, it’s really good!

Good value, nice environment, tasty food. Helping to train people for the workplace - some of them need a little extra guidance. Great social enterprise and you're helping do something worthwhile whilst taking a break.

What a superb place to eat . I’m so proud that management employs young adults with learning disabilities, I wish more places did the same! Food was lovely I’d recommend anyone to go, brilliant. And thank you, especially to the lovely Hannah who worked there with her beautiful smiling face.

Surprisingly good as not your usual coffee house and partly due to the emphasis on employing young people with learning

A lovely waRm welcome with my order being taken quickly as efficently. A decent sized and properly cooked jacket potato with a good size of fillings. Would absolutely recommend.

Pleasant little cafe in the centre of town.

I had never thought about coming here until a friend suggested it. The food was lovely. I will definitely be back

Never been in a Cafe West before. Provide work experience for adults with learning difficulties. Excellent lunch and all the staff were attentive and efficient. If you come across a Cafe West go in and support the work they are doing.

We dropped in to meet friends for a quick late lunchtime bite. Nice soup, toastie with salad, and a jacket potato. We hadn't realised they closed at 3pm, but staff were all very accomodating, and didn't hurry us out. Handy for car parking, shops and the promenade. We did notice the over zealous trafic wardens about, so please take care if you visit the town.

As the title says, this truly is a hidden Gem within Whitehaven town. My friend and I love coming to Cafe West for lunch on the weekend. The atmosphere is chilled yet welcoming, just like the physical environment there. An unassuming building from the outside, but inside there is the most beautiful atrium, filled with natural light.

Had a wonderful soup and hand made roll here with my friends. The staff and service are all delightful. The Cafè is kept lovely and clean, and I've never heard so many please, thank you and how do you do's. They also do takeaway which is brilliant for work and their baked breads are fantastic. Can't rate them enough.

Called in for lunch. Service quick, food good, staff brilliant . So nice to see so many happy staff in a cafe. Will be back.

what a gem, been to whitehaven lots of times but never here. Will Definitely visit again. Awsome staff and very welcoming. fantastic food served with a smile and politeness. varied menu with something to suit all tastes. Were able to purchase take away scones and bread that are to die for. Thank you to everyone for providing such a fantastic venue that is so welcoming.

Wandered in as we were visiting Whitehaven and this venue looked so inviting. Great choice as we were welcomed by lovely staff. Food is all cooked on the premises and is absolutely beautiful.

We visited Cafe West, Whitehaven last week. On entering the cafe we were made to feel very welcome by the staff. We found a lovely seat by the window and Emily came to serve us. She was very thorough and helpful, explaining about the specials that day, taking our drinks order and then giving us time, whilst she got the drinks to decide on our choice of food. We had only popped in for a drink but the cakes which are all handmade, looked so delicious, that we couldn’t resist - they certainly lived up to our expectations, We ate one each and then shared another!!! If we had been going home, I would have bought more to take with me! Delicious!

I was working in the area and saw the cafe on TripAdvisor and decided to go and have a coffee and a snack. I’m glad I did. The service was friendly and the staff worked hard to make sure everything was ok. Very professional and a good place for fresh tasty food. Keep up the good work!

Superb, friendly cafe offering a wide range of dishes at affordable priced. I was in Whitehaven for work for the day and visited twice. A great welcome to Whitehaven thanks to the team here! Really appreciated. Great scones!

We where on a day trip to Whitehaven and went on to trip advisor to see where the best lunch spots where and this came up. On arrival it was busy at the counter but were met by a friendly hello and was shown to a table. When I sat down I could'nt help but notice that most of the staff appeared to have learning difficulties and when we read the menu we found that this was a training center to bridge the gap of getting employment. It stole our hearts and what a fantastic, valuable place. The menu had a good selection and our waitress came over and took our order. The ordering sysytem was simplified for both customer and employee which I thought was a wonderfull set up. Food came over and was great. Good sized portions and good value for money. The atmosphere was great and felt like I was at my regular cafe. Everyone that was there was in great spirits and found the place infectious. Its left me scratching my head why more schemes are not in place like this. If any of the staff are reading this you do a fantastic job and I will definatly revisit if im in the area.

Odradzam weganom i bezglutenowcom. Zaoferowano nam jedynie czarną kawę i w dodatku słabej jakości. Moja ocena ma 3 jest wyłącznie wyrazem poparcia dla inicjatywy angażowania osób niepełnosprawnych w codzienne obowiązki. Obsługa jest bardzo miła i bardzo się stara.

Great service, cheerful staff, value for money and calm aesthetics. Daily offers, excellent community cafe

Great friendly place. Very worthwhile cause. The scones are very good and the coffee is better than the other high street competition

Popped in here for some lunch with the children before heading to The Beacon Museum. It's a lovely cafè and I loved the concept of the staffing! The staff were so friendly and chatty.

Popped in here for some dinner as a family. The food was lovely the price was brilliant and the staff were amazing. Well worth a visit.

Our first time here and very good, excellent staff and good service.

Superb food, great service, reasonable prices. What a fantastic ambience here, staff happy in their work, we had the delicious fruit scones, I bought a cheese and chive one to take away, scrumptious! We got there just as it closed, and all the staff were singing, so lovely to see people happy in their work. Would definitely return! Great to see how content you are guys!

Enjoyed my eggs on toast, but it is the staff that stand out - a warm and friendly welcome goes a long way

The food was lovely, and the ethics of the café are extremely commendable. The bread is baked on site, and was a highlight of the meal!

very friendly warm staff, Lovely atmosphere along with lovely food. The home made bread is to die for

The four of us arrived looking for a light lunch. We had one wheelchair user with us and after only a very short wait we found a table. Wheel chair access is easy whether from the King Street or Strand Street entrance. If you are arriving by car it would be easier to park temporarily at the loading area parking right by the Strand Street entrance to off load a wheel chair user. King Street is a pedestrian area

Visited here for lunch and was blown away by the venue, the staff and the prices.

We stopped here for lunch on a recent visit. It's much bigger on the inside than it looks from the street. Right in the middle is a three storey atrium with a glass panelled roof which gives the entire place a really lovely, airy feel. We sat under the atrium on the very comfy sofas.

Visited about 18 month ago for a hot chocolate and cake, with my son. Absolutely brilliant service and lovely atmosphere,so decided to take my husband in today for breakfast whilst shopping in Whitehaven. Once again, brilliant and welcoming. Superb staff, very attentive and couldn't do enough, and the food was first class as was a lovely coffee. Also bought some fresh bread and scones to take home. Delicious. Well done to all. Will definitely be returning soon.

We were recommended to visit Cafe West for an unfussy lunch. We were told in advance that the whole restaurant team are people who are overcoming their disabilities. The cafe was jam packed at lunchtime on Wednesday. The service was friendly and attentive - and the food was really great and exceptionally good value for money. I had a ham/cheese toastie with crisps and coleslaw; my friend had a delicious sweet potato soup and the broccoli flan and chips. Everything was fresh, hot and tasty. I'd go there again in an instant - best meal I've ever had in Whitehaven! Visitors do need to be patient and understanding of the environment and raisin d'etre of the establishment: but the staff do a really good job. We both felt well-fed but also uplifted by our visit. Will definitely return and look forward to trying the other branches.

The cafe produces very good/excellent traditional snacks through to larger meals.

Really good café in Whitehaven. Food good and reasonably priced. staff well trained and do their job well.

We visited Cafe West in Whitehaven to meet up for a pre-Christmas lunch and get-together. It is one of three...

Really like this cafe. Food is good, staff are great, you might need to be a bit patient but they...

Wonderful homemade cakes and friendly service. Very reasonable prices too and we enjoyed our bacon roll and tea when we popped in while shopping.

A great inexpensive cafe, serving good food, friendly staff, great for meeting up for coffee, a snack or a lunch time light meal

called in for a quick snack while passing through the area on the water front found the staff to be really cheerfull , the food was done to order so fresh and warm just what you need on a wet and wild day many thanks

Café run by 'special' people who do it very well. Food is freshly prepared and soups are particularly tasty.

We came to Cafe West two years ago when on holiday in the area. As we were here on holiday again we thought we'd pay a return visit. This time we had a dog and sadly they aren't dog friendly indoors. But I guess it's not mandatory and not everyone likes dogs. But if the weather is dry and mild there are two small tables outside. It's good to see the same welcoming, friendly, relaxed service. In fact I'm sure I remembered a couple of the staff. They even offered a dog water bowl which was a nice gesture. The sandwiches and flans were as good as remembered. So it's still a good place to eat as well as offering great working/training opportunities for the staff. We also visited their sister venture, the Grow West garden centre in Allerby. Same friendly service and a small but good selection of garden plants and produce (and at half the price of our local garden centre!!).

Was told that I had to go and try the scones here and they were right the scones were lovely and the service was a bit slow, but the staff were very pleasant.

Went in for a quick coffee, fast table service but the young lad got my order wrong and served me a very weak latte. I didn't have the heart to send it back, had a third of it, paid up and left. Comfy sofa area and saw they had free wi-fi available if needed

Reasonably-priced, basic food in aid of a good cause. The café employs staff with learning difficulties which is really heartwarming. We received great service during our quick stop-off in Whitehaven.

my wife and i go to this establishment frequently ,we first went to support the personal who are mentaly impaired,they are such an inspiration and are very pleasent and efficient and the food is very nice and reasonably priced

Go to this cafe whenever in Whitehaven, lovely fresh food and wonderful fresh bread to buy to take home.

What a wonderful place to lunch here in Whitehaven. We are regular visitors to Cafe West, great value for money and good food and drink (best cup of tea in Whitehaven). Such lovely staff, very helpful and pleasant. This is a must visit place, don't forget to pick up some homemade scones on the way out. Like us you'll be back again, and again.

it is a very special places to go to chill out and taste the great food they have a look out the window to look over the rish sea

Our first visit to Whitehaven, four adults and two teenagers. What an absolute delight the moment we stepped through the door. The food was superb, good portions and so inexpensive. Nothing was too much trouble and I can't believe how fast the service was and no it wasn't pre or reheated it was freshly prepared. Some of us were vegetarian, one vegan and gluten free and we were all catered for amicably. What I love most about this cafe is the fact that they employ people with special needs and what a warm friendly polite bunch they were. It is also a bakery so we bought lovely cakes and mouth watering freshly baked additive free bread to take away with us. Thank you Cafe West we will certainly be visiting you again the next time we are in Whitehaven.

I visit here regularly with service users and also friends, what can I say.....well, value for money and a friendly service from the lovely young people serving, Emily in particular is a very friendly young woman who never forgets a face or name. The food is good and plentiful. Always leave with a full belly lol. Go on give it a go.

This is a place that makes you feel better about the world. It's a very worthwhile project, they provide training and experience for people with learning difficulties, in a real working environment. Everyone is warm, welcoming. The food is excellent, and excellent value. The toasted sandwiches, in home-made bread, are brilliant.I like the way they give the trainees real responsibility, for welcoming customers and taking orders.And it's a beautiful light, airy space, very sympathetically converted.Good luck to the trainees, and congratulations to everyone involved.

Food was very good. Had a lovely sandwich & pot of peppermint tea. Homemade bread & unusual for anywhere, a jug of extra hot water with my peppermint tea.Only thing to spoil the experience was the very loud 'senior' waitress.One of the others had got someone's order wrong & she reprimanded her in a very loud voice, standing in the middle of the cafe, instead of taking her to one side. She also took another customers order by asking the person he was with - a definite case of "does he take sugar" & shouting means he'll understand more!This was all unnecessary and leaves a sour taste in my mouth.