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4.0

Based on 1.037 opinions finded in 2 websites

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Nº 576 in 1366 in Kensington and Chelsea

Nº 71 of 144 British in Kensington and Chelsea

CUSTOMERS TALK ABOUT DISHES WITH..beautifulbaguetteroundsouphamchickenpaysandwichcoffeemustcheesecakesaladcreamcarrotoldpiesnack

comment_iconOpinions

The cafe systems are very poor and cutlery is not washed very well. Don’t expect your hot food to be hot by the time you have joined several queues to get drinks and desserts to go with your main meal. The Trustees should take the time from their meetings and experience the cafe for themselves and decide whether it’s good for the overall visitor experience. UK hospitality not at its best. Not even that busy but could be better organised.

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RICHARD D . 2024-11-02

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There are several cafes in the museum, my partner and I were at the main one alongside the John Madejski Garden for tea and coffee and cake. Staff seemed dejected and did not seem to want to be there. No efforts to clean up tables even when staff were not busy at the checkout, customers should not have to beg for this to happen. I am hoping that hygiene is more important in food preparation for salads and main meals etc.

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Journey25029670710 . 2024-09-14

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Fantastico brunch presso omonimo museo. Sala strepitosa per arredi vetrate lampadari vasi etc. Prezzi non eccessivamente elevati per Londra. Consigliato

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Romano Z . 2024-09-11

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Staff unhelpful, and a touch rude. Asked for ice to add to a drink and was refused, no lemon for tea and made to feel ridiculous for asking. Would not return.

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Liz K . 2024-09-02

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Beautiful surroundings in this magnificent Victorian building that is truly stunning . The cafe serves a good array of lite bites and healthy delicious sandwuchws salads and cakes . It’s very reasonable and well worth visiting . The garden cafe is so peaceful and very grand .

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Lisa T . 2024-07-20

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Oh dear. To start with the positive, what a super setting. Such lovely decor. Then, there's the subject of the beverages. We ordered two teas. We were given two cups with no saucers, some rather dented stainless steel cheap teapots, and a small amount of milk in a paper cup. At the local garden centre, we have cups & saucers, a china teapot and a china milk pouring jug. It is far from clear why V&A believe that their version is the one that best befits the setting. Time to change the provider, I sense.

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A M . 2024-01-29

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Long queues for expensive refreshments served by disinterested staff. Certainly takes the edge off a visit to such a good Museum.

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Explore792769 . 2023-11-26

MORE AT TripAdvisor

I had quiche and vegetables, glazed carrots and cabbage. It was home made and delicious. My sister in law has the veg cottage pie with the sand vegetables, again delicious. Later in the afternoon egg e we had been to Diva and the Chanel exhibition, we treated ourselves to train Anna’s cakes. Lovely home made cakes. Yes it was busy, but we were served quickly and there was no waiting for a table. We loved it and would recommend.

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Joyand8 . 2023-11-18

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Our experience with the Jambon Baguette was exactly the same as that of the previous reviewer. Given that the V&A is about presentation in all its forms it was an irony that the presentation of this food was appalling; a slab of meat, an overly large splodge of chutney, and two minute pieces of bread. We too had to order extra bread which was so long in arriving that we ordered it again assuming it had been forgotten... and were then charged twice. When we queried the bill the response was defensive. defiant, and edgy. Whilst some of the serving staff were pleasant the overall feeling was chaotic and unwelcoming. What a shame given the fine surroundings. We too won't be going there again.

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LadyDamelza . 2023-11-14

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A pleasant restaurant with attentive staff. We ordered jambon baguette. I was very disappointed when a slab of pate arrived with two tiny pieces of bread smaller than my thumb. We ordered extra bread, another very small portion arrived and I had to pay for this as a side dish. Will not return.

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Carol R . 2023-11-13

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fine setting but food range, choice and service is very poor and overpriced. how difficult can it be to offer breakfast beyond a tired croissant with jam ?t The cream tea is prepackage and rancid. Better to eat downstairs

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Bernd L . 2023-11-12

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Thé restaurant is outsourced to Benugo and is all about the bottom line. The food itself was not the worst, the portions though: tiny tiny tiny! We left hungry and feeing somewhat robbed. I say this as a Londoner used to inflated prices, small portions and bad food.

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Sophia K . 2023-11-01

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We waited quite a long time for a table & then we were served a very amateur made meal, which was actually quite disgusting!

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Patricia M . 2023-10-25

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Went for a coffee and cake after going to an exhibition lots of cake choices I asked do you have any gluten free cake the girl I asked had to ask someone else and he pointed to the blackberry sponge and cherry sponge .I opted for the blackberry sponge .I did ask about ingredients and was advised it was gluten free flour A few hours later when I got back to my hotel in Ealing I just about made it to the toilet and was on and off the toilet the rest of the day .this could have happened on the tube back . I don't think the staff there have a clue re gluten let alone cross contamination. By the way i reacted to the cake i think it was not gluten free .When ordering food I put trust in the people serving that they are aware what they are serving to customers with allergies I won't be going there again I won

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john p . 2023-09-20

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Went for first time visit , beautiful place spent 1 hour in the cafe looking at the art on the ceiling & walls £2-60 for a coke Large piece of cake to go with it £5 prox Thought a bit pricey but the V&A museum was free admission A small donation was requested After seeing everything I thought good value The cafe selling sandwich,cake salads All fresh

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Banjo600 . 2023-09-15

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This is a review of the outside courtyard cafe, NOT the inside restaurant. No business would ever allowed people to 100% bring their own food, and occupy tables - but this is what happens here. Having visited the DIVA exhibition we tried to have a drink/sandwich. Leaving aside the very high prices, it's all but impossible to get a table - why - because at least 50% of the tables are occupied by people eating their own food. To repeat myself, no (PROPER) business would allow this to happen !!

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Stu151 . 2023-08-23

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setting is rather lovely, however, staff overstretched and non too friendly. Food selection very limited, overpriced and nothing special. Uinspiring

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Bernd L . 2023-07-02

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how on earth the cafe can provide no gluten free options in this day and age is beyond me. what a let down.

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MightyRussor . 2023-03-31

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Amazingly beautiful cafe at the V & A - lovely place for a break while going through this fantastic museum!

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shobhamehta . 2023-03-19

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Do go for the food (which is perfectly fine), go for the beautiful setting. The dining rooms are works of art. Relaxing here for an hour with a coffee was one of the highlights of my entire trip to London.

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Huntinghouse . 2023-01-10

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We had a good lunch in the cafe. There are several counters for different types of food and the drinks separately again. The prices are high but then the museum is free. Interesting decor in the dining rooms. Good soup.

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Sam N . 2023-01-08

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I went few times members room only normal Cafe is too busy. I always not have good experience in members room, serving is very slow and staff are not really friendly and foods are not good as considering the price. But yesterday me and friends...

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396yukap . 2022-12-29

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I guess that convenience is the best reason to eat here. They need to step up their game on what they serve. The mocha was delicious.

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JrnyJunkie . 2022-12-22

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Tucked away at the back of the V&A Gallery, the V&A café is relatively small, but serves you everything you need for lunch. Nice if expensive Coffee - though the ordering and waiting system is very chaotic to say the least. Bit of a monopoly,...

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923Dan . 2022-12-17

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Had a cuppa in here which was very nice but the whole place is a bit white and stark with no comfortable touches. Elegant though. I think there is maybe another cafe with a piano and lovely decor

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shoedocmo . 2022-11-17

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Maybe this has changed over the years. It was recommended to me as a good option with lots to choose from and so would suit many people. There was the choice of either a veg option - sandwich or salad or meat option - again...

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safarimum . 2022-10-01

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To be honest, I prefer cakes and treats from independent bakeries but I visited the V&A Museum cafe because a friend wanted to go. The food at the Museum cafe is helmed by Benugo which you will find at quite a few places. Overall, I...

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supersupergirl . 2022-09-17

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We liked the food and beautiful surroundings but unfortunately this was ruined by an extremely rude tour guide who turned up in the middle of the ornate cafe and proceeded to gather her group encircling our one table. The group looked uncomfortable and embarrassed but...

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137liz . 2022-09-06

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We paid the V&A Café a visit after milling about Knightsbridge, as we were desperate to find somewhere decent to have lunch. As far as museum cafés go, this place looked quite nice. The food itself was buffet-style and looked quite tasty. However, as it...

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Matthew J . 2022-07-31

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The food in what used to be very good in the self service cafe was really poor. I am skeptical of the cleanliness, as the tray I picked up from the rack had food and oil all over the bottom. I had to wash the...

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cathysG4855EW . 2022-07-30

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This was supposed to be a treat and my daughter is a V and A member. It wasn`t. If I had known it was run by Benugo, I would have declined the invite, having encountered their food at the NFI .The food I ordered at...

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Tessa C . 2022-07-26

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The options are limited and it is pricey, but it was yummy food. The setting is beautiful. I enjoyed the meal and the atmosphere.

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ScenicSights . 2022-07-22

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They pretend to care for the environment but have no plant based options. Only cakes and unhealthy crisps. Absolutely horrible for the environment and health.

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naturelovingfoodie . 2022-07-16

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Always enjoy a treat here when we visit the V & A. Lovely scones at a reasonable price. Plenty of seating inside and out if the weather is good.

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Pamgraham1 . 2022-07-05

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The main room of the V&A cafe was designed by William Morris and it’s worth the visit if only to have your coffee in such fabulous surroundings. Sadly, the food/drink options are very limited and far less interesting than the decor.

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Travellingonwheels . 2022-06-11

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Had coffee and the most delicious vegan cake ever. Went again for lunch vegan wrap and two salads which was filling and delicious. Happily recommend to anyone, whether meat eaters or vegetarian / vegan. Lovely ambience, attentive friendly staff.

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Lesley W . 2022-05-13

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Beautiful design, fabulous restaurant😍 Excellent service, very prompt and attentive staff. Food was delicious, I will definitely come back. Well done V&A Team for the amazing work👌

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Maariaa16 . 2022-04-26

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I think it would be good if snacks and sandwiches were available rather than plated meals and salads - so easier to eat foods plus less expensive - more croissants and pastries please!

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MXH016 . 2022-04-26

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Firstly the actual design/decor of the cafe is worth the visit on it's own. Nice cakes, coffee etc. Very, very busy - but one of the V&A's major exhibitions was on going - so you would expect lots of visitors. Even for central London and...

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Stu151 . 2022-03-09

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I have never paid so much for a sausage roll with a bit of salad. £12.50 for a cold and very tough sausage roll but at least the salad was fresh. My tip would be to have a 'snack' and a drink and then have...

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itefoster . 2022-02-16

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Firstly the place is worth a visit for the decor...the original Victorian tiled walls and stained glass windows are superb. The food was fine - I was there for lunch on a Sunday and the beef was OK, if rather institutional. One of my friends...

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MrWil_low . 2022-02-13

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Worth a stop to re-energize with tea/coffee and cake - just as beautiful as the rest of the museum !

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Cakeisgood4u . 2022-01-18

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Every time I visit the museum, I also stop for tea and perhaps a snack. I love the ambience and atmosphere of this place. However, i would have enjoyed it more if food was better described for contents of allergents. Please do not forget to...

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NinaPasz . 2021-12-31

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Despite having such a long wait, we enjoyed our scone and cake. The surroundings to the cafe are amazing and worth a visit to see the tiled walls.

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Brian D . 2021-12-11

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Absolutely delighted with the V&A museum, but the reviews for the cafe were not great so expectations were fairly low as we did not want to search the area for somewhere better. In fairness, our lunch was ok and following the advice of a very...

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raya665 . 2021-11-27

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We decided it would be nice to grab a bite to eat and sit in the garden at the centre of the museum before hailing a cab back to the car and homeward bound. We fully expected it be pricey; a) being in London and...

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twotravellingfoodies . 2021-11-17

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We have been V&A members for a while but were unable to visit the museum due to all the various lockdowns/restrictions etc. However, on Saturday we visited the V&A with family to see some exhibitions and decided we would meet up for lunch in this...

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FinediningAmber . 2021-10-25

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This has to be the worst experience in any eating establishment for many years. Needlessly complicated queueing system meant you joined a queue for hot food, then another queue for a drink, then a further queue for cutlery and to pay - by which time...

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ARM167 . 2021-10-21

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This is accessible if you are a subscribed member to the V&A. It is a bright and large cafe/restaurant on the top floor and very difficult to find. The staff are really polite and helpful and it is a pleasant place to rest or eat....

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Bluebellplasnewydd . 2021-09-04

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Popped into the bar for a couple of G&TS with my daughter before viewing The Bags exhibition. Really enjoyable half hour in nice surroundings. Didn't think it was overly expensive - £23 for 2 large gins and 2 single gins!! Special thanks to the young...

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763jenr . 2021-08-21

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£10 for a sandwich! See a little excessive. Food is good, but nothing worth paying over the odds for. You are looking at £20 for a sandwich, coffee and a cake

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wildhonest . 2021-08-05

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Catering outlets within major tourist attractions, particularly in London, are always over-priced and this one was no exception. However, the service here was good and the fare offered was excellent; not just your usual biscuits in packets and dry cakes. The Cafe was busy but...

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mekydro . 2021-08-03

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My current favourite spot to hide, drink tea and indulge in peace and quiet on my own. Great for people watching. Service and choice is excellent. I will be sad when it is completely over-run with tourists and visitors again, but for now, it's lovely.

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Tanboulee . 2021-07-27

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I have never spent £2.30 on a can of coke before. I know this is London. I know this is a world-renowned attraction that admits people for free. However, the prices in the cafe are just greedy for dry sandwiches and drinks you can buy...

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leonab991 . 2021-06-28

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I was very excited to visit an exhibition and have a lovely lunch, sadly the latter was not the case. I chose chicken, which was very dry and overcooked, with a choice of cabbage and potato wedges, you had to pay £2.50 for the extra,...

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babetteGuildford . 2021-06-25

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earl gray, cream tea was just what I needed. Time to chill look at the awesome architecture in the quad.

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805karlh . 2020-09-08

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as stated we went for coffee and cake, ie a snack. This was somewhat costly for what it was. the quality of cakes was good but not truly worth the price charged. but the surroundings were quite superb

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isaachamish . 2020-09-02

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After a stroll through the exhibits we always try to stop for a cup of tea and a cake or scone, but it’s pricey. It’s a very busy cafe but the setting is wonderful with its soaring ceiling and stained glass windows. It can get...

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Ellie1145 . 2020-02-24

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We had some time until a show we had booked started so decided to spend time in the museum. The cafe had a great selection of cakes and so much more enjoyable in such beautiful surroundings

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Sharon W . 2020-02-23

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On a positive note, this is a lovely space. However, it's a members' restaurant, so given you'll have already paid the annual membership fee before you walk in, the service really should be better. I was shown to a space which was covered in crumbs...

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fireflysw7 . 2020-02-16

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Exchanting high roofed cafe with Art Noveau beautiful tilework. Good for coffee and cakes and afternoon tea. Can be noisy at times .

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paultJesmondUK . 2020-02-10

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I ate in the cafe and I do love to sit and admire the beautiful tile work but the food is on the higher end for a museum cafe. I usually stop because I need a break after hours of exploring the V&A. You do...

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travelgirl29440 . 2020-01-31

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Couldn't even bare to sit down and eat in this gallery cafe due to the over powering smell of fish. No sandwiches on offer, horrendously busy and so noisy. This cafe needs a complete rethink.

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Frances D . 2020-01-27

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We went in the cafe with the beautiful interior and had a cuppa whilst being serenaded on the piano. A reasonably priced drink and biscuits and did not eat a proper meal . Queueing was a real problem as was finding a seat

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robiwatts . 2020-01-18

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There are three cafeterias at the V and A museum , one for the posh people , one for the middle class and one for the lower class . Depending on how many pennies you carry determins which one you use .Each has its own...

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C8173OYchristopherr . 2020-01-08

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Dropped in mid-afternoon following a visit to the V&A CARS exhibition (which was quite memorable). Four to six people serving and the queue of about a dozen people moved at the slowest imaginable pace. Very limited choice and nothing available GF. Uninspiring scones at £4.50...

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Airstream56 . 2020-01-07

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I visited the V&A for a couple of hours on a recent Saturday afternoon, before heading off to a show. After wandering around for quite a while we wanted coffee and cake so we headed to the cafe. One of my friends new the V&A...

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Clive B . 2019-12-06

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Whilst my husband waited in the queue for the soup I went to order two pots of tea. It took me three attempts to get the surly man behind the counter to understand and after the pots arrived I had to ask for the cups...

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lesanneatwick . 2019-11-26

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Just called in for a refreshment break ,wow what a setting. Food looked good but we only had drinks. Staff very efficient clearing and cleaning tables .

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333lesleyd . 2019-11-17

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Very busy but efficient service and good food. We met some lovely people from Brazil on the next table.

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florence089 . 2019-11-08

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Selected a soup at 2.35pm after seeing too many empty food serve places in the cafe- big bowl of coleslaw and nothing else i one servery.Staff at counters didn't tell us what food was available . Plenty of cake etc . We got a soup...

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gini265 . 2019-11-06

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The cafe is very popular. The good news is that visitors are all quite friendly so sharing tables is the way to go. There is a good selection of entrees, salads and sandwiches. Don't miss the desserts with a delicious coffee or tea. Prices are...

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corinne f . 2019-11-06

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Beautiful surrounding. Look around at the walls and ceiling. At the time we were there it was crowded. The staff was under stress, the queue was unpleasant and variety reduced. Hope for the Museum that it's not the usual state, since the Museum itself is...

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zviamely . 2019-11-03

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This cafe is very special. Beautifully decorated in a by gone era. Coffee was great and nice selection of sweet treats

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DavidGHallett . 2019-10-20

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Not sure we picked the best of what was available. It was expensive and below average I would say. We were hungry and it did the job. Probably take your own food or pop outsde to a proper food type place.

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Andy L . 2019-10-15

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Crowded but lovely cafe! Reasonable selection of food and drink options. Great spot to take a break during your visit!

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BigJNK . 2019-10-05

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After spending 3 hours in this wonderful museum I decided it was time to eat. You have to queue up at different stations depending on what you wanted - I just wanted a sandwich but there didn’t appear to be any basic ones I opted...

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Netta1232014 . 2019-10-02

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Very beautiful settings for both the Afternoon Tea and the Cafe. The food, tea, and service were all outstanding for the Afternoon Tea - a really great experience. For lunch in the cafe, the food was good, but the room was really exceptional.

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Potomac_11 . 2019-09-23

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The location is beautiful, for lack of more appropriate words. Truly missing out on this is a pity. The food is also quite economic and very good. The only small disappointment is the cafe-style self-service, which is also quite confusionary due to its layout and...

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Denis S . 2019-08-28

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we wanted to have a cup of coffee and a small snack while visiting the museum. We went to one of the counters where they were serving coffee and tea. There were cakes on display, the staff pointed at a random one saying it was...

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the_Devilyn . 2019-08-19

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My experience of museum food is not great but this cafe deserves a special mention. Lovely atmosphere, beautiful architecture and yummy food. Great place to stop during a museum visit or even just to call in! The only thing I would improve is that there...

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Alison D . 2019-08-14

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We had to wait 10 minutes as there was a short queue for a table at 3:00pm which was slightly annoying as there were at least three tables with four chairs with only one person sipping drinks. Benugo, who run it, should insist these people...

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KeithHumph . 2019-08-12

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The day we visited the cafe was very busy but there was plenty of seating. The salads we had were excellent not what you would expect from a museum cafe. A good place to go even if you are not going to the museum.

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Gardner6734 . 2019-08-12

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The most wonderful cafetaria ever. The food is good. The rooms are cleaned. very nice architecture. Take time to relax.

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Jerry L . 2019-08-05

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The V&A Cafe offers a nice selection of healthy and good tasting food served cafeteria style. You can either eat in the ornate art nouveau style indoor rooms or if the weather is nice in the courtyard. If opting for the latter you need to...

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packedandready2go . 2019-08-01

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My 19 year old daughter and I were very fortunate to experience a Victorian Afternoon Tea at the V&A, what a beautiful experience it was. Very Quaint and Old English. Pleasant and happy staff. Food was scrummy and we were surprised by how filling. Would...

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fififoskett . 2019-07-28

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We had a baguette between us ...we find eating in London expensive but the baguette was lovely and 2 lovely coffees.

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Airmilesfreak . 2019-07-24

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I am so sad I have to write a review about bad service in such a lovely place like the V& A . I was in the members cafe and was shocked at how rude and off hand a member of staff was. Frankly I...

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Rebecca M . 2019-06-17

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Spent the better part of the day at the V&A and had a delicious and relatively inexpensive lunch. Choices between hot and deli. All portions were large and flavorful. He had the quiche and two salads and I had 3 salads. The potato salad was...

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TennaRotor . 2019-06-16

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After last time, when hot food got cold I started with the wine. that took a long time, while three members of staff topped up mugs, scones, cream etc etc, with no one actually serving. I then looked at the queue for hot or cold...

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cheryl c . 2019-06-13

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The cafe at V&A museum serves very nice cakes and coffees, the courtyard has pleasant seating, too, if the weather obliges

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567alexanderp . 2019-06-11

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we went for a quick snack but its expensive and the cake my kids had was not very fresh, it was dry and old.

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MaxBott7 . 2019-06-11

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This cafe is set up in a very muddled way. You queue to get your food then queue somewhere else to pay. All very chaotic. The staff were unhelpful and there were many tables that hadn’t been cleared and were piled high with dirty plates....

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ThelmaandLouise50 . 2019-06-05

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On yesterday's visit after the excellent Dior show, the café offered a scone but they had no clotted cream and didn't point that out when we selected it although it is included in the price you pay. We turned the scone away, and bought a...

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alidaalina . 2019-06-05

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The layout seems designed for chaos and confusion on the part of the customers - particularly given how busy it is. What is on offer is fine, but we did need to escape to the courtyard to recover.

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Frank S . 2019-05-25

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The garden is lovely. I had a coffee and carrot cake and it was delicious :) Would definitely go again.

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riemkehoi . 2019-05-20

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We called at the cafe for lunch and it was a bit chaotic. There were no seats available and people were wandering around with hot food and drinks with nowhere to sit. You choose food at various counters but then have to wait in a...

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rufluff . 2019-05-20

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We stopped at the cafe for a well needed cuppa and cake after viewing the huge Dior collection. It is a pleasant room and the tea was good but scone a little dry.

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Christine T . 2019-05-14

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It was a birthday treat day and we decided to visit the Mary Quant exhibition and Christian Dior. A good day out - or so we thought. Having eaten here before we felt it was not just special but the food was great and would...

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mskini . 2019-05-14

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The fare is quite varied and the service very good. They are amazingly efficient and serving all the folks who come there at lunchtime. Our favorite: Scones with clotted cream and jam.

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Joan F . 2019-05-07

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British
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Después de escuchar críticas mixtas sobre este lugar decidí probar el té de esta tarde. Tienen opciones Halal y sin gluten. En general el ambiente y la decoración del lugar es agradable y floral. El personal era atento y amablemente ofreció chocolate caliente al niño. Sin embargo, tomó entonces 35 minutos para traer la comida en la mesa a pesar de que todo el lugar estaba bastante vacío. Tomamos un té sin gluten y uno regular por la tarde. El té de la tarde en sí era muy presentable ofreciendo variedad de tés y probamos tres tés diferentes, el más agradable fue Masala Chai. Los sándwiches estaban bien de sabor aunque bastante soso. Los sones eran frescos, sabrosos y ligeros. Lamentablemente los postres eran de sabor muy medio y muy básicos. No hacen recargas, lo que es inusual para un té de la tarde. Definitivamente hay margen de mejora.

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4.0

45 Opinions

location-icon46 Golborne Road
British
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45 minutes for even a drink to arrive. Disastrous evening. Food not memorable and certainly not worth the wait.

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4.0

585 Opinions

location-icon2 Bute Street
British
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We stopped by here for beer after the Natural History Museum. What a gem of a find. We had a few pints, did a spot of shopping, and headed back for dinner. I'm so glad we did. The food was amazing. The service was great. Good beers, great food. Do yourself a favour if you are in the neighbourhood stop by you won't be disappointed.

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4.0

3609 Opinions

location-icon127 Gloucester Road
British
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Super good Fish & Chips! The setting of the restaurant is great, the atmosphere is very friendly, I recommend, thanks to Mike who was very friendly and helpful 👍👍 We finished with a super delicious Christmas pudding, we recommend it! Too bad it's a bit expensive!