Cafe Shabab in North Lanarkshire

Ordered my food at 5.58, estimated delivery time 7.20, I got phone call from just eat 6.55 telling me that delivery would be late, I had to phone restaurant at 8.10 they told me they were busy, eventually got my food at 8.45, not good enough cafe shebab, nearly 3 hours after my order 😡

Delivery time was 40 minutes late. Ordered lamb korma got chicken quality of meat was chewy!! Not ordered here for a while will be the last!! Expensive and disappointing!!

Delivery time was 40 minutes late. Ordered lamb korma got chicken quality of meat was chewy!! Not ordered here for a while will be the last!! Expensive and disappointing!!

Ordered my food at 5.58, estimated delivery time 7.20, I got phone call from just eat 6.55 telling me that delivery would be late, I had to phone restaurant at 8.10 they told me they were busy, eventually got my food at 8.45, not good enough cafe shebab, nearly 3 hours after my order 😡

I only eat Indian food from Cafe Shebab

I only eat Indian food from Cafe Shebab

Not impressed with the food.. wouldn't order again.

Not impressed with the food.. wouldn't order again.

Food was absolutely delicious, lamb was superb and peshwari naan totally delicious

Food was absolutely delicious, lamb was superb and peshwari naan totally delicious

It's my favourite Indian, food is great

It's my favourite Indian, food is great

Food tasted amazing, order slightly cool. Would order again

No probs with the late delivery. Saturday night always busy. Food was still hot and the restaurant supplied a mixed pakora to make up for the delay. All good. Food was terrific.

They should have been embarrassed by what they delivered, will not be back.

No complaints. Food was terrific and delivery was bang on time. I will definitely be back.

First takeout meal since lockdown due to have reservations about the whole experience. However I am glad I chose Cafè Shebab. Delicious food and the delivery was nothing to worry about. Definitely recommend Just Eat and Cafè Shebab. Stay safe guys

Chicken burnt rough and some chicken was pink

Never got my popadoms so wasnt chuffed but everything else was amazing thanks

Food very bland and poor quality

Disgusting Place is not clean Good went in the bin. Really unpleasant taste from food same as the smell in the restaurant

Amazing visit, completely child friendly. All food was able to be edited to suit personal tastes and the staff were friendly and accommodating. Definitely will be coming back.

Collection- This us the second time I have had issues collecting food. Last time the order was incorrect and staff were rude when I rang to complain. This time waited for over and hour and half for the order which, when received was just ok. This place has really deteriorated. The premises itself was dirty and staff looked disheveled. Will not return and definitely do not recommend it. Went for a curry in Glasgow recently and every staff member was dressed in the same uniform, they were not rude and the premises were immaculate. Cafe Shebab needs a deep clean and staff need a customer service training course!

The Staff were inattentive. The Buffet food was cold! With very littlechoice. Nan bread was hard! Not great.

Tried to place an order before 7pm on a Saturday night and they ‘decline’ to take it?? This is the second time this has happened and no explanation on either occasion. Here was me thinking it was a restaurant trying to sell food as well... apparently not!

Food was lovely. Favourite Indian in the area

Good service great food would order again no problem

Went here back in November & will not return. My Chicken Tikka Massala was served extremely salty. I love salt but wow! Turns out the chef had used salt instead of sugar in the recipe!! We got it changed but I was put off by the first plate I was given. Service was horrendous, we were the only table in there and were left a very long time before offered a drink. Then whilst waiting for my dish to be changed I’d drank my drink & still wasn’t asked if we wanted more drinks. Finally my dish came & I asked for another drink so did the others I was with. After another 10/15 mins of waiting we were given our drinks. Service was just very slow & poor.

This is the second time in a few months I've ordered take away and the place is going downhill. This time the meal wasnt ready for twenty minutes after I arrived on time to collect it. Restaurant was almost empty so couldn't understand this.Drive the four miles home to find there was no nan bread. Both lids on the curries hadn't been fixed correctly and the bag was full of curry sauce.I phoned the restaurant and was asked by manager to return for nan bread. I told him I wouldn't and he refused to have it delivered. Curries were very small portions and bland.There is a sign in restaurant saying Hot flame buffet coming soon.......I don't know if this means its being taken over and this is maybe why staff are not interested.Anyway won't be returning.

some food tepid the rest hot just

As said last night food order not right

Service was so slow for some tables it really depended on how many people were at the table more people more money better service we arrived at 2 o’clock starter arrived at 2-40 by 3-45 all the bigger tables were served and had eaten there main coarse except our table and the table behind us when I asked the owner why he said we would be served next but unfortunately that wasn’t the case other tables were starting to get there sweets when asked to speak to him again he just refused to talk to us and left it up to one of his waiters when asked for the bill it was handed to us in 2 minutes I have had the pleasure of going to Cafe Shabab for Xmas dinner for over 20 years and plenty of times throughout the years and have never been treated like this while we were waiting for our food we noticed the place was half empty and couldn’t understand why now I know

1.5 hour forecast delivery confirmed after ordering (too late by this point). Took 2 hours and 5 mins in the end. Order of mixed tandoori grill did not include the prawns as quoted in the menu, and nothing put in to replace, nor any explanation or apology. Pretty poor and won't be back. Place has gone downhill since we last visited.

Having been a fairly regular customer over the years, this week was my first visit in about a year and I have to say I was sorely disappointed. The restaurant was not busy at all but we had very long waits between courses and we constantly had to ask the staff to chase the food up. When the food did arrive, it was not as hot as it should have been and not as tasty as it used to be. Then, when we came to pay the bill, instead of having one receipt given to us, there was multiple pieces of paper given to us with the different parts of the order on each piece which was difficult to decipher. I can only assume that the restaurant has been taken over at some point fairly recently and it seems to have gone downhill

Had Christmas dinner in here yesterday with family. Having been at Christmas before i thought I knew what to expect. Food was lovely as usual however service was appalling, disorganised and felt stressful. Waiting approximately half an hour after sorting to order a drink which came 20 mins later after an hour we ordered our meals starter came promptly and was lovely. Ordered more drinks which never came so had to reorder after a while, over an hour later our main course came,, we were lucky the table next to us waited 2 hours for their main. Ordered more drinks which never came so had to walk up to the bar and order them again. The restaurant wasn’t overly busy with loads of vacant tables. Ordered our final drink which, again never came, so again had to reorder. A real shame because everyone enjoyed the food, however we were left frustrated by how poor the service was so would not return.

Ordered the food and went to collect at the specified time. Had to wait a further half hour after pick up time and the food was extremely disappointing

I’ve just had to call the restaurant to return my meal. There was items missing from my order. The chicken is undercooked & the meal is cold. Very disappointed 😔

Went for dinner last night (12/12/19) for the first time to Cafe Shabab, food was fresh and delicious, the staff were really friendly and also asked if we wanted anything that wasn't on the buffet and brought us fresh nan, restaurant was nice and spacious and the decor was fresh and modern, highly recommend and we will definitely be back.

First class food....very quick delivery.. overall a very happy customer.

Visited restaurant tonight for buffet, food was first class. Great service and very welcoming. Good value for money and 25% of our next visit.

things missing from the order & what was there was not good.

went to the restaurant at six o'clock most of the food was finished or half empty dishes there was no nan bread asked the staf for some ciicken tika he said would take a long time to make eventually brought nan bread still no chicken tika after more complaints eventualy they brought some to our table but none for the buffet the celling above our head was damp and paint coming of onto our table and to top it off there was very little left on the sweet table the staf did not care will never go back

Took more than two hours since ordering to get the meal, had to call up. This place doesn't check their just eat orders, as they told us so at delivery. Just eat should remove them from the service.

Ran out of onion bhajis, wrong Naan, disappointing curry.

recently refurbished, a great place for a meal, Buffet selection is very good, priced at a reasonable rate. worth a visit

First time ordering through just eat! An amazing restaurant serving great food! Time for collection was accurate and punctual! Very tasty dinner

Placed an order worth £42. Phoned 90 minutes after placing to enquire where it was and told with driver and on its way. Phoned half an hour later and they had no note of order. Justeat system has it as being delivered. They claimed they couldnt contact driver and they couldnt give refund. Told me wasnt their problem!!!!

Heard great things about this place. My spicy onions contained huge chunks of onion they hadn’t been chopped properly. The garlic nan didn’t taste of garlic at all. Not sure if I was given a plain nan bread by mistake. Finally my chicken tikka garam masala was tasteless and the sauce had a strange consistency. Local Indian in law is far superior. Won’t use again

Was missing 2 items out of our Order. Was unable to get a hold of of staff through phone to correct order. Food was cold. Totally unprofessional.

Great food and service fantastic verry helpful staff and nice fresh chicken tikka my favourite can't wait to get back

Ordered through just eat and after 2 hours food still had not arrived,even after phoning restaurant after half an hour over delivery time.phoned and asked order to be cancelled as could not wait any longer.would definitely not order food again from cafe Shebabs.Better get full refund on card I paid on or will be in at restaurant and making full complaint through just eat !!

Ordered through the App and cafe shebab confirmed order, then order was changed from est 25-30 min wait to 1hr 45mins. After 2 hours phoned restaurant to be told three times it was on its way, couldn’t really hear them as music in background was so loud, just way could not contact them either as they just took phone off the hook, absolute terrible service would not recommend this place.

Food poor barely warm and arrived with no rice. Called and not even an apology. Did send rice by the time it arrived rest of meal food.

Ok ,king prawn missing again but the meal was fab, thanks

Having been a cafe shebab customer for many years after a recent takeaway order i was left so disappointed. The delivery itself took over an hour and half, there was hardly any chicken within the curry and the recipe has changed for the mushroom pakora which was ultimately the best in town previously. I sadly wont order from here again as their portiom sizes have been reduced and over quality not the same which is such a shame :(

Again things missing from the order ,the meal not as good but ok ,king prawn & salad missing,just eat have been great but that's it no more from the cafe shabab.with regrets Steven

My very favourite meal, and so far, Cafe Shabab is the only place you can get it, chicken nargisi. It’s creamy but medium with mushrooms and sweet peppers. I could eat the sauce and a big nan bread without the chicken. It’s A-MAZ-ING!

food not as good,king prawn and salad missing ,as also missing on the last order ,trying to stick with them but it's trying.

Food tasted like it was poisoned with salt, not pleasant at all, afraid i won't be ordering food from here again.

Did not receive the prawn pakora and found both mains very salty but otherwise ok

Highly recommended this place for food. Only gave it 4 stars as last time we went it was closed opening times during week are a bit sketchy. However the tandoori chicken tikka masala is magnificent. Reasonably priced and good menu. To sit on or takeaway brilliant place, staff are very polite and attentive. Good sized portions too.

2 hours to deliver 1 meal 1 mile - pathetic!! The food is good, but not that good. Advised delivery time of over an hour was already poor, but an other hour after calling to chase is ridiculous. This is not the first time for rubbish delivery, but will be the last. Told after 2 hours that I can’t even cancel & get a refund without going back through Just Eat...

We have not visited this Resturaunt for a number of years, was pleasantly surprised to see it has been re-furnished since our last visit. Service was excellent and food piping hot and delicious

We visited on a Tuesday, one of their quiet nights. The place is usually heaving, full of people. In itself a good sign. Booking may be required.

Disappointed, arrived late, cold and soggy.

there was things missing from the order,tried to call the restaurant but with no luck,just eat sorted it, but will try again.

Order was supposed to be delivered around 6pm, didn't arrive until 7.50pm.

I have never had a bad meal from Cafe Shabab but it takes them too long to produce the food. The collection time was 1 hour from when ordered. Showed up just before said time and had to wait just short of 30 minutes!! Got out to the car and some food was missing. When I finally sat down to eat it, it was a beautiful meal. They just need to get quicker without impacting quality. It's not a one off been this way for a while now.

Best curry in the area hands down

Placed an order for £33 ish ...it was delivered late. The nentara was delivered in 2 small tubs rather than one large one and it had lots of half mushrooms in it. Much more than the chicken it should have been. There is no mention of mushrooms on the menu. Although there was no capriscums in the dish either like described. The tikka was delivered in a foil bag rather than a dish as usual. Phoned to complain and phone rang out. Next time it was cut off and the 3rd time the man i spoke to couldn't care less. Wanted to put a note on system for next order ...no mention of remedying the meal that was wasted tonight!! Definitely wouldn't recommend

Food arrived cold, was told by the delivery company that some of my order was not there and they tried to contact me, I had no missed calls or anything, now I have to contact just eat to get a refund for missing food. What a shambles!

best chasni I have ever eaten fantastic

Main meal was not as good as it was the previous 3 times. Lamb Saag was gritty, as if the spices were not cooked properly and it didn't taste the same as it did before. Quite poor. Threw most of it away. Ordered rice with the meal, which was missing, although quickly delivered, once I had phoned them.

Parts of the order were missing

Very disappointed with my experience this evening. I’ve been using this restaurant for years and never had an issue. Items missing from the order, phoned to explain and someone said they would send the delivery driver with replacements. Over an hour later. No replacements, food is now in the bin and just eat have organised a refund. When trying to call regarding replacement items the phone is ringing out and nobody is answering. Again, very disappointed and won’t be ordering again.

Was recommended to try. Never again. Waited 90 minutes for home delivery. Had to phone restaurant. No apologies. Delivery driver didn’t even seem to bother. Food cold. Mixed pakora dry and tasteless.

Call twice about when delivery was expected was told it had just left called again told it had just left again 1hr later it arrived ... 2hrs from order is not acceptable

Regular customer but very poor tonight. 35 mins late and called the restaurant with no apology or empathy. Drivers on his way! Aye thanks.. If you want me back as a customer you need to do more

Great food just very small portions.

Have been here for a sit in meal before and we were more than happy.

worst meal I’ve ever ordered! sauce was watery , patia absolutely rubbish! prawn pakora, 3pieces for £7.50? Chicken tikka utterly tasteless! first and last time I will order from here!! very very disappointed!

Food was great and fresh. Delivered a few mins early

my tandoori mix had no tandoori chicken in it or a tandoori king prawn , this is the second time this has happened. my food was cold and my nann bread was congealed with the sauce spilled all over the bag. this is is poor quality from cafe Shabab , I am very disappointed and won’t be ordering again

Fab meal as always from Cafe Shabab 😊

I’m perplexed. when these guys are good they’re awesome. we order regularly, unfortunately, lately they disappoint. We ordered two original bharjis and got a putrid mix of both that were lukewarm, soft e didn’t order. our main though tasty was at best lukewarm and our naan was cold andcongealed. a poor show Shaba. I hope someone responds. my advice to orderers, spin the wheel. I now begrudge tipping the delivery driver and feel I should have been paid to eat it!

Food was nice, but I would go and collect next time. Food arrived an hour over estimated delivery time. From ordering to delivery it was over two hours wait.

The best Korma around - everything about the meal was perfect!

Excellent Indian cuisine, good variety, served by cheerful waiters. Sometimes there can be a real buzz about the place, Well worth a visit.

Absolutely no taste whatsoever to the Curry or Chef Special Butter Masala Chicken & Lamb quality below normal standards to say the least. Been regular customer for years that the final straw only good thing was the mango chutney from whole meal.

Food was cold and bland which is unusual for cafe shabab!

Food was correct, fresh and hot however the delivery time was excessive.

Top notch.... food lovely...delivered early.

Tandoori king prawn meal superb defo get that again

Visited cafe Shebab on Saturday we were really impressed from start to finish , we were well looked after by the waiters and the food we had was brilliant , well done cafe shebab we’ll be back soon

Chicken tikka was beautiful , lovely meal ☺️

Ordered South Indian garlic chilli curry with lamb and when it arrived we had chicken instead. Ordered 2 different types of kebab, one being lamb and one being chicken and we couldn’t tell which was which. The food overall was below average and I rarely complain. We also ordered poppadoms with spicy onions which were £2.95 per portion and we ordered x2 portion and we were given 2 poppadoms and some broken bits and pieces and 1 tub spicy onions for £5.90!!!! which is just madness. Very very unhappy with this takeaway

BEAUTIFUL FOOD A LITTLE COLD ON ARRIVAL BUT WONT MARK QUALITY DOWN BECAUSE MEAL WAS DELICIOUS. MY ONLY ISSUE WAS AS I PLACED MY ORDER BEFORE DELIVERY STARTED AND THEY COULDNT GET IT THERE AT THE AGREED TIME IT DOESNT BODE WELL FOR A BUSY NIGHT. AS I WAS HAVING GUESTS OVER AND THEY WERE GETTING READY TO LEAVE BEFORE THE DINNER ARRIVED THIS WAS A BIG ISSUE FOR ME.

Food was decent however it arrived 1 hour after stated time which is shocking. Called restuarant after 30 mins and was told 5 minutes another 30 before it arrived. 1 hr 40 mins in total. Also £5.95 for kids chicken nuggets meal which consisted off 7 small nuggets no chips, juice or anything absolute rip off and wont order from here again due to this

Ordered at 17:45. told delivery would be made at 18:30. two phone calls later, and being told the delivery had left ..twice.. we finally got our food at 8:20pm. utterly unacceptable and to top it all off, we didn’t get the rice we had ordered either. Will not be ordering again.

Can't fault the food but delivery was nearly 2 hours after we placed the order and 30 mins behind quoted delivery time