Cafe on the Square in Stoke-on-Trent

It's lovely to have time to socialise with my friends last year. I'm so sad to say that Harvester is now closed for good. I only came here once a year.

Slightly disappointed this time , had to ask for clean plates and food couldn't been hottie. Hopefully this was a one off .Still good value for money and great service

Came in for a quick lunch with the family. The place was extremely busy when we came. Ordered on the app and a lovely man brought us our starters explained there was a wait with orders as it was so busy. Thought this was great and well done to staff for taking the time to explain to customers what was happening. Our food, starters mains and dessert didn't take to long at all, and was all delicious! All staff were friendly and helpful especially on a busy hot day!

Overpriced, loud, feels like it's trying to cater to eveyone thus caters to no one

Lovely place, food is great but could do with more staff as last time we were there, nearly all the tables were full with plates, glasses etc after people have left.

Restaurace Hungry Horse je skvělá

Nice place but I didn't try the food but it looked nice

As usual great place to eat. Good prices food great. Staff friendly and polite always clean and tidy.

Their food quality is alright. Not better than nando's

OK, but always seem to have problems using the app here! ?

For a town centre pub, eaterie, this is a lovely place. The staff are friendly, albeit they could do with a few more staff members on Saturday afternoon. All in all a most pleasurable experience every time I go in

It is good, but I was there many times before and I can’t remember if that place was full. Always halfway way empty. So good and quiet place to start your day

Positive - Great customer service from the staff nice and friendly I really like the unlimited refills Opportunity - The food is not what it used to be quality has gone down and the price you pay for it not worth it

Burger was extremely greasy, service?? What service. Had to go to the bar to grab staff attention 3times. Atmosphere, hmmmm

Just had a desert, lovely restaurant,

A very pleasant experience. I am sad that The Harvester in New Square West Bromwich is closing for good on Monday May 29th.

Oh no! I forgot dessert. I enjoyed an evening meal that I ordered from the promotion of 3 courses from the menu. By the time I finished the starter and the main (which was quite a lot for one person, I couldn’t finish it) I sat there eating more salad and drinking more water - completely forgetting that there was a paid for dessert that I only remembered when I got home. I sat there after the meal for quite a while - over 15 minutes just listening to music in my ear pieces enjoying the sunshine on outdoor seating area - and nobody brought it out or checked if I was ready for it. What I will say is that other than my missing dessert calories, the ladies serving were very helpful with taking order, offering other sauces, taking payments and drink refills and they were friendly at all times. Not sure what happened with my own forgetfulness and the lack of anyone checking in on my dessert readiness level. 😊

Lovely venue, lovely staff, lovely food. We spent hours in Harvester New Square and we were never asked to leave. Great price.

Great salad bar. Food presentation was good.

We went at lunch time was lovley relaxed, service was great x

Lovely Harvester. Was served by Chelsea and Oli who were attentive and friendly. Highly recommend! 😊

Terrible arrogant chef Fazel , Needs badly shaking up staff sat around needs good clean smell of stale burnt oil from kitchen

Food over cooked. No draught beer. Main served wile still eating starter .Best bit pleasant chap was our server .

Not our best visit to this branch, sons steak was very chewy, and fatty, my vegetarian meal was greasy and overcooked. Little son really enjoyed his

Value for money and very clean. Service good staff helpful as well

Service is very slow here. The bar was out of most of the wines on the menu. So we were 3rd time lucky with our choice. Salad options are ok but not as extensive as I remember In the past. Food is not fresh. Fried from frozen. But if you like that sort of food then it's definitely worth ordering the hallumi fries and prawns. Best part of the visit was the dessert for us. We recommend coming here for dessert only. No option for half a rack of ribs instead of a full rack. Service was very slow. We waited for sometime and gave up in the end and went over to the bar to pay our bill. Which was also processed incorrectly. So had to get it re done.

Fantastic staff . Food compared with neighbouring competition need to improve.

Food was great. My little kid has never sat down and eaten so peacefully. Service was amazing and staff were so friendly and approachable. Atmosphere was chilled and relaxing. Great experience overall!

as one of only a couple of places to eat in West Bromwich town centre, The Harvester is on the top two. The food is reasonably priced, the salad bar always a pleasant extra, and the staff are always welcoming and friendly. The choice is excellent and varied and the choice of drinks good too.

Very disappointed with food and staff where very rude can understand my the place is empty all the time would not go again if they payed me

Me as I are I allergic to peanuts An girl who was I charge took time To make sure food was OK for me too eat.

Service brilliant shame about disabled toilet that really let them down

The shopping centre is not too bad in general. However the top of Queens Ctr is looking very empty. It just doesn't look good. No Multi story carpark at the back

I booked table for this morning for breakfast and was really disappointed it was mothers day today my mood was good and as i entered with my family the shift supervisor was veryy rude it was just because i booked table for 2 and highchair and we were 3 my 9 month my husband and me so they were so rude justfor that and gave me table infront of the door it was freezing and when the food came my tea was cold andpancake was rock hard i didnt bother making complain about that as staff was very rude will never visit the place again .

Visited for breakfast and really can't fault it. Service was great, food was great, and the price was very reasonable. A huge breakfast for me (which could've been a lot bigger if I picked all the options) and a cooked breakfast for my kid. 4 slices of toast on the side, 3 drinks, all for less than £17. Despite the quantity, there was no lack of quality. Surprised the place was so quiet on a Saturday morning though. On a side note, it's a little confusing finding this on here to review, the page owner needs to change the name to Harvester.

Dear restaurant management, I am writing to provide some feedback on my recent experience at your establishment. First of all, I would like to commend the two staff members, a guy and a girl, who were both very nice and friendly (the one star is only for them). However, I had an unpleasant experience with the manager and the coffee service. When we arrived, we were informed that there was unlimited coffee with brunch. However, it was not specified what type of coffee was included. I requested a flat white, but when our coffee arrived, it was a black coffee americano with a side of cold milk. While it's possible that I may have misunderstood what was meant by "unlimited coffee," I was clear in my request for a flat white. The girl who brought our coffee was very nice and understanding. She replaced my coffee and brought ‘Flat white’. I requested that my flat white be made with a foamy texture, as it normally is. The coffee that we got seemed more like an americano with a dash of milk in it. The staff suggested that a cappuccino might be a better choice, so we agreed to try that instead. However, even the replacement coffee was not satisfactory. It seemed more like an americano with a dash of milk, rather than a cappuccino. Additionally, I was surprised to see that the coffees served at your establishment do not come with a saucer. Furthermore, I was disappointed with the manager's response to my concerns. She explained the issue with the coffee as if I was supposed to know in advance that the machines were faulty. It would have been helpful if the staff had informed me of this beforehand, so I could have made an informed choice. Overall, while I appreciated the efforts of the staff to rectify the situation, the lack of consistency and clarity with the coffee service left me feeling disappointed. I regret to say that I would not return to your establishment in the future and would not recommend it to anyone else

Food is not great, very dry waffle and sausages and bacon☹️😕 edible though😕 first time to try in here, im not gonna do it again. Atmosphere is not too bad and service is really good👍👍 but unfortunately not keen on their food😕 sorry.. just being honest🫣🫣🫣

Awful, food took over 1 hour to come out after ordering and then was still wrong. Definitely don't recommend coming here, staff was so rushed off their feet.

Never got half the things on the menu. Service is poor, seem to forget you’re even there, you wait for everything while the waitress walks around vacantly doing nothing.

The staff were really friendly. It is a welcoming environment and the food was delicious. The salad bar is always nice and a hit with me.

Went in here last week with my friend. food was amazing 👏 I managed to get beetroot on my top, the young lad Jake who works there went above and beyond to help with getting the stain out. He came and asked if everything was ok if we needed anything else. A very polite and attentive young man thank you.

Lovely friendly attentive staff food lovely service first class

Very friendly place the waitress I had was so lovely

really nice place polite staff and great food would recommend it

Good choice of food for reasonable prices. I like design inside as well. Service is nice as well

Not good at all. Food was okish. Staff was doing their on things Like on their phone too busy talking to each other and not paying enough attention to customers. Won't go there again

Brilliant food and great service will visit this place again soon.

Service was excellent. Our waitress was Kan, she was professional and accommodating. They we’re finishing breakfast service, but graciously allowed us to order last minute. Would recommend the unlimited breakfast option. Would definitely come again.

Food is very nice and a decent choice. Drinks are good too. However the biggest let down with this restaurant is the time it takes to be served food... we were in here over 2 hours with majority if that waiting for food. Over 40 minutes at least for main food to come. It took nearly 5 minutes to get our drinks! Also your servers aren't checking up enough as we wanted another round of drinks and you couldn't see a member of staff to ask for about 8 minutes at least...

Food is decently priced, if you order a steak, you need to order the temperature below what you ask for as the steaks never come out correct, medium rare came out medium well. Some staff are really pleasant, others just want you to eat and go.

Seating and service very good. Could do with more waiters on table.

Id give 4.5 stars if that were an option. Great food and Great service. We came in and were seated straight away. Served promptly even though our server still apologised for the wait. Went up to the salad bar and by time we came back to our seats our drinks were already on the table. Food arrived about 15-20mins after and was exactly as we had asked for. Sides were all correct and things that we had asked to be left off were. Everything was hot and well presented. I had The Dirty Bird burger, wife had bbq chicken stack and both our children had bigger appetites children's chicken burgers + create your own sundaes for desert. No complaints on the food whatsoever. Only small niggle was as there was no overdoor heater, everytime the door was opened, there was a big cold draught that rushed around us as we were sat right opposite the entry door. All in all, would definitely come back.

Really enjoyed the food lovely time with my family 16 of us our waitress (kan) very pleasant hard working very professional all the staff were friendly.

We were seated quickly and our order was taken promptly and there was no delay in the food which was good, all three adults in our party thought so. The only parts of our experience that let it down was that we were asked to stow our pushchair in the corridor when other customers with pushchairs were not asked to. The venue was not busy, and we would have happily sat somewhere else to be out of the way. Finally we had two gift cards with small amounts left on them. One was accepted and the other was not. We do not believe our server tried her best with the one that didnt go through as when we checked at home after the meal it was still valid

Menu is wildly overpriced! 3.30 for a coke?!?! Food came overcooked and dry. Servers were very friendly though

I was Served by a black lady with hair in a bun fortunately I couldn’t get her name ,she was extremely rude and had no manners

Came for breakfast, good serving size. Our waitress was Kan who was lovely, very kind and considerate of my niece who likes to run around. Quick service and very friendly staff.

My wife and I went for a meal and were definitely not disappointed! It was amazing. I can honestly say it was the best steak I've had in a very long time. My wife had the combo plate which was enormous!! The general manager Mitch was absolutely fantastic he could not do enough to help us and make our evening enjoyable. Our compliments go to him and his staff. We can't recommend this place highly enough.

KAN WAS AMAZING . VERY CHATTY. VERY FRIENDLY AND FUNNY. ILL COME BACK JUST TO BE ENTERTAINED

Excellent food and well looked after by the staff.

We were served by Rachel. She was incredible. Polite, witty and charming. She deserves a payrise. The food was really tasty. West Bromwich has changed a lot however this is one of the highlights.

Went for lunch with family members. Staff were polite and attentive. We were served by Kan. The food was good though perhaps they could do with increasing the salad variety rather than duplication. Main meal was fine and everyone was happy.

We was served by Kan and she was incredibly helpful and assisted us with everything we needed. She checked back on our table multiple times and was willing to have a friendly conversation for a few minutes. However, when waiting for our breakfast we heard the manager Mitch arguing with another customers table in regards to how long they were allowed to book the table for. He demanded that they had to leave after 1 hour and 30minutes of entering the restaurant. The customer stated that she was having breakfast with santa and would leave the establishment when they were ready. His response was very unprofessional and he stated it wasn't his problem; he continued to say they had to leave 1 hour and 30minutes after their selected time slot. Upon looking around the restaurant it appeared to be mostly empty with a few table doing breakfast with santa.

Normally a weekly thing and am always looked after in this place.. kan was the lady looking after me today BUT all the staff give same level of service ..

I do enjoy the food here and the options available but the breakfast with Santa was totally unorganised and incredibly slow. Was cramped into a table in the corner, part of our order was forgotten, then had to constantly ask for things and had to wait a while to see santa after our breakfast despite no one visitibg santa and us clearly finished Dissapointed as Staff (elf and santa) didn't try and cheer little one up (as little one was abit shy) or barely interacted with little one during the visit, but just handed a goodybag of colouring activities All in all would recommend harvester but just not the breakfast with Santa

Breakfast with santa today with my 2 grandchildren, it was great, lovely breakfast, very friendly staff and santa was great, highly recommend.

A well deserved sister in laws day out. From greet to good bye was fantastic.

Celebrated my little girls birthday along with other 2 youngsters . Jimi and company were great and very patient with undecisive youngsters. The food was also great, thanks Jimi you were awesome with your team.

We came for a family dinner to celebrate 2 birthdays. The service was great. Our waitress Sally was friendly and helpful. The food was tasty, good portion sizes. Thank you :)

October 2022..worst food I have ever tried to eat...spat the steak out and left it..soooo bad..never did that in my 41 years on the planet..16 quid a steak...so chewy everything overdone...horrible. asian waitreas was lovely and the chubby camp teapot did his best.

I haven’t been to Harvester in seven years. When I got pregnant with my son, I hated the thought of the place (due to pregnancy) I have really wanted to go again for awhile, so we visited Harvester in West Brom. It is on the pricey side in my opinion. I would recommend you do not get the steak unless you want a steak you cannot eat because it’s so tough. The chicken was fine and had a little spice to it which I loved. The customer service is very slow. I did feel a little uncomfortable in there.

Staff were friendly and polite, dealing with our requests promptly. I had the pork belly draft. It was to die for! The portion was large and it just melted in the mouth. Fantastic!

Took me and my son for lunch on Thursday, we both had the southern fried chicken burgers. Omg absolutely lovely!!! I think we were served by the manager (Mitch was his name) he was very down to earth and friendly to guests. Overall lovely food and great service.

Happy with service. The only thing that reduces the star rating is that my table was not laid out and the waitress didn't know if they had Wi-Fi in which after much searching, I had to inform them that they had!

The food is lovely and you must try their sweet potato fries.

Me and my mom went today and I would recommend it. Great food, lovely staff very helpful. Definitely going again. 3 course lunch only £12.99 or 2 course £10.99 cheap in my book.

Great food, lovely restaurant and amazing service from our server Simi!

Rude difficult staff and clearly racially motivated. I arrived 30minutes early for my order which was already prepared as I could see them on the warming shelf. Instead of explaining she could not release any orders earlier, the waitress was rude and difficult and only upon leaving decided to ask what I ordered. I will not spend money in the branch. And will escalate this

Lovely meals and very friendly staff

Simran was really helpful and made our visit so much better. Nothing was too much for her, and our food was delicious. Give that girl a raise!! (from the paramedics)

The staff were very friendly, and made us feel welcome. The food was lovely especially the dessert, I would definitely come here again. Thank you x

Great restaurant, spotlessly clean. Greated and seated within a minute, Drinks order taken and delivered quickly and then back for menu order. The salad bar was fresh and checked to ensure all was available. Just outstanding. Staff super friendly. We will make this our first choice restaurant when we are in the area again as we stay at premier inn quite a lot.

We called after Birmingham and signing the Queen's condolence book and decided to try the Harvester for a late lunch. Very impressed with the staff's attentiveness. It wasn't busy but it was clean and inviting. Food was good and reasonably priced. Only one thing which is obviously a Harvester policy, there is no plates under the small dishes. I feel like it is a work of art making sure nothing falls off the plate and onto the table! Otherwise a good place to relax and enjoy watching the world go by.

Went in this Tuesday absolutely disgusting food all the food was cold and the beef burger was hard

I enjoyed having breakfast there. 😊

Great place to eat, love the salad bar and drink refills. Beyond bean burger us my absolute fave. Staff are always happy to help and are super friendly

Made a booking on my daughter's birthday very disappointed. On arrival staff was very rude insisting I never had a booking when I had proof on my phone. Ended up leaving as they still would not try and accommodate us or try to book us in with space in the restaurant. Would not recommend this place and definitely will not go back

Came here randomly for a drink with my husband, ended up having dinner. The food was great, so reasonably priced and the service was even better. A really friendly team here and we were really happy with our experience. A special thanks to Sally and Chelsea!

I rate this place 0 as they never let me in due to the fact that I was 16 and not 18. They have just lost two loyal customers. 😡

The food is Lovely and if you like sweet potato fries than you must try them from here they are by far my favourite ones 😋 I gave 3 starts because we all enjoyed our lovely food and the staff was friendly and helpful But the cleanliness of our table well it was sticky all over it maybe the spray they use but it's very off putting... we was given 4 bowls one had what could only be described as dried up candle wax 🤔 and the cutlery had water marks all over them one fork was actually dirty

We was warmly welcomed by your host who allowed us to pick our own table and then served us. She was absolutely lovely, friendly and always a smile on her face.

Lovely service, the food was nice, overall, a very good experience, would recommend !

Nothing was great about the visit it’s was humiliating.

What a great start to the week, a warm welcome from Mitch and great bar skills. A delightful service from Simi, extremely friendly and very easy on the eye. Food was delicious and a great value. Highly recommended.

wonderful breakfast, all fresh and cooked well, plus unlimited tea. Will go again

Staff were amazing, they took incredible care with my son’s allergies and were friendly, prompt and professional.

Came in this morning for breakfast and was served by this lovely woman Kan, who was very pleasant. Our food was served by a young lady who goes by the name of simran who was very helpful when my niece made a little mess and was quick to come help us clean the mess up. Both ladies I would give 10/10 to. Also the food was amazing, didn’t have to wait long and was nice and hot.

Went yesterday with my granddaughter been many times before and no complaints. This time unfortunately the young waitress didn't seem to know what she was doing we had to repeat our orders 3 times. After waiting over 10 minutes for our drinks had to ask for them. Food arrived steak sandwich was tasteless my balance chicken was mainly lettuce. Plus I was charged £2.29 for a small cup of tea. Hopefully it was a one off, as I said been many times in the past and had no complaints.

We received excellent service from our waitress Rhi, she was extremely friendly and polite and very professional

Our server was very good and made the experience very enjoyable. She was funny and kind and we will definitely be back here to eat. She was called Skye.