Based on 84 opinions finded in 1 websites
Based on 84 opinions finded in 1 websites
Nº 437 in 2148 in Bristol, City of
Opinions
Wonderful service from Hope at the platform 5 branch. Made my day before a long journey, thankyou!
Oscar Hardman Walcroft . 2024-07-25
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Very helpful really friendly staff especially Sam excellent service 👏
mark teddy . 2024-07-23
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Had to get four thatchers cider from the cafe on 03/07/24 and was debited twice from my account even after complaining to staff about it I was told it’s a pending transaction and the one would be declined. From my bank account the transaction is complete so I had to pay 20quid for something that costs 10quid with no refund I’ve called the customer number several times but no one seems to be answering the phone to hear me out.
Amin Saccoh . 2024-07-05
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Picked up on "too good to go". The sandwiches were good in the end, a really good amount, but the service was unfortunately bad. The Asian guy serving me was pretty unfriendly and rude. Apparently we can choose our own three sandwiches from the fridge which is strange in itself with "too good to go" as you're meant to be given a bag of items, but the Asian man shouted at me twice that I chose the wrong sandwich and I had to go back and choose a different one myself. He was quite rude. Sadly, it was the worst "too good to go" order I've ever had, and it's the kind of awful service I expect in parts of Bristol, and I won't be back to get anything from this "cafe local" place at all. I really miss the "pumpkin" cafe that this used to be here.
Graham D . 2024-06-28
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Gave me a dash of oat milk when I’d ran out of extra change. Had better interior than a while ago
Adam Booty . 2024-06-25
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Brilliant service, super friendly and helpful! Big shout to Josh who filled up my tap water for free ahead of a long journey :)))
Charly Beahan . 2024-05-17
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Very friendly staff willing to refill you water and a nice chilled atmosphere!
William Warrener . 2024-05-14
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Served by Jev who was very welcoming and helpful
Pete Hamlyn . 2024-04-09
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Great service from young lady serving helpful and professional
Steve Haggan . 2024-04-04
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Unfortunately I can’t find the one for platform 5&7, your colleague Sam from platform 5&7 is a nice person, also cheerful, I have a good experience when I do my purchase there
Jason Wong . 2024-03-15
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Great service from Natalie. Friendly and fast.
Pete Burt . 2024-03-13
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Hope was absolutely lovely and helped me pick my drink, amazing service
Skye Grey . 2024-03-08
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Nice warm cafe with a gluten free option. Hot drinks good too. Very helpful staff 👍
Tamara Harrison . 2024-02-29
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Friendly staff, quite and quick service.
Daniel Fisher . 2024-02-10
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My barista was Hope, I was served quickly and the coffee was delicious. If I'm back in Bristol I'll definitely pass through again.
Daniel . 2024-01-29
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My wife and I popped in for some lunch today between trains. We were a little disappointed in the veggie options. I'm not sure 3 different cheese sandwiches and an egg and cress count as covering vegetarian options. Also the milk alternatives at an added 65p seemed a little expensive. The cafe was clean and the Girl that was on although busy was happy to guide my wife and I onto our next destination. Without her friendliness and chatting us through options we would have gone somewhere else It's refreshing to find in these stations.
Patsi Walker . 2024-01-29
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Super friendly staff and really nice hot chocolate!
Rosie Stewart . 2024-01-28
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Quaint in station at affordable prices (find near platform 11/12.
Keith Ryder . 2024-01-28
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Closed 15 mins early on Sat 13 th January 2024, assistant obviously wanted to go out for the night, not at all helpful and kept making pathetic excuses
Adrian Stead . 2024-01-13
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Best cafe at Bristol TM station
Mark Urquhart . 2024-01-05
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Friendly people and good coffee
Declan McGreal . 2024-01-05
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Food was fine, cafe was clean and well presented. Walked in and there was a member of staff behind the counter who was not taking the orders, the young man was was came from round the corner and just looked at me, so I told him what I wanted, he did not say a word and proceeded to get my order which is the most silent interaction I've ever received whilst ordering food, he did speak to ask whether I would like my food heated. The only way I knew how much my food was, is because I could see it on the cash register. The whole thing was bizarre and I've never experienced it from this particular place before, the staff are usually so friendly. I cannot tell you a name of this member of staff as there was no name badge. Such a shame.
Gabby Rose . 2023-12-05
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Absolutely vile, HUGELY overpriced food . The staff were unfriendly , incredibly unhelpful and just plain rude to be honest. Go to weatherspoons at the back of the station or ANYWHERE other than this to get food and drink.
Sammie Mannion (S. M.) . 2023-12-05
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Really friendly front of house, but very disappointed that they charge so much for dairy free milk. I'll be going to Harts in the future as they don't charge any extra.
Regional ARC . 2023-11-29
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Natalie was super happy & helpful 👍🏻
Sean Jones . 2023-11-22
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Sam and Josh was so friendly and helpful, very nice place to have a tea or coffee
Khánh Trần Đình Vân . 2023-11-15
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Had a nice chat with Sam shared a story or 2. Lad traveling to Manchester if you see this.
The UK transport blogger . 2023-11-14
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really friendly and helpful, they also have plug sockets to charge your devices.
Sarah Bird . 2023-11-11
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Really nice little cafe great for working in and eating whilst waiting for your train it also has charging ports to charge your devices
J5 Lewis . 2023-11-09
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Great service and friendly staff!
Jack . 2023-11-04
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Polite and welcoming. It’s a great feeling after a long day (especially when all trains are delayed)
Alec Hancock . 2023-11-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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903 Opinions
Brilliant from start to finish, the service was best we've had for a while, very friendly and knowledgeable staff. Buzzing yet relaxed atmosphere on a Wednesday evening. Steak was cooked perfect. Woul
Brilliant from start to finish, the service was best we've had for a while, very friendly and knowledgeable staff. Buzzing yet relaxed atmosphere on a Wednesday evening. Steak was cooked perfect. Woul
267 Opinions
Proper pub. Great prices. No loud tv blasting out sport but good choice of tunes on jukebox. No unruly children running around. Perfect place to have a chill and beer
Proper pub. Great prices. No loud tv blasting out sport but good choice of tunes on jukebox. No unruly children running around. Perfect place to have a chill and beer
254 Opinions
Suitable for allergies as the staffs were really careful and conscious about food allergies when they knew our kid had allergies. Very nice decor inside, super friendly staffs. Each dish has lots of f
Suitable for allergies as the staffs were really careful and conscious about food allergies when they knew our kid had allergies. Very nice decor inside, super friendly staffs. Each dish has lots of f
857 Opinions
Good dining experience. Nice and busy on a friday! We got the mussles for starter they were really good and steaks for main. All reasonably priced.
Good dining experience. Nice and busy on a friday! We got the mussles for starter they were really good and steaks for main. All reasonably priced.
376 Opinions
Favourite pub in Bristol. Super cosy, lush beers, friendly, great event room, loads going on and delish food. Love it!
Favourite pub in Bristol. Super cosy, lush beers, friendly, great event room, loads going on and delish food. Love it!