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3,0

Based on 2.100 opinions finded in 1 websites

3.0Ambience3.5Cuisine3.0Price3.5Service
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Lovely restaurant with great service and delicious food. Booked for dinner, although on arrival wondered if it was more a place for tea/coffee and amazing looking cakes. However, dinner turned out to be really good. Staff were so nice and attentive. We were all impressed with our selected meals.

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Meenaxi P . 2024-04-07

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Los cafés fatal,y las tartas pésimas y carismas,no volvere y encima te obligan a pedir tarta y bebida una cosa no puede ser😞😞😞

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gerganak269 . 2024-04-04

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Just had a lovely breakfast here at Caffe Concerto, all cooked fresh and plentiful Thought the staff were all very pleasant (in contrast to some comments) special mention to Ashedeep who was great!!

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Jeremy K . 2024-03-29

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We love this cute little cafe. On our trip to London, we ate here almost every single day for breakfast. The service is quick and the food is delicious. The waiters are also excellent, 10/10 everything ❤️❤️❤️

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Catherine L . 2024-03-28

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Local bonito, pratos bons, mas sem banheiro e sem Wi-Fi. O timing do garçom também é ruim. Não serviu todos ao mesmo tempo.

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Voyage05888313447 . 2024-03-25

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The waiter wasn’t that nice or welcoming. We were four people that ordered. First they messed up the desserts and after we corrected them they got it right. The muffins were okej, not that good. One of us ordered tea, that never was served, so when we left we told them that they could cancel that. On top of that, they took tip automatically on the bill. Not recommended.

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Magnus L . 2024-03-23

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Looks nice on the outside but the lady that greets you is miserable and rude. The drinks are overpriced and the rest of the staff aren’t any more friendly. Will not be back

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Aoife D . 2024-03-17

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We wanted afternoon tea for 3 but the waitress didn’t understand so we had afternoon tea for two between three of us which actually was a blessing as the sandwiches and cakes selection was not good at all in contrast to the cakes in the window and it all seemed a bit dirty, tired and busy in there for the price. The staff were efficient but not friendly. It was meant to be a treat for a birthday but was not enjoyable ! Definitely would not recommend !!

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Bellsmondo . 2024-03-09

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Chocolat chaud très bon, mais prix excessif Tombe par hasard dessus lors d’une balade à picadilly. Cadre sympathique.

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nicolas s . 2024-03-08

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Ordered scones and tea. The scones arrived and had been microwaved so long that they were like rocks. The tea arrived 15 minutes later service was miserable and it was very expensive and service charges included for no service really

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annogg . 2024-03-07

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Expensive Incredibly slow service Untidy Requested 4 items on the menu before found one which was for available Asked for decaf coffee and pretty sure they gave me caffeinated as I pinged awake at 3 am - thanks for that

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kimble1066 . 2024-03-03

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I don’t remember which list I saw where this cafe was listed as a good place for afternoon tea. Turns out… sandwiches were absolutely horrible and ugly. They looked as if a two year polls has made them. Scones were warm but the cream was...

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zubia76 . 2024-02-29

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Dismissive approach by staff because we only wanted tea for two. Waiter forgot order ! Dirty cups. Really not impressed by the whole approach.

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Isabelle M . 2024-02-27

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Joli décor mais décevant pour le prix. Le tiramisu n’a pas d’intérêt en revanche les pancakes sont très chers mais excellents.

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marinea159 . 2024-02-25

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We knew it would be an expensive option and it is. For the price of the tea we expected more than very small pots that contained tea bags and not loose tea. The cake was a decent size but is obviously a mass produced flavour...

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SJC94 . 2024-02-15

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This a chain of cafes so don't expect too much. Very pricey for some standard fare. £8 for a slice of cake was that was not that special and the scones were tiny.

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rakeshjyotiberi . 2021-11-15

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decided to pop in for afternoon tea with a friend after a lovely day out in London. we were sat and decided our order within a few minutes… had to wait about 15 further minutes for someone to take our order, just as we were about to leave and find somewhere else. Also super overpriced (£6) for 2 scones that look as if they come from Tesco, not worth it

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Evie x . 2021-10-22

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On passing the restaurant a member of the team enticed us in - big mistake on our part!!!!Having presented us with the menus, the waiter (mature Indian guy) returned to take our order; then having giving him our first choice, he left the table to go and coax some other people in. He then returned to finish taking our order.Drinks arrived in a timely manner and were well prepared by a lovely young lady managing the bar/refreshments dispensary. Whilst eating our meals, a female member of the kitchen team then came through the dining area with numerous bags of trash to be thrown on the pavement for collection!Service was inattentive, inappropriate and lacking any real customer service or finesse! Food, at best was just about edible!!Our bill came to £71.44 including service charge. I paid by card and the waiter said we should leave a tip for him as the service charge is for everyone, including kitchen, not just for him!!! Totally out of order and disrespectful to his fellow colleagues.We accept that there is a lack of people in industry at this time, however As a chain, Caffe Concerto senior management need to get back to grass roots training.Bring back Caffe Concerto Grand that was near The Ritz - always got good service and quality food there!!Would totally recommend avoiding a visit and the investors of Caffe Concerto should be ashamed.

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JimmyT69 . 2021-07-21

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I love a good strong coffee and I got it here and I didnt have to pay for 3 extra shots,it was coffee flavoured coffee to start with so I was more than happy,the tea and cakes were well received too!! Top marks,

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keninlincs . 2020-01-30

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Fuimos allí hace unos días con unos amigos. Pedimos una mesa tranquila y trajeron a sus mesas arriba. Sofás acogedores, buena música y un personal amable y acogedor. Marina nos dirigió a nuestra mesa, creo que era el nombre, sonriendo desde que llegamos a la puerta principal y ella se ocupó de nuestras necesidades durante toda la noche. Simplemente maravillosa comida y personal altamente recomendado.

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sergiomD6792DJ . 2019-02-08

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El Caf en sí es bastante agradable en una buena ubicación y el servicio era bueno, pero 4. 50 por una cucharada de helado Creo que era demasiado caro, especialmente teniendo en cuenta que todavía se siente obligado a pagar el servicio discrecional además de que nos proporcionaron otras cosas.La otra comida que tomamos tenía un precio razonable y estaba bien

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thedealhunter2018 . 2019-02-08

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Popped in for full English, it was very tasty as was my tea in a china cup. Only complaint, waitress was too eager in wanting to take our plates away, had barely finished my last mouthful before plate vanished. They weren’t busy so slightly confusing.

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fionas386 . 2019-02-03

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Omelets on the menu come with toast and salad. I asked for a cheese and tomato omelet with no bread. Omelet comes out with toast but no salad. Send it back asking for omelet with no bread. They make a pale omelet with no bread, no salad and no egg yolks!! Absolute rip off, waste of time and no service.

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426carmelap . 2019-02-02

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Volevamo solo un caffè.... ma non si poteva prendere nulla se non seduti al tavolo e con una porzione di dolce! La cioccolata di mio figlio una squaquarella in tazza immensa davvero orribile ! Il mio dolce di tiramisù non dava neanche l’idea , il crumble di mio marito con crema calda e gelato non male...In compenso il conto davvero eccessivo!

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eugeniagueli66 . 2019-01-30

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Gironzolando nei dintorni di Piccadilly Circus abbiamo fatto una sosta in questo Cafe...molto elegante..pulito..personale gentile..ottima cheesecake ai frutti di bosco...insomma tante cose positive..a parte i prezzi molto alti ma per una volta si può fare.

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Elena G . 2019-01-30

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Fui allí el fin de semana para tomar un café y un capricho, que estaban muy bien. ¿Valió la pena el café 5? definitivamente no. Además de esa estafa, también tuvimos que pagar un 12. 5% de servicio. . y no teníamos servicio, lo único que nuestro camarero nos dijo fue "¿Necesita una máquina de tarjetas?" y, sin embargo, un cargo por servicio. . patético.

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sareenab22 . 2019-01-28

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Mi riferisco in particolare al caffe concerto vicino ad Oxford St.Dopo aver aspettato un infinità di tempo per una torta e un piatto caldo ( prezzi elevatissimi ed eccessivi per la reale qualità) decidiamo di pagare il conto.. e li l'amara sorpresa....come ben sapete a Londra si puo pagare con Bancomat da qualsiasi parte.. porgiamo i nostri bancomat e ci rispondono che non accettato Bancomat del circuito Vpay. (Solo maestro e mastercard) Dopo vari tentativi.. siamo stati costretti a fare un prelievo da un bancomat e tornare a pagare in contanti. Tutto cio non era segnalata da nessuna parte e negli altri caffe concerto di Londra abbiamo sempre pagato con le medesime carte !!!

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Federica F . 2019-01-26

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The cafe is in a lovely location, well presented and very helpful staff. I am surprised at some of the negative comments, I think that their expectations may have been extreme. Yes - it is not budget - and it is in Mayfair. For London, it is competitively priced. The service we could not fault, the cakes sublime, and best of all for the coffee starved Australian - it was a decent coffee. According to him, best coffee on entire 7week trip.

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Australians_Abroad . 2019-01-24

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The waiter twice got our order wrong... we had to share a starter because of the mistake and eat our main courses desperately as we were on a tight schedule and couldn’t keep waiting. We were given a discount of £4... but maybe a free drink or dessert (as well) would have gone further as an apology! Shame as the restaurant looked so promising!

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Bellarosa9999 . 2019-01-24

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I buy cakes here regularly. Visited the restaurant on the way to Bond Street Station. Bought cakes. Should have been 17£ charged 29£. Emailed the site when I got home to inform them but have not had any response. Shame. Got fleeced by their staff and no one prepared to correct this. No receipt put in the bag which makes me wonder why. I have been a long term customer of Caffe C but no more. I hope they take the 12£ overcharge and use it wisely as businesses don’t survive with this mentality.

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. 2019-01-24

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I"m a regular at Piccadilly Caffè Concerto but typically I never write a review because I'm always in a hurry.... but I find the staff so sweet &, accomadating to all my whims that I've actually decided for once & let them know what I think. For such a busy little restaurant i"m always pleasantly surprised how friendly and efficient the staff are quickly serving proper expresso with delicious fresh cakes with my all time favorites chocolate mousse or zingy lemon cheesecake... Yummmmy.

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816vasylt . 2019-01-22

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A well-intentioned hotel staffer recommended this place for a casual tea. While the restaurant was popular, the harried service varied from indifferent to grudging. Moreover, the tea was not very good. The finger sandwiches were generously sized & okay. The scones were also generously apportioned (2/each), but the clotted cream was a bit old & tasteless. The desserts were poor: cute but only grocery store quality. As for the tea, itself, it’s bagged not loose, & served in very small pots. Overall, while the food was filling, we were left disappointed.

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mtdrpm . 2019-01-21

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Great location, went there as i was passing by, the decor is elegant but the food is just tastless, no flavor no seasoning!

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Thomasnelsonl . 2019-01-20

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I chose to eat here as it was close to my hotel. I ordered a chicken escalope with fries and a jug of water. After 15 minutes, I still had not received anything to drink and had to call the waitress over to remind her. A glass of water eventually appeared, not the jug that I had asked for. Not even an ice cube in it.... On the other hand, the food was good - hot and tasty.I was in this restaurant at 7pm and the place was not even a third full. That is the thing with eating alone - you get forgotten!

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Jan P . 2019-01-18

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A good menu accompanied by good service from friendly staff. The food was good and the cakes no comment you will not resist 5* Andra

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sSs02 . 2019-01-17

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While this cafe is very busy it is expensive. On our visit we were under pressure just to get tea/coffee and a few minutes rest. I have no complaints about the food quality but the prices are quite high. I accept that this is central London with higher prices to be expected but not quite as high as here. The toilets were not great either from a cleanliness point of view.

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Vincent1609 . 2019-01-15

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I love spaghetti alla pescatora on caffe concerto ,, the perfect spaghetti you can eat on London.👏👏

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Far123456 . 2019-01-15

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Περνούσαμε από έξω κ είπαμε να καθίσουμε για ένα καφέ. Όταν ζητήσαμε τραπεζάκι μας είπαν ότι δε μπορούμε να καθίσουμε μόνο για καφέ αλλά πρέπει να φάμε κ κάτι. Τελικά πήραμε από ένα καφέ για εμάς κ κρουασάν κ κέικ για τα μικρά μαζί με χυμό. Ο χώρος ωραίος αλλά πολύ μικρός με αποτέλεσμα τα τραπεζάκια να είναι κοντά το ένα στο άλλο κ για να βγεις από τη θέση σου πρέπει να "χτυπήσεις " στο διπλανό σου. Οι τιμές τσιμπημένες.

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VanaPal . 2019-01-15

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レミゼラブルのショーの前に軽く食べようとなり、ピカデリーの近くのこのカフェにしました。小さいテーブルが所狭しと並んでいます。窓際にケーキのデスプレイがありそこからケーキを選びます。20種類くらいあったと思います。イチゴのケーキとチョコレートケーキを選び、紅茶を待ちました。紅茶はティーバッグで、なんだか興ざめしました。ケーキも日本の味をしっているせいか びっくりするぐらいおいしいというわけではないですが甘さ控えめで、結構食べれました。店内がかわいいので、インスタ映えにはいいのでは?

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Mu-dayo . 2019-01-14

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We had a very negative experience when we went last time just for some dessert and drinks after work. Waiter was very rude, hardly spoke English and on top of that forced us to pay a service charge that should be optional not mandatory. Quality was poor not meeting the expectation based on the price, Pistachio cake so dry and flavorless. When we asked to pay separate, the waiter added to all of the items a service charge without even letting us choose whether to pay it or not. As I said that I was not gonna pay for it, he replied I had to since manager was gonna ask for his name. What a bull****! No one should be forced to pay anything especially after receiving such a bad service. According to the law all restaurants might add a service charge that goes between 4% and 20% but that is optional and not mandatory. Unfortunately being regular customers, we will have to go to some other branches hoping to get a better service.

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Sofia G . 2019-01-12

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Visited this little place for a quick bite end up having a fantastic surprise the afternoon tea was amazing and the girl that serve us Senta ( I think ) is fantastic. Thank you I will definitely come back soon

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manuelst2018 . 2018-08-22

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I visited this restaurant last week and was served by Senta she was amazing with us and we tried the risotto and cakes definitely will be coming back. Keep it up

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j0seaf0ns0 . 2018-08-22

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Stopped in for lunch and so pleased we did! Food was delicious and a great selection on the menu. We ordered the chaser salad, a grilled chicken dish and a risotto. We didn’t have time to order a dessert but the selection of patisseries looked...

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Jessica6286 . 2018-06-14

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Stopped in for lunch and so pleased we did! Food was delicious and a great selection on the menu. We ordered the chaser salad, a grilled chicken dish and a risotto. We didn’t have time to order a dessert but the selection of patisseries looked...

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Jessica6286 . 2018-06-12

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Detenido en para el almuerzo y tan contentos que hicimos! La comida era deliciosa y una gran variedad en el menú. Pedimos la ensalada, un plato de pollo chaser a la parrilla y un risotto. No tuvimos tiempo de pedir un postre, pero la selección de pastelerías parecía divino.

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Jessica6286 . 2018-06-02

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Einladend von draussen mit den leckeren Kuchen und so... :-)

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Travelvosje . 2017-07-27

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The location is fantastic so they are always busy with tourist specially high tea. The service staff is below average as to what they should considering the top location opposite Ritz. Wish the owners do so Or else will loose locals like myself

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Eli G . 2017-05-09

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Es gibt nichts zu erwähnen was positiv war. Das Essen ist schlecht: Chicken trocken ohne jeden Geschmack, Spaghetti verkocht mit Tomatensauce, welche ebenfalls ohne Geschmack war. Die Tische sind so klein, dass zwei Teller ganz knapp Platz finden. Das Essen wird zum Sport.Preis/Leistung: ungenügendFazit: Auslassen !

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Team777 . 2017-04-21

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Llegamos en San Valentín Noche y esperé 30 minutos para ser servido. El personal nos pidieron dos veces para su atención. Al final tuve que recurrir a preguntar en voz alta si alguien estaba sirviendo.

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Victoria T . 2017-02-14

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We went into Café Concerto for a coffee & Pastries

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slt504221 . 2017-02-13

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After a visit to the RA this is a few steps away and good for food and drink at anytime of day or evening, service always swift and polite, quality and quantity good value, haven't yet left enough space for pudding..................but we're working on it.

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lso270 . 2017-02-13

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Unexpectedly good food. I have been meaning to visit here for a while. Went in for a coffee and ended up having a meal. Quality of feed was excellent and reminded me of a gelato place in Rome.

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VinnyD83 . 2017-02-13

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Opposite the Ritz. Nice decor. Good selection of food & drinks. We had tea & cakes. Delicious cakes & many on display.

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Debbie S . 2017-02-11

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Tiene unas tortas muy ricas a la vista, pero en la realidad son unas tortas más.La atención ha sido buena y el cafe muy rico.

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Bemugi12 . 2017-02-03

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Das Personal allles andere .... nur nicht unsere Richtung Sorry..... aber sehr " anders " ... ps: das Essen und der Kaffee waren aber gut!!!!

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tomilje . 2017-01-29

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Ett spontanbesök när vi passerade. Vi tog afternoon Tea som jag tycker var prisvärd. 3 olika sorters sandwiches, 2 sorters scones med sylt och creme cheese samt 4 sorters kakor. Vi orkade långt ifrån att äta upp allt.

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Mamaz76 . 2017-01-01

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Goed gebak, aanrader: millefeuille. Het is alleen ook heel druk en aan de prijs. Vriendelijke bediening en goede ligging.

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zevenen70 . 2016-12-20

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Food was very underwhelming (chips is actually crisps - we are not in America people) and the front of house spent a lot of time standing outside trying to drum up business. This meant the door was open and it made it very uncomfortable and cold. There are much better places to go nearby such as Aubaine on Dover Street.

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Gemma W . 2016-12-17

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We popped in here for a quick meal before an event. We were in a bit of a hurry but the service was good and efficient.

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RaymondsofWoking . 2016-12-07

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Had lunch here with my husband. I had a salmon Caesar salad, my husband had a pasta dish. Thoroughly enjoyed my meal and so did my partner. Good value for money in an expensive area and good quality too! Staff a bit laid back but pleasant. Certainly would recommend trying it for lunch.

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Zeena W . 2016-11-28

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Breakfast was amazing. Croque Monsieur is a must try. Service was good. Very nice and elegant place. Highly recommended

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Tang L . 2016-11-27

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Some easily remedied aspects, and this place would be excellent. Although we were shown to a table reasonably promptly in spite of a crowded restaurant, one of the arms on my wife's chair was broken and I received a sliver off the arm of my chair! Wife's chair was replaced quickly, but I didn't mention the sliver from mine. Orders were taken and served in good time, although they were quite busy. My wife's spinach and cheese ravioli with fresh tomato sauce and my seafood salad were both very good, and nicely presented. Only one fault: the mango in my seafood salad was unripe and barely edible. When the waitress asked if everything was alright, I explained about the mango but don't think she understood me. I explained again to the head waitress, and she apologised and offered me a free coffee.Our desserts of lemon cheesecake and black forest gateaux were delicious. I was approached again by the head waitress, who asked if everything was okay, "apart from the hard mango". I said yes. A shame about the mango and the chairs, as the food here is actually bordering on excellent; and we had no trouble with the service in spite of the many diners also present.

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Edward S . 2016-11-26

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Nous avons mangé des pâtes, et risotto. Ambiance chaleureuse mais peu reposante Var ambiance brasserie. Le personnel était très sympa et helpful. Moment agréable.

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Sego G . 2016-11-21

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Ci siamo fermati per una pausa caffè! Un locale raffinato con prezzi medi proprio di fronte all'hotel Ritz. Consigliato!

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TeoTeo59 . 2016-11-21

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Sadly, the service was terrible. Many diners asking for water or other items, were simply ignored. I asked for my bill, it just never came, it is like all the staff had started that day with no training, or training on the job. Simply no plan or instruction from those in charge.The food actually was really good but the service is all I actually remember as it was terrible!

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David900 . 2016-11-19

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Don't bother. Useless staff, unbelievably bland food.Waited forever for our tea to arrive. Then on the way out our umbrellas had been taken by somebody, Did they care - NO. Did the empathise - NO. Just about anyplace would be better. Go to Concerto along the road. I am not a fan of there either but it is better than this place.

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Robert J T . 2016-11-13

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After being refused entry to the Ritz bar we went here for a quick celebratory drink and enjoyed a warm welcome and quick service. The cocktails were delicious.

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Ron C . 2016-11-11

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Nice old fashioned caffe . Serves coffee English tee cakes and food . Quite expensive . Cakes were ok . Service not the best as you would expect

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Gidons51 . 2016-11-11

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A step back in time when service was key...amazing food and drinks with a superb service, worth stepping in from the hustle and bustle of London and 'relax'

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Keith602015 . 2016-11-08

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Le petit déjeuner est décevant, qualité très correct (convenable, enfin on peut trouver beaucoup mieux à Londres) et le café double n'en est pas un du tout, pourtant vendu très cher...

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Keyvan S . 2016-11-06

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Service tres agréable, polit, souriant et attentionné. Les gâteaux sont excellents et le cadre tres cosi. Les tarifs sont très raisonnable.

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YayaCH01 . 2016-11-01

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Min sambo och jag besökte denna innan vi åkte till Heathrow 23/10, och vi bestämde oss för afternoon tea. Jättegott och personalen var rappa och uppmärksamma, och det sa jag till dem och förhoppningsvis så blev de glada.

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Josef B . 2016-10-30

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Service décousu et peu aimablePâtisserie mauvaise et chocolat chaud passable.L'échoppe dans le jardin doit être meilleure et en plus il y avait des chaises longues.

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isabelle i . 2016-10-25

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Breakfast was amazing. Croque Monsieur is a must try. Service was good. Very nice and elegant place. Highly recommended

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Tang L . 2016-10-22

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Had breakfast here and I can't fault the quality as it was excellent.But I thought staff were quite rude and seemed to want to serve business people first before tourists.Example being that we waited 10 minutes on our coffee and tea being brought 10 feet from bar area to our table while staff hurried around fussing over suited gents.Won't be back!

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Paul G . 2016-10-18

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Nice place near the ritz hotel. Good coffe , good cakes and very friendly staff ! I really apreciate the design!

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Berende A . 2016-10-13

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This is a cute little cafe with a great location with mediocre food and terrible service. Every time we questioned anything on the menu, they acted aggravated. Then we ordered an item which they did not bring. Because we were having such difficulty, we didn't press the issue. When we asked them to take the item off the bill, the waitress rolled her eyes which was seemingly backwards. It was use that should have been annoyed. What we ordered was a bread basket because the meal does not come with bread. They should have taken this off without question and avoided the snide facial expressions altogether.

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Martin B . 2016-09-17

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Le restaurant profite d'être en face du Ritz pour faire croire qu'il est bon. Le service est vraiment moyen. On reçoit un café latte froid qu'un client précédent avait dû décommander et on nous le réchauffe en faisant la moue. On commande des plats et on demande du pain qui nous arrive à la fin du repas. Le contenu de l'assiette est de qualité moyenne, c'est pas cuisiné et surement peu de produits frais et de qualité.

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Philiu . 2016-09-16

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love this bistro/cafe. They do a very decadent Croque Monsiour and Champignon, very good for a hangover. Drinks are a little pricey (£3.30 for a cuppa) but for London the food is decent value. Much prefer to go here than a chain coffee bar,

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Spinksfamily . 2016-09-05

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We stayed in a nearby hotel but went here for breakfast. The breakfast menu was very good and quite reasonable if you ate from the set breakfast. I had scrambled eggs with smoked salmon which was delicious. Lunch there was good too. Thre is a nice ambiance even if the staff are not overly friendly. They sell some delicious looking pastries.

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WarwickshireMarakesh . 2016-08-25

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Absolutely delicious .I had the buffalo mozzarella tomato salad, with olives and bread....Very filling.Great Service... Cute little spot.

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MexiCaliRenee . 2016-08-19

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O Café de Pierre é um lugar gostoso de se estar, muito elegante, atmosfera aconchegante, comida boa e bem feita, cardápio variado e bem elaborado, tudo tratado com muito esmero e carinho! Voltaria ao Pierre todas as vezes que estivesse em Londres!

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Xaladthan . 2016-08-18

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We dined here twice during our stay in Mayfair. The food is good, and the prices are fair. Service was attentive. We dined at 10:30pm, and the kitchen was still open...that was a real bonus

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ShelbInOz . 2016-08-12

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I don't want to give this establishment 2 stars as cleanliness, location and the lovely decor of this Café was 3-4 star, service was fairly good I give 3 star for service. The waitresses worked very hard but sadly there was one Waiter with a very serious face and an 'above himself attitude' but I didn't have any problems with him it just seemed very noticeable and uncomfortable amongst the hard working waitresses as he strutted between the tables. Anyway, where they lost their 3 Stars and let themselves down was to pure greed. Upon ordering an Appletiser Drink for my Son, two Pastries and one Pot of Tea for myself I asked the waitress politely for 2 teabags in my Teapot rather than one, I'm a massive tea drinker and I like a good strong brew as do most Brits and most Cafés to be honest use rather 'wishy washy' teabags even supposed elegant Cafés.. she noted this down on her order pad, but, 5 minutes later the waitress returned and said to have a second teabag I would be charged the price for '2 Pots of Tea' ... I confirmed a pot of tea was £3.50 and therefore I would expect a bill for £7 for just for my tea alone, she confirmed this as correct. I couldn't help but laugh and said it was ridiculous, not blaming the waitress as she is only the messenger from whomever had refused an extra teabag, I politely refused to pay for a second teabag at £3.50 and said I'd suffice with just the one... Let's be honest here...£3.50 for a teabag is greedy and shocking... I politely mentioned to the embarrassed waitress that I would note this on a TripAdvisor review, 5 minutes later our drinks and pastries came out and she said I now have an extra teabag at no extra cost for which I thanked her. It left me shocked, had I not mentioned I was going to write a review I would have only been given the one teabag. My guess was right, the two teabags made a delightful tea to my liking, the tea was a lovely flavour and not a cheap teabag but not the most expensive either. One teabag would have been on the weaker side. The biggest joke was the teapot .. It was miniature!! I only just got one full cup... so imagine if I'd have had paid £7 for the tiniest Teapot ever and to have gotten just one cup from it... Yet I had a jug of milk with enough milk to make 2-3 cups of tea had the teapot been larger. So this Café wastes milk but charge extortionate amounts for a mere teabag. They even stuck a £2 service charge on my bill which I didn't pay as we were only in the Café 20-25 minutes seriously £2 on top of an already £13.50 bill which I barely got a cup of tea from and an Appletiser with two pastries!!! I find service charges daylight robbery the best of times so words fail me today that a Café can charge this. I don't mind tipping hard working staff but to try and charge for a 20 minute sit down at £2 plus the bill, plus £3.50 for a teabag had I agreed originally to pay for it, plus tips, It would have brought it to £19 without the tips... no no no.. won't return and think carefully if you do try this jumped up Café if you need an extra teabag bring your own you will need it!!!!!

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TheRealMermaid . 2016-08-09

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Four of us called in here for coffee and cake. Coffee very good and hot.Two of the danish pastries were stale. They were hard and tough. Called over the waitress who insisted they were freshly baked each day. I don't dispute that but these were obviously left over from the day before. We know a stale cake when we taste one! She kept insisting they were fresh and refused to taste them. Eventually the manageress came over and replaced them, at no cost.We got there eventually but it was a struggle.

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HighAird . 2016-08-09

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So enjoyed my seafood salad lunch here that I thought it was worth another mention, not bad value for London as well. Very conveniently situated for visiting the Royal Academy.

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Stephen S . 2016-08-07

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Met here with a colleague today, breakfast fairly priced for where we are, good coffee but the place is totally useless as a business meeting venue as it doesn't have wifi.

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LondonNifty . 2016-07-26

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Although we are vegetarians, we had a beautiful meal at the Cafe de Pierre, they made a special salad for us with seasonal vegetables and cheeses. Yammie indeed. Nice atmosphere, some interesting talks we had over the years we visited, always someone there we know from somewhere and like us, in the midst of life and all that is important. Cafe de Pierres staff go out of their ways to make your visit very comfortable and happy. We shall be back:)

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BrigittevonBulow . 2016-07-13

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We stopped at Cafe de Pierre for a pot of tea one afternoon, before returning to our hotel. The Cafe is quite average and the service was only just OK. We ordered a pot of tea for two and two diet Cokes. They brought everything to our table quite quickly, but they forgot to put tea bags in the pot. When we pointed this out, the waitress looked like she didn't believe us and it was only when she brought the teabags back that she apologised. We put the tea bags in and made our own tea, which was a good cup and refreshing. I wouldn't bother going to the Cafe again, though.

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chrissylenny . 2016-06-29

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I went for the first time to Cafe de Pierre 12th of June for an afternoon tea for ca friend . We had Mille Feuille and Strawberry Gateaux and be honest they were amazing but what impressed me has bern the Tea Henger Lemon Grass was so good I never had a tasty tea like that one before. Anyway we have been serve by Iulian really professional and nice person . I back to Cafe Pierre 18 th of June to buy a cake to go to my friend 's house for dinner . I don't remember the name Silvan? ?? Anyway is a short girl from Naples and she suggest me this cake (see pic ) Vanilla and chocolate Mousse . My friends are still talking about this cake has been a big success ! Thank you very much indeed

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Susanna F . 2016-06-20

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From the outside at night, the decor of this restaurant looks very inviting and the menu reasonably priced for the area. My partner and I ordered the lamb shank and chicken pasta (Pasta de Pierre). We were at the time of ordering, one of 3 tables but since the others had finished their meals, we were ultimately the only table. We ordered some table bread, which little did we know would be the nicest thing we'd eat. Curiously, the mains turned up less than 10 minutes later, before we'd even finished the bread. I thought this odd, nor sure how you can cook a lamb shank in such a small amount of time! Sure enough, the mash was blatantly microwaved/reheated along with the rest of the meal. My pasta also was hotter in places than others. We asked the waiter, 'is this mash fresh?', and with credit to his honestly he replied 'no'. Then we ordered desserts, when we were the only table in there. The kitchen bell rings...the waiters do nothing. The bell rings again, then eventually we get our desserts (we almost just went up to get them ourselves).The desserts were fine, though when we were finished the waiter was more interested in clearing all the other tables of salt & pepper pots. Even when we asked for the bill, it took 5 minutes to arrive. When we got it, the waiter dropped it off and said 'no charge for bread' and walked off. We got him back and stated we were not paying the 12.5% discretionary charge, as we were already paying £42. He stated that unfortunately since they are a chain, people can complain but nothing will get done about it.............. ....So if that's what you want from a restaurant, go ahead!

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Ben N . 2016-05-23

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I visited for a mid-morning business development meeting. We had coffee and pastry and enjoyed conversation for 45 minutes or so. Was bustling and had an energetic ambiance. This is a stylish cafe just off Green Park on Piccadilly. I recommend it. I can't comment on having a meal here but it certainly is a pleasant place in which to meet for coffee.

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Abbotsbury92 . 2016-05-22

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Great place for breakfast and coffee! This cafe is opposite The Ritz Hotel on Piccadilly and very close to Green Park Tube.Very good food. (I had a coffee £3.30 and fresh fruit salad £4.50 for breakfast - which was delicious) Pleasant restaurant.Excellent service.

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HollyWoody27 . 2016-04-27

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We decided to have a "light" lunch before going to an exhibition at the Royal Academy. I was quite pleasantly surprised at the prices on the menu and chose a crab meat tartine. My companions all chose different dishes but we were all delighted when our food arrived at the garnishes and how large the portions were. Delicious food, excellent service especially as it was at the height of lunchtime. I was sorely tempted by the wonderful array of the patisserie but unfortunately did not have room! Would recommend!

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Suzanne T . 2016-04-21

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Came once for a breakfast special £6.95Scrambled eggs & smoked salmon on toast. It came with a little salad garnish. The scrambled eggs were lovely & enough salmon to make a filling breakfast.I came again for the same dish & this time it came with half a plate of salad, no toast & one slither of salmon. With the lack of attention to detail & consistency it turns out this breakfast is really not that special. Won't be coming again despite the nice food.

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Daviddyer . 2016-04-08

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We have had a light bite here before but this time only had lunch there because the nearby restaurants were full Service was efficient and friendly but the food could do with an upgrade

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Kenshare . 2016-04-07

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Decided to try somewhere a little less formal for breakfast after a heavy previous day of birthday celebrations at a nearby hotel. We entered the restaurant and was met by a friendly smiling waitress who sat us in the widow, and brought us the menus. My wife chose the omelette with gruyere and tomatoes, and I went for scrambled eggs with smoked salmon, and a croissant to follow. With 2 cups of coffee and a service charge of 12.5% the cost of the bill was £34.32. The service was efficient, and friendly. As the restaurant got more full there was a nice ambience and atmosphere. The restaurant is fresh looking, and the food very good. We would not hesitate to go back, and didnt think it was expensive.

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Brian G . 2016-04-06

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We popped in for drinks early Sunday evening. The place was not busy and although we were shown to our table quickly we waited a while to place our order which was only for drinks. The order took ages to arrive and we had to wait longer to get all the glasses. Was the dishwasher really so behind? When we asked for the bill that was quick to come. The prosecco was clumsily opened and there were drips from the bottle when being poured. Rather disappointing but then I guess this isn't a place you would choose just for drinks. We did only because of the proximity to Green Park tube and several of us had trains to catch so we wanted somewhere there and then.

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Wendy119186363 . 2016-04-05

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Went for a quick late meal, had the carbonara, was nice but a bit too eggy. My friend had a coffee came without any sugar so had to wait to get someone's attention to bring it, coffee was cold by the time it came. Decent place if your looking for a late meal as they close 11. However, service could be a lot better. Not sure if the waitress understood English well or if she had an attitude , had to repeat myself several times till she got it. Finished our meal and asked if we could get another drink and was just told bluntly "we're closed" and walked off only to get the bill slammed on the table. Better customer service needed.

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Natalie A . 2016-03-27

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This cafe has a great window display and the interior is quite pleasant. Service was reasonably efficient. We dropped in on a whim for coffee and cakes. Coffee was watery and overpriced. Cakes similarly overprices - much more expensive to eat in than the prices in window. In our view, this place is more show than go. We would not go back.

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OzWandererMelbourne . 2016-03-26

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