Butterflies Bar & Kitchen in Torfaen

A lovely Family night out to extend the Christmas season! The food was superb. I had Rarebit Mushrooms to start, a featherbed steak with garlic mash and seasonal veg, and salted caramel profiteroles to finish. Each course was fantastic : Delicious, well presented and enough to satisfy. Everyone in our small party thoroughly enjoyed their various meals. Waiting staff and bar staff were very professional, yet friendly, and the restaurants has an inviting ambience. The only tiny complaint would be the music was rather too loud for relaxed conversation across the table. Two of our party wear hearing aids, and the music meant they missed much of the conversation. Will definitely visit again though, the food was excellent.

Went there for my birthday, I had the 3 meats which was stunning bit on the smaller side but already had a starter so was plenty, my gf had the sirloin which she said was perfect and had a huge amount of chips with jt and my parents had the lamb and pork which I had a taste of and was stunning, 100% coming back

Food was fantastic. Staff very friendly and nothing too much trouble for them. Tried the steak experience for two (£90) and was not disappointed. Friends had the festive experience for two (£69) which also looked amazing. Both meals were very reasonable. We will be returning as this place is just amazing . Hoping that they are dog friendly for our return visit. Thank you.

Food was excellent unfortunately there's not a lot of parking

Never been before. The quality of the food was next level and staff were lovely too. Definitely coming back.

Fantastic family meal . Second time here. The staff are welcoming and friendly nothing is to. Much trouble. The food was beautiful in taste and presentation . Everything we ordered was cooked to perfection. Definitely be back again. Best steak for a long while.

Booked a huge party of 19 in last night and every single person loved it 🥰 Food is amazing, the restaurant itself is stunning and all the staff are just lovely and nothing was too much trouble at all. From vegetarian food to steaks it was one of the best meals I’ve ever had and many of the party said the same. Absolutely worth the visit ❤️

Second visit and yet again everything was perfect. It was even more special this time with gorgeous decorations and a lovely festive atmosphere! The food was delicious and as usual the staff were amazing. Butterflies is without a doubt probably the best place to eat in South Wales.

I initially reviewed this place on Trip Advisor (titled Arrogance). The reply received there from the owner and head chef only serves to confirm the arrogance of this man. You mention inconsistencies in my review which are blatant lies so I’d like to take the opportunity here to correct this. At no point did myself or my friends have a bad attitude towards your waiting staff. In fact I omitted to put in my original review how lovely our waitress was and how bad I felt for her having to repeatedly apologise for the lack of support she was getting from the kitchen in rectifying what we thought was a minor issue with one meal. We were 30 minutes late and did call ahead as you say. This was due to storm Darragh causing nationwide havoc and road issues all over Torfaen. You may have read about it and was obviously out of our control. So to the main issue….whether the steak was perfectly cooked in YOUR opinion is quite frankly irrelevant. Your PAYING customer did not think so and simply requested for it to be cooked more. A reasonable ask by anyone’s standards. For this to be refused is bizarre and the solution offered strange. We were told to cut the steak into bite sized pieces and to place on a hot plate until it was as wanted. While this ridiculous process was attempted the sauce and sides were becoming cold and congealed on the plate rendering the meal unappetising and uneaten. When the waitress returned for the plates, the uneaten meal was noted quickly followed by the question “any room for desserts?” to which I jovially responded “maybe a complimentary dessert for my friend to compensate for her not being able to eat her main”. I most definitely did not demand free desserts (plural) and did not expect my tongue in cheek request to be honoured as it was too much trouble to cook one steak for a little longer. Im not in the habit of leaving reviews often (as you’ve noticed) but was so taken aback by this experience I felt compelled to. As for knocking small businesses; I enjoy supporting small businesses but I have never known a small business owner to hold their customers in such low regard until you. A Merry Christmas to you too

I recently attended this restaurant for a second time having previously attended and finding it very good. Unfortunately on this occasion the experience was not so great. If like me you find the experience lacking and decide to write a review, be prepared to have the owner responding to say he’s watched the cctv footage of your meal and it’s actually your fault you had a bad experience - I’ve attached screenshots of my initial review and the owners response. I also find it disturbing that in his response he stated he listened back to the conversation that was had when we queried something with a member of staff, meaning the cctv is recording with audio - which I’m pretty sure is illegal. So any conversation you have during your meal can be reviewed by the owner. Talk about invasion of privacy. The owner clearly has no concept of customer service and is incapable of accepting any form of criticism. Would never go back on principle. EDIT: The owner has responded saying CCTV has no audio so I have taken a screen shot from another reply he made to a different review stating that he has reviewed cctv and can hear what has been said. Photo of this is also attached!

Subject: Declining Standards and Arrogant Management at Butterflies, Blaenavon We dined at Butterflies in Blaenavon on 08/12/2024 after securing a last-minute cancellation from their six-month waiting list. Having previously experienced excellent service when the restaurant first opened, we were shocked by how much standards have declined as the restaurant’s popularity has grown. While the food was good, the overall experience was ruined by poor service, uncomfortable seating, and a dismissive attitude from the management. Initial Impressions: We arrived 10 minutes early for our two-hour reservation and were promptly seated at a four-seater table. However, the seating arrangement was awkward, with chairs too high for the table, making it impossible to sit comfortably without trapping our legs. To make matters worse, the area was cold and drafty—so much so that many diners nearby kept their outdoor coats on throughout the meal. Service Issues: Initially, service was adequate. Drinks were served promptly, and our starters arrived quickly. However, things quickly went downhill: There was an unnecessary 20-minute wait for our main courses, despite the restaurant not appearing overly busy. After completing our main courses the most frustrating part came when we waited another 20 minutes, expecting someone to offer us the dessert menu. When a server finally arrived, we ordered a fudge cake to share. Five minutes later, she returned to apologize and asked if we could move to another table because a larger booking needed ours. At this point, we had only used 1 hour 30 minutes of our two-hour slot. Not wanting to move mid-meal, we asked to have our dessert to go instead. Arrogant and Defensive Management: When we went to the bar to pay, a staff member asked if we’d already received the bill. I explained that we had come to settle it. My partner remarked that we hoped there wouldn’t be a service charge due to the poor experience, and the staff member confirmed there wasn’t. However, when we expressed our dissatisfaction about being asked to leave early, he falsely claimed we had been there over two hours. When we corrected him and pointed out that our confirmation clearly stated a two-hour time slot, he doubled down, claiming that the limit was actually 90 minutes. To make matters worse, he then tried to claim that our time slot had started 30 minutes earlier than it did—an outright lie designed to support his argument. It felt as though he was clutching at anything to justify the poor service, even if his claims were completely false. We even offered to provide proof of our booking confirmation, but instead of acknowledging this, he rudely remarked that he would “find out after you leave.” This dismissive attitude, combined with his defensive and accusatory tone, clearly showed that management no longer values customers. It seems that the more popular the restaurant has become, the less they care about providing a high-quality dining experience. A Pattern of Deflection: After reading other negative reviews of Butterflies, it’s apparent that the management has a pattern of never accepting fault or responsibility. They frequently blame customers for any complaints and often claim to have CCTV and audio recordings to discredit them. We fully expect a similar response to this review, but that doesn’t change the fact that the service we received was unacceptable. Final Thoughts: While the food was good, it didn’t compensate for the poor service, uncomfortable seating, and the unprofessional and arrogant behavior of the management. For a restaurant with a six-month waiting list, this level of service is simply unacceptable. We have since canceled a reservation we had for March next year, as we have no interest in returning to a restaurant that treats its customers with such disregard. It’s clear that Butterflies has allowed its popularity to erode the quality of its service. I hope management takes this feedback seriously, though based on their history, we’re not optimistic.

Subject: Declining Standards and Arrogant Management at Butterflies, Blaenavon We dined at Butterflies in Blaenavon on 08/12/2024 after securing a last-minute cancellation from their six-month waiting list. Having previously experienced excellent service when the restaurant first opened, we were shocked by how much standards have declined as the restaurant’s popularity has grown. While the food was good, the overall experience was ruined by poor service, uncomfortable seating, and a dismissive attitude from the management. Initial Impressions: We arrived 10 minutes early for our two-hour reservation and were promptly seated at a four-seater table. However, the seating arrangement was awkward, with chairs too high for the table, making it impossible to sit comfortably without trapping our legs. To make matters worse, the area was cold and drafty—so much so that many diners nearby kept their outdoor coats on throughout the meal. Service Issues: Initially, service was adequate. Drinks were served promptly, and our starters arrived quickly. However, things quickly went downhill: There was an unnecessary 20-minute wait for our main courses, despite the restaurant not appearing overly busy. We had to request additional drinks instead of being offered them proactively, which felt inattentive. After finishing our main courses, a waiter asked if we wanted to take leftovers home for our dogs. We agreed, but he couldn’t carry all the dishes and left the leftovers on the table. Moments later, another server asked the same question, highlighting poor communication. Eventually, the first server returned with a plastic bag for the leftovers, but the process felt disorganized. The most frustrating part came when we waited another 20 minutes, expecting someone to offer us the dessert menu. When a server finally arrived, we ordered a fudge cake to share. Five minutes later, she returned to apologize and asked if we could move to another table because a larger booking needed ours. At this point, we had only used 1 hour 30 minutes of our two-hour slot. Not wanting to move mid-meal, we asked to have our dessert to go instead. Arrogant and Defensive Management: When we went to the bar to pay, a staff member asked if we’d already received the bill. I explained that we had come to settle it. My partner remarked that we hoped there wouldn’t be a service charge due to the poor experience, and the staff member confirmed there wasn’t. However, when we expressed our dissatisfaction about being asked to leave early, he falsely claimed we had been there over two hours. When we corrected him and pointed out that our confirmation clearly stated a two-hour time slot, he doubled down, claiming that the limit was actually 90 minutes. To make matters worse, he then tried to claim that our time slot had started 30 minutes earlier than it did—an outright lie designed to support his argument. It felt as though he was clutching at anything to justify the poor service, even if his claims were completely false. We even offered to provide proof of our booking confirmation, but instead of acknowledging this, he rudely remarked that he would “find out after you leave.” This dismissive attitude, combined with his defensive and accusatory tone, clearly showed that management no longer values customers. It seems that the more popular the restaurant has become, the less they care about providing a high-quality dining experience. A Pattern of Deflection: After reading other negative reviews of Butterflies, it’s apparent that the management has a pattern of never accepting fault or responsibility. They frequently blame customers for any complaints and often claim to have CCTV and audio recordings to discredit them. We fully expect a similar response to this review, but that doesn’t change the fact that the service we received was unacceptable. Final Thoughts: While the food was good, it didn’t compensate for the poor service, uncomfortable seating, and the unprofessional and arrogant behavior of the management. For a restaurant with a six-month waiting list, this level of service is simply unacceptable. We have since canceled a reservation we had for March next year, as we have no interest in returning to a restaurant that treats its customers with such disregard. It’s clear that Butterflies has allowed its popularity to erode the quality of its service. I hope management takes this feedback seriously, though based on their history, we’re not optimistic. Sincerely, Daniel Prosser

WOW - My husband and I visited Butterflies for the first time last night. We indulged in the Festive Platter for 2. Butterflies felt very warm and inviting and especially loved their Christmas decor. All the staff were really attentive, the wine was lovely and we didn’t have to wait very long for our food. I was lost for words when our festive platter arrived at our table It was cooked to perfection - amazing steak and the marmalade glazed pork belly was so tasty. I also fell in love with their signature beef dripping gravy. The platter also had a turkey slider which was huge, festive dirty fries, a whole baked camembert dipping fondue, sesame glazed pigs in blankets, panko breaded mushrooms and some festive slaw. All the food was divine and the platter was so big i ended up bringing some of it home. Thank you all at Butterflies. We had a lovely much needed date night and throughly enjoyed every part of it. We will be back for sure. xx

Having been to Butterflies previously, I was very pleased with their food & service, however my opinion has changed. We won a £50 voucher to use at Butterflies. Unfortunately, having an extremely tough year losing close family members meant that we did not feel like going out and having a meal. The voucher expires mid December, we have tried booking a table with them since November but they’ve been constantly fully booked. We contacted them and explained the situation, also explaining the circumstances around why we couldn’t go sooner, however they had no empathy or understanding for the situation whatsoever and told us there’s nothing they could do. They wouldn’t extend the voucher at all so we could book for January, and they wouldn’t allow us to have food to takeaway etc… we asked if they could inform us of any cancellations they have between now and the expiry date on the voucher but also refused to do this. Extremely disappointed! Wont be bothering to book with them again.

Well dunno where to start! Staff absolutely amazing , food was out of this world so massive thank you to the chefs The building itself super duper clean , nice well decorated and well organised. Nicest food I’ve had locally in ages! Thank you everyone

Not one negative, this place is fantastic. Top quality food and plenty of it. The staff are very friendly and attentive. I would highly recommend this lovely place to eat.

Girlfriends birthday today so we came here for the first time, service was excellent, eating area was very clean & food was fantastic, will definitely be back, well done to all the staff.

Absolutely stunning.. best cooked meat about ... juicy pink...mmmm

Myself and family attended last night for my 30th and I cannot thank the staff enough for all the attentiveness they gave to not only myself and family but to my two children. Myself & my husband shared the steak platter and it was beyond perfection. The cockles pickie bits were to dieeeee for🤌🏼 myself and my son could of eaten a bucket of them. As we said to the staff last night.. we've had food at the shard (London) and that food stuck with us.. but this meal last night out done the shard! My mother's pork was flawless, fathers steak cooked to perfection. Our sides, kids meals just all beyond. With two fussy kids.. they ate every crumb. My sons first words this morning (6 years old) "mam, that was the best meal last night I've EVER had". Massive thank you for the singing with my cake.. the girls that work their are so lovely & go above and beyond! I can't say thank you to you all enough. we will be back 💜

Waited 6 was for this meal and was well worth it. A bit expensive though but you have to try it once

This was an excellent experience all round. I was full of anticipation having waited 4 months for a table. It did not disappoint, food lived up to the hype, atmosphere and service A1. Looking forward to next visit.

Had the two persons steak sharing platter, tremendous meal, well cooked. It was more than enough food for two people. The staff were attentive even though the restaurant was busy. Even though we live in cardiff we will certainly be returning in the future.

Can't fault the food or service, staff were very intentive and couldn't ask for anymore. Lovely atmosphere, very good value considering the taste and amount of food. Will definitely be back. Will just note that unable to leave tip via card, so will bring some spare cash next time. Food ordered included both the beef and chicken burgers, dirty fries and dirty oni9n rings. Mac and cheese balls for starters. Delicious.

Excellent food, service exceptional and a warm and cosy atmosphere. Can't recommend this place enough, will definitely be going back asap.

Great food & service, only let down by the immediate location and parking. I would guess that most of the clientele drive here , I feel this could do better relocating out of that town.

Another birthday meal at butterflies tonight! Never fails to satisfy us! The food is always spot on! The service is always on point! We had Shannon tonight as our waiter! So welcoming and amazing with my children! Could recommend highly enough ❤️ we shall be back 10/10!

The food and staff are outstanding steaks top class and cooked to perfection the best I have ever had. Very popular and need to book well in advance

Lovely place but disappointed This time ordered fish and was full of bones and not very edible If it did say bones fair enough but I don't remember reading that It was alot though and put me off eating it. My partner has lamb and said it was lovely but a shame about mine

Just wow! Booked months in advance and you can see why! this is the most beautiful place, we came for our 19th anniversary and it was just incredible, we had a 3 course each and every mouthful was amazing, the staff were very lovely and looked after us well, the atmosphere was just lovely i have booked already fro May 2025 for my Mammas 60th Thank you so much

Awesome atmosphere, and lovely staff, not overly expensive for the quality and quantity of the meals and the black forest slice was amazing for desert. You can even get a food container to take home what you can't finish. We had the Sunday lunch, Lamb and Beef both very tender, next time I go I'm going for the lamb as it was so tender (cooked perfectly). 2 three course and a 2 course for my little girl with a couple of glasses of wine and a bottle of beer was around £97 which by today's prices is pretty reasonable for the quality of food you get in return. The only thing I didn't like was the carrots 👍

Food was amazingly good best meal I'm had presented to me Cooked to absolute perfection Service was second to none Only 2 not even complaints really Firstly it's very hard to get a table and the other thing you can't tip on card so next time I will take cash

Great service very helpful good menu catered for wheelchair friendly staff

I have eaten here several times and thoroughly enjoyed it every time. The Sunday lunches are mind-blowing whichis whythey are book solid monthsinadvance, the steak experience is exceptional , and the butcher's board defies description. The photos attached is of the leftovers of the butchers board ,I don't think that the surf and turf experience is worth the money, but I don't get what it is about lobster that justifies the price I've never enjoyed it enough to feel it's worth it wherever I've tried it, I recommend this place 100% no hesitation no second thought's. Make sure you're hungry if you book the portions are enormous.

Fantastic food and service, couldn't ask for more 👌

We really enjoyed ourselves. Will and have recommended. And return.

Came here for the first time 12 months ago to celebrate 4 October Birthdays and returned again last night. It did not disappoint with the same high quality service from the staff, delicious food and great atmosphere … 10/10 all round !!! ⭐️⭐️⭐️⭐️⭐️

Went for an evening meal. The menu was amazing so many great meals to choose from. The food was delicious. The setting is very pretty and the staff provided a great service

My 1st evening out in 11 months since having my baby to celebrate my husband’s birthday & oh my goodness! Starters we had the cod tacos & chicken thighs Mains we had the pork belly & beef burger Deserts we had the mixed berry pavlova & cookie dough Sides we had the ciabatta with red onion & cheese The food was next level, every bite was so flavoursome & cooked to perfection. The service was impeccable, we didn’t have to ask for anything! What a beautiful setting too, very homely & the autumnal decorations gave the place a real cosy feel. I even treated myself to a Mediterranean Orange Gin recommended by our lovely server. Thank you very much for such a lovely first evening out for us to enjoy our celebrations. Next time we are booking up for your delicious looking Sunday lunches to try.

Went there tonight for a families 40th birthday food was outstanding. Service excellent. Staff amazing thank you for an amazing evening.

A fabulous atmosphere that made the food taste even better! Very tasty menu with seriously generous portions! Great choice for children too. Would highly recommend this place!

What a lovely place, heard many people talk about this place and it didn’t disappoint. Food was very good and lovely atmosphere. They ran out of fillet steak which we were gutted about just shows how popular this place is. Always good to find nice welcoming restaurants 👍

Recommended by my kids having visited previously, my wife booked us a table for my birthday. Venue and greeting were warm, welcoming, and friendly being seated immediately and made comfortable with drinks and the menu. For starters, we had the French onion soup and the steamed hoisin vegetable dumplings both delious and recommended. For the main, we ordered the sharing butchers block. OMG, I have never had or seen so many perfectly prepared, huge cuts of quality meats. Luckily, we ordered this with a fresh sharing salad rather than the standard fries but still had no chance of finishing it all 2 hrs later. With a good selection of drinks and wines available, we ordered a nice Malbec and a very tasty stout. My wife, like my kids, always has room for desert, and another favourite seen on most tables was the fresh raspberry Eton mess Sundae, which was tried and again did not disappoint. A thoughouly enjoyable evening with fabulous food and exemplary service I can't rate or recommend highly enough.

Booked here on open table for my sons birthday. 5 of us had starters and mains. Very good quality food and portions. Parking was a little awkward as there a no dedicated parking. Very good selection on the menu one of the best grill options in the area. Highly recommend.

Great food, great service and good value for money. You don't feel rushed.

The service was a 10/10 && the food was impeccable, I would eat there everyday if I could! HIGHLY RECOMMEND!!

A end of terrace bar and restaurant in the heart of historic Blaenavon. If you havent been check out the museum and Big Pit. Anyway Parking can be a problem, narrow terrace with limited space. Park on the main road (Hill Street)Entrance is on the side of hill street. Nice family vibe, friendly, attentive and efficient staff, soon as my glass was emptied was offered a re fill, politely. Food was excellent. Medium rump, medium sirloin and steak and stout pie. Large steaks and plenty of chips. Only criticism was some pieces in the pie were a little tough and chewy. Sauces were full of flavour. Overall definitely worth going back there and would recommend. You will need to make a reservation in advance.

In reply to previous review and your response, this is not how it happened at all. Several members of the party were witness to what was actually said, as well as witnessing the rude remarks made by serving staff at the table who said that our custom isn’t required after tonight as you’re fully booked until January. Did your CCTV also pick that up??? As previously said the food was really good but if you want good customer service AVOID THIS PLACE!!!!

Always enjoy my visits to Butterflies. The food is always excellent and the staff are very friendly. They always have time to stop and chat.

Fantastic food and service and although it may seem expensive you are getting really good food

I have given 5* before for meals during the week before, but after a long wait for the Sunday roast I was disappointed. If I could book another roast in a couple of weeks or month or two I wouldn't mind and give it another go, however as the waiting list is so long (which is a good thing) I probably won't get another chance to try again. Potatoes were seasoned lovely and tasted really good but we're very under cooked. There was a group of 7 with myself. Half of us had cooked potatoes and the other half had under cooked, so we know it was just the batch that we had. As I cannot eat red meat I had chicken with the veggie gravy. Although the chicken was lovely, the gravy was a sweet cranberry gravy which I was not informed of or expecting. As a table we were not asked how our food was or if there were any issues until after our desserts. The waitresses are nice but as they're busy you do not want to stop them when they're carrying food or dirty plates or drinks, also waiting for food to be changed while the rest of the table is eating isn't the nicest feeling. Was hoping to go home full and with a doggy bag as we usually do, but ended up having two desserts and then cooking when we got home 😂 After a long wait and a lot of hype around the roast, I was very dissatisfied and disappointed. I feel the response has been to cover your back more than to apologise. Staff didn't ask us if our food was ok when the napkins were dropped over, he asked. If there was anything else we needed. If it was we didn't hear it because none of our table answered. And we all mentioned it at the end to the lady that no one asked us. We would have told you, but also as I said 3 of us didn't want to wait for more potatoes when the others were eating when you were so busy. Which as I said is a good thing when you like your food. Because the veggie gravy was sweet it would have been nice to have been informed to be given the option as sweet on a cook dinner if quite unusual for me. And I am sorry we were late, but we travelled from Newport and my grandad parents were driving for the first time and found it hard to park, even though my partner her mum and my son were all on time as I was helping my grandparents park. If customers being 10 minutes late is a problem please let us know when we walk in. Not telling us it's not a problem and sitting us down and then mentioning it on here when we have issues. I feel because of the reputation of the pub, some staff assume everything is ok and fine when sometimes things aren't. It's always good to check. I do hope I will try the Sunday roast again, but I am not willing to wait another 3/4 months for something I can get plenty of between Newport and bleanavon. After this response I probably won't be, my family will they enjoyed it. But I won't be Thanks

1st time visiting tonight certainly won’t be our last . Food was fabulous but I’d like to say a massive well done to the front of house staff who made us feel so welcome very polite but equally very professional nothing was to much trouble. Personally i couldn’t fault anything! Highly recommend

My hubby has booked this Rest since April 2024 for my birthday which is actually tomorrow (Aug 26th) but we had lunch instead on Sund, August 25th. Came here with my hubby, Dad-in-law and a good friend. We ordered Sunday Roast of Pork, Chicken, Lamb & Beef👌🏽. The food was excellent and quite a big portion which I couldn’t finish. Desserts (Warm chocolate fudge cake, Panna cotta, Raspberry cheesecake & Biscotti Sundae + café laté, cappuccino(s) & tea were also great and desserts were nicely presented. Bravo to the Chef👍🏽. Waiters and waitresses are excellent & friendly👌🏽. But one thing that was quite disappointing was that there is no parking space. We usually go to restaurants which provide parking spaces. It’ll be more convenient if there’s parking spaces. A lot more people will eat at Butterflies if there’s parking spaces. Moving from S’pore to Wales is quite a big change but we do like Wales especially restaurant like Butterflies. Will definitely come back, God bless, Lana Evans-Likumahwa xx

Finally managed to book a table and we were not disappointed. Food was fantastic, portions are very generous and everything was delicious. Plenty of friendly staff. We'll definitely return! The butchers block for two was huge and had to admit defeat. Can also recommend the salmon, belly pork, prawns and mac n cheese.

Wow what an amazing spot. Drove an hour and a half to this spot which I found on social media. The food was amazing, had the muscles to start, which were delicious. Then we had the Salmon and T-Bone steak as main. Both were beautifully cooked. The service was very attentive and quick, a special note to Lauren our server who was so lovely to us with great recommendations. An overall incredible experience and would definitely recommend. Must try the blue cheese and beef drip sauce!!

I cannot fault this restaurant. The staff were very accompanying for us and our dog (even though I think dogs were meant only in the bar area) The food was stunning. The Dry Aged steak was cooked to perfection and seasoned perfectly. I would advise anyone to eat here.

Our first visit here and we really enjoyed it. Very cosy atmosphere in a small, quaint room. The food was delicious and the portions were big. An expensive evening but for a special occasion I would say it was worth it. Will visit again.

I went over a few years ago with my sister and was worried that it wouldn’t be as good as I bring my husband for our wedding anniversary, but heck I was wrong! The food was absolutely delicious, highly recommend the Welsh rarebit mushroom starter and the lamb main. The staff were professional and so lovely. My heart and tummy, which in fairness are very much connected, are very happy. We will definitely be back next time we are in Wales. Thank you wonderful team!

Lovely place, staff were fantastic. great service. We both had steak got to say better than what I have had at Millet and Carters previously. Desert was cheesecake, went down a treat with the birthday girl. Definitely coming back again.

six stars in everything. At least. Everything is just right here. The quality of these steaks here is unique. But the ambience and especially the service? Great.

Food was fabulous we all enjoyed.

Found this place on Social Media just by chance and decided to visit as we live local. Booked for a Thursday evening meal, delicious food - really great portions. We ordered chicken, lamb, pulled Porto mac and cheese and focaccia bread - all outstanding. Excellent service with attentive staff and great surroundings.

Such a fantastic place! Passed by and decided to go in, we sat in the garden and had been told there would be a wait for food but it wasn't much of a wait at all. We ordered from the tapas menu and it was all surprisingly amazing! Very generous portions, great prices, highly recommend! Staff all very friendly and lovely as well.

Lovely place, ordered the surf and turf, steak was absolutely amazing but the lobster was very dry and rubbery, I won't be ordering the surf and turf again but the steak is always fantastic.

Music in the background too loud, hard to have a conversation. Excellent food

Fabulous meal for 11 of us here. Food service atmosphere first class. We will return Thankyou

Food fabulous don't go unless your hungry very generous portions 😂

From start to finish the experience was very underwhelming. As soon as we sat down we were asked what drinks we wanted with no drinks menu. (If the drinks change on a daily basis the servers should advise what is on tap, etc.) I asked what cocktails they had but was told they didn't have a cocktail menu, then suddenly a cocktail menu appeared from a different server. I could not enjoy my meal or the company I dined with because the servers were asking if we were done with our food. I was also asked to pass them the cutlery that was used/unused to be cleared from the table. They were very unprofessional and I will not be returning.

Absolutely amazing. Just book, you will love it.

Amazing food! Portions were very generous and needed a doggy bag to take some home. The staff were happy to provide this. Great service, from all servers we spoke with and couldn't do enough to help. Beautiful atmosphere. Will definitely be returning!

Amazing evening for my husband’s birthday. Just wish we had left room for dessert! We will definitely be back soon.

A jewel in the valleys!!! Outstanding home cooked Sunday lunch. Staff were absolutely wonderful. We had roast beef and roast lamb, Yorkshire puddings was massive, seasonal vegetables were cooked to perfection. We also had a side of dirty roast potatoes, which was roast potatoes covered with pulled beef...yummy!! For dessert I had raspberry and lemonciell tirimasu which again was absolutely gorgeous, apple and caramel cobbler was amazing. Two course meal for £22pp. Pub is a little tricky to find but definitely worth the adventure. On street parking.

First time visiting as a family, everything was fantastic, the setting, the food, the team, Layla in particular was great so helpful and informative and amazing with our little boy, can’t wait to visit again.

Highly recommend a visit.amazing food,lovely atmosphere can't wait to visit again.

Lovely place haven't been in sometime as its fully booked at weekends for months in advance and you can see why. Beautiful restaurant set up in Blaenavon has some limited parking dependant on the time you are visiting. We had the beer battered haddock which was huge and the streak sharing experiences which was nice, they won't cook over medium which I get so they offer a hot rock to cook more to your liking which was a fun idea. Had croquettes to start which were great and salt and pepper chicken Bao bun which was tasty but only issue is was barely warm which was a little disappointing and always seemed to have a different server but put that down to being so busy and not a major issue other that that it's great and would definitely recommend and return.

Incredible food, wonderful atmosphere and the service from the staff was outstanding. First time visit and it won't be the last. Soup of the day was delicious, with a seeded bread - stunning. Then onto the Taste of Welsh Beef and it was pure heaven! Every element just complimented each other and usually I'm not a fan of triple cooked chips but these have definitely changed my mind. 100% recommend Butterflies Bar & Kitchen.

When we sat down we were asked straight away what we wanted to drink, I asked for a drinks menu and the waitress said “we don’t have one” but they did as they had a cocktail and wine list available. After we had finished our mains the waitress said “pass the pots over so the guys in the kitchen can clean up” just rude. What made it even worse was her calling us “lovelies”. Steak quality was good, Mac and cheese lacked as it was dry, sauce was bland and the bao buns needed to be steamed more (it was strange it only came with one bun and it wasn’t served filled with the filling inside). Staff need more training, seems like they have no manager to train standards, care and hospitality. If we received nice service it would have been a different score but the whole experience left me with a bitter taste. Very pricey for what it is.

First time we have visited but it won't be our last, fabulous steak and great service. Highly recommended.

Amazing food and service. This was our first visit but will not be our last. You will need to book well in advance as it's so popular. We already have. Gorgeous 😍

Excellent, can’t wait to return.

Very, very good steak beautifully cooked - Butterflies compares very favourably to London landmarks like Hawksmoor, for my money. We had the steak sharing experience for 2, and have just eaten the half of the steak that we took home with us. It’s a very generous option. Staff were friendly, and attentive to just the right degree. You have to book well in advance, which tells you everything.

We were made to feel really welcome on arrival nothing was too much for the waiting staff, the food was out of this world absolutely mouthwatering can’t wait till the next time.

Best steak ever -red as garnet, cut like butter. I had the Taste of Welsh Beef, three different ways all delicious. She the seabass with clams (lots of them) in a cream sauce - 'wonderful'. Not the easiest to get at but the place was full on a Tuesday evening so very worth the effort.

Won't find better anywhere in south wales not even the restaurants in Cardiff.... Outstanding food , service and atmosphere

Omg there is no where to beat this restaurant! Went Saturday night with friends.. delicious! Went then for Sunday lunch the following day with family ! Delicious again! The staff are so attentive and friendly… chatting and engaging with us.. Compliments to the chefs too as they provide the food quality and taste!! Well done! Booked again! 🥰 In the photo is the feather beef and sides of onion rings and cauliflowers/broccoli cheese 😋

Fabulous food, service, value for money.

Went for my birthday, amazing food , wish there was more parking

Our first time here this evening for our anniversary. I had heard a lot of good things and we wasn’t disappointed. The food was amazing! The service was excellent and it had a really nice relaxed energy there also. Will definitely be returning! Thank you for a great evening and food!

From the minute me and my family walked in we knew it was going to be good, but didn’t expect for one minute for it to be that good. The food was second to none, fresh and cooked to absolute perfection. The wine was amazing, the sides, the sauces you name it and it was delicious! All staff made us feel welcome, comfortable and was a really gentle feel about the place. Honestly, well done. Knocks spots off anywhere I’ve been. Thank you for a lovely evening for my Dads birthday, we loved every second

First ever Sunday dinner with the butterflies team today and everything from the moment we walked through the door was high quality! Staff were efficient, warm and welcoming. The food was literally melt in your mouth absolutely impeccable! Great atmosphere everyone seemed so relaxed and happy. Certainly will be coming for another lunch soon!

Came as my second visit after a fantastic first visit. I had a 32oz steak we had garlic bread loads of chips 3 different sauces partner had a burger, a fantastic Mac and cheese. All in all with a few drinks came to around £95. Fantastic value there is restaurants charging double this in cardiff and city areas for lower quality food. There is a reason they have won all those awards service is amazing always happy smile on their faces happy to help with anything. Would choose to go here over anywhere else, the best food place I have visited ever. Thank you butterflies for making mine and my partners birthday so amazing. Disappointing there is only option for pictures as I have amazing videos of the food. Would recommend 100/10

So disappointed 🤦‍♀️ BUTTERFLIES BAR & KITCHEN your staff are rude! The restaurant was welcoming and well presented, starters were hot and delicious but the main was awful . Ordered the sharing steak at being requested medium, when arrived came out at rare and COLD , along with COLD sauces and onion rings. When complaining, the staff had FORGOT to ask us if we wanted the hot plate - so we could warm it up or cook it to a medium as requested . Absolutely crap - would never go back to this place again . When explaining to the staff we were patronised -“yes the steak is pink” ..

Went for a double birthday celebration. Butterflies will be our go to destination in future. Already booked for our wedding anniversary. The food was excellent rump of lamb was exceptional in quality and cooking, the fish was soft, flaky and the batter was crisp and light. The best thing about the evening though was the staff. Happy, helpful and just the right of attention. Would we recommend Butterflies, oh absolutely, it was a joy.

One of the best restaurants I've been to in my entire life and I've been to a few. The food is incredible and the staff are very pleasant and can't do enough for you. To top it off the prices are so affordable. They tick all the boxes for me and my family, we can't wait to go again. You need to book very early because you can't get a reservation otherwise, so that on its own speaks for itself. 😊 😊

Thursday night treat. Wow what an experience. When trying to book a table at Butterflies we had to wait 3 weeks to get availability and we can see why. The quality of service and food was incredible. We will definitely be back as soon as we can get availability. Also really looking forward to trying their Sunday lunch but there’s nothing showing on the booking service til sept - will try to get on the cancellation system and hope for the best Thank you for the most amazing meal

Best Sunday lunch to date. Outstanding

First visit to Butterflies for my 73rd Birthday. It lived up to all the reviews and more. The Service was excellent, The meal Superb. We liked the hot stone sent with our Chateaubriand so that we could cook the steak to our individual preference, and overall our experience was fabulous. Will definitely return. The only negative was that we were unable to leave a tip for the excellent service as this could not be added to our bill. We paid by card and did not have any cash on us.

First time in Butterflies for many years and we are already looking to book again very soon. The place itself is tastefully decorated and the tables are comfortably spaced apart (not crammed together). I realised before we arrived that it was going to be busy as it had been fully booked for weeks when I tried to reserve a table. Despite it being busy the service and food was prompt . The staff/service was to a high standard and respectful. My husband and I ordered the Chateaubriand which comes medium. I prefer a well cooked steak which I was pleasantly impressed when the waiting staff presented us with a hot plate in order for me to cook mine that little bit longer. Perfect. The amount and quantity of the steak was first class. I would highly recommend Butterflies but I would advise you to book weeks in advance if you need a specific date to visit. Thanks again to everyone that made the night one to remember. Stunning.

Absolutely gorgeous meal at BBK tonight! The staff are so attentive and lovely - they seemed to genuinely love what they do explaining everything if asked and also giving us a heads up on how certain things are cooked / tips! Beautiful food - portions were super filling and flavoursome. The ambience was lovely with the fairy lights and it was lovely & toasty inside as out was dreary and cold! We’ve been once before and both times equally as nice - will be back again soon!! (Can’t seem to add photos but believe me it was spot on!)

We really cannot recommend this place enough! My partner and I went for a meal to celebrate his birthday, and we were not disappointed! The quality and taste of the food was outstanding!! We had 3 courses each, but the star of the show had to be the cote de boeuf. The chef cooked them to perfection and I love that we were shown them beforehand to choose which cut we would like. The service was impeccable, such friendly staff and we were not left waiting for anything. Cannot wait to return! Thank you Butterflies!

Travelled over an hour to try out this restaurant with my husband and we were not disappointed. Amazing food, great service and lovely staff. Portions are really good, Thai fish cakes for starter were amazing, the fish and chips were huge and cooked to perfection and the dessert I had, peanut butter brownie was to die for. Top notch food! Will definitely be returning!