Burger & Sauce Derbion in Derby

Visited for the first time yesterday and the food and service was brilliant! Staff was lovely and she was nothing but nice :) Would 100% order again veggie option was great

just wow i visit again with my siblings today i like customer services and food ! really appreciate staff shapal his very welcoming bro burgers was so juicy and dips thanks

So i ordered the food on over a couple of days back And it was awful I myself work in a Kitchen but never seen this messy a burger can be. The entire burger paper was filled with sauce and signature fries were freezing cold and I was regretting spending money on the food that night, all of it got wasted, never ordering again !!!

All I had to eat that day was this, I had eaten it around 7-8pm I was feeling okay till around 2 am where I woke up with the worst pain in my stomach and violently throwing up, this has been going on and still hasn’t stoped. It started around 2 am Sunday. It is now Sunday 6:34pm I have had to miss two days of work because of this.

take wayy to long anoyyed me yh ale l recommed more staff defo not impressed never again how can hey forget nah this is outrages so badd

tried this place for the first time today and although the staff were lovely my burger unfortunately has made me sick all of this evening

Came in for the first time in a while, was served by Laney. She was super friendly and very helpful while we were there! Food was fantastic, will happily come again

I’m very impressed with their service and how fast my food got to me.The Quality of it was outstanding as well Thank you Laney.

Great fresh burgers fresh to order , took a little while to get served. Chicken wings were ok, fire fries were very salty. But overall worth a try

the problem is everytime you order , evan one thing they take ages , i orderd on uber eats and they close at 11 i orderd at 9:00 and its currently 10:25 for one item , my uber driver has been changed 4-5 times now , i was better of ordering somewhere else if i knew they would more than hour for 1 item , i tried calling the shop at 10:25 but it says they are closed so im kinda stuck now ,

Food is 10/10 however staff are so rude, need to fix up, shocking, such a shame because it’s lovely food to have on lunch break.

How is a place called burger and SAUCE yet they have no hot sauce that’s not mayonnaise based. Extremely disappointed if I’m honest as I hate mayo. Asked for hot sauce and was told none was available that didn’t have mayo mixed in. Ruined the taste of my food entirely. Sadly won’t be going back.

Have eaten at Burger & Sauce a few times when visiting Derbion and on all occasions the food has been good. Had the cod burger from here on the last visit with cheesy fries. Both food and service was quick and efficient - staff were helpful as well. Would recommend if you want a different burger than the usual main brands.

⭐️⭐️⭐️⭐️⭐️ I had an incredible experience at Burger and Sauce, thanks to Aaliyah!From the moment I walked in, she made me feel welcome with her warm smile and friendly attitude. She went above and beyond to make sure my order was just right and even took the time to explain the menu, suggesting some great options. The service was quick, and she kept checking in to ensure everything was perfect. Aaliyah’s attention to detail and customer-focused approach made the experience memorable. Highly recommend stopping by – and if you’re lucky, Aaliyah will be there to make your day!

I had a great experience having a meal from Burger & Sauce, Derbion. The food was absolutely delicious, and I highly recommend giving it a try. We ordered the Premium Beef Angus Stack Burger and the Beef Nacho Melt, both of which were incredibly flavorful. The Chicken and Cheese Fries makes it better. The location being in Derbion is convenient, providing a great spot to enjoy your meal. Plus, the staff were welcoming and friendly. Great value for the quality of food - reasonable price.

Not heard of this place before but thought I’d give it again was tasty and had the option of an extra patty but chose to have a chicken and fish one with bbq sauce had a nice kick to it and tasted good. Not too oily and a soft bun the spicy sauce was nice too.

Ordered last monday through grab food. Got the burger meal with animal fries. After 4 hours of consuming the food, I started vomiting and the next day started having diarrhea till now. These are the only food I ate that day.

Had the chicken burger so lovely sauce is amazing Will be back!

Layney was lovely, served us with a great, positive attitude, made ordering food and explaining allergies so simple. Customer service throughout the process in its entirety was second to none, I would be happy to visit the establishment again without question, no doubt about it. thankyou

Served by a lady called Harman. Absolutely professional and the customer service always with a smile 😃 🥰🥰🥰 Eating here almost every day between 3-5pm Definitely recommend 😍❤️

The staff are very friendly and most of all the food is delicious, I would come here as a regular customer definitely 😋, Today was so fast the food cooked delicious as always! Every staff are very friendly

Great food and a fair price. Now our go to place when we're out shopping and need some lunch.

First Impressions are important. Tried this new burger place and they immediately forgot my fries which I paid more to upgrade. It is even bigger on the receipt and hard to miss. Very dissapointed

The chicken burger with hot BBQ sauce was amazing and the signature fries were on point lovely food and the staff member behind the till

My daughter & my mother both have food poisoning from here when I rang to complain I was told to just ring back another time and the phone was put down!!! My daughter has seen a doctor who confirmed it is food poisoning

nice calm environment, would love to come back 100%

This was my first visit and I enjoyed the food

Terrible customer service aswel as the horrible food I really do not recommend burger and sauce as their staff is rude aswel the one who is tall a little bit old who works in the kitchen is really rude

Dreadful service. Saw them bring out my burger, but after 10 minutes they still hadnt called me to collect. When i asked if it was mine, they had no idea, and wanted me to wait another 5 or 6 minutes to make another. Then wanted another couple of minutes to process a refund. 15 minutes wasted. A never to be repeated experience.

Ordered twice 2 days in a row, food never arrived both times. Worst customer service in the whole city.

Really terrible food. Poor quality ingredients and badly made.

Pathetic wait times on the app - over an hour wait for food when it usually takes a lot less. Disappointed

Brilliant food, and great customer service; often giving 25% off vouchers

I have just had my first ever Burger & Sauce and it was so good! We had the Ramadan bundle which firstly, is epic and thank you so much for creating such a lovely family sized bundle during this time! Secondly, thank you so much for being so tentative - your customer service is so efficient, friendly and so pleasant. Great experience. The chicken burger was good quality and really good. It was all good. Definitely will be back. Thank you and take care!

The food is amazing, would always eat here, customer service on point, my go to place!

Amazing burgers. Love this place!

Absolutely beautiful burger!!! Recommend!!

Fast service, great staff and amazing food.

The fiery legend lived up to its name, delicious

Great food the chicken burger was amazing

Everyone from work goes here on lunch break 10/10

Excellent service and all food options are good and tasty .

Amazing food. Highly recommended.

Staff are so nice and welcoming, food is always so nice never any issues

I've been coming to burger and sauce at almost every lunch time and always I've been served professionally. Great customer service and staff always make it a welcoming experience. Would definitely recommend.

I had ordered beef burger and animal fries I gave my recommendation that my burger is well cooked and also my animal fries but the burger sauce chefs and manager take it easily. I feel like I ate raw meat. They did not cooked properly and this is not happened first time. I request the owner of restaurant to look into it.

Excellent service top, top, top quality food. I loved the plain burger with the signature spicy. So tasty! Finished it before taking the photo!

Nice workers all friendly can have a laugh and joke with them, foods 10/10 can’t go wrong I always get the chicken cheese fries cause it’s too good I recommend this place 😍😍

I get my lunch from here every time I’m working and they get my order correct every time. The service is wonderful and i wouldn’t get my lunch from anywhere else

Can’t go wrong with burger and sauce.

Food tastes amazing! Quick service with a smile. Always the best!

Great food, great staff, I go almost everyday. Would recommend

Really love the service and food it’s on top

I recomened the chicken burger and the beef angus steak burger. Both are absolutely minted 👌👌

The food is yamy Fridayl and really agreat service

Great burger place in the Derbion food court, burgers always fabulous and fries and the best, it is quite pricy but the best burgers I've ever had.

You can’t go wrong with the food, it’s loaded fries which I love. Overall it’s a lovely place but the major downside is the staffs’ attitude. It’s as if the staff are paying with the looks I always receive when ordering my food. The staffs’ attitude is a major red flag, when getting my food I simply asked for sauce and I was rudely ignored multiple times. Please change your staff if they can’t control their manners, I love burger and Sauce but the staff are slowly ruining my love for it

Their signature menu is nice and the new drinks and desserts are good too worth the price. Would recommend it if you need a quick food.

Best burger ever. So glad I went here over 5 guys.

Chicken burger meal a beef burger meal both delicious both by far superior to TGIs burgers couldnt fault service and the cost excellent will definitely go again.

I had the fire cracker burger the best burger I’ve ever eaten

I worked in derbion, I’ve noticed that staff member (male) was not wearing the gloves. He only wore one glove on the right hand. After i request my refund he was lying that he was wearing the gloves. We love burger and sauce the taste are amazing but think about it how they prepare our food sweaty hands etc.

Yummy and juice Burger with the signature sauce is all you need to make you day good.

Excellet Food. Nice staff. Perfect sauces. Highly Recommended 👍

Ordered for the first time. Food was really good, quality ingredients and came very nicely packaged.

I have always ate veggie burger all the time and its very nice and good service

Food was nice but server was unbelievably rude. Guy with a turban who i didnt catch the name of. He didn't even look at us when he gave us our food. Just pushed it towards us without eye contact or even a grunt. Shame because the burger was really tasty but manners don't cost anything.

Very good food i just love it i prefer for everyone to come and try the best burgers in derby

I tried Angus Nacho melt, best beef burgers in the town. I highly recommend and you should try their cheesy fries as well.

Delicious burgers along with superb fries. Really worth the price and the waiting time was negligible. Ideal if you are in a hurry to grab some food.

Best chicken burger ever for myself and two sons, thanks.

Moth watering food. Best smash Burgers in town And excellent service

I loved this, 100% would recomend. All food is halal and their fries are heavenly. Try their chicken cheese fries. I went back for seconds it was that good. Great prices for so much food. Had around 7 items for less than £15

Decent burgers and great loaded fries. Nothing exceptional though, and not a huge range.

Good food and effective service loveeee the animal fries :)

It's RAWWW *Gordon ramsay voice

Food Was So Tasty! Atmosphere Was Good, Service Was Great, Going Back Again 100%....

Not bad for the money, home made style burger, tasty.

We've got wrong order. Called the restaurant and they didnt even apologise for the mistake. Instead they told that to contact uber eats.

Such good customer service. Loads of scratch cards given for free burgers. Lady at the tills was really helpful and the food is so nice esp the loaded fries. Defo recommend x

The best burger I've ever had, although I don't eat out often so take my opinion with a pinch of salt. I've never heard of the franchise and went in completely blind, they give you a choice of 4 very different burgers and you choose your sauce to go with it. Then you pay an extra £2.50 if you want fries and a drink. I would describe the burger as being like the one you have when you spend a ton of effort making the perfect burger at home, gently toasting the buns, partially melting the cheese and g the lettuce to be a circle, and placing the toppings so you get the right amount in every bite. The meat was perfect and did that thing good burgers do where it crumbles into juicy meaty gobs of beef as you bite into it. It's the sort of burger you wouldn't be too bothered spending £14.99 on at a fancy pub restaurant, but mine cost £10 (the most expensive burger on the menu with an extra Angus beef patty). My advice is to eat here if you're in the area and in the mood for a good burger and price isn't your biggest concern. Which doesn't sound like very high praise, but you have to consider Five Guys is really close by. If you don't care about quality or want something other than a burger, there's like a hundred other restaurants all within a 10 minute walk.

Burger was banging, cooked perfectly, so meaty and fresh, fries were amazing Crispy and piping hot 🔥 10/10 my new favorite burger 🍔

Great food. Delicious burger. Went here twice & I got the angus burger & tasted really nice. The fries are nice as well especially when you have the fries with sauce & then it comes in this bowl. The service is quick as well. The price is good especially for a good tasting meal.

If the great customer service and smiles from the staff was not enough to make the experience ensure the rest of my afternoon was a happy one then the food 100 percent did, my wife throughly enjoyed the chicken and cheesy fries and the burger was outstanding, and at last a burger that can bring the perfect amount of heat without it being ruined, so for spice lovers I do recommend the hot bbq burger it was amazing, will definitely be a favourite lunch spot of ours and will be going again and again

Delicious food ☺️ Just loved it. Thank you 😊

Great place. First time I tried this place at the weekend. Was very impressed with the food, very tasty and lots of choice on the menu. Staff were really friendly and polite and changed my nieces drink bottle when she couldn’t make up her mind without any fuss. Will definitely try again.

Very good service from the lady behind counter even remembered my last order. The burgers (Aberdeen Angus) are excellent been a few times and the fries are very nice with the nacho cheese sauce and spring onion. Definitely be back

Every time my partner and I come here to get a burger after work we are greeted by Veena’s infectious smile. The staff are always kind and attentive and deliver fresh food. Would recommend the Original Chicken with with Spicy Mayo - J and M

Fantastic food and excelent service

Amazing food. Friendly service. Definitely would recommend eating here!

Nice food, lovely staff… and my mrs won £100 on there scratch cards.

I ordered the chicken cheese and chips, never again. firstly the chicken was tiny scraps could hardly taste anything as its doused in cheese sauce and the chips were terrible. What a con for £5.50!!

Absolutely love the place it's my new go to for burgers, Fries (signature fries), chicken wings all the absolute best from here the signature fries are a blend of cheese sauce and there own special mayonnaise style Sauce and OMG it is lovely enough to have me absolutely hooked

One of my favourite burger places now! Both the beef and chicken burgers are amazing, fries are skin-on, and even get bottles of Pepsi! Cheap for what it is and great taste

Food amazing Fresh food Amazing customer service Would hight recommend

Enjoyed lunch at this place great atmosphere

Very enjoyable experience great food and service @ burger and sauce

Love this place. Amazing burgers especially the one with nachos in. I’m getting hungry just as I type this wanting another burger. The Staff always seem happy. Keep up the good work.

I regularly come here and every time I order they never disappoint me my food is always hot. I also receive great customer service from Harman I will definitely be returning.

Really good food even better service from the staff 👌