Based on 44 opinions finded in 1 websites
Based on 44 opinions finded in 1 websites
Nº 227 in 472 in Sutton
Opinions
I'm not the biggest fan of burgers but I tell you what.. this place does some extremely addictive and filling burgers 😍 each time I've ordered from here I've not been disappointed. Had an issue on the delivery side of things but the staff are so helpful and have great patience.. awesome. Truly awesome. Next time I order I'll send some pictures in!
Saskia Navaratnam . 2022-11-08
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A total rip off . I am not one to ever leave bad reviews but unfortunately this place deserves less than one star. Not only I paid for food and received only half of it but then when I have complained their company policy is that they will give me the proper order only if I didn’t leave a bad review so basically they will blackmail you into not giving them a bad review because otherwise they won’t fix the issue. Unfortunately I don’t have time to write the whole story but cutting it short the food was not worth the price and the staff including the manager are incredibly rude and unprofessional! Never experienced anything like that before. Well , if you don’t want bad reviews provide the customers with what they have paid for first of all, learn some customer service basics and change your company policy because it is never heard of and shameful!
GiadaC . 2022-10-17
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I travel all the way from West London just to get the TT Burger. I have literally come here 4 times this week and have never had a gourmet burger like this ever! Very fresh, saucy and juicy. The Berrynaise sauce is a must with the TT burger and chips 😍
Sharmin Hussain . 2022-10-12
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Rancid food. Beware. Health at risk.
Sim R . 2022-10-03
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really appalling! Nobody answers their phone. Delivery has still not yet arrived. Over 20 minutes late and waiting... Its unbelievable that UberEats allows companies like this to use their platform
jdm . 2022-09-30
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Amazing food, amazing flavour, top quality, top chefs. I have never had a patty taste like the ones the guys over ar BurgerMoods whip up. So juicy and perfectly cooked. Thoroughly cooked but the meat retained juicyness and the lovely flavour. I ordered The Mood Burger. The way the food presented to myself was never seen before. The packaging literally unravels like a gift box to reveal 2 x 4oz juicy delicious patties, signature slaw, leaf salad and berryaise sauce. The burger isn't all over the place like other places. Perfect flavour and perfect presentation. The chips were lovely. Canned drink was nice and ice cold. My brother ordered a normal burger as he likes to be simple. He said he wouldn't be ordering from elsewhere now that he's tasted the burger from burger moods. Will definitely be returning to order again.
Shaz . 2022-09-24
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Been here ordering often and i must say I’ve never been disappointed, and the lads are so nice always leave me extras. BURGER MOODS IS THE BEST!
Joytun Halim . 2022-09-04
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I was at my partners house and she fancied a burger.. I took a risk and ordered from burger moods… She had the chicken burger with chips and I had the double beef burger with chips. We got a box of garlic chicken tenders on chips as a side to share… Now, I’ve had a lot of burgers in my time, but this was something else!! My partner isn’t the biggest lover of meat and was a bit apprehensive about ordering from these guys, but we both loved our meals so much that we ordered them again the following evening and they were just as good! The meat is real meat and bursting with flavour. The salad is incredibly fresh and absolutely delicious! None of the food was greasy and the chips were so fluffy and perfectly cooked! I promise you that you won’t regret ordering from these guys!!! 10/10!! It would be nice if you had an option of the chicken tenders not on chips as a side dish as we didn’t really need the extra chips, but that is by no means a criticism - just a suggestion! We will be ordering from you very soon! Thanks 🙏
Robert Ogilvie . 2022-08-02
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Great value!!! Arrived on time!!! Highly recommended!!! Customer service 10/10. Will defo be back.
Voice Of Sakib . 2022-07-15
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Their crazyphilly hotdog was hands down the best hotdog ive ever had, and it paired so well with their lotus shake. Absolutely loved it and will continue ordering from here👌🏻
Maisha Ahmed . 2022-07-05
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This is the best chicken burger I have ever tasted, you can taste the juicy freshness, this is definitely my best burger joint so far! Highly recommend!
Milzy RahRah . 2022-07-05
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Tried the ghost pepper burger and nagashrimp and was amazed. The beef is nice and juicy and their signature sauces are so unique, I loved it. Can't wait to order from here again!
Ani T Ahmed . 2022-07-05
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Burgers were pretty late, and were not as advised appearance wise, also the ‘high quality burger ingredients’ like garlic mushrooms and burger mood sauce was not as expected and strange along with the flavour of the sauces, overall would not order again.
Peter Roberts . 2022-07-05
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Some of the best burgers in the area the chicken star burger is so good !!! And the milkshakes are 10/10
George Webber . 2022-07-04
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I'm guessing this is a new place, we were quite excited to order from here as looking at the pictures everything looked amazing. Proper American style burgers with a twist. Firstly, contacting the company was a bit confusing. The company has the wrong number on Ubereats, and I unfortunately, called a random woman to chase up on the order. No worries, owner was informed. Now the food, when it arrived it was hot and we got some extras which at first seemed nice. A good will gesture with an ask for a review - onion rings and spring rolls. However, bit confused because spring rolls aren't even on their menu so I'm wondering if these were frozen. Now onto the burgers itself, the biggest disappontment was the chicken burger. It was not a premium batterred fillet of chicken, but rather a chicken mince patty. So not only was the description of the product misleading, but so were the images on the website. I overpaid for mince! The bun was definitely not premium, website images show bun with sesame seeds on top, abd what appears to be a crspy fried chiket fillet. The burger was smothered in sauce as if to hide the mince... the size of the burger was smaller than anticipated. The chips were definitely very dry. What we did like was the beef burger. That seemed to be of good quality and tasty, and the chips covered with the chilli or garlic sauce. The rest... not so great. My recommendation to this new restaurant is to first and foremost, deliver what's advertised or change your advertisement of the product. If you can make these changes, then I'm sure this will be a great burger joint.
Shazia Elahi . 2022-07-01
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They Have The Best Milkshakes 💯
Spirit “LilTrey” . 2022-06-16
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Just Amazing!!! Best burger ever
Anwara ALI . 2022-06-12
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Ordered the Choppachichop box, tangy sliced battered chicken striped tossed with onions and peppers, had no peppers, no onions, just spring onions, sesame seeds and a very cheesy sauce, more chips, very little chicken. Dissapointed. The box I received didn't fit the description. The chips were really nice. Just such a shame about the box. However my husband ordered a burger, TT burger, and he liked his burger. He would give his burger 3 stars.
Faz . 2022-06-04
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Absolutely banging food 11/10, ordering from anywhere else is a mistake when these guys are open, especially since they're open til 3am. Never had a takeaway anywhere near as good as burger moods and I will be choosing them every time.
MaggotSoldier115 . 2022-06-01
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We ordered a mood burger and a pot Philly (Hot Dog) through Uber eats. Well, there’s nothing special about the hotdog, normal well presented Hot Dog sandwich. But the burger, damn it was delicious , cooked to perfection 👌🏽 Fresh high quality patty and buns as well as topping. Was one of the juiciest tastiest burgers we’ve ever had. Thank you 🙏🏼 Everything’s perfect.
JayDee Farshad . 2022-05-11
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I never leave reviews but the beef burger was the best so it had to be said :)
Mahrooshah Shuaib . 2022-05-10
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BETTER THEN HONEST BURGERS! Ordered a Double Beef Gourmet Burger, absolutely loved it, you can litrally taste the fresh and juiciness, the best burger I’ve ever had!
Baa Ha . 2022-04-20
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Ordered a burger from there and it was amazing and hot and fresh burger definitely will order again. Thank you guys!!
mujahid chowdhury . 2022-04-20
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Definitely worth the money, the portion sizes are more than enough to fill you up and the unique sauces are banging, won't find them anywhere else, and believe me I've tried looking
Ijaz Ahmed . 2022-04-19
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Always delicious, hot and fresh. I’ve ordered quite a few times and I can’t imagine getting burgers from anywhere else. Definitely a south London gem 💯
Iga L . 2022-04-12
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Ordered a Ghost Chilli burger, and it was one of the best burgers I've had🍔!!! The meat was fresh, the burgers were perfectly balanced and they were packed with flavour. The best burgers I've found in South London hands down. Shakes were amazing too🥤! Thank you guys 🙌
Rayan Somani . 2022-04-10
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Can't beat this place.food always tastes amazing
F yesmin . 2022-04-09
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Amazing food. Can not be faulted. I don’t normally like fast food so late aswell. Milkshakes are out of this world!! My new food joint officially!!!
Sefana Mahadevan . 2022-04-07
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Delicious philly cheese steaks…. The taste of the philly cheese steak is absolutely phenomenal. I had the chilli philly which is perfect. I’m a hot lover and that definitely hit the spot. Well done burger moods!!!
Stella Walker . 2022-04-04
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Never ever had an gourmet burger like this…. The meat tastes very fresh. Will defo be ordering from there as a regular.
Tommy Turner . 2022-04-04
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Very Very HIGHLY RECOMMENDED!!! ORDER FROM BURGER MOODS TODAY!!!
Michael Montanna . 2022-04-04
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Friday night at 2:15am. The only place open was burger moods. Food taste was on point. Food arrived to me still hot. Thumbs up to the burger moods team
Abdul Muhith . 2022-04-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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177 Opinions
Unfortunately we were told the food would take 45mins but we actually waited 1hr 40mins. The restaurant blamed it on the driver making a mistake and then told us it would be a further 15mins. This obviously affected the quality of the food which was a real shame. The person on the phone wasn’t very professional at all and offered no apology.
350 Opinions
As a regular customer of this particular branch, I was utterly disgusted to witness the customer service provided by the so called 'duty manager ' (Darlena) on duty today, Sunday 6.10.24 at 12.25pm. Her attitude was sullenly, aggressive and downright rude to fellow patrons waiting in the queue to be served. There was a sizeable queue forming and when asked if she could assist the chap serving, she was very reluctant, stating " I can see! then proceeded to carry on clearing tables and bore no interest in helping to reduce the wait time. In addition, her colleague Alex, when asked if he was using the requested Soya milk for my coffee stated "This is skimmed and I am serving someone else!" This later transpired to be for the patron behind me and totally disregarded my order asking me if I had taken the receipt? Whilst Darlena did apologise for the confusion, it was done so in a belligerent manner. I doubt any feedback will be given to the individuals concerned, but one would hope that is taken on board It does Costa's reputation no good at all to be served by members of staff who clearly do not want to work in a customer facing environment.