Burger King in Ballymena

Great service by a woman and was very tasty

Yum Ketchup,,, Good on the Frenched Fries,,, Yum

Absolutely stinking slop! The woman gave my burger to another table then went off and brought it back and served it to me!!! I've felt ill since eating it!! I'm definitely going to speak to a solicitor if I feel any worse! DO NOT VISIT THIS ESTABLISHMENT! THE FAIRHILL IS THE SAFER BET

Terrible, ignorant service from ‘rory’ on the tills, unable to accommodate my order and over £20 for two meals, which consisted of two burgers and chips and two drinks and when our order was ready all we got was and i quote…’Oi, yeo, oi theres your stuff’, simply disgraceful, area managers and higher management needs to step into this place and sort it out. Wouldnt get that in mcdonalds or kfc. Also if i could attach a picture to show the withered and probably dated dressing, cold food and coffee machine again not working, i have gave them enough chances and thats unfortunately my last. Nothing but disappointment and a waste of hard earned money.

Awful customer service today , went in at 12.30 pm ,people eating in with burger King food, went up to the counter to be told gruffly , " we're closed" no sorry or any explanation why others were eating obviously fresh food from there , they were quite possibly the worst BK staff we've come across ,and we travel the UK and Ireland, not a good look for visitors out of the area , cleanliness questionable too !!

We sat down , took the baby out of his pram and sat him in a high chair ready for some lunch , we all decided what we wanted , so me and my sister went up to order , to be told “we’re closed” , despite it was 12:30pm , we had no idea why as we wasn’t told and was just rudely turned away, no apology , no explanation, just told “we’re closed”. We then had to go back , put the baby back into his pram and wait until we got home to feed him something. There was other people eating fresh full meals from burger king but we were refused with no explanation. Restaurant itself was out-dated and the cleanliness was not satisfactory either. Not too sure how this restaurants passed any sort of audit as their customer service is vile.

To be fair the burgers do kind of taste like plastic, but the chips are nice and it takes ages for them to take your order 😕

Charged for sweet chili sauce by angry manager when it's usually free.

Food cold,front counter staff not friendly. Got order wrong to take away,no condiments in bag. Customer service poor.

I ordered a roadhouse crispy chicken, the chicken was disgusting and dry!! Chips were cold and dry!! The salads on the burger was rotten and not fresh!! I will defiantly not be going back to Burger King again!!!

FOOD IS VERY GOOD AND TASTE VERY NICE

Nice meal and cheap and cheerful

Best most homely and friendliest dining experience.You can't do Ballymena without a visit to Gwens.

Došli nekih 40 min prije zatvaranja. Nismo dobili sve što smo htjeli jesti jer više kuhinja nine radila, no zauzvrat dobili smo besplatne burgere i krumpiriće. Svaka čast voditelju smjene!

Probably the worst Burger King I have ever visited. Food was mediocre and the cappuccino was undrinkable.

Food was pathetic. Coke was pure water. Any wonder the food court was quiet. Would not be back. Waste of £6

Ordered 2 kids' meals and 2 adults' meals and an extra chip. Kids meals were not a problem. We were asked on 2 separate occasions what the adult meals were, then on being given the food, one of the meals and the chip wasn't there. Very nicely dealt with by staff, however, when we finally got to eat there was still a chip missing - unfortunately we were home by then! Adult meals and chips seems to be an advanced Burger King training course. We were not the only ones with problems with their orders, at least 3 others came back to complain of missing or wrong orders. Not to be confused with the Fairhill Centre Burger King - they have had all of the advanced training.

This Burger King actually isn't that good. Easily located in the Tower Centre food court you can end up waiting a while before a staff member actually acknowledges you. The food served by here isn't up to scratch much and is usually quite cold or lukewarm. Staff don't show any care into their service or work whatsoever. Disappointing.

Pretty abandoned but still nice 🙄

It is a wonder why BK remains in the Tower Centre. Never busy, disinterested staff and the quality just doesn't seem the same as its sister restaurant in the Fairhill which is always busy.

Today while in Ballymena shopping our children saw the sign for Burger King. We agreed and went upstairs to find the seating area entirely empty. A female member of staff greeted us with a 'what do you want?' My wife ordered two Chicken king meals for our children and started to explain that one was only with mayo. The female staff member interrupted with a bland 'what drinks?' The drinks were ordered and my wife again tried to explain what was to be on the burgers to be greeted with a long sigh followed by another bland 'what else?'. Getting fed up with the attitude my wife replied 'how about an attitude adjustment?' only to receive a dirty look. With this we lifted our shopping and left. Without doubt this was the worst customer service experience I have ever witnessed.

El outlet restante de la última comida en la Torre centro comercial comida Hall. La zona de estar es enorme y bien ventilado situado sobre la entrada frontal bajo un atrio. Con tantas tiendas cerradas y fuerte competencia de los lugares en la calle y el Fairhill centro comercial que sólo puede ser una cuestión de tiempo antes del cierre. El personal se mantienen cherrful y amable y el servicio era rápido y eficiente. Burger King productos han empeorado en estándar y que deberían ser más honesto sobre la fuente y la fabricación de lo que ofrecen.

The staff look at you like you have two heads when you don't want something in your burger, the chips would be nice if they had some form of heat, the cleanliness of the location and staff is an issue, female staff don't wear hair nets.

Went here on a family visit and sadly it hasn't improved at all. The staff don't even know what burgers they're serving, the food was cold and the drinks tasted like plastic

This place is a shambles. The staff serve you the wrong food. The staff have no friendly attitude and they seem not to care about the customers. Terrible

I am mortified by my last visit here. The staff got our food wrong. The chips were half dead. The food was stone cold and burgers made up wrong. It doesn't help the fact some woman was constantly hassling the staff while doing some test thing. Won't be back any time soon.

The burgers and chicken is always good as it is cooked fresh there and then, but it is not a popular Burger king so the chips are usually sitting for a long time in the heater and they just fry them again instead of putting you on new ones. Other than that it is okay.

The food here is great when I visited. The prices can be a bit steep on it. The staff could be friendlier. The cleanliness is terrible though.