Based on 2.643 opinions finded in 3 websites
Based on 2.643 opinions finded in 3 websites
Nº 171 in 242 in Blaby
Opinions
My daughter went to meridian Leicester we are pretty sure they gave her the wrong burger she asked for plant based she bought it home and it did not taste right it tasted meaty in the bin it went. We tried to call them ring ring ring no answer such poor service even service at the branch very poor
kulsharan kaur . 2024-10-24
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Excellent customer service from the staff and management. Very polite and friendly 😊. Hygiene is top very clean.The manager Jake should get a pay rise with the work he is doing. One of the best managers I've seen in a long time . All time favourite place to eat in and take out. Definitely will recommend coming here
Daljit Singh aka big'Z . 2024-10-18
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One of the best burgers in town
Susmita Chaudhary . 2024-10-17
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Really enjoy stopping here on the way home from work. Staff couldn't be more helpful and friendly.
o oke . 2024-10-14
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only half of my order was delivered
Bradley . 2024-10-05
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Food was supposed to be delivered at 6.05pm delivery time kept changing. Food arrived at 6.46pm stone cold.
Danielle . 2024-10-05
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Had to wait too long for the food
nickkelly1970 . 2024-09-29
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I ordered a beef melt with an extra patty, which I paid for. There was no extra patty in my cold burger and I only got 5 and half onion rings. Worst BK.ive ever been to
Daniel Luke . 2024-09-28
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live a little distance from store so didn't expect piping hot but food was cold/luke warm in patches, delivery was slightly later than the estimated window and our order was missing items.
Liam . 2024-09-26
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Food was hot n fresh. Excellent service by staff. Also, the store is nice n clean.
ricky k . 2024-09-14
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Burger king is the best fast food chain in my opinion,it's a bit pricey but you get quality food for that money
Andrejs . 2024-08-31
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Friendly, helpful staff able to deal with a difficult order with ease. Clean and well presented seating area. Would highly recommend
Marcus Charles (Marcustc) . 2024-08-30
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Amazing as always, prompt delivery
Karen . 2024-08-26
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Ordered four Chicken Royale meals and only received three.
Satinder . 2024-08-23
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Ordered bacon loaded ceasar fries with both meals for £2 extra each and only recieved regular fries with both meals
Danielle . 2024-08-23
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Asked for item at counter which is available in store, was told it was only available online when I wanted to pay in cash. Staff weren't helpful at all just said that it has to be online. Then after food was order the quality was poor with burgers being soggy and poorly arranged.
Marco Cigolea . 2024-08-17
MORE AT Google
Decent place for a meal. Decent value for money. Staff are friendly and helpful
Tall T . 2024-08-14
MORE AT Google
good food and good service, Varun was very friendly, helpful and had great customer service
Jamie Elmer . 2024-08-14
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Varun was very helpful, couldn't decide what I wanted so he helped me, his beard is better than mine too.
TXM Official . 2024-08-14
MORE AT Google
Terrible service. Chose BK as it said food would be delivered in 25-30 mins as I had my 4 week old napping this was perfect yet it arrived after an hour. The food was cold so went in the bin. I called twice but no answer. I want a refund as this is really not good enough service, food and communication.
Dan . 2024-08-09
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it came in good time, but I paid a little more extra for different chips and I got plain
Joanne . 2024-08-08
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Usually ok, here, but service was poor today. The server was uncommunicative and seemed totally out of her depth. Actually took 3 orders for items they didn't have available and seemed unable to grasp obvious remedies for the situation. A bit bizarre. The meals when they came were fine. Just one of those 'off' visits.
Barry Deri . 2024-08-07
MORE AT Google
Great place, good service, clean and tidy. Definitely better in area.
Andy Singh . 2024-07-31
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Missing ingredients which I paid extra for😡
Craig . 2024-07-26
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I've been coming here for years, every time I leave it a while and hope it'll be better then next time, but it never changes. Although the service is characteristically awful, the food is usually good, however this time both were terrible. Numerous staff standing around doing nothing even though id ordered in advance, i ordered a milkshake through the app only to be told they don't have any in store and I couldnt have a replacement drink with my meal because it didn't say so on the receipt. After I while and having spoken to the manager he finally gave me a cup, I filled it up with Coca-Cola which actually just tasted like sour lemon. Awful service.
Josh B . 2024-07-23
MORE AT Google
Great place for dine in and quick and efficient
Ezio Gaming . 2024-07-19
MORE AT Google
Excellent service. Cheerful and good communication
Annah Chiradza . 2024-07-06
MORE AT Google
Really nice burger everything nice and hot
Kate . 2024-06-28
MORE AT Google
no drinks arrived yet no option to say so on the help page
michaela . 2024-06-26
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Better than maccys hands down! Snm
Ashley . 2024-06-24
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paid for mayo and barbi sauce ,none insitue .
Kamini . 2024-06-10
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Its smaller than my left balls4ck.
Logan Traae . 2024-06-05
MORE AT Google
Food was cold chips wernt cooked properly normally food is hot cooked properly but today it was Shockingly bad
Paula . 2024-06-01
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Really good place , quick service , really nice staff!! Best service so far !!!
Melissa March . 2024-05-26
MORE AT Google
Delicious but for the price u pay, portions are small.
Kamini . 2024-05-25
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Food was amazing, why would anyone go McDonalds. Keep up the good work guys. Jake was especially helpful, five stars to Jake and the team
Krishan Mohindra . 2024-05-21
MORE AT Google
Missing my Sauces and my Drink that I ordered, incompetent idiots
Alan . 2024-05-20
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items missing my kids didn't get their items
Emma . 2024-05-17
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Never received it at all I was in home I have the driver on camera he called once then walked away I wasn’t quick enough to get to door he could have left it now £31 down and no food no stars
Darren . 2024-05-17
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Followed instructions and was came early was really nice and hot!
Brandon . 2024-05-16
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Try delivering what’s been ordered and try answering the Phone to deal with the issue. Poor service.
Darren P . 2024-05-14
MORE AT Google
Thanks for not delivering the complete order and thanks for not answering the phone
Darren . 2024-05-14
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Ordered from here twice. Both times missing items.
Rhys . 2024-05-11
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whenever I order there is always something missing from the order
Richard . 2024-05-06
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Exceptional food - hot, delicious and delivered on time. One small item missing but won't stop me coming back to order from here again.
MIKEY . 2024-05-05
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Missing food and still awaiting a refund!
kerry . 2024-05-04
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Nice food very quick manager nice bloke
Tejas Dige . 2024-05-01
MORE AT Google
Tried the peppercorn Angus absolutely beautiful burger really enjoy will definitely order
Simon Robinson . 2024-04-29
MORE AT Google
Good food, quick service and friendly staff
Mourya Teja Nalluri . 2024-04-25
MORE AT Google
Very quick and polite service, restaurant was clean and food was great! First time I've had burger king in a long time but will definitely return.
Seek The Fallen . 2024-04-17
MORE AT Google
Nice clean environment with quick, friendly service. Food was so hot and cooked well. Tried the Doritos king box, the Doritos chicken fries were delicious! Not been to a Burger King for years so was a good one to come back to!
DanielleYYN . 2024-04-17
MORE AT Google
I enjoyed the burgers and had a positive experience with the friendly staff. It sounds like a great place to grab a bite to eat! Quick service.
Prashanthi pinku . 2024-04-14
MORE AT Google
not had one for years and so much better than McDonald's
Phillip . 2024-04-13
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The Whopper was missing from the order. Tried to ring the restaurant but only got through to answer machine.
Phillip . 2024-04-12
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Clean and Quiet store, so was served fresh food.
captain america . 2024-04-10
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Wrong order was sent. I ordered double whopper meal with cheese, but only a single whopper was sent with no cheese!
Melvin . 2024-04-08
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I was items missing from my order
Jim . 2024-04-01
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Good was cold and missing a meal I wouldn’t give any stars if it was an option
Tara . 2024-03-29
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Didn’t ring door bell that would have noticed me he was her and just left the food outside the flat which is not acceptable. He did ring but due to phone being on silent I didn’t hear it. Need to actually press the apartment buzzer would help him
Rhoda . 2024-03-24
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Item missing from order. Phoned branch and member of staff admitted he knew what was missing without me even saying what item was missing. If he knew then why send it out? Will be making a complaint to management. Store refused to send out missing item
David . 2024-03-21
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Simon is really nice guy we enjoy his company
Rio White . 2024-03-20
MORE AT Google
Amazing store, amazing staff quick and great service
Emily Marshall . 2024-03-19
MORE AT Google
Cold, Empty, staff on their mobiles when I walked in, I had to call for service. Served me a bang average burger for a small fortune and the drinks machine was only dispensing coca cola
Sunshine Speedway . 2024-03-12
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Great food all arrived piping hot and on time with all the items ordered.
Pav . 2024-03-11
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Lovely food & quick service. From placing the order to it being delivered, it only took just under 30 minutes which is very impressive. Food was still nice & warm when we recieved it and the delivery driver was lovely & polite :)
Estelle . 2024-03-08
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Service is nonexistent, empty restaurant and they made me wait 5 minutes just to order, no smile to manners no eye contact. I used to work for bk back in the days and if I serve customers like these jokers I would have got sacked on the spot. I don't want them to close down but if they did it won't be missed.
Dang Mai . 2024-03-03
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The food was cold even though it’s only a 10 minute drive
gemma . 2024-02-28
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Wrong order, really threw me through a loop
Colt . 2024-02-26
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Absolute disgrace! Dirty tables even when not busy and cold food! Honestly this place needs shutting down!
Cannon Gooner TV . 2024-02-24
MORE AT Google
Love for burger king me and my doughter enjoy Ed a lot
Andrejs . 2024-02-24
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The staff were helpful. The food and the service were great!
KG PRODUCTIONS . 2024-02-21
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Friendly staff, helpful and amazing food
Liberty Sharman . 2024-02-21
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Amazing service deffo will come back
calvin ibe . 2024-02-21
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Beaut food once again and it was still nice and warm when it arrived. Delivery driver was lovely and very polite :) I will definitely order again
Estelle . 2024-02-21
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Everything okay but was missing things could only report as whole thing
Mj . 2024-02-17
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Great service from Nobel, great food too
Holly Kane . 2024-02-15
MORE AT Google
Had a great Experience here and good customer service.
Jagannathan R . 2024-02-15
MORE AT Google
Food was absolutely lovely and it was still nice & hot when i recieved it. The driver who delivered it was very polite and once he had collected my order from burger king, he got the food to me quick. would definitely order again :) 10/10
Estelle . 2024-02-14
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Ordered a Memphis chicken burger, it barely had any BBQ sauce, maybe a drop or two. I took my Burger back and asked for more sauce on it. The guy takes my burger, remakes it with no sauce... Then I had to repeat myself once again and waited another 5 mins and had to ask for more sauce on it and stated it should look like the same as it does advertised. Honestly a very disappointing experience, and will never return again. To be honest I'm a GM and even my non English speaking members of staff provide better service and product quality than these guys. Train your people better!
Neel Visa . 2024-02-10
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Enjoyed the food it was lovely and it was delivered on time. Would order again :)
Estelle . 2024-02-09
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Sent with someone on a push bike so was not very hot!! In fact only just warm!!
Diane . 2024-02-09
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Staff and service is absolutely amazing Best burger King in leicester Keep up the great work 👍🏽
Sir Luke MG ROVER . 2024-02-08
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delivery time said 17.10 over an hour late it was delivered, unpacked, half of the meals wasn't there so I had to re order missing items, food that was delivered was stone cold
Charlotte . 2024-02-06
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Was lovely thank you but you forgot my sauces and last time I ordered it was the chicken nuggets
Shenton . 2024-02-05
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Visited yesterday and the level of service was shocking. There was a few people in but not busy at all. I stood at the counter waiting to order and the staff just stood there chatting while looking straight through me and completely ignoring the fact they had somebody waiting to order. A delivery driver walked in to the left hand of the counter and was greeted straight away which really annoyed me. I eventually asked if there was any possibility of ordering some food to which I was served. I was asked to find a table and they would let me know when ready. We sat and waited for the food which never came, called out lots of numbers but nothing. Eventually I asked the your girl what was going on with the food and she replied, I am sorry your food is on the side and we didn’t realise you was here waiting! I walked to the counter to collect the food and then I was told they were waiting on something else to add to the bag and it was still cooking. A young man who appeared to be the manager came to the front counter and could clearly see I was not happy. I told him how I felt and that the staff were so unaware of the people around them. They just flutter around chatting and messing around in the kitchen. I told him about the experience with the food and the terrible service and he replied with, I will speak to the staff and tried to apologise. I told him this was my second experience in a short space of time and how frustrating is was and he didn’t really say anything. Anyway…. Minutes later, while sitting with my family eating our cold meal, we see him messing around in the kitchen with the others and staring through the kitchen at me. What amazes me is the fact that somebody owns this company, it fails continuously and they don’t ever stand back and look at the basics. Dismissive staff, useless managers with no people skills or leadership whatsoever and just an overall appalling experience. A shame really as the menu is good, the food is pretty good when warm and the location is convenient. Burger King - sort your people out!!!
Carl Bennett . 2024-02-04
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Food was hot, delivery driver was lovely.
sarah . 2024-01-30
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Absolutely furious as you've forgotten my chicken nuggets
Shenton . 2024-01-27
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my order took nearly 2 hours to arrive, it was freezing cold so I binned it... I work in the catering sector and the food was probably dangerous to consume and I wasn't prepared to reheat it either
gemma . 2024-01-27
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Right so the reviews about it being quiet are true... most the business is through uber or similar. We came in about 2 o clock it was empty so you wud would expect there to be house keeping ... the tables were cleared but not wiped down or cleaned there was sauce and crumbs over numerous tables.staff was more focused on NOT acknowledging the majority of customers I saw come and go which was a eye watering 3... The floor same with the tables are sticky felt like one of them glue traps for rats. Won't be coming here again ... burger was barely warm in stale bread didn't enjoy it at all . chips were awesome tho as that was clearly cooked fresh not a burger made ages ago sitting there . Won't be coming here again surprised they even still open . Couldn't see any mask for the kitchen staff so hair etc from beards/long hair can get into you food . Very bad hygiene
raj haithcock . 2024-01-27
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Was hungry and popped in for the Gourmet Burger whilst the restaurant was empty however it was full of delivery takeout drivers and the person serving had the title badge “Staff Manager” had no idea how the Till functions. Asked for salt & pepper which they did not have in stock also they charge now for sauce 30p each. Burger itself was okay however the broiler needs tweaking as it felt cold, was informed that it’s due to the buns being taken out of the fridge. WC needs attention as it looks like it’s been abandoned 😂
Hans Kalsi (Toons) . 2024-01-25
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the food was lovely but only Luke warm
Beverley . 2024-01-22
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Paid extra for loaded fries and only a sprinkle of cheese
Jodie . 2024-01-19
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Food was great came very quick and was very hot staff was excellent and very polite cleanliness was on point all tables clear and clean
iiDeluxShadow13 . 2024-01-18
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Service was good very polite.food came out quick and was hot
Elliemay Wilson . 2024-01-18
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Abysmal, I genuinely think you'd have warmer food if you fished it out of the bin outside. For a restaurant with more staff than customers, it's baffling how they can still serve you cold food, and considering the price you pay for the "food" you'd be better of visiting somewhere else in the area, and have something that resembled good quality food
Jason Toone . 2024-01-14
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There was some issue with the order on drive through and the staff was very rude about it and looking for confrontation. I quitly left without talking much and getting my order. I lost 13 buck but I hope this review can reach to their people at top so that, they can stop a bullying staff
Aryan Raheja . 2024-01-14
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All the food was hot and delicious and the order arrived on time. However I only received 6 nuggets instead of the 9 ordered.
MIKEY . 2024-01-01
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Food was later than initially expected which was expected due to it being NYE however when it did arrive it was all cold
Kelly . 2023-12-31
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Food cold. Staff have no idea and are ignorant. Place is so filthy. Don't go here.
Rhea Louise . 2023-12-29
MORE AT Google
Chimichuri burger was lovely & delivered hot … thanks
Debbie . 2023-12-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I booked a table for 4 people at 2pm to celebrate a Birthday and anniversary. On arrival stood at the reception desk, no one came i had to go and find a member of staff. She looked on the system and said she couldn't find our booking, she said 'never mind we have spaces'. We were taken to a table and we sat down and she walked off. No one came to take a drinks order we were going to queue and get our carvery but there was only scraps of Beef and no turkey and no staff member at the Carvery station so we sat back down No one still came to our table so we had to stop someone walking past us. She wasnt' very friendly and seemed annoyed at our complaints. We asked if any more meat was being prepared, as we were prepared to get up and leave. She went to find out and said a Turkey as being prepared. Therefore we stayed. The Chef doing the carvery was friendly, but the food below standard the veg were either dried up or cold, no one rotating it or replenishing (my dad asked them to change the hard stuffing which they did) really unhappy and certainly wished we had not come. The drinks were expensive, £12 for 3 glasses of coke, we didn't refill as only there a short time. The Female member who we paid was very pleasant, we told her we were not happy she apologised, but nothing can take away the bad experience we had
212 Opinions
Excellent food and lovely, caring staff. Didn't stay at Hotel as I live locally but if the dining is anything to go by I bet it's wonderful. Hats off to the manager who is doing an amazing job in the face of hard times right now.