Burger King in Blaby

No sides were delivered and no drinks, all of which were paid for

Polish/Romanian Manager "Karolina" was very rude! This place will close down soon as its not busy at all. I recently became a regular customer. but, never again. No wonder why they're not busy!

Item missing and food not hot overall not very good

19th January 2025 between 16:00 and 17:00 at Leicester Meridian Park. We have been refused to order food and send out without any food. I and two children went to eat in the restaurant. The girl at counter refused to help us to order. The rest of the staff were cold and uninterested. We were really disappointed Btw the restaurant was100% empty. No wonder.

I didn't get the wednesday addams kids meal box but my daughter loved the cheese burger

missed off a drink of fanta orange a kids nuggets & fries plus 2 kids fries. tried calling restaurant several times got no answer. requested refund on just eat but no option to request refund for individual missing items. very poor.

Great food, loved the loaded king fries!

This is the second time i have ordered from here and both times half the food has been missing! How can you forget a burger and fries when i’ve ordered a meal deal of a burger and fries? Terrible.

Good food forgot burger but was nice

Nasty food, cold and unpleasant

Ordered food from here, told them to call me as I was parked up in a lorry, no phone calls from the delivery driver and he said he’d delivered the food when he never did. Tried calling the restaurant and no answer. Awful service

Awful experience ordered on app said order be readyin5 mins, after 30 min wait still no food, spoke to lady who said she was manager, she said have to wait as busy, was rude not going there again and advise to avoid burger king at all cost. Going to buy macdonalds

Varun doing good job very quick and very friendly and polite

Great customer service nice tasty food

Took 2 hours for food to be delivered, food was cold

this order was not delivered at all!

Food cold, didnt get the majority of my order.

Food is always BK standard from here, but the service is terrible. went in the drive thru, was asked to wait in the car park. 15 minutes later, other cars that parked up after me have been given their orders. After 15 minutes my partner went in to ask where the food was, she was told we had already received it. We hadn’t. It eventually transpired that they had given my food to a different customer. I then had to wait another 10 minutes to receive my food. There’s nothing fast about this fast food place

Forgot the main part of my order (the burger) so im left with fries and cheese bites thanks.

Great service by varun and team.

Estimated delivery time kept on getting later and later I received my order over an hour later

Told not enough staff to take the order. Told to go and use the menu machine. Walked out.

staff was really kind and helpful

Lovely people, smooth and fast service just a great experience

Item missing no chilli cheese bites advertised as an offer but missing. Driver went by our address then turned round then talking etc and then finally delivered had to reheat food!!!

There were no fries, and there is no way for us to query just the fries in a meal on Just Eat, so I guess all I can do is leave a bad review. It's really not that hard to put fries in a bag.

Food was service was amazing. Staff were great! Denver assisted my nan to order her food too.

Food always cold! Tried different fast foods so now a JUST EAT! Issue!!!

Superb food, hot and tasty and order was prepared perfectly.

Rude, 1 person in store eating, 1 i. The drive through Me and my husband stood at the till and asked "is anyone serving the tills" i got a funny look from a young lady and then still stood for another 15 mins before a young lad came and asked for our order (made us feel like an inconvenience, then a customer) due to attitude, we walked out... this issue seen to be on going and tarnished reputation of burger king in this area.

Went after being at the cinema. Ladies toilets were broken, would not flush. Considering it was 9.30 pm, so not busy, several tables were covered in rubbish as was the floor. My whopper was cold. Not even luke warm. Cold. Went to the counter to complain, staff were in the back and didn't come to the counter to assist. Burger king used to be lovely and was always a nice treat. Won't be visiting again I'm afraid.

Real tasty food with good atmosphere and customer service

Delivery late was originally 7.15 to 7.35. Food cold. and I am glad the nuggets were free because they didn't turn up

After a top notch service from manager Jake and staff at that time me and a friend of mine have been to the same burger 2/3 time's After that to find service and food quality down to a near zero absolutely gutted we are 😢 Indian manager rudely arrogant no. People skills says one thing one minute says something else the next not happy at all I don't think we will go there for few months now p.s headquarters need to also look in to why they don't have the vegan royal meals offer on 7 days a week but always seem to have offers on for meat eaters , you need more managers like jake who constantly works on all 4 cylinders

My daughter went to meridian Leicester we are pretty sure they gave her the wrong burger she asked for plant based she bought it home and it did not taste right it tasted meaty in the bin it went. We tried to call them ring ring ring no answer such poor service even service at the branch very poor

Very friendly delivery person. food piping hot and order spot on.

they completely forgot my whole meal and was left without any food to eat

One of the best burgers in town

Really enjoy stopping here on the way home from work. Staff couldn't be more helpful and friendly.

only half of my order was delivered

Food was supposed to be delivered at 6.05pm delivery time kept changing. Food arrived at 6.46pm stone cold.

Had to wait too long for the food

I ordered a beef melt with an extra patty, which I paid for. There was no extra patty in my cold burger and I only got 5 and half onion rings. Worst BK.ive ever been to

live a little distance from store so didn't expect piping hot but food was cold/luke warm in patches, delivery was slightly later than the estimated window and our order was missing items.

Food was hot n fresh. Excellent service by staff. Also, the store is nice n clean.

Burger king is the best fast food chain in my opinion,it's a bit pricey but you get quality food for that money

Friendly, helpful staff able to deal with a difficult order with ease. Clean and well presented seating area. Would highly recommend

Amazing as always, prompt delivery

Ordered bacon loaded ceasar fries with both meals for £2 extra each and only recieved regular fries with both meals

Ordered four Chicken Royale meals and only received three.

Asked for item at counter which is available in store, was told it was only available online when I wanted to pay in cash. Staff weren't helpful at all just said that it has to be online. Then after food was order the quality was poor with burgers being soggy and poorly arranged.

good food and good service, Varun was very friendly, helpful and had great customer service

Varun was very helpful, couldn't decide what I wanted so he helped me, his beard is better than mine too.

Decent place for a meal. Decent value for money. Staff are friendly and helpful

Terrible service. Chose BK as it said food would be delivered in 25-30 mins as I had my 4 week old napping this was perfect yet it arrived after an hour. The food was cold so went in the bin. I called twice but no answer. I want a refund as this is really not good enough service, food and communication.

it came in good time, but I paid a little more extra for different chips and I got plain

Usually ok, here, but service was poor today. The server was uncommunicative and seemed totally out of her depth. Actually took 3 orders for items they didn't have available and seemed unable to grasp obvious remedies for the situation. A bit bizarre. The meals when they came were fine. Just one of those 'off' visits.

Great place, good service, clean and tidy. Definitely better in area.

Missing ingredients which I paid extra for😡

I've been coming here for years, every time I leave it a while and hope it'll be better then next time, but it never changes. Although the service is characteristically awful, the food is usually good, however this time both were terrible. Numerous staff standing around doing nothing even though id ordered in advance, i ordered a milkshake through the app only to be told they don't have any in store and I couldnt have a replacement drink with my meal because it didn't say so on the receipt. After I while and having spoken to the manager he finally gave me a cup, I filled it up with Coca-Cola which actually just tasted like sour lemon. Awful service.

Great place for dine in and quick and efficient

Excellent service. Cheerful and good communication

Really nice burger everything nice and hot

no drinks arrived yet no option to say so on the help page

Better than maccys hands down! Snm

paid for mayo and barbi sauce ,none insitue .

Its smaller than my left balls4ck.

Food was cold chips wernt cooked properly normally food is hot cooked properly but today it was Shockingly bad

Really good place , quick service , really nice staff!! Best service so far !!!

Delicious but for the price u pay, portions are small.

Food was amazing, why would anyone go McDonalds. Keep up the good work guys. Jake was especially helpful, five stars to Jake and the team

Missing my Sauces and my Drink that I ordered, incompetent idiots

items missing my kids didn't get their items

Never received it at all I was in home I have the driver on camera he called once then walked away I wasn’t quick enough to get to door he could have left it now £31 down and no food no stars

Followed instructions and was came early was really nice and hot!

Try delivering what’s been ordered and try answering the Phone to deal with the issue. Poor service.

Thanks for not delivering the complete order and thanks for not answering the phone

Ordered from here twice. Both times missing items.

whenever I order there is always something missing from the order

Exceptional food - hot, delicious and delivered on time. One small item missing but won't stop me coming back to order from here again.

Missing food and still awaiting a refund!

Nice food very quick manager nice bloke

Tried the peppercorn Angus absolutely beautiful burger really enjoy will definitely order

Good food, quick service and friendly staff

Very quick and polite service, restaurant was clean and food was great! First time I've had burger king in a long time but will definitely return.

Nice clean environment with quick, friendly service. Food was so hot and cooked well. Tried the Doritos king box, the Doritos chicken fries were delicious! Not been to a Burger King for years so was a good one to come back to!

I enjoyed the burgers and had a positive experience with the friendly staff. It sounds like a great place to grab a bite to eat! Quick service.

not had one for years and so much better than McDonald's

The Whopper was missing from the order. Tried to ring the restaurant but only got through to answer machine.

Clean and Quiet store, so was served fresh food.

Wrong order was sent. I ordered double whopper meal with cheese, but only a single whopper was sent with no cheese!

I was items missing from my order

Good was cold and missing a meal I wouldn’t give any stars if it was an option

Didn’t ring door bell that would have noticed me he was her and just left the food outside the flat which is not acceptable. He did ring but due to phone being on silent I didn’t hear it. Need to actually press the apartment buzzer would help him

Item missing from order. Phoned branch and member of staff admitted he knew what was missing without me even saying what item was missing. If he knew then why send it out? Will be making a complaint to management. Store refused to send out missing item

Simon is really nice guy we enjoy his company

Amazing store, amazing staff quick and great service

Cold, Empty, staff on their mobiles when I walked in, I had to call for service. Served me a bang average burger for a small fortune and the drinks machine was only dispensing coca cola

Great food all arrived piping hot and on time with all the items ordered.

Lovely food & quick service. From placing the order to it being delivered, it only took just under 30 minutes which is very impressive. Food was still nice & warm when we recieved it and the delivery driver was lovely & polite :)