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Disgusting facilities. Didn’t order food as after going to use the toilet facilities my shoes stunk of what should be in the toilets! Maybe if they actually cleaned the place and it didn’t stink of pish I would have ordered some food …. Avoid!

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graham roper . 2024-10-28

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Staff prepared restaurant to close early, so we could not seat or not even use the toilet! 30 min before closing! Late afternoon on Sunday when driving home over 400 miles, not lucky to stop at this one.

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Monika Young . 2024-09-29

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Chris and new chef (first day!) were absolutely fantastic, never been to a Burger King and felt like they valued every aspect of your order. Truly amazing service from Chris and brilliant service and food from the chef. Great work guys, thank you!

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JJ . 2024-09-28

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Burger king not open late staff. Toilets the worst I've ever been in absolutely disgusting no toilet seat no toilet paper. Minging!

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Paul Richardson . 2024-09-21

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The worst services ever the so called manager has nothing but attitude not helpful very rude they don't open when they should arrived at 11.10am should open at 10am was told no staff so can't open! Yet another stop for us lorry drivers that is no use to us please sell the franchise sack the rude manager and let McDonald's take over! Disgusting!!!

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Ben James . 2024-09-02

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Stopped off for a quick burger on a 4 hour journey. Wasn't sure what to have but tried their chicken ceaser. Without doubt the worst burger I've ever had. Ridiculous amount of salt on the fries and the cheese bites were covered in some further heavily salted coating. Burger King, I am done, even if I'm desperate. Fast food at its truly worst. Although shout out to the server who was friendly and helpful.

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Carl Charlesworth . 2024-08-07

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On Monday mid-morning, we found Burger King was closed which was a bit shocking, so we decided to go to the next service station, however, we did get some coffees from Gregg and the young man's service was so polite, courteous and helpful, he made the experience completely agreeably despite the rundown of the location. Toilets were clean!

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Mercedes Cunningham . 2024-07-30

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I don't remember when I have had such a delicious and hot burger to consume, almost like it has been made with love ....and I know why, cause the staff, especially the girl behind the counter were so lovely and friendly! I will be coming back for more, I have no doubts. Located within Aaplegreen and Greggs on A1 with a carpark and seats outside.

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Andrzej Papiewski (Daemonum) . 2024-07-19

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Had a double whopper meal. It clearly wasn't prepared properly as I had violent vomiting the next day. Obviously something isn't going right with their health and safety checks. I won't be back.

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Scott . 2024-06-09

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Closest before it says it closes

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Chrissie Jones . 2024-05-12

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Great place near the highway to relax and eat and drink great coffee. Great Angus burger, I recommend it to everyone, it’s the most delicious. The hall is always clean, there is a modern, well-equipped toilet, so try not to drive past and slow down in advance. We always like it here; we come here regularly when we return home from the north.

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Oleg Samoilov . 2024-04-11

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My eldest (11) says the chips were better than McDonald's and the speed here was phenomenal! Great stop for a burger!

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John Young . 2024-03-09

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Game changing vegeterian/vegan options

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Parsh Shah . 2024-01-16

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Honestly the best Burger King experience I’ve had in the UK. Food was delicious, fresh and hot. Tables were tidy and staff were very friendly. 😃

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Jenna LaRiviere . 2024-01-01

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Filthy ladies toilet, obviously not clean in a long time due to the dust and cobwebs built up in the corners of the cubicles. Burger was only warm but the fries were hot.

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Bunnykims . 2023-12-28

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Closing time at 9 pm, came 8:10pm, staff still inside, but not serving, doors closed.

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Olga Babre . 2023-09-17

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Clean very friendly staff. Good food.

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Eric Ashby . 2023-08-23

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Absolutely disgraceful only wanted a burger and the staff wouldn't even help with the electric menu went to the garage instead never use burger King again

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neil smith . 2023-07-29

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The food was okay, but the restrooms hadn't been cleaned for some time. They were covered in loo roll, and the hand dryer didn't work.

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Graham Foster . 2023-07-24

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Visited at 8.40pm, very friendly staff & freshly mopped toilets. 🫧🧼 Good Teamwork by all 4 staff including Julie (not Judy!) who was hard at work, not at home. 😇 Colour coded mops & buckets used to maintain hygiene separation. ❤️💙💛 2 Whopper Juniors no Mayo, 2 Cheeseburgers & 2 Hamburgers. 🍔🍔😋 Clean & Smart Restaurant, no thanks to Greggs concession who refuse to take turns cleaning the toilets. 🥹🚽

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Toby Granshaw . 2023-07-19

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Some staff members give their heart to the clients and others refuse to even acknowledge their existence! The same goes for the delivery riders. Some orders are made right away depending on who's on shift and when and some by the preference of the staff for some riders or clients. Waiting time extends easily ti longer then 30 minutes at times. Some of the regular clients and riders learned the staff's shifts, in order to avoid being ignored and treated disrespectful. No gloves are worn by any of the staff handling food.

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Bianca Beugels . 2023-06-30

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The place seemed spacious and the staff were friendly.

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twickles edra . 2023-06-23

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Visited various times and the toilets are always closed. Finally asked staff and had various answers but it seems they just close them so no one can use them so they don’t have to clean them! I pointed out eating places had to have useable toilets but met with grunts, don’t know and it’s the manager Judy’s problem. Where’s Judy? You guessed it, she’s not here.

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Neil Moore . 2023-06-18

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Every time you stop there before 7 pm restaurant is closed for the cleaning. It was nice and quiet place to eat but before 7 only .absolutely useless team.

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krzysztof krajewski . 2023-06-13

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Hate these new ordering consoles, whoever designed them needs shooting. Give me a humanbeing and a proper till any day

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Antony Ding . 2023-06-02

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Needs a good clean. Dirty walls and floors, big cobwebs hanging in corners. Burgers were cold thin and overcooked, buns stale and falling apart. Tables were also dirty despite staff standing around with not much to do. The dustbin where you discard your table rubbish is particularly filthy and unpleasant to look at. Toilets were cordoned off because too many people were using them and not buying food Definitely the sort of place you stop out of necessity, avoid if you can!

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Junk Mail . 2023-04-06

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Best fries I've had in ages - they rivalled Five Guys! They were quiet when I went but food was quick and tasty.

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Seb Elliott . 2023-02-23

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Friendly staff, and then got my order correct something inheritance burger Kings struggle with. Fresh salad

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paul stickland . 2023-02-15

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Served by a lovely lady called Nicole today, fabulous service with a smile. Would recommend her service 👌

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Aaron Cunningham . 2023-02-03

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I was served by a lovely young lady called Nicole, the service was brilliant and very fast at getting my order completed, will happily come back anytime she is working. However I did get death stares while I was waiting for my food by other employees. Other than that a great experience with Nicole 😁

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Rio Maloney . 2023-02-03

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Nice food. Friendly staff. Very cold in restaurant and even colder in the toilets.

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Julia Cozens . 2023-01-25

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It's had a facelift recently but the staff are the same slow and unenthusiastic crew as before.

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Thomas Paterson . 2023-01-12

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Food cooked fresh, staff very pleasant and polite.

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Ad Sted . 2022-12-15

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Service took a while but standard fast food

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Natalie Lamb . 2022-11-09

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Loved eating a burger with proper Chips that have taste & flavour!

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Chris Burns . 2022-11-08

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Stopped in on a drive down to London for a quick lunch. Standard Burger King menu, does share the building with a Greggs. Wasn’t overly busy and once ordered food was ready in under 5 minutes but the fries were clay cold with way to much salt. We also used the baby changing room which could do with some TLC.

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blakes999 . 2022-10-11

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I had the burger and had the option to customise it by adding cheese and bacon

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Elliot Long . 2022-10-10

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Whole place is up and down too much mess everywhere one person working

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ikram qureshi . 2022-09-29

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Pit stop Mam needed toilet break A1 South bound glad this was here staff helpful

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paul gallant . 2022-09-29

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Staff are great and very quick courteous service

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Foyez Ahmed . 2022-09-28

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Wrong order....long wait...FAIL

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Grant Sharkey . 2022-09-27

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Bad food poor customer care no toilets as staff could not be bothered to clean them as she said they are closed because people keep coming in to just use the toilets there was about 7 cones blocking the entrance to the toilets that had been there for days as you could see where they had been swepted upto the rest of it just felt unclean

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Paul Wilson . 2022-09-20

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We visited today sadly, toilets out of action, food average at best, place filthy and overgrown, neglected...could only be saved by a bulldozer.... 1/10 stars...at best!!!

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Big Wheels TV . 2022-09-18

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No one there seemed closed? No signs no staff no service so we left

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Robert Vinall . 2022-09-16

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Excellent service from onsote Manager who was serving, clearing tables, dealing with foreign truck drivers and generally bossing the place in an affable manner. He rustled me up a gluten free, bun-less burger fries and drink for less than a tenner. Plenty of parking spaces.

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Macartney Forbes . 2022-09-03

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I've seen cleaner Burger Kings that this. Burger is ok.

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JA . 2022-08-27

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Very nice but close early in the evening. Not good

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Selim Chowdhury . 2022-08-19

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Didn't appear to be the cleanest place, but at the end of the day it's just fast food and my meal was decent.

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Vlad Acatrinei . 2022-08-05

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Who doesn't like a Burger King? Okay, it's not to everyone's taste but every now and again, yum! I had a double whopper with cheese and some chips, one of the best I've ever had! Freshly made and very, very tasty. Delicious. I wouldn't say this is the cheapest option out there but what is nowadays! Service was good but they were understaffed for a lunchtime. Overall very good and would recommend.

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Allister Morgan . 2022-08-02

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Drive through long wait for one's order

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Alison Evelyn . 2022-07-24

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Karen looked after us very well.

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Rob Donovan . 2022-07-18

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Just what we needed. Chicken no cheese salad and chips.

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Paul Ward . 2022-07-18

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Toilets were filthy, disgusting and digraceful looks like they had not been cleaned for a week

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Ross Carter . 2022-07-17

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Service was good, but why do they close so early in the afternoon?

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Luuk Goumare . 2022-07-12

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A good place to stop after a long drive but it's a shame they got rid of the freestyle coke machine! That was the reason I stopped at this specific burger king.

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A Carter . 2022-06-23

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Typical Burger King restaurant, the stars are mainly for the staff, thank you.

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Ioan Blemovici . 2022-06-21

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Nice, clean and as expected. A little taste of home while visiting the UK. 👍

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Charles Norton . 2022-06-20

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Chocolate Milkshake was more like vanilla, couldn't see the chocolate and it tasted like vanilla. Paper straw fell apart too. Apart from that it was ok

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Locksley Douglas . 2022-06-19

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Greggs & burger King OK but toilets left a lot to be desired!

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Valerie Shortman . 2022-06-09

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As with the attached Greggs. Place was dirty and messy and NOT being cleaned. Shared toilets should be quarantined by World Health. Serious amount of work required. Starting with mass-cleaning and repairs.

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foz foster . 2022-06-04

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Over priced for what you get over £8+ for a meal that was small enough for a child.. I won't be going to any burger king again.

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Richard Surtees . 2022-06-04

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Chicken fries, a must try. Very friendly staff

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Mirza Usama Saleh . 2022-06-03

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Good burger king, staff were very friendly and helped get the free whopper with the voucher.

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Alex Handley . 2022-06-02

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Absolutely divine! Quite expensive but I suppose that's because it's at a service area. Will definitely be back

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Evelyn Salvage . 2022-05-28

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The burgers are so much tastier than McDonald's.

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John Ayscough . 2022-05-27

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Was unfortunately closed due to staff emergency, shame...

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David Jordan . 2022-05-22

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Just convenient place on highway where to take short brake, nice food, friendly staff.

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Miss Popins . 2022-05-16

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Heavily understaffed, we stopped there with a group of 20 people (which I think is normal for a roadside stop) and it took them over an hour to even take all of our orders. The woman behind the counter was completely overrun to a point which they couldn’t out a single correct order anymore. Avoid this location with big groups.

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Mees de Ridder . 2022-05-07

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One of the cleanest stops on the A1 if you want a coffee or bite to eat. Plenty of free parking, easy to find and next door is a filling station. Staff a bit slow at serving but extremely apologetic for that as they where short staffed.

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J W . 2022-04-18

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Very caring friendly and helpful staff

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Rahemat Chhitra . 2022-04-11

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Gemma and the other lady were excellent and really friendly, and despite a small size the kitchen staff served us and everyone else extremely quickly all food was warm aswell which is a plus sometimes a struggle at service stations to find. If your on a long trip like us definitely stop in. We were having a terrible day and it was helped alot by this stop :)

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Dan McCabe . 2022-04-09

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Had to wait for food and only just warm when we got to the car

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Scott Brazier . 2022-03-28

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Quick service, splash grab n dash. BK always good, even warmed up 2 hrs later!!!

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Pee Mee . 2022-03-22

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Reasonable prices. Good place for a rest and refreshments

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gail smith . 2022-03-16

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Grotty untidy place, toilets disgusting, but sandwich nice

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Ann Lazenby . 2022-03-10

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Wasn't serving any food when we pulled up, even though sign in window was lit saying open

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Clive W . 2022-03-06

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I'll keep this short, like the coffee serving. The food was typical Burger King tasty and the price was typical too unlike some other services stops. The staff were pleasant and responsive. We stopped here mid Feb and it was cold inside, not sure why but take a coat in with you just in case. The coffee I got as part of the meal was only half full. Also the music sounds like its royalty free stuff.

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Marek Las . 2022-03-04

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There staff were friendly however the toilet facilities in Burger King were cordoned off, seemingly as there were so few staff on duty. We were directed to use the facilities at the fuel station which is across the forecourt. This is strange, if the businesses aren't connected. The food was bad and burger king is strangely expensive too. The carpark at the side of the building is very obscure and poorly laid out. Overall I would not recommend this place.

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Raheel Akram . 2022-02-25

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Good place for a quick bite to eat

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June Smith . 2022-02-07

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Terrible meal from Letchworth Burger King, I would give a 0 if I could

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Samantha Schwenk . 2022-01-22

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Mmm burger King. Burger King app needs some family offers. Not good for family of 5 using codes can't do more than 2. family of 5 it's a nightmare. If u could use codes we would still be spending £30-£40 can't really see the problem. Think mc Donald's next time. Sorry burger King il miss you.

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Neil Twigger . 2022-01-21

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Toilets were grim, didn't stop for food.

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Andrew Copeland . 2021-12-29

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Called at this service stop on the A1, but was unable to access the facilities.

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Charlton Chestwig . 2021-12-29

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Closes at 20:00, not 21:00. Drove 20 minutes to get there at 20:28 and it's closed.

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Daniel Ball . 2021-12-15

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Enjoyed my whopper was tingling

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Jake Bowler . 2021-12-11

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Didn't get anything from burger King

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Anne Froud . 2021-12-06

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Only 2 tables available in the restaurant, expensive. The food is good and very tasty just let down by the standards of the venue

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Dan Hunt . 2021-11-19

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Asked to clean toilet and they went in and cleaned it . Polite staff

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Ian Stephenson . 2021-10-31

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Surprised how dirty this place was, considering we are still in middle of pandemic. Decided to eat in our car. The staff were good, but only 2 of them and they looked overworked. Every bin outside was overflowing, so had to take our rubbish with us. The one star was for the staff, otherwise would be zero.

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Minnie Quinn . 2021-10-29

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Toilets were grim and the food was slow/cold

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James Brotherton-Ratcliffe . 2021-10-27

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Food as you would expect. Service was good. Eating area clean. Toilet facilities clean.

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Karen Twigden . 2021-10-18

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The most disgustingly filthy place. Was ignored in the queue while the lad did nothing so went to the toilet and it was worse than trainspotting. Absolutely disgusting! They say you can judge a kitchen on how the toilets are which looks true here so we left. Just don't bother!

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Bambos Iguanadon . 2021-10-13

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A good burger 🍔🍔🍔🍔🍔 I use all the time

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Michael Lewis . 2021-10-10

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Friendly staff . Bitter coffee cold fries but the burgers were ok

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maz Moate . 2021-10-09

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Food was fine but car park a mess with litter etc

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Kevin Armstrong . 2021-10-03

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Sad, dirty place. Don't stop here.

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Wendy Richardson . 2021-09-13

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Just a place to cheat on the eternal diet. Filled a hole. Clean and tidy though.

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Clive Winn . 2021-09-11

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Great food and service 👍😊 Clean and tidy, speedy order and pleasant staff.5*

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Mike Marriott Smith . 2021-09-10

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Some of the most filthy toilets on the A1.

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Sarah G . 2021-09-05

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Great value for money ,hallumi buger was delicious.

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Annette Richardson . 2021-08-30

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