Asda Newark Supercentre in Newark and Sherwood

Free parking. Large store. Good produce. Reasonable prices.

Dirty . Boxes and cardboard everywhere on the floor very Scruffy and staff hit and mix

Standard supermarket plentiful parking with town centre location

Absolutely gem at the self check out today, at 2pm. Wasn't able to catch her name but it began with a K. Really helped me out and did some walking for me, since I use crutches.

The staff are always wonderful, but damn this store is barren! There's never any veg for some reason - I often find the small co-op up the road is better stocked.

Pre booked parking for 2 nights first night car got broken into and damaged ,security guards were great helping us

Very helpful and friendly staff. Its a shame the same can not be said for the 'trackie' 'wannabe gangster' locals. If they walk any harder they Will set.

No opening times anywhere on the outside of building, empty boxes everywhere, not a huge selection of anything despite being called a "supercentre". (The local co-op has more, and it's half the size) And then there's the wrong tickets. A plague that will see you paying two or three times the shelf price, because it happens near enough every time I'm in there. Clearance items are overpriced too, only being at best mildly reduced because they'd clearly rather see them in a skip that's locked behind 3 barbed wire fences. Forgot to mention the "trolley police" will gladly let huge queues build up at the self checkouts, not letting basket shoppers into the trolley area during peak hours. A problem that the local Morrisons doesn't have. Another problem Morrisons doesn't have is the checkout staff gossiping to the point where if your till malfunctions (which happens OFTEN) and you're right next to them, they're completely oblivious.

A big store with a good selection of fresh, frozen, and pantry food, as well as clothes and homeware. Lots of parking, although can get busy at peak times!

I love the dark and creamy milk shake i was served at the pizza section im going to reccomend to a freind

My experience with ASDA was horrifying and utterly unacceptable. I was assaulted by their store manager, an incident that should never happen in a retail environment. Shockingly, when I reported the incident, ASDA's response was not only dismissive but downright appalling. Their support for the aggressive behaviour of their staff is reprehensible and sends a disturbing message about their values. Customer safety should be a top priority, and ASDA's failure to address this issue appropriately reflects poorly on their commitment to customer well-being. Avoid this store at all costs if you value your safety and expect responsible corporate behaviour.

Good location, good groceries ☺️

Dreadful experience never shopping there again staff dont listen rude and aggressive.

I Found Everything I Wanted In Store.

Staff very friendly and knowledgeable

Usually get what you need from here

Nice place multi story carpark had lots of spaces think it does have the scooters but not sure

Parking is unavailable for tall vans. Shocking. I'll be going to morrisons now.

2nd Sept - very helpful staff: chap in the wine aisle and lady on the self service tills.

Big supermarket, till 22:00 open and the scan system and the service is good

Good location in the town. Average prices But needs more people on the checkouts not self-service

Great store with friendly staff

A good place for quick shopping.

😍😍. Love our asda. Staff are awesome.

I've not been in Newark Asda for years but as I was visiting the town I cancelled my online order and decided to go there. First impressions were good and I got everything I needed. However, as I went in at opening time, I was to find out, at checkout, there were no "normal" checkouts. Not good when I had a trolley full of stuff. I absolutely hate self service tills. Fortunately a charming lady came to my rescue and did all the scanning. Top marks for her. If I had known I would never have gone in. Moral of the story "stick to online ordering!"

Well-stocked supermarket, the automatic checkouts are annoying.

I visited Newark store 13-06-2023 around 6:00 pm and unfortunately had a disappointing customer service experience that left me feeling frustrated and undervalued as a customer. I asked politely asked Asda staff member on tobacco section for a vape liquid. I didn’t say anything to disrespect her and requested like I do before but she demand me multiple time to say her ‘’please’’ first then she will serve me. I nerve had any experience in my life before that I go to any store and staff request me first to say ‘’please’’ first then they will serve me. I haven’t said anything to hurt her feeling if you have any camera with audio recording you can check.

Woman who served me at the kiosk was miserable & didn't really want to serve me as I didn't want cigarettes (she asked) and because I had 3 frozen items as well as a sandwich... (even though the sandwiches are located right next to the kiosk) . she knocked one of my cans of coke off the counter when scanning (accidentally).. & went: you might wanna go and get another of them... so I picked the can off the floor & exchanged it for another.... looked at my Receipt when in the car and I was charged for 3 cans when I only got 2! So an overall disappointing venture to Asda...

This store follows the familiar ASDA blueprint of immersive all-round shopping. While it is not the biggest or grandest ASDA I have seen, it is still quite large and contains a wide array of items. In terms of the environment, the store is clean, well-maintained, and pleasing to look at. Almost everything can be found here - from fresh groceries to clothes, home accessories, drinks, ice cream, gadgets, baked goods, toiletries, etc... the list is endless, really. There is an underground parking lot, as well as one above ground. Prices are reasonable and there are many checkout points - for self-checkout, or otherwise. It really makes for a good shopping experience.

Shop here, however I think the people on the bakery need to go Asda Grantham for some lessons on how to make the doughnuts more appealing. Granthams are spot on, Newark’s haven’t seen any sugar. Other than that not bad place to shop.

Don't like the self serve tills. Staff are really friendly and helpful the car park needs keeping an eye on because some people park in the disabled parking and they don't have a Blue badge

Never any cashiers on checkouts

Went in asda cafe today with my dad while we waited for my sister in law to come meet us with my 4year old nephew we brought him a kids meal and me and my dad already had a hot chocolate i was then informed by the server that all of us had to have purchased either a drink or food to sit in there i told her me and my dad already had a hot chocolate the server spoke to me in a disgusting manner when she told us that all of us had to have something. i was spoken to like i was a child and not a 33 year old woman. i work for tesco and i wouldnt dream of talking to my customers the way she spoke to me we did say something to her but she blamed it on being busy and a new starter and her manger was sitting in the booth behind us and didnt say anything. definetly will think twice before going in there again.

Not entirely sure why the lad with dark hair thought it was acceptable to leave all his rubbish across the aisle floor while he was filling the shelves... health and safety would have a field day if they'd seen this.... only one of the escalators is working too which has been broken for the last 3 weeks.

Great selection of products in this huge store. Good free parking and access.

A clerk at the pharmacy refused to serve me without an ID. I have picked up the same over the counter medication a week before, and I have always purchased from this pharmacy specifically those painkillers. Never once I have been asked for an ID until this day, either training refresher is required for this specific clerk, or specsavers, since I am visibly over 25.

Mid size asda. Food, bakery, clothes, few electronics and house ware, car products, pharmacy and resteraunt upstairs.

Come on it's a great place with great produce, and fantastic staff 5 stars just aren't enough, for the toilet facilities always clean and tidy and the cafe upstairs has wonderful food 😀

Most immature staff, the one on trolley self service. Picked up a basket for shopping, but as often basket over filled with stuff and I am holding few items in hand. Clearly any body will see that I'm holding enough stuff for a small trolley. But "here to help" staff won't let me buy items on trolley station and insisting that I need to go and pay on basket stations. Don't understand who are they helping and if they even understands that customers pay their wages. They need serious retraining. One of worst experience because of a sad person, who doesn't understand her role.

Good parking and easy to get to

Doesn't have easily accessible public toilets.

Ialways good. Staff friendly, nothing too much trouble.

It said 20p for my coke and it was 70p my rainbow drops were meant to be 50p but they were 65p what if someone goes in with £1 gets them stuff and then doesn’t have enough because the prices are wrong

Good choice. Good selection of food. White goods. Electric appliances & clothing. There is also a cafe/restaurant providing light meals or snacks, hot & cold drinks. Toilets with disabled catered for 😊

Lovely store, staff are so friendly and helpful. Well stocked 99% of time

I would do but I would sooner not have what I am writing about on Google for all to see, please provide email address to complain to thanks.

Untidy, dirty even in places. I know it was Christmas eve morning, but dirty toilets have no excuse. Some products just left on the floor. Meaning that the customers had to open the packaging and take what they needed. This also littered the aisles. Making the modest width very narrow in places.

Well the private parking companies benefit again. Parked for just over two hours, met my daughter we had dinner in the cafe and both did a large grocery shop. Through the post this morning came a £70 parking fine, tried to ring the store to complain - you get an automated message that just cuts off when finished. The parking rules are confusing and are not clear. I would have thought that, especially in the run up to Christmas there would have been better information. Shopped here for a number of years but will no longer return - tired of hearing how much these private companies are making off the motorist. Shame on you ASDA.

I can get almost everything I need. The app is a pain as sometimes it's you out when you want to use it

As expected all your usual grocery, essential supplies...clothing. Be aware uou no longer pay for parking but ANPR is used, after 2Hrs you could be fined!!!! You can't extend the parking time with the Asda team either.

Basic Asda , lotsbof products squeezed in small place . Lovely friendly and helpful staff

Ive shopped here in the past and had no issues a nice bakery/butchers/deli counter lots of stuff to buy, but today had an unpleasant encounter as i had a medical emergency that requires i eat and rest to bring blood sugars up, i purchased some cooked chicken from the fresh hot counter, went into the cafe sat down began eating only for a member of staff come and tell me i couldnt eat in there, because i didnt buy the food directly from the cafe, i told them i purchased it in store and they claimed not to be affiliated with the store, when she was wearing asda uniform and lanyard... Ms old blonde with the glasses you know who you are, finished them before i got my coat on anyway you wrinkly muffin.

I think being called a supercentre is misleading. One would expect there to be more choice. Neither Grantham nor Lincoln are called supercentre's yet stock far more produce and choice. I've shopped asda all my adult life and live locally but unfortunately can't get all my shopping needs in this store and if shopping in town, this sadly, would always be my last resort.

No toilet available lost the key ? Low on stock for time of day

We went to the asda cafe in newark and immediately was judged by an employee named Mandy, she was rather ageist and told us to leave in a rude manner as she thought we weren't going to order anything. When we then ordered 3 chips, she was annoyed about giving us the allergen guide even though I am allergic to gluten. And though I bought a Pepsi max from downstairs in asda, she told me off for drinking it and shouted at us, though we were incredibly polite the whole time.

Plenty of Isle room, good stock

Great range of produce, perfect for a weekly shop

Easy access staffy friendly and helpful cream store plenty of products plenty of parking and for disabled is a cafe upstairs can get there by lift reasonable prices around good quality

It's just a basic Asda, smaller than my local so some items have less choice than I'm used to. The staff I spoke to were pleasant and helped were they could

Couldn't get either lifts to come down to basement car park it was like they were deliberately stuck open on the first floor at 8:30pm I cannot use the stairs as I'm disabled, just had to drive away.

Had nice cuppa and slice of cake in cafe, was served by trainee who was very pleasant. Shop like all others but very very disappointed at the outside stock of plants. Yesterday I pointed out the plants were dying and needed water, today the staff still not bothered to water them and they looking in a very sorry state.

Everything that you need în one store. :)

Friendly staff , great choice of food .shelves stocked up .

My go to supermarket. Bread choice is amazing. Big big store. You can get just about all of your requirements here in one place. A+

I went and sat in the Asda cafe and a member of staff who works up there told us to leave if we didn’t buy anything which we was okay with and left to go to the toilet. Unfortunately the same member of staff came into the toilets multiple times and told us we wasn’t allowed to be in there and that security were waiting for us although we did nothing wrong. Disgusting behavior.

Overpriced drinks. Coke costs 40% more than a bottle in the supermarket. And no free refills. You’re paying over £4.20 for £0.40 of Coke.

Cafe is filthy, chairs with large holes in the cushion seating. Cutlery dirty, worse than a greasy spoon in a lorry park! Asda going down the pan.

Staff wonderful. Couldn't manage without it. Provides us with everything. We are pensioners. Deserve 5 stars.

Best Pizza Counter with great staff that really design the loveliest pizzas. Hot Chickens are made to perfection . Staff are always friendly and kind despite the dept looking underresourced.

Terrible rude staff one little ginger girl at self service checkout ,thinks she's got the right to talk to people like s##t Horrible place

Great provisions at great prices

A good shopping experience, MICK the trolley man is a fantastic and extremely helpful guy! Wish all employees were more like him

My wife and I went on a Sunday morn. Parked in the underground car park, plenty of choice to park. Took the escalator upstairs straight into shopping! Don't go to asda really and one tends to struggle locating items, but the Isles are clearly marked so no excuse really. The choice of stock is vast and could easily do the weekly shopping here. We brought 2 fresh pizza's to take home and cook. I must say that for us these were disappointing, looked tasty but not for us. Given the current status of the country with covid19 and the new omicron virus, government have ruled masks in shops, pleased to say the majority of people wore them, some did not for whatever reason. A very good, well stocked shop but one we will not be visiting again, just our own personal choice.

Staff are miserable. Terrible customer services 🤮

Very friendly staff and good prices 👍

Wheelchair access to the shop, nice little cafe and toilets on the top floor, lift only available up until around 6pm, no access to toilets after this time if you are in a wheelchair or strugle on stairs

Unfortunately didn't have what I wanted

Shocking I don't like this shop never cleaned the staff are rude and think they have more power than the police I'm sure. There's always a weight always! Staff stand around talking on there phones even the managers witch shows the level off disrespect when you can't get an answer when there stood there chatting or on there phones definitely need a shift I staff and management, I won't buy here as some staff have bad smells like wee. Witch was reported but never sorted witch buying food for you children and self I can't stand smelling that knowing my children and self will be eating the food after they have touch it at an the checkout had to put a start or could leave a review but I would not recommend this shop I go to testo or asda at ollerton from newark as there just better cleaner and more friendly

As a vegan who wanted a coffee with non dairy, I asked and told soya was available but no vegan cakes etc.. the soya was in little plastic pots which I refused. Why asda as you sell soya and others . It's got to be cheaper . Loss of a customer.

Visiting the Cafe we were met by a member of staff with her head down who ignored us and then asked another member of staff to help us. I have Coeliac disease and could only have a jacket potatoes. I wanted tuna but they didn't have any my partner wanted fish, yes you guessed it they didn't have any. Drinks wise when I asked for a hot chocolate the response was a look and a grunt that they didn't know what it was. All in all an experience I won't be visiting again.

A good asda but my visit today was greeted by two homeless people drinkin beer and smoking right by the exit and i had to push my 14 month old passed and they stunk of p##s what a shame think I'll be shopping elsewhere from now on.

Cool to see stores embracing new eating habits like vegan, gluten free etc but most these products are full of sugar. Wheres the no added sugar or keto section? Be great to see more products like this in store.

Edit: since covid I believe, parking is free. Not sure if there's cameras tracking whether you shop or not, but it seems to be a better experience. Purely for the parking, I don't carry change around with me so if I turned up without change, I'd have to either park somewhere else or leave the car there while I went to a cash machine, got money out, went to a shop, broke the note then went back down to the car park to put a pound in the machine. All because they won't do a contactless payment. Excellent way of discouraging custom!

Clean and tidy, fairly well equipped

The man (mid 70’s) on the checkouts was really rude, he liked the sound of his own voice, time for him to retire! How can this be classed as a supercentre? It’s tiny..

Had most of what i wanted but was empty so had a great time

Staff are miserable. Terrible customer services, waiting ages for them to sort out the self checkout. Asda itself is a brill shop, but the staff at this one...

Really enjoy my trips to Newark

Good choices and pleasant supermarket

First of all I’d like to say a very big thank you to the Asda employee who helped me yesterday in the car park when I had a problem with my car and keys. He was so friendly and helpful and watched my car (black mini) while I went home to get another set of keys. Lovely, friendly and so helpful. I’m not sure if he was security but absolutely fabulous. Also id like to say I used to shop at Morrison's but changed to yourselves as I couldn’t tolerate the “little chiefs” working in Morrison's. Their customer care is appalling and since Covid even worse! Asda employees remind me of Waitrose staff-always happy to help. Thank you for your help and above all Thank you for caring and wanting to help.

Quite upset as online says 12am closing time and I arrived at 11pm trying to avoid crowds as I live with vulnerable people and the shop was locked and no phones being answered at all but everywhere online says it should be open. I have now wasted almost an hour of my night driving to and from Asda for me not to be able to enter despite it apparently being open.

Well appointed food store, decent amount of parking!

I'm not sure why this is called a Supercentre? I've been in larger Asda stores with a better selection of non food stuff without the "Supercentre" name

Huge product range. Not always a good stock of clothes sizes but still handy section if you need something urgently. Also good that you can pick up online orders here. Good parking.

Beautiful little salon lovely lady and knows what she is doing. In love with my brows and lashes. Thank you x

Needed to take some wrong item back this evening, 3 shop staff talking in a group, I asked if anyone was on customer service desk, the security had to ask 1 of the group to assist me, she came, told me to go to the kiosk. The lady on there called Leah, definitely needs to learn customer service, very rude, ignorant and arragant. I apologised for the mistake, showed her the receipt, she told me to look properly next time when purchasing an item. She then pushed the receipt and change in my hand. So I have decided to share the rudeness this member of staff had. Normally my experience shopping in store is great.

Small but well stocked asda quick walk from the town centre

Have always shopped at Asda since it first opened. Because of lack of support for covid care I cannot shop here anymore. It would seem Asda Newark does not care about the Health and safety of all its customers.

Pizza counter very rude staff seem to always give me and my wife dirty looks when we walk by or order pizza and talk to you like a piece of dirt and the old lady who stands near the self service checkout needs a lesson in manners !

Nothing wrong with the store per-se, however, the protection against the spread of Covid-19 was pretty terrible. No cleaning of baskets, non-use of hand sanitiser, no cleaning towel in the dispenser and zero use of face masks. OK, that's not all down to ASDA but still it's not difficult to get your head around.