Based on 602 opinions finded in 2 websites
Based on 602 opinions finded in 2 websites
Nº 637 in 703 in Cambridge
Opinions
The service here is top notch food was delivered very fast. Would highly recommend. I also want to thank Aaron, Sid and Johnson for their amazing hospitality. Johnson’s royale was perfect and Aaron put my fries in the bag like a good boy ensuring they were all fresh.
Luigi Reyes . 2025-05-09
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Waited more than 30minutes in a queue which was half of my break time just to be informed that they are only accepting physical card. They could have informed us or put a sign ahead of time.
Kim Nonifara . 2025-04-29
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Very good experience, especially with customer service food was good and tasty. Had a nice conversation with Sid who served me and was patient with me aswell. Would definitely come again. Could do with more options other than zero sugar drinks tho
Humma Ali . 2025-04-10
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Chips were cold and burger tasted funny. Staff were not friendly. Seemed like I was bothering them when ordering food. No other customers...only me. When telling them my chips were cold they weren't happy and snatched it out of my hands and gave me the same chips thinking I wasn't literally watching
Oblivious . 2025-03-11
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Why advertise a meal when you don't have it in stock? Food is like plastic.
A M . 2025-02-19
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Okish. Not enough seating area at busy times. 4*
Radek Chmielowski . 2025-02-15
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Came in around at 3.30pm and although there was a queue we were dealt with quickly and the food came out quick aswell. The chicken nuggets were very crispy and the chips were delicious. Would do 5 stars however the ice cream and milkshake machine was broken 😩
Olli Beaney . 2025-02-13
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I meant to give them a good review on the phone app I ordered from, but something went wrong and I only managed to type one star before it went off the screen!! Sorry BK - I didn’t mean it - good food and fast delivery!! I will order from them again.
Rafiqa Darr . 2025-01-10
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The good point about this branch is that all the drinks are zero sugar. Since they are based in Addenbrookes Hospital they must follow the hospital rules and regulations when serving drinks and food. They must make sure everything is healthy according to hospital health and safety regulations and they are always been checked to make sure they are following the hospital rules and policies. So they don't serve any normal drinks in this branch.
Lily S. . 2024-12-18
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Amazing experience, food was very quick and tasty. Good workers, especially albin and rui good attitude served with excellent care. 10/10 will come back again on skibidi
MIke escelator . 2024-12-18
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Had to go to Addenbrookes for a Diabetes appointment and then visited Burger King to get a DIET Coke. Thanks to whoever served me with a NORMAL coke to rocket my blood sugar up to 14.6 and excess amounts of insulin to return it back to normal. Thanks.
Phillip Tutt . 2024-12-14
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Good quality service and fast ordering time, excellent staff and work speed, I'm a regular customer here and enjoy coming by each time,keep up the work guys.
eskoboy100 . 2024-11-16
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Great customer service, Sid was amazing and great fun and cheered us up during a boring hospital stay. Give that man a payrise
Ella Jai . 2024-10-24
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Only place open in the hospital, and they say it's "not allowed" to order a burger without a bun. Only with a bun. They said it was not safe to provide the burger without the bun. Ridiculous.
Jill S . 2024-10-10
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Today I eat a burger served by Johnson and I cannot thank him enough! What a pleasant person. Thank you very much for your customer service and smile.
joao batista . 2024-05-06
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I recently got 100 quid from streaming fortnite to kiddies (depending on the stability of my 4G) I had a little extra so i went to go on a lunch date with Eddeh and my cucked husband Tom Miniatureson. We both live on benefits and Tom has special needs. There was a rude chubby man in line in front of me. I hadnt seen him for 15 years when i went to south end council and he was eating a dominos and doing the much anticipated vape stream. He took hours, and he started crying about nobody liking his merch. The lady behind the till (Mrs Chewer) was eating a dominos too and there was liquid coming out of it (Out of Mrs Chewer). When it was our turn, she made innappropriate comments about my head (it is normal! it is a nice head!) and other gross things, lets just say the strawberry sundae wasnt strawberry :( I will not be returning to this burger king, i will be afraid to stream on twitch because she knows my twitch name and said she will donate. Help... I have attached a picture of me, please safeguard me, thank you. Here is my channel on twitch: https://www.twitch.tv/callumfromthecorner/videos
Mad about Steam . 2024-04-09
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Everything was fine but when it comes to health and safety it was horrible. One of the staff was wearing gloves and touching the food and scratching his hair/ neck. The whole place looks messy and dirty. And oh I received a raw uncooked chicken in my burger.
Russell Fong . 2024-04-01
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Overpriced, Cold, boring, textureless, no flavour, all grease
Ollie Waldoch . 2024-03-26
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They are fast and clean in service. The food is excellent and the staff are polite.
N Saremi Lily . 2024-03-06
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Ate there once and once too many
Trevor Knowles . 2024-03-04
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Waited for them to open at 10.00 on sat 24th, ordered food, sat to eat, burgers cold, took them back to counter, got replacements, not that hot either. Very poor standard of workmanship. There needs to be a massive upgrade here. Cant recommend this B.K
peter watson . 2024-02-24
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The service was A1 -quick, friendly. But for the first time ever in decades of using BK the food and drink was utter rubbish. The Whopper was cold, not even lukewarm. So we're the fries. And the hot chocolate was like drinking water, very thin and devoid of taste. I'd had a long and tiring day taking my wife for surgery at 7 a.m. and she didn't go until 5 p.m. so I was tired and hungry. Should have complained and thrown it back at them but could not be bothered with the hassle. Needs fixing, it can't just be me.
Vic Wilson-MacCormack . 2024-02-20
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They only serve the cheap processed burgers
Joe . 2024-02-16
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Great service and excellent food. I was served by a worker called Adorn and he was fantastic and extremely friendly which meant I could easily get my order through. I would definitely recommend to everyone who loves a cheeky Burger King.
Domnic Aju . 2024-02-03
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Nice and friendly Staff working very efficient and good teamwork taking place and try to get orders taken fast and the orders are given out quick. Busy around 12-2 as college near by so have to wait in the queue for abit
Calum Ardley . 2024-01-17
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the worker at the front ( think name is adorn) was very respectful to me and gave the food quickly ! Deserves a raise Luigi was also very nice
Ryan Denny . 2023-12-23
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What good is a burger king with no whopper on a sat afternoon. The burger I got was warm at best and bacon was so small it might have well not been there.
Alan Westbury . 2023-12-10
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i used to love burger king, now put off forever whopper dripping in fat absolute disgusting, what happened to flame grilled this was microwaved. get better food from that caravan at side of road and cheaper.never again.1 star.addenbrookes
kirstyh . 2023-11-30
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Worst burger from any Burger King outlet. Wet and soggy.. It would be a good idea to put the burger on the grill, not to keep it in the wet Bain Marie…
Mostly Msp . 2023-10-30
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A huge improvement from last time I ordered. The food came with quality and great portion for fries. The burger was fresh and delicious. I will order again in a few months to update my review and see if this improvement remains!
Rafal Zalewski . 2023-10-19
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The Burger King in Addenbrookes Hospital, Cambridge was where I normally go in between my appointments and I've always thought their food was good but a little on the pricy side. There is a couple of power outlets here and free wifi but one of the problems I have with this place is that there is no digital way to notify people when their order is ready and I have to often stand and lipread them. Otherwise, it's a great place with very comfortable seats.
Jake Murray . 2023-10-11
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Got food, had cute note on the bag , lovely food
Anna Morvai . 2023-10-06
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Overall a nice lunch. Clean eating area.
Mark Osborn . 2022-04-05
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Good food, sometimes chips are stale when its not busy. All in all, good.
James Dowle . 2022-02-14
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Terrible service with no safety/ hygiene measures. The manager looks like the greasiest man alive so no wonder the staff are so incompetent with leadership like that. The sweet irony being that none of the staff look like they should be allowed within 10 feet of a food preparation area.
Ashley Steven . 2021-12-10
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Doesn't accept app, prices massively inflated and staff are incompetent. Shut. It. Down.
thecsslife . 2021-11-16
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It's only for NHS staff now days security turns patients and visitors away
kizz W . 2021-08-03
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No app support terrible branch close it down
M Andy . 2021-08-03
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Good quality and service, be careful about the opening time
Kristina Signor . 2021-07-28
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Don't go there, they don't accept any offers offered by the Burger King app
HK er . 2021-06-23
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Typical BK. Covid measures observed, staff polite. Only thing to criticise - my Whopper with cheese wasn't very warm which it should have been as they were cooking to order. Otherwise it would be 5*. Hopefully just an off day as I've been to this BK many times and they are usually pretty good. Hopefully a hot burger next time. Still tasty though.
Rebecca Watkins . 2020-10-27
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So nice to eat mad cow Corona burger and then die and get cremated in the Cambridge iconic chimney I love flae griiling
On Jog . 2020-03-20
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great burgers that's all I can say not the nicest place to eat but as I said great burgers
Richard Grant . 2020-03-15
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Handy. Good service. But onion rings were soggy.
S O'Shea . 2020-03-04
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No gluten free options staff arent very welcoming
Tanya Tanya . 2020-02-28
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The service is slow. The staff are not welcoming, customer service is poor. The food is often cool. The last two times, items have been missed from the order and there's no apology and hardly any acnowledgement. Bearing in mind there's a captive audience it is sad that this outlet drift.
Jill Boyle . 2020-02-23
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It's in a food court that is generally quite tired.
Ben Linnecar . 2020-02-19
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Really overpriced for look warm chips.
Chris Kennedy . 2020-02-18
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The food is cooked well and service is great, only 3 stars as i feel the opening hours are not adequate, wanted to get my daughter something after a trip to a&e, at 7pm the only option was some nibbles from m&s
Dawn Philpott . 2020-02-17
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I was served by a rude, obnoxious member of staff.
Belinda Coleman . 2020-02-15
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I stopped here after a hospital appointment as the restaurant is in the Hospital Concourse Not cheap anymore and as it's a franchise they don't have the high street deals Tables everywhere were dirty Not impressed
Michelle C . 2020-02-11
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Food not good burger poorly made
zz zz . 2020-02-07
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Food is ok but service is a bit stingy
Henry JFA . 2020-02-06
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Burgers are not good value for money 🙁
Angels Anglin . 2020-02-02
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How anyone chooses to go to a different burger joint I'll never know. Wish they'd open one in Southport.
Paul Roney . 2020-01-29
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Service not up to scratch. Had to go back and ask for my receipt.
Andrew Brown . 2020-01-20
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It was okay, but when you work in the hospital surely you should not close so early, nurses work 24-7, so if they are on nights something in the food side should be opened, true or false.
Jean Macfarlaine . 2020-01-07
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Good tasty food and always fresh
graham viard . 2019-12-28
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Quick and easy food. Really delicious. Magnificent. I had it after waking up from surgery and the people treating me after the surgery queried ''Do you want any hospital food?'' I responded, ''Could I please have the Burger King?'' Who wouldn't? It was delicious. Friendly staff also!
- 0 . 2019-12-26
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Cold food staff arguing behind counter
Jamie Bamber . 2019-12-21
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Always waiting for over 30 minutes in the queue because only 1 person is on the tills. Never get the right order and very slow service.
Hannah Cregan . 2019-12-09
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It's like every other burger king, really expensive for an average burger. However, I haven't had the whopper in a long time and having it in this location made me realise that it's still a nice burger despite the price
3battle . 2019-12-04
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My husband had vegan burger in the evening from Burger King addenbrook and now he have food poisoning. My son is in picu and husband is badly sick. Quiet upset with there service !!!!
Sharda Gul . 2019-12-03
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I know it is a fast food restaurant but the tables were filthy and the chairs were sticky
Martin Smith . 2019-11-28
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It's burger king not much to say still good..
Vincenzo Karol Flagiello . 2019-11-21
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Staff rude. Food cold. Wrong order
Ryan Hazell . 2019-11-17
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Burger King has the best burgers!
csipcga Rob . 2019-11-17
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Bacon double cheese after running marathon. Just what I needed
Colin Glen . 2019-10-23
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Terrible oreo milkshake. Almost made me throw up.
Pietro Sammarco . 2019-10-21
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A burger joint that had no burgers, very dissappointing.
Louise Patmore . 2019-10-21
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The only burget king within a radius worth visiting However, the food is quite overpriced for a Burger King
Timu G . 2019-10-17
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Usual fare. Can be very busy at certain times. Don't accept BK vouchers.
Andrew M . 2019-10-14
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Didn't listen to what was asked for so ended up with not what was wanted wont go again
Carol Gilligan . 2019-10-12
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The food is fine, they are just very slow! That is not just based on one visit but several!
Suzanne Barton . 2019-10-12
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It was in a hospital. But just what I needed.
Martin Hornby . 2019-10-09
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It's a burger king no more no less what you expect.
Roy Maddison . 2019-10-07
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slow service and quality of food poor
Sarah Hemingway . 2019-10-06
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It's the best takeaway and eat it in st neots
v3xy _YT_ . 2019-09-28
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Very busy, not to long to wait.
Jayne Allen . 2019-09-27
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Not my usual choice for food but nice to have a hot meal from the limited options available. Partners aren't offered food by the hospital so this was a nice option for a hot meal. Friendly staff and quick turnaround. Downside is the early closing time of 7pm, all hot food options stopped at this time.
Simon Hughes . 2019-09-26
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I walked 2 miles to have chicken royal when I reached their at 7 PM and manager told me that they are closed , but on web side its say that you close at 10pm, he replied due to short of staff we are closing early since last two weeks. But they never updated on the web site. Very poor management.
MUHAMMAD Ghalib . 2019-09-19
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One of the best places to eat at the hospital
Cameron JangDhari . 2019-09-18
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Love this place but there needs to be one nearer me as only get burger when go into hospital
Michele Milloy . 2019-09-18
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Burger King was fine, so happy their was one located so close by andi didn't have to settle for something else..
Bieni Gunn . 2019-09-17
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Burger King in Addenbrokes. Not a good vibe obviously. Dark restaurant area which has various food points to cater for most peoples taste. TV on mute. Not sure how you can improve on the experience. It is what it is...
Melanie Bliss . 2019-09-16
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Best pick me up when at addenbrookes
Glenn Stubbings . 2019-09-13
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Burger King at Addenbrooks Hospital is possibly the worst fast food burger place ever! Despite a queue and what looked like constant turn over of food my burger was cold, tasteless, the bun stale and dry and the fries tastes either very odd/horrible or of nothing - if I'd not been in a rush I'd would have complained, my fault, but to be honest it is representative of Burger Kings and the country over! Where is McDonald's when you need it!
Sue Scott . 2019-09-06
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spent 3 days at addenbrooks Burger King there are so attentive. very friendly even if you can't make your mind up.very fast and their vanilla milkshakes are to die for.
highfl . 2019-09-04
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One server when there's in excess of thirty people queuing for supposedly 'fast food'?
John Tushingham . 2019-08-25
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Food was good service was good just strange how you would have a Burger King in a hospitle when they are promoting obesity is bad bit hypocriteical if you ask me 😂 cant get my head around it
Nathan Tinsley . 2019-08-20
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Quick and efficient service, staff advised 're best value breakfast meal.
E Jones . 2019-08-20
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Love the food only thing as it's in the hospital, you need a bank loan to buy it.
Mark Bowtell . 2019-08-19
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Quick service, long que possibly because it was lunch time
Kim Saul . 2019-08-15
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Shocking staff, incredibly rude to several customers who were polite to her. Let's hope the woman with dark hair and red lips never has to spend time with a dying relative in hospital.
MsClairebear1982 . 2019-08-15
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I'd do higher but order got messed up a little but it's deal able with I guess!
Racheal Hampshire . 2019-08-09
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It was out of necessity rather than by choice - bland soggy food (I say food but...) and indifferent service all makes for a decidedly underwhelming experience.
Duncan Bulman . 2019-08-06
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Because it's in a hospital they have put the prices right up and when you finally get your food it's not hot
Wendy Rook . 2019-08-04
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Very tasty burger but service a little bit slow. Otherwise the service is perfect 🤙
Jardin D'Éden . 2019-07-27
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Quick service and my burger looked and tastes great
amethyst 18 . 2019-07-24
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HOW ON EARTH CAN YOU HAVE A BURGER KING IN A HOSPITAL DISGUSTING. LETS SET UP A PUB NEXT TO AND AA MEETING
Robert Sizer . 2019-07-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Been throwing up all morning the only thing I ate was from this place avoid
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this is the worst restaurant. their food is disgusting, they left us hungry with a child. the food is so spicy that it cannot be eaten. I said it was for a child and they lied to me that it wouldn't be hot. When I got back to the hotel everything was hot as hell and not nice
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Very disappointed with the food , wouldn’t go back there to eat again for sure . The pub only had 3-4 tables in and only 2 of us been eating yet took ages to get our food . Another couple sit down next to us 15 min later at least they got their food before us . We only ordered steak and chips … ordered two cocktails which took ages to come out … we got the second drinks already by the time we got our main course out while the other table who has set down lot later than us had finished their meal already ! When we got our main we had to ask where is our starter ? They didn’t even ask if we still want it or apologies for forget about it and on delay our food . Food quality was very poor and everything on my plate was cold too . The worst steak I had . Working in hospitality myself …. This was a very poor service and very poor on food . If would have been busy I understand but when u have a very few customers in there shouldn’t be such a mistakes . ( maybe the Chefs shouldn’t be keep spending their time outside keep smoking and chatting would help on improvement )