Britannia Wigan Hotel in Wigan

Food came early Absolutely delicious Nice and hot

Sugary desserts offered every day to primary school children doesn't make Metro Fresh a healthy caterer. There should be at least 3 days out of 5 where only healthy snacks are offered as dessert and not 0 out of 5

I asked for chicken strips and 4 cans, they sent me 3 hash browns and was about 30 mins late just to rub it in.. least I got my cans tho

Ordered chicken, bacon, cheese and mayo panini expecting them to have a piece of chicken, rasher of bacon and cheese. Service was slow and we were very disappointed when the food finally arrived. It was a soggy bottomed panini filled with mayo, chicken and ham slop which smelled and tasted processed. I couldn't eat the soggy bottom and complained before we paid the bill. I showed the Supervisor/cook the floppy Panini and her response was 'Oh sorry about that' but we were still charged £19. At no point did any of the staff ask was all okay with the food. Several tables needed clearing whilst staff were stood around looking bored and we saw a group of three sit down at a dirty table but get up and leave. We have eaten there before but won't be returning.

Came in yesterday with my partner to get away from the rain and the service was next to none. I didn’t get the girls names but both had dark hair (one younger and one a little older). Both very chatty and asking about our day, sometimes it’s nice to be in and out without making conversation but it was a lovely experience. I wish we had a store in Scarborough!! We ordered 2 coffees and they were both lovely. I have read mixed reviews of this place but was not disappointed! I would have wished there was abit more option with the goodies but they still looked very tempting 😊