Britannia fish bar in Stafford

Found this place via tripadvisor after a long delay on the M6 and didn’t want to use service station to eat. Used the website to book just 2 large portions of chips 40 minutes in advance. When I got there, on time, was told there would be a short delay. 15 minutes late my name was called, only for them to try to give me completely the wrong order. They then found my ticket - “we’ll get that done now”. 5 minutes later, done. So basically an hour to provide 2 portions of chips. The food itself was good, and the portions were big (they say large chips are for 2-3 people - that’s probably about right). But a lack of organisation, no apology, and no offer to do anything after such a delay means I would recommend I’m afraid.

Been using atlas for a while always good and get special requests right every time Recommend 100% always top notch polite delivery driver as well

Disgusting food safety, have contracted campylobacter food poisoning since eating a chicken kebab, still suffering over 2 weeks later.

Have been ordering from Denrys for years but will never use again. Made an order via justeat which failed to arrive, when I phoned to query this I discovered Denrys have absolutely zero customer service and have no interest in apologising to customers. I was told the food had been delivered, but Denrys couldn’t tell me what colour my front door was, they they said they would get food to me as quickly as possible but this would take another 40 minutes as the kebab would require cooking, I am fairly certain the kebab only needs slicing and putting in a box. At no time did Sue from Denrys offer any form of apology and thought her view and style of customer of service was perfectly alright. What people like sue don’t realise is they are in a customer driven industry and if you upset enough customers you’re not in business. Denrys reasonable food, with no customer service, my advice is avoid Denrys and go somewhere which doesn’t employ people like Sue.

Awful place, slow disorganised and machines don’t print receipts even tho they offer you a free deal if you fill out details on the reverse or maybe that’s why they don’t so they don’t get too many negative reviews!!