Bon Liverpool in Liverpool

We arrived to our hotel in Liverpool around 5pm. After a long day travelling we decided to eat at this restaurant close by. So pleased we did, as it was a wonderful experience. Beautifully decorated. Excellent choice of dishes to try, friendly helpful staff. Highly recommended. Pity we cannot visit again as we live in Spain

Me and my friend visited Bon pan for tea yesterday. The woman on the desk spoke to my friend and asked ‘are you paying for 2’ my friend said ‘no just 1 please’ after he payed she didn’t speak a word to me just presented me the card reader. She was very rude she was speaking to another member of staff. The food was barely warm and the salt and pepper chicken was still pink in the middle. This has resulted in my friend having food poisoning. Staff behind the bar didn’t know how to make drinks properly and the overall experience was terrible. I won’t be returning. I will be reporting this to food standards as this is unacceptable.

Every food you can think of, BUT NOT restaurant quality. Great if you can like a pig.

Staff do not seem to exercise control over customers making their own rules and in contravention of safety laws.

Go and fill your boots worth every penny and a top class city

Terrible food and awful service and Reheated food never with £106 for 4people not recommended 😑 🤢🤢

Food was absolutely awful everthing I put on my plate was freezing and hard won’t be coming here again!

Wow. No problems with this place, definitely get the onion rings

Friendly staff, nice food considering the amount they have to prepare, very accommodating. It's a little cramped, not recommended for wheelchair users, and drinks are not fairly priced. Well worth a visit, though, with a great variety of food options. Toilets are up lots of hard steps, appalling, smelly and no toilet tissue with toilets full of **** and overflowing. 8 of us went for an evening meal, and for the first time, one of us got food poisoning, and it was the fussy eater.

Very poor hygiene problems, a piece of steel and hair appeared in the food.

The food was lovely in this restaurant, it is a bit pricey but as an all you can eat it is worth it. My only issue was they had ran out of Apple Crumble.

Visited many times and never fails to disappoint

If you are hungry and you are in Liverpool, it is a perfect place to fill yourself up at a good price. With a more careful decoration and aesthetics than normal buffets, it offers a wide variety of food from different Asian countries. India, China, Thailand, Japan, but also some English and American food. The flavors in some of the dishes are not very successful, however others, like the Indian ones, were delicious.

Saturday night is chaos. Avoid.

I tried the onion rings, which were cold and soggy. As well as the fried mushrooms which were greasy. The fried noodles were good but the egg fried rice hasn't been fried for long enough, no soy sauce to add the golden colour and basically no egg. Luckily I didn't pay for my meal as it was provided through university but for an Asian restaurant you need to put more time effort and love into food

If yea want a Belly Full at a decent price head this way. But make sure you book. It's packed out !!!!

Perfect place for any occasion.

Nice place to go for food, plenty to choose from.

Bon Pan is the best place to be in Liverpool. They serve continental dishes. Trust me, visit Bon Pan and you have delicacy of your best meal 😋

I go here a lot it has a wide variety of various foods 😋 and the desserts are lovely aswel

This was a truly memorable experience, food and staff were amazing and the restaurant is stunning inside. Spotlessly clean everywhere especially the toilets.. Big thank you to the chef for an amazing scran! Great welcome at reception as well!

The food was OK, and there was plenty to choose from. The only thing was the food wasn't very hot.

I usually enjoy my visit but on this occasion I did not feel well omed from the Reception, the staff all looked glum...no ambience 🤷 and for 12.10 the food was lukewarm.

Excellent choice of food and desserts. Tasty and varied

I had the pleasure of dining at Bon pan liverpool, and I must say it was a delightful experience from start to finish, will back again very soon.

The food is absolutely delicious like most buffet style restaurants and there's plenty of choice but that's if you can eat in 100 degree heat! I left with a migraine and my hair stuck to my neck. I drank more then I eat as after a soup the heat was to much it made me feel ill. I won't be going back, I'd rather of gone to somewhere you can comfortably eat without melting in the process.

Me & 3 kids al got food poisoning. Of contaminated food. We have never ever felt so poorly In our lives and my poor 2 year old

Great selection of foods for all tastes and the quality was okay for the mass catering involved.

Horrible Experience with an unprofessional, disrespectful supervisor. My Wife and I were treated with so much disrespect after making reservations for 50 people which I was going to pay for as they arrive (one bill) and therefore the 2 hour time slot for the 50 guests wasn’t feasible. The Supervisor was not only unwilling to listen to us, he walked out on us midway through our conversation. I have never been so disrespected and treated poorly at a place where I was going to spend over £1000 of my money and will not recommend this place to anyone. Other staff members were apologizing on behalf of their supervisor who felt we were “too small” for him to apologize for his unprofessional behavior towards us. One staff even said the disrespectful attitude was as a result of the supervisor not understanding English enough. Please save your money, save your dignity and respect and take your money and loved ones elsewhere to dine.

Experienced a racist supervisor (Chinese/japanese lean guy) who treated myself and my spouse in a dehumanizing manner. The staff at the reception were there when he spoke to us in the most disgusting way and then walked out on us as we tried to explain things to him. I had been a regular customer at Bon and known by staff but would never ever visit this place or any of its outlets again. Neither will my friends of color so they do not experience same. As expected, Bon would rather provide a tasteless response and explanation than investigate what happened and try to make amends. The vendor who was paid to place a backdrop also mentioned that she knew I’d be treated in that manner based on her interactions with same supervisor. Coincidence? I think not. Please ask your staff why they were trying to apologize on behalf of the racist supervisor? Why did one staff say it was as a result of him not understanding English properly and couldn’t communicate effectively? If he did his job and wasn’t disrespectful why were his colleagues offering apologies on his behalf when he walked out on customers? Pathetic. Just know that Bon is the worst place to have any kind of event whether you’re paying for the entire party or not. They will treat you with disdain. Find another restaurant and save yourself the embarrassment and disrespect. I went to Novotel and had the best experience with my guests and the most friendly staff.

Centrally located, great variety of vegetable dishes too on top of the standard buffet fare. Recommend the thai beef.

Everything is so salty and tasteless. No blue light discount on a Sunday. I don't think it's worth 21£ pp.

Amazing place to spend time with family. Price good. Food delicious even kids love it. 100% recommend.

Plenty of different dishes to choose from mostly Asian but all very good for me the bread pudding with custard just about crowned it

Food was not the best and they sat us right by the toilets

Out of every buffet I've ever been to I'm afraid this was the worst.alough they have lots of options they have not taken their time with any and I found all the food very bland including the desserts and you can tell most of the food is from a bag or box very little if any freshly prepared dishes.myself and my guests all tried alot of different dishes and everyone thought the same no taste in any dish.To me it felt more like feeding time at the trough as in get you into barn food slopped out and get you out to get next group in and its not worth it.next time I'll take my money and business elsewhere as other places maybe not have the same choices at least in the other places the food would have some kind of taste and probably made with better ingredients.

Very nice buffet all you can eat restaurant. Reasonably priced. Good choice of food from a variety of countries. Friendly staff. Can get busy at times but worth a visit.

The food was amazing and the staff were very professional and pleasant to deal with. It's an all you can eat buffet so expect a mixed experience when it comes to the atmosphere. Drinks are slightly on the pricey side, even water. Theres a multi storey car park very close by which is also great.

Based on the prices in Liverpool, UK, this restaurant has a very good CP value. The main food is mainly Asian cuisine. The only drawback is that the drinks have to be ordered at an additional price🤣

Really nice savoury food, desserts a miss but still worth going.

I am so glad I found this little joy. The food was fantastic and the staff was exceptional. The atmosphere was relaxed with its own unique style. I will be back.

Wide variety of food for buffet. Absolutely recommend

A beautiful and spacious place, lots of food, spectacular atmosphere and good service from the employees. We will return without a doubt.

We were at the Bon Pan restaurant on Friday 07/09/24, it was an unforgettable experience, everything was great, the food and the service they gave me and my family was excellent, the tall guy at the bar was super friendly, it was my daughter's birthday and he helped us prepare a cake for my daughter and sing happy birthday to her. Thanks Bon Pan

Good food and a lot of choice. A nice place to come with the family

Def not what it used to be. Food seems greasier or less tasty and selection def not as good. Mushrooms also have NO PLACE IN A CHICKEN CURRY that's what a satay is for! Too expense for kids also

Never disappoints and have the best staff.

Never fails to please. Excellent choice of food and drink and wonderful staff.

Good selection of food and good quality also. Fairly priced. Would recommend.

Food is lovely. Lots of choice. A lot more options for the evening menu rather than lunch. Service by members of staff on the floor is poor however when brought to managements attention re issue with food, it was rectified immediately. Services in the restaurant arent great. Baby changing is next to front door but no towels to dry your hands etc. staff didn't know where the baby changing facilities were. Not great if your disabled as the two times we have been, the one disabled toilet had an issue so I would avoid if you cannot do stairs.

Usually my favourite buffet I came 2 weeks ago to find children with there heads in the fountain licking the chocolate while parents watched I could not believe my eyes told member of staff who did not seem bothered one bit … put me off my desert… decided to return today thinking last time was just a one off thing but found slugs inside the bowl of strawberry’s slithering around so that’s it now I will not return I’m still in shock

We were there yesterday Saturday, the restaurant was very busy, at opening there were no tables available, great service from everyone, fantastic food. Great service, the atmosphere was phenomenal, a suitable place for children and staying with the family. We will definitely be back.

I give 1 star just because front desk welcome & some of delicious dessert options. Atmosphere is nice. But the staff service is very bad. We went there on 22nd July for dinner. There were a woman & a man (dark color skin) who look at everyone like we came there to eat free of charge. While the woman is doing table cleaning, a used dessert knife fell on me. I know people can be mistakes. But we noticed she did those carelessly. Worst thing is she just say sorry & didn’t give any cleaning wipes to clean my hand. The both were working there like they hate customers. If we need to ask some we have to passed both them due to there rude look. If both they don’t like customer care then it’s better they find another job. Because they are doing unfair to the owner who give them money for their job. Sad to say that this is our first & last visit to this place.

Turned up no booking party of 9. Extremely nice experience from payment to greeter. Offered family booth. Food outstanding, personnel outstanding. Bar quick and easy. Great time and everyone from oldest tto youngest (3) happy. Total winner. Thanks Bon Liverpool.

Delicious Asian cuisine, you pay once and you can eat as much as you want

Arrived to the restaurant at 20:30, an hour before it closes at 21:30. After speaking to the lady at the reception who's explaining to us they'll start cleaning up at 21:15 which only leaves us 45 minutes to eat we decided to sit in. What a mistake... Teppanyaki was already closing. After sitting down with a plate a food (at 20:45) a waiter suggested to take some more food because they start taking them away. Load a staff members stormed out trying to save some food for themself filling their bags and so on basically taking everything away from us. The hole place was cleaned up by 21:00. I felt like we're put under pressure so they can walk out the door bang on at 21:30. Terrible experience espacially with kids who aren't used to eat their dinner fast. Couldn't enjoy any part of it and definitely didn't worth £20/person. Wouldn't recommend it at all.

I like their salmon , its fabulous

Very noisy,some groups were very loud and despite complaining to the staff nothing was done.if you haven't pre-booked a table, there can be a long wait. Not an enjoyable experience.

Very nice plenty of choice of food

Been wanting to go here for a while. We arrived around 12.30 and were seated immediately. The staff seem friendly but aside from requesting a table and paying for our meal at the front desk, being shown to our seats and ordering our drinks at the bar, we didn't actually speak to any other staff. We had a mixture of starters; onion rings, S&P chicken, crab claws, ribs etc, all of it was almost cold, Luke warm at best. It tasted like it had been sat out for hours, the onion rings were cold and rubbery even though they were in batter. Same can be said for our main meal. I had a mixture of fried celery, broccoli, mushrooms and Thai rice, the only thing that was remotely warm enough to eat was the mushrooms and rice, but that was because I used the sauce from the mushrooms to cover the rice. The celery had been cooked and cooled to the point that I couldn't put my fork in it, I picked a piece up and tried to bite into it and couldn't, it got left on my place with the rest of the meal. My daughter had the korma which was also cold. I should have gone for the tepanyaki at least then I'd have gotten a hot meal. Safe to say I won't be going back.

Food has lots of flavour and lots of options as well as desserts even good for picky eaters . Staff are happy to help and quick to remove plates etc from your table once you have finished . Queueing for tables doesn’t usually take more than ten minutes when first opened . Usually full of customers ,especially on weekends . The tables and decorations are amazing and well thought out and is overall a great place for celebrating too .

The rice is hard the food is cold it is disgustingly I do not recommend at all

Excellent time for my Son's 13th Birthday. Everyone enjoyed the buffet & all the staff were polite and working non-stop! Thanks! John 🤓👍🏻

Food was really good quality. Constantly replaced and refreshed. Will definitely visit again.

The food is fantastic, but the lady at the reception is not very kind.

The food was presentable but lacked in flavour.

Absolute gorgeousness and a broad range of cousines.

Absolutely disgusting and for the price I think they should look into there quality of food!

Would like to see Sui mai On the menu

Worst ,never again,staff don't understand English very stupid ,, no salmon ,, empty serving dishes came out hungry

10 paying adults and 1 kid at full price My daughter was not eating told pay or wait outside, would understand if taking up a seat but we were all at same table no empathy whatsoever food was fine but staff sucked .

Couldn't fault the food or anything else but unfortunately the disabled toilet was something else, toilet seat is to small for the toilet doesn't cover it all, tap is loose and no water to wash hands afterwards and toilet door lock was broke. I reported it to a member of staff when I was there the other week. Went back today and nothing had been done. Please could you fix these problems as that toilet is detrimental to disabled people like myself who can't get up the stairs to the other toilets.

Very nice variety of food and very busy but enjoyed my lunch with the family.

Very nice place clean you can go also by yourself eat how much you want from the bar.You can not park on road you have to pay for parking on the city centre of Liverpool.

I love eating here. I bring my boyfriend too and it's worth it, because he eats a lot. I highly recommend...good food...good atmosphere...and great price.

You can't go to town without a visit to Bon Pan . The food is excellent and there is so much to choose from. Good value for money too.

I went to this so called popular and amazing restaurant , with 2 frenz f mine, and had a horrible experience. We did not find any food item there hot or spicy, or tasty as mentioned in most reviews. The service was not pleasant either, except for one or two of their staff. I am someone who got fooled by the reviews , which I am quite unsure how they got. The chocolate fountain was nt working as well. Above all, the only thing other than icecream that actually stood out : the fruits, had a fly in them when we took out a plate. When asked to the manager, she said that it is summer; these things happen. I have never met a manager so cold and irresponsible, that she did not even feel that it was unfair to serve fly with fruits. Genuinely pathetic, that I find all the reviews deceiving now. Special thanks to the manager. I am attaching the photo with fly in the plate for peope to rescue themselves from any potential harm. COSMO , another restaurant with the same kind of buffet is quite amazing, with their service and food , when compared to this terrible restaurant. I have been to both and I do feel this one is overrated.

The food was good but overall crowded.

It's what you expect it to be. Large queue times when busy. You'll be stood up for a good half hour, no seating, so if your bad on your legs, bear this in mind. A good selection of Chinese,Indian,pizza salad and ice cream. The duck for the pancakes is more like chicken( we can all tell the difference) It's a lot like dinnertime at a large school... For the price you are better off getting a scran in Chinatown better quality and atmosphere. The owners are Raking it in at this place.

Me and my family have been a few times now the first time everything was fine good food and service then as we continued visiting the food and service has gone completely downhill the child prices are insane as sometimes you don’t have to pay or you are paying crazy prices. Today we visited and we had to pay nearly 15 pound for my 4 year old brother whereas he normally went free. Now on to the service AWFUL staff are ignorant and stubborn especially the staff at the entrance desk. The food is always lukewarm no matter what time u get there the chicken is always over cooked and chewy. The chefs who hover around the dishes are rude and barge past you to check the food. Overall i’m really disappointed bon pan asian we will not be visiting again ! Don’t visit unless u want to pay insane prices for bad quality food and service

Great buffet restaurant in the heart of Liverpool. Easily accessible for a wheelchair because they have level access. Look at my other reviews to see where I've been!

It was a lovely meal out! Well worth the money! Loads of options depending on what you feel like eating. There is something for everyone. We loved it and will definitely be back again.

Ok for eat as much as u can. Can't complain abt anything

The menus were very perfect with nice settings and great ambience but unfortunately the staffs treated my family & i badly and rudely , I would use the word ‘Racism’ because we all felt very bad about it and the staff were unapologetic about it .

First time here. So much choice in food, cooked perfectly. Clean and airy place. Plenty of staff members. Absolutely loved it!

A great place to go, so much food to choose from, a very busy place, so would recommend booking in advance, will be going back.

Very good and excellent service

Enjoyable food at a good price.

Generally fine for the limited variety and taste of food. Polite and helpful staff. Disappointed for no sushi on Sat.

Food is alright but it goes quickly. They refused a pregnant woman the use of a toilet, for that I would never go back!

I can only give it a 3 star due to the amount of choice you have. The food isn't great quality but you can't expect a lot in these places. The prawn toast was poor, the crispy duck had no flavour and looked like if was baby chickens shredded with their yellow fur. The pancake which were made for you in thd teppenyaki area were nice. The pizzas were nice as was the chicken massala. If you're hungry and just want to pig out then this is fine. Its nice inside.

Excellent choice of food and not expensive Recommended

Found hair in my food chicken staff denied it was abroucked about it kept denied it was a hair staff wasn't very nice about it

It does what it says on the tin..Asian buffet. The food is actually good here and they tend to replace food quickly here and nit let it dry out under the lights. Friendly staff and reasonable prices means this place can get very busy and best to book a table via their website a day before at the latest. We go here as often as we can afford it being a slightly larger family but it's worth every penny.

Salt, fat and rice. What more could you want

Great value for money , great selection of food , generally good atmosphere, can get a little busy at lunch times

Really enjoyed the food, and there was plenty of place was very clean would gdefo go bacl

ABSOLUTELY DISSAPOINTED DISCUSTING 😞 BEEN UP ALL NIGHT VOMITING FOOD WAS WARM NOODLES WERE SOGGY NEVER AGAIN ARE WE COMING HERE IT WAS OUR FIRST TIME ASWELL WE SHOULD BE GIVEN OUR MONEY BACK SEATING AREA SEATS MADE FOR KIDS NOT ADULTS , WAITRESSES WIPING TABLES AND PUTTING FOOD ON THE FLOOR AFTER WIPING IT VILE NEVER AGAIN STAY CLEAR OF HERE.

Absolutely delicious. Pretty good value for money too. Me and my partner enjoy eating here very much.

Went on a date here, loved the experience the amount of food on offer was incredible definitely worth the price. The staff were all friendly and the atmosphere was warm and place looked nice.