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3.5

Based on 275 opinions finded in 1 websites

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Nº 638 in 792 in Conwy

Nº 198 of 243 Other cuisines in Conwy

CUSTOMERS TALK ABOUT DISHES WITH..cheesecookedsaladbeantomatooldcoffeesouproundchickensnackcakecreampotatoladysandwichpotatoesbutter
Score
OpinionsNoteTripAdvisor2753.5

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Perfect spot for breakfast. Lovely airy seating area with cosy soft seating areas as well as traditional table and chairs. Good range of light breakfast options. Friendly staff. Quick service. Dog friendly!

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Bluenbelle . 2023-09-15

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Absoloutely appaling. Food chosen and ordered. Coffee very average. Delay on food being 'delivered' to outside table was in excess of 30 minutes and then not all brought at the same time. Hot drinks had to be paid for and taken at the same time! When asked if we were happy I pointed out the delay and within 5 minutes the remainder of the food was delivered but it was cold! Obviously just forgotten about. Level of service was very poor and untrained staff.

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TyDerw . 2023-08-13

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Very poor pre packaged sandwiches for the price. Lacked any sort of depth to the filling. Very disappointed

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Q9708XQjudithb . 2022-10-19

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Sehr teuer, wenig Auswahl, unfreundliches Personal, 5 Personen hinter der Theke und man wartet ewig lange auf einen Kaffee, Chaotisches Personal,

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759charly . 2022-08-28

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We stopped off at the Pavillion tearoom prior to returning to the car park. The staff were friendly and the food on offer was very nice. I can recommend the fruit flapjack.

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chandrah874 . 2022-08-24

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The gardens themselves are outstanding which is why it is such a shame that the pavilion cafe is a let down. The options are minimal, and extremely expensive, we ended up getting tuscan tomato soup, one with bloomer bread and one with a cheese scone ... which sounds delicious .... it wasn't, it was basically a cup a soup -watery with no flavour and the bread was a very filling (not) half slice. The cheese scone although more substantial than the bread was stale and lacked flavour as well. We also had 2 sausage rolls and 3 drinks, almost came to £40 .... not impressed at all. Also the meals were all served without cutlery. As a side note, the tables outside were wonky and so my children ended up spilling their drinks ...the staff weren't very friendly either 😕

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KathalulFloR . 2022-08-21

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Patience is needed, as the size of the cafe cannot really cope with the numbers at busy times ( Laburnam Arch ) when in full display attracts perhaps more visitors than other times . That said the team work very hard, and should be appreciated, the young guy cleaning the tables outside deserves special mention, courteous and a credit to the National Trust. We just had a sandwich, and the delicious Victoria Sponge cake, along with a coffee, again all top quality.

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cheshireguy . 2022-06-04

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The service was a little slow for our coffee and snack but it wasn't a problem for us. The cakes we had were delicious and the coffee hot. To sit out in the sun in January was fantastic with lovely views . This is outside the NT property.

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Ann H . 2022-02-14

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The tearoom building is quite pleasant with a reasonable number of outside tables. We visited in early October and it was very busy. My main observation, as made by others, was the length of wait to be served - sorry NT but a half an hour wait for a coffee and cake is just not acceptable. It needs sorting for next season and sadly this NT property is not the only one that suffers from this problem - Belton House, Lincs as another example. The tearoom is situated outside the Gardens entrance so if you want mid visit refreshments you have to go out and come in again. These are rightly so, very popular gardens and to me it seems the Tearoom is not big enough for the footfall - surely there is scope on site to enlarge them. Much room for improvement NT!

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Andrew B . 2021-11-17

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The cafe is the first place you encounter from the car park, so we decided to have lunch there, unfortunately there were not many options for teens as the bacon baps are only served until 11 am so they all had sausage rolls. However When we got to the coffee shop at the bottom of the valley, they were selling a completely different range of food with us buying 2 lunches for our lads (the website doesn’t mention the eateries let alone menus).

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508robm . 2021-10-29

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Went for a late snack lunch. Found a table, which had not yet been cleared and went to order from the counter. Queued for about 20 minutes watching the staff being really slow and disorganised. Manager faffing around not really achieving much and repeatedly taking things off the menu as they ran out. By the time we eventually got our third choice of food (including their last afternoon cream tea at 2:20pm) and got back to the table we found it had still not been cleared. Awful waste of time and left more stressed than when we arrived.

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hartwrj . 2021-10-23

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The cafe was busy but it didn't take long to order. We both had a Savoury Tea with cheese scone, a wedge of very tasty cheddar, homemade onion chutney and perfectly made decaf cappuccinos. The team were busy but still managed a moment to talk to visitors whilst serving them. Looking forward to another visit.

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JulieMacB . 2021-10-10

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As long as you are prepared to queue for 40 minutes to actually get to food counter then it is OK. But only 2 people serving and one totally doing coffees which took ages. Quite ridiculous. Queue was very long still when we left. Jacket potatoes were nice but not worth the hassle!

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Nikki G . 2021-09-07

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The food was to the normal NT quality but the service was very poor. It took us 45 minutes to get served when, for the size of the queue, I would have expected to have waited no more than 15 minutes. A couple of other observations. Why put the trays at the end rather than at the start? If we had taken an ice cream out of the fridge as we passed it in the queue, it would have melted by the time we would have paid. Would not return here. Gardens were great.

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Selhurst300 . 2021-08-25

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After visiting Bodnant Gardens we were looking forward to sampling nice food. The selection offered was very poor long queues hardly any sandwiches or savoury dishes. I don't know who is responsible for the running of the Tearoom but more thought is needed in what is needed. Would not recommend

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golden4311 . 2021-08-15

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We have been before, and looked forward to a return. However we arrived very late for lunch, and the choice decreased as we waited in a long queue. Even though it was busy, we found a table easily. I had a pulled pork bap. I...

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Thowdmon . 2021-08-11

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Reasonable food (tasty jacket spuds, good pot of tea and flavoursome pressed juices) but poorly managed tea room. Queued for almost an hour to order. The staff were working at a snails pace and inefficiently. Perhaps the staff need someone more experienced managing the customer-...

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juliehE7431NT . 2021-08-10

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Set at the start before entering the park. A great place to start or finish the visit which we did. They have a good choice available of both food and drinks but when it's gone it's gone as far as the food. Homemade cakes, and...

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Peter b . 2021-07-27

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We called in and decided to have some lunch and ordered Greek Salad. It came and we were shocked at the portion size for£7.95! The bottle of coke was expensive as well. Picture attached

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buzzer1955 . 2021-07-18

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We have visited Bodnant Garden and this its tea room on several occasions in the past. Today, mid-week in July it was a disappointing experience. We decided to go there for lunch at about 1.30pm and joined a socially distanced queue of probably five or...

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ElegantJo . 2021-07-08

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Not very impressed, beautiful location but food a let down. Limited choice, serving food in takeaway manner..had soup served in a paper/plastic round thing! With a plastic spoon..ok yes you will say (well its because of all that's going on ) but other eateries do...

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Nina11-112 . 2021-07-01

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Following a morning walking around the magnificent Bodnant Gardens, we had a snack at the Pavilion Tearooms. June 2021 and COVID restrictions in place, the staff ensured that the Tearooms were safe for visitors to enter. Although they had a 'one-way' system in operation, it...

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Cymro47 . 2021-06-29

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My wife and I visited today on a grey day in December. We were uplifted by the delicious cranberry and orange scones,freshly baked and very yummy. Llongyfarchiadau (congratulations) to the chef and staff Diolch yn fair

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nigelcymru . 2020-12-06

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We visited here for lunch with our family. First of all parking is up a very steep hill including disabled parking. My parents who are blue badge holders found the hill a struggle. I’m sure they have room to put a couple of disabled parking...

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sazzy1983 . 2020-08-26

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Really friendly staff the bara brith was a tasty treat before venturing into the gardens hot meals were available which would be perfect for a chilly day

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Mick J . 2020-03-24

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My wife and I visited the Bodnant Gardens Pavilion today after purchasing tickets for a Valentines Day meal. We were welcomed by Gary (the manager) who was an absolute gentleman from start to finish. Part of the Pavilion had been reserved and we were seated...

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ClarkeGriswald7 . 2020-02-14

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Normally love a National trust cafe but the hot food here was surprisingly poor... Ordered a jacket potato with just beans (am vegan and no other options) Arrived from a strange lady who clearly didn’t want to be there, thudding it onto the table with...

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thewarrens1610 . 2020-01-01

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We love eating at National Trust tearooms. They often offer healthy, warm meals. We always go for the One Pot or Soup of the Day. Our Bodnant meals were perfectly suited for a long sunny winter day exploring Snowdonia. My husband had a Yorkshire pudding...

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F6904FWsophiel . 2020-01-01

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There was a lovely afternoon tea laid on today with a harpist so I booked for my family as a treat. It truly was a treat. The food was lovely. Sandwiches with scones, mince pies, sausage rolls and much more with endless tea and coffee....

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jacovelli8 . 2019-12-29

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We have visited a few times because of the different colours in the garden at different times of the year. We have never had a bad meal. I had the Welsh Rarebit, and my wife a 5 bean chilli. We both enjoyed it. My recollection...

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Thowdmon . 2019-10-14

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Was a nice filter coffee but it was a little on the lukewarm side. It was 3pm though so probably been stood a while. Husband enjoyed his latte and peanut butter brownie. A pit pricey.

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Cunzi . 2019-10-06

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This is a place of beauty, interest, and wonderful different walks! so many different things to look at, different flowers, trees, shrubs, and colours, you can spend many hours just taking in the views.Some of the walks are a little difficult and you might have to take your time. Could go many times throughout the year because the whole park would change throughout the Seasons.

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Cavern1 . 2019-09-17

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We needed a rest and refreshing cuppa, they had de-caf tea and lovely sandwiches which we enjoyed, good selection and friendly staff, overall good value.

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Glyn S . 2019-08-30

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Just outside the gardens and close to the car park and public toilets. Good selection of hot and cold food similar to most National Trust cafes. Quality of food was good and there was ample sitting. Very conveniently located to refuel yourself after a long journey before going to the gardens

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hcama2002 . 2019-08-25

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We decided to eat here when visiting the National Trust property at Bodnant Garden. My wife and I both chose the Welsh Rarebit, which was a good choice. There was a reasonably good selection of light meals, sandwiches, cakes, etc. Prices are reasonable; staff friendly.

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manswa . 2019-07-08

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Giant jacket potato with a tin of tuna on top. Little thought or creativity really and not the cheapest. Take a picnic

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Cricketdad . 2019-07-07

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A nice place for a rest with some food and drink to set you up for another recce into the lovely gardens with reasonable prices.

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Malcolm G . 2019-07-02

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Well set out - clean and tidy, with a varienty of cuisine to satisfy all tastes. Great "home-made" type food. Friendly and helpful staff. All in all - no issues at all- apart from a steepish walk to the main toilet block located 50 yards away...

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David B . 2019-06-05

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We visited Bodnant Gardens and stopped off at this lovely tea room before boarding the coach back. We had large slices of homemade coffee and walnut cake with a pot of tea. The cake was very nice. We also shared a huge cheese scone with butter and it was sooo nice and tasty. I could've eaten several lol. If you are visiting the gardens then give the cheese scone a try and you will not be disappointed.

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Boro_Steve . 2019-06-03

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We called in late here so weren't expecting much left. However, we did manage to get some of their pre-packed sandwiches with a pot of tea and were really blown away by the quality. Simply scrummy!!

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SamKen21 . 2019-05-31

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Coffee and scones were very good and fresh. The cakes looked good as did the sandwich selection. Staff friendly

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greenhalghsheila . 2019-05-29

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Lovely place to eat & sit outside. Food was a bit of a let down though - Had the soup & sandwich - egg & cress but all I could taste was overpowering margarine on the bread! Vegetable soup not bad. Did not know they offered specials of the day (besides soup) as they were only at the till! Would have chose differently if we had of known.

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Henny95 . 2019-05-27

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Good food at a good price. Clean and tidy with ample room around the tables. Tea and coffee were a good size and good price.

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paw2017104 . 2019-05-26

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Had lunch here after visiting the gardens. The place was very busy, there were long queues at the food counter, all the tables were full with people hovering to snatch one as they became free. The staff behind the counter looked harassed. I am not sure if it is always like this or we were just there at a particularly busy time or day but it was not a relaxing experience. However the food we had was lovely, Welsh rarebit and pea & mint soup. Based on this experience I would say take a picnic with you as there are lots of lovely spots in the gardens to sit - I will certainly be doing that next time!

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Julie N . 2019-05-12

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The tea rooms are very good with a wide range of cakes and sandwiches, the staff are very friendly a good place to sit and unwind after a walk around the gardens.

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cat1951 . 2019-04-28

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For a light bite or cup of tea this is a great location when visiting the gardens. The vegetarian quiche was fantastic, among the best we have had and the lamb hot pot was also very good. Prices are reasonable and we particularly enjoyed the Welsh beers.

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Silverfox468 . 2019-04-19

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Popped by here today before doing some shopping at the Furnace Farm Bodnant Food Farm Shop. Lovely soup and a sandwich. Great strawberry milkshake! The food was good quality and inexpensive. The service was outstanding with friendly approachable staff. We will be returning.

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. 2019-04-12

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The tea rooms where excellent and are situated just of the car park, The food at lunchtime looked and smelt delicious.

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Pat B . 2019-04-07

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Located near the nursery wool store and only seating about twenty is this little lovely tearoom. The pastries are excellent and you have a wide choice.

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. 2019-04-05

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We arrived just in time for lunch and the two of us had the beef cawl,welsh stew,with crusty bread.It was lovely,piping hot and really nice.If you eat in the outside covered area you can have your dog with you.They encourage people to bring their dogs to the gardens.All the cakes are home made as you would expect from The National Trust.The toilets are some distance away up steps or a slope.

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. 2019-04-02

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Superb curry with slab of fresh bread and very nice cake selection. Had to return after a second tour of the gardens for tea and cake. Well, you've got to really otherwise you will miss out. Also a dog friendly section for well behaved dogs, which our canine friend is, of course.

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. 2019-02-18

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Went here last Sunday for a very enjoyable breakfast. Even on a stormy winters day the views were beautiful. Service was quick and the food was very tasty, no complaints. Staff polite and friendly and the room was warm and nicely laid out. Recommend.

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. 2019-02-02

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Friendly welcoming staff, a good selection of eats and a warm comfortable room to endulge! What not to like. An ideally located rest stop.

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michaely416 . 2018-11-18

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Good, modestly priced food at a spectacular location. I would not come here just for the food. But as part of a visit to the incredibly beautiful garden, this is a very nice place to get a snack after you've walked around.

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JoeNathan9249 . 2018-11-13

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Called at the Pavillion after a couple of hours trudging around the gardens. Just looking for lunch so decided on their homemade Welsh beef stew. It was excellent, quite the tastiest stew I've had in a long time. Lots of other decent looking things on the menu board.

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AleksHuddersfield . 2018-10-23

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My wife and I enjoyed a nice light snack in this small tea rooms. Very pleasant with very good service from the pleasant gentleman. Nice menu choice.

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CheyeneDog . 2018-10-12

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These tea rooms are situated close to the car park and outside the gardens so one has to decide whether to have a hot meal before entering or on leaving.Hot meals are provided up to 4pm.Service was prompt and the food was hot and tasty.We enjoyed our visit.

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TripMember020820161 . 2018-10-03

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This tearoom is the first thing you come to when you get off the bus at the gate ( No: 25 from Llandudno - 50 minutes), before you go through the tunnel into the gardens.

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Adrian A . 2018-09-11

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A quick pit stop on a Sunday afternoon before taking a brief look at the gardens left us a bit disappointed. Service was fine and tea was tea, but the carrot cake was over sweet and heavy and nothing felt terribly clean.

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Stessy35 . 2018-08-18

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The National Trust has a reputation to protect. This tearoom lets the trust down. I tried the Welsh rarebit. The bread was homemade but a very thick slab and overwhelmed the rarebit. The salad was heavy on raw onions and no dressing - more a garnish. Could easily have been better.

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peterhC3689ZV . 2018-08-12

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A great place to start our day at Bodnant Gardens. Leaving the car park we headed for coffee and were served by a delightful lady who was celebrating the some Welsh cyclist victory in France....

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Kerry L . 2018-08-04

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Pleasant tearooms adjacent to Bodnant garden. Good coffee and cake. Seating available in landscaped grounds.

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StepneyTraveller . 2018-07-31

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Excellent clean National Trust run tearoom with plenty of seating both inside and outside. Disabled toilet available, but the other toilets are a short walk away up steps.

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LittlePatsy1 . 2018-07-28

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Good food and really nice staff. Perfect place for a break during your time in these lovely gardens.

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Duncan W . 2018-06-29

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Visited there today while at the gardens had a slice of gin and lime cake very nice well worth popping in

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graham722 . 2018-06-28

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lovely setting, tea excellent, but tables not cleared, people sitting at tables just chatting. People should finish their tea and leave

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davidglea . 2018-06-08

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Tasty, appetising food. Worth a visit. Excellent staff made it a pleasure to call in and have a late breakfast.

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Moshinsky . 2018-06-05

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Stopped in for breakfast before we went into the gardens. Lovely and clean and friendly staff. Lovely food but a little on the pricey side.

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Christa92 . 2018-05-31

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Always busy in the Summer but the service is good and there's usually somewhere to sit. Worth a visit.

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Venice2005 . 2018-05-29

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Plenty of queue's at the Pavilion Café. Limited range of food, and some staff need to go on a customer service course. Counter staff very pushed, need more staff.

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Nigel D . 2018-05-25

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The operators were very friendly and we had our tea and a large piece of barabeth. The cake was very nice.

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Christine T . 2018-05-21

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After several hours in the gardens enjoyed an excellent light lunch (veg coconut curry) here. Busy but plenty of tables, fairly quick service.

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rjcjtraveller . 2018-04-24

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Após a visita pelos jardins do Bodnant fizemos um rápido almoço neste pequeno restaurante que atende os visitantes do parque. Pedimos jacket potatoes com salada. Estava gostoso. Preços bem razoáveis.

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Patricia_Simao . 2018-04-21

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Lovely cakes. We also had the freshly made soup and a panini, all of which were excellent.

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yrbancroft . 2018-03-27

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Used to be ok but appears to have suffered with lack of staff and so the standards it appears may have dropped

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seawolf179 . 2018-03-26

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On a recent chilly Tuesday, after our long walk around Bodnant Gardens, Hubby and I thought we deserved a hot lunch so we decided to try The Tearoom by the free car park. The interior was clean and cheerful. I went to the counter and ordered our meals which totalled £15.10 which I was able to pay by card. I took our tea tray (pot of tea plus extra pot of hot water) to our table, then selected cutlery etc. from a table in the centre of the Cafe.

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Jilly2903 . 2018-03-08

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A very cold but sunny day brought my mum and I out for a walk round the gardens but we...

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Pam B . 2018-03-04

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After a walk in the gardens we stopped for tea in the little tea rooms inside the garden centre. I'd...

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Kim P . 2018-02-08

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This cafe always serves an excellent menu, friendly staff, unusually good "specials board",well worth a visit.

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Willy141 . 2018-01-22

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Popped in for lunch. Lovely clean place with great decor. Rather a large place but im sure this is to...

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jacovelli8 . 2018-01-20

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We were driving to abersoch from Harrogate and spotted Bodnant Tea Rooms. We first visited the farm shop which was...

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Antonia M . 2017-12-30

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Only had drinks, but very nice. No Mocha, so had a nice Hot Chocolate instead. The food always looks appetising....

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Paul R . 2017-11-20

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Lovely fresh food served very fast. Reasonable Prices. Wonderful Huge Scones. Big selection of cakes. Party of 5 and all...

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Julia L . 2017-11-17

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Hot soup on a cold November day - just what was needed. On the day I visited the soup of the day was 'White bean and broccoli', interesting, homemade and tasty with a big hunk of grain bread - Yum!

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Pam B . 2017-11-15

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After a long autumn walk around the gardens, the Pavilion teas rooms was just what we needed. Two cream teas (well one with coffee) refreshed us. In late October, the Plvilion Tearooms were not too busy mid afternoon.

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pencefn . 2017-11-06

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We, grandparenst, our son and his two girls aged 14 & 10 had, spent three hours wandering around the gardens and needed to refuel before heading on. This tearooms is a lovely building in which to stop for food. We all found something to our taste either counter food or on the menu, ranging from crisps, yogurt, scones or museli bars up to soup, baguettes or burgers with chips; there was also a fresh fruit selection. Quite sufficient for a lunch time top up. You don't have to go into the gardens to access this tearooms - it is just down from the carpark and if in the area could be a place to stop for food.

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Sherril E . 2017-11-03

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We just popped in for a quick cuppa and cake. The centre is lovely and the food shop is fantastic. It was later in the day we visited and I really fancied a scone with jam & cream. There was plenty of jam & cream but no scones. I was told they had run out. When we visited the shop they had loads, a shame they couldn't have got me one from there. The carott cake was good though and lots of seating in a lovely high ceilinged barn.

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Kate J . 2017-10-29

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A secondary tea room at the end of one of the walks in Bodnant Garden. Limited menu but adequate for a quick refresher.

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Shawniguy . 2017-10-25

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Very good lunch the soup was very tasty.and the sausage baguette

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Andy W . 2017-10-21

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Enjoyed a quick soup and roll, plus gluten-free for my husband. Helpful staff and comfortable surroundings.

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284scb . 2017-10-05

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A spot of lunch before a walk around the gardens, jacket potato, beans and salad, lovely, our order was brought to us very quickly, was nice and hot, except the salad of course! Tea very refreshing, staff an absolute delight

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Sandra R . 2017-09-24

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We stopped in for a snack after walking around the garden. Somewhere to rest our feet. Delicious food, lovely staff.

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Louise B . 2017-09-16

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Had a delicious pea and feta salad before we had a lovely walk around the gardens. It was fresh and really tasty. A much better experience than last time. Very reasonably priced.

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TheWelshDaisy . 2017-09-09

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Almost our every visit to Bodnant Gardens cannot be made without a visit to the Garden Pavilion Tea Rooms: nicely prepared food at reasonable prices and appropriately sized portions (i.e. for the 60+s) is a good conclusion to the garden visit.

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Tadian . 2017-09-07

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We called in here to ask directions to our holiday cottage. Despite it being closing time, all the staff came forward to help point us in the right direction.We returned a couple of days later and enjoyed scrumptious soup and wonderful Welsh Rarebit. Lovely place. Lovely people. Lovely food.

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NorthantsNige . 2017-09-02

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It would be rude not to enjoy a slice of delicious mouth watering cake and a refreshing cup of tea after a stroll around this beautiful garden with far reaching views onto the mountains beyond.

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ElaineSheldrake . 2017-08-31

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Lekker, niet duur en een goede bediening. Personeel heel vriendelijk en behulpzaam. Geen lange wachttijden.

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Alain B . 2017-08-27

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Decided to go to Farm Shop to buy some goods and whilst there have a coffee and cake in the Tea Room. Wish I hadn't bothered. Asked for large cups - they hadn't any washed!!! It was only 3.30 so not even near the end of service. I heard someone say - they'll have to have what's there.So a small Americano it was then. When I looked closer at my cup when I sat down it was filthy. To be honest I thought that everything that what was on offer was very poor and attitude of staff needs to be looked at. Considering that it didn't shut until 5.30 heaven help anyone who came later they would probably have to have paper cups!!!

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Jax3925 . 2017-08-12

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We didn't expect much from a cafe in a national garden - but, we were wrong. There was plenty of seating (in and out), a variety of sandwiches made fresh, really good soup of the day (cheddar-potato), and some nice pastries. We ate prior to touring the gardens, which took a couple of hours, and then stopped again for coffee. Don't worry about the gardens being away from a town and restaurants, you won't get better cafe food elsewhere. Enjoy.

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Denny S . 2017-08-11

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The soup was outstanding. Scones were good. Sandwiches were pre packaged and just what you would expect. Tea was good, but like all of the other things available, it was on the high side in prices. Since we were a captive audience on a bus tour it was the only option so we ate and drank. Clean and small restroom. Handicapped restroom as well as men's and ladies rooms.

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Gene T . 2017-07-29

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10 Opinions

location-iconTowyn Road, Towyn, Abergele LL22 9HD Wales
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Visiting Brown's bar and grill every weekend is the highlight of our week. My husband and I always have food here. The freshly battered fish, chips and mushy peas are great. The carvery on Sunday is the best I've ever had. I really just wished there were more choice for desserts. The management and their staff are so friendly and welcoming. Keep up the great work you do as we do appreciate it.

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3.5

81 Opinions

location-icon97-99 Mostyn Street
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waitresses were useless busybodies plenty of tables free, noone there to seat you so after we settled in on our own one of them got all uppity about it - if they were there in the 1st place doing her job that hassle would not have happened - we just left and will not return - same happened to friends of ours too

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3.5

115 Opinions

location-icon61 Mostyn Street
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4 out of 6 self serve machines broken. Terrible queue! Not up to standard. Someone should take orders manually. Expect better.

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3.5

124 Opinions

location-iconThe Old Goods Yard
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You must go here as it is a little out of the way, yet really nice food with nice attentive, helpful staff. Go along Station Road to get to it, or cross the bridge from the railway station.

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3.5

210 Opinions

location-icon81/83A Mostyn Street
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Came here today Iced Cherry latte was spot on and great. But I think their needs to be a few things that need to rectified 1 . the place needs increased hygiene cleaning for example the toilets they were absolutely horrendous today with someone’s skid marks on them appalling!! 2. The staff members need to stop nagging people to come out of the toilets and not speak to them in a rude manner. If this continues to happen then things are going to kick off and escalate. A change is urgently needed!!! Caffè Nero investigate this and get these problems resolved.