Black Of Dunoon (Bakers) Ltd in Argyll & Bute

Delicious cakes served by the loveliest friendly guys around.

Best coffee in the west. Amazing staff and excellent atmosphere.

got served by a new very friendly highly skilled waitress Iona. very personable and a credit to the establishment she lifted the standard of the evening.

Popped in here for some bottles of water and ended-up getting a treat for the dogs and a can of local soft drink too (Paisley Drinks Co.). The shop / cafe seemed pleasant enough and the staff were welcoming but I couldn't comment on anything past that as I was simply a passing customer and didn't stay / sit-in for food. I had a quick browse at the fridges and noted the meats and fresh foods to be local (smoked salmon, milk etc) which would be a dream to a local, and someone who liked fish. I do have to comment that two of the three items I bought were actually from over 300 miles away (water from Wales, dog treat from Reddish, England). A nice wee shop that I will visit again but I will be checking what I buy next time. *I've rated food 3 stars purely because I didn't have any so it must be a neutral rating.

Wow, cannot believe the positive reviews this place has. The server (owner?) had a bad attitude from the start which made us feel quite uncomfortable. Ordered a Corona from the menu only to be told they didn't have any. The fillet steak both had a huge lump of chewy, inedible fat in it and was cooked way rarer than the medium-rare ordered - this was grudgingly accepted back after the 'server' consulted with the 'chef' (her husband?) and a 'bad cut from the supplier' blamed - it's hard to accept the chef couldn't tell the cut was bad before cooking it, and we feel they tried to pass it off to us as tourists hoping we would just accept it and not complain. After a replacement alternate dish was provided (it was fine, if in no way outstanding, same with the pasta dish also ordered) and we had finished eating we asked for the bill and were instead handed packets of moist towelettes (?) and told to go to the bar when ready. Zero apology for the bad steak, no discount, not even our drinks comped, nothing. The whole experience was super uncomfortable. Neither the food nor the service nor the decor (laminated placemats, 'gift shop' art) nor the ambiance (loud generic music) justify the high prices charged here (£37 pounds for said fillet steak, £28 for a pasta). There's a reason the Tobermory Hotel down the road is packed every night (we ate there the night before and it was pumping) with both locals and tourists and the Galleon Bistro had only us and two other couples dining (neither of whom looked very happy either). Overall a super disappointing experience.