Big Easi Burger Co. in Falkirk

Great start to what it think is a new business. Ordered a burger and s+p chips from this place as a new listing on just eat, which is nice because there’s only about 6 places on just eat for my area and they’re all getting a bit boring. So estimated delivery from my 20:12 order is estimated to arrive in about an hour…20:57 I get the text message from JE saying food is in the way…cool… 21:30 still nothing, it’s been an hour and a half since I ordered…so, I think 5 more minutes I’ll give them a ring, so I look up their number and get concerned it says they close at 10, and with 25 minutes to go…I think well better ring them now in case my order needs re-doing. I ring them a lady picks up and assures me that my food is on the way and somehow “just eat” has been playing up…I don’t know how since the order was confirmed over an hour and half ago, but I thought well maybe it sent that message that it was in its way too early..benefit of the doubt and all. Now it’s five to 10, 3 minutes away from two hours since my order was placed and one hour since it was “on its way”. I’m thinking, they’re shutting any minute…I ring back. Same woman on phone says she’ll ring the driver and call me back in 5 mins….she didn’t. However the driver..or cyclist maybe turns up just after 10, with a sodden cold bag, a wet burger and the wrong fries (piri piri not salt and pepper chips) So..here you go, your first trip advisor review.. so my total came to like £22 for cold rubber piri piri chips and a cold chicken burger…. Embarrassing.