The Scottish Steak Club in Falkirk

First off, let me start with the positives. Service was brilliant, very kind staff and great atmosphere. Breakfast was also good! But the evening meal was really quite disappointing - my steak was grey, quite insipid looking and cold. For a £35 Ribeye, I'd expect more than a cold grey steak, a tomato a mushroom and a handful of partly cooked chips - justifiable conference? Just a sidenote - a "steakhouse" with only a Ribeye, Sirloin and Flat Iron - is not a steakhouse. Especially when they're getting sent out cold. I saw an earlier review calling this a fancy spoons - couldn't agree more. Quite disappointed - especially when we had £70 credit going towards the meal and we STILL had a decent sized bill left over.

The Scottish Steak Club at MacDonald Hotel offers a delightful dining experience that's sure to satisfy steak lovers. From the moment you step in, the attentive staff ensures you feel welcome and well-cared for throughout your meal. I started with the chicken wings, which were a tasty prelude to the main event. They were well-prepared and set the stage nicely for what was to come. The star of the show was undoubtedly the ribeye steak with bérnaise. Cooked to perfection, it showcased the restaurant's expertise in handling quality cuts of meat. The rich marbling of the ribeye resulted in a juicy, flavorful steak that lived up to the venue's reputation. My mom got a starter of prawn cocktail for £12, which was 98% salad and then 1% cocktail sauce and 1% prawns. This was the most disappointing dish. I would say don't get this starter, especially for the price. The overall quality of the food is impressive, demonstrating the kitchen's commitment to using top-notch ingredients and preparing them skillfully. Combined with the excellent service, it makes for a very enjoyable dining experience. While not quite reaching the heights of culinary perfection, the Scottish Steak Club delivers a solid performance that will leave most diners satisfied and eager to return. It's a reliable choice for a special dinner or when you're simply craving a well-prepared steak in a pleasant atmosphere.

Food was excellent. Whipped Goats cheese starter was unbelievable. Service from Nicole was fabulous, she was attentive and very friendly. Would definitely recommend. Not your average hotel restaurant. Thank you!

Great Flavours of India menu. The restaurant is a little pricey but food was great and the service was also very good and friendly.

We thought we were going to have a treat for our 49th wedding anniversary by dining here and having a sirloin steak each, it was terrible more like a pork loin never seen a white meat sirloin before. We complained the waiting staff were good but didn't get to see anybody in authority. They refunded half of the bill but will never eat there again it spoiled our day. Paul Stammers

Absolutely awful afternoon tea. The scones were brick hard, the cakes weren't fresh and no savouries other than finger sandwiches. Very expensive too, £60 for two when i could pay £30 for two at local tea rooms for far far superior food. I gave two stars because the staff were good.

If you like burnt overpriced food, it's the place for you & the staff were rude.

Staff look ashamed to give you your food

Fancy Wetherspoons, some food was cold, tasteless, and all brought out at different times. I was nearly finished my meal by the time my brother in law had got his, Party of 9. The Manager, who was new to the position was really helpful and sorted us out the best she could. All chips were cold, burgers were tasteless, fish in batter was soggy, Steak, pastas ok, Starters were ok also except the Crayfish and prawn had no Crayfish in it , it was like a different person was making starters to mains, this was my 40th and I was really disappointed, I was even given a bread knife to cut my cake, which was a challenge. I’m really sad to write this, as this is where I had got married 10 years ago and the food and service was amazing then, I can’t see me being back, we felt rushed. The cake was brought in by ourselves and the staff made an effort in somewhat lighting it, singing me happy birthday was a success. Other than that, lovely building and décor.

Very welcoming from the minute we entered Hannah at the front desk very friendly and polite showing us to our table , very professional and extremely knowledgeable from both Lisa and Hannah Nothing was a problem with anything we asked Meal and drinks excellent as was the service Wouldn’t hesitate to recommend this restaurant to all our friends

A rather unexpectedly grand building for a steakhouse but lovely setting and very much enjoyed our meals thank you

We had dinner here and then breakfast the following morning as part of a spa deal. The food was delicious, we had a burger and a steak then full breakfasts in the morning. Cannot fault the food or any of the staff: brilliant. The only thing that would put us off going back is the prices. The whole menu could be looked at and made abit cheaper to really be value for money.

Good food but too many weaknesses. My steak was super delicious but there were too few accessories and the fries were not properly hot and boring. The shrimp cocktail was really delicious and so was the cauliflower. Butter chicken: the sauce was probably a bit stronger than it usually is for this dish but the chicken was dry. The dessert ice cream was as this should be

The staff were excellent, the food very good but limited menu and it was rather pricey. The bar prices are ridiculously pricey.

Doesn't matter what the problem is Gary can fix it.

Food is ok. Not sure how this is classed as a steak house. Very limited options on steak. Found this restaurant very expensive for what it offers. Potions are very small at a big price. You also get service charges eating here on top of expensive food. Definitely not worth the money, a lot better around with better pricing. Just to note, staff are very good and friendly. Just a disappointing menu and pricing.

Had a wonderful 2 days staying at Inchyra , and had dinner here both nights . Food first class , not a great selection on the menu , but what they do , they do really very well . All of the staff , both restaurant and bar are so polite , made us feel special.

We were served by the lovely Hannah in the restaurant. Anything we needed was no problem, knew all the answers, so smiley and an absolute joy. Would come back just for the service.

We dined at Inchyra Steakhouse last year on Hogmanay and had an amazing time, and this was during covid restrictions. This year it was really disappointing, the menu has changed and I wouldn't exactly be calling it a steak house! I was thoroughly looking forward to having a fillet to discover they no longer featured this. I ordered the "warm artisan bread with butter" to start and my son the soup, the bread was vile and inedible, it was infact stale cold bread with a ramekin orlf margherine....why would you send that out in a restaurant, just embarrassing. I swiftly sent this back and told the manager not to bother replacing it, she then replaced my son's soup bread with partly baked petit pans(these were better, even if a little undercooked!). Second course was a disaster. My husband and I both ordered the rump steaks to be done medium rare, when they arrived they were both clearly quite a bit over cooked, more like medium well! I had to also send these back, meaning my son ate alone while we waited replacements. Not exactly what we had in mind for our family Hogmanay dinner. When the steaks came out they were better but I don't get it, I think the duty manager had to observe the chefs while they made our steaks, do the chefs not know what they are doing? We had planned to stay until after the bells and hoped to have a good night but the atmosphere was terrible and non existent, major contrast to last year as well! We left as soon as we had finished our meal to go elsewhere. Disappointed to say the least and I certainly won't be visiting inchyra again it has clearly really.gone down hill

Lovely meal with excellent ingredients and presentation. Looking forward to coming back and tasting again

We had a 3 course lunch here courtesy of an Itison voucher we received as a gift. I’ll be short and sweet; the restaurant was pretty quiet at 1.30pm and the place lacked any sort of atmosphere. The lunch was, well, ok but uninspiring at £29 a head. Not bad, but not great. What really made my eyes pop was a bill for over £15 for a glass of white wine and soda and a small bottle of coke. Sorry but £3 for a soda is taking a liberty. Unlikely we’ll return any time soon.

Nice fillet steak and a glass of wine for my birthday with the girls. Nice staff and melt in the middle chocolate cake for pud. Service a bit slow but lovely place

Garden salad was the smallest bowl of lettuce ever and nothing else,dont bother the rest was delicious.

We booked for Sunday Lunch today, it has been decades since my last visit. There seemed to be lots of staff milling around so I felt confident that the reviews about the poor level of service had been acknowledged by management and that we would see an improvement. How wrong can you be? We were given the Sunday Lunch menu, no order for drinks while we made our decisions; eventually the waitress approached our table for our order but didn’t specify drinks or food. One of the starters was unavailable but it took them 10 minutes to relay this message, after a 35 minute wait our starters arrived. The soup was lovely! The empty plates were quickly cleared and after a 15 minute wait the mains arrived, the food was hot and delicious. It took 30 minutes for our empty plates to be cleared, numerous staff walked passed our table and failed to see we were finished! In the end we had to stop a member of staff and ask them to clear away the plates. We were then given the brasserie menu for desserts which is different to the set menu! Clearly no communication between staff!!! When the order was taken for dessert I requested the bill, a request too far. It took a while, again I had to follow up with staff to get the card reader. There was no excuse for the second rate service! Plenty of staff and very few diners. It is time that management at this hotel/restaurant actually take stock of what customers are stating and make the necessary changes.

Comida bem preparada e saborosa, com porções de bom tamanho para quem gosta de comer bem. Café da manhã com buffet e também a la carte, com os tradicionais menus escocês / britânico. Para quem está hospedado no hotel é sempre recomendado reservar mesa, mesmo para o café da manhã devido ao movimento. Da última vez que fui o atendimento foi bem mais rápido e eficiente. Acho que na minha 1a experiência o time ainda estava em treinamento.

Advertised as dog friendly but you have to sit in the hotel reception and eat. Food expensive and doesn't match the quality or service. We booked a table when we checked in and the restaurant couldn’t find our booking. Server spoke so quietly that you could t hear her. Would give it a miss.

Absolutely awful, over priced, service worst ever, food poor. Wont be back. Longer review under Inchyra Grange.

Food was excellent and service by Mia and Ava was outstanding. Will definitely visit this restaurant again.

Very expensive menu, but service and experience doesn't match the price range. The booth we were seated at was filthy with crumbs all over it from someone else. Service was very slow especially considering there were only 2 or 3 tables occupied. They didn't have any cranberry juice to make the mocktails we wanted from the menu. Food was lukewarm (hand cut chips nearly cold and seemed undercooked), pudding had a fly on it. Cutlery wasnt provided for those not having steak and had to be requested. Had to get up to request the bill after sitting with empty dishes for ages, and then couldn't get anyone to come so we could actually pay. Ended up going to the bar to pay on the way out. Very inexperienced staff, 10% gratuity added on automatically but would not have paid this given the option as service was poor. Sad to say this is the first and last visit

Very expensive menu, but service and experience doesn't match the price range. The booth we were seated at was filthy with crumbs all over it from someone else. Service was very slow. They didn't have any cranberry juice to make the mocktails we wanted from the menu. Food was lukewarm, pudding had a fly on it. Cutlery wasnt provided for those not having steak and had to be requested. Had to get up to request the bill after sitting with empty dishes for ages, and then couldn't get anyone to come so we could actually pay. Ended up going to the bar to pay on the way out. Very inexperienced staff, 10% gratuity added on automatically but would not have paid this given the option as service was poor. Sad to say this is the first and last visit.

My husband is very fussy about his steak and he absolutely loved his steak here. It was cooked to perfection and enjoyed every bite of it.

Only managed photos of the starters as they were so good I forgot to photo the mains, 10 out of 10 on everything, brilliant, will be back

Was here for a 60th birthday meal. Great service from staff. Very accommodating and the meal (all 3 courses) was delicious. I had the venison for the main course and would highly recommend.

Attended for a 60th birthday celebration meal. Great service from staff and the meal (all 3 courses) was delicious. I would highly recommend the venison main course.

The service and atmosphere were really good and the staff were very friendly. As we were eating at a Steakhouse we ordered Steak. My husband likes his steak well done (yuck) and he got it cooked all through just as he likes it. Mine was...

I visited the MacDonald Inchyra Hotel & Spa in Falkirk for a 2 Course Sunday Lunch for 2 people on Sunday 8th August, and would like to express how disappointed I was. My partner ordered the Roast Chicken with Yorkshire pudding, vegetables, roast potatoes and...

We booked in for a Sunday Roast with an Itison voucher . The staff were friendly and helpful ,Charlotte and Lisa could not be faulted . We both had the Prawn Cocktail which was generously proportioned And took the Sunday Roast Beef absolutely outstanding its...

The service was good, the food was generally average to good. But this is a steakhouse in name only. From Sunday to Thursday the steak board in the restaurant remained the same. Flatiron or sirloin were the only steaks offered. If you pay by card,...

We had the occasion to visit the Inchyra Grange restaurant last night to meet friends we haven’t seen in some time. Having reserved a table for 4 my wife and I were shown to a table for 2 when we pointed the discrepancy out we...

Ate here while staying in the hotel for a long weekend. The food was okay but nothing exceptional. Appreciate that due to Covid a restricted menu is being offered but was very restricted for vegetarians. There was nothing special about what we had but this...

Nearly suffered a serious response to my food allergy because the kitchen didn’t communicate with the waiting staff and nobody knew what ingredients were in the dishes. Totally outrageous.

We ate here on Tuesday 11th August for the eat out to help out scheme. We booked it before looking at the reviews so we were a little wary of how it would be as this was our first time eating here. We were very...

Attending an auction being held at MacDonald Inchyra Grange Hotel and visited the bar for a drink. Ordered a pint of beer and a large glass of Sauvignon Blanc at the bar and was more than surprised to be asked to pay over £19 for...

I had very basic food (French onion soup and beet salad) and it wasn’t bad, just not memorable. I sat at the bar and the service was quite slow. I wouldn’t return unless I was staying at the hotel and convenience outweighed the aforementioned cons.

We both had the garlic muchrooms and they were to die for then my husband had the steak and he said is was so tender and cooked to perfection but a bit small, I had the shepherd's pie and it was so delicious but there...

For a steak house charging £37 for a large rump, pretty naff, plate was cold, steak was luke warm, medium to well-done, when asked for rare! Thick cut chips were actually fried jacket potato wedges! Only garnish was 1/2 a tomato and a mushroom. Was not the meal I expected. Wasn't even given a steak knife!!! Won't be going back for a steak!!! ☹️☹️☹️

Very mediocre any would certainly not class this a steakhouse. Maybe ok if you were not having steak. Service ok but to get your coffe before your dessert is poor show. Ordered sticky toffee pudding but when came was cold so sent it back and...

Found cling film inside my crushed potatoes, given the wrong starter and had to wait for the correct one by which time the rest of the party had finished and waited an hour for breakfast. Staff are all very polite though.

I went there for dinner with my partner. I was quite keen to join the gym, but unfortunately, when I asked where the health food bar was located they pointed me to the general restaurant, so I didn't bother joining. I ended up ordering sole...

My husband and I spent a week at the Macdonald Inchyra hotel and took most of our meals here whether by ourselves or hosting family. Everything we had was well prepared and delicious. Standouts were the fish, steaks and cream tea! We have never tasted...

Bonne cuisine, personnel efficace et sympathique,ambiance chaleureuse.Prix raisonnable et en accord avec le lieu ( hôtel spa)Je continue la route satisfait de cette étape, pas le temps de profiter du Spa , dommage.

Good food in an average hotel. Heard good things so stayed in the hotel restaurant on the second night. Very good.

ate tonight (3/8/19), place was pretty empty yet service was incredibly slow. The wedding party next door kept walking through the restaurant which sort of ruined the atmosphere. sadly for a 'steakhouse' the steaks were not great. small in size, fatty and came out cold. None of the steaks that arrived were what we ordered. a medium steak that was well done, rare that was medium. red wine sauce was excellent, however everything else was a little bit of a let down. sadly I feel overpriced for the standard of food.Waiter only topped up drinks once during a 2.5 hour meal. Forgot my desert order so I had to ask and not one waiter came to check if the food was ok.Sadly based on tonight's experience I wouldn't recommend, nor have any desire to return any time soon.

Super jedzenie, obsługa i przyjazna atmosfera

Food first class. Excellent service provided by Josh.

I booked a table for my mum and I for some lunch to celebrate her getting married this weekend. After being sat and drink order taken our server Paige came over to take our order and was so friendly, helpful and kind to make a fuss over my mum. She went out her way to make sure we were happy with our meal and drinks were always full. Having such great service from Paige made a difference to our lunch and made my wee mum feel more special!

Must have eaten here a good dozen times, the food is varies from good to plate-lickingly good, service likewise good to excellent. Had a few wrong orders (ordered rare received medium, ordered sweet potato fries received normal chips) but mostly we've eaten what we were given (due to sleep/time constraints) and been well satisfied. Any time we've made a complaint it's been dealt with and / compensated. Do ask the staff for recommendations, we've never been disappointed yet with those and have picked up some new favourites as a result. This is a hotel not an all you can eat buffet, I never cease to be amazed by the folk that turn up expecting some sort of House of Harga's Rib-Rack Challenge. It's smart-casual, full of business people, mostly-sober wedding parties and the odd spa weekenders. You can walk-in but I'd book, especially if it's a bank holiday.

A superb meal. Staff friendly and helpful. A good selection of dishes all cooked and presented well. A relaxing atmosphere.

Just dined in the restaurant and we had an excellent ribeye and sirloin but that was the only redeeming factor. Service, compared to breakfast, was very poor. 4 members of staff waiting on 4 tables but not very attentive as they were standing behind a station talking.

Visited with my family. Food fabulous...staff professional and attentive. Lovely atmosphere. 5 stars. Will be back

Went today for Mother's Day, very disappointed with food. Soup was warm not hot ( no crusty roll!, just an unusual piece of bread) beef platter was cold and had to be sent back! Apple crumble was tasteless, we did get money off the bill but remained expensive for quality received. Not planning on returning again!

Very much enjoyed the food, I have wanted to try a black pudding scotch egg for some time. Satisfied.

I really wish I had read the reviews but it can be quite confusing due to being part of the Inchyra.

Really nice food, portion sizes a little on the small side, waiters are very polite it did take a while for plates to be clear and drinks to be brought to the table. Worth the money we paid as we ate of the set menu £36 each which included a glass of prosecco. Would definitely visit again & have already recommended to others.

We ate here following a recommendation but unfortunately our experience didn't live up to expectations. It was a quiet evening in the restaurant and the welcome was friendly. We ate from the a la carte menu. My wife's Scotch Egg was a bit of an ignorant affair served with a salsa verde (which was very vinegar-y and really had no place on the plate). My starter was a prawn cocktail which was fine. The main courses of rump steak and rack of lamb were good, although the pesto stole the flavour of the well-cooked lamb.

Best of food but expensive 60 pounds a feed

Very well cooked. Small portions. Expensive. Good service.

Terrific steaks but a little expensive.

Set meal great value and tasted superb

Wir wollten uns hier einen schönen Abend machen, aber weit gefehlt. Wir hatten uns so auf eine leckeres Steak gefreut. Leider muss ich sagen, dass man hier kein gutes Steak bekommt. Als wir reklamiert hatten, weil die Steaks nicht wie bestellt kamen, nahm man die Steaks mit, allerdings blieben die Beilagen (alles extra) auf dem Tisch. Das gleiche Steak kam dann zurück, allerdings waren die Beilagen kalt. Nach unserer zweiten Reklamation wurden wir kaum noch bedient. Es kam die Oberkellnerin und wir wurden mächtig angemacht. Upps und das bei einer Rechnung von über 280 Pfund. Leider können wir dieses Restaurant nicht weiter empfehlen. Sorry, aber sowas geht gar nicht.

This Steakhouse is within the Inchyra Grange Hotel and Spa. Food is always just so, delicious and filling. Staff are always friendly but professional. Their steaks are cooked exactly to order. But leave some room for either their sticky toffee pudding or an Eton mess sundae!

We pre-booked for 19:30 weeks in advance using the app, on the night we arrived on time and was greeted by the front of house and told to wait while they get our table ready, we we surprised at it was not busy and there was lots of tables ready. We waited 25 minutes, before we had to flag down a waitress, they had forgotten about us!! Unbelievable as we where the only couple in the reception area. We we showed to our table and left again without even a attempt for a drinks order. Finally when they came around after another 15 minutes we ordered wine and a starter. When it came to mains I ordered the fillet steak, when it arrived it was over cooked, so I send it back, what a mistake, the head chef was throwing pots and pans around, we waited and waited when a replacement steak arrived it was cold as it was sitting on the side so long before it was served. I refused to pay for the poor quality of food and the absolutely diabolical service. This place is under staffed and not worth going. As we walked out we realised that the reason for the poor service was that all the staff was to busy with the room service orders. Do go, worst experience ever, truly!!!

Came here 3 nights for dinner and not once did they have my first or second choice available (and we were early in the evening). Came here as well for Breakfast and it's completely random if you're ignored or get good service.

Stayed at the hotel on business on Monday 24th September, chose the hotel mainly because of the restaurant, have stayed and eaten before and usually it’s okay if a little on the expensive side, (fillet steak £32 for instance).

Lovely meal and fantastic service would definitely go back.

As we were staying here after a trip to the Kelpies, which are just up the road, we decided to eat in the hotel restaurant, which was also the breakfast room, lovely and full of character. My daughter had the steak and really enjoyed it. The starter scotch egg was lovely.. My long island ice tea was very good..

Stayed at the hotel and ate here while my husband was there for work near by ,

We had a lovely evening meal. The quality of the food was fantastic and the staff were some of the most pleasant people I have ever met. The prices are a little on the high side (particularly for the starters) but the quality is such that perhaps that is justified.

Difficult to find if driving. No direct access from the motorway. no access to the hotel parking, opposite from what was advertised. The seat near the kitchen was too hot or AC was not on. Doesn’t appear to serve cocktail. No menu given. Steak was good otherwise..

Went with a friend on a Saturday for Afternoon Tea. Expected the restaurant to be busy but apart from ourselves and another couple that was it. We weren’t given any menu and they waitress came and asked us what we wished to drink - we had to ask what type of tea was available and we had to ask what came with the afternoon tea ie sandwich fillings. My friend was vegetarian and when the afternoon tea came the vegetarian sandwiches were placed beside the meat sandwiches - which should not happen. One of my friends vegetarian options was a sandwich just with picallili on it. The scones were the smallest I had ever seen and were so hard we struggled to get our knives through them. I suspect they had come straight out the freezer and defrosted. There were no savoury options and the cakes were definitely not ‘home baked’ and more bought from a shop. Normally you look forward to the cake selection and we didn’t touch ours at all and certainly did not want to take them home in a box as the waitress suggested. A very very disappointing experience!!

We drove here for dinner in the Steakhouse restaurant. We wish that we had not bothered. We both ordered pork chops. Eventually the waitress came to tell us that they had no pork chops!! A hotel, and no pork chops, which are on the menu? Unbelievable. She also informed us that they only had ONE half chicken left! My wife chose the half chicken. I went for a rump steak - and had to pay extra for a sauce! We elected not to have any bread - you even have to pay for that! Never come across a restaurant that didn't put bread on the table - unless you pay for it. Then we waited over 30 mins for the food to arrive. The half chicken turned out to be totally NOT that - it was just a small breast of chicken. My rump was OK, but rather dry. Usually the plate has the juices from the steak on it - my plate had no juice at all. Very disappointing. The standard of service was poor - they seemed to be indifferent. The only time we saw them was taking the order; telling us no pork; bringing the food; collecting the plates; bringing the bill. Never saw anyone when we left. We only called in for dinner, but it was so average that we have no wish to ever return. No wonder we saw no other diners.

this is not a 4 star steakhouse by any means look at review, food awful, over priced and not what you ordered

now everyone knows i only write honest reviews and always give credit where credit due but not on this occasion, visited the steakhouse on Sunday 10th June 2018 oh what a disapointment, to say this is meant to be 4 star steakhouse its most defo was not on Sunday, when we arrived we were the only two in the steak house, it took an hour for the food to arrive after the staff had to go ask where it was, to add insult a bus load of chinese arrived, got drinks tables and served before us, then the couple next to they to got served first, we were like erm excuse us, placed our order, caesar salad as decribed on the menu, it had no mention of fish on the menu, it came full of anchovies, bad advertising, then ordered club sandwich, there was more fat on bacon than bacon and it was black, the salad on the butty was yellow/ brown, the salad bowl that came with it the salad was brown, unwashed and obviously no care given to meal, hubby ordered 8oz fillet steak, nope none, although on the menu, opted for 8 oz sirloin, yes well it was a sandwich steak not even 2oz but wanted £32 for this, the meal was a total disaster from start to finish, the dining supervisor did not care and said, oh chef will be disappointed. the wee lass behind the bar, paige, could not do enough to try help out but she was doing the job of 6 people especially after the bus load of chinese arrived then the bus of oap arrived, to say we were disappointed is putting it mildly, poor paige was run of her feet while dining manager just stood at her perch .......

Defo not a 4 star restaurant. As you can see by the food. First of all a ceaser salad may be traditionally made with anchovies however this should be clearly stated on menu. As u can see this is not the case. The salad was brown and unwashed the bacon was all day. Now for 12 pound for a butty you expect decent bacon, the steak was meant to be an 8oz was more like 4oz but still charged for 8oz. The wee lass behind the bar, ( Paige) was fantastic and could not help out enough the manager was disinterested. Would not recommend for the prices. You will be disappointed.

We called in here on our way to an event later that evening. We required a simple meal. Upon arrival the place looks very good with spa and a good feeling of a quality hotel. Meals were available and we were shown a wide range of meals and a specials menu. My steak was a bit on the small side and well cooked. My partner had a what could only be described as a cremated burger. Black and burnt . Obviously had been forgotten about under the grill. We had already waited quite a while for the meals at this point. Another perfectly cooked burger did arrive but by this time I had finished my meal ages ago.! We were charged full price for the meals and drinks. One and a half hours later we returned to our car. Outside the smell of rotten eggs filled the air. This was either the chemical company or a sewerage plant in the close vicinity. If we had smelt that upon arrival we would not have gotten out of the car in the first place.

We stopped at this (so called) "spa hotel" for 3 nights.

Absolute disaster. Waiting far too long for food. Staff have not got a clue in regard to allergens

We arrived after a long day travelling. First impression is good, the decor is nice traditional Scottish, and the food selection on the menu looks good.

Had lunch in the hotel. Soup was absolutely disgusting - branded as lentil but was definitely not. Also the bread was absolutely rock solid. Staff were friendly however service was poor and disorganised.

Lots of steak choices, there were many meals which I would have chosen from the menu but in the end went for fish which was excellent.

All excellent, had set menu on 1st night and steak on second night which was done to perfection, both nights were amazing.

Once you are booked into the hotel you're trapped. No where else to go and they know it. 70's menu without the fun. Whatever you do, don't ask for a salad with your steak. It confuses them and they will ignore what they haven't covered on the apprenticeship

Let’s get this out of the way to begin with - the food is nice enough and the staff are pleasant.

Had a beautiful dinner here on Saturday night the staff were very good and couldn't do enough for us Would come back here

Went for New Years dinner with the family on the 1st January table booked for 4oclock we were in about 20 min before they took our drinks order then had to return and take it again as they could not understand the order had to ask after another 20 min if they. Could take our order when we were informed they had no fish pie no cottage pie and if we were having gammon steak they had no eggs for this dish food was mediocre at best they then cleared our table and after 10 min I had to ask for dessert menus they couldn’t couldn’t find a child’s dessert menu nobody came back to take our order so another 10 min and I had to go and ask them to take our dessert order after taking order they came back to say they had no bannana upside down cake of which we had ordered 3 and no popping candy for one of the sundaes T which point we cancelled dessert except for 1childs and asked for the bill this fiasco of a meal cost us £149.65 and took 3 hours all the time we were trying to keep a 22 month old child occupied I complained the following day heard nothing complained 2 days later again and after another day I received an e-mail saying they had spoke to the team and offered us 25% off our next meal. Endless to say we will not be taking up this offer

We chose the rump steak (medium rare). Although nicely seasoned and of good flavour sadly the meat was very tough to chew with only about 50-75% of the steak actually edible. The garnish was meagre. Sad to say we have had a better steak supper cooked at home with supermarket meat. Dessert was not as advertised, passion fruit ice-cream was in fact vanilla and the tiramisu was quite underwhelming. Very poor value for money in fact we cancelled our reservation for the next evening and had room service instead which was half the price and very pleasant.

The steaks are small, expensive, and poorly cooked. To be honest I think the Scottish Steak Club needs to find a new venue where they would get better value, better quality meat, and a more sizeable steak that the chef can cook correctly. Apart from the above the decor is OK the musak is tedious, the drinks prices are outrageous and the waiting on staff inexperienced.

Whilst staying at the hotel we went to the steakhouse, and we were blown away not only by the food but the service!

We vivisted the steak house for a casual meal with friends and we were not disappointed. The menu choice was great and we all agreed that the steaks were the best we had eaten in a long time.staff were friendly and very attentive.

Attended family birthday celebration tonight and extremely disappointed for a number of reasons.