Big Bites Derry in Derry

food was cold and chips recooked, normally food is good quality but the last 2 times I have ordered out of here is been bad

-low food quality -missing drink -incopetent delivery driver

beat chicken in the town. thanks guys

rang three times to tell them they forgot my drink, been waiting close to an hour for it, i give up, wont be ordering again, guy started arguing with me although he had no clue what i was saying

Order was to be delivered between 10.00pm and 10.20pm did not arrive until 10.45pm. Rang store 2 times to see where order was was told was out on delivery first phone call, second phone call was told drive couldn’t find house so they took it back to the shop instead of phoning for directions. Food arrived cold and received the wrong drinks asked for bottles of Fanta lemon and received cans of Fanta lemon. Will not be ordering from this business again.

didn't receive my order as off yet

The Chicken and Chips were so burnt I could not even eat them, 😔 I was so disappointed as last time I got food outa there it was delicious but they have definitely changed their products 😩

Bad service. Waited for my food to come for nearly 2 hours, contacted the shop and all they kept saying is its on its way but never came.

Worst chips I have ever had, majority of them were rock hard and dry.

The chicken was very small and rubbery. I couldn’t tell if it was coated in batter or breadcrumbs. The chips weren’t nice as they weren’t fluffy and felt a bit stale to eat. Wouldn’t recommend unfortunately

I don't understand the bad reviews here because I've been using here for the passed 3 years and it's always been excellent. My go to for fish and chips. 👌

Food was great, warm and everything I ordered arrived, order from here a lot, good spot for takeaway

Food nicely cooked. Nice and warm. Very good.

I did not receive my oder the delivery driver could not find my address after numerous phone calls with him and his manager. I need a refund

Pizza was good and it came early the delivery driver was sound on too

The food came within 11 minutes of ordering (which is extremely worrying) and still managed to be freezing cold. They obviously used a microwave to reheat pre-prepared food but couldn't even do that properly. When I called, the man rudely hung up on me when I started asking questions. Terrible food, terrible service and a terrible decision to ever get from this place. I've never requested my money back on JustEat EVER, but this will be the one time I do.

food was cold. put spicy sauce on the chicken burger asked for taco had to be dumped. kids burger was dried out also dumped. wouldn't recommend at all.

Food came within 11 MINUTES, I can appreciate fast delivery but that indicates the food is prepared in advance and reheated (the bun and meat on my burger was obviously microwaved). When I CALLED to ask how it only took 11 minutes from order to delivery, the lovely man hung up on me when I started to ask questions. Shady business. Don't get from here.

30 quids worth of food that never arrived used this place for years but not anymore

Food was genuinely shocking. Burnt chips, chicken box was horrible, sausages were beyond burnt too.

delivery time was shocking estimated 35-50 minutes… took an hour and a half. food was nice tho

Food was late and food is burnt

Still waiting on my food 2 hours later , been told 3 times that my food is 20 minutes away , and haven’t been contacted about it once

King Kebabs are AAAAAAAAAAAAAA++++++++++

nicest fish & chips ive had in ages, will defs be back

food very greasy not drained properly. fish excellent chips soggy and onion rings dripping in oil not up to usual standards unfortunately

Food was atrocious and forgot items of my order! Never again.

chicken was so tasty and chips were nice and chunky

2hours late, two phone calls in to be fobbed off, a call back to say a simple sorry and they'll resend the food without anything complementary to make up for the delay, since the original delivery driver didn't show up and wasn't answering his phone... Apparently. Food finally arrived 3 hours later after ordering, upset children with empty stomachs close to their bedtime. Sausages are over cooked and wasted.

no drinks where given even though they where ordered

Food was cold. Not nice atal won’t be ordering again

Food was rotten was supposed to be a meal and there was barely any chips in it, the food was cold too chips are not fresh they are reheated terrible food.

Best pakora in the town! Unreal!

Was listed as “cheese sauce” on menu and i received a small tub of grated cheese. i also ordered 2 cans of coke that i was not given

no dip with pizza , no shredded chicken on spicy combo and no dip with spicy combo

This is the second time I have had a problem with this restaurant. I keep receiving the wrong wrap from them and if that was bad enough I bit into my wrap to not only find out it’s wrong but there was a big chuck of plastic in there too.

My food is still not here nit happy

absolutely waited ages,so long I was ready to sleep and was completely past my hunger and couldn't eat because it was so late

the delivery time was great and th delivery staff could not have been better. I was accidentally givn a van ofcoke instead of a bottle of coke and the delivery person could not have been miver about it. the awful service started when I opened my chicken tikka box to see only chicken tikka and chips not a drop of sauce or a shred of veg.

Disguting and cold,,onion ring were just a greasy pile of mush on tray..no salt and vinegar as always

really disappointed in service 45 mins late even though app saying it's been deliveredon time it still hasn't arrived . need get their act together

Best fish supper in town 👍 curry sauce is top notch

delivery was on time but food was poor

Don’t order anything of them for one there foods rotten they drop there doner meat on the floor and lift it up and reuse it there complete stankers they should be closed down for good they also rob you on there delivery fares 4.50 to galliagh ahaha robbing b…….!!!!!!!

food didn’t arrive , confirmed order and said it was delivered at 3:06 am no sign of any order absolute joke of a place

Some of the driest chicken I've ever had the misfortune of touching. Literally inedible, wouldn't feed it to a dog.

was ready in 10 minutes, hit the spot.

I have ordered from here a few times , I had an issue with my order (cold and missing items) I rang up and was told it would be replaced (it wasn’t) I rang back 24 different time throughout the last 2 weeks and was met by the driver only willing to speak to me and the (“manager , didn’t want to”). very shocking customer service that a driver dealt with this issue when the manager was there and he didn’t want to speak to me when it was an issue on their end. It was a £35 order , shocking food , shocking staff. Worst place in Derry. I wish I could give less than one star.

Pizza didn't arrive. Other food late.

Food was freezing cold never again I would like a refund

chicken burger was so greasy and mayo was thick and lumpy - unable to eat! chips were still hard and cold. really disappointing food today!

Nice fish i have ever eaten lovely.

Food was late and when it did arrive, it was freezing and inedible. Even tried to reheat the chips but they were vile. Fella on the phone wasn't very helpful either. Won't be back.

Delivery was very quick, food was great tho the curry dip was only half full that’s my only complaint

Nicest fish I've had in a long time. The coleslaw was also beautiful.

Fish was greasy and soggy but edible the chips were okay peas well that would be better if they actually put them in the tub. They don’t listen to the order notes when you order from Just Eat, but the delivery was fine and very quick.

Delivery excellent, food not so! They ignored food notes, the fish was soggy but edible. Chips no problem pease… if they actually filled the tub more than half would be good. I don’t recommend.

food was excellent, delivery was fast, food was hot and the menu in general is very well laid out with good choices - thanks

Was on time but pizza was a bit cold

burger wasn't wat I asked for waste money

10/10, portion size was amazing for the price and it was great food. Delivered scarily fast too lol

This is 3rd time food is late.... My food still hasn't come... Wont be ordering again.. 5.50 for delivery and they always late no need for it.... Shouldn't have pay that for delivery if they late

Great food, friendly staff and very quick

The batter on this fish is so light and crispy, it's amazing .

Food came over 2 and a half hours late, app said it had been delivered and restaurant didn’t answer when I called, no explanation or apology was given and food was so cold it was uneatable

the food was completely freezing cold

Would give no stars of possible place is a joke

The food was freezing once it actually arrived

Food never came but they took the money no problem...

Orders to wrong house and bad customer service

Nearly 2 hrs for delivery and cold.

The onion rings were cremated and the burger had that much grease the bap was saturated

Onion rings were full of grease, battered mushrooms were not nice. Burger was lovely.

Absolutely Bute! Chicken Fillet Burget with Bacon, Cheese, Lettuce & Mayo just pure lush - More More More

Food was pipein hot fresh an very tasty will eat here again for defs 5stars

Was sent the wrong flavour of ice cream and was kind of underwhelmed by the size of the chocolate pizza, was expecting it to be a lot bigger

Food was amazing, delivery faster than expected, 10/10

We have had a very nice delivery driver an the food was lovely would recommend this takeaway to anyone

BIG BITES THE G.O.A.T TAKEAWAY

didn’t receive food after it saying enjoy food on the app

Tried everything and it's all great! Naan is so nice and made fresh from dough, kebabs are best in the city.

The staff in this place are so cheeky and the food is discussion very greasy received food cold when called the to complain the manager is never available to talk avoid this place

Ordered a steak box and received chips and slices of steak? No sauces or cheese. Paid for cheese on another order and didn't receive that either.

Great food quick collection time to

Had to be the worst hotdog I’ve ever eating in my life zero flavour and where was the taco sauce decent milkshake though

The food was excellent, but I was called as I set the delivery time to 02:00 and was told the shop would be closed so they would have to deliver it at 01:40. I didn't get the food until 02:25... I think they forgot about my order as the shop changed the delivery time 🤦🏻

Wings were flavourless and rubbery

Probably hands down the worst food delivery we have ever had. Chips where,hard chicken was so dry and the donor meat was very chewy. I don’t normally write a review but that food was awful. I got from here before and it was good but tonight’s food was way below your normal standards.

Quick service and delicious food xx.

Only fault, pizza looked like a dough ball with slices missing. Can't describe the shape it was in 🤣

Regular customer. Food always done perfect. Staff friendly and helpful. Will always be my go to for take away food.

This place never fails to give amazing food! Usually get pizzas which are always amazing and still piping hot when delievered or collected. Tried different foods tonight and was absolutely beautiful. Will be back again as always

Never came, blamed heavy traffic and ordering to late, it was at 11 i ordered and still never got at 3, so i cancelled and they aren't giving me my money back because of heavy traffic order was to late

Didn’t receive my food just says enjoy your order, messaged them and said my food will be here by 1:10 and still nothing and just says enjoy your food again. Usually order from this place every couple of weeks but tonight was shocking.

this is a disgrace ordered my food two hours ago still haven't received it i no longer want it as i've waited to long

Will never order from here again

Hasn't came yet and phone number is on answer machine.

Great service and value for money. Big portions and food is high quality. Give them a try.

Delivery service was terrible, when contacted to see how long wait time was, was told 5-7 minutes to which we waited a further 45 minutes. Terrible service, terrible food, real waste of both time and money

"The food at this shop is a true culinary delight! Every dish is prepared with exquisite attention to detail, and the flavors are simply exceptional. Whether you're a foodie or just looking for a delicious meal, this place is a must-visit!"