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4,2

Based on 362 opinions finded in 2 websites

4.2Ambience4.7Cuisine4.2Price3.7Service
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Nº 130 in 309 in Hartlepool

Nº 4 of 9 Italian in Hartlepool

CUSTOMERS TALK ABOUT DISHES WITH.. potatocheesesoupcoffeesandwichporkpaninisaladchickenmeatballpizza

comment_iconOpinions

Fabulous to be here and have a first drink out since the lockdown, the staff are working hard to make sure it's all safe and protected, summer sunny drink! Went back today and enjoyed a lovely breakfast, the staff were friendly and helpful and the food really nice

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James Ballantyne . 2024-03-17

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Food burnt, and order incomplete

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Marty Haydon . 2024-03-14

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Fabulous food, friendly staff, and lovely atmosphere, what more can you ask for. Definitely recommend this place!

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Claire Turnbull . 2024-02-10

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Excellent food every time I go.

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Stuart Flint . 2024-01-19

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We have been in this place a few times and the food is excellent, never lets us down Also the homemade chips are excellent. Thoroughly recommend👍🙂

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jock mcbru . 2023-12-10

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Lovely food very friendly staff.

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Lily Hislop . 2023-11-23

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Used to be a regular loyal customer and order all the time. Been disappointed way too often this year. Service is shocking when you complain about an order that you have paid for and not received. Won’t be visiting/ordering again.

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C . 2023-11-14

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I use to love it here and was a repeat customer but not anymore. Ordered lunch today (on my birthday) and received such poor customer service. We ordered a few panini’s and some pizza top chips and only received cheesy chips (pizza top chips were fab here and always ordered them ). Rang back to let them know and they offered to send them out but won’t be for an hour or some free ones next time. Didn't have time to wait an hour so took the free offer. They then rang back half an hour later and said on the delivery slip it was cheesy chips so we have only paid for that and can’t now get the free pizza top chips next time. So we paid for something we didn’t want and got called liars all because we rang rather than ordering on an app to save them any fees as a local business. Well lost 3 people’s custom now after how we were spoke to and will be letting others know of the poor customer service we had today. This is probably due to people trying to claim free stuff all the time but it’s a shame it now back fires when genuine mistakes happen.

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Catherine Mason . 2023-11-02

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The breakfast ciabatta is the best way to set up your day!

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Chris Clark . 2023-10-16

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Ordered panini tonight, came stone cold to the point the cheese hadn’t even melted. Looked and felt stale! When tried ringing them wouldn’t answer the phone!

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Paul Lister . 2023-10-14

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Food is out of this world. Fantastic staff that can't do enough to make sure you have the best time ever in their establishment. Nothing is a problem for then x

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Ursula Taylor . 2023-08-24

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Used to be absolutely amazing, really gone down hill, last couple of times we’ve ordered been really disappointed in how much the quality has dropped, salads missing dressing and cheese this time, also ordered nachos with chilli beef and got delivered a box crisps may aswell have gone to tescos and bought some Doritos

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James Miller . 2023-08-13

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Great food and great service. Been for the 2nd time today only after the first time being so good the first time. Will be my go to place ☺️

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Grant Raynor . 2023-06-09

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Great delicious food and cosy little eatery 😊🫶

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gazdewar . 2023-04-23

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Never disappointed. Coffee good too!

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Louise Robson . 2023-04-10

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Alway great food, good atmosphere and staff always pleasant.

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youngbarty78 . 2023-04-01

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I was recommended Biancos by work colleagues, I had the peppercorn shredded beef and was amazing.

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Karl Bruce . 2023-03-25

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One of our regular spots for brunch /lunch. There are times when it gets busy that you don't always get the right order, but the food is tasty, and salad boxes are delish, so we just make sure we avoid busier times these days. Clearly not enough of a problem, or we'd not be regulars!

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Lucy P . 2023-03-25

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The food is nice,just,on my last visit I was already halfway into my lunch when I felt days old food stuck under the rim of the plates,it was really disgusting,almost all of the dishes were filthy, I showed the counter staff and her reply was, "sorry,do you want the food off the plate ".....no refund or anything,I just walked out with my family, that's the last time I'll ever eat from that established...

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Duran Ramlochan . 2023-03-04

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Beautiful food always piping hot friendly service

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Catherine Mcnamara . 2023-03-02

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Attractive young ladies serving superb 'sandwiches' with tasty fillings at very reasonable prices.

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David Kendall . 2023-03-02

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perfect breakfast, best black pudding and lovely sausage

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Dom Skelly . 2023-02-24

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Went for my dinner today and it was not bad. Only had chips with grated cheese on but it was nice. Naively thought the cheese would have been grilled but I'll ask next time I visit if they would. Cup of tea as well and all for £6. Cant fall off for that. Staff were nice and will visit again

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Glenn Turnbull . 2023-02-23

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Quality food, lovely atmosphere and staff and right on the doorstep of the marina

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Rebecca Fuller . 2023-01-12

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Absolutely gorgeous food, the pulled pork was perfect 👌, great delivery driver aswell, especially as I gave the wrong address when ordering 🙈 food was still piping hot! 10/10 from me 👍

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Chrissie Jenkins . 2022-12-20

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Done Food for Mams Funeral Was Lovely, Thank You all at Bianco’s

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Terry Wood . 2022-11-20

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Nice food, fresh and loads of taste

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Stephen Nicholson . 2022-10-24

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Love the salad box as you can create your own . Loads of choice and so fresh, would recommend this to anyone.

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Stephanie Green . 2022-10-12

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Called today and had to sit outside as we had our doggo, had two coffee,s which were lovely, my wife had loaded nachos which she has had before and she loves and I had loaded chips with chicken curry, I had to take my meal back and the waitress asked if I needed it warming up,i hadn't said what was wrong yet but it was stone cold( a quick sorry with no meaning was given), they made me a fresh meal and I know this as it had nowhere near as much curry on as the cold meal,curry was very nice when hot, I just don't understand how the meal is sent out with hot chips and stone cold curry

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Chris T . 2022-10-09

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Just picked up an order. Asked for a Biancos full house, got just meatballs with sauce. Missed off pulled pork and pepperoni. Pretty much half the meal

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Carl Thompson . 2022-09-07

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Schön zu Essen und recht günstig

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Bernhard Planer . 2022-08-04

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Went for breakfast and a coffee this morning. The service was great, prompt and food was delicious. The bacon sandwhich served on ciabatta bread was amazing. Along with that, the cost was a pleasant surprise! Such a great place and find!

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Kat Emm . 2022-08-03

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Friendly staff, beautiful food.

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Rebecca Taylor . 2022-07-21

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Lovely food 😋 nice and friendly

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Denise_v . 2022-07-15

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omg I'm hooked, got salad box and I'm full xx thank you 🥰

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Beverly Brown . 2022-07-14

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Unreal food! Best chips I’ve had for years. Ordered off Uber eats and it came earlier which was great because we were hungry at work😂

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M Smith . 2022-05-12

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Good food, but they didn't have what I wanted so I can't give five stars.

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Martyn Hall . 2022-04-25

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Really nice food, good service and quick.

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Jay Tait . 2022-02-02

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Superb deli. Emily was very friendly and helpful, possibly the greatest waitress ever.

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David Carroll . 2021-12-28

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Extremely slow and notorious for useless staff members. Foods hit or miss, either extremely good or incredibly bland.

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Harry Stokle . 2021-10-17

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Great selection and delicious food. Pizza topped chips are a must!

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Gemma Mahoney . 2021-09-23

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Love getting food from here. It is always hot, and tasty, and their puddings are lovely!

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michelle birbeck . 2021-09-03

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Visited today at 1040am. My friend and I both ordered the big breakfast, we were told there was no black pudding or hash browns. The server said they could only do scrambled eggs as the grill had been cleaned (breakfasts are served until 11am) I said I would have the meal with no eggs as I only like fried eggs. We waited a while for the meal to come as it did the waitress said you should get two sausages each but we only had three so we have cut one in half and given you one and a half each. The bacon was cold and had obviously been cooked a while as it was hard to cut, the sausages were not very hot either. There were however, two cold hash browns on each plate so they must have found some after saying they had none. A very disappointing meal today. I gave the review 1 star but headline shows 4.5. No feed back from owner

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GLEN millar . 2021-08-24

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Classic meat ball sandwich. No sauce really dry with little flour. Delivery was over an hour and half. Shame really this place is usually nice. Unfortunately on this occasion it wasn't.

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neil richardson . 2021-08-19

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Fantastic service and delicious food. Staff were friendly and welcoming and the quality of food was exceptional. Highly recommended.

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M Hill . 2021-07-27

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Service was good, food was very good and more than adequate, if anything, there was too much.

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Val Kitching . 2021-07-27

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Lovely latte, but so cold sat outside (as you have to atm) Outside heaters not working, would be great in the sunshine and on a warmer day. Service very good

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Jac x . 2021-04-30

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Lovely friendly staff gorgeous meal 😍

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Julie Shepherd . 2021-04-25

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Lovely foods always very nice, good value for money and staff always pleasant

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Lesley Dale . 2021-04-23

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Absolutely beautiful loved my meal thank you to the young lady from tonight she was brilliant that kept coming into give people the take away in Rosie bar .

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Lorraine Potts . 2021-04-20

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Really good. Great food and an excellent service

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Matanat Lowther . 2021-04-13

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My husband loves cooking so doesnt eat out very often. However I managed to get him to have a takeaway today . He hasnt stopped talking about it all day and is already planning our next. Thank you Biancos. Xxx

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Hull Nic . 2021-03-08

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Parmos are exceptional chips amazing coleslaw always fresh I could go on . Definitely worth a try

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Donna Monsen . 2021-02-06

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Food portions are massive. All food tastes fresh and good. Really recommend.

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Angela Atkinson . 2021-01-15

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Just Ordered the steak fajitas chicken Parmo . Boy what a Parmo absolutely Amazing no grease' chips were proper home made chips . Garlic sauce to die for and the coleslaw out of this world. NEED another .

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Kevin Hannant . 2020-11-15

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I enjoyed my panini but as i dont like some of the sides dishes that go with it i was dissapointed that still had to pay full price for a panini ham & melted cheese

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Steph Ackroyd . 2020-10-17

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Me & hubby luv this place,he loves the farmhouse breaky & I luv it cos I'm gluten free & there's a lovely lady called Jo workin there who's very knowledgeable & helpful on gluten free food,so she advises me on wot I can & cannot av,the chunky chips are gf & are absolutely yummy, they do a lovely latte,delicious food,lovely helpful staff wots not to like...😊👍

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Angela Booth . 2020-09-30

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Been a couple of times now. Really lovely food and wonderful service. Would definitely recommend

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Holly Smith . 2020-07-30

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Very delicious salad loads off well worth the price very friendly staff ideal place to go very well located

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Jimmy Hudspeth . 2020-07-25

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I don't like the high chairs in it. The food is good

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Judith Moore . 2020-07-23

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Lovely cooked farmhouse breakfast

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John Wright . 2020-07-19

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A great place to grab something quality to eat

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David Innes . 2020-07-13

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I ordered chicken and cheese Panini and only came with chicken lol. Its massively over priced over 7 pound for Panini and chips

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Ian Metcalfe . 2020-05-01

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Always lovely going here for breaky always friendly staff with fresh food and always have a laugh with the girls in there x

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Chrissy Stubbs . 2019-12-18

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Great pizzas, friendly service, nice & cosy place

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kath holtom . 2019-12-11

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Always great food and friendly service. Nice cosy little place to eat in. Homemade chips with pizza topping are an absolute must!

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paul bell . 2019-11-25

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Tasty coffee,clean rustic decor,decent music and smiling friendly staff what's not to like 😊

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Iain MacInnes . 2019-11-22

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Fantastic breakfast at a great price.... will definitely be going back again...

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allan johnston . 2019-10-08

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Great coffee and lovely surroundings. Very friendly staff. Definitely a new place on our list.

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Active Family . 2019-10-04

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Excellent service, excellent food and loads of it

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Rosemary Purvis . 2019-10-04

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Staff are friendly, food is very good.

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Marie Williams . 2019-10-03

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Gawjus food bit slow but worth the wait

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Matt Wallace . 2019-09-24

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Tuna salad bowl is excellent value, the fat chips are to die for.

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Susan Cadwallader . 2019-09-23

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Great little deli , ideally located overlooking the harbour, extensive menu at affordable prices , good quality food

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Ken Ivers . 2019-09-20

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Lovely hidden gem. Great choice and huge portions!

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Oh Abigail . 2019-09-09

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Fantastic as always. One of my fave places to eat in Hartlepool.

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Angie Sutheran . 2019-08-30

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The food was lovely as always from Biancos

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Ian Jefferson . 2019-08-21

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Fantastic food. Lovely staff. Great prices 👍

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Mary Wood . 2019-08-21

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Love this place it’s mine and my cousins choice of places to go, especially for the salads and chips 🍟 scrumdiddlyumptious 👌💋👅💦

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Nicolè Bradley . 2019-08-18

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excellent food, lots of choice friendly people

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jackie I . 2019-08-09

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Great little place for food. Good prices. Nice coffee.

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Karen Huged . 2019-08-08

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My favourite deli, I cant get past the meatball classic

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Paul Stephenson . 2019-08-02

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Great choice of tasty food, generous portions and friendly service. Lovely sitting outside in the sun.

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Alayne Wilton . 2019-07-30

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The food is great and very reasonably priced. There is a slight space issue, but with the take out option you can't go wrong.

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Daniel Carr . 2019-07-18

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Great food great prices good service👍👍

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Dean Allan . 2019-06-26

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Lovely food. Great location. Helpful friendly staff. Chunky chips were lovely. Reasonably priced. Well worth a visit if you are down the marina.

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James Booth . 2019-06-24

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Call in regular exceptional service quality food at reasonable prices

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Peter Hallett . 2019-05-14

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Great food. Well worth a visit.

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Helen Ryder . 2019-05-13

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I come in for a breakfast after a morning walk. Had takeaway meals from here in the past....their chips/wedges are delicious.

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Karen Darkings . 2019-04-28

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Lovely coffee shop that serves lovely pennies jacket potatoes salads just a few to many to mention also delivers also take outs staff is always friendly does several alcoholic drinks too

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Kathleen Gibbon . 2018-10-06

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Outstanding!! Excellent for big appetites and smaller if you ask. Recommend the large nachos. The roasted veg and vegan cheese panini was good value. Nicely decorated.

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Perry Evans . 2018-09-23

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Stuck in Hartlepool marina whilst engine sorted during our sail north to Edinburgh. Unfortunately they were not open when i first looked but after getting our early departure postponed we managed to get some fantastic chiabatta rolls and coffee for the crew to have before we leave. Famtastic choice amd excellent quality

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David . 2018-08-15

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Great food in a lovely maritime setting

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Richard Jeal . 2018-07-26

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Been many times for coffee and a panini at lunchtime. Always good. Nice surroundings and good coffee. There's lots of competition on the marina but we keep going back to Biancos.

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Craig Story . 2018-07-16

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Had meatball ciabatta with chips covered in cheese was delicious

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Samantha Churchill . 2018-06-20

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Great place, great food with plenty of variety and great staff

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Paul Carter . 2018-06-15

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One of fave places over marina. Food is lovely all day and staff friendly and helpful.

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sam roberts . 2018-06-07

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Enjoyable time sitting outside in the sun, however the natchos could have been better. No guacamole or salsa, I feel there should be an option for original natchos on the menu.

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Chloe Williams . 2018-04-25

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Excellant food at a great price .

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Ann Smith . 2018-04-09

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Bianco's is delish!!! I highly recommend you eat there.

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Magic Super Sisters . 2018-03-24

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