Benjamin Lee Artisan Bakery in Conwy

Two of us went for breakfast and found it a bit disappointing mainly because the food wasn't particularly hot. Based on this experience I don't think we'll go again.

We were looking for a light breakfast and found this wonderful (popular) bakery with utterly delicious baking which comes from a love of and super skills in baking with great ingredients. If you want a bigger (cooked) breakfast they do that too. Fab coffee also.

Have been a few times for take-out pastries but dined-in today. The food is very good indeed. I had a lob scouse special which was the best I've ever had. Better half was enthusiastic about the croissant sandwich. Very reasonable pricing! Service a bit chaotic/disorganised but all staff very pleasant.

Went for cakes to take out. Cakes were delicious. Staff were around busy but never acknowledge you. That's why didn't tempt me to bring friends over for eating-in. Could be better service for a very small cafe.

There to buy bakery products. Wish had gone there for bfast also. Good atmosphere and service. Bought cakes - cinnamon pastry was good and looked really (really) (and was) appetising. Lots of sourdough variant loaves and again they were superbly presented. Counter and display cabinets were exemplary and gleamingly clean. Parking was diffic and required some persistence but well worth it. Llandudno and Craig-y-Don can take pride in this shop and its products.

We had a lovely Afternoon Tea,very well presented,couldn't fault it,we will definitely be comings back in the very near future.

We visited yesterday for afternoon tea to celebrate my sister’s birthday. The food was great with wonderful scones and cakes. Very attentive staff. Would definitely return

There breakfast Bap's an cinnamon buns are absolutely delicious. The staff and the owner are very friendly and knowledgeable about the goods,in fact iv never found such a delicious place, all home made too 😋😋

Amazing full Welsh breakfasts. Lovely cozy logburner and atmosphere. Really friendly and helpful staff. Great coffee too! Would highly recommend the Welsh Rarebit pork pie special!

Amazing cakes, like little works of art! Coffee great too, although with the weather needed a bigger mug! Will definitely be back!

Needed a light lunch with the family. It was busy(being so popular) but we were seen quickly. The food arrived fast. Incredibly delicious. We took home bread and mince pies. Its got a fantastic atmosphere in there - the children stopped arguing for once and were congenial. A real treat!

I decided to pop in here after a busy few hours in the shops. 🎄 As soon as I walked in it felt like home. The smell of fresh coffee, the ambiance. I had a coffee and a pastry which did the trick. The lady was lovely, so sweet. It just felt so friendly there. I've seen the cream teas they serve here via a friend's Instagram and they look amazing! I will definitely make this a regular place to come and support local, this was an experience. I left de -stressed & very content. Staff were amazing. I have to say that I really don't understand people who are unhappy with 'a cake' and leave an essay of complaint instead of speaking to a staff member. The dirty tables clearly shows how busy they are, it's Christmas, cheer up!

I’ve always been a fan of this patisserie for its exceptional homemade pastries and bread, which is why I was excited to try their sit-down dining for the first time. Unfortunately, the experience didn’t live up to the high standards set by their baked goods. The coffee, both lattes, were served lukewarm, a disappointing start. My order of a steak and onion panini came unexpectedly smothered in cheese – an addition not mentioned on the menu. My partner, a vegetarian, faced a similar issue with her cheese croissant, which was served with ham. The staff were accommodating in rectifying our orders, but overall, the quality of food and service was underwhelming. While the patisserie excels in its bakery section, the dining-in experience left a lot to be desired. I’ll be returning for the pastries, but probably won’t dine in again.

With the pastries here being some of the best looking and tasting I've had in Wales, I was very much looking forward to lunch here. However I left feeling immensely underwhelmed. It was busy which is always great sign but that also meant that staff were not able to stay on top of their duties. Tables were left full of dirty dishes for extended periods of time and had to be cleared by customers if they wanted to sit down. The coffee ordered arrived lukewarm at best, tasted nice but we ordered hot drinks not iced coffee. This was a worrying start but we thought we'd let it slide. Sadly when the food arrived both dishes were wrong and not what was ordered. Ham arrived on a cheese croissant for a vegetarian so that was not ideal. When I sent it back the waitress wasn't rude but tried making a joke out of it and it came across very unprofessional. My partner ordered a steak and onion panini and for some reason it came dripping in melted cheese. The menu never stated it came with cheese so this was a shock. Yes he likes cheese but it's not what he ordered and the amount that was packed into there was excessive. We left feeling really disappointed after having such great pastries from here in the past, sadly this experience has made me not want to return. Hope things improve for future customers.

Visited for lunch - it was superb. Welsh rarebit and panini were superb and the service was excellent. Brilliant coffee also. You get what you pay for and this was the highest quality.