Based on 3.299 opinions finded in 3 websites
Based on 3.299 opinions finded in 3 websites
Opinions
Best Italian food! The flavor was amazing, chicken Milanese was crispy. The brownie ended the wonderful experience. Bogumil was our server and was so kind. He was a very efficient and professional server and knew the food inside and out. Definitely returning!
Mel R . 2024-04-22
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We were lucky that we had the place for ourselves for lunch. Food was so good!!
Ceazar Jay Mamburam . 2024-04-19
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The food was delicious and morever the staff were warm, friendly and attentive. Most importantly, it was very comfortable dining with my baby. Staff provided a special bowl so he was able to comfortably share each of my delicious courses. We were made to feel very welcome.
Catherine Brady . 2024-04-18
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Very nice and comfortable place, the food was great and they had many vegan and gluten free options. Service was great. We loved it here!
Tamara Štangová . 2024-04-17
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The margarita is very delicious
AA AAA . 2024-04-15
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After a long day of walking London Bella Italian was a splendid place to enjoy a great fresh meal. I very much enjoyed the pasta and prawns and garlic bread. The atmosphere is also special with their sunken dining area. Nice quiet area as well. The people were so welcoming. I returned there three times. A place to remember.
Mark Partain . 2024-04-15
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Delicious Italian cuisine in London. Noisy atmosphere. Nice service. Short waiting time for food. I recommend
Grzegorz Kluczewski . 2024-04-15
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Such good service - really felt comfortable the service from our waiter Bogumil alone made the experience so much worth while such a kinda server and aided to our needs before we knew we had them 10/10 service
Sophia Allusive . 2024-04-14
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Everything was wonderful! Bogumil was an excellent server, very attentive. Food was delicious. Definitely recommend!
Kari Boster . 2024-04-14
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Bogumil is an incredible waiter, very attentive and made us smile every time he approached our table. Will come back again :)
nic ole . 2024-04-14
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Our server, Maya, was absolutely delightful, warm, and welcoming. She elevated out experience and make our lunch feel special. I would highly recommend asking for her.
Daniel Legris . 2024-04-13
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Delicious pizza, great service, gluten free - couldn’t be any better.
Mirko M. . 2024-04-13
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Great food. Great service. Great atmosphere. The portions were perhaps a little small for the price but I'm only complaining because it tasted so good!
Ben . 2024-04-13
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I don’t know why this restaurant still has 4 stars? It has awful service and most over - awful food: the waiter greeted us with a very displeased look and demanded that we fold the stroller, although the child was sleeping in it; the demand was announced several times, but the child continued to sleep. found a way to set a table for two adults, two children and one sleeping toddler. The food on the children's menu was terrible - small size, raw mushrooms, bacon instead of ham (!). The juice is the cheapest, not natural. The ice cream is the simplest store bought one, the children were not happy. although they are not spoiled by tastes. food for adults was also so-so - the taste of ketchup on pizza, falling apart unfried bruschetta floating in oil with separately paid mozzarella the size of a teaspoon .. about the promotions and codes of individual laughter - don’t be fooled, all this is fake and not a working option for this establishment. the schemes are not working in advance, although at first they will assure you that everything is ok.
Valentina Gritsenko . 2024-04-11
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Thank you, visited South Kensington. The waiter was superb, doing all downstairs alone, cleaning, serving, front of house etc. Well done!
The Rumours . 2024-04-10
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Good personnel and well-served.
Karim . 2024-04-10
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It’s a beautiful place but the food is not as good as you think! I ordered a chicken, ham and mushrooms pizza and it was completely flavorless, my friend had a chicken Cesar salad that was just ok! The server never came back to ask how was the food tasting
Monserrat Molina . 2024-04-09
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The service was quick and really friendly , the food was a bit bland.
Sharon McCormack . 2024-04-08
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The vegan option for the pizza was perfect. I would recommend taking the option "half pizza with salad". The gluten free pizza was great. It is very busy for friday night dinner. Pleasant waiter and hostess.
Clara H . 2024-04-07
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This is the worst Bella italia I've been too. Food was not worth the money. Avoid
Chris Fenneberg . 2024-04-06
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Great service. We've been there for lunch, all service was very quick, food was delicios. We've been served by Azra and she was amazing!
Elena Ceapa . 2024-04-06
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I just went out with my friends and Azra gave us the best service we ever had. Such a friendly and lovely person, she was always checking on us and made sure we were fine at all times. 10/10 for the service :)
Adina C . 2024-04-06
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I felt that it is overrated, the pizza was good but nothing was special about it, 2 people are serving the whole restaurant, the same guy taking orders, preparing drinks, and bringing food…
Tamer . 2024-04-04
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We felt good. Very friendly service and nice restaurant.
Anel Rettetsfoh . 2024-04-04
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One of the best tasting gluten free pizzas I ate
Ionut Curcan . 2024-04-03
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Dough balls and garlic bread were really well done and tasted great! As did the rest of the meal, for a nice chain Italian this is a nice place to go, there are some vegetarian options.
Priya Sheth . 2024-04-01
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Our server, Bogumil, was excellent!
Jack Markert . 2024-03-29
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La media dei ristoranti turistici a Londra non regalano grandi emozioni. Questo é un classico ristorante italiano all'estero. Di italiano però le foto alle pareti e poco più. É una catena molto radicata a Londra dove mi sono imbattuto in una serata di marzo. Personale cortese. Locale pulito. Cibo nella media. Prezzi londinesi
Gibbogibbone . 2024-03-29
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Food was great, but the service was even better!
Jesse James . 2024-03-29
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Waiter was Bogumi - was a blast and a great experience
Steve . 2024-03-29
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Khaled was an amazong waiter! Only minus was that the restaurant was pretty loud, but that didn't bother us :D
Mari Tyykilä . 2024-03-29
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Exceptional service from Khaled. no tables available but quickly moved things around to fit us in last minute.
Danielle Sutherland . 2024-03-29
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Great! Great food, great service!
Fabian Pfister . 2024-03-27
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Great little restaurant. Food was delicious and very fresh. Excellent service. Highly recommend and would visit again.
245ceeceep . 2024-03-27
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Lovely little Italian place with an excellent gluten free menu. As a celiac who had been craving an Italian meal with more expansive gluten free offerings, I loved this place. Excellent food and dessert. Great service. Overall loved it.
Maham Jilani . 2024-03-27
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We were served by Bogumil, he was very friendly, helpful and efficient.
Amanda Davies . 2024-03-24
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Very helpful, nice people working in restaurant (we were served by Bogumi). Food was great
Dave C . 2024-03-24
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The food was good but expensive. The stuff was very friendly though.
Ιωάννα Βασιλόπουλου . 2024-03-23
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Had a lovely time here with my partner here. The staff are super friendly, the atmosphere is cozy and the food is delicious. Special shout out to Kay who was super accommodating and provided amazing service!
Darja Kotova . 2024-03-23
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Nice place not keen on the 12% tip added to the bill very American thing to do
David . 2024-03-22
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Bad service - was told I and my friends couldn’t be served unless we ordered a full adult main course for each of the toddlers at the table. Incredible policy which will undoubtedly just result in wasted food!
Wayne Viegas . 2024-03-22
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Amazing service and the good is very good , recomended 100%
Emmanuel Duarte . 2024-03-21
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The food was good. The mozzarella sticks were great. The pasta was not fresh and the sauces although tasty were nothing special. The waitress was polite. The shop was beautiful, but it was a bit cold.
Mara . 2024-03-20
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Khaled was excellent and provided really good service. Food was great
Caroline Huxley . 2024-03-19
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Very good food and extremely attentive service by Kay!
Marc Rodríguez Bigas . 2024-03-17
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I have celiac disease and Khalid made the perfect gluten free pasta genuinely felt like true spaghetti love this place would come back
Destiny . 2024-03-17
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Khalid was a damn joy just to watch serve. Gave me a fist bump on the way in. Cannot be beat.
Sensa Thoren . 2024-03-17
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Delicious food, very accommodating and kind staff. In a cute part of London with a good aesthetic
Sarah . 2024-03-17
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Amazing food and service by Bogumi
CYS . 2024-03-16
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Booked 2 weeks ahead got given table right near kitchen. The poor waitress ( who was amazing) had the entire floor to look after.. Drinks were decent but food was really overrated. We had 3 different pastas and they were seriously ordinary. Pasta itself was not great and sauces were lacking flavour. Entrees were ok but a very average meal and not value for money.
Elvira N . 2024-03-16
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The food is simply amazing, service is friendly & fast, and the prices are very nice for the location. Great experience every time!
Ekaterina Okuneva . 2024-03-16
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I ordered Seabass. It was fresh and really delicious! Bogumil offered an excellent service. Would visit again!
Shiwani Gurung . 2024-03-16
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Fast, very good value for money, To be done again with pleasure. Bogumil our waiter knows his job very well and gave us very good advice.
Karine Puystiens . 2024-03-16
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You need more staff. One person per floor isn't enough. The waiter downstairs was covering over 20 customers across 10 tables. It's not a good time for the customers or the staff. They did their best. We had two pizzas - one was delicious, the other was okay.
Hamish Paterson . 2024-03-15
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Khaled was a great host and welcomed us warmly, food was amazing and so was general customer service
Elvira Lajqi . 2024-03-15
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Beautiful vibe and great food! Loved our visit.
alexis novak . 2024-03-14
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Very nice vegetarian pasta! I went with a big group and Khaled took care of us wonderfully and with enthusiasm:) everyone loved the icecram!
Adriana Corlade . 2024-03-14
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Had a really enjoyable evening nice people and good ideas on a meal for two with options
Lewis Stanberry . 2024-03-14
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The service was lovely and The food was exquisite and fit my dietary needs. Absolutely divine! I will be returning darling.
maddy leonard . 2024-03-13
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soooo yummy and server was very fast and nice!!❤️
devin powers . 2024-03-13
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Gorgeous service, absolutely amazing pasta
maji faircloth . 2024-03-13
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Very nice. They were extremely fast. My server was very efficient
Katherine Buchman . 2024-03-13
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It was a wonderful establishment. The food was exquisite. The service was excellent. Wonderful scenery. Overall a great experience.
Rowyn Mauro . 2024-03-13
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We were with a large group. The food was good and served hot. Service was fast and the waiter worked exceptionally hard.
Dianna Kelly . 2024-03-13
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As we used the restaurant pre-show it was very quiet inside, started to fill as we left. Nice staff attentive service, very good food and reasonable priced for Kensington and London!
David Archer . 2024-03-12
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Blonde waitress/manager was absolutely phenomenal, would come back again just for the service alone! Food was fantastic but wow I love it when they interact with guests that well! I’m sorry I didn’t catch your name but I definitely will be back!
Jasper James . 2024-03-10
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The meals where on point and the extras where divine the calamari was just perfect 10/10 are waiter Khalid was so joyful and very polite overall a great experience
Mirrored . 2024-03-09
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Bogumil was great! We were a big group of 25, serve was fast and friendly, and we felt very well looked after. All provided a great service!
Adam Reising . 2024-03-09
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Seldom Italian cuisine is tasteless, but here it was
Oleksiy Makukhin . 2024-03-06
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Clean environment, service is not bad but could improve. very touristy.
Maria Rossi . 2024-03-05
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Loved eating here & the staff was incredible. Khaled specifically was so attentive & considerate! Definitely will be back
kayla shenk . 2024-03-04
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Khaled was amazing !!! Great service and had so much fun on our first night in London!
avery dinnel . 2024-03-04
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Khaled was friendly nice and very welcoming! Such a happy individual!
Abby Weger . 2024-03-04
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In search of Fish and Chips we ended up in an Italian restaurant during the hours. The baked mushrooms, the Calzone pizza and the tiramisu desserts, freshly made cookies with vanilla ice cream, are highly recommended. Good service from Maya, very friendly and helpful. Price 28 pounds. With a menu that they have.
Suso de la Fuente . 2024-03-03
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Wonderful atmosphere, amazing food and wonderful service
Milene Romero . 2024-03-02
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Khaled was very friendly and understanding of our dietary requirements.
Andy Garden . 2024-03-02
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The waiter is very rude, literally threw desert plates on our tables like throwing bones at a dog. No bread was provided.
Deniz Yaman . 2024-03-02
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Amazing and friendly staff. Lovely vibes and best service. Khalid and Azra were amazing.
Tasnim Jivraj . 2024-03-01
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Khalid and Asra made our dining experience great! The service was great and the food was really good too. Would definitely recommend :)
Kavita Patel . 2024-03-01
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It was lovely, but kinda ruined it with the music
Ionela Turda . 2024-02-27
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Today we were walking through South Kennington with my friend, and we came across Bella Italia restaurant, we wanted to eat pasta. The food was very delicious, the attention from Bogumil, a truly gentle man, treated us very nicely. Recommended this restaurant.
Vivian Ruviaro . 2024-02-26
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The food is not bad, but the service is terrible. We wait for 20 minutes to place the order. The waiter is not happy with our request to split the bill. It seems only two staff manage two floors’s tables. The management should allocate more capacity to avoid the staff serving with anger.
N C . 2024-02-25
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We stopped to have some nibbles and a drink during the pick time and Khaled was very nice and friendly. The team is lucky to have hard working and friendly people like him in their team. Is a win. If will have the opportunity will come back!
carino crystal . 2024-02-24
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I just want to recommend this place as the staff is very friendly and the food is absolutely delicious. Thank you to Khaled for making as feel special.
Angella Angella . 2024-02-24
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Very good food and nice staff. Kay is a great waiter.
steven richert . 2024-02-22
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Good service, exquisite food, wonderful people in charge, perfect atmosphere and beautiful decoration, it is a 10 out of 10
Carlos Soler Perez . 2024-02-22
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Lived the place and the food. The service was overwhelming by khaled was very welcoming, showed great hospitality and service, he also provided advice regarding the ingredients. I totally recommend
yousra ibrahim . 2024-02-22
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Kay was a very nice waiter, he is forcing me to write the review and is standing next to me :D - no but seriously, nice service, very good food.
Philip Richert . 2024-02-22
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No bread, spaghetti ok but served and then grated cheese arrived 15 minutes later. 2 in our party of 35 are strict Halal. They had no options but pizza. Our 2 gentlemen went across the street to get a small container of halal food and returned to eat with our group upstairs. The waitress scolded him loudly.
Colonel Patricia Goodyear . 2024-02-20
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We booked a private reservation for 35 guests tonight. Spaghetti was brought out and I declined to eat it. The portion size was way too small for dinner, and no bread and Parmesan cheese were offered. Dessert (tiramisu) was literally slid across the table in a rush and dropped in front of others. It looked like vanilla pudding with powdered chocolate on top. I usually never turn down dessert, but it was so disgusting looking that I didn't bother trying it. Regardless, I've NEVER turned down a whole dinner like this before. Instead of sitting there without a meal, I grabbed a chicken sandwich from a fast food place a few doors down and ate with the other 34 people that I was with. Apparently the server made felt obligated and entitled to complain to our group leader.... not once (he apologized), but she KEPT ON complaining to him afterwards about it! BUT WAIT..... there's MORE! She then went downstairs after grilling him and complained to a second adult, the tour guide. I'm sorry, but our whole group supplied probably over $1,000 worth of business to your place of business tonight. We were segregated upstairs where no other patrons could see us. Regardless of where the chicken sandwich came from, it is NOT that big of a deal to complain to us THREE separate times. Your female server needs to chill out, and STOP the drama otherwise reviews like this will keep on coming. I understand that it's not an ideal scenario to have food from another place inside your restaurant. I get that. But the amount of people she complained to and the amount of times she complained was unreal. Had portion sizes been bigger, had you offered bread and parmeaean for a proper Italian dish ...I probably would have eaten your food. Additionally, had you not thrown together a nasty dessert, I probably would have eaten that too. I felt like I had no other option being with a group other than to get food elsewhere. Going forward, I obviously will eat it in the place in which I ordered the food just to keep the drama to a minimum, but also regardless --- a server has no place calling out customers, slamming food on the table and sliding it across the table. Cliff notes: very aggressive and rude server, food served poorly, small portion sizes, and way too many corners were cut on the quality of the food.
Matt tS . 2024-02-20
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Great food and service from Khaled
Green Forest . 2024-02-20
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I've been there many times and never got bored, everything is amazing especially the service 👌🏻
Mohamed Abdelwahab . 2024-02-19
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Great food and Khalid is an amazing waiter
Mohamed Nassar . 2024-02-19
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Today, I had lunch with friends there. We didn't want to pay the service charge, and the waiter was bothered about it. He asked for the reason. We said that there was no reason; we simply didn't want to pay the service charge. He needed a reason because of the chef. He discussed with us, saying that if we don’t mind paying it. After saying again that we didn't want to pay, he said that in the UK it’s different from Spain (trying to cheat us) and said that it was his salary. However, the salary is completely optional; it's a bonus that the customers decide to give or not. We felt very uncomfortable with the situation because we needed to say "no" many times. The waiter was an Indian male. If this always happen in Bella Italia, I don't think I will come back. Food: overpriced
Elia M . 2024-02-18
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My first visit to the restaurant was amazing. The team was very friendly and welcoming. The atmosphere was peaceful and relaxing throughout the evening. At all times, the waiters were very helpful and attentive, showing extraordinary treatment with us and with the surrounding tables. When talking about the food, I can say that it was exquisite and abundant. I can highly recommend Tomato Bruschetta for appetiser, Pollo Funghi pasta and Chicken, Ham and Mushroom pizza for mains. It was all a delight !!! Congratulations to the entire team who made us have a magnificent evening.
Rocio Borrego Montes . 2024-02-15
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An authentic and intimate experience. Sanja served us with a great smile and delivered some exceptional food. While all the food was tasty, the gnocchi starters stuffed with cheese and a side of chilli jam, is the best I have ever had.
Jesse Jansen van vuuren . 2024-02-14
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Cozy place.....amazing service and excellent food...
Flavio Zoppello . 2024-02-13
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We were served by a lovely young lady called Azra who was attentive every step of the way. She has a great personality and sense of humour, and nothing was too much trouble for her. The food was delicious and very reasonably priced. Cosy atmosphere. We were not made to feel that we had to rush which was much appreciated by three friends who had a lot of catching up to do.
Storyteller642940 . 2024-02-11
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Simple, quick and nice people! I've been there before an appointment and did not have much time to stay, but I have been served pretty quickly and the food was good. Would recommend!
Axelle Magnet . 2024-02-10
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Lovely little place to eat. Service was excellent. Highly recommended.
M Farukee . 2024-02-09
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One of my favourite places. It's unpretentious, comfortable and the food is varied and tasty. The clientele is a complete mixture and crosses all social divides. Everyone is made to feel welcome.
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Been there 28/04/2024 at 15:00, The food was delicious, but me and my girlfriend were not happy at all because of the service. The service was poor and was so slow , we were sitting at the table close
naturalpaycalzonesaladchickencarbonaraoldcheesemustbolognesecooked3299 Opinions
Fantastic family run restaurant. Food was superb, service prompt with lovely people and we were very surprised the bill was not 50% higher given the quality. Will be going again very soon!
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