Based on 3.320 opinions finded in 2 websites
Based on 3.320 opinions finded in 2 websites
Opinions
Very good overall especially for allergens as long as you ask staff instead of using the qr to order then you get detailed chart on what foods contain what and the menu has clear logos on what is available. The food waiting time is good and they put bottle marker for you so they know you have allergy and the cat robot is very nice
Rajan Patel . 2024-12-02
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I’ve dined in today and ordered me the festive collection launched for Christmas. Baked Camembert in starter and cranberry cracker in drinks I enjoyed the festive taste. Would love to come here again for the beautiful ambiance and lovely decor. The service was good. P.S - The starter was my perks I received for Black Friday in the app 😍
S A r A n y A _ n A t A r A j A n . 2024-12-02
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Dom- the waitress was so lovely, polite and professional. We have food preference halal and vegetarian and she assisted us . She was very kind to my niece. Great visit.
C K . 2024-12-01
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Experience was amazing. Food was amazing. Our server Dom was very friendly and helpful. We will definitely be back
nav kaur . 2024-12-01
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The food was lovely and the service went above and beyond. Very patient and helpful service from Dom, who was understanding about meal adjustments and made the experience really lovely. Will definitely be revisiting soon.
Poppy King . 2024-12-01
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We always have the best date night at Bella Italia! Atmosphere is brilliant and all the staff are so lovely over in castle gate! We had Dom as our server tonight and she is absolutely brilliant! With all of the hard work she was doing, she still made sure to take time out for us and remembered our order off by heart to make sure we got our food at a reasonable time! Such a lovely waitress and she deserves all of the recognition! Will be returning again and again :)
Stacey Leatherland . 2024-11-30
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Lovely place, lovely food and lovely service. We were served by Dom who was extremely kind and very helpful.
mia . 2024-11-30
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Really nice food and excellent service from Dominika
Max Clapham . 2024-11-30
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Food was ok service from our server Dom was amazing! Lovely service would definitely come back again :)
kat Nisa . 2024-11-29
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Dom was amazing very attentive you can tell she enjoys her job nothing was to any trouble, thank you for making it a pleasant experience x
Samantha . 2024-11-29
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I had the absolute pleasure of dining at Bella Italia in Dudley this week with a friend, and it was nothing short of amazing! From the moment we walked through the doors, we were greeted with genuine warmth and smiles. The restaurant was spotless, setting the stage for a fantastic evening. Our waitress, Rosie, truly elevated the experience—she was attentive, polite, and went above and beyond to ensure we felt valued without ever being intrusive. Service like hers is rare and added a heartfelt, personal touch to our visit. The atmosphere was vibrant and fun, with the added novelty of being served by a robot—such a unique and delightful twist! Now, onto the food—simply divine! We kicked off with the Meatballs, bursting with bold, rich flavours. For the main course, we indulged in Lasagne and Pizza, both of which were absolute showstoppers. Every bite was a testament to quality ingredients and expert preparation—tender, smoky, and seasoned to perfection. A huge thank you to Rosie and the entire waiting staff for their kindness and attentiveness. They turned a great meal into a memorable occasion. If you’re searching for a restaurant that pairs mouth-watering dishes with unparalleled service, look no further than Bella Italia. In today’s world, dining out is about more than just the food—it’s about feeling cared for and appreciated, and Bella Italia excels at both. Let’s support incredible local gems like this one!
Kai . 2024-11-28
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Abi was a great hostess, really friendly and attentive.
Wendy Ruffle . 2024-11-25
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The pasta was hard and dry and the sauce was luke warm. Chef Mike was on the blink tonight I think. The only saving grace was our server Dom. She was attentive and patient with us girls out for a catch up and allowed us space and time to oder and eat at our own pace. She was friendly and professional, and a credit to the restaurant! You just need the food to match her hospitality, then we may be back again to spend our hard earned cash.
Leanne Davies . 2024-11-22
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Food was great, our server was Dom she was lovely and attentive
Sarah Mortonwilliams . 2024-11-22
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Had a great evening out at Bella Italia - Dudley. A big thank you to our host Dom for her friendly hospitality and great service.
Matthew Gardner . 2024-11-22
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Good food and service from Alex and his team. Thank you.
SAWANGJIT JAMES . 2024-11-19
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Great night as always at Bella Italia
Stevie Fletcher . 2024-11-17
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Dom was excellent server, extremely polite and attentive.
Hannah Oakley . 2024-11-17
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We had a lot of fun. Dom was very friendly and helpful and made our evening special
Laurence Knight . 2024-11-16
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Excellent food and service from Dom thank you
G J . 2024-11-15
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Had a lovely weekday lunch here and had a lovely time. The staff were lovely especially our waiter Alex who was very good with helping me keep my 3 year old son entertained. The food was delicious and would definitely go back again
Jayna Nakrani . 2024-11-14
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Great food, nice atmosphere. Ok value for money
noel turner . 2024-11-14
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Very good service . Nice scenery and food was great
Sarah Hollis . 2024-11-13
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Food was amazing!!..alex and matt were a delight to be served by
lozza Loz . 2024-11-13
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Served by Dominique, super friendly and made the visit so lovely
Emma Dinning . 2024-11-10
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Dom was exceptional and did everything perfectly. A real treasure for Bella. Food was great.
Paul Van Veen . 2024-11-10
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Great food and great service. Dom our waitress was ace! Definitely will be returning!
Grace Van Veen . 2024-11-10
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Dom was such a lovely waitress and so so sweet. Such a great experience, and great food!
Hello Hello . 2024-11-10
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Had a great meal as always, food tasted lovely and was so fast! Dom was so helpful and lovely. Thank you!
Charlotte Jones . 2024-11-09
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Lovely food and great atmosphere, we were served by a really lovely lady, Dominika, very happy and cheerful and nothing was too much trouble for her, credit to her team and Bella Italia.
Julie Lunn . 2024-11-08
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Lovely food as always at Bella italia! Dom the waitress was very friendly, made us feel welcome and was brilliant with the children! will definitely be returning soon! X
Jaye Docker . 2024-11-08
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Our waitress, Dom (Dudley branch) was very friendly, welcoming and helpful. Dom has great customer service skills and a credit to your team.
Morgan Newey . 2024-11-08
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We had a lovely family meal and our server was the very lovely Dom . She made us feel welcome and had a big smile Thank you X
Freya’s Sandland . 2024-11-03
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Visited today for lunch. We all had the set menu, which is great value for money and met our dietary requirements. Alex our waiter was attentive and looked after us well. Would visit again.
Hannah Jayne . 2024-11-02
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Great service from our server Mary Jane today! Food was delicious and reasonably priced
Hannah Re . 2024-11-02
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I came in during half term with my autistic son. The lady who seated us I think her name was Abigail? (Blonde hair) was super helpful, understanding and accommodating the whole time we were there even allowing us to sit away from the noise of a cheerful boys football team which would have caused my son sensory overload. We will definitely be returning to this branch often, thank you so much.
Chanti B . 2024-11-02
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Lovely restaurant, efficient and friendly table service. Lovely waitress Dom who took out boys for their gelato, a lovely lady
Clare Thomas . 2024-11-01
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Came here for a get together with friends the food was amazing the staff was amazing would definitely recommend to all and with definitely be returning
pamela scott . 2024-10-31
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Our server dom was a delight and was amazing at her job big thumbs up to her
Alfie . 2024-10-29
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Great food, friendly prompt service. A very enjoyable visit
Gordon Meldrum . 2024-10-28
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The food was great and our server Dom was very welcoming
Jack Mulligan . 2024-10-27
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Dom was an amazing server and was so kind to our little girl who was obsessed with the robots! Dom let us move tables when we needed more space, was super friendly and made our evening. The food was delicious 😋 we were just sad we didn't have more room for pudding!
Chris Austin . 2024-10-26
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For my first time at Bella Italia, I had an amazing time as well as an amazing server named Dom, she made my first experience at this restaurant a memorable one and I’d hope to have her as a server again when my husband and I go back.
Keira W . 2024-10-26
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Fantastic service, food came quickly and tasted amazing! Fantastic service by server Dominika :)
Kasia x . 2024-10-26
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Fast service and great food. 100% recommend
Adam Imms . 2024-10-26
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Great service as usual, Abi is really friendly and helpful.
Adam W . 2024-10-23
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Alex was our server in the Dudley Bella Italia, we were visiting from Scotland on a work trip and he was chatty, really kind and really good at making sure we were all okay and kept checking on us. Had a good chat with us at the end and was so friendly. The food was also amazing!! Highly recommend
Rebecca Donnelly . 2024-10-23
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Great food, great atmosphere, friendly staff! Been here multiple times and will continue to keep coming back :)
Kiara . 2024-10-23
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Great service, friendly staff and good food for a great price 10/10 reccomend Shoutout to our waitress Abi who was lovely all evening.
Dave Fisher . 2024-10-23
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Me, my husband and my 2 little boys visited on the way home from Drayton Manor. The lady serving us was so lovely. One of my sons is gluten free and the other dairy free so going out is normally hard and we don’t do it much because of this. However, I seen the menu and thought we would give it a try. My gluten free son was so happy he could eat ‘the same’ as everyone else and he said the food was amazing! We have been to many places that either don’t offer GF so we have to go elsewhere or he misses out on the meals he really loves. We all had an absolutely amazing meal and it couldn’t have gone better!!
Victoria Moore . 2024-10-23
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Lovely meal as normal. Lived the new creamy prosecco pasta!
Deb Lowe . 2024-10-22
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Visited here today all I can say is it’s well worth a visit friendly staff Alex served us and very happy to do so. Top bloke and very helpful There was a lady aswell I just never got her name (sorry)she booked our daughter in to see Santa there this year it was that friendly. she sold us to it when she told us she was going to be an elf. Can’t fault them both bellaitalia should hold on to these two tight. Any way the food was amazing we all opted for the set menu all was cooked hot and very delicious the garlic butter should be illegal it’s that good!! so thank you so much for a wonderful dining experience.
Microfrog , . 2024-10-21
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Abi was very attentive and helpful!
Yash Adlakha . 2024-10-21
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Absolutely great experience. Anniversary and asked for a quiet area but unfortunately wasn't to be... even though it wasn't busy! Do you actually read requests????
Marc Edwards . 2024-10-21
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Abi served us. She was attentive & professional. She made us feel at ease. We had a main meal, dessert, glass of wine & coffee. Abi brought a bottle of water to the table too.
Kat Hodgkinson . 2024-10-21
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Food was amazing and a big thank you to Abi for amazing service
Maisie-rose . 2024-10-16
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Great food and really lovely server Abi!!
Shane Sneyd . 2024-10-16
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excellent service/ food would highly recommend. Thank you
sheila khanom . 2024-10-14
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Had a date night at Bella Italia last night and it was spot on; the food, the atmosphere, the quality, all five star! Our server Dom was particularly fab, she was very attentive and helpful. We will be back again for sure!
Bethany Copson . 2024-10-13
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Rosie was great! Very friendly! Good was great!
Abby Roberts . 2024-10-12
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Had amazing service from Dom , such a lovely person and amazing vibes for her was very impressed , had a constant smile and was very welcoming
Mollie Guy . 2024-10-12
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This was great we had lovely service and the food was too die for,just wow no words too be said.
Daryljamesharper . 2024-10-11
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Great service from dom will come back just for her xx
Sarah Wade . 2024-10-11
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Superb. Food excellent. Service by Dom even better.
Dennis Menace . 2024-10-11
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Dom was amazing and very accommodating and made us feel welcome
Chloe Healey . 2024-10-11
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Great server Dom, who was fantastic during our family get together. Food was wonderful too.
Donna Ratcliffe . 2024-10-11
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Dom was such a friendly & polite server. Food was so great also. When in doubt, we always end up at Bella because you cant go wrong x
Harley Bate . 2024-10-10
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Always a great experience, food and service always first class
Steve Turner . 2024-10-08
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Really fast service and delicious food. Very friendly host (Alex) handled our service today and we couldn't have asked for better.
James Middleton (PUBG HIGHLIGHTS) . 2024-10-08
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Been coming here for years and it always has great service, atmosphere and friendly staff plus amazing food!
Meghan Harris . 2024-10-07
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Took our daughter for her birthday as she loves pasta. The food was delicious with my daughter saying its the best pasta she's ever had( she eats alot of it aswell!) Our server Dom was friendly and attentive and even gave my daughter an extra scoop of gelatto with a candle on and got the robot server to sing happy birthday to her which was a lovely touch and made my daughters day.
Ryan C . 2024-10-07
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We were looked after by Dom, excellent service, very sociable and very pleasant waitress. I would highly recommend, lovely food 10/10
May Maria . 2024-10-06
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Lovely meal & our server Dom was excellent x
Clare Weston . 2024-10-06
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Excellent service from our waitress Dom and the food was great!
Alex Bedford . 2024-10-06
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Food was amazing and Dom provided excellent service!
Pav 92 . 2024-10-06
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Had a lovely time. Our waitress, Dom, was fantastic
Nick Zabierek . 2024-10-06
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We have been many times to Bella Italia and they never fail in supplying great food and service. Our waitress for the night was Lilly she was so pleasant and helpful nothing was to much trouble for her great service well done.
Paul Worrall . 2024-10-06
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Dom was great and very attentive, thank you
Lee Evans . 2024-10-05
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Food was amazing as always. Dom was very accommodating & attentive throughout our meal. She offered a great professional service with a smile & friendly attitude. Top customer service makes all the difference when eating out & we will definitely be returning to bella, dudley!
Stevie Powell . 2024-10-05
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Lily in particular was really helpful
gemma poolton . 2024-10-05
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Food was delicious, service was brill as always. Dom our waitress is always friendly and helpful and she is brilliant with our little one.
Hollie Foster . 2024-10-05
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Had the server named Dom she was a delight she catered for my 21st and made it feel extra special big shoutout to her :)
Tom Cash . 2024-10-05
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Great evening for birthday meal. Service was fantastic, thanks to Dom👍 and awesome food as always!
Joe Cowell . 2024-10-05
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Had the pleasure of being served by Dom, she was nothing but a delight.
William Hayward . 2024-10-05
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My cousin and I visited on a busy Friday night. Our server was Dom. She was very friendly, warm and attentive- checking on us at intervals and making sure that we had everything we needed. The food was very good and we enjoyed our starters , calamari was delicious.
Brenda Collins . 2024-10-04
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Lovely food & staff. Atmosphere great
Rosemarie Jones . 2024-10-04
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Great service from Dom, really sweet and helpful. Made our evening out complete.
Leanne Morgan . 2024-10-04
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Our waitress dom was amazing! And so good with our 3 year old daughter who kept stopping her for a chat! Will definitely be back!
Katie Marks . 2024-10-04
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Nice place, good food and great service by Abi.. very pleasant experience and a nice evening
Gautam Balajepalli . 2024-10-02
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Lovely food, great portion size. I had gluten and dairy free food and it was very tasty. Thanks!
Shanna . 2024-10-01
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Absolutely fantastic service - our server Rosie was such a gem … a real credit to the team.
Roshni Kaur . 2024-09-27
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Dom was our waitress and she was amazing! She gave exceptional service & we were very pleased with our dining experience. Will definitely come back soon, especially if she is our waitress again! Thank you Bella x
Punam Gogna . 2024-09-25
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I would like to say that the service was amazing ! Dom served us and she was so polite and accommodating …Will defo be returning again…keep up the great work!
Karen Sadhra . 2024-09-25
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Excellent food and service as always. Staff are always friendly, helpful and welcoming.
Dave Clarke . 2024-09-25
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Friendly professional staff that are a credit to you especially Lauren our waitress. Food excellent and don’t have to wait long. Excellent atmosphere. And great that you do blue light discount so food is affordable.
Emma Hopkins . 2024-09-25
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Lilly’s service was amazing, would definitely go back
Lilly Humphries . 2024-09-25
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Amazing food and customer service.
Rachael Barrows . 2024-09-25
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Lovely team of staff, so friendly, lovely clean restaurant and food was beautiful thank you
hannah meredith . 2024-09-24
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A warm welcome consistent great service from Rosie. Sincere and friendly throughout and the food was delicious. Thanks for a great experience
Peter Jones . 2024-09-24
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Booked to eat in to celebrate promotion. First time so wanted to get the waitresses recommendations. Unfortunately we got a dish that was miscommunicated at the start and couldn’t eat it based upon tolerance. However the way the staff dealt with this situation was very understanding and efficient. They offered alternatives and were very apologetic. The manager even offered free dessert at the end going above and beyond. This made us want to come back and try again. The food we did eat was delicious and quick service by all the staff. Ali G was our waiter who served us and was very kind and understanding! He did a superb job and is amazing! Second time: We came back as we had a gift card and wanted to try out the 3 course meal option they offered which is great value for money! The food was delicious. We ordered some drinks and noticed one of them had a different fruit topper making it taste slightly different. On asking them about it and understanding it was due to low stock they even offered to remake it completely which was super understanding and going above and beyond as we didn’t ask them to! They didn’t make a fuss they just wanted us to have a relax experience. Our food came out quick and they always checked on us but also gave us our space.
Louise North . 2024-09-21
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Nice meal but the restaurant upstairs was so cold it spoilt the evening for us. It made the food go cold quickly too. We did witness another table of guests being moved as they complained too. Very awkward to eat & relax with your big coat on! Also for such prices I would expect to have the table set or at least be given cutlery & napkins rather than have to walk down a set of stairs to fetch them! You would expect that at Wetherspoons but not a more expensive restaurant. Didn't have dessert as we just wanted to get home and warm!
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vistied for a meal for 4. all food served was hot, well prepared and enjoyed, including provision of a pizza box for take home.