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4.1

Based on 379 opinions finded in 1 websites

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Nº 281 in 517 in Denbighshire

CUSTOMERS TALK ABOUT DISHES WITH..chickenfishcreamcoffee
Score
OpinionsNoteGoogle3804.1

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Great brunch at this seaside venue, we were served by lucy, she was very friendly and helpful and quick to get our coffees, i ordered the vegan breakfast and my friend had the vegan toastie, both extremely tasty, quick service with the food too, will deuce back

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Sara Maddocks . 2024-10-31

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Fabulous coffee and service Dog friendly

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Yvonne Bannister . 2024-10-25

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Lovely cafe on the beach front in Prestatyn. Friendly and efficient service. Food good,decent portions, lovely coffee. Reasonable prices. Dog friendly which is fantastic.

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Angela G (Angela) . 2024-10-13

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Waited 20 mins for 2 cups of coffee , when only 4 other customers in the place when the coffee arrived it was literally like treacle and cold, won’t be going there again ,

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tina williams . 2024-09-28

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Lovely welcoming place to have something to eat and drink & warm up after a walk in the sea-air. The staff were helpful and a relaxed atmosphere.

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Julie Smith . 2024-09-28

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Bad customer service, especially the outside where you get your drinks. Definitely not coming again.

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Gabrielle Montague . 2024-09-21

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Lovely place really enjoy sitting out looking over the beach with a nice Costa

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Amanda Thompson . 2024-09-21

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Great food, good value for money and superb customer service. Highly recommended!

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Bill Hall . 2024-09-18

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Lovely place went for brunch first time in the area good quality food costa coffee. Dog friendly outside seating .

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James . 2024-09-14

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Travelled for two and a half hours for fish and chips. Was disappointed, pretty standard, not worth the price or the trip. Two fish and chips with two peas, and two pepsis cost £38! Parking was £2 for a 2 hour stay.

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Lee Merrington . 2024-09-07

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Friendly atmosphere, Nice food too

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Craig Avramovic . 2024-08-19

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Probably the worst over priced place I have eaten. What can I say, you can put lipstick on a pig and it will still be a pig! That's refering to the burger.. Cheap frozen burger patties and a bun that crumbles on touch. £15 odd quid for a cheap dressed up burger which between that burger and the fatty pulled BBQ nachos will leave you on the toilet for the next few days like it did to me and my partner. The kids chicken nuggets were harder than the rocks on the beach, needless to say all three kids didn't eat them as they said they were horrible and I had to try one and I had to agree! The staff weren't bothered when I told them and you could tell they couldn't be bothered even by the way they serve you! The tuna jacket potato looked like the chef was on one side of the room and the kitchen porter used a catapult to launch it on to the plate and the taste was an absolute insult to food. Time to book up your standards and let the quality reflect the ridiculous prices they have put on the food. Safe to say we won't return and I would recommend you don't eat there! One of the worst places we have eaten!!

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Steven Boswell . 2024-08-15

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Beer in plastic £6.90 😡 ridiculous. Bar on sea side but when you sitting can't see sea

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Joanna J . 2024-08-10

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We came for dinner service on 7/8/24 with 7 of us and the staff were super happy to accommodate us all, we had burgers, pizza, hot dogs, chicken nuggets and drinks. All staff were super friendly and helpful and the food was second to none, not a single disappointment definitely recommend to anyone looking for a night away from the holiday park. Wendy you are an amazing woman so friendly and super helpful be proud of your team they are amazing. We will be back as soon as possible T & kids

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Theresa Hanratty . 2024-08-08

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First tip, don't have a sign at the door saying "please wait here to be seated" if your staff are just going to walk past and ignore people. Someone finally came over and asked if we were ok and instructed us to sit where we liked and they'd come and take our order (I refer you back to the sign at the door) After 15 minutes of waiting for someone to indeed come and take our order and having the people at the next table, who had just arrived, served before us we left and went to the ice cream place next door which is a delight and has staff who know what good customer service is! Can't comment on the food as we never got that far.

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samantha gipson . 2024-07-25

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Been here for the first time, food was amazing, the eggs Benedict were delicious, service was spot on, lovely young gentleman served us, he was very polite.

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Dawn . 2024-07-21

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Drinks are astronomical, £6.60 for a pint, cheaper at a concert or festival.

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Louis Gibson 90 . 2024-06-26

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Went for coffee it was OK ...

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Arnie Morgan . 2024-06-25

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Nice sitting having a coffee listening to the waves

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Karen Pritchard . 2024-06-21

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Food was amazing staff were extremely helpful and there was a fantastic atmosphere

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Freya . 2024-06-17

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Good find at the beach front Eat in, take out food, had good sized fish and chips Also hot drinks take out and proper cups inside

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Neil W . 2024-06-17

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The best fish and chips we've had in a long time. Even the kids meal mac and cheese was tasty. Good staff and service and food view over the beach.

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Zeeshan Anwar . 2024-06-09

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Probably the best fish and chips we ever had. The staff is very nice and accommodating. The location is amazing. They have both indoor and outdoor sitting spaces. Probably the best of everything.

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Warda Zeeshan . 2024-06-05

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Telling holiday makers they can’t use the beach is unforgivable,children actually crying after being wrongfully turned away Horrendous miscommunication by poorly informed young staff by arrogant management Spoke to dozens of holiday makers You’ve not heard the last of this

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Fra M . 2024-06-02

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Prestatyn Beach front. Ideal for families and walk the dog. Great ice cream and pretty decent beer, but £6.50 pint lager.

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Alan W . 2024-05-08

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£9.25 for a pepsi and Malibu and coke

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Callum Matischok . 2024-05-05

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Turned away at 5:50 when its said open till 7pm

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B GB . 2024-04-30

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Nice coffee and Ambiance, however place was filthy, high chairs disgusting and the cheapest, poor quality food that could ever be served for a premium price, paid £28 for 2 hot dogs and chips and they were vile, cheapest meat that could be bought, absolutley fine for drinks (if you dont want to use the toilet they were filthy too) but dont waste your money on the food.

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Jade Morris . 2024-04-20

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Popped in late afternoon after a long walk, enjoyed a big coffee and tasty cake before moving on. Friendly staff and has more to do if you arrive earlier, would go back.

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Owen Hamilton . 2024-04-13

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Ordered lunch. Ultimate burger turned out to be a black burnt offering with frozen tastless chips. Classic hot dog with onions. No onions. Cheap fatty sausage on a brioche finger roll. Same chips no salad etc. Cost? £30 all but 10p. No drinks in that either! Not recommended. Shame because its a nice place. Staff pleasant too. Food a big let down.

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Susie Cotterill . 2024-04-13

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Manager won’t let us use the ketchup tub giving us sachets. I said we prefer the tub she was being awkward about it. The chips were okay. Just took a while to get them.

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Mohammed Rabnawaz . 2024-04-12

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Gorgeous food. Bit slow at receiving the food but worth the wait!

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Lee Westerby . 2024-04-06

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We have ordered from here previously and it has been lovely. However, this time, it was disgusting and I would urge anyone else to give it a swerve. Initially, they got a very simple order wrong when instead of pulled pork nachos we got pulled pork with chips. They then got the order wrong AGAIN when they covered the nachos with Jalapeños despite being told not to due to a medical condition. Finally, the hotdog was totally inedible. The bun was mush and the meat repulsive and undercooked. The chips were pale and undercooked.The chef is an embarrassment at this place, to get 2 simple orders of nachos wrong and being too incompetent to cook a hotdog is a joke and to be perfectly honest he is stealing a living. Will not be using this place ever again from now on as I would rather like to avoid possible food poisoning and to get the order that I have paid for. A £45 order for this disgrace is a complete joke but it is lesson learned, no more of our money will be wasted here. Advice for the future to stop loosing even more custom: A change of chef here is paramount. He cannot cook.

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Ryan Smith . 2024-04-05

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After waiting 5 minutes to order a coffee, being ignored by a female member of staff, I gave up and decided they didn't deserve my money. Food menu looked expensive. Staff looked miserable. 17 March.

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Sandra O'neill . 2024-03-20

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I moved back to the area after being away for 20 years, and I’m so glad I found this lovely place on my doorstep, it’s dog friendly indoors too which is something I didn’t experience much in England. Me and my dog, and sometimes family too, visit here often, all staff are extremely friendly and welcoming, service is fantastic, love the food and drinks too. When my friends visit from London this summer I will definitely be taking them to the beach hut.

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Angela Shellis . 2024-03-17

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Cold coffee, rude staff extremely slow service, we waited 30 minutes for 2 pizzas, which were luke warm. The coffee was cold and when we informed them they looked blankly and offered a refund. When we pointed out we wanted a hot one it was refused. The staff just made excuses rather than apologising and making amendments. It has been slowly getting worse today could be the last time we use it. The problem is they have a monopoly as there is nothing nearby as an alternative, but this appears to be an excuse for terrible service and poor quality food. Avoid

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Ben Beach . 2024-03-03

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Wow !! !what miserable staff , no hello , no acknowledgment & no smile . I was wondering if working there was supposed to be a punishment. A jacket potato plonked down in front of us no salt no condiments and definitely no smile . There was some sort of sauce all over the so-called side salad and when I asked what it was I was told” it’s salad “there really is no hope . Nearly £8 for a jacket potato with tuna and onion just dumped on the top Atmosphere ! what atmosphere definitely not somewhere where my friend and I will be eating again any time soon

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Rimmington Family . 2024-02-22

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Sorry left as no one had any interest in serving us. Had backs to us and chatting to themselves. There were several staff and no interest in customers Left and went else where

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Liz Cave . 2024-02-14

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We have coffee every week. Friends meeting.

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Brian Macclelland . 2024-02-14

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Lovely little cafe, does a good Costa for a non Costa cafe, its the location that's a winner, right on the beach, great on a cold windy day watching the waves

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Stav Mrontz . 2024-01-16

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We called in today after a long walk with our puppy for the first time and had a lovely hot chocolate with everything on it. Made very welcome. Tempted to a return visit soon for the breakfast.

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Geoffrey Ashby . 2023-11-29

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Good cafe and bar. Menu limited but quality good.

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Neill Walker . 2023-11-17

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Upon entering the premises at around 4pm there was a sign outside saying; "apologies - the kitchen is closed" (it wasn't) I paid £6.60 for a pint The staff were un-attentive and didn't seem to really care I used to work for the council as a chef in 1891 and wanted to speak to the chef currently working The female front of house told me because I was a customer I could not step behind the open counter (I worked with her from 1891) in a hostile manner. I stepped back. I asked to speak to the head chef through the open hatch-way through the kitchen. We then had a polite conversation I asked about the food. None of it is home made. It is all frozen/reheated and taking into account the prices is it laughable (and no wonder as to why it was empty) This is where your council tax money is going people. Speak to your local counsellors

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adam barker . 2023-11-14

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We enjoyed a delicious ciabatta lunch, excellent coffee and friendly service after a chilly beach walk. Always a nice place to visit and really handy that it's dog-friendly.

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Delyth Roberts . 2023-11-11

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Nice place to stop for a coffee and dog friendly

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Jules Bromfield . 2023-10-14

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Delicious food available and fab staff who chatted like we were old friends.

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Debra Mandley . 2023-10-14

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Great atmosphere, great location right next to the beach... But I wouldn't pay £15 for a none homemade chicken burger with processed American cheese slices again... It was also missing the slaw and there was a teeny tiny bit of BBQ on my BBQ burger.. All in all, very disappointed considering the price. Good chips though!

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Jay P . 2023-09-03

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Good drinks at good prices,great atmosphere! It felt like a sunny holiday in Spain not Wales!

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Thomas Smith . 2023-08-23

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Sticky tables 🤮 good selection of snacks and drinks. A bit pricey though - 11.50 for 3 coffees.

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Jojo . 2023-08-23

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Fantastic location, love this place!

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Chris Shaw . 2023-08-19

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Nice burgers, clean place, with a beautiful view to the sea. Kind staff

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Creation Age . 2023-08-12

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Excelent contemporary beach pub with good quality food. Staff is gentle and happy to help. The place is very clean and the food is served very quicly. We had a beef and hunter burguer amd the kids fish and chips. All great. The view of the sea is also very nice if you mamage to get a table by the window.

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Roberto Ferraris . 2023-08-12

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Food expensive for what it was we had 2 breakfast ,the bacon was over cook the bubble and squeak was not very nice none of it was fresh cook .

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david lorch . 2023-08-08

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Great food, good portions, meals came out almost straighaway within 10 minutes, have visited 3 times now and food is spot on

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Paul Bowden . 2023-08-08

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A lovely spot overlooking the sea, nice to grab a coffee and watch the world go by. They serve Costa which is cool, some delicious food and the decor is really snazzy. We enjoyed popping in here a few times on our short break, it’s really worth a visit if you are in the area.

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Adam Blackford . 2023-08-04

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Nice food, nice welcoming staff.

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toewad1 youtube check me out on youtube . 2023-07-30

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Customer service couldn't have been worse if they'd tried. Waited 15 minutes while the person behind the bar poured the slowest pint I've ever see for the guy in front. Then was told I have to order outside if I'm sitting outside (even though the sign outside says takeaway...). Ordered 2 veggie burgers and 2 oat milk frappucinos. Waited another 15 mins for the frappucinos which were covered in cream so I asked if it was made from oat milk - yes, she said both oat milk. Tasted the cream - definitely cow's milk - after 5 minutes managed to get the attention of the person who had made them and asked again - is this dairy? Yes the cream is dairy... UGH. Buzzer for food starts going. Wait another 5 mins for the replacement frappucinos. Go to get food - only one burger was put through in the order.

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Louise Boyd . 2023-07-09

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Nice coffee toilet was spotless

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Dave Lar . 2023-07-07

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Popped in for a Guinness, uninterested staff and poor pint

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Martyn Jones . 2023-07-02

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Great food freshly prepared. No salad dishes on menu bit of shame. Would have preferred less chips and a bit of salad. Otherwise all good

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Memento Mori . 2023-06-30

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Thank you lovely visit. Great views. Wonderful service. Thank you.

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Dawn A-K . 2023-06-27

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Had the fish and chips. Batter crispy, not oily, fries instead of chips. Slaw great. Outside seating for takeaways with enough shade for little ones on a warm sunny day.

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Adriaan Havenga . 2023-06-13

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That was genuinely the best meat feast pizza I've ever had. Beautiful environment, quick service. Definitely recommend.

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Thomas Galea . 2023-06-13

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We only popped in for a cuppa and a couple of ice lollies which were fine, as we had been on a few mile walk along the beach.

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Joanne I. S. . 2023-06-11

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The food is freshly cooked and is very nice. Although a little pricy it's well worth a visit.

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Andrew Leonard . 2023-06-09

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Food was ok but when asked about the gluten-free option was told either jacket potato or burger without the bun

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Max Power . 2023-06-01

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Food wasn't the best, bought 2 beef burger with bacon and cheese and the beef burger and bacon was over cooked and hard, also bought a hotdog, the bread was stale and the sausage hat no flavour whatsoever, very odd I know, also had some chips that came with it and half of them where over cooked, service wasn't the best the table that we where seated on was dirty

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max john . 2023-05-28

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Just ignored while all the kids had a chat V poor customer service & not busy, maybe try to employ people who care about customer service, won’t be returning but you won’t care about that eithe

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tim banks . 2023-05-24

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Realy nice food and service thankyou

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christine cullen . 2023-05-16

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Great service. Was very busy on a weekend. Sausage bap wasn't great quality, but fair value. Costa coffee was good.

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Leanna Sharman . 2023-05-16

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Beautiful food. Only fault was no napkins was given. Had to get own from another counter. Staff friendly enough. Even fussy grandson enjoyed and was finished before us

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Justine Lane . 2023-05-15

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Quick efficient service during a fairly quite period, only called for a cuppa. The place is modern themed and very clean including the rest room.

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David Crossman . 2023-05-14

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Lovely beach hut We sat outside as our old dog won't enter inside . Had a bottle of wine and watched the sea roll in was lovely a perfect end to a fabulous holiday

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Trudy . 2023-05-07

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Lovely beach front cafe, friendly staff, Costa coffee, cocktails etc , dog friendly...perfect sunset views too ! Nice music plays ... ...why not give it a try?

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Linda Hope . 2023-05-03

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Nice walk to the beach, stopped off for a coffee, and walked back home lovely coffee nice friendly assistants.

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Marilyn Jones . 2023-04-25

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Was off season when I visited. Staff were friendly and the food was edible.

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Aaron Hatfield . 2023-04-13

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Nice environment and friendly service

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Arwel Jones . 2023-04-12

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Friendly staff ,professional service ,clean Stone baked pizza was amazing .Beautiful to sit outside overlooking sea view 😍

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adele clarke . 2023-04-04

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Amazing place for food and a great night sleep

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David Urquhart . 2023-03-27

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Staff very friendly, place is clean. Service prompt. Very much a hidden gem.

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Nadine Hotaru . 2023-03-25

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Had Breakfast and pot of tea, it arrived hot, fresh and not greasy, it was so tasty, i really really enjoyed, the staff are so welcoming and so polite, nothing was to much trouble. The Beach Hut was so clean and i love that its dog friendly

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Debbie Makin . 2023-03-23

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Great beer and food plus dog friendly

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david bridge . 2023-03-10

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Nice view and design. Horrible food and serving.

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Anamaria podar . 2023-03-04

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Staff friendly but service very slow considering we only wanted drinks.

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Colin McMellon . 2023-02-14

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Staff work so hard to make this place worth coming to

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Simon Nicholls . 2023-02-13

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Great, unexpected lunch find on the sea front. Nice setting, very friendly, decent menu, even my picky and dairy free children had options.

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Katy Pillai . 2023-02-04

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This is a very nice and clean place . We had a welcome hot Costa on a very cold and windy day . Nice atmosphere and also music on adds to the atmosphere. They do food as well by the looks of it. Also nice clean toilets. Will definitely come again.

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Wheelz Out and about . 2023-01-31

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Cheap and cheerful cafe on the prom at Prestatyn. Dog friendly.

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Margaret Jones . 2023-01-30

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Been in here a few times, it's really nice & the staff are friendly & efficient. Had a really nice chilli & rice & Hubby had a chicken caesar wrap with dirty fries.

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Tracy Chapman . 2023-01-15

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Terrible. Queued up for a coffee for ten minutes only to be told they were not taking any more hot drinks orders for at least 20 minutes. Rubbish service and a Costa Outlet. Not be going again. If I could put a minus rating I would.

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Martin Astbury . 2022-12-29

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What a great find. We were visiting the promenade for a winter's evening walk and popped in for a hot drink and a light bite. Staff are really friendly and helpful and the place is really clean and welcoming. We also sat the two dogs on their leads under our table and had a chance to warm up and have a bite to eat.

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Christopher Lewis . 2022-12-19

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It's not the first time I have been here. We come to walk along the promenade and beach with our dog. We always call in for a bite to eat and a coffee (Costa) and hot chocolate especially on a cold day like today. The food is always very good and hot. The Sunday carvery is excellent. The staff are really helpful and friendly. Facilities are excellent. It is also dog friendly which is a big plus for us. Go take a look especially in the summer sitting outside with a cocktail. Highly recommended. 😁😁😁🐾🐾🐾

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Ann Tarran . 2022-12-05

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A bit on the expensive side but a great place with lovely friendly staff and dog friendly. Loved it

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Garry Murphy . 2022-12-01

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Service is this places downfall. We use it regularly but you expect to queue for a while to be served but once served food and drinks arrive quite quickly. Nice outside seating area looking out over the beach and the irish sea.

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chadders chadwick . 2022-11-18

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Lovely chicken burgers not my choice of bun . Great service reasonable priced. One down side no skimmed milk

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Rob Hood . 2022-11-12

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Dire. Placed a very simple order, just a drink and a side, but left waiting for an hour, and it wasn't overly busy. Politely chased it up after half an hour and again after 45 minutes, but nobody seemed to know how to help. Tried to be patient with the staff as they're only young kids and from experience the issues are probably caused by those in charge of staffing and training. Don't blame anyone on low wages for being frustrated in what can be a stressful job, but got the impression nobody was in charge. At least they refunded the order eventually, but we'll go elsewhere next time.

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Steve C . 2022-10-29

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Lovely place on the beach front but unfortunately had to wait 15 minutes to get coffee after paying

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Rebekah Dawson . 2022-10-23

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Lovely day out very clean nice to be able to take your dog in

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Christine Andrews . 2022-10-11

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Quite expensive and service very slow even though only a few customers in. Not recommended.

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Thomas Francis . 2022-10-11

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Food horrible ad food poising the nx day after waiting nearly half hr for food and expensive never again

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Paula Cooper . 2022-09-29

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