Based on 280 opinions finded in 1 websites
Based on 280 opinions finded in 1 websites
Nº 35 in 636 in Gateshead
Opinions
Lady who served me was lovely and very informative with all my questions
Kelly W . 2025-04-02
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Amazing service and beautiful cakes
Kirsty McGillivray . 2025-03-31
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Amazing cookies, great service!
TheAbsta ! . 2025-03-17
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Always have a Great Experience when visiting Batch’d. Me and my Partner visit often. We love to try all of the new flavours they have to offer, especially their seasonal Ranges. We’d like to give Deborah at the Gateshead Metrocentre branch a shoutout as she made our visit fantastic! Very Friendly and Helpful! We’ll be back again for more treats in the near future!
David Langley (BIGDavee) . 2025-03-17
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Deborah was very nice and friendly. Loved the selection of treats. Can’t wait to try them 😍
S. . 2025-03-13
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Deborah at the Metrocentre kiosk was very friendly.
Ayesha Chughtai . 2025-03-13
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We are visiting from Canada and stumbled across this little stand in the mall in Newcastle and stopped dead in our tracks when we saw these donuts! Bought two and devoured them soon after. Highly - HIGHLY recommend if you're looking for the ultimate donut!
Keith Mehrer . 2025-03-12
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i got served by Leah yesterday, she was super helpful in telling me what she’d recommend and when i asked about allergies she pointed me to the QR code. she was cleaning trays and stopped to helped
Maddie Lane . 2025-03-06
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Wonderful service, will be back again
Jake Hulme . 2025-02-28
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absolutely amazing the staff are so lovely too!
abby metcalfe . 2024-10-10
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They taste amazing and the lady who served us was really nice
Ini Okon . 2024-10-02
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The amazing debera helped us out, we inquired about a nut allergy and she was so insightfull and carefull! Cake was AMAZING too!
Jake Fowler . 2024-10-01
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Lovely staff and amazing confectionery
Steven Rowlands . 2024-09-26
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Love this place! The kinder cookie slab is the best thing ever!
Vikki Young . 2024-09-25
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Woman was really helpful and very polite
Newcastle Hype . 2024-09-24
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Deborah was very friendly and helpful
Laura . 2024-09-17
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Honestly my first time going and buying an old school cake and it was nostalgic to say the least! Worth the money
Liam Maxwell . 2024-09-17
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Lovely customer service and food!
Charlie Parker . 2024-09-17
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Delicious and Such Friendly Staff
Carly Kennedy . 2024-09-13
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beached is a must-visit for dessert lovers. Their cookies and pies are amazing! Highly recommended!
Dale Martin . 2024-08-23
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I get sent here by my whilst in at work in the metro centre to bring her things she likes donuts the last three times they’ve been dry like a dusty piano in an abandoned hotel not worth the money and some one them have fancy icing and decorations to look at nothing inside but a dry tasteless baked donut atleast I won’t be getting sent there whilst at work anymore she has had the biscoff one the homer and Cookie Monster all were dry apart from the icing this isn’t a weekly thing it’s random it’s over the last 3 months
Robert Barton . 2024-06-08
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This place has the best doughnuts/ cookies/ filled cookies/ cookie pies I have ever tried.
Lee Desoiza . 2024-05-21
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Lady at counter was absolutely perfect!!
Chelsea Tait . 2024-04-23
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wouldn't bother going here as the desserts are dry and have no flavour, not with the money majority of staff are rude and unfairly let a young girl with a positive attitude go from working there with no reason even though she was an excellent member of staff with the excuse "there's no reason just came to the conclusion we don't want you here" disgrace
Layla Mitchell . 2024-04-14
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Excellent variety and a yummy selection of cakes, cookies and pies. The place wasn't where Google maps said it was I ended up finding it in the middle of the metro centre. But anyway the stuff here was great. Not over the top sugar levels but still tasty and interesting. The young lass serving was really good and the level of choice was good. Would try here again if I was near.
Richy Hypno . 2024-04-12
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Absolutely beautiful treats and the lady, Deborah is so kind. Thank you 😊
Laura Byers . 2024-04-08
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The best cookie ive ever had, the chef explained the contents in detail. Her recommendations were gorgeous too. 10/10 would reccomend!!
harry mcclurg . 2024-03-22
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Lush customer service from the lady who served us, my daughter absolutely loved her cake thank you!
Bobbie . 2024-03-18
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kindest lady ever The cookies were beautiful
Holly Gilchrist . 2024-03-15
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During my first visit to the Metrocentre, I saw the cookie cakes on display and knew I had to try one. The lady that served me was very pleasant and the Biscoff and Bueno cookie cake is delicious. It's a shame I'm not a local otherwise I'd definitely be back!
Jay Flaxman . 2024-03-12
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Woman was lovely and they do student discount
Phoebe Edwards . 2024-03-11
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Lovely service and great products!
Sophie Bocking . 2024-03-05
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A great selection of cakes and very friendly staff
Charlotte . 2024-03-05
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Batch'd service is always fast and friendly and their cheeky sweet treats are to die for, got the caramel galaxy brookie!
Tyler McGuiness . 2024-03-05
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Metro Centre Batch’d was lovely there was such a lovely lady who went 10/10 asking if I was a student so I could use my student discount. Brownies are so good and delicious and different season stuff.
Amy Edwards . 2024-03-04
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Absolutely amazing 100% reccomend! Could not have asked for better service such a lovely lady! Such great value for money aswell with the tasty portion sizes! Will definitely be back again!😇❤️
Ross Tague . 2024-03-01
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Lovely staff informed me about a student discount which I didn’t have a clue about and overall the nice person that served me was very friendly
Ethan Thomas . 2024-03-01
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Products are delicious also a vegan option too which is a massive plus
Claire Bear . 2024-02-29
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Served by a lovely friendly lady this morning who made a fuss over my little toddler. Great service and our donut and cookie was delicious aswell
Rachel Dean . 2024-02-29
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such a cute and lovely lady to be served by. student discount also!!!
Taylor Scott . 2024-02-27
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lovely customer service, student discount available!!
Mel Tait . 2024-02-27
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Customer service was fab ! And the old school cake was also unreal !!! Thanks so much, would definitely recommend
Sana Nosrati Tehrani . 2024-02-27
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Always lovely service nice and clean stall
Lucy Flinn . 2024-02-26
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Excellent customer service from Deborah, we also got student Discount which was great. Kinder bueno stuffed cookie was amazing :))
khalisah mohammed . 2024-02-26
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always come here every metro trip, they are always so lovely and the deserts are amazing
tasha maddison . 2024-02-06
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Amazing food it’s so delicious , they do vegan food to !!!
Demi Bartle . 2024-02-05
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Pleasant lady served me, lovely cakes. Always return when I’m in the metro centre
Katie Hudspith . 2024-02-05
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Absolutely insane. So cheap! Most delicious treats in all north east. 100% recommend
jasmine dent . 2024-02-05
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Amazing! Super tasty and great service
holly forsyth . 2024-01-30
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Deborah made the stall look absolutely beautiful and she was so kind and polite! I love coming here
Shauna Mcgough . 2024-01-30
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Cookie pie was absolutely delicious, and the lady on the counter was super friendly absoluetly lovely customer service skills, will definitely return
Courtney Oliver . 2024-01-27
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Really great service, desserts were lovely and there’s student discount :)
elissa clydesdale . 2024-01-26
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The brownies were to die for! Absolutely gorgeous! Lovely presentation and friendly customer service. I will deffo be coming back!
Claire Nozedar . 2024-01-24
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Great customer service, fantastic brownie and cookie dough pie
Zoe Hornby . 2024-01-23
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Staff so friendly and uni discount given!
Georgia Stewart . 2024-01-23
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Server was very nice and I loved the atmosphere
Jam Delfin . 2024-01-19
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Very happy customer. The staff member was lovely, I’m only doing a store cover and she still gave me 10% off. Thank you for your kindness 😊
Abigail Smith . 2024-01-05
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absolutely wonderful get a brownie every time i come to metrocentre and it is beautiful
saskia davies . 2023-12-29
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Love this place! Red velvet pie and brownies are the best! Really recommend it :) .
coiiey . 2023-12-18
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The lady was really kind and helpful, Newcastle store
Millie Caden . 2023-12-18
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Lovely customer service and very nice selections of treats.
Shantelle Bulmer . 2023-12-11
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Very friendly service and a large selection of items 👍 Will definitely go back
Paul Evans . 2023-12-08
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Friendly staff, great cakes and nice coffee. The shop is quite small (4 tablets) but you can normally get a seat as most of the business is takeout.
Neil G (Tank) . 2023-12-06
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Rather good. Easy to over do it.
foz foster . 2023-12-03
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Very friendly staff great price and very lovely taste
nathan dinsdale . 2023-11-24
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Very difficult to assess as I have never been there. Google will not accept this state of affairs. ☹️
David Richards . 2023-11-19
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Deborah at Batch’d was amazing. Customer service was unmatched and the food was delicious. Will definitely return when I’m next in the metro.
Seren McCormack . 2023-11-14
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Tasted amazing and staff were so friendly.
Caitlin Fagan . 2023-11-13
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Amazing Choice of vegan treats! Lovely and helpful staff member
chels . 2023-11-04
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Staff was very lovely, even went ahead and pointed out the fact that I can get a student discount, very pleased with my purchase
Alex Jones . 2023-11-03
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Amazing deserts!!! Friendly customer service always
Jane Pack . 2023-10-31
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Lovely customer service and being able to see all the sweet treats makes you want to buy more.
Adam Lowes . 2023-10-27
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Absolutely lovely service and treated us so well…
Positive Future Motivation . 2023-10-27
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Lovely cookies and cakes! Fab service from Deborah too!
Adam Haley . 2023-10-24
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Amazing quality and stellar service, always a pleasure and recommend to all! Deborah is amazing :)
Allton Collie . 2023-10-24
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Lovely shop and great brand of food
Jordan Clark . 2023-10-17
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Visited multiple times in the Newcastle and MetroCentre stores, staff have always been lovely and the desserts are 10/10 :)
Robbie Hamilton . 2023-10-11
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Lady who served us was so friendly and the milky bar cookie was amazing!
Ella&Emmie D . 2023-09-22
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I had a lovely experience the lady made sure she boxed my treats up carefully.
nadey cunningham . 2023-09-19
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Cookies were amazing! And the lady who served us (regrettably didn’t catch her name) was so friendly! Will definitely be back whenever we visit the Metro Centre!
Dean Archbold . 2023-09-13
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Amazing cookie pies and sweet treats. Everytime I visit there is always new and exciting things to try and I’m always blown away! Staff are so friendly.
Lauren Jones . 2023-09-13
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Lovely brownies and cookies 🤤Brill customer service to go with it 👍
Tom Champney . 2023-09-11
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Such a lovely doughnut very tasty and juicy! Lady serving us in metro was lovely!!
Amy Newton . 2023-09-11
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The staff are really friendly and the sweet treats are delicious
jasmin hardy . 2023-09-08
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I love the cookies from here, coke here every time i visit metro centre.
Maddison Kerr . 2023-09-01
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Great brownies donuts and cookies
alima samake . 2023-09-01
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Got the sprinkle donut and the biscoff donut, both were absolutely unreal, 100% recommend
sharnie hogwood . 2023-08-29
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Absolutely delicious but sickly and amazing customer service.
Kyra McCready . 2023-08-24
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Very nice, kind and plesent to deal with
Spencer Hindle . 2023-08-23
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I always visit Batch’d every time I am in the metro centre, the treats always taste and look amazing and reasonably priced for how massive they are! The staff at the stall are always friendly and helpful I can’t wait to get my freebie next time now I have all ten loyalty stamps!
Holly Collinson . 2023-08-16
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The cakes from here are amazing ! The lady who served me, Deb was also lovely - excellent products and customer service ! I will be back 😀
Will McCallum . 2023-08-16
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Debra was lovely, amazing customer service! Bought a selection of treats which were all delicious. 10/10 will be returning!
Rebecca Dafter . 2023-08-16
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Lovely cookies, will be over to buy some soon!!
Isaac Smith . 2023-08-16
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Pushing in needs to be improved but donut was scrumpdidiliumptious ( not good for people with diabetes)
Oscar Culleton . 2023-08-16
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Absolutely delicious and fab customer service, always sneak a treat in when I visit the metrocentre
Georgia Nonas . 2023-08-15
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Lovely brownie and lady was very welcoming will be back
Danielle Cameron . 2023-08-14
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The Lady was so helpful and the cookie was absolutely amazing. Would definitely recommend!
Emily Heslop . 2023-08-14
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So yummy! Great lady serving very friendly!
Nicki Sharphouse . 2023-08-14
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Love the customer service Debra was amazing very kind and welcoming
Tia Cavan . 2023-08-04
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Great customer service - helped me choose!
Fraser Mcfarlane . 2023-08-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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463 Opinions
I was recommended this place by a client, and I was so pleased to get a table last minute—absolutely did not disappoint! The food was incredible, and the service was excellent. From the moment I walked in, I could see the great relationship the staff have with their customers—it must be a real gem in the local community. We thoroughly enjoyed every single course, and the Italian chocolate cake I had at the end was to die for! Such a beautiful dessert. Thank you for a lovely meal—we’ll definitely be back!
180 Opinions
We were really disappointed when the store closed on the Vallley however we just discovered the food truck on the Quayside. The potato curry wrap was amazing and the husband really like Goan rice bowl. We will visit again.
78 Opinions
Can not fault this food and the lady who owns it is extremely friendly I pop in for cake and sandwich too never disappointted