Bank Coffee House - Bistro in Rotherham

Friendly staff and good food. Worth a visit.

Visted today for afternoon tea... Absolutely beautiful 👌 presentation.. food ... staff and atmosphere second to none ... Would highly recommend 😊 can't wait to revisit... Thanks so much guys ❤️

Wouldn't accommodate child's needs asked to pay for some strawberries for a 1 year old for her breakfast and was told no

We’ve been fairly regular customers here since it opened. We’ve had a couple of occasions where we ordered breakfast, including yesterday. Last time the food was barely warm and plates were cold and we did give feedback. Yesterday again the food was barely warm, beans overcooked and bacon was difficult to cut! We’ve had some nice meals here in the past but the last 3 occasions have been disappointing. Unfortunately we won’t be returning. The man who served us needs to have some training in customer service skills also, he looked like he absolutely did not want to be there.

Just popped in for a coffee, and it was quite a find. Enjoyed the coffee, the staff are great, glad I called in.

Lovely place for breakfast,good service ...nice friendly place ...x

Had full breakfast. Very nice, service was good amd welcoming. Definitely recommend it.

Little small but great staff and food

Lovely food pie was a touch dry but nothing to complain about with the gravy. Pint of Guinness second to none superb pint. Loved it will be back to try breakfast thank you.

Great food and drinks in a lovely atmosphere

Enjoyable breakfast, good food, reasonable prices staff really pleasant

The lovely young lady working here should be cloned and installed in every cafe/bar ... delightful. Good coffee, excellent bacon in a large soft bun, nice clean surroundings, very reasonably priced. Just the place to spend time waiting for the train. Highly recommended

Lovely food, nice chilled atmosphere. Friendly helpfull staff. Thanks to all involved for a lovely experience.

Didnt really want to give this any stars. Bought a groupon. This was the worst afternoon tea I've ever had & I've had lots using groupon. The quality was very poor. The food was cheap. We had 25 minutes before the waitress told us they were closing when id asked they said they'd stay open if customers were there. Photos on their Facebook page showed totally different afternoon teas . They look lovely but what we got. The scones were the size of a £2 coin. They're was a piece of quiche which we thought was pizza it was that thin. I have messaged them but had no reply. I was giving them a chance to explain before I wrote a review.... they ignore my message asking for an explanation & blocked me !!!! Lovely customer service. The manager should be ashamed of themselves

Terrible experience here today. 1 hour 20 minutes wait for food (3 lunch meals) - jacket potato came out cold and undercooked, so we asked for this to be warmed. 5 minutes later they brought it back out and had clearly just microwaved it (hot but still hard). 1 meal did not arrive, and when asked was told it would be out in a few minutes.. 15 minutes later still no sign, to then be told they had only just started cooking it and would be a further 10 minutes until ready. I asked to speak to the manager as we were very disappointed by today’s visit - manager spoke through another colleague and not directly to me. She refused any kind of discount and failed to give a sincere apology and merely offered to take off the price of the meal we did not even receive. They still tried to charge us for the extra sides ordered with the meal which also never turned up. I have been a regular customer here and was quite shocked at how today’s visit went - it has definitely changed that - quite frankly I found the manager to be rude with poor people skills, and the food wasn’t even average at best. No complaints about the serving staff who were friendly and understanding.

1st time in here my wife booked it for our anniversary afternoon tea sandwiches where fresh and very tasty bun cake and scone all freshly baked and delicious will definitely visit again

Friendly service and lovely afternoon tea

Had a evening meal with hubby and friends got a Groupon deal on steak meals. Had appetiser too food was fantastic good range of cocktails too young lady serving karla was lovely very friendly and attentive would recommend

Lovely breakfast. Husband had eggs florentine & he hasn't shut up about it since. Staff are all friendly & helpful. Would love to go to one of their drag events but with a new baby I don't get the luxury 🤣.

Lovely food, great service, reasonable prices and we particularly liked the live train time display - a nice touch :-)

Great place, lovely food and drink. Staff are friendly and welcoming. Highly recommended

very unhappy with my order ..for the price I paid ..I did not expect overcooked , ....well ...cremated ...steak , lamb , and pork ruined the whole thing .. everything else was Ok and edible but again for price u charge I would expect it to be delicious ... the chips were soggy .. everything was cold and I mean everything ..i won't be ordering again

Danny served us and was lovely.. Taking care of us... Food was so lovely and nice atmosphere.. Will come back again soon... Thankyou highly recommend...

Lovely food and staff were brilliant 👏

Went for afternoon tea was very disappointed no choice of sandwiches and when we asked if we could change cheese for something else as we mentioned both of us can't eat cheese we were told that they would just take them off!! Wasn't busy but had to go to counter to ask for more drinks no one came to ask if everything was ok or offer further drinks. Won't go again have heard good reports but we certainly didn't experience this. 😔

Ordered Sunday lunch and when they arrived there was barely any food in it. Paid £20 for two meals plus £3 odd for delivery and service charges and the portions weren’t even big enough for a child! Can’t believe how stingy this place is. Tried phoning the place twice but no answer, so decided to leave a review here. Feel completely ripped off and so disappointed. Expected broccoli, cauliflower, etc. Got a spoonful of peas, 3 soggy sprouts, a few tinned carrots, spoonful of mash and two pieces of chewy meat and a small Yorkshire pudding. First time ordering and will be definitely be the last.

It was a really great place to eat and staff very pleasant. I shall be returning often.

Went for a breakfast today with my partner, was an absolutely beautiful breakfast. Hospitality was great and staff were friendly and checked everything was okay. Latte was also beautiful😍

Popped in on a whim for breakfast. Lovely food! Was a pleasant surprise to find the likes of eggs benedict on the menu. Will return!

Good service. Freshly made food. Staff very good.

afternoon tea and a catch up with friends

Absolutely loved this place. My first time here and I will most definitely go again

The food here isn't an issue here, actually it's quite ok,however I'm am a little put off by the staff standing in the door way smoking all the time ,this leaves the smell lingering in the door way and entering the building , may I recommend you could designate a smoking area instead of the door way .

Excellent steak meal which we all enjoyed. However the Eaton mess that we had was not that. It was just chopped strawberries, cream with a little meringue.

Great staff very helpful, good food and drinks. Wheelchair friendly

Friendly staff excellent food. We booked for a party of 17.

Friendly staff with a very pleasant coffee house. I was alone and felt very comfortable sitting inside. Lovely scone and meals I saw looked very nice. It was recommended to myself and I was not disappointed and will return.

Wonderful breakfast, excellent service, lovely place highly recommend.

Lovely afternoon tea, best bread I've had in a while for a sandwich.

Very friendly staff, good food and good value. Only called in for a couple of slices of toast and a cuppa, ended up having a lovely BLT and a lemon curd cake!! Will definitely go again.

Visited for the first time and we weren't disappointed. Lovely welcoming staff. Lovely food. We will be going back.

Our first time in the Bank Coffee House and was amazed by the Fantastic experience and Excellent Customer Service will certainly visit again.👍

The Bistro has a wonderful relaxed atmosphere with great food priced at very good value for money. The staff are very friendly and helpful.

Lovely food fantastic service and very friendly staff.

Food amazing staff lovely and kids loved it

An absolutely fantastic place. The quality is second to none. But the thing that I loved the most was the customer service. We walked in, soaked from a torrential downpour they, immediately handed us towels so we could dry ourselves and mum off. They offered us help getting mum comfy as shes in a large wheel chair. We didn't feel rushed. A lovely relaxed atmosphere. Nothing was too much trouble. A cracking little place. Brilliant staff.

Visited at lunchtime for first time today, lovely welcome on arrival. Tables spaced out so all covid safe. All the staff were extremely pleasant & attentive. Food was very well presented & very tasty. Prices very reasonable. I will be visiting again, already recommended. Keep up the excellent work.

Amazing food n fresh coffee mmmmmm has to be my favourite place for sure and the staff are so friendly too ❤️❤️❤️

Possibly the best thing in Swinton! An amazingly sophisticated cafe for the location. We only popped in for breakfast but could easily have sampled the cakes (mango and coconut cake looked amazing!) Great service, clean and in a great state of upkeep. Bananas on toast with peanut butter, raspberries and strawberries 💜

Great place. Amazing food and amazing, friendly customer service.

If you don’t know, then get to know. Treat my mum to a Breakfast Tea this morning and it was amazing! Fresh food, innovative idea and fantastic service!

Over the last 4 weeks I’ve been to Bank around 3/4 times with family and friends- I was pleasantly surprised how great it is now under new management. The booking system is great, staff very friendly and accommodating. I’ve had just drinks, food and a breakfast afternoon tea- all the food and drinks has been lovely, fresh, well presented and all very clean. The staff are always helpful when bringing in my pram and I found it very BF friendly. An absolute gem, it feels like this bistro could be in a city not a small village. Great selection of food, drinks and alcohol. I will now be visiting regularly and would recommend it to anyone for a visit.

Lovely coffee shop. The staff are very friendly and helpful. We had the afternoon tea and it was delicious

Excellent service all very helpful Good surondigs lovely afternoon Meal was excellent

Clean. Service was good and staff polite and helpful. Nice atmosphere. Hot, fresh food at reasonable prices. Definitely go back for more visits.

Had a takeaway packed in boxes salad garnish on the side with a small pot of coleslaw lovely soft white cut bread, would recommend highly and very reasonably priced.

Lovely atmosphere, food and staff. A beauty at the top of my street... i just need to be able to sit with people then ill return with more than my bubble buddy.

Delicious food , warm and cosy atmosphere and professional, helpful and friendly staff

Visited today for the first time. From the minute you stepped in the door (wearing our masks, already used the app to scan qr code) we were greeted in a warm and friendly way. Beautiful decor throughout. The staff were so welcoming and helpful. Food is all home cooked and delicious with a varied menu and the only thing I can say to the cakes and scones is WOW. Such a wonderful place to meet up with family and friends, have already booked to go back again next week. Highly recommend this fantastic place to anyone.

Just been to this amazing place. Food and staff were fantastic. Felt so, so safe in there as all staff and facilities were extremely covid safe. Can't wait to visit again. ❤️

First visit since reopening. Really liked the revamp. Very attentive staff and good social distancing measures in place. Food was lovely and good value and lots of very tempting looking cakes too. Also liked the products by other local business on sale. Will definitely be back.

Quality food and lovely staff, will definitely be back

Visited today for the first time and I will definitely be back. Lovely atmosphere great service and really good food.Highly recommend

Had the afternoon tea special for £11 which was superb. Thick fresh cut sandwiches of our pre arranged choice, with salad garnish and sausage rolls. A piece of Victoria sponge and scones with jam and cream and endless supply of tea or coffee. Really nice, very clean and tidy with friendly staff, well worth a visit.

lovely staff very helpful lovey clean place and breakfast was beautifull

Attended on the second day of reopening for coffee and catch-up with a friend. Ended up having full breakfast which was value for money and well presented. Cannot fault the staff and the new decor. Good luck to you all. Will be visiting again soon.

Went today with my 2 children. Excellent service all round and delicious food and cakes. Lots of choice aswell. Give them a visit you wont be disappointed.

Lovely little cafe with great food, lovely service and supporting lots of local businesses! Will definitely frequent!

Had a quick coffee stop here today and was not disappointed. Coffee is fantastic quality and my daughter thought the blondies were to die for. Great value for money and very welcoming staff. The shop local counter has lots of variety and we absolutely love the Yorkshire Popcorn we purchased.

Fabulous place been updated and looks amazing. The food is cooked to order and is superb and the cakes look delicious. A visit is recommended the staff are welcoming and friendly an altogether great experience

WoW!!! Absolutely beautiful decor, newly refurbished premises, and no expense spared. An experienced staff team and an interesting menu. The food was cooked fresh to order and everything tasted delicious Good luck girls, hope you have enjoyed your first day. We will definitely come again and It’s we’ll worth the travel. I bought a bottle of ‘Pudgins’ Jam Rolypoly and custard Gin. It’s Gorgeous........Thank you Becca and Team

So glad to see this place reopen and even better then before. Lots more room a lot more comfortable and the food is scrummy. See you again soon

I came for the family and friends day today and although I am biased this is defiantly worth it. What an amazing start to a new business venture!! The food was incredible and there was an awesome selection along with incredible cakes and cheesecakes on offer. The cafe has had the most amazing facelift and I would recommend this to everyone. You will not be disappointed!

Quality food excellent service and friendly staff highly recommended

Excellent food, value for money, friendly and welcoming staff, highly recommended

Lovely surroundings, deco very warming, food was absolutely value for money and staff very friendly and helpful. We had a lovely afternoon.

Can't thank the staff enough for the lovely food and the help in which we all celebrate my grandads passing.

Always great service and fab food!

I'm not going to lie, this is my older sisters café and my eldest sister works there alongside my sisters friend, this is basically a family run café, but I can be honest when I say the food is delicious and it has a wonderful atmosphere, yes it can be busy however they all work as hard as they can to improve and serve. The play area will be getting cleaned up and having some new toys placed there. Please try it out, thank you xx

Had a bigger breakfast this morning, well it beat me, it was an excellent breakfast, all piping hot and well worth the price, and to top it off it was a great cup of tea.

First visit. Filter coffee and cheescake £4. Good value. Odd set up...layout. Lower and upper seating. Soft play area at the back in an odd place. Ditch it. Looks odd and boring. The whole place had a strange atmosphere to me. Maybe it was me but not great vibes. Prices good and convenient on main bus route. Don't think Ill return. Also no sugar offered when drink brought. No condiments on tables either. Think the place needs rearranging and making more homely.

Smashing little cafe with reasonably priced food and drinks. Baby was well catered for too. Would be happy to go again.

Really nice Xmas platter friendly staff warm atmosphere and very reasonable price

My Daughter recommended this cafe to me to take my Grandson too when I was looking after him for the day. Its very reasonably priced, good food, friendly, young children really well catered for. My only criticism is the playarea. It is such a fantastic idea to have a soft play area in a cafe but the toys seemed very old,with some lost and broken bits. Also seemed quite dirty and could do with a good clean. Replace some toys, brighten it up with a good clean, lick of paint and it would be fab.

Went here today for lunch, food was lovely, reasonably priced, service was bad on one hand due to only one girl being in but on the other hand she was really lovely and worked her best to not let this inconvenience us.

Brilliant food and staff were lovely

2 lovely takeaway breakfast sarnies. Super service and quality plus price good too. Had a quick spy on the customers who were dated and seating and the food quality looked excellent. Well worth a visit I'd say.

Freindly service. Excellent food..Highly Recommend

Lovely food.. ham n cheese panini

Small place, lovely home cooked food, decent prices, small childrens play area for the little ones. Worth a visit

Decided to try this place for a change but not a good experience.First thing I ordered not available.Second order, waitress came back twice to check they'd got the order right.Then after 40 minutes came back again and said it wasn't available as someone has forgotten to go shopping.Then water started to come out of the light fixture.Then we left, but they still charged for the drink I bought.Place was full of screaming kids as well.Needless to say not coming again.

A clean friendly cafe. Child friendly having a child area with various activities for entertaining children. We ordered fried breakfast. It was fresh very tasty all the items we ate were good quality really enjoyed it. Defo recommend a visit.

Coffee and cake was nice but was like a creche with kids running riot.

Great place for great food and somewhere for my daughter to play as well.

Really nice local place for breakfast / coffee / lunch. Staff always friendly and helpful. Baby friendly as well.

This is the best place in the world I come almost 2 a week and I love the food and the ham and cheese omelette are very fab and the staff is grate and the best one is steph

Food is ok, coffee is nice. Staff seem arrogant at times though

Best breakfast in Swinton, I go every Saturday and the staff are very friendly, and the food is geat value for money, get your self down there.

Excellent place, delightfully converted from bank to coffee shop. Very popular with locals. You will not be disappointed, try it now.

This former bank has been transformed into a great cafe. There is a great selection of food on offer and the atmosphere is great. There is a small area for little kids to play which is a nice touch.The staff are very helpful and very friendly.Great place to enjoy a break.