Based on 6.677 opinions finded in 3 websites
Based on 6.677 opinions finded in 3 websites
Opinions
Delicious food. Delivered piping hot and great quality
Jade . 2024-04-29
MORE AT Just Eat
The driver was great, polite and friendly.
Carrol . 2024-04-20
MORE AT Just Eat
Food arrived earlier than expected (which Iis always a good thing!) as always food was amazing 😍
Freddie . 2024-04-14
MORE AT Just Eat
Food early.... good Beef not shredded, rice n pork okay
Jen . 2024-04-13
MORE AT Just Eat
Food was not good usually amazing
Josie . 2024-04-06
MORE AT Just Eat
I have never had a bad meal from banana leaf restaurant...everything was superb...fresh tasting hot and delicious. ..thanks you
Deenah . 2024-03-30
MORE AT Just Eat
driver didn't use the buzzer, knocked on the bathroom window. a lot of the food was cold, the sweet and sour sauce was just like water and the salt and pepper chicken tasted awful and the chips were stone cold and inedible. very disappointed as this restaurant is usually fantastic
Nathan . 2024-03-30
MORE AT Just Eat
This food was appalling! it everything was tasteless, the rice was hard and the chicken balls were soggy , I have never had such bad food and I will never use Just Eat for this restaurant again, so so bad.
Lesley . 2024-03-29
MORE AT Just Eat
was very happy as I was hungry
Phil . 2024-03-28
MORE AT Just Eat
The food is great, my only issue would be that they clear your plates before you've finished, then ask what you want next without giving you time to decide. The wait for food was very slow. Hot plates arrive when you order but are cold by the time the food arrived. Good value for money but it takes a while.
Sue Hemingway . 2024-03-19
MORE AT Google
You don't have to apologise for delivering early, it was much appreciated 😊👍
Peter . 2024-03-10
MORE AT Just Eat
Ordered for delivery through Just Eat. After an hour and 15 minutes it said my order was out for delivery, another half an hour goes by and suddenly it says delivered but we had not recieved our food and also my flat is only 7 minutes drive away from the restaurant. I called up and spoke to a very rude man who was very unhelpful. He would not take any ownership of the situation and just kept blaming Just Eat saying they were the ones who updated the order status. I said to him that its not Just Eat its them and whoever is controlling the order updates is not very good. When I told him that we had been waiting for nearly 2 hours for our food he said no and then went to check. He then came back and said he had spoken to the kitchen and the order is out for delivery, I advised that my Just Eat app said it was out for delivery 45 minutes ago (by the time of this part of the conversation) and he said "Well the driver has another delivery to make before yours!" to which I said "So after waiting 2 hours for my food it is going to arrive stone cold?!" To which the guy just replied "You can claim a refund through your Just Eat App". There was absolutely no apologies, no remorse and no trying to find a solution to make the situation better. By the end of the phone call I advised the man that this is the last time we will be ordering from them and that we will be writing bad reviews on every platform we can find and then hung up on him. Avoid this place at all costs!!! 2 hours wait for an order, cold when it arrived and very rude staff!!!
Kirstie Martin . 2024-03-09
MORE AT Google
Terrible place, I only had my starter because the waiting times between meals was Terrible. Even paying for my starter and drinks was a long wait. I wouldn't waste your time.
antonella guglielmucci . 2024-03-01
MORE AT Google
Incredible food, delivered quickly and piping hot
Jade . 2024-02-29
MORE AT Just Eat
Food was hot and all so tasty. Delivery was early which was also good. The crispy chilli beef was slightly tough, but the sauce was lovely. Highly recommend
Holly . 2024-02-28
MORE AT Just Eat
You cannot fault the food at this place however a massive let down is the service from one of the waiters, rudely seated us, when we needed new napkins just threw them on the table not carefully placed or presented well at all, simple thing is if you don’t like your job don’t do it.
Jordan Ireland . 2024-02-26
MORE AT Google
Delious food. Hot, fresh & delivered quickly. Highly recommend
Becki . 2024-02-25
MORE AT Just Eat
Rude staff and take up to 2 hours to deliver. Awful
Lois Storey . 2024-02-23
MORE AT Google
Great taste and food just too small on portion sizes
darshan ryan . 2024-02-22
MORE AT Google
we ordered for a specific time so we could have a drink in the pub first. we had to get the driver to leave the food in the back garden! whats the point in ordering for a specific time if its ignored?
Amy . 2024-02-19
MORE AT Just Eat
Good things come to those who wait. So the time wasn’t bad. Always good, good portions.
Ian . 2024-02-16
MORE AT Just Eat
A couple dishes were cold and the rice was hard like gravel
Tom . 2024-02-10
MORE AT Just Eat
Over 2 hours since ordering.. the delivery left the restaurant an hour ago and still nothing has arrived! Extremely disappointed with what's normally good service
Anthony . 2024-02-10
MORE AT Just Eat
Ordered take away at 5.45. Now 8.03 it’s not arrived!! Called 3 times advised 1st at 7.15 was told it’s it’s on its way, 2nd time at 7.30, they are just waiting for driver! 3rd time it’s just left! This has gone hugely down hill 3 hours for a takeaway is a complete joke!
Camper63582049370 . 2024-02-10
MORE AT TripAdvisor
really tasty and fresh, hot when it was delivered
Carrie . 2024-02-09
MORE AT Just Eat
Not been for about 6 yrs. Its had mixed reviews but my review is its great value for money. Food was plentiful and well presented and cooked. They even have hot plates to serve the food on. I went on a Monday lunch and had the buffet. There is a cheaper option which I'm going to try on my next visit. Give it a try.
Richard Hancock . 2024-02-06
MORE AT Google
Outstanding food & service well worth a visit
Adam Brock . 2024-02-03
MORE AT Google
Very cold and very poor chips and chicken balls I have ever tasted
Imogen . 2024-01-29
MORE AT Just Eat
Delicious food and slightly early which was great. Warm and tasty. Thanks
Julie . 2024-01-27
MORE AT Just Eat
first time ordering from here. did was nice, arrived hot. was 5 mins early which was great.
Ralph . 2024-01-25
MORE AT Just Eat
1st time ordering, food was delicious! Only wish they had mini spring rolls
Connor . 2024-01-25
MORE AT Just Eat
We eat quite regularly here but everytime the staff are rude and seem to resent you being there spending money. Went to eat there last night, there was 1 table occupied on the whole restaurant. My 6 year old wanted a table with a plate that spun in the middle they refused even though he got a little upset as he was excited to try it. Then as my son is 9 they wanted to charge him £24.50! He's also a vegetarian and they don't have the best selection. I explained he will only eat edamame, boiled rice and garlic brocoli but they insisted he would still have to pay full price. We then left and went to opuz across the road who were much more accommodating and friendly. Won't be back there again after this
Kayleigh Pennell . 2024-01-24
MORE AT Google
Food was bad for me quality and cold: order here frequently and was disappointing
Jeanie . 2024-01-20
MORE AT Just Eat
Food was absolutely amazing as always, good portions! Would rather be eating in the restaurant but it’s just as nice at home!
Josie . 2024-01-20
MORE AT Just Eat
the food is always good from here. I will recommend to all my friends.
Dianna . 2024-01-15
MORE AT Just Eat
3 hours 20 mins late - spoiled our entire evening's event.
Joseph . 2024-01-14
MORE AT Just Eat
Not sure what happened but food was BAD tonight, its normally fantastic. Food was also an hour early!!
Anthony . 2024-01-14
MORE AT Just Eat
Food was like warm and hardly any meat in our dishes really unsatisfied
louis . 2024-01-13
MORE AT Just Eat
Food is always good, and better value for money than my local Chinese takeaway..
Sharon . 2024-01-13
MORE AT Just Eat
Wasn’t pleased with order, won’t be ordering here again
Olivia . 2024-01-10
MORE AT Just Eat
Lovely food as always. No issues
Becca . 2024-01-06
MORE AT Just Eat
was ok at best if you wanna try this place don't get takeaway go and sit in so much better. alot better Chinese takeaways around
Paul . 2024-01-04
MORE AT Just Eat
excellent really lovely food will order again
Jean . 2024-01-01
MORE AT Just Eat
New Year’s Eve. Didn’t expect it to be on time. Arrived hot and tasty
Kate . 2023-12-31
MORE AT Just Eat
Just eat driver was extremely rude! Swearing and shouting
Kelly . 2023-12-31
MORE AT Just Eat
The rice was undercooked. Other than that, all was great, fishcakes, & king prawn main.
Anam . 2023-12-29
MORE AT Just Eat
“Spicer” for the chilli garlic dish
Ben . 2023-12-24
MORE AT Just Eat
Great as ever you get great food and portions are more than enough to have breakfast in the morning
Daryl . 2023-12-23
MORE AT Just Eat
They were rushed to take the order when we arrived. The ambience was not suitable for people who admire light, slow music at all. The food was flavourless. I could not taste any flavours in vegetables and seafood. Chow Mein was a disaster. It does not represent authentic Thai cuisine at all. I would not recommend here.
Arvind Ram . 2023-12-17
MORE AT Google
cant rate the food i have not received
Emily . 2023-12-17
MORE AT Just Eat
Food was even better than normal, great portion sizes and piping hot. Thank you as always banana leaf!
Josie . 2023-12-16
MORE AT Just Eat
Fabulous as it is every time highly recommend x
Michelle . 2023-12-16
MORE AT Just Eat
Food was hot and ready for collection on our arrival, thanks
Karen . 2023-12-10
MORE AT Just Eat
The food was early despite time change. Which was surprising
Jen . 2023-12-09
MORE AT Just Eat
As always food very good, but delivery is poor. Always late.
Paula . 2023-12-09
MORE AT Just Eat
Not up to normal standard, crispy seaweed was burned and oily... salt and pepper ribs very fatty, lots of sinue.. rest was "OK" I guess, I order a lot from Banana Leaf so I'm very disappointed
Anthony . 2023-12-09
MORE AT Just Eat
Friendly, clean and quick service. Good quality food. Had one mistake requested egg fried rice received boiled rice. Exchanged quickly without out any fuss. Finally ,I always check to see how they keep their bathroom in this establishment it was clean except to have noticed that the carpets leading to it needed replacing. I'd recommend this establishment should one would visit Hemel Hempstead. It's set in the town centre. Parking is quite difficult but one can find pay and display close by. Before dinner visited Witherspoon close by and probably one of their best.
Vijay Patel . 2023-12-06
MORE AT Google
Delicious tasty food and a very friendly delivery driver.
Julie . 2023-12-02
MORE AT Just Eat
Really average food. Wouldn’t order from there again.
Paul . 2023-12-02
MORE AT Just Eat
Delivered on time and delicious!
Suzanne . 2023-11-25
MORE AT Just Eat
Not a fan. Not a lot of meat but loads of veg
Michele . 2023-11-24
MORE AT Just Eat
I’ve used this takeaway often over the past 5 years but I won’t be using it any longer as it’s gone downhill fast and the quality and service is extremely poor !!
Christian L . 2023-11-22
MORE AT TripAdvisor
We chose Banana Leaf as we wanted an eat in Chinese, most places do takeaway only. The restaurant itself is quite dated, as are many in the area but the staff were welcoming and everything was very clean and tidy. We opted for the three course Express Lunch Menu at £7.00 per person, which includes a choice of soup starters, a variety of main chicken/pork/beef/tofu dishes, with a rice/egg rice/noodle side and ice cream to finish. If you prefer you can have a chow mien dish instead of a main and side. The soup starter was nice, traditional Chinese soup that was hot and tasty. The mains were generous portions for this style of menu. My kung po prawn dish was really good with lots of prawns and Chinese vegetables and the egg rice was freshly cooked. We both really enjoyed our meals. Would I go back? Yes for a quick lunch, as the price was great, offers good traditional food and the staff were very friendly. For a night out with friends or a special occasion I would choose somewhere else.
purrfect1976 . 2023-11-21
MORE AT TripAdvisor
Delivery took too long time, the food wasn't hot.
Balazs . 2023-11-19
MORE AT Just Eat
Really poor and extremely late on top of a long wait time
Saul . 2023-11-19
MORE AT Just Eat
I won’t be ordering from here ever again, Management are awful and forget that customers have a choice .
Christian Lee . 2023-11-19
MORE AT Google
Waited an hr to then be turnt away by rude staff! Also I am 9 months pregnant and I wasn't even allowed to use there bathroom! Absolutely fuming as we regularly spend good amounts of money in here and always, always recommend it! Kindness costs nothing!!! Rude rude rude staff!! Very disappointing and won't be coming back!
Kylie Want . 2023-11-18
MORE AT Google
Food was delicious, but the delivery time was over an hour
Marie . 2023-11-18
MORE AT Just Eat
Best chinese around and best takeaway thank you 🤩
Sophie . 2023-11-18
MORE AT Just Eat
Food was extremely disappointing. Absolutely no flavour and dry. I don’t think I have ever tasted a fried rice dish this bland. Dish was apparently meant to be spicy but it wasnt in the slightest. 0/5
Gabrielle Hodge . 2023-11-18
MORE AT Google
Apart from crazy delivery time, unbelievably earlier than given time... you need to notify customer.... the food was perfect as it always is
Anthony . 2023-11-17
MORE AT Just Eat
Loads of food Hot and tasty Will order again!
Laura . 2023-11-11
MORE AT Just Eat
Food was delivered on time compared to original delivery time. However, I had a text message to say it would be late and the message to say the driver was on his way arrived over 10 minutes after we started eating the food.
Steve . 2023-11-11
MORE AT Just Eat
Very poor veggie/ vegan options
Maria Archer . 2023-11-11
MORE AT Google
The quality we have come to expect from Banana leaf was delivered this evening. We very much enjoyed our meal. Thank you!
Matt . 2023-11-11
MORE AT Just Eat
Great value and lots of it, if I was being pernickety the curry was runny like water, I prefer it to be of a thick consistency as l would normally get from a Chinese food outlet.
350raymondf . 2023-11-06
MORE AT TripAdvisor
Was delivered way earlier than originally said. Good job I was home. However, food was insanely good as always
Anthony . 2023-11-05
MORE AT Just Eat
Really lovely and wow was so and so much of it, would order again, was very good value, if being pernickety it lacked those lovely Chinese flavours which l love. Arrived on time.
Raymond French . 2023-11-05
MORE AT Google
Take away for family meal. Ordered and paid online which was really easy. When you order it allows you to select a time to collect. We arrived and food was ready within couple of minutes. Lovely and hot. Everyone’s meal was lovely, and received many compliments. Will definitely use again!
Gen140 . 2023-11-04
MORE AT TripAdvisor
The food was really lovely! Have never had a bad meal here. The waitress was lovely, but she did loiter close to our table which was a bit off putting. She even leaned in between 2 guests while they were having a conversation, which they had to stop as they couldn't see each other! Will definitely go back!
Marie Nunn . 2023-11-04
MORE AT Google
Food was a little cold. Something didn’t agree with me!
Jo . 2023-11-04
MORE AT Just Eat
Delivery time was very long. Chips greasy, prawn crackers chewy, pancake rolls tasteless and doughy, sweet and sour dish was not hong king style and hardly any chicken
Davinia . 2023-11-03
MORE AT Just Eat
Delivery wasn't as quick as some but the food was well worth the wait, we had quite a variety of different dishes and every one of them was delicious. Will be ordering again soon
Christine . 2023-11-01
MORE AT Just Eat
We did get a message saying they’d be a delay but when your hungry that disappointing
Paul . 2023-10-29
MORE AT Just Eat
Food was lovely but took far too long to arrive
Lynsey . 2023-10-29
MORE AT Just Eat
Tasty! I love to won ton soup, dumplings and Singapore noodles.
Magdalena . 2023-10-28
MORE AT Just Eat
Excellent value and efficient service. Great place for small and large groups. The 'all you can eat' arrnagement is awesome - strong selections of dishes available too! Staff are friendly and always willing to help. Will be going again.
Ryan Sturges . 2023-10-27
MORE AT Google
Brilliant as usual. Best Chinese in Hemel
Hai . 2023-10-23
MORE AT Just Eat
Good Quality though flavours were a bit too mild. Next time will ask for extra spice.
Imran . 2023-10-17
MORE AT Just Eat
Food and service are always excellent. It's noisy inside, so if in a large party you can only talk to the people near you. However, we're returning customers, and I'm sure we will be back many times.
Jane Scattergood . 2023-10-16
MORE AT Google
Exquisite! Service and food are A1. The platter was to die for as pictured below. Great portion sizes and variety. Nothing we tried was a miss. Definitely will visit again. Highly recommended.
Josiah Gordon-Nzesi . 2023-10-14
MORE AT Google
Delivery heavily delayed and when we spoke to the restaurant we were told it was 5 minutes away, but it took another 25. Total time from ordering was 2 hours. Food was a mixed bag - crispy beef tasted really oily and the chips were bland and soggy. The ribs and noodles were quite nice, the Szechuan prawns were really good except we felt 8 prawns was a bit stingy for the price. Would be reluctant to use again even though most of the food was tasty…. You don’t want to wait until bedtime to receive your dinner, particularly when spending £40.
Sophie . 2023-10-14
MORE AT Just Eat
Lovely food, order confirmed straight away, however its status changed in a matter of seconds to delayed... if I knew it'd take 2hrs to get food, I'd be ordering somewhere else (I get how much pressure you're under when you're super busy).Be honest and state true waiting time it'd be less disappointing
Magda . 2023-10-07
MORE AT Just Eat
Wrong order we ordered beef in black pepper sauce but got beef with onions
Wendy . 2023-10-07
MORE AT Just Eat
Terrible. The bag of food had obviously been dropped. There was Chinese everywhere. Everything was covered in sauce which left no sauce in the cartons. All the cartons were split or shattered completely
Janine . 2023-09-29
MORE AT Just Eat
Friendly, polite delivery driver. Hot, tasty food. Banana Leaf is definitely always my choice for Chinese food. Thank you.👍🏻
Mary . 2023-09-23
MORE AT Just Eat
Amazing food tonight, thank you banana leaf
Clare . 2023-09-23
MORE AT Just Eat
Really enjoyed our meal, food was delicious.
Tania . 2023-09-23
MORE AT Just Eat
We love this takeaway always fantastic !
Michelle . 2023-09-22
MORE AT Just Eat
This was a great Chinese. We had salt and pepper chicken- yum. For mains we shared pork curry, beef black pepper and schezwan chicken (can’t spell) along with egg fried rice and prawn crackers. It was all really good. If we lived local we would definitely return. They delivered and the food was still hot. Yummy
Nicky G . 2023-09-19
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in East of England
27 Opinions
Sadly, very bland and cold food. We were so looking forward to trying this new Indian restaurant. We ordered delivery and were told between 45 mins to 1 hour to deliver. After 1 hour 30 mins we chased
bananafriedcurryprawnschillicookedduckpepperchickensouprice