Balloo House Bistro in Ards

We visit Balloo house every time we are in the area visiting my father in law. I can’t fault it, they always produce good food from an interesting menu, the ambience is warm and friendly and they accommodate all ages from my 5 year old daughter up to my 82 year old father in law. I’m veggie and whilst they don’t have veggie options on the main menu, I ask for the vegetarian menu which always has 4 or 5 really interesting and appealing options

Celebrated my wife's birthday with our 2 daughters. We didn't stint ourselves, the food was superb and we had wine and Guinesses. The bill came to a little over £100. I was expecting something closer to £150! I cannot praise the service enough and the ambience was proper country pub vibe. We will be back very soon. Excellent, thank you Balloo House.

Great service there was a young fella who was very efficient, friendly, and good at his job all staff were very good, I had the chicken liver parfait for starters with sour dough toasted and Killeel market day fish which happened to be Salmon for main, our daughter is vegetarian and had a couple of different starters including the squid and my wife had the beef bourguignon which was very good. All in all a lovely dining experience.

Really lovely pub, went for dinner while staying in the area. The taxi to & from was quite expensive so next time I would just drive and have a drink later. The wine was reasonably priced and the food was excellent. The seafood platter looked amazing but my husband doesn’t eat it & it was too big for one, looked like it could do 3 with a a few sides. All the fish dishes we had were great & the sticky toffe pudding is devine. There is a posher restaurant upstairs with a lovely hang out bar.

Firstly, we had to go upstairs which is difficult for me as I have low mobility. Okay, I should have asked when booking. A lovely young saver showed us to our table which was a little to close to the couple sat behind. Thankfully they left which left us more space. I ordered a bottle of beer with water. The water arrived with the beer and a filthy glass. We brought it to the attention of our saver who removed it. He apologised bringing another spotless glass. I ordered the roast beef with gravy, veg, one roast potato, a huge Yorkshire pudding and mash. The Yorkshire pudding wasn't nice at all. It was soggy like it had been sitting awhile? The beef was really tough. The saver asked if I liked it pink or well done but, it was tough as old boots. I swaped my meat for my husband's lovely lamb. One a positive note. The veg was really tasty. The waiter lovely and the dessert beautiful. Will we be back...yes!

Early Birds deal of two courses for £20 was a tempting offer mid week. I can resist anything except temptation A small but perfectly formed menu had my friend and I scratching our heads. Service and food both superb. Beautifully seasoned , rustic food was just perfect for midweek dining Very very lucky to live so close to so many excellent dining establishments.

While we have eaten here in the past, our experience yesterday for Sunday Lunch was exceptional. Excellent starters but the mains of Roast Shorthorn Beef were possibly the best roast beef ever - rich dark colour, tender and plentiful all served with Yorkshires, roast potato, buttery mash, bed of cabbage, cauliflower in cheese sauce and the most fantastic tasting carrots! Desserts were also excellent particularly the sticky toffee pudding! Service was excellent - Ross was engaging, knew his stuff and was very proactive - makes such a difference to a dining experience. Great selection of wines. All in all a very enjoyable experience which we look forward to repeating!

Never fails to impress.. dropped in for some pub grub and it was outstanding.. service from the guys was also impeccable.. we worth the visit ..

Called into Balloo House on Saturday for a late lunch. Food was fantastic. We had King Scallops and Crab & Celeriac toast for starters followed by Crab and Shellfish Linguini and the special of the day which was Ribeye Pork. Both absolutely delicious but the Pork was to die for. Keep it up folks as I intend to return.

We visited on 2nd August with my wife and granddaughter. My wife and I ordered the flatiron steak as we had enjoyed the same dish 10 days earlier. However this time it had obviously been sitting for sometime as the steak had cooled and the battered prawns had lost their crispness but it was ok. I had then ordered a baked cheesecake which when it arrived the bakers in our party said that it was not a baked cheesecake. The taste was quite indifferent. Although the restaurant was far from busy the staff were much less attentive than usual. We use Balloo House regularly and this experience will not stop us attending.

Took my wife to Balloo House for Sunday lunch. Booking online was easy. Earliest time available was 3 pm, suggesting high demand. Greeted cheerfully on arrival and seated promptly. Drinks order taken, then approached again for a drinks order. Food order taken, then approached by another member of staff for a food order. My starter was ok, nothing exceptional. My wife thought her main was ok, nothing exceptional. I had ordered roast breast of chicken, which came with vegetables. Three and a half slices of chicken arrived, which proved tough and tasteless. I ate the vegetables, which were ok. My wife had a nice dessert, I had been somewhat put off the idea and had a coffee. Empty glasses, water bottles and plates were removed fairly promptly, but staff did not comment on the uneaten chicken and indeed no-one ever asked if we were enjoying the food, or if everything was satisfactory. I very rarely complain, but I mentioned my disappointment when the bill was presented. The senior member of staff, having consulted with someone else, apologised and deducted the price of the dessert. Perhaps opting for a 3 pm lunch slot was a mistake (though prices don't change and quality shouldn't). Balloo House is in a nice location, has a nice interior and has an extensive drinks menu. The food, however, seems overrated and the service rather casual.

Excellent quality of food and friendly service. Seafood linguine was superb and well-served. Excellent quality meats.

Called in for a wee drink while passing through to Daft Eddies for dinner at 4:00pm on a miserable Easter Monday and what a lovely little bar…. We got a lovely seat in the middle of the bar where we could people watch and get ourselves warmed up. Had a wee look at the menu too, we’ll have to come back and checkout the grub… Thanks

My cousin and I went yesterday. It was fairly busy but by no means full. Ten minutes after being served our drinks our order had not been taken. I saw the floor manager and asked to order, only to be told that the kitchen was busy and no orders could be taken for about ten minutes. Surely that should have been communicated when the drinks were served? About two minutes later a different server took our order which was simply two haddock and chips. When it arrived the fish was dry, the batter was not crisp and soggy underneath and the chips were way overcooked – dark brown and hard to bite into. When the server cleared the table, my cousin asked what had happened in the kitchen and said that the food was not satisfactory. The server apologised and said he would tell the chef. We had a dessert (not great) and asked to order coffee only to be told the coffee machine was not working. When I went to pay, I reiterated that the meal had not been great. The server apologised and said he would tell the chef (had he not already done that?). As we were leaving, we asked to speak to the floor manager who basically said that if we did not send the food back it must have been OK and that he could do nothing about it. When my cousin said that given our experience we could not come back, he turned his back on us and walked away! I was extremely disappointed as I had taken my cousin as a treat for her 84th birthday celebration after a particularly difficult time for her. Like many of our friends in the area, we go to both The Poachers Pocket and Balloo House, indeed in the past purchased a £100 gift voucher – that will not happen again! I understand that things can go wrong in the kitchen but it is all about how the staff respond! Customer satisfaction is clearly of no consequence to the floor manager which is a shame – but a lesson to us all!

We have visited on numerous occasions and happy to report the food remains of a high standard on a consistent basis. We had duck, steak, curry and sea bass all of which were great.

We partook of Sunday lunch in the rather cosy downstairs area, adjacent to the main bar. The service was fairly efficient, if somewhat faceless, and did suffer from a certain cluelessness in one or two quarters. We both had the £30 two-course Sunday lunch. My dining companion opted for the pea soup as a starter. It was reasonably proportioned, yet startlingly green and accompanied by a few slices of rather nondescript white bread - the type 'with nowt left in'. Whatever became of grandma's homemade wheaten that we foreigners from England so enthuse about??? I had the fishcakes, comprising two small roundels reminiscent of those national health glasses inflicted upon baby boomers, useful enough but essentially prosaic. Then the Main Event, with both of us opting for roast turkey. If the absence of gobbling in the background unnerved us, then our worst fears were confirmed with the reappearance of those roundels, this time of what was clearly pre-formed (tinned?) turkey, stuffed with, er, stuffing. The rather tasty creamed cauliflower and roast potatoes strove to compensate, but ultimately failed. Coffees to finish were first class. Overall, we were disappointed with the offering at this prestigious venue, especially given the price, which we felt represented poor value for money. There are numerous other excellent venues only a short gallop hence which are perhaps worthier of patronage.

Reservation for 11 people on a busy Saturday night. Everyone loved their food. Personally I had the chicken wing starter and a ribeye steak for main. Both outstanding dishes.

First time eating in balloo house when we arrived our table wasn’t ready the staff were very attentive with drinks /menus and the kids meals were served quickly unfortunately we waited 50 mins from being seated til meals were served food was lovely but far too long waiting on meals kids had finished their meals and we were still waiting won’t be rushing back !

Went for a pre Christmas dinner with family in the hope of getting a wonderful turkey dinner. Unfortunately, the dinner was the weakest I have had in a long time. I thought the turkey and ham portion was a children's size, very disappointing. No sprouts. Cauliflower cheese was a strange side along with cabbage under the turkey. I had to ask for more roast potato's as we got 8 half potatoes between 5 people. These were very good roasties I do have to say. Underwhelming food on my first visit - does not encourage me to come back. Service was grand. Sticker toffee pudding could have been warmer but nice presentation and tasted good.

I love this place. Never disappoints. Sunday roast is scrumptious. Meat always perfect and sides always delicious. Staff are brilliant. Super efficient and super friendly.

Amazing food and great service from really nice staff. The food selection is very good and there are always specials on so you’ll be spoiled for choice. You have to try this place. You won’t be disappointed.

We thought the menu looked great for Sunday Lunch. However, the whole experience was very disappointing. The two course Sunday Lunch was £28.00 per person. I started with the chicken liver parfait and my partner had a cheese and bacon tarlet. The tarlet was cold but my parfait was lovely. We both ordered the beef with Yorkshire pudding. The plate came with a large Yorkshire pudding with three slices of beef on a bed of shredded vegetables. The gravy was already on the plate and was cold making the rest of the meal cold. We finished the meal and the waitress asked if everything was okay before clearing the plates. We told her it was freezing and she would speak to the manager and come back to us. We waited for a further 15mins but no-one came back to us. My partner then asked the same waitress for the bill. We went to the bar to pay and the bar staff asked if we had enjoyed the meal to which I replied 'no'. He then asked 'why, what was wrong with it', to which I replied it was cold and the manager was to come and speak to us. He said nothing in response to that and proceeded to process the £70.00 bill. On leaving he said he would tell the kitchen. On review terrible meal. How difficult is it to serve hot food. Furthermore, the table opposite us was loud and one of guests thought it was acceptable to go for lunch wearing pyjamas and sliders. Is there no dress code? Will not be back. Very disappointed 😞.

Been a few times and nearly always top notch. Had an excellent steak, not cheap but very good quality and cooked perfectly. Partners fillet was very undercooked, asking for medium initially which was sent back. Same steak came out still not medium. Quite poor for £40+ main. This is an outlier however and was more steak for me so can’t complain too much… staff were great about it.

We were well looked after by staff who were able to answer all our questions about the menu. Food was perfect and a really good range of alcohol free options including a Riesling! Downstairs was full and the atmosphere was buzzing with groups of all sizes and couples. The staff were busy but totally on it and we never had to ask for anything twice. Would definitely recommend.

This restaurant has everything for a perfect family meal out. The menu had excellent variety and you weren’t restricted on choices. They had various deals on offer the night we went. The staff are very friendly and welcoming. The service was good it didn’t feel rushed between starters and main course.

First time at Balloo House and certainly wont be the last.Excellent food,good service and pleasant atmosphere which we all enjoyed so much that we have recommended to friends. Daughter and hubby had steak for two which was massive (see photo),partner had her usual roast chicken and i opted for Thia red curry with half and half prawn and chichen. Enjoyed a few drinks during the meal and after but found the Tennent,s terrible so had to change.For the whisky lovers you,ll find a great choice here,same with the cocktails. No idea of prices or total bill as this was a birthday treat but glad they chose this restaurant.

During lockdown we have been enjoying takeaway meals from Balloo House Bistro - it's been a real treat every weekend- the standard is consistently excellent and always ready on time. First rate service, really good value, thoroughly recommended.

When I am over in Northern Ireland I always try to visit Balloo House - one of the Province’s best neighbourhood bistros.Last week, just before lockdown, I tried to get in but the online booking facility told me it was booked out. Thinking there might be a managers table I called in and the fantastic Robbie sorted us out a table in the bar area. As ever the food and the service from Robbie and the team was brilliant.If you live in (and have not visited) or are visiting the North Down area give Balloo House a try - I would be very surprised if it let you down.

I’m from Belfast and come here all the time which is very out of my way because the food is outstanding! Could not recommend it more the food is delicious

Atmosphere: Cool, Service: Yes, only because they had to.. I presume smiles must be extra ! Food: Never had Chicken wings like it. Luke warm / cold. Soggy pale paste like coating on the wings. Truly terrible. Both starters of wings were the same so it was no fluke. Octopus starter was cool at best and a pure blond, barely cooked batter.Main course was a bit better. Sugar pit Chop was cooked well and tasty. Chicken main was dry but If you were hungry you could eat it. Seabass was cooked well and very pleasant.Dessert: Was fine, nothing to rave about.Manager was apologetic and very understanding. Despite not requesting to do so, he did remove the starter from our final bill..Looking at the other reviews I can only presume this was an off day. Which is a shame. Having read some good reviews we were looking forward to a pleasant meal. Sorry to say, I don't thing we would chance Balloo House / Balloo Inns again

Firstly may I commend Ballo House on their highly professional, knowledgeable and friendly staff. It was so refreshing to witness this last evening when I dined there with my family. The waiters upstairs were so welcoming and attentive. The food was very good, I had the lamb burger that melted in my mouth and my husband enjoyed rump of lamb cooked to perfection. The kids had homemade chicken goujons, they were so tasty we had the leftovers. Upstairs is a lovely setting, it has been a while since we’ve been at Ballo, we won’t leave it long before we are back. Lastly they have extended the eat out to help out offer which was a pleasant surprise when we got the bill.

Have eaten out every week since EOTHO started. So far this has been the highlight! Staff very welcoming, lovely atmosphere and great menu. Everyone loved their meal . Look forward to returning on a cold winter Sunday!

Was fortunate enough to get a table during these very busy days of Eat Out to Help Out. I’ve looked to book again but they are incredibly busy and fully booked through peak hours- and there is a reason why. The atmosphere is causal, comfortable and yet refined. The restaurant has been adapted to follow COVID-19 precautions and it’s evident that recommendations have been followed. My boyfriend and friends feel safer here verses other restaurants we have visited during these strange times. My boyfriend and I shared a selection of in- house homemade breads and delicious homemade black olive tapenade... the kind of food you don’t want to eat before a 2/3 course meal..... but it’s so tasty- can’t resist! Our starter of salt and chilli squid, as well as whipped goats cheese with beetroot and walnuts was ideal. A light but flavourful starter- beautifully presented. To follow, we both had fish- hake and plaice. The plaice was served with langoustines... I paired this with a salad and was a very happy lady. Over all it was a real treat! From experience working in and loving the hospitality industry, it is difficult to find service and care like you will find from the ladies and gentlemen working in Balloo House.

Visited in August 2020. Some staff not wearing masks, Food was disappointing, my husband’s starter of Chowder was way too salty, I had the whipped goats cheese which was nothing special. The Main course of Summer vegetable linguini was really dry, I couldn’t eat it all because of that. I had visited Balloo House a few years ago and the food then was fantastic, in my opinion gone down hill.

I had wanted to try here for a while and took advantage during the Eat Out to Help Out scheme - we definitely were not disappointed! Food was beautiful and the service was great. I was with a pregnant friend and the waitress was very knowledgable about the menu when she asked about specific dishes. I felt very comfortable and safe in the restaurant. Each area had screens that seemed like part of the decor so we barely noticed any difference.

Firstly as always I give a very honest viewpoint The staff and the management here should be very proud of themselves for a seamless service despite having to work under new measures and displaying exemplary COVID practice. There are quite a number of local restaurants that could learn a thing or two from Balloo House staff and management on how to get it right ....Upon arrival we were very warmly greeted by a member of staff who took us to a lovely table separated by screening so it was also fab for meeting COVID measures. Our drinks order was taken and shortly after our food orders were taken too.Starters arrived again by a friendly staff member (and I do want to say all throughout our meal the staff seemed genuinely happy) The starters beautifully presented and very tasty with quality ingredients. Our plates were taken away and we were asked had we enjoyed the food which we said we had. Our main courses arrived piping hot and freshly cooked. The presentation again beautiful.The children opted for ice cream desserts and these were promptly brought to the tableIt was very busy in the restaurant but the staff appeared relaxed and not under pressure despite the Government Eat Out to Help Out Scheme which I’m sure is adding to the volume of diners.Would I eat here again.... 100% yes and I would also happily recommend to family, colleagues and friends too. When looking at restaurants I really want my children to enjoy the dining experience too and they were made to feel very much part of the experience and welcomed by the staff.The previous night we had eaten at another restaurant close by called Daft Eddys and by comparison Balloo House completely nailed it on service, food, ambience and making it such a lovely dining experience, effortless actually by being a place where you’d want to return time and time again.Well done and a big thank you to you all

Exceptional meal. Squid starter was perfectly cooked and really tasty. Both the steak and hake main courses were really excellent. Dessert of sticky toffee pudding ...delicious. Outstanding service and attention to detail. Covid safety measures very reassuring .

Called for lunch today and were given a table straight away . Ordered our food ,which was suppose to be salted chilli beef was absolutely disgusting would not recommend looked like worms and the bits I tasted were pure fat . When waiter came to take the plates away he asked did we not enjoy it , we told him what the problem was but he took plates away and never came back . We paid our bill and left definitely won’t be returning.

We booked for a family reunion of 12 people - we were seated promptly, table was prepared and ready, friendly greeting from staff. Orders for drinks and dinner taken promptly and food served to the whole party quickly. we all had something different, everything looked and tasted good. Great attention to our group from friendly staff. We all had desserts from a wide selection offered.Altogether an outstanding experience, we have no hesitation in recommending to others and we fully intend to return.

Just had the most fab lunch at Balloo House always a favourite but today I thought I have to review this! We had scallops with most divine prawn cream and cooked to perfection seasonal vegetables. Everything about this place is great, casual and friendly but they take their service and food seriously. Top class! Desert menu just arrived so must go!!

Had an amazing lunch. Scallops and delicious beef dripping chips. Our Waitress was amazing as she tweaked the meal we wanted so it was gluten free. All set up for social distancing and lots of opportunities to hand sanitisers throughout the Resturant as well as on the table. Really superb!!! Photo of creme caramel, ice cream and merrange wafer...yum

Been having Balloo take away since it started, food has always been outstanding and we have tried nearly every main course on the menu. It definitely has given us a treat to look forward to in lockdown and now with us having a newborn daughter we can still enjoy restaurant quality food at home.

Booked on their superb reputation so was expecting a lot! Unfortunately it didn't live up to expectations. Starters consisted of the salt and chilli squid and the fried feta. While tasty it wasn't anything you wouldn't get in a pub anywhere.Our mains were the house special butcher's block and the pigeon on risotto. The butcher's meat was cooked beautifully but it was served with a butter sauce that had split. We didn't complain as I'm not a fan of butter sauces, but for it to even arrive at the table with no one noticing wasn't good.The pigeon was a little tough and over done - as was the risotto.A big disappointment so far.But desert was delicious, can absolutely recommend the black forest gateaux.Overall - the staff were great, the food a real let down. Maybe it's covid but you certainly expect more from a place with a Michelin star and such a reputation.

Our family went there for lunch 2 days ago. We ordered the burger, seafood platter, smoked haddock, fish and chips. From the presentation to taste, everything was spectacular. The desserts were out of this world too, the treacle peacan pie and the sticky toffee pudding were amazing. If you want to go to a pub with a classy menu and not your typical tired old pub food then this is the place to go. I would return in a heart beat.

Nice pub, friendly staff... starters were ok , mains were excellent ... desserts were something of a let down

A lovely place to go for dinner. The venue has charm and character. The cooking is with precision and clarity , yet always delicious. Service is warm, unobtrusive but efficient . Outstanding , one of the best culinary experiences in NI

Hadnt been here for a couple of years but the standard is just as high as before,The seafood chowder was full of haddock an really tasty served with homemade Guinness wheaten bread, wife had fresh salmon flavoured with Hendricks gin, very light an refreshing, both main course was roast sirloin (medium) with a rich gravy, roast and cream potatoes,carrots,kale with cauliflower cheese, absolutely beautful an highly recommend itStaff very helpful an very pleasant.

Just returned home after a most delicious Sunday lunch. Food two courses was cooked to perfection. And the service could not be beaten as usual. Be back soon.

We went for a very special 60th birthday celebration for my wife on New Year's Eve. It was a great choice, ambience is lovely, food was great, especially the crab risotto, the steak was fantastic. Wine list was very reasonable and very good. Service was charming.Thanks for a wonderful evening

Two hours and 45 minutes for 3 course Sunday lunch and at the end of it all had to ask 3 times for the bill. Apart from the soup, the food quality was very average, nothing fancy at all, though from the very lengthy and detailed description of the menu given by the waiter we assumed we were going to be sitting down to a 5 star meal.There simply were not enough staff on duty and the two who were there could not cope. Wouldn't rush back which is sad as I was expecting so much.

Just back from lovely Sunday lunch for my mum's birthday. We choose from the Sunday lunch menu, two chicken roasts and a beef roast. The food was beautifully cooked and excellent portion sizes. I'd advised on my booking that I was coeliac and the staff went out of their way for me throughout the dinner, even making me a separate cauliflower cheese when we enquired if I could eat the one they brought with the mains. I had to fill in an allergy card, which is the first I've ever been asked to do that. Although I initially thought this was to cover the backs of the kitchen for cross contamination, the waiter assured me it was to improve my experience and ensure all staff knew about my allergy. With every course I ordered, the different waiting staff were very aware of pointing out what I could eat. The only disappointment was the lack of gluten free options on the dessert menu. The ice cream was delicious but it was the only sweet I could have and I was very envious of the others in my party who had sticky toffee pudding and crumble. I would definitely recommend the Sunday lunch menu and the cosy atmosphere was perfect for a rainy winters day.

My husband and I were last here for a meal 33 years ago but I wish we had revisited before now!!We have just come home from a really outstanding 3 course meal.I had spiced sweet potato soup, chicken kiev with toasted almonds and green beans and a lovely apple tartlet with cinnamon ice cream. Really delicious.My other half had bread crumbed goats cheese parcels stuffed with olives, beef cheek with lovely side vegetables and then blackcurrant Bakewell tart. All really tasty and a bit different.Service was excellent and the place was buzzing.Will definitely be back. Well done!

My husband and I had a beautiful three course meal at Balloo House bistro last night. It was part of a stay and dine package with a local B and B, Hunters Lodge. Our meal was fantastic. My starter of chorizo and pork 'pasties' was cooked to perfection as was my chicken main course and apple crumble dessert. My husband had different choices from the menu and they were equally delicious. Our waiter was excellent and even organised a lift back to the B and B for us when our taxi didnt work out. We look forward to returning to Balloo House. Highly recommended!!

We opted for the 6/12/6 menu all dishes were delicious good service and good atmosphere must return.

First time dining since new head chef. Food was excellent. Young man who was waiting missed a couple of things, ie forgot beer, no steak knife. However was very pleasant and was new to waiting on tables. There was a large birthday party but still managed a good level of service. Overall lovely relaxed night out.

On my recent review it has been pointed out that CRAB was incorrectly spelt. Yes, it is crab and the starter was excellent.

Had yet another fabulous meal @ Balloo. Danni Barry and team, we popped in for a pint today and stayed for lunch. So glad we did. My fish pie was superb and the fish & chips were perfect .

My wife and I went to Balloo House in Killinchy for lunch. We had a lobster, langoustine and crap starter. Although expensive, it was excellent. I would recommend it.

I haven't been here for years to eat and was so pleased to enjoy a great meal on our return. 2 course sunday lunch offer plentiful and tasty. We all had something different and no empty plates left behind. I am already planning another visit soon!

Booked for dinner Saturday evening. Easy to book online. Friendly attentive staff. Specials menu provided with main menu. For starters we had squid and langoustines. Squid sick and tasty. Langoustines were served in garlic and lemon butter - served cut in half with heads on- lovely and light- would have liked more bread to accompany it. We’d birders for mains - I would have liked steak but the choices were ribeye or flatiron served pink. That said the burger did not disappoint. Succulent juicy Berger with delicious cashew blue cheese, onion rings and beef tomato. All served with skinny fries. We didn’t take desserts or coffee and the bill with one mineral was approx £46. Nice place, well worth a visit- it was a while since we’d been.

Disappointing for a Michelin restaurant! Main course was average ( that’s being generous as my steak sandwich was more fat than meat) but dessert was an overpriced disaster!!!!! Four of us had the strawberry mousse with fresh strawberries and meringue. Mine had no meringue, about 3 strawberries cut into quarters, strawberry ice cream sauce, a small spoon of cream and no meringue. The others has meringue ‘shards’. The mousse was frozen and full of ice crystals, and was 2 spoonfuls at most. For £6:50 this was not only a disgrace but was actually insulting! I asked the waiter was there not supposed to be meringue and told him mine hadn’t. He brought me a cookie and piece of shortbread! I wanted meringue!! And not just a few shards! And no bought ice cream sauce. And a mousse that’s more than 2 spoonfuls and not full of ice crystals. Having brought a party of 17 guests, I wouldn’t return. No one asked at the end were our meals satisfactory. We were asked when the mains came out however. Then I was given a bill with a 10% service charge because we were party over 5! It was explained that it was discretionary.

Balloo House is without a doubt my new favourite restaurant. Everything about Balloo House is wonderful. The restaurant and bar have the welcoming décor of a local pub; rustic and full of charming character.

We wanted to eat very good food in an informal country pub and Balloo House fitted the bill precisely. I have never had such a large, tasty and succulent bacon chop in my life!

Called in here instead of travelling on to Daft Eddies.

We just keep coming back to this superb restaurant. We had friends visiting us from abroad so we booked a table for the six of us. We enjoyed a four course meal which was cooked and presented to perfection. Have you ever been to a place and when asked how could we improve our service to you and your reply is just leave it as is, it’s not broken so leave it alone. I/we have visited this restaurant many many times and I honestly can not fault it if your in the area or even if you have to travel some distance, book a table and give it a go.

Popped in without a booking and the manager was more than happy to seat us for dinner,the early bird menu was great value,Guinness great and white wine super cold.we also noticed the presentation of the starters was fine dining quality,just sorry we left it so long to revisit this little gem,thank you for a relaxing and professional experience

We only get back to Co Down every couple of years but always enjoy a meal (or two) at Balloo. To say we were disappointed on this trip is a major understatement. This trip compared to our last was night and day. It was our last dinner before returning home (and probably my Fathers last visit back) and we'd been looking forward to it for weeks.

My friends kindly took me here for lunch at the weekend. The food was absolutely superb, couldn't fault any of it. Wonderful choice on the menu. Unusually for me there was nothing on the menu that I wouldn't have ordered. Our party ate absolutely everything. I went for the take on the classic prawn cocktail for a starter and then the 35 day aged steak for a main. Both were excellent. Good beer and wine list too.

After booking online, we arrived after a long drive for Sunday lunch. We had two small children in tow, one, a toddler, had gotten sick. in our car. The staff were so helpful and accommodating. After the episode passed we were shown to our table and we were looked after very well. The food was delicious. Service was excellent. I cant praise the place highly enough. We previously dined at Clenaghans iof Aghalee where Danny Barry was previously involved, and we were not disappointed.Really super. Try it out.

was out for a drive with the mrs and just happened to be passing Balloo House and stopped for some dinner.didnt have a table booked but that was sorted.got seated had our order taken and enjoyed our dinner.

Was touring and stopped here on a whim. Food was very nice although the kids were less impressed with the chicken on skewers - perhaps for a kids meal just chicken goujons is sufficient?

This place was absolutely Delicious, delightful staff, can’t rate this place enough, please try here, you will not be disappointed, can’t wait to come back, one off the nicest places I’ve ate in a long time

Great food great service A lovely place, food is beautiful, visit this place often, always booked up

Me and my sister had an incredible meal here today only issue is the fish ie is v small although delicious recommend to make it more generous amazing well done g

Went for a post St.Patricks day lunch with my other half today looking for some wholesome grub having been impressed previously. Seated promptly and by a friendly lady who greeted us upon entering and we were given a lovely table despite not having booked. Ordered a starter between us and it was delicious (Duck samosa special). Was keeping my appetite for my much anticipated main course (Fish Pie special), but shouldn't have bothered. When it arrived, i nearly choked on my glass of water as it wouldn't have fed a 3 year old child never mind a hungry man. However, I must say it was delicious.The portion size wasn't entirely what annoyed me. What annoyed me was the way my comments were (not) handled by the server who simply said "oh". He did not appear to know what to say or do at all, so I gave up trying to relay my disappointment, whilst pointing out that the quality of the food was, in fact, quite good. When i was presented with the bill, the server said "sorry about the fish pie", however, there was no reflection of this apology on the bill. Whenever the lady who had initially seated us (who appeared to be in charge) took my card payment, and enquired with us about our lunch, I had to mention it again to her, as it transpired it transpired my comments to the server had not been passed on. This left me with a bitter taste in my mouth on an afternoon off work together (which was child free) which is difficult enough to come by. I would struggle to recommend never mind come back.

Had food in Balloo recently, still loads of choice & as always the service could not be faulted. The quality & flavour of the food was excellent. I didn’t have a starter & opted for the duck dish which was out of this this world. My husband had a sweet, some sort of peanut & chocolate caramel dish which he said was beautiful. Will be back soon. Well done Balloo! You never fail to please.

Popped in for an early tea on a chilly Monday evening. The restaurant was warm and inviting... and the Guinness was top class! I had seafood pie topped with cheesy mash and served with mixed greens. It was very tasty and totally yummy! My husband had fish and chips. Our tapenade and bread starter was also delicious. Thank you Robbie and Balloo house!

Just After Christmas we ordered a meal which both my partner and my meal was cold. This is the first time had to send food back. Put this down to a bad experience but visited again and walked out without buying anything. The menu came on a sheet of paper and all I read on it was burgers, steaks and fish and chips. Extremely limited menu with all the favourites gone from it. I think they have a new head chef who is obviously from a chip shop background as her menu was beyond appalling. Don’t go there as if they continue on this way they will lose a lot of customers. Drove all the way back to Bangor totally let down, thanks a lot.

We had Sunday lunch for 5 (my wife and I and our 3 kids). The quality of the food was excellent, lovely quaint surroundings and friendly service. My Roast beef was the best I’ve had anywhere. Was also great value at under £80 in totally. Highly recommended.

A lovely experience and a cracking steak. Nothing short of a very pleasant meal and quality food. Steaks cooked to perfection and tasted fabulous. I have never visited Balloo House before but I feel I could become a regular based on this evening's meal. It's easy to see why this restaurant comes highly recommended. Did I mention the steaks?

Attended a retirement event here last night. Almost 40 of us. From start to finish the service was great. Very friendly and efficient staff. Fire was roaring in the bar area.

I’d rather not say how many times we have visited this place and I have to say it’s just the same old place and nothing has changed, that’s because it’s flipping brilliant and doesn’t need to change a single thing. Keep doing what your doing, you’ve got it spot on.

We did a party of 4 for Christmas dinner, OMG the food was excellent. Everything on the menu would make your mouth water, personally I had the Arancini for starters, full Xmas dinner as the main and the cheese cake.

A friend and I went for Sunday lunch and it was fantastic. We had the smoked haddock and bacon chowder, delicious. We both had the lamb for main which was cooked perfectly. For dessert we shared a sticky toffee pudding and an apple and plum crumble. Both were great, special mention for the crumble topping!

Went here for a family meal after recommendation. The home-baked breads were delicious and my husband and sister-in-law thoroughly enjoyed the mixed curry. Two of us ordered the pheasant with red cabbage - not enough sauce to offset a very dry dish and with the red cabbage was more like chutney (I like chutney, but not as a main vegetable). The service was good until it came to wrapping up and paying. Several more senior team members asked if we wanted X, Y or Z, which we didn't, and, having said no once, this felt unnecessary. My elderly father wanted to pay and he wanted to pay the waitress who had done most of the serving to ensure she got the tip. He waited a long time and the manager was hovering ready to take the money straight from her hand. He was quite upset as he was left with the impression the manager had kept the tip and couldn't be persuaded otherwise. Whilst it is up to restaurants to decide how they share tips, in a restaurant of this ilk, I would hope the person paying should be allowed to decide who to hand the money to.

Hadn't been here since around 2012-2013 when it was probably one of the best restaurants in the country. However, went recently despite the reviews and had a very average meal with very average service. A shadow of its former self !

We often go here for family occasions or last minute Sunday lunches and the food is generally of a very high quality. The menu is huge with many options. I had prawn ravioli to start which was delicious and just the right size. I then had a fish dish with gnocchi. This isn't the best main course I have had at Balloo but it was a very very busy service and appreciate that they working under a lot of pressure. Then had sticky toffee pudding for dessert which was extremely indulgent but delicious. To add, they also have an excellent wine list- reasonably priced- and we will be back.

We have dined in Balloo for over 35+ years and this is the first really disappointing evening we have had. We dined last Friday night with family. The first change we noticed was that the usual Friday night Manager wasn’t on, this didnt give us any cause for concern as the greeting was friendly and professional. However things went down hill as it was at least 20 minutes before our order was taken (the restaurant wasn’t overly busy) it then took another 20 before the starters arrived. The starters were fine but not up to the usual standard, my husband and I had the Seafood Platter, a favourite of ours, it was a bit greasy and a lot of the mussels were hard, possibly over cooked. It took a considerable length of time for a waitress to come and clear the starter dishes and even then she only removed the dirty Seafood platter and never came back for the rest! The main courses arrived and the waitress had to be asked to clear the remainder of the dirty starter dishes which she begrudgingly did. At approximately 8:45pm the Friday night live music started at the entrance to the restaurant opposite our table. We had to ask to be moved to another table to have our desserts and finish our conversation without shouting at each other. When the waitress served the coffees she managed to spill the milk all over the table. The whole service experience on Friday night was not what we are used to in Balloo, the wait staff all appeared to be new, untrained and didn’t seem to want to be there. We certainly hadn’t seen them before and there was no sign of the efficent and courteous staff who would normally serve us with the utmost efficiency, a friendly word and a smile. We hope this was a one off bad night, as if we experience another night of service like this we won’t be back, sad after a 35+ year love of Balloo it’s food and excellent service.

Delicious beef shin pie. Whole place makes you feel instantly at home, from the dark woods to the open fires. Very nice on a autumnal day. Cannot recommend highly enough.

We have never ate here before and on Sat nite booked a table for two. The food was beautiful and fresh and am sure local my only compliant had to be everything was rushed. All the younger staff very pleasant and had time to chat however the more mature staff I found rude no time for you it's as if to get you in and out as fast as possible. This has really put us off and it will be a while before we return.I know it's only a small complaint but I feel customer service is very important.

We made a late booking for dinner with family at Balloo house.

went for Sunday lunch today ,both my partner ans i had the three course set lunch ,we began with the pate ,it was pretty basic and very small portion,followed by the roast beef and Yorkshire pudding ,the beef was very good ,however the roast potatoes and Yorkshire pudding were very hard and over cooked , ,desert was also pretty basic ,i have had much better Sunday lunches else where and don,t think i will rush back

Was not expecting much from Balloo House, simply because country restaurants don’t often have good vegetarian or vegan options, but I was extremely impressed by their dedicated vegan menu. Staff seemed quite knowledgeable in terms of such food too. Interior is drab, dark and dated in the downstairs dining space, but the food more than made up for this as it was delicious. I had a main of Tuscan Potatoes with sautéed green leafy veg and mushrooms. Very good experience overall and great to have a range of vegan dishes to choose from.

Stopped by for a meal and delighted with the range of tasty local produce in a quaint environment with loads of charm. Superb menu choice with specials at a very keen price. All individually prepared and served with style.

We travelled from Belfast as we had heard great things. It was just ok, not spectacular. Pork Wellington was like a fancy sausage roll and the beetroot soup was horrible, although in fairness they did take the cost of the soup of the bill.

Good Food Good Seating Good Staff Helpful when asking about food for my son who's wheat and gluten free

I have been a long term customer for Balloo House in it's various incarnations over the past 30+ years and have had many enjoyable and tasty meals there during that time. The most recent trip was to the Bistro last weekend, as a couple with my wife. I was looking forward to it, having reviewed the menu online beforehand. We chose to sit in the back portion of the restaurant rather than the new extension. I was surprised to see the fixed price Sunday lunch menu presented to us differed markedly to that shown online (the online version showed appetizing fare whereas the one we got offered rather more basic dishes), and eventually we chose to select from the main menu in order that we would be able to avail of a better selection of desserts. We skipped starters and ordered our main courses - I was rather taken aback that my 'medium to well done' steak was delivered to the table in under 5 minutes and that we were given only a single (small) dish of champ to share. For both meals the other vegetables consisted of a single carrot stick, a single cauliflower floret, a single roast potato cut in half and a couple of leaves of cabbage. All too obviously the meals have been cooked hours beforehand and had been left under a heat lamp; plainly a medium to well done steak can't be cooked in minutes, and the sauces for both dishes were already congealing. This really isn't the standard I would expect of a restaurant at the upper end of the local market. We soldiered on with our meal and it was tasty enough without being exceptional. After the main course we asked for the dessert menu and again were surprised to be presented with the fixed price menu with it's limited range of choices - our whole rationale for choosing the main menu was to get a better range of desserts. My wife's rice pudding suffered the same problem as the main courses - all too evidently made hours earlier and left to congeal on the plate, although it was reasonably tasty. I accept that in a busy establishment all meals can't be freshly made, and that a degree of preparation is required, but it's really not unreasonable to expect that your food should be freshly plated before serving and not already semi dried-out. I can't fault the service - it was friendly and if anything it was too efficient, and the ambience of the restaurant was pleasant. As a final shock we were billed the prices from the main menu, despite the all dishes we selected being available on the fixed price Sunday menu. It was only a couple of pounds difference but left a bad taste in the mouth. I didn't make a fuss at the time so as not to ruin a family trip out - but I was sorely tempted to. For some time I have had a sneaking feeling that standards are slipping at Balloo - a trip there used to be an occasion to look forward to, unfortunately not so much now, and it pains me to give a less than positive review. Will I be back ? Maybe, but more than likely not.

Visited with friends to celebrate a couple of birthdays. Food was delicious. Specials board was comprehensive. Service was good and friendly. Overall, a lovely night out. Would definitely go back.

Visited this country gem for lunch today. It was superb! We wanted to share a platter but also the fish chowder and goat's cheese parcels. Absolutely no problem, 4 small cups of excellent fish chowder and the rest and brought on a sharing platter. Could not fault it. Lovely surrounding food and brilliant service.

Visited the Bistro Friday 6th July, the starter prawns cooked in coconut batter was over cooked luckily we shared a starter, the main course, we both ordered the same —Duo of lamb consisted of a leg of lamb chop and a lamb pie,the Medium / well chop was over cooked necessitating the staff on seeing our discomfort producing steak knives, the stringey stewed lamb in the pie was discusting. The dessert was just ok, and was the better part of the meal. The staff were very friendly and attentive and possibly the reason I did not complain on the night. A disappointing birthday treat after a long journey to get there.