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2.2

Based on 5.108 opinions finded in 2 websites

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Nº 728 in 877 in Brent

CUSTOMERS TALK ABOUT DISHES WITH..cheesesaladcakesandwichpaychocolatebagelsalmonpaninimeltedcreamchickenwaffleappleescalopetuna

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Only problem I have with this restaurant is that I have been ordering from it for many years. The prices keep increasing but the quantity keeps decreasing. Not acceptable. We can’t pay more for less.

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Gil . 2025-04-29

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I definitely won't be ordering from this restaurant again my first order and they've messed it up,I've called the restaurant they want me to go get the right items from them.or order again which I said no because I will have to pay delivery and service charges again he's saying he will replace it why can't you just get it right in the first place,found the person I spoke to be arrogant and unhelpful shame because all this will do is affect his business.

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Peter . 2025-04-28

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I'm really unhappy with my order, food was cold and soggy and ingredients were wrong, this ain't the first time aswell do not order from here

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H . 2025-04-24

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I've reacived different ingredients on the 2 sandwich I ordered

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H . 2025-04-11

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My order never came but says it’s delivered

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Aron . 2025-04-05

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The milkshakes and soft ice cream had a weird after taste could not drink them. Also please get better quality straws absolutely rubbish.

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Israr . 2025-03-05

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They are very very stingy with the custard! When having cake with custard from other places the custard is also on top of the cake however here they put one little spoon of custard but over filled my milkshake causing it to spill over my floor and side table ..?

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Nicole . 2025-03-04

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Delicious food always & fast delivery. Thank you!

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Chyna . 2025-02-24

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If you don't have a beef pattie then don't send out a lamb pattie.

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Zakir . 2025-02-08

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WILL NEVER ORDER ANYMORE ordered Brown bread toast with mayonnaise I received White bread with ketchup and after an hour!!!!! Unbelievable

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Hristo . 2025-02-05

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Lazy to come up to the door and give the order

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Tarun . 2025-02-03

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I ordered waffle with Peanutbutter and Nutella this on the top wasn’t anything even close to Nutella!!!!!!! Very bad again!

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Hristo . 2025-01-18

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Food very hot and fast delivery. Thank you

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Chyna . 2025-01-18

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1 star bcs today I had shocking experience with the delivery lady who was screaming at me that my address was not complete and that she couldn’t figure it out. She didn’t even call me just texted on the justeat app. ordered many times, never happend

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Sonia . 2025-01-17

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very small portion for price also barely any meat.

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Frits . 2024-12-31

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The loaded fries were delicious

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L . 2024-12-24

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Driver is very kind delivered very early amazing good service he made my day

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Humera . 2024-12-11

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Good food, excellent service. Would order again. A+++++

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Mohsin . 2024-12-04

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This time I’m very happy thanks

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Hristo . 2024-11-24

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Very disappointed of the fries they wasn’t fried properly and I did see any proper meat!!!!! Also in the menu is Turkey not Turkey HAM! If I knew would not order it!

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Hristo . 2024-11-23

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delivery took forever and on arrival all my food was cold

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Jeneve . 2024-11-05

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I received someone else's order

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Dee . 2024-10-28

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Food didn’t arrive and it says delivered. Let’s be serious.

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Henry . 2024-10-11

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The prices are a bit high but the food is halal and nice I like it.

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Hristo . 2024-09-08

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Didn’t receive my milkshake with order restaurant not answering call

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Jack . 2024-08-31

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They sent a bagel and I don’t eat bagels instead of a sandwich!

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Barbara . 2024-08-27

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I usually get my weekly banana shake using my son's phone but today I did the order. The shakes were warm and thin. I have put them in the Freezer. They were not to the great standards they usually are. I hope this is just a one off as very disappointing in this case.

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Deborah . 2024-07-19

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we had to throw grand part of the food as it was inedible, too greasy, too much sauce on top of the food and one item missing.

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Deborah . 2024-07-05

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the food was dry and not very nuce

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Amani . 2024-06-30

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Great customer service. The milkshakes were delicious.

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ali . 2024-06-26

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Very good portion compare to rest and very tasty .

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Shaiy . 2024-06-19

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Awful. Food spilt everywhere and was cold and inedible. Terrible service

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Aziz . 2024-06-13

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Both Custard and cake had a weird off taste

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S . 2024-06-04

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Order was extremely late but maybe not their fault

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S . 2024-05-22

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Super fast delivery and perfect meal 10/10

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Kershorn . 2024-05-22

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Food prices keep changing every week and going up to much and it uses to be £6.99 for a loaded box and now they changed it to £9.99 what a disgrace

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Mark . 2024-05-21

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It’s been 2 hours since I ordered, they’ve taken my money and are not picking up the phone…. They did not deliver my food

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kay . 2024-05-21

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they marked it as delivered 30mins before I got the food

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Yusuf . 2024-05-20

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Disgusting delivery service I had to order from somewhere else only for the food to come at the same time as my second order

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Edri . 2024-05-13

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Really good food. They did each sandwich exactly how I wanted. Thank you.

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Ryan . 2024-05-08

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An hour and fifteen past the initial delivery time and still no food. Two hours since ordering. Time kept changing and restaurant wouldn’t pick up either. Can’t comment on quality because it didn’t come.

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Nicole . 2024-05-07

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I never even got the food. Terrible service. Terrible restaurant. I want my money back.

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Yvette . 2024-05-07

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Good food but not worth £17 after the price increase .

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Zak . 2024-05-04

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The food was never delivered, and the restaurant didn’t respond to my calls.

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Stanley . 2024-04-28

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I did not receive my order of an oreo milkshake and a beef patty last night.

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cadni . 2024-04-27

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The food was okay! Decent portion at a reasonable price but the delivery service was awful. Took 2 HOURS for the food to arrive!!!!

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uzma . 2024-04-26

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very bad experience with this place good quality food but delivery time is bad and customer service is pathetic they don’t pick up the phone or give you updates

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Mousa . 2024-04-25

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I haven’t received my food it’s been delivered to the wrong address ?

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Kailume . 2024-04-24

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I WAS TOLD MY FOOD IS ARRIVING BETWEEN 2:20-2:40 IT IS NOW 3:15 AND MY FOOD STILL HAS NOT ARRIVED I DONT UNDERSTAND WHERE THE DRIVER OR MY FOOD IS I DEMAND I REFUND IMMEDIATELY

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Trè . 2024-04-22

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I didn’t receive my food at all and it says it has been delivered.

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Eesa . 2024-04-21

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I ordered food at 1:24AM and was told around 45minutes, it is now 3:34AM AND I STILL HAVE NO GOT MY FOOD AND HAVE BEEN STAYING UP WAITING FOR THE FOOD. NO UPDATES OR ANYTHING, I WILL NEVER EVER ORDER FROM HERE AGAIN

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Abbas . 2024-04-21

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It’s been an hour. I don’t have my order. No idea where it is. It says it’s been delivered. I’d like a refund.

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Baaqir . 2024-04-20

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my food was late it came at 11.28pm it was meant to come between 10.30pm and 10.50pm the driver did eventually arrive at 11.28pm to deliver my food.

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Sharon . 2024-04-20

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no food came, stood in the rain waiting for an hour

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Ridwan . 2024-04-18

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Not happy. I'm still waiting and it's almost been 2 hours. I understand shop might be busy or shortage of driver but come on guys.

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ROSE . 2024-04-17

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Thanks…it was on time, milkshake was nice and cold, just no extra straws 😅 (maybe next time 😀)

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Mustafa . 2024-04-15

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I didn’t get my food tried calling 6-7 times and no one answered

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Taijuan . 2024-04-12

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Royal fried chicken panini followed by the red velvet cake and custard went down a treat. Missing a desert but was promised another one on next order.

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DESI . 2024-04-11

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Excellent service 👍🏻 highly recommend

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Rameez . 2024-04-09

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I was misled and thought I was actually getting ice cream with my waffle

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Ian . 2024-04-07

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I haven’t received my food!!!!!!

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Cristina . 2024-04-06

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Tried contacting them via phone, each time it went to voicemail. I ordered at 2:30am, food didn’t arrive until 3:50am which goes to show how atrocious the service is. The food came cold, I had to reheat.

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Ahmed . 2024-04-05

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Made me wait untik 2.40 am . Fraudulent and deceitful. Said they arrived but never came . Should be closed down

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Mohamed . 2024-04-05

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Order kept getting put back on the delivery time, when I spoke with the restaurant they said it was on its way and would be there in a few minutes. Order was placed at 7pm and still not arrived by 9pm. Tried calling the restaurant again and my calls were left to voicemail.

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ian . 2024-04-02

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some items were missing and the food was cold

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Ailton . 2024-03-30

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could have been so good but burnt salt beef, no sign of cheese, large chunks of gherkin and ridiculous amounts of mustard. I mean I like mustard, but this was obscene. very poor quality smoked salmon on the other bagel. Long delivery time too, I won't be back.

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Deborah . 2024-03-30

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Thanks for the extra straws, any chance u can get different type 😁

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Mustafa . 2024-03-27

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My food is undelivered and the restaurant is giving me no contact at all. This is crazy.

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Deon . 2024-03-25

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Late arrival and missing order items

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Fahmi . 2024-03-23

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Website said delivery would be 25-45 ish minutes, it didn’t arrive for an hour and 50. I called after an hour and 15 they said roughly 5 more minutes. Tried to call after a total of an hour and 30 minutes and got sent to voicemail, didn’t show up until 20 minutes after that second call, 35 minutes after the time the employee gave. Shocking delivery but incredible food

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Daisy . 2024-03-22

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I haven't got my food I been wanting outside in the cold nothing came ????

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Josie . 2024-03-21

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wonderful service must say. the food was good, I only think the fries could be improved a little bit, but the rest was delicious.

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Sara . 2024-03-21

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Panini decent it’s just okay. But looks like something your could’ve made in your own kitchen nothing special

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Joshua . 2024-03-12

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I love the sandwiches! The service is great and staff are helpful when you call.

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Zera . 2024-03-12

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Been waiting 2 hours and said enjoy your meal and no food has come. So order cost £38 didn’t turn up. Not answering the phone

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Chanise . 2024-03-10

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Everything went wrong just like last time and they don’t want to pick up the phone

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Hassan . 2024-03-10

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Excellent service and excellent quality

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Nikita . 2024-03-07

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my order never showed up and when i called the restaurant i was told they’d call when they deliver it. i never got a phone call so i called the restaurant again and there was no answer. waste of money and time waiting around for something that didn’t even show up.

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Abby . 2024-03-05

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food tasted good. arrived 1hr 30mins after initially ordering and arrived cold, so probably won't order from here again.

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Lucy . 2024-03-01

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First time ever I did not recieve the things I ordered. I got the 2 drinks but not the apple crumble. 1 of the drinks was open so the bag was full of milkshake! Not happy this time!

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Leet . 2024-03-01

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I ordered my food at 6:50pm, on writing this review it’s 8:40pm and my food still hasn’t arrived. The restaurant won’t answer my call and I’ve received no support from JustEat. At this point I don’t even know if my food will even be delivered. Awful experience after a long at work.

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Syed . 2024-02-29

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The food items was wrong the extras I paid for wasn't added. The food arrived cold and the driver was rude.

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justina . 2024-02-29

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Food was OK, I've had better falafel but it wasn't terrible. the shake was really good, I'd recommend grabbing a shake.

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James . 2024-02-25

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PLEASE READ: Food arrived over an hour late with no updates from the restaurant. I've asked the driver and he said it was the restaurant that took long with my order. I've tried calling them a number of times before and they wouldn't accept my refund request. They said sorry the item will arrive late. No refund or compensation and the food was cold that I had to heat them up in the microwave. Bad service.

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Phuong . 2024-02-22

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Couldn’t follow instructions. was late

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Sabir . 2024-02-22

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Nice portion sizes, good quality, tasty 👏🏼

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Klara . 2024-02-21

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First said it was delivered already. I called the restaurant several times no response then went on the just eat help late order page the contract them then I got a response that it was going to be late after ages but food was nice just communication disappointed

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Jai . 2024-02-20

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Cold and disgusting. Chips decent bagel disgusting didn’t get eaten nor did the chips with toppings. Never ordering again from this place waste of money

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Ami . 2024-02-20

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The apples crumble arrive on time but was very unpleasant the crumble was not crumble it was all dough and very very soft nothing like how it used to be, very disappointing

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Marwah . 2024-02-17

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I requested a refund and then the restaurant said no and then lied about giving me an extra item free of charge

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Alvin . 2024-02-17

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Nothing came I am fuming and they aren’t picking up the phone

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WILLIAM . 2024-02-16

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combined the 2 bagels we ordered so we only got 1 bagel and put meat with a vegetarians order

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Toni . 2024-02-11

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Order arrived extremely late and the driver told us the order was given by the restaurant late. The restaurant firing even attend my call and marked my order as delivered

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Nazia . 2024-02-08

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lunch was late never again. 1hr32 mins wait because off Traffic, its a 8 min drive ,i infact it's possibly the multidrops futher orders first then closer order last if im correct got my order my wrong very messy .

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Muhamed . 2024-02-05

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Missing chips! The other chips we got are uncooked ! Delivery was late … disaster. Never ordering again

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Abdalmajeed . 2024-01-31

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Extremely late communication was not good

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Nyther . 2024-01-31

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Something has changed. The portion of has decreased but the price remains the same and I believe with that too has the quality. The chips was too soggy and the sauce too much.

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Gil . 2024-01-29

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Food was cold and poorly packed

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Saqlain . 2024-01-24

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Very good sharwana and milkshake

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S . 2024-01-22

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Sandwiches aren't worth the price and the cookie dough came with a whole lot of unwanted chocolate sauce. Overall, it was alright given that there were so few alternatives for such a late-night snack.

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Amanda . 2024-01-22

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