Based on 213 opinions finded in 1 websites
Based on 213 opinions finded in 1 websites
Nº 145 in 682 in Sunderland
Opinions
The food is amazing every fresh never anything better in my life worth every penny
Danurl P . 2024-10-28
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Great atmosphere, Great staff, Great food. Would definitely recommend
Finn Punshon . 2024-10-28
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Best place for burgers, it was unreal
Kelsey Thompson . 2024-10-25
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Burgers, deserts and milkshakes banging best shop in town
Cyclicalz20 20 . 2024-10-25
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Clean your grill!! Burgers tasted like pure charcoal & oil overall meal was underwhelming definitely not worth the price we spent
Isabel Jacobs . 2024-10-14
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They were a really friendly bunch price was reasonable for the quality of the food. Everything tasted great and the lad even gave me free churros. All in all would 1000 percent recommend I’ll definitely be back.
yolanda charmaine shereni . 2024-10-08
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Save yourself the cash and experience. Ordered delivery: burgers are priced stand-alone, with no chips. Dirty chicken fries were drenched in cheap sauce and frozen chicken. Chicken wings were decent frozen wings, but again, the sauce was awful cheap. Even kid's burgers are £5, and nothing but a small patty. The kebab burger was good but for the price expected little more. Far better places, do it cheaper with authentic wings and chicken.
Daniel Stoker . 2024-10-08
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The staff at this restaurant are the best in the whole world. They are friendly, kind and provide great service.
Hasan Alshtiwi . 2024-10-04
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Had the juicy Lucy and it really lived up to its name. Very quick service
esther iluz . 2024-10-02
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Amazing service even got a freebie on a small order
Caitlin Foulds . 2024-09-28
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Great choice of burgers i got the sizzler tasted amazing good choice and good prices would definitely come back
michael wilson . 2024-09-26
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We've had so many orders from here now that it's silly. We absolutely love the loaded cheeseburger fries and the churros are unreal!
Angel Cooper . 2024-09-13
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Love the food, staff are fab...totally recommend this place
Breadstick 102 . 2024-09-13
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I walked in and was quite busy and great atmosphere, we love the smash burgers and Nutella waffles and I bought a box of mixed doughnuts for work gang and loved them! Gorgeous toppings and fresh food ohh and the kinder bueno milkshake is unreal! The best place to eat in Sunderland city centre as something for everyone
claire patterson . 2024-09-11
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The food was excellent and all freshly prepared, may be one of the best burgers I've ever had, and the molten lava cake was delicious. The staff were friendly and welcoming and the place itself was immaculately clean and well taken care of. Definitely would recommend giving them a try
Leo “HurtSuperSet” DeCann . 2024-09-08
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Top quality food and top quality service
Josh Robson . 2024-09-07
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Food is always really nice .very friendly staff.great prices especially with there 50%off deals on Wednesdays and Thursdays.highly recommend this place for the best smash burgers 🍔
stephen mcdonald . 2024-09-05
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Great food quick service and great atmosphere
Didar Miah . 2024-09-05
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Fast delivery, amazing service and the desserts are out of this world.
Wali Khan . 2024-09-04
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Best place in sunderland for food, desserts and drinks! Great atmosphere as soon as you walk through the door, staff are amazing too… nothing is ever too much for them its all about the customers and making the feel welcome and happy! Kebab meat is non of the typical greasy crap you get around sunderland, probably the best meat ive had… Milkshakes are absolutely unreal too, full of flavour and perfect texture, also do the best refreshing mocktails! Desserts are amazing, not shy on the toppings either not like most dessert shops where you get a sprinkle of sauce! Would highly recommend for food/dessert and drinks you wont be disappointed!
danielle Robson . 2024-09-04
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My new favorite burger and dessert place Food is amazing and service is great! Keep it up guys!
Julianna Dennis . 2024-09-02
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We are new students in Sunderland and got recommended this place, 3 of us ordered and we got abit of everything, the best burgers we have ever had especially the Ati’s tower chicken burger! We will definitely be back again
sibin . 2024-08-29
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Amazing service and amazing food😋
Anirudh Prakash . 2024-08-29
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Absolutely exceptional food and better service I even talked to the owner as he was working the till the design of the shop was top tier. Will be back to try desserts
Luke Sidney . 2024-08-29
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This place is amazing I thought caspas was good until ATI'S opened the food is amazing
Rebecca Renney . 2024-08-28
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Service was on point but sorry to say the food was really disgusting, all I could taste is old oil which made me gag recommend yous to change your oil more often and serve the food less oily.
Sahil Ahmed . 2024-08-27
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Omg if not tried already you need to absolutely amazing 😍 Xx
Joanne Borrowdale . 2024-08-26
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Burgers are delicious and the waffles are unreal will definitely be back
Jamie Caldwell . 2024-08-26
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Had food from here a good couple of times, unreal food and worth the price !
Mia Nanson . 2024-08-26
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Highly recommend will definitely be ordering again
Mckenzie Taylor . 2024-08-26
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If you want frozen apple crumble these are your guys absolutely shocking
Dawn Dee . 2024-08-14
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firstly our order of 5 waffles arrived 1 hour and 20 mins late, the driver never arrived so they had to send a replacement driver out. secondly the waffles were raw! slightly cooked on the outside and completely raw on the inside! we noticed straight away and instantly called ati’s to complain - only for the server to divert the complaint to asking how they are uncooked! whoever took the call did NOT understand what my family member was saying and repeatedly kept on hanging up the call!
Brooke Gill . 2024-07-28
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Very nice food good service & clean dinning
Joanne Mullen . 2024-06-16
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First time ordering tonight and will definitely be returning absolutely beautiful burgers, hot and fresh.
Louise Hall . 2024-06-12
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2 times I've orderd from here first time I orderd 2 burgers buy 1 get 1 free Only recived 1 burger When I rang he apologised and said he would reimburse me never happened.....so tonight I orderd at 7.25pm for asap came just before 9pm Food was freezing sorry but food needs to.be in a insulated bag not just sat on passenger seat service not the best
Michele Kerr . 2024-05-31
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One of the Halal finest dine-in in the Sunderland. From food to service, everything was amazing. The staff is so welcoming and co-operative. Desserts and shakes are must try.👍👍 Food 9.5/10 Atmosphere 9.5/10 Servce 100000/10 Desserts JUST WOW🤎
Dr. Shaikh Saad . 2024-05-31
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Very nice food will definitely one again x
Chris O'connor . 2024-05-25
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Food cooked fresh, very nice, staff very welcoming
pauline potts . 2024-05-25
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Food was lovely and the service was great, servers and chefs are lovely
Jaxson Doran . 2024-05-14
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Very nice food, would defo come again :)
Wayne Black . 2024-05-09
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Great food, been here a few times now and every the food is amazing and staff are always friendly and happy to help
Tonianne Adamson . 2024-05-09
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Good vibes very tasty food. Very friendly staff recommend loads.
Maddy Corner . 2024-05-04
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Delivery is the worst I've experienced. No reply when ringing to enquire why its over 35 minutes late only live 1 mile from shop and it'd been with Delivery driver for almost an hour now
Brian Somers . 2024-04-28
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Lovely foods and deserts, great service ,kind staff
Ruby,Amber&eden Crackheads . 2024-04-20
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The service and food was amazing 10/10! The food was served quickly and warm. Definitely Recommend!
Yusuf Hussain . 2024-04-14
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Lovely burger would defo come again 5*
Claire Silk . 2024-04-14
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it has really nice food and good portion sizes will definitely come back
Anya Davies . 2024-04-13
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First time here and food was amazing, kids loved it and staff was lovely, quick service too Will be back again
paige mussett . 2024-04-13
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Great place, food and service. Will go again
Mahbub Rahman . 2024-04-13
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great food lovely also hot when comes out with great service
Claire Phillips . 2024-04-12
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great food lovely burger’s recommend the hot chick
Lewis Watson . 2024-04-12
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So I placed an order at 8.30pm came at 9.40pm food was cold and I mean cold rang shop said they would send out another one waited another an hour called them back to be told we’re waiting for more orders for sr4. Sorry but that ain’t my problem I didn’t spend £18 for cold food still said the same thing when I called back. Shop closed at midnight I messaged the page on Facebook this afternoon spoke to lovely guy who was very apologetic and explained. They’re sending me one out tonight went from an unhappy customer to a happy customer so thank you ☺️
Susie Lopez . 2024-04-11
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Food is perfectly warm , nice and tasty .
Sean Baxter . 2024-04-10
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very nice food and gave me freebies would definitely recommend
Isaac Bays . 2024-04-07
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Excellent food, excellent service
Nathan Lane . 2024-04-07
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Beautiful food highly recommend 👌👌
George Logan . 2024-04-06
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Was the lovleyest burger I’ve ever had in my life
James Bond . 2024-04-05
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Very great, very nice atmosphere. The music was good and has a very nice aesthetic overall. There was no service, it’s unclear if you have to order yourself or wait for someone to come and take your order. It’s a very nice little place and I feel it can become a very big establishment. Overall a very good experience. Will definitely be coming again!
GD Creations . 2024-04-04
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Visited Ati’s on a Tuesday night, fast service with a fast delivery of food.. we sat in and ate. Beast from the north east was ordered along side the spicy Mexican, both absolutely huge.. my son had a cheese smash burger as well as fully loaded fries.. the portion sizes are huge and well worth the money.. it’s very well priced, really clean with nice polite staff, worth the visit. And will be back. Best loaded fries I’ve ever had in my life (Daniel 15) Thank you.
Sarah Sargeant . 2024-04-02
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This is a very good food parlour
Blake Henderson . 2024-04-02
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Very good quality food good service and workers are really nice
Leighton Dickinson . 2024-04-02
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Absolutley amazing food. Recommend you try it if you havent already
Rachael parker . 2024-04-02
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10/10 smash burger all the time
Mohammed k Rahman . 2024-03-31
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It’s a very clean and nice restaurant and the staff are friendly. 👍
Adenike Lateefat . 2024-03-30
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definitely coming here again 5 starts amazing quality didn’t take too long amazing food
Emma Penrose . 2024-03-30
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Best burgers about cannot beat them
Jaiden Campbell . 2024-03-29
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Great food especially the smashed burgers with a wide menu. 100% recommended, amazing staff
soso jahlan00 . 2024-03-29
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amazing food especially the beef burgers and great service, my safe food spot.
Hawazin Abdelrahman . 2024-03-29
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Best food in sunderland and best burgera going! Deffo comjng back
Asad . 2024-03-29
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One of the best burgers Ive had.
Liberty Perez . 2024-03-17
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Quality fresh Burgers, well worth the money, great place for a bite to eat
callum lawson . 2024-03-09
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Loved it had a Jaffa cake milkshake it was smashin
Tyler Harker . 2024-03-09
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Food was great, service was fantastic.
Ben O'neil . 2024-03-09
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Absolutely amazing will defo be back staff was so welcoming x
Olivia Carr . 2024-03-07
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Good food brilliant staff good atmosphere totally a paradise
Abu Sideeq . 2024-03-07
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had multiple times sat in and delivered , 10/10 food it’s unreal!! great service because i made a mistake n they helped fix straight away. 100% recommend best takeaway😍😍
Erin Cutter . 2024-03-06
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Would love to give this less but 1 star is the lowest First off the chicken wrap is basically an Asda special price wrap with 2 chicken nuggets inside (£7) The chicken burgers are cooked in what can only be described as a plastic fire (burnt chemical taste) Was not only 1 but 2 hairs in the chips and mixed into the cheese sauce. Lovely dark black curly hair could easily be confused with a Pube
Ronnie Guidi . 2024-03-02
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Best burger iv ever had, good size portions, brilliant service, friendly staff, it's a must try, very reasonable in price too so bonus. 10/10
Georgia Watson . 2024-02-29
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foods absolutely unbelievable everytime we order! best smash burger and loaded fries and deserts in the northeast !!!
leah stores . 2024-02-28
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Delicious burgers every single time! Amazing fresh quality chicken and smash burgers! It’s our go to every time we want a quick bite to eat and the desserts are just heavenly! Especially the waffles that literally melt in your mouth! Too good! And let’s not forget all the yummy milkshakes! Amazing!
Lubna Ahmed . 2024-02-27
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The burgers and desserts are unreal. Can’t go wrong.
sonia ahmed . 2024-02-21
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Ordered a few time from here, food is delicious and fresh
Claire Donkin . 2024-02-17
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Ordered a kebab box and loaded fries and a cake for to be delivered at 7pm it came at 5:15 with the cake melted. The loaded fries were warm at one point of the day. The kebab box was freezing cold and absolutely mining the skin on fries are hardly cooked. No salad no chilli and it looked like it had been in a car crash before we got it. Stay away from here if you value your stomach.
Lee Walker . 2024-02-17
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Food was absolutely amazing enjoyed everything would highly recommend will be ordering more thank you…
Callum Bellamy . 2024-02-11
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food was unreal, 100% recommend
Katie Ross . 2024-02-11
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Best tasting bubble gum ice cream, cookie dough with Nutella and strawberries, Nutella & chocolate donuts & boys in blue milkshakes! Definitely try something else again, first time and won't be the last time we do! Amazing x
Sarah-Jane Brannen . 2024-02-11
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Got a takeaway, food was cold, delivery was late,burger was very poor for the price wasn't very tasty at all. even the cheesey fries were bland well over priced for what you get 😭
Robert Harrison . 2024-02-10
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Food was gorgeous and quick delivery
Iyron Jason Wilson . 2024-02-08
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Absolutely love this place the food is always spot on the wey aye loaded chips where lush and the milkshakes are always divine and they do bogor weeks 5* all round staff always lovely
Toni Smith . 2024-02-08
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thought we would try this place for the first time 10/10 will be ordering again
shannon garnham . 2024-02-08
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Food is unbelievable 10/10 , order is always perfect no issues ever, always on time and still red hot when arrives. Highly recommend 5⭐️
Esme Thompson . 2024-02-06
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The food at this place is amazing! I ordered a Atis tower chicken burger and a selection of desserts to take home for the family and everything was super fresh and just delicious! Will definitely come back to try more of the menu.
Holly Anne . 2024-02-05
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The most delicious burgers in the north east and the best dessert selection! A must visit food spot when in sunderland.
Amy K . 2024-02-05
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Food was freezing when it came after an hour and missing items from the order and didn’t even get the right orders. First and last time
Cameron-Jay Cubby . 2024-01-23
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charging £6.49 for 3 tiny chicken tenders, disgusting
leigh dawson . 2024-01-19
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Lovely place for scran, great customer service and good prices
Ronan Johnson . 2023-12-23
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Bought 2 burgers and 2 shakes came to £30 rip off both burgers were burnt and small for the price. I’ve also came before and found a hair in my food should of learnt my lesson.
Sophie Tansin . 2023-12-20
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Food was amazing and was extremely fresh!! The staff were so friendly and kind. 10/10 will be coming again.
Manal Malik . 2023-12-19
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Burgers are wafer thin cold and overpriced. Extremely disappointing
Shelley Brand . 2023-12-17
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Food absolutely banging! Customer service fantastic.
Neen Mullen . 2023-12-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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47 Opinions
Attended a party here last night, Terrible service and drinks. The staff were miserable definitely no service with smiles in this place. I do agree with the last review, the staff need customer service training. Gin with a warm bottle of cheap lemonade for my first drink, Then I got a glass of Warm Prosecco (which I was advised by the staff that the party guests were drinking far to quick so can’t chill quick enough)🥴 Then I received a flat dreg from a different kind of Prosecco bottle which I had to send back. Then I noticed each round of the same drinks I was being charged different prices. When questioned I was told I should be lucky that I have been undercharged the previous time🥴 Good job this place is at the bottom end of the town so it was a 1 off visit, I’ll not have to visit again.
100 Opinions
We ordered a take away for delivery, and ordered it to be delivered at 8pm as we were due home just before then. Just eat then said it was was delayed until 9:20pm so we knew we had plenty of time. I received a call at 6:20pm saying they were outside. I apologised and said it was ordered for 8pm, we are not there to collect it. The driver apologised and said he would sort it. At around 8:15pm I rang up just to confirm that the food was still coming and a young girl answered and said she would find out. Suddenly a very rude and angry man came on the phone, he did not say who he was, and started actually shouting at me down the phone for refusing the order. I tried to explain the problem but he would not let me get a word in. He said on his end it did not say 8pm but I had the app open and it said 8pm on my end. I even tried to say it may be a just eat error but he would not listen. He was extremely aggressive. I asked to speak to someone less unpleasant so he put the young girl back on the phone, who was full of apologies and incredibly helpful. So I would like to thank her and point out how good she was considering how aggressive and unprofessional her colleague was. When the food was delivered the driver was lovely, and he did show the ticket that said 6:55pm (still later than they actually tried the first time) but I explained that I had triple checked and the app said 8pm. I absolutely think this was a just eat error and did not bother me in the slightest, these things happen. This review is based on the vile behaviour of one of the staff. This is the first time I've ever left a negative review for anything because I was so appalled by the way in which he spoke to me. We order from here regularly and enjoy the food, so I really hope the establishment get rid of this awful employee.
10 Opinions
Lovely afternoon meeting old friends & one special friend from Australia. This is a hidden gem but could be improved greatly and 'COULD BE A UNIQUE' place for Sunderland. Firstly they need to get the phone line working. Three of us had tried to get through to pre order food but phone line does not work. Two lovely happy girls on service but they were overworked and looked stressed, they need a pat on the back . Couple of jacket potato orders were missed from one order so it was an extra half hr wait. Then 2 sandwiches came out with wrong fillings then they ran out of bread so no more sandwiches could be ordered. Not the waiting staffs fault but they got the flack. Then we were told there was no white wine left. Such a shame as we loved the place but it needs these things addressing. would still recommend as we need some unusual attractions in our city. With a telephone system that works.