Based on 1.091 opinions finded in 2 websites
Based on 1.091 opinions finded in 2 websites
Nº 98 in 280 in Lisburn
Nº 22 of 45 Other cuisines in Lisburn
Opinions
Always enjoyed going to ashvale until they put up the barrier to stop customers going past the doors ! Owners need to remember the customers are adults not school children joining the que for a school dinner ! they also need to do something about customers standing outside in que in the cold ! Think it’s time they think more of the customers ! I know I’m not the only customer giving of above the barrier nor the long que in the cold ! Coffee can be hit or miss ! Not always made right !
Marissa and klara Marissa and klara . 2024-11-13
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A wonderful place to eat! Prices are reasonable and food was absolutely delicious! A must find when in NI!
Stacy Dial . 2024-11-11
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Awful.four tables arrived after us served 1st.complained about meal and no reply.wanted more water but noone available.sitting now and would love a coffee.fat chance !!!finally complained and unsatisfactory response.sadly a once favourite place is now one I won't return too
Elaine Mcdowell . 2024-11-09
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Good food, friendly service, lovely chilled atmosphere. Definitely worth the trip out of Lisburn to eat. Staff were efficient and food was served quickly. Steak sandwich was good, although a little too much tobacco onions for my taste, but easily reduced / removed. Chips were great. The honey chilli chicken was delicious... I think definitely one of the best or perhaps the best item on the menu. We didn't have the afternoon tea, but it looked good and very traditional with a 3 tiered stand: sandwich selection on the bottom, scones and tray bakes on the upper two levels. Plenty of parking, although don't be surprised if there's a queue to get in. The farm shop is a bit small, but with a good selection of local produce: vegetables, coffees (beans and and ground), sweet treats etc.
Bruce Watson . 2024-11-05
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We had a fantastic family afternoon lunch here, food was delicious and service was fantastic too.
Brett Shepherd Faulkner . 2024-10-21
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Going in I didn't know what to expect, but I was blown away. The food quality was outstanding, so fresh! I had the steak sandwich. The place had a very cosy atmosphere (even with it being busy). But the staff deserve a round of applause for how friendly and attentive they were. I would only suggest that they have someone manage the door, to both greet and let patrons know of wait times. As the places gets very busy, very quickly.
Marc Leach . 2024-10-18
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Most expensive lunch ever!!! Charged £1.50 for a quarter of a teaspoon of mayo. !!!!! Never again
Liz . 2024-10-10
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Great lunch perfect service. A lovely olace but be prepared to wait in line. Well worth it though
Janyne Duncan . 2024-10-09
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RIP OFF, 1 cappuccino, 1 Latte, 1 scone and 1 sausage roll, £19.60 we've been to equivalent cafes for better food and much less money, buyer beware!!
Paul Laird . 2024-10-02
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Very pretty restaurant, serving lunch only. The staff are standoffish and I might go so far as to say rude. The food was hit and miss. One day 3 of us had excellent meals. The following day 2 different people and I had so/so meals. The rooms themselves are very attractive with lots of live plants and plastic ones, but tasteful. The habit of putting a barrier across the entrance is very unfriendly, especially as they don't only do it when it is closed, but all the time, and they open it to let your party in, then close it in front of the next one, kind of makes you feel like you are waiting to get into an illegal card game or drug den and are being eyed up through a peep hole somewhere to make sure you are ok to go in. We got there when there was no queue, waited by the barrier for a few minutes, debating whether it was closed, or if we were at the wrong entrance, eventually my more impatient sister-in-law moved the barricade to go ask someone, and she got a sharp rebuke for it. Not a great start to lunch.
Annette Heaney . 2024-09-25
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Enjoyable experience. Lovely decor, great food
Lesley ann Wightman . 2024-09-01
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We had an amazing lunch here. Food was delish and very fast. The farm shop is awesome too. It can be busy so do expect to queue up to get into the restaurant. But it's well worth the wait.
Michael Butler . 2024-08-25
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Delicious food in a lovely restaurant but a very long queue (25 minutes) to wait for a lunch table at 1.30. Would have been good if somebody communicated what the estimated wait time would be to the customers outside, otherwise good service. Perhaps go earlier or later to avoid this long wait. Lovely shop attached so you can bring some tasty treats home too. Will be returning.
nuala mckinney . 2024-08-19
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One of our favourite spots for breakfast - worth the drive!
Sarah Quinn . 2024-08-15
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First time visiting this fabulous farmhouse and tea room. Meal was delicious and ca t wait to sample the goodies bought in shop
Hilary Stewart . 2024-08-15
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First time at Ashvale but definitely not the last. Was there for lunch with three Friends and we all thoroughly enjoyed our food. We also managed coffee and dessert which was equally as good. Staff were Friendly and efficient. Can't wait to go back and try breakfast .
Geraldine Kelly . 2024-08-09
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Beautiful outside area and surroundings. The restaurant is fantastic, busy but with a great relaxed atmosphere. Lovely fresh food and the staff are brilliant.
james kane . 2024-08-06
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Well what can I say, second to none to start with, three of us stopped on the way to newry and the food was amazing , tasty, quality, quantity was great, service was so friendly and professional, pricing was good and menu was plentiful, mango smoothie wow, two of us had farm house fry’s and one had eggs Benedict all was great , stopped off at farm shop and spent quite a bit on good quality items to take home to eat with our families and they loved it all… 5 star plus all around . Will we be back ? Of coarse we will and so will our family and friends .top notch and well done to all the guys on service …
Brian Forsythe . 2024-08-04
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Served our food promptly despite it being a seemingly busy day, staff really lovely. coffee and food delicious with a range of alternative milks for coffees and vegetarian options. will be back
Orla Morris . 2024-07-29
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Delicious food in beautiful surroundings
Gillian Strong . 2024-07-27
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Lovely location, good shop. It would have been nice if, as we waited for a table, even one of the staff had acknowledged us, with a 'good aftrrnoon' or 'we'll be with you in a moment', rather than simply ignoring us. Other than that very pleasant.
Ernie Stewart . 2024-07-26
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A fine farm shop / restaurant just off Lisburn's Old Ballynahinch Road. Comprehensive health oriented adults and children's menu. Usually a queue waiting for tables but an efficient staff keeps things running smoothly. Moderate prices. Ladies fashion and jewellery shop on second floor, lift available. Ample parking spaces outside the premises.
Henry Ash . 2024-07-19
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Very disappointed went to get something to eat cause said you were open travelled from ballymena but you were closed two very unhappy people
Joanne Lamont . 2024-07-15
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Went this morning for brunch. Food was nice but overpriced. We finished our meal and were approached straight away asking if we wanted anything else. When we said no and were just chatting and drinking our water, the same staff member came back after 5 mins and offered us the bill. I know that’s probably quite normal but I just felt rushed and being allowed to sit and chat for 10 mins after eating isn’t unreasonable. We paid £52 for 3 lattes and 3 french toast which all tasted nice but service was lacking. I won’t return unfortunately
Emma Horner . 2024-06-15
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I'd got a gift voucher to spend at Ashvale Tearoom so we went this afternoon for lunch. Beautiful restaurant, the flowers outside the Tea Room were beautiful 😍, well looked after and cared for, so our first impressions were high. The staff were extremely friendly. Our main courses arrived very promptly after placing our order. Oh my word!!!!!, 😀 the food was delicious, scrumptious 😋 . Most enjoyable indeed. Dessert was of the same standard 😋 highly recommend 👌.
Rose . 2024-06-10
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Still waiting to hear back from Ashvale as to why I was charged £1 for some hot water 😱. Unexpected and very disappointing.
Geraldine . 2024-05-29
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My missus and I used to love this place, this is the 4th time we have had a poor experience, After 3 occasions of being served mediocre food we thought we would give it one last chance to see if things had changed, after queuing for 20 minutes we were sat down near where the counter is situated, I had asked when we where waiting could we be seated in the Orangery and as we were being ushered in I asked again and was abruptly 'told' NO, cant you see we are very busy......well that just put a dampner on everything, there is no need to be rude, When ordering I asked for a couple of changes to my dish, that didnt go down well, when a waitress tuts at a paying customer that says it all, When my toasted sandwich came out promptly it was something you get out of a garage forecourt, actually it wasnt, a garage forecourt fayre is better, luke warm, limp and tasteless, I didnt even bother to complain, there wont be a 5th time, extremely expensive, pure execution and rude staff, Why would I go back? Very sad since this used to be the go place, not anymore.
Gee Parker . 2024-05-28
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We had lunch here today Come here quite often Food is good.
Edna Lyons . 2024-05-24
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Great food but the staff are seriously lacking. Zero attention to detail. When you consider the extortionate prices you expect top quality food but also good service and we didn’t get the latter. I got the impression we were an inconvenience. Won’t be back in a hurry.
Daniel McCarthy . 2024-05-11
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Excellent cafe/restaurant, food all fresh and very tasty, nice large chicken ceasar or seafood salads, we also had a fish and chip special main course which was fantastic and rounded off with a beautifully light Berry roulade with cream and ice cream,dont forget the small farm shop on way out, lovely homemade buns and lunches, all highly recommended
David McCallan . 2024-04-30
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After having been here quite a few years ago I decided to give it another go. To be honest I don't get what all the hype is about. The setting is nice and yes the food is nice but in my opinion very overpriced for a Farmshop cafe. You can most certainly expect a queue no doubt a number of the clientele are returning customers. On the couple of occasions I have been I always feel rushed to finish and move on. Yes I know there is a queue but it's to relax for a short time post eating.
JackandJill1988 . 2024-04-22
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Not good for coeliacs / people who require gluten-free options. They offer gluten-free bread but tell you that they can't guarantee there's no cross-contamination in the kitchen. So the only safe gluten-free foods are scones and tray bakes that are pre-packaged. The scone is tiny and not worth the money. The service isn't very friendly either. It's a shame, as the cafe itself is lovely.
Laura Hutchinson . 2024-04-14
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Can't recommend this enough. There was a q to get in but didn't have to wait long even for a party of six. Had a few different things from the menu amongst us and they were all perfect. With 8 or 9 chefs and plenty of polite friendly staff the food came out very quickly. Definitely be returning *****
Gary Fox . 2024-04-13
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Won’t be back! Stood in a queue with parents who are in their 80s, my mother has issues with her back and walks with a stick. She was happy to queue although I had suggested that we go elsewhere. Couldn’t believe it when members of staff came from the shop entrance and ushered their able bodied friends in the side door . When we eventually got into the restaurant and were seated I mentioned the queue jumping to the waitress, her response was”that’s a privilege of knowing the owners”!!!! Well, if the owners think it’s ok for their friends to jump the queue in front of a couple of octogenarians that’s fine but I’ll be going somewhere where all paying customers are treated equally!!!! The food was ok, not worth the wait to be honest!!!
Jill D . 2024-04-09
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Always hiving, fantastic service, beautiful wee spot for a fry or scone. Favourite spot in lisburn !
natalie straney . 2024-04-08
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Professional operation very well presented.
Wilfred Duncan . 2024-04-08
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1st visit and my husband and I was greatly impressed
Rhoda Porter . 2024-04-06
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Lovely place to sit and relax. Just a pity you didn't have any late nights or even music.
Allison Riley . 2024-04-03
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I visited here 2 years ago and was impressed .Now prices are extortionate. A scone at £2.5 is fine,but an extra £1.5 for preserves and clotted cream is not really acceptable!! .Scones were not special . The server was condescending when a request for an extra decaff teabag was made!! She asked if everything was OK whilst we were eating .On my initial order,I requested an extra pot of hot water for a, top up if cools or becomes too strong. However,their teabag produced weak tea,thus reason for request for a 2nd teabag. She refused my simple request . My perception was she thought I wanted a free pot of tea as she kept hinting about my extra pot of hot water !! Also the tea pot came with only hot water and teabag placed on the saucer!!. I have had decaff tea in many cafes and many provide loose tea not one bag unceremoniously placed on saucer !! This incident shall teach me never to go back ! Also to all the servers, please stop asking if meal is OK, if you have no intention of solving a problem .Its all PR but with no depth or sincerity !!
Linda Ann McCrea . 2024-03-30
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Excellent, would give 4.5/5 if possible. Try it!
Bigbencher 2001 . 2024-03-23
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Friendly staff , great food very busy at lunchtime
Tania Bushe . 2024-03-20
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Second time I’ve been here and I intend to go often as the food, service and atmosphere is fantastic. You’re made to feel valued by the staff and the relaxing atmosphere helps you enjoy your meal. My favourite is the eggs Benedict. I’ve had it with the bacon and salmon. The presentation and taste are excellent. The French toast, Ulster fry and biscoff pancakes get a thumbs up from us too. From the bakery I’ve had the scone, wheaten loaf and sausage rolls. Can’t say enough how amazing they all were. The also make a great cappuccino
GaryH3k . 2024-03-19
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I visited Ashvale on Saturday. We queued for a short time and we were seated very promptly in the tea room on one of the tables up two steps. It was so busy and we all commented on the friendly feeling we felt. Our order was taken and food arrived rather promptly. I must say the staff are so efficient. In my opinion they have a good rapport. I and my friends like the way they take time to have a chat. Well done
Camper19445613197 . 2024-03-17
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I was with a 95year old lady who has problems eating meat & heavy foods, we had just missed the breakfast service & there was nothing suitable on the lunch menu so my friend asked could she have an egg & onion sandwich, our server ( who turned out to be the manager) was very obliging & said yes of course we will do that for you, less than 2 minutes later our food was in front of us, great service I thought, but the sandwich was inedible, no butter on the bread, egg cress with half an onion sliced on top of it, really awful, we pointed it out to a waitress, she said they had had the same complaint the day before & she would get the manager, finally the ‘lady’ who had taken our order came to us, she was very condescending & said they had made the sandwich especially for us & that she liked a lot of stringy onion on her sandwich, as for butter, new legislation is they cannot butter bread. Her attitude was awful, no respect for senior citizen at all. I will definitely not be back, total disgrace.
gatory h7 . 2024-03-14
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Great atmosphere staff top quality food an excellent level decor second to none
Nevin Neeson . 2024-03-12
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Ridiculously expensive for all that we had. Food was not that warm either. Specials menu could be better not the same choices any more. Very disappointed
Claire S . 2024-03-11
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Lovely place for brunch and lunch, first class decor, staff and food which never disappoints. I have going for years and it is always excellent. Had the Korean chicken today for the first time and it was really good.
JerandJoA . 2024-03-09
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Brilliant experience. Lovely staff. Rather expensive
Gerry Teeney (GT) . 2024-03-05
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Have been to this little gem a couple of times now and have enjoyed both experiences. To be honest I was a little shocked when reading some of the other reviews regarding poor staff attitude, awful food and not wanting children in the restaurant. We had my little grandson with us and the staff were lovely to him. Our food was excellent and the price was okay. Most places recently have had to put prices up to cover utility bills so I don't think it was excessive. The staff were lovely and attentive without being OTT and we were even treated to some tunes on the piano played by a member of staff.
TJMac_10 . 2024-03-04
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A tasty lunch. Had a tasty, thick Stew with delicious wheaten bread. Friendly and efficient service.
Stephen Downey . 2024-03-04
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On Tuesday morning we arrived at ashvale. We were greeted by a member of staff who seated us by, what I can only describe as an old fashioned churn. There were two waiting staff on the floor and wow they were busy. The place was full and there was a great atmosphere. I have been here couple of times now and have thoroughly enjoyed it. We eat out quite a lot, but in ashvale the staff are very chatty and take the time to have a conversation. I find this welcoming, like a home from home. The two girls on the floor seemed to have a good rapport, which in my opinion makes things run more efficiently. Well done team ashvale!
William G . 2024-02-29
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Lovely food, in a beautiful building with great service from staff. I recommend a visit, always quite busy but worth it each and every time I go.
Evelyn Clark . 2024-02-29
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Avoid at all costs! Passive aggressive staff with what seems to be a superiority complex and a clear dislike of children. I have been twice now to Ashvale after agreeing to give it a second chance and will never ever be back. I was made to feel uncomfortable for having a child with me, my food was quite literally swiped from me and staff members hovering around my table made me rush out the door. This place wants a very specific customer and they make it clear. So many other places with nicer food and staff that don't discriminate. Pathetic.
Katy Rose M . 2024-02-28
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Horrible experience had by all who dined with us. Couldn't enjoy our very over priced food because of a waitress harassing us, asking questions that were of no concern to her, saying she has to ‘grin and bare it’ with customers making us feel very on edge and intimidated. Whispering and eyeballing us throughout the whole meal. Didn’t want to even serve us or want us to stay on for anything else, snapping menus back and lofting plates we were still eating from. We were discriminated against 100%. And after sharing my experience with others I have found out that this is a regular occurrence in this so called family run business. Absolutely disgusting!!!!
Roisin Finucane . 2024-02-28
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Horrible staff who needs to work on her people skills, Asking questions which were just nosey and unnecessary, telling us while she wears her apron she has to just smile and grin. Have never felt so intimidated while having my breakfast, if that wasn’t bad enough she Hovering around lifting plates without asking was I finished. Trying to clear and wiping table before I was finished. The dirty looks and whispering to other staff members about us. Did not have a pleasant morning here. Catch up with friends turned into a nightmare. The food was lovely but not lovely enough to be abused over your eggs
Gaming by Lochlainn Tf2 . 2024-02-28
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I was in ashvale today with family for brunch, this time was seated in the tea rooms. It was extremely busy so we were fortunate to be seated in one of the booths. We had a lovely meal, followed by very enjoyable desserts. The staff were very busy but friendly. The only negative today was a conversation we would rather not have overheard, between another customer and a member of the waiting staff. They had a young child who was running all over the place. It was a very busy environment and hot drinks being served, I didn’t think that was appropriate. Also a well done to the member of staff, in my opinion I thought they were spoken to rather rudely. This is my second time at ashvale and I can say both times have been a delight , I have been treated very kindly. I would like to applaud the staff as we would see they work hard. I will be returning in the near future!!
561ellie . 2024-02-27
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It had been a great experience for Saturday morning breakfast until this morning when I was so disappointed My ordered cooked breakfast was returned three times to correct the order! I requested hot water to refill my teapot. On receiving my bill I noticed £2 had been added for two refills of hot water to add to the one teabag in a pot costing £2.60 High water charges at Ashvale!
Romaine C . 2024-02-17
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We arrived at Ashvale today and it was so busy. We were seated and promptly given menus. Our order was taken by a very pleasant lady. I totally appreciate that she was considerate as I have a food allergy. We were seated in the tearoom today, there was a lovely atmosphere. Staff are so efficient It was also good to hear the laughter. Happy staff equals happy customers. Well done!
Camper19445613197 . 2024-02-14
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I would thoroughly recommend Ashvale and am a regular customer. However, I am very disappointed that they now charge £1 for a pot of hot water. The waitress herself did not agree with this. Their prices are expensive enough. Therefore I have deducted a star.
Joan Bell . 2024-02-12
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I always enjoy Ashvale although it has got rather pricey. My big disappointment is that they now charge £1 for a pot of hot water. On principal I wouldn’t ask for it now.
Joan B . 2024-02-12
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This place is amazing the food is beautiful and the staff are very friendly, well worth a visit
Helen Latimer . 2024-02-06
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Great food and staff are very helpful. Premises whilst modern also look trendy and create a nice atmosphere. It was a nice atmosphere today, and to have the piano playing in the background.
Rory Coulter . 2024-02-03
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Staff are efficient, friendly, breakfast was delicious and surroundings are beautiful
Elaine Baillie-Smyth . 2024-02-02
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The food was OK. I found the bacon quite dry and the coffee was warm not hot. Didn't feel the quality of the food reflected the price. I also found the staff lacking in personality and quite stuck up to be honest (apart from one guy who was lovely).Everything seemed to be a hassle. I didn't particularly enjoy my visit and don't understand what the hype is about. I don't think I'll be back.
Gillian . 2024-01-30
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Would not recommend for Allergy sufferers. I’m gluten intolerant and went carefully through the menu with our server however when the food was brought to the table by a different server there was obvious cross contamination of my food from another plate carried on the same tray. I asked for a fresh meal explaining the situation but the server dismissed my concerns and I had to insist. Another meal was brought but before leaving the restaurant with my friends I was in a lot of pain and was very ill the rest of the day. My friends all enjoyed their meals and there was a nice ambiance hence not giving a one star review!
daphne block . 2024-01-29
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Fabulous at surf & turf burger 😋 Perfect scampi Fresh vegetables at shop
Florence Ewing . 2024-01-23
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There are no faults or complaints whatsoever about Ashvale. The food, service, atmosphere all absolutely perfect. Food to die for
andrea grattan . 2024-01-16
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Our last visit to Ashvale was very mediocre to say the least but every establishment has its 'off' days so we decided to give it another chance and return for Lunch, My wife and I both ordered the soup and a sandwich, I ordered a mozzerella and pesto sandwich and asked a bemused waitress if I could substitute the rocket for general lettuce as I really do not like rocket, the soup that day was Vegetable Broth.......Indeed the sandwich came out minus the rocket with the smallest and limpest piece of lettuce I have ever saw in a sarnie (which was toasted but luke warm) Taste wise it was a complete disappointment, barely any pesto, lacked seasoning and generally bland, definately not a gourmet sandwich, onto the vegetable broth, the only way I could describe it was 'dishwater' There was zero pearl barley (or any soup mixture for that matter) the leaf celery was chewy and stringy and generally unpleasant, flavour wise it completely lacked any, My wife had a different sandwich but was also disappointed with it, she didnt finish her soup. Ashvales social media routinely showcase their deserts and they always look fantastic in the pictures so I ordered Lemon Meringue Pie, unfortunately underwhelmed once again, I don't think the meringue had been baked, it looked as if it had been browned on top with a blow torch which wasnt particularly pleasant, the lemon was over sweet and in between the lemon and base there was a thin layer of red jam, im not sure if it was raspberry or strawberry but it didnt belong there, rather than enhance it just made the whole thing taste weird, the last time I ordered tea but didnt enjoy it at all so opted for a coke zero which was the best part of the meal (my wife did enjoy her coffee) I really dislike giving out poor reviews but if something isn't right then it has to be registered, over all it was a very disappointing experience, beautiful interior but food and service (check out the other reviews on service) generally lacking especially when you are paying premium prices which you only find out when you dine there as they keep their menu prices away from the internet. I doubt we will ever return to Ashvale which is a real shame as it COULD be a wonderful place.
Gee P . 2024-01-14
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Very nice place to come for either a cheeky brew with friends or something a bit more. Great service and good grub. 👍
Andy Campbell . 2024-01-07
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Today I visited Ashvale with some family members. There were 6 of us. We were greeted very promptly at the door by a waitress who made us feel welcome We were seated in the Orangery Our order was taken and the food was delicious when it arrived It was very busy and we observed how efficient and friendly the staff are. So good to hear laughter and staff all getting on together During our visit this morning one of the waitresses stopped to have a chat with us. I believe her name was Dion. I have recommended Ashvale to so many people Delicious breakfasts and welcoming staff.
Camper19445613197 . 2024-01-06
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Great food as always have only been for breakfast which is lovely. The quality of the food is excellent
Elaine Watt . 2024-01-05
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Beautiful place to eat and chat. Top quality food.
Debi Murch . 2023-12-31
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Went to Ashvale on Tuesday evening for Christmas dinner it was fabulous the food the staff the music. I hope you start opening more evenings.
Lisa Garrick . 2023-12-20
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Be patient as it is popular, and you may have to wait for a table at times. But the food and staff are great, nice selection of flavoured coffee, hot or cold. There is plenty of choice of food from snacks to meals.
Giles Parris . 2023-12-18
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Top quality service and food. Timely served
Thomas McGrath . 2023-11-28
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Very posh, nice decor, very busy, quite expensive. Food.is.excellent. Highly recommend the Dirty Fries with Chicken & Peppers & whatever else is in there - was delicious!
Leslie Crothers . 2023-11-27
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Always great food here, pleasant staff and really nice atmosphere
Brian Moohan . 2023-11-25
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Love this place. Only slightest fault were the pretty dry scrambled eggs. It seems unfair to deduct one star for something so simple, I just needed a way to point this out. This place is picturesque, staff are wonderful and super efficient. Sausages are wonderful. There genuinely is no better way to start the day. The farm shop has good quality goods, though it's quite small. And soon to come a garden. Centre.
John Dempsey . 2023-11-22
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An amazing place for a great breakfast or lunch or just a coffee and a catch up. The staff are amazing, they even let me go up and play their wonderful piano, I cant wait to go back ❤️🙏
Dee Kelly . 2023-11-07
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Beautiful restaurant and really lovely service. Food was delicious! Always seems to be a queue which says a lot! Plenty of car parking too. Highly recommend!
C . 2023-10-27
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Excellent service, excellent food only negative very noisy in the Orangey. Don't think I would go back lunch time on a Saturday.
Pat Milligan . 2023-10-22
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Lovely staff - attentive and welcoming. The food was OK. Caesar salad had no dressing and the chicken was tasty but not very hot in terms of temperature. There is a strange policy about ordering hot drinks alongside food - basically you can't in one order even though you are presented with a drinks menu at the table. 🤷🏻♀️
Mary Fettes . 2023-10-17
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Delicious afternoon tea served by Zoe, who was brilliant. Nothing too much bother, food so good. Love this tea room.
Catherine Flannigan . 2023-10-17
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First time having lunch there and it won't be my last highly recommend a visit you won't be disappointed.
Gordon Crawford . 2023-10-16
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First time here by recommendation. Was not disappointed. Our visiting relative who was brought out for lunch was totally taken with the great service by staff, good menu selection, and quality of food. Highly recommended.
Carol Sloan . 2023-10-16
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Great food in a lovely atmosphere! Beautiful setting with authentic cosy decor. - Very busy and still great service and a short wait for food!
Jessica Holmes . 2023-10-15
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Lunchtime can get busy so may need to bring your coat when waiting outside. Food was delicious, I had the sausage roll and it was so tasty I bought a packet home. Staff was attentive and the restaurant beautifully decorated. Shop was a little too small but that's ok they're expanding, can't wait for it to open.
Szzz Lzzz . 2023-10-10
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Been here a few times, staff are lovely and food is delicious
annatto . 2023-10-07
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Had a fantastic lunch at Ashvale Farm shop, food was excellent. Service superb and the surroundings lovely. Would highly recommend.
Laura Courtney . 2023-10-07
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horrendous experience, there with 2 children (4 in total). struggling in a queue, which was our own choice to wait in. staff came and seated 2 groups of 2 behind us first, which was absolutely fine. When were eventually seated, and behold the two groups of two were seated at tables for 4. seated at bottom of stairs in conservatory and staff proceeded to serve coffee over the top of a 9 month old in a highchair. my wife who is quite anxious of such things, put her arm over my daughter each time, and low and behold the second time her arm got covered in hot coffee! my mother in law asked to speak to staff afterwards, and addressed the issue of seating and was told couldn't put a highchair in the way of wheelchair paths, ok not sure but ok! and when addressing why staff were serving hot coffee across the top of the 9month, the response was "were don't prepare for spilled coffee" can 100% say i will not be back and will not recommend anyone else does
Robbie McGreer . 2023-10-06
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Having been here before and a lovely experience. To hear how my grandmother and her friends in their 80s were treated yesterday by staff was despicable. After being told they had to go to let the afternoon tea people sit down, wasn’t allowed to keep a glass of water until they were leaving and then a cup full of tea being spilled over my 84 year old granny by the waitress, another waitress told her she should apologise to the other waitress after a comment was misheard. Had my granny said what was accused she still should NOT have been spoken to the way she was. Why this is the case is beyond me- poor customer service and considering Granny was covered from the neck down in tea due to the staff rushing to clear up (evidenced by her clothes she had on and trying to get the stains out of after). The attitude of staff is absolutely stinking and to think it is acceptable to speak to elderly people the way they did is horrendous. I highly doubt had this been myself or an able bodied person the same attitude would have been given. I hope the team at ashvale learn how to speak to paying customers (despite the fact the tea that was paid for she was now wearing- could’ve drank it from her shoe as there was tea in these!) with an element of respect.
Cathy Campbell . 2023-10-01
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Very enjoyable visit ..Will def go back
Eleanor Irwin . 2023-10-01
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Beautiful inside. Lots of space between tables. Service was very prompt and friendly. Scones were excellent 👌.
Stephen Graham . 2023-09-21
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Lovely food and very friendly staff! The place is packed and the atmosphere is incredible and luxurious. Worth a visit
Emer . 2023-09-13
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Very rude and staff are not pleasant to my elderly family members
Jack Shaw . 2023-09-09
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Food good service good atmosphere good we all enjoyed it
Victor Gillis . 2023-09-07
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I visited Ashvale recently for breakfast. I was not impressed by the experience at all. When seated we waited 5 minutes to be given a menu. Whilst waiting for our food other tables that arrived after us with larger groups of people received their food a good 10 minutes before we received ours. Then we waited 20 minutes after finishing for our plates to be cleared and nobody came so we had to approach a member of staff to ask to pay the bill as we had been forgotten about. On our way out we approached the till by the front door to purchase food to take away. Several members of staff walked by us and looked at us and ignored us. After waiting about 5-10 minutes I asked a member of staff if they would mind serving us and their reply was “can’t you just wait one minute!” as well as pointing a finger up towards me when they said it. I will NOT be back and will be sharing this experience with friends and family. The food was lovely however to be ignored and spoken to like that ruined the whole experience in Ashvale.
Ellen Kavanagh . 2023-09-05
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First time there had a lovely lunch great staff & excellent service. Defo going back.
Mark Mcfarlane . 2023-09-01
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A bit of a queue at the door to get in as it's so popular so arrive early.
Silver Task . 2023-08-31
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One of the best breakfast I've ever had
Sean Stewart . 2023-08-26
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1214 Opinions
Just had a Beautiful Meal at the pheasant My wife and I come here occasionally but we are definitely making a point to call more frequent.The food and Service is Top Notch ,Special Thank you for the chefs your food is always 1st class and a Big thank you to Michelle .Great warmth & friendliness you don't get too often, Nothing was any bother and making sure are drinks where always full and that we where happy with our Food. A bit thank you pheasant setting the standard in the Food & Service Industry 10 out of 10.
2416 Opinions
Great experience overall, we ordered 2 whole peri peri chickens one is hot sauce with dressing touch of Lemon and herb and one with the mild sauce only and they mistakenly put lemon and herb dressing on mild but still we are ok but when we are eating the chicken was under grilled which i don’t like much and peri peri fires were outstanding and staff is very friendly and open to suggestions if you need which we like the most needs a bit improvement on chicken while grilling. 100% recommended
969 Opinions
Lovely pub / restaurant with nice decor and waitresses were extremely helpful and friendly. We both chose steak and Guinness pie for our main course. Meal tasted lovely but was let down by the miserable amount of filling in both pies. We both had only 4 or 5 tiny pieces of meat. We did point this out to our waitress at the end of the meal when asked for feedback. She was very apologetic and genuinely sorry. However we did expect a manager to speak to us and maybe refund a drink or something as a goodwill gesture. However bill came for full amount and no one came to speak us. We duly settled up and left disappointed in the poor customer service.
2125 Opinions
Ordered small fry which was mediocre and semi warm. Service without a smile. From experience until recently free tea with breakfast food as described but not any longer now. Paid £15.65 sharing a pot of not hot tea which was supposed to be separate. Consider this to be beyond the pale. Can't understand why Management doesn't take action based on Trip Advisor review summary for this restaurant. Return visit - no, elsewhere.
328 Opinions
My Dad and I go here every Sunday morning. The staff are always so friendly and the coffee is great! It's just at the entrance to the Tow Path so a great place to stop for a break! Can highly recommend the Cappuccino, Cornflake Square traybake and their bacon baps are amazing too! Definitely the best coffee shop in Lisburn!!