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4.1

Based on 1.698 opinions finded in 1 websites

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Nº 181 in 353 in Lichfield

CUSTOMERS TALK ABOUT DISHES WITH..roastchickencookedpudding
Score
OpinionsNoteGoogle1.6984.1

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Good experience however, my meal was a little on the cool side although my husbands was hot.. Food quality was good for a Sunday roast .. Shame about service at tables going and having to use an app ... Coffee machine needs looking at as coffee could be better and alot of the time is on the blink ..

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Sharon . 2024-11-11

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lovely food and lovely place the service was amazing i think his name was harry i’m not sure was about 6 ft 4 with dark hair he was lovely the lad deserves some praise.

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Jack Haycock . 2024-11-11

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The service was disappointing, told we could order from the table as we were a big group, ordered drinks that were wrong twice then told we had to order food at the bar after starting a drinks tab? None of it mades sense. The roasts were ok at best, unfortunately every seemed to get a different size portion of veg and potatoes despite most of us having the same meal. Service felt very much “throw it on the table” including putting hot gravy boats in front of my 9 month old who luckily didn’t burn himself, the pub as usual was fairly clean and a nice environment but service throughout was well below par

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Olly Benn . 2024-11-11

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my food was superb, and the service from harry was even better, what a pub🤩

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Alfie Maguire . 2024-11-10

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Very nice experience, friendly staff and good food.

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Paul Wright (TONKA) . 2024-11-10

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Great quality food and good service from Harry👍

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Patrick Smith . 2024-11-10

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Shocking service Non existent, had to clear our own plates and 2 visits in 2 weeks won’t be back

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michelle dean . 2024-11-09

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Great business lunch by the canal watching the narrow boats puttering past

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Michael Cully . 2024-11-08

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Visited mid-afternoon on Friday 4th October. We had booked ahead as it was a party of 11. The pub wasn't busy but there was a nice atmosphere. The staff were very friendly and the food was excellent and good value, with generous portions. This was our second visit to the Ash Tree, and we definitely will be back in the near future.

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Brian Parker . 2024-11-01

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nathan and grace were absolute fantastic and great cooks and best people ever, even if grace embarrassed when she brought my cake with a candle (that didn’t go out) which then got my family to sing happy birthday at me, overall great service and nathan and grace were again FANTASTIC ❤️

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Milly Roadway . 2024-11-01

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Excellent service. Food nice and hot and plenty of it.

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Granville Henderson . 2024-10-28

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The purpose of our visit was to celebrate our son’s 10th birthday. I originally booked for May 4th but had to reschedule due to plans changing. The staff couldn’t not have been more accommodating in enabling me to change the date to May 6th. I also asked ahead of time if it was ok for us to bring balloons and decorate the table, which they were more than happy with. On the day, we arrived with doughnuts and candles (our son wanted doughnuts instead of cake), again the staff were very helpful and arranged them on a plate to be brought out after our meal. The only thing that let our visit down was that several food items were out of stock. My husband was unable to have the mixed grill because there was no steak. My MIL couldn’t have the kebab and fries because there were no kebabs. The New Zealand Sauvignon Blanc was also unavailable. I completely understand it was a bank holiday weekend, so customer numbers would be higher, but I would have thought quantity of order would have been increased to cope with the extra demand. Overall, it was a great experience. We regularly frequent the Ash Tree and will continue to do so.

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Kayleigh Richards . 2024-10-22

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Food served hot and well presented.warm friendly amd clean.park and seating area outside.alongside a canal so you can watch canal boats go by.plenty of parking space..very nice sunday dinners. Room for dogs also.

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anita colley . 2024-10-20

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Was awesome to say everything is opened back up only 1 bad thing no red velvet cake...

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Michael Hawkins . 2024-10-20

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Fab service and food is amazing will visit again

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matthew cambridge . 2024-10-19

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The food is delicious, served really quick, priced well too. The staff there are very nice and friendly. It's nice and warm in the restaurant too.

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Zoe Monk . 2024-10-18

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It could be so much better ,sunday lunch ,yorkshire pudding was sad and they 4got my roast potatoes, arrived later, meat was cooked lovely.

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Jill Pegg . 2024-10-18

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Absolutely fabulous, good food, lovely staff and calm atmosphere 😁

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LucyLou . 2024-10-15

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Lovely little country type pub in the rural part of cannock. Staff are friendly. Kids play area outside. Plenty of parking. Just a nice friendly atmosphere

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L (L) . 2024-10-14

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Friendly staff, lovely place and atmosphere

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Jack Earll . 2024-10-11

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Very welcoming atmosphere was greeting straight away on arrival and taken to our seats. Food was lovely. Service was very good by Lily, we will be back again

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Dana Blocksidge . 2024-10-09

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Visited here twice while moored in Rugeley, having passed a few times. Good gluten-free options and knowledge. Nice to know they have a dedicated fryer for gluten-free foods. Friendly service both times and nice canalside area.

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Alexander Bavin-Crawford . 2024-10-07

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Main reason for visiting was to have nice meal with family. Two roast Sunday dinners felt like they had been plated up hours before. Roasters were hard- not crispy on outside/ soft inside, Yorkshire pudding was hard- are they from frozen?, gravy was too thick, broccoli was green/brown- need bicarb in water, mash was 'old'. Also chicken of hunters chicken was tough. Mac n cheese meal was OK. Puddings were ok.

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Linzi Kernick . 2024-10-07

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The meal was lovely staff was helpful and polite, couldn't fault the place or the staff everything was great clean and tidy the safety measure were meant, we would go again

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Sharon Taylor . 2024-10-06

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Amazing service and food always friendly and food is always hot

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Mark Hill . 2024-09-30

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Absolutely fandabulishious! Wonderful food, service and the chips are incredible 😁

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Matt Dawson . 2024-09-30

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Nice food, burger was excellent and good food for our fussy kids

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Phil Cook . 2024-09-30

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Good quality food and great promotions

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Kapow! Retro Gaming . 2024-09-30

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Great food, quick and friendly service

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Claire Cook . 2024-09-30

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Food came very quickly and was fantastic

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Samuel Bradshaw . 2024-09-30

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Only been here for an after work pint but the staff seem friendly enough! Good selection of beers!

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Simon Godwin . 2024-09-29

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My husband and I came to the ash tree for a birthday meal. The staff were extremely helpful and attentive. Lily especially was fantastic. The food was exceptional and presented very nice . The Ash Tree was exceptionally clean. I would like to say Thankyou to lily and all the amazing staff. I highly recommend giving the ash tree a visit

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Michelle bird . 2024-09-28

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Great service with Georgia today . Lovely atmosphere when entering. Thanks

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Ange Jones . 2024-09-28

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Service and food is always amazing, I visit regularly and never have any problems. Georgia is always friendly including her colleagues. My only negative is there could be more choice on the menu.

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Devon Mcaulay . 2024-09-28

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Had a lovely meal at the ash tree today was served by Lauren great service thank you very much

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Olly Ingram . 2024-09-28

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Excellent service from Lauren, made us welcome and was very helpful!

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Julia Follows . 2024-09-28

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1My wife and I had a lovely couple of hours here this evening, I had the mixed grill, she had the chicken flatbread kebab, staff were attentive and the food was nice for an impromptu mid week meal out.

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Philip Foyle . 2024-09-27

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Great atmosphere and friendly staff…lily and the e team was a good bunch

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James Weaver . 2024-09-27

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Great pub with great food. Lily our server was very friendly.

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Lynsey Hartless . 2024-09-27

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Always fantastic service, lily looks after us very well when we visit!

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April K . 2024-09-27

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An outstanding experience! The food was delicious and well presented. The service and staff were excellent. A special mention for Lilly who went above and beyond as part of the bar staff. Many thanks for making our visit and evening very enjoyable.

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Mark Ison . 2024-09-27

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Really good Service and nice food our server lily was really polite,friendly and helpful

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michael padfield . 2024-09-26

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Great food and 1st class service from lily 🫡

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Yeoj . 2024-09-26

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Great food and lovely service we got from Lily

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Carson . 2024-09-26

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Would give lily 6 stars! Friendly attentive service, had a good laugh with her too. Food is brilliant and very tasty.

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mc gamer Millson . 2024-09-26

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Lily was a brilliant server, food was great as always

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Jack_ Arrowsmith04 . 2024-09-26

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Service was out of this world and the food omg mouth watering perfect definitely recommend going and the service from lily 100out of 10 she was great

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Bradley Oneil . 2024-09-26

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I was served by a young lady named Jasmin, she was very polite and extremely helpful, would recommend this place to all friends and family

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Helen Broad . 2024-09-25

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Visted recently the food was amazing and the staff are very polite would definitely recommend 👌

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Booy . 2024-09-25

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Upon arriving we got given a table near the window, however to get to the table we had, go past 2 round tables and you couldn't get, it was too cluttered. Once seated we told to go up to the bar to order our drinks and food. In the whole times that we have been in this pub, we always got a waitress to our table. Once decided my partner went to the bar, there was one bloke, I think the manager, serving. It took 15 minutes for him to get served. We go the food, the waitress had to lean over another table, now empty, to pass us our food. No one asked us if our food was OK. Once finished we had to pay at the bar, we could have done a runner as there was staff about, but we didn't. The service at this pub seems to have gone downhill since the nice lady left, when she was there, we were in every week.

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Vicky Collis . 2024-09-23

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Sent complaint in directly. Food was ok, rest was dire, changing your two year olds nappy at the drinks table isnt really what we call correct. No access to changing facilities, food took forever and came at different times for different people in the party. Just a poor experience I cant respond to below reply, time it took to deliver wasnt the full issue... both were ordered at the same time but arriving bang on together wasnt the full issue... ... nearly an hours wait is ridiculous in the first place tbh when the pub wasnt exactly packed out and such a different waiting time between the two orders done at same time.....think they waited another 15 to 20 mintues.... one of the orders just had to be placed at bar as couldnt be amended/sorted/done on the app for the children.....thus why done differently. and the key was asked for... "dont know where it is".... why facilities arent in both gents and ladies as most other places is another question. not great... if you dont get criticism when things are poor you cant fix them... so go forth and fix

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Chris Elv . 2024-09-15

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Lovely meal out this evening, excellent food & even better service especially from Lily, she’s a credit to The Ash Tree

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Tia Ruffle . 2024-09-06

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Excellent service, from the bar staff and the waitress’s especially Lilly so friendly helpful and nothing was to much trouble 😊👍

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Mark Ruffle . 2024-09-06

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Just had a pint, looks a nice pub on the Canal.

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Kevin Cartwright . 2024-09-03

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Had a turkey roast and most of the food was really good

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Hayden Haney . 2024-09-03

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One of the worst Sunday roasts I’ve ever had. :( It was busy when we got there we ordered starters breaded mushroom & the chicken popcorn starter was missing the salad not the end of the world but i do like rocket with my chicken. It was lovely & hot it took 30mins to come out but it was busy it had died down when we got our starter took a further 30mins for mains, we was hungry and this is why i didn’t send back my food i didn’t want to wait another 30mins for something else. Yorkshire pudding was rock hard we left them. The roast potatoes was soggy they must have been cooked in that much garlic it sent everything on my plate sour/garlic tasting, Which isn’t great on a roast i tried 1 left the rest, pickled cabbage on a dinner not my thing i left that too. Broccoli was solid … carrots were soft… i did eat the mash, the chicken which was nice and very hot & the carrots. My other half picked at my left overs because he will eat anything. I did tell the bar staff, she offered me the money back but i wasn’t complaining for that reason. If its going to take an hour for food to come out it should be hot & fresh and taste nice and not stale, solid, sour. Sad because last time food was amazing & we were really looking forward to trying a roast.

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Hollie Ellitts . 2024-09-01

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Come here very often , great service every time

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Patricia Minshall . 2024-08-30

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Lily was an absolute star she managed to sort our big party table out without any fuss what so ever and her charming smile was a sell out.

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Tony Brown . 2024-08-30

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Good beer, nice main, good service. Lily served us and was friendly.

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Simon Hearn . 2024-08-30

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Lovely food and excellent service Lily was extremely helpful

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Mariob Hodson . 2024-08-30

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Just had a lovely mixed grill and a big fish&chips, great 37th anniversary 😋

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Tony Doncaster . 2024-08-29

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Came here for a meal with family , good selection of food and drink,server lily was very helpful

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anthony adams . 2024-08-29

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Very poor meal. Seriously overcooked steak to the point of black. Should of been medium rare. Missing mushrooms. Very basic, small portions. Pastry rock hard on pie. Mash gloopy, and thick. Obviously not real mash. Servers come nowhere near whilst we were eating. Not worth the money.

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claire . 2024-08-28

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Lovely clean place, service good, food lovely lots of choice

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Andrea Pike . 2024-08-26

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Nice peaceful place for a midday stop. Right on the canal with narrow boats passing. Food plentiful and staff really friendly. Not sure what it’s like when really busy.

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Steve Griggs . 2024-08-26

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Lily and Chloe were epic at serving. Chloe, try the Rhubarb and ginger ale, you will love it whilst cruising along on your boat 😉

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Amy Dearne . 2024-08-23

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Lovely food and service Lily treated us like a vip and my 2 year old loved the play/park area afterwards 😊

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Tracey Oseland . 2024-08-17

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Popped in for lunch. Staff were surly and never smiled once. Ordered jacket potato which I have to say was awful. Microwaved, extremely dry with the smallest amount of tuna and no butter for £7.79! Side salad was nice. Won’t be returning

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Jenny Adams . 2024-08-17

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Food was nice could just done with it being hotter especially the mushy peas. The large fish was very nice, and cooked nicely too!

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Nita Routley . 2024-08-17

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Lily was very polite and helpful

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Andy Tucker . 2024-08-16

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A lovely friendly atmosphere with nice food, very professional. Our waitress was Lily who looked after us. A nice tasty meal, we all had different, every thing was cooked nicely and presented to us with a helpful smile. Highly recommend if you want to sit watching the world go by alongside the canal.

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malcolm phillips . 2024-08-16

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When paying staff showed me how to download a voucher for 30% of mains you have redeemed yourselves

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Sue Stephenson . 2024-08-15

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Enjoyed my meal here with friends good waitress service and great bar service by Lauren. Will definitely be coming back 👍🏼

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Georgia Cope . 2024-08-13

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I was visiting a local National Trust property with a friend and we decided we would call in for a meal Yes it did seem great from the road being next to the river. However, the staff were unwelcoming and appeared unhappy, when I ordered a drink there was a hair attached to the glass and the young lady just pulled it off, I said sorry I would prefer another glass, she took it off me rolled her eyes and took another from the shelf and poured the lager from one glass to another and put it down in front of me, no apologies When we came to order two Sunday roasts we were told no yorkshire puddings left. I asked if we could have the cauliflower and cheese tart instead and I was told, NO Plan b then, two steak and ale pies, yes they were tasty but we were hoping for some compromise with the roast The tables were sticky and seats we had looked worn out We didn't come away with a very good impression of the staff and venue

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Jan Murby . 2024-08-12

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Came for Sunday dinner with family, service was good and food was spot on. Didn’t have much of a wait and was very happy with our visit

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Lauren Daley . 2024-08-11

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Excellent service by all staff, but a particular mention for Lilly who was really chatty and very pleasant. Really enjoyed the food, atmosphere, and pleasant staff. Will continue to visit this establishment.

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Robert Somerville . 2024-08-09

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Always feel welcome ,friendly, and the barmaid lilly was professional and very polite

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Gizhewkin . 2024-08-09

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Fantastic service from Lily, friendly staff, great food and lovely location with kids play area. First time visiting and will definitely return.

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Leanne Smith . 2024-08-09

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I’ll be honest here so we waited quite a while for food to arrive then my daughter was missing her garlic bread when we asked the reply was they had ran out simple as that , my food was average , so won’t be going back

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Darren Leach . 2024-08-08

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good food, amazing staff especially lauren.

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beth miles . 2024-08-05

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2 mixed grills absolutely awful , no staff, food abysmal , will never go back

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Gary Tindill . 2024-08-04

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Staff were friendly and attentive. Pub was clean and food was nice

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Sally Fairhurst . 2024-07-29

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Lovely to sit by the canal and have a pint . Staff friendly and food good .

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Sharon Ward . 2024-07-26

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Love this pub! Everyone who works here is so friendly and great service! Would definitely recommend!

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Amy Archer . 2024-07-21

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Amazing service of Lauren, so lovely!

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RoCa . 2024-07-20

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Fabulous service for a large family meal for my son’s university graduation, great service from Lauren & her team

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Emma-Lucy Carruthers . 2024-07-20

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Great customer service from Chloe. Gave us good advice on the menu and it was superb. Will definitely come back.

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kelly george . 2024-07-16

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Great service, food was good and the atmosphere was great. Especially for a Tuesday night

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Daniel Orgill . 2024-07-14

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Excellent service today. Lauren’s service spot on. Will return :)

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Sophie Sharratt . 2024-07-14

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Popped in for a quick drink, prices an reasonable and the service was very good. Will return for a meals later in the year.

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Anthony Bailey . 2024-07-14

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It's been a while but I found it as lost its atmosphere the staff not very friendly. And the meals could be better.

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KR GALLETT . 2024-07-12

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Family Meal. Lovely food, lovely staff, lovely visit. Thanks

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Bev Summers . 2024-07-08

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I had my wedding meal here in 2022 and had a couple of meals since and I love it. Lovely place. Nice clean and tidy. Always friendly staff. I can't fault anything. Good job guys. It's always a pleasure to visit

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Nicky Pearce . 2024-07-08

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food was not very hot but edible .

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Bill Williams . 2024-07-03

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Nice location by the canal. Just stopped in for a pint while out for a walk. Chap behind the bar pleasant enough, but pint of Neck Oil over £6 is taking the piss a bit. That's Marston's gouging for you I guess <edit after pub response> Yes, appreciate your hands are tied. Have seen a few Marstons pubs go down because of their tight grip - hopefully they'll learn the lesson before going the way of many of the big pubcos.

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Andy Mcnally . 2024-07-02

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Had a lovely cold drink by the canal with my lovely wife 💕 the weather was lovely and hot 🔥 the staff were lovely and welcoming 🙏 10/10

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Stephen O'Neill . 2024-06-30

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No issues. I ordered beer, I ordered food, I ordered more beer then ordered a dessert 🍨 everything came as it should so +++++

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Matt Tranter . 2024-06-30

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Georgia was excellent today very friendly and helpful

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Shaun Thompson . 2024-06-24

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We really enjoyed our visit, food and surroundings were lovely, particularly enjoyed eating outside watching the canal boat's passing by. Would definitely go back, they also take blue light discount 😀

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Robert Hillcox Acoustic guitarist . 2024-06-22

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Amazing food! Always fresh, Good portioned sizes. And great value for money.

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ann johnson . 2024-06-17

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