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2,50

Based on 16 opinions finded in 1 websites

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Nº 803 in 983 in Ealing

Nº 79 of 82 British in Ealing

Score
OpinionsNoteTripAdvisor162.5

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So after being a customer of Asda for many years receiving my orders delivered to my home address. I made an order as usual. Two for the same day! One order arrived on time. The second order was due between 9pm-10pm. The order NEVER arrived. Called customer service who appear to be in India or somewhere similar. Who informed me my order was down as DELIVERED. They suspended my account and said they would investigate. Next day got an email stating, the account would continue to be suspended and no refund would be given. £130.00 just gone just like that. I have been robbed by Asda. Would never recommend anyone using their service

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evablessed . 2024-07-17

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Asda is we’re I get my food from not to bad I hate it tho when stuff gets subbed for rubbish it not too shabby tho although it is at times good I love it

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Jack Day . 2024-01-24

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So I use to buy my groceries at ASDA (store and online) I normally would ask for delivery at home, and sometimes would actually go to the shop. After 1.5 years of ordering online, today I moved to Tesco. The service to deliver at home wasn't perfect (they failed 4 times before) but last weekend, they not only failed to deliver, but also the driver said it was "delivered" on the system. Right away I called the customer service and they said "sorry sorry"...but nevertheless my account was charged 80 pounds. 2 days later I called, same thing, "sorry sorry", and after 3 days I had to call AGAIN, saying the money wasn't on my account and only then they confirmed that all was clear and the money would be transferred. Missing a delivery, saying it was delivered, charging me, making me make 3 phone calls asking for my money.....tell me, is this a company who value their clients? Oh of course they didn't give any compensation or anything. just a big "bugger off", so I understand and today was my first day doing the monthly groceries with Tesco. You treat your customers like this and I hope you will lose them

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Joana R . 2022-11-12

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Asda in farnborough is charging customers for car park while shopping at their store, their shelves are empty, and they don’t have even a clear sign at the entrance of the car park stating that is a chargeable car park. Every little helps as Tesco says

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mohamed . 2022-07-20

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We are quick to criticise and slow to praise So let us correct that! I have been in hospital for the last month Asda have been amazing I have been ordering 2 to 6 items idea Little treats to help with the recovery It did not matter how small the order. They delivered to the reception at the hospital nearest to my bed.I received every order The drivers were clearly dedicated and empathetic I am truly grateful. Thank you Asda

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KendalMint2 . 2022-05-11

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I have placed an order with Asda , and the driver came yesterday under my house but he didn’t give me my order he just left , his excuse was he didn’t know where is my door however my door is so clear and obvious, and even if so why he didn’t contact me to tell him where is my house ?! , I called the customer service and they are so funny, telling me will give me £5 voucher ! And I can place my order again when I want to place my order again water’s price increased by £7 and olive oil’s price increased by £7.5 , and they still hold my £103 and I will wait the refund , so professional, so holding my money for 5 days and I will place new order with £15 more , such shame !

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415moustafar . 2022-01-28

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Do not go to this store!!! Thieves operate in this area. cars are broken into and property stolen on regular basis. There is inadequate CCTV in the car park. Theives know that they will not get caught as there is no evidence. I was watched as I went in the store and within minutes my car was broken into and substantial property stolen. Rather than helping me, staff told me that this is a regular occurance. Despite me being extremely upset and fearful of my safety, they left me at my own devises in the dark and returned to the store. They dont put signs up warning their customer that the car park is a crime hot spot as it does not look good for business. When I spoke to tHE manager why they dont have signs saying 'Beware theives operate in this area', I was told that they do not have to and it discourages customers from comining shopping there knowing its a crime hot spot. Instead they rely on tiny signs scattered around the corners of the car park saying they do not accept liability as you 'park at your own risk'. I will never be returing to Asda again. The staff are poorly trained. Customer services in this store is the worst I have ever seen. The store manager is completely and utterly incompetent. Do not go to this store and tell your family and friends about the dangers they face. If I can help even one person spare the pain and trauma I have gone through after reading this review then it would be worth it.

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Stay93727 . 2021-05-19

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They don’t know how to deal with customers specially asain security guard was soo rude and he thinks every customer just come to steal I would never recommend Acton Asda even the staff don’t know how to handle I’m busy time it’s soo dirty

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632rimshak . 2020-11-07

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This Asda is massive there is a opticians and a pharmacy you can also buy toys for the kids, stationary and equipment and utensils for the kitchen. They have a lot of choice and a large self service. There are lots to choose from and large selections in the products. You can also buy clothes for kids, men and women there is also school supplies for the children such as stationary, clothes and accessories. There is also free parking and a bus stop close right next to asda. The hospital is opposite asda and there are a few buses that go there. There is also a car wash that is affordable and don't take long to wash your hair. They do click and collect

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MissBusy22 . 2020-08-08

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Handy coming off the A40 for petrol and some snacks as always I went in to get a few bits and came out needing 2 bags but its a big store with lots of departments and a chemist

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JetsetLL . 2019-02-18

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Plenty of parking , cheap petrol and a very large asda store ,lots of choice and frieindly staff. The plus being a nice sit down for a tes or coffee

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William M . 2018-10-10

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Perhaps it was becuase this was lunchtime but this was not a welcoming place. A bit untidy and the service was slow and chaotic. Three people serving but oh so slow. Aircon was welcome though.

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seattaxi . 2018-07-24

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Weekly shopping Great supermarket Quality Value for money But we never get offers as these have already been by the staff and nine left for customers Needs a clean up drastically Too many trolleys lying around behind the tills Was not happy last week Friday went to champagne Not a single bottle in shelf Funny enough that most shelves were empty including bakery and no staff in bakery All ice cream freezers did not have any ice creams totally empty Not impressed What you doing? Your customers will go elsewhere We ended up shopping for all other goods at Iceland’s and Morrisons

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Kajolrani . 2018-07-09

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Having been to the first rate cafe across the road for lunch I came for a shop and a cup of tea. This cafe has little to recommend it. Food fairly cheap though.

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sheepygold . 2017-10-31

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Diversas opções de mercado, inclusive comida pronta ou pré-aquecida. Adorei o cookies dele, vale a pena experimentar.

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gabrielablanzarin . 2017-09-26

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Opçao para quem nao quer gastar muito em com alimentaçao mas quer comer bem alguns mercados tem comida pronta tipo arroz, frango etcs e sao muito saborosas por um preço bem legal. Vc come bem pagando menos e nao come mal nao pq as comidas sao bem feitas.

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152angelc . 2016-11-18

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