Based on 109 opinions finded in 1 websites
Based on 109 opinions finded in 1 websites
Nº 579 in 732 in Pembrokeshire
Opinions
Disgusting service on 09/02/25 at 23:00 by a short blonde woman. She wasn’t interested in serving me at the kiosk at all. Didn’t let me finish my sentence before she was turning around & walking away. Asking her to serve me was a total inconvenience. Seemed as though she just wanted to return to doing nothing. I haven’t had this service at this garage ever- may be worth looking at alternative staffing.. this is no way to treat customers. Won’t be returning, unfortunately for the business, this is due to their poor staffing choices.
G M . 2024-02-10
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Terrible experience here with the night staff at 23:00 on 09/02/24. She was rude, confrontational and everything was too much to ask when asking for items from the shop at the window service. She tutted and was sarcastic when I stopped her walking off after I requested for one item. I was requesting several items and so I said, “oh sorry, maybe it’s best I give you a list rather than you coming back and forth” to which she tutted and said, “yeah, that would be useful wouldn’t it” in a very sarcastic and passive aggressive way. This is no way to speak to customers. Poor form from this garage. Been coming here for years, long before it became ascona and I am yet to have received this sort of service. A real shame. What will be done about it??
E M . 2024-02-10
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Nice Sausage and chips from the Fish and chip shop and Great staff Good selection of products In the Nisa shop All under One Roof Best In Wales 🏴.
James . 2023-10-05
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Almost £5 for kitchen foil! Day light robbery.
Lana C . 2023-08-11
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Lovely sausage, lovely service, Levi was a wonderful help
jade goldsworthy . 2023-07-14
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What a fantastic filling station! The one way system and 2 lane system works great. Staff very friendly and helpful, will be using this station much more in the future. Great work as always by Ascona!
Will Field . 2023-05-19
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They charge £1 to put air in your tires, in response to the comment below, at the time Tesco garage were charging 50p and the garage in Kilgety is free Merry Christmas
Luke “EVILshockwave” m . 2022-12-25
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This review was over 4 years ago. A lot has changed since then and the place is looking so much better.
Vicky Hughes . 2022-12-25
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Ordered through the the app and stated the delivery time. Arrived as requested only to be told the food hadn’t been prepared. Some of the items were unavailable and received a refund for these. Told it would take 10 mins to be prepared and it is currently 40 mins since I was told this and I am still waiting. A Number people have since asked for food and have been served immediately however my order was further delayed as they had no chips!
Matt Hoe . 2022-07-30
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Purchased a battered sausage and chips tonight. Neither were edible. If you intend to sell food which has been held for such a long time please inform the customer or sell for a reduction to reflect. Had I been told of this and had an informed choice to continue with my purchase I would not leave such a negative review. If Ur open late serve fresh food till late Sorry unable to reply to owners. No it was not brought up to staff as we brought it home to then find it inedible. Both the sausage and chips. Sorry this is not a good review but I feel it was not acceptable to sell. Have returned following this review and manager stating they would rectify. Food was very nice and feel it is only fair to update my review. I am grateful that the managers listen and act. Thank you and wish u all the best moving forward 👍
Debbie Phillips . 2022-05-17
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I walked to here this evening and no one was their. What has happened to use been 24 hours?!!
Graham Wicks . 2022-05-10
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Been going to this fish and chip shop for a while whilst we are down on holiday. I have always found the staff friendly but tonight was served by a young man who had only been there a week whose customer service topped the usual staff members . Also the fish and chips was the best so far to date. Looking forward to coming down to the caravan again soon .
Adam Large . 2022-04-22
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Sells red and kero. Easy in out. And a Gregg's next door.
Mark Jones . 2022-03-07
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Fuel is really competitively priced, nice modern set up.
josh fiddy . 2022-02-13
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Horrible sausages, batter overcooked, chips undercooked and they put the wrong pie in. Totally incompetent.
karen petty . 2021-11-02
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Great staff. Have iceblast that's a 10/10. Yet to try the fish bar so can't give it a 5star review until I know what it's like. But the new revamp has braught it to the next level just a shame it not 24/7
liam ward . 2021-09-29
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Called in for chips and sausages with friend and her children and my own children. Friendly staff shout out to Kayleigh. We all sat down and enjoyed our food. Thank you
Teri Louise Briskham . 2021-08-13
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Been here twice, the first time was okay - batter on the fish was soggy which apparently was rectified. Came back a second time and fish was undercooked - and had no home made tartare sauce that our meal shoukd have come with, instead we got packets which were nowhere near as nice. As much as I don't like to say it I don't think we will be back.
Sarah Tattershall . 2021-08-13
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Fish Bar was truly disgusting. Was excited for the new fish bar to open and for Pembroke to get some new business. Just spent £17 supporting local business to have the worse food ever. The fish was cold and my dads chicken burger smelt of perfume he eats anything but wouldn't eat that. So disappointed for the community. Cannot comment on garage or launderette as did not use.
CH 2016 . 2021-07-10
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Just had food from the new fish bar, and well what can I say it really wasnt that good, the large chips are not exactly large, the risole, battered sausage and fish cake were hard and the chips were only luc warm when I only live less then half a mile from the shop and I drove .the fuel is priced well and the new shop is well laid out which gained a star after my first purchase at the fish bar I can honestly say I will be going back to my regular chip shop
nicky davies . 2021-07-03
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Got fuel, Not overpriced like some places. A little shop inside with all your basics and ever friendly staff. And a good selection of comics for when I am going past on my way to visit the grandsons. Good little place Not here right now. It was flattened and is being made into an all singing all dancing shiny new garage. I do hope it doesn't lose what gave it its appeal.
Joy Mardon . 2021-06-01
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Great priced petrol. Unfortunately the petrol pump doesn't click off when the tank is full. So the petrol went all on my shoes and floor. I did report it and said it's obviously happened before due to the heap of sand already on the floor, just on that pump but there was no note to warn me. I asked them to put a note on the pump to warn the next customer. They just stared at me!! Eventually the lady said the engineer was coming on Monday to fix it. Thou I'm not sure I believed her!
Jane Richardson . 2020-09-14
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Poor social distancing. Poor signage .very dirty looking Garage facilities. To narrow exit not clearly marked .
Peter Duffin . 2020-08-29
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One stop Grocery shop - and fuel...friendly helpful staff...onsite laundry if you're on holiday too....decent services
Gary Hague . 2020-08-26
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Easy access, close to town and has a handy store which sells virtually f re ting
Pete S. . 2020-08-24
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All your day to day need, hot food and coffee and a great price
Gangrel Lewis . 2019-10-10
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Very friendly staff, pretty much has everything you need
Caroline ann Thies . 2019-09-08
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Used it on my tour a couple of times , very efficient service with obliging staff .
Glyn David . 2019-03-12
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Friendly and helpful staff. Avoid it on school starting and finushing times it gets busy.
Stella Davies . 2018-11-22
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Always fill up there petrol for the car and the staff are good as gold
Sandra Kember . 2018-11-20
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You can grab a great bargain while you fill up your car
Mark Jones . 2018-11-09
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Local convince store used the onsite launderette
Stephanie Browning . 2018-06-23
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Open early until late not to expensive for fuel
Leighton Nevitt . 2018-05-31
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I use this garage regularly on a weekly basis. The staff have always been friendly. However last Saturday I put £10 of petrol in my car and my card declined the transaction. The staff two women were u believable in there approach to me demanding that I find a ways to pay as this was I quote not only . I explained there was no means to pay until Monday. The other woman was then brought into the conversation with again extreamly hostile rude argumentive attitude demanding I leave personal belongings. jewellery or. phone.( I left neither) this was for a £10 debt. As I told the woman I hadn't stolen the petrol I hadn't intentionally set out not to pay them and If I did have a ways to pay I certainly wouldn't of stood listening to such a disgusting display abusive bulling..
Elaine Taylor . 2018-04-23
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Lovely and friendly customer service
Craig McDowell . 2018-01-19
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Great One Stop Shop.....and the Lady cslled Stevie in the Launderette is one of the most helpful staff there is there.... Not living far away its a pain to go into Main Street to go all tbe way roind , when The Green Station does it all.. Well Done !!
Clear Skies . 2018-01-13
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The site is slightly cramped and the shop is very full, but the problem here is the staff, lukewarm and not very motivated or competent. I occasionally use the Hermes parcelshop facility here, but generally drop off at Crossways in Neyland, even though I'm a resident of Pembroke! Excessive 50p card surcharge levied here on purchases under £5.00, even though that is a violation of the Merchant Services agreement! Recently added a launderette facility to the site and there is a cashpoint and some amenities instore, but overall, only consider using this if you're desperate, as there are better alternatives locally.
Quetelet . 2017-12-16
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Wow wat a fuel station ,they sell everything u need
Christian Page . 2017-10-26
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Very good selection of food and fast food. Fuel price always fair.
Kev the Rev . 2017-08-29
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You can fill up your vehicle here. It's reasonably priced. There is also a shop here.
Lisa Byrne (WelshSB) . 2017-08-02
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Nice friendly staff and a well stocked shop.
Jason Kilby . 2017-03-14
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All staff are extremely pleasant and they sell su h a range of products for a service station
Anna Sullivan . 2016-05-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Lovely evening and lovely food. Emily was so nice and accommodating. Thanks you all at the Royal Oak