Artistry in Derbyshire Dales

First the good part, the staff are lovely, especially the older man and woman who work there. They’re always really friendly. However, the food is always cold, we usually have to wait ages, we have a large family and expect to wait a bit but it’s ridiculous here. The burgers always look like they’ve been thrown together from across a room. The milkshakes have too much flavouring in and are kind of unbearable to drink and the hot chocolate is so watered down it’s just brown water.We’d rather drive to Ripley than visit this McDonald’s, I don’t know how they can get it so wrong.

Charged me for our meal twice and have not refunded

Went in Saturday 9th March 4-15 ish . How rude was the younge man behind the counter!! Food OK but next time i fancy pizza I will go else where.No Manners at all never said thankyou no smile nothing!

Visited today for coffee and lunch with my husband and dog. We were shown to a table in the side room which is dog friendly and it was fine, if compact. We had a toasted sandwich and a normal sandwich. The bread was fresh, plenty of cheese filling but would have liked more ham too. Nice side salad to accompany the plates. However no salt or pepper on any of the tables and no-one asked if we wanted anything or how our meals were. Coffees were fine.What I don't understand is why a family of 4 without a dog were showed into the same area rather than the other side of the cafe, so it did get very claustrophobic.

Felt like we were in the way by arriving, brought the wrong food. Clearly agreed to let us split the bill then refused when we went to pay. Sorry for the inconvenience, we won't bother you again.