Aroma Pizza Grill in County Durham - Phone Number, Reservations, Reviews

We order from here a lot and are usually really pleased with our food. However on the most recent occasion we were sent an incorrect item. I have tried to go through the help channels on just eat to request a refund for this but have been refused, despite providing photographic evidence. I don’t like to leave negative reviews but feel I’ve been left with no choice given I have not been refunded despite being sent the wrong item. Very disappointing way to treat a regular customer.

food looked good but I couldn't eat it has it had tomato sauce on the top and not belamel sauce I'm allergic to tomatoe lucky my brother come and he enjoyed it

They sent the wrong pizza, was supposed to be Nutella with cheese and we only received just cheese. The lamb kebab tasted more like beef steak than lamb and the whole order was cold. Very unhappy as the delivery guy was late and went to the wrong house only for I spotted him at the neighbours many doors away. Normally order from here and it’s normally superb but tonight was a huge let down

1 hour 45 minutes late No garlic sauce Or bottle of pop Lied to saying there had been a fire in the shop that’s why it’s so late however delivery driver laughed and told me it’s the new management are useless

Took a while to be delivered but worth the wait.. very nice

Absolutely tasteless and was cold pizza dough tasted stale

House special wrap here is fantastic. Food is always very good

AVOID AVOID AVOID AVOID AVOID AVOID Absolutely shocking avoid at all cost a special chicken kebab 5 very small pieces of chicken and a mountain of manky kebab meat the dog would not even eat I suffered the day after as I could still taste the small amount of kebab meat AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID

Wasn’t very nice tbh. Dont know what type of garlic sauce it was but had a weird taste. Parmesan was ok but had better and chips didnt taste overly nice either. Won’t be ordering again which is shame cos it’s very local to me

absolutely gorgeous food and fast delivery: driver was polite highly recommended 5*****

Excellent service good food delivered on time

Portion size, heat and quality always lush

Pop missing. Contents of box just say warm

Pizza was cold,sent it back had to ring about a replacement was told i was not getting 1 as they said the pizza was hot when it returned to the shop,i can asure you it was not when it arrived at my house,all i can think is the driver has a microwave in his car.Terrible service,very abrupt people to deal with.

The pizza was worth it and really nice..but 2.70 for a tiny portion of chips and 1.50 for a tiny tub of garlic sauce was ridiculous

brilliant food got kebab meat chicken kebab pizza nuggets chips and onion rings in a box was amazing deffo be coming back

1st time ordering from here and was disappointed. Chips were missed from order and the food was barely warm. won't be ordering again

Lovely donner meat with chilli sauce & pitta bread

waited 2 hours from ordering shocking

Nicest most neatly packed kebab this lad has ever had in his mouth! 10/10

The food is always amazing. we have been ordering from here for a year now and never had a bad order. We always recommend this takeaway to friends and family

we ordered balti kebab with salad, an extra side salad and coleslaw, the chicken was unreal 👌 will definitely order again

can't fault this place. excellent thanks

Ordered about 2 hours before and came at the exact time I set it to be (recommend anybody to order before the time they want it). Great quality food and arrived perfectly on time hot still. Great restaurant and great food every time I’ve been there Love the place would give 4.5 but I have no clue how

been ordering from here for a while now wouldn't order a kebab from anywhere else food is always lovely 👍

ordered again last night and again the kebab was beautiful I won't order from anywhere else now food is delicious.

Always love the chicken wrap. Absolutely delicious :)

always quality food, order all the time. always quicker than expected times which is great!

we always order our donner kebabs from here meat is always good quality food is lovely.

We’ve ordered from here twice now, and it’s been brilliant both times! Highly recommend

Quick delivery, very fresh and tasty pizzas. Recommend.

Kebab n pizza’s amazing value for money kid’s meals got sent the wrong cake but was still lovely definitely order again

Food is always lovely, staff are very friendly.

Excellent food, kebab box would easily feed 5 or 6

Food was very good and I would order again, it was a lot better than the last time I ordered. Only minor complaint is that there was no coleslaw but that probs just me being picky. Food was hit wh'e it got here.

Pizza was beautiful not greasy and very fresh

Food was very prompt, about 20 minutes from order. However a chicken Parmesan in the north east of England should come with bechamel sauce on PLEASE!!! The parmigiana I had was nice, but I was really expecting a standard chicken parmo.

Amazing food, great quality and price, a little late on delivery but worth it

Came late and my vegetarian partners chip butty was actually a kebab butty. No point in ringing to resolve as the resteraunt has already ignored 4 calls whilst trying to find out were it was. Calzone was lovely though

Chicken wrap is absolutely gorgeous. Love the food and always throughly enjoyed. Thank you :)

Always great food from this place.

Always great food. Been ordering for a while now, never had a bad meal. Delivery was late tonight but it is pay day and snow, so can understand that. Usually rapid delivery. No real complaints

Brilliant customer service and fast delivery every time #1 Pizza Shop in the area

Food is always beautiful and a quick and friendly delivery

Not much filling in mixed wrap

Food is always lovely and on time 👍

Normally amazing food from here however this time it was late, cold and soggy. onion rings were all stuck together, chips freezing and cartons squashed flat

Absolutely amazing, couldn’t fault one thing. The best take away we have ever ordered from.

Very good food and fast delivery

Good food, a little cool but microwaved, cracking value

The food is 5 star, which is why we keep ordering. However, twice now, the app says our food has been delivered when it hasn't. I then contact the shop, who then changes the app to delayed. I would rather they just said it would be late rather than saying it is delivered. But the food is lush!

Customer service was great! Driver was very apologetic for food being late. Quality of food was good and was warm too.

Nice and tasty, delivered on time

Absolutely rotten kebab place has gone downhill last one was bad aswell won’t be ordering again.

Food amazing warm but not hot but was delicious

Ordered some food that never came, ordered at 7:50, rang them twice each time saying they will get it out within 15/20 minutes, told me both times it will be out soon but never came

Amazing! First time ordering. Literally gorgeous pizza. 4 cheese pizza is super cheesy and delicious, highly recommended!

Everything seemed soggy and nor cooked enough Anaemic

That was fantastic. It was half the price and twice as nice as the next kebab in the same class. Double brilliant

The pizzas and kebabs are on another level compared to other takeaways in the area. Best takeaway around, fresh as you like.

Food was lovely will be ordering again

Prompt delivery. Best quality meat used in lamb shish kebab, lovely fresh salad. Chips not the best I’ve had but I am a chip snob. Husband enjoyed his bolognaise pizza and all of the chips minus one.

Didn’t put chicken in munchie box but everything else amazing

The pizzas were so nice. Quick delivery and the food was hot.

Chips were dry and inedible, parmo was poor. Won’t be going back. Shocking

Takeaway at Sherburn Hill sells the most delicious pizzas

Proper nice scran would deffo come again might be my new go to

Ordered 2 portions of donner meat and 2 chilli sauces. Delicious 👍👍

Always great food. Good value for money and great delivery

Ordered from here a few times and always been amazing every time. Always on time or early, nice size portioned and always fresh. 10/10

Ordered a pizza they have taken the money and food was not delivered. Il see you today for My refund...

Ordered a pizza receive a text saying it was on it'd way. Never turned up....

Place isn’t what it used to be. Very generic cheap pizza

Absolutely delicious food. Beautifully prepared chicken kebab all Fresh ingredients. Love the food and service is awesome

Quick delivery and everything was nice and hot. The parmo and garlic bread were lovely but chips were a little soggy. Would definitely order again.

Food was nice and hot and spot on

Love love love the chicken wrap. Absolutely my favourite 😊

Decided to try a different takeaway for once and so pleased we did!! All food was fresh, still red hot from oven and so tasty even the kids cleared their plates. Will definitely use again

Food freezing cold when recieved box was wet staff was rude never again

Pizza and chicken kebab both delicious

Possibly worst takeaway I’ve ever had, garlic bread was the only thing nice, £10 for chicken Donner kebab and got 3 tiny pieces of chicken

Lacking on the pizza topping but tasty

Brilliant, pizza’s and kebabs are very nice, fast delivery polite driver and hot food, I will be back cheers

Delivery on time, food warm on arrival however the chicken kebab was very chewy and tough. Meat lovers pizza very bland, cheesy chips were awful! Absolutely gutted as it’s usually amazing.

Tasty food, great delivery time.

We always use Aroma Grill. The staff are so lovely and the food is always spot on. Nice and hot and always fresh. Wouldn’t go anywhere else!!

Absolutely lovely food! Hot, fresh and delicious.

Very fast delivery. Very tasty

Herşey mükemmeldi en kısa zamanda tekrar geleceğim.

We live just down the hill from this place and after a recommendation from a friend, decided to try it for the kebab. Since then we've mostly been getting their pizzas but everything we've ordered from Aroma so far has been great, including the cheesy/dirty fries and the wraps. They also offer a good selection of drinks. I've had some nice conversations with the three guys there. They're always welcoming customers with a smile and making a point to remember people who go often, and they're very willing to answer questions about the menu. Lovely little restaurant, we wholeheartedly recommend to anyone in the area.

Quick, friendly service. I got dirty fries, new Yorker pizza & donner meat with chilli sauce. Delicious.

Sell fake coke or cheap coke !! I have took photos the cans of coke clearly say not to be sold separately! Also the bottles of fake coke tastes horrible not even coke takes like water 3 pound a bottle getting robbed , when I rang up man very rude and hung up I will be contacting tradeing standards !

Brilliant good. Arrives hot and goes down a treat. Lovely

Chips were under cooked still raw chicken Parmo was undercooked greasy tasted Sour Has left a funny taste in my mouth

Only had a kebab from here so far, but I have to say it was outstanding, quality and quantity absolutely perfect, I can't wait to try their pizzas.👍

Fast service and a good price, however I don’t understand why the toppings are constantly under the cheese, makes the pizza very sloppy, and god knows what cheese they use for stuffed crust as it doesn’t taste very nice, just had a mushy texture to it

1st time we have ordered from here fast delivery and food hot.asked for garlic mushrooms but unfortunately they do not do them.perhaps giving a free 8inch margarita pizza or garlic bread after a 15pound order.food very tasty would order again.

Popped by with my mate yesterday, pizzas were epic, chilli sauce was a bit tingly but in all the food was mint. Will definitely be back.

Excellent food. Quick delivery. Best takeaway around 😋

Great delivery service but pizza is very poor, soggy thin pizza slices cheese and topping fall off your slice when attempting to pick up crusts and garlic were nice