Arnold's Bar & Kitchen in Leeds

Pre ordered our food, waited 40 minutes for it to come out and when it did I can only describe it as something you would make in food tech. The pizza was covered in tomato purée and completely un-ediable! We complained and it came to light they don’t even have a CHEF! The waiters make the food!!!! He even said to me “we just follow a receipe” this is absolutely shocking I’ve never known anywhere not to have a CHEF?! Safe to say we did not pay a penny! DO NOT GO HERE DISGUSTING

We went on a friends night out. We had seen it from the outside a couple of times and thought it looked really nice. After being told on the phone they only did walk-ins and didn’t accept bookings, we emailed to see if we could book. The booking was accepted and we were advised we would be looked after by their Operations Manager. Cool. We arrived to a mostly empty restaurant and told to sit where we wanted and that our pre-ordered food was being cooked. The curries ordered were passable. I was delivered something that identified as a veggie pizza but was what I can only describe as a carpet tile covered with tomato purée, mushrooms, a tiny sprinkle of cheese and the most vicious green chillies. Inedible. After some time the ‘Operations Manager’ reappeared and said ‘Are you all done?’ and took our mostly full plates away. Safe to say this was a once in a lifetime visit. We will not be returning. Sadly dreadful.

As my title says A beautiful looking restaurant that doesn’t serve any food Stayed at the Ibis and wanted something quick to eat so delighted to have an on-site light snacks restaurant as I didn’t want to go out after a long drive Tv advertising 2 pizzas for £20 posters offering quick snack foods So a 7pm on a Thursday I asked are you serving food ? No So went out found a cracking little Witherspoon around the corner spent my money in there instead Shame as it looks really clean and tidy but then I suppose if you don’t serve anything in there it will be

After waiting 10 mins standing around at the door. Every member of staff walked passed and avoided eye contact. When we asked they stated wasn't serving food despite them adversiting food on menu. 5 people waiting at door same situation Poor customer service and rude. Wouldn't advise going if in Leeds.

Seems like the menu is suited for easy dishes for room service. The tacos were as flat as a f@@t. The beef was nice but only a few pieces in each taco so not worth the money. We won’t be back.

Went to Arnold's as we were staying at the Ibis styles and wanted somewhere nearby. Read the reviews and it wasn't so bad... Opted for the beef lasagna on a limited menu and this is what we got. Half a portion of a 99p budget supermarket meal that was cold. It was taken back and nuked to death. The accompanying "garlic bread" was a poor imitation. At best, it was a pitta. The shocking price that I paid was disgusting. Don't bother guys, go to the local KFC. I wish I did.

Was staying at the hotel so ate at Arnolds. Burger was nice enough, however would recommend staff watch their comments behind the shutter as paying customers can hear absolutely everything being said (including comments about food currently being prepared....)

Had a voucher so thought we'd give this place a try. On arrival no one said hello to greet us or sat us down which was a shame. You order at the bar too which I knew but the other table didn't as they complained about it! We ordered nachos, chicken wings, pizza and both types of burger. The chicken wings were really nice and my daughter loved the Korean bbq sauce. The nachos were also fine. Not the best I've ever had but far from the worst. Portions were quite large so I was full after eating mine! My son is extremely fussy so wasn't keen on the tomato sauce in the pizza but I thought it was ok. I do suspect it was definitely a Chicago Town one though! My burger were fine too. It was nice I just couldn't eat it all as I was full from the starter. My husband had the beef burger and it was ok but a frozen one. This place needs music to improve the atmosphere. It was very quiet. The decor was lovely though. The menu is too small though in my opinion.

We pre-booked a table as attending a concert at the arena. Plenty of staff on duty, ordering food and drink at bar fast and efficient. Food arrived after only 10 mins wait Chicken burger was tasty and chips ok, my better half butterfly chicken was rather greasy and tasteless. Pizzas looked good so should probably have had one of those. Staff were friendly and efficient.

We got a deal on wowcher, about £15 for a two course meal with a drink included. It was empty when we arrived so we could sit where we liked. Restaurant area was of a great standard and exceptionally clean. Staff were very warm, welcoming and helpful. We didn’t want a two course meal, so we had a main with sides. The chips were to die for! Our pizzas were huge! However I’m not sure if they were homemade as they reminded me of Chicago town pizzas. Would I go back again, yeah probably. It would be good if they had a bigger menu choice but for what we paid it was good.

Visited with my family for lunch twice when we were in Leeds. The stuff is very kind and the food is delicious, especially the pizza! Great value for money! Definitely recommend!

Visited with my daughter for lunch while visiting family in Leeds. We received a warm welcome by the bar staff and were shown to the dining area. We had a meaty pizza,nachos and a chicken starter which were all delicious. The atmosphere was great and the Yorkshire theme on the decoration made us feel like locals. We decided to go back again before travelling back home and we'll definitely be back next time we visit Leeds.

I was staying at the Ibis Styles and decided to return after a great experience the previous year. What a surprise when I realised that the dinner menu had changed to burgers and pizzas and that i had to order at the bar... Anyway, I decided to eat there as it was a bit late in the evening and went for a Caesar Salad and a pint. The salad was quite average; nicely grilled chicken breast but no parmesan (as stated on the menu) and the croutons were not home made and tasted like bread snacks... Not bad if you want a pizza and you're staying at the hotel but for me it was a bit of a let down and I won't be returning next year.

There is no point booking a table because there is no-one there to seat you and appears to be no booking process in place! We had booked for 6pm but no tables are reserved for you - we were lucky to find one being vacated. We had to ask for the table to be cleared/cleaned and at that point we were asked if we had booked - but were not asked our name or the time so basically anyone can sit down and say they have booked! No-one told us there is no table service and that you have to queue to order at the bar, where there is one person serving drinks, taking food orders - and operating the pizza oven! It took 20 minutes to order food and get our drinks. We thought we had allowed enough time but from 6.20 to 7pm nothing happened - no food, no explanation. At 7 we started asking when our food would arrive - 10 minutes later we were told the fish pie ‘is still in the freezer downstairs’! By this time lots of people had walked out, but the kitchen was still preparing food for the absent diners. Others, desperate to have a bite before the concert, were taking food that they hadn’t ordered and it was general chaos all round. The 2 of us who had ordered fish pie were offered food ordered by people who had left. The other 2 waited until 7.25 and 7.30 for the pizzas (one hour and 30 minutes and they still couldn’t serve 2 pizzas at the same time!). An absolute Fawlty Towers of a place totally unprepared to deliver what they offer. And before Peter D, Manager responds I would point out that there was a similar review in September which he said would be sorted! Sadly there was no management in view, an ineffective system and poorly trained staff unable to deal with diners who had booked tables in the expectation of eating before a concert.

The place is nice and the food was good but the service is appalling. The waiting time for queuing to place your order was too long. They only have one till! It then took an eternity to actually get the food. I appreciate its busier when there is an act on at the arena but come on get some more tills to reduce queues please.

Great services friendly and kind staff. I was served by Georgia who helped me choose my meal! I'll definetely be back next time in leeds!!!

Should really have posted this earlier, but...as usual at Arnold’s, great food and even better service. Just love this place!

As we were staying at the Ibis Styles we booked a table here for a meal before attending Leeds Arena. The menu at first glance appears to be good. You select a table, choose your food/drinks and order at the bar. As it was a...

We decided to eat here prior to us attending a Star Wars event at the Arena around the corner. We arrived approx 610 and our show wasn’t until 730 so we though we had plenty of time.. or so we thought We found a table...

Booked a table pre event at Leeds arena, very long wait and can’t comment on (pre-paid) food as it never arrived. No management onsite to authorise refund. Avoid!

From the flat caps mounted on the walls to the waiter with a sense of humour, via delicious food and drink.... A great way to celebrate my son's graduation from Leeds University !! Our particular favourites from the set menu were the duck terrine, the...

Came here for a birthday celebration. Really good atmosphere even though not very busy. Not a huge choice on the menu but mentioned about salt and pepper prawns and these were provided and were delicious. The roasted cod was also really good. Friendly and efficient...

We had a party of 7 people, and our server was really nice. Cannot remember his name, but he was a tall, thin guy. He was very accommodating.

From ease of booking(online) the food was fantastic and the staff chaty friendly and helpful lovely place to eat. And nothing to much trouble for the staff.

Great service - just what you need before going to a show Friendly staff, great air con which was needed as a warm evening Early bird menu as well as an a la carte

We did not have a meal, but spent an enjoyable evening in the bar. It was vibey, due to people coming back from the Strictly Come Dancing Show that wa held at the Arena

I and my carer went on Tuesday 04/06 and I book a table for 1300 but we got there at 1240. I was surprised that the restaurant empty but the person had put a table looking out without chair.There's about 40 tables very nice. We...

Visited on a Tuesday evening for our anniversary. Lovely place with staff that are very polite and attentive. The waiter was very enthusiastic about the menu and explained everything to us with passion which is great. Nothing was too much trouble and we left after...

Booked and went for the set menu prior to a concert at Firstdirect Arena.As on our recent previous visit, we received a warm welcome and excellent service. The set menu was varied and made it difficult to choose as everything sounded delicious. We appreciated that...

I visited on a sunny day for a work lunch. It was very sunny so we sat outside it was lovely. The staff were so helpful from start to finish. We had the set menu 2 courses and a glass of wine for £26 each....

Steve and his team provide a first class service. Very welcoming and attentive. The food was amazing and the portion sizes were very generous. I recommend the Oxtail Risotto which was heaven on a plate. The chateubriand was stunning. Please do visit the restaurant. A...

This restaurant offers top quality food with customer service that I rarely see these days. You are genuinely welcomed by the staff, then the very experienced management take time to walk you through the dishes on the menu. This classy touch shows you how much...

We arrived on time for our table at 6pm . We were shown to a nice table and handed menus . After a while since no contact was made I asked for some water. Eventually an order was taken but we were then told that...

We visited Arnold for our wedding anniversary. Steve and his team are first class and the food delightful. I am ceoliac and their gluten free menu choice is great - nearly everything else on the ordinary menu but with adjustments. My husband and I shared...

It is attached to the budget Ibis hotel but the food is definitely a few steps up. I liked the decor and the nods to the region and history. All three courses were great and the service was perfect. A very enjoyable evening

Thoroughly enjoyed a lovely evening, food was excellant, bit hidden in Leeds but well worth seeking out. Thanks Steve and team, we will be back and looking forward to 7th June for Four Pillars evening.

I have been twice recently, one for evening meal with Mrs W and once for a business lunch with a colleague. Food on both occasions was generally very good. Clearly cooked fresh and well presented. I had pork tenderloin dish on both occasions. First time...

Staying in the IBiS which is pretty basic ! Arnold’s is however a find. Superb, friendly service. Simple but varied menu - everything is definitely cooked from fresh and really clean tasting ! They have a dedicated GF menu which is so good to see...

Lovely food at a very reasonable price, and great service. We were welcomed by the friendly FOH Manager and quite a nice surprise he took our coats for us!! The restaurant is a little tucked away, but it's such a fabulous hidden gem and I...

a wonderful evening, great food and service . And very informative on the subject of champagne, will be returning very soon .

Visited Arnold's Restaurant and Bar yesterday prior to going to the Grand Theatre to see "Kinky Boots" Didn't previously know the restaurant was there but decided to try based on their great value Pre Theatre dinner menu. What a treat!!!. The decor and furniture was...

Another delicious family dinner at this well-placed restaurant. It’s so easy to park in the Merrion Centre car park - exit via the staircase to Wade Lane and your almost at the restaurant!!! Great reception and service and I can’t think of a better place...

Very impressed with the lovely staff nothing was a problem. Friendly and polite. Food tasty cocktails lovely,will return.

Excellent meal, each course well sourced and presented, fantastic flavours. Service impeccable but light and very friendly. Fantastic Scallops, and great Duck main course. Excellent wines and not overpriced.

We always thoroughly enjoy the wine nights, and the Champagne evening is arguably one of the best. It was good to see a full house, the atmosphere had a real buzz and the speaker, Chris Hill from Latitude Wines, was informative and knowledgeable. The Ayala...

We had been looking forward to the Ayala Tasting Dinner and were not disappointed. Each course and champagne were perfectly matched to the food. Food and wine quality excellent as always. Service friendly and efficient. Another great evening for those who care about both food...

I paid my first visit to Arnolds last night, as part of a group out on a work event. The restaurant is beautiful with a lovely, easy atmosphere. The staff were tip top; smiling, helpful and clearly glad to be there. The food was simply...

Steve and his team made us feel very welcome when 32 of us attended the Leeds Sommeliers wine tasting evening at Arnold's Restaurant. The service and food were excellent (as always!). I hope that we can enjoy many more visits to this superb venue in...

Visited as part of a wine tasting evening with Leeds Sommeliers. The food was great and the service was excellent. Would definitely recommend eating here.

We stayed at the ibis styles city Centre hotel. Arnold’s is used for their breakfast service. The restaurant area is beautifully decorated and the furniture is practical and comfortable. We enjoyed a couple of drinks in the bar prior to our night in Leeds. We...

Steve and his team made us feel most welcome, accommodated our wine tasting and provides a superb meal. The service was also excellent. Not one complaint from a group of 32, all served at the same time. We hope to be back! Could not recommend...

We went as a group from Leeds Sommeliers for a tasting given by Majestic Wines and a two course meal in the restaurant. The tasting was a good one but the standard of the food was top notch. We had home cured grav lax served...

Although connected to the 'Ibis Hotel' it is not in the same class. An extremely we'll run restaurant with all aspects of 'fine dining'. Run by a husband and wife team, she is the Chef and he the Maitre'd. an excellent a la cart as...

Wonderful birthday dinner with the Oxtail Risotto proving to be the most delicious starter imaginable. So excited to visit again.

Visited as part of a large group & had a great evening. We were well looked after from the start with a warm welcome in the bar & fantastic efficient & friendly service throughout the meal, our waiter was outstanding. I’ve subsequently read that the...

Ate here recently - had the portabello mushroom from the al a carte menu as my main meal at £13.75 - it was so small, on a bed of sauce and would have been classed as a starter at other restaurants. That was the only...

I visited this restaurant with a group of friends and whilst the decor is lovely and the service was excellent I found that from my point of view it was not value for money. As a vegetarian there is very little choice on the menu...

Our visit to Arnolds was long overdue but with Christmas and New Year out of the way and a birthday to celebrate we decided to pop in for a Friday lunch. Brasserie was one of our favourite restaurants especially in Summer, for us it was...

Lovely surprise from husband. Staff extremely pleasant. Atmosphere & decorations for Valentine's day very nice. Lastly food excellent. Would certainly go back.

Had another wonderful lunch at Arnolds, the pork pie was delicious and great value for money for such a high quality offering.