Based on 1.701 opinions finded in 2 websites
Based on 1.701 opinions finded in 2 websites
Nº 550 in 987 in Hillingdon
Nº 25 of 38 Italian in Hillingdon
Opinions
2nd time here and Roast was lovely and great atmosphere.
Lucy Smith . 2025-01-12
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Delicious roast, well looked after by Rhys.
Chris O'Brien . 2025-01-12
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Booked a room for 14 people for my daughters 30th Birthday and all I can say is wow. The food was amazing, the staff couldn't do enough for us, especially Landi the manager who from booking the room a month ago, to us arriving and leaving went above and behond to make my girls day extra special, she is a credit to Arens. Would highly reccommend.
Alison Prater . 2024-12-30
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A must have roast! All the meats and veggies have been amazing every time we’ve come! Plus unlimited gravy! Shout out to Rhys our server who was super attentive and helpful - made us feel welcome!
shyam Sachania . 2024-12-29
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Came Christmas Eve as a family of nearly 40 people all age ranges. Service was incredible and our server Landi couldn’t do any more for us, she was amazing and a credit to this restaurant. Food was great, everyone had a brilliant evening and will be coming back for sure!
Louise Swift . 2024-12-27
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Lovely food, the atmosphere was electric. Be mindful of parking in the evening times. Went with my family.
Sheraya Ikutiyinu . 2024-12-26
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Fantastic service, Mayank was very friendly
DaMalteser . 2024-12-24
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Great place. Definitely coming back
Andy Gregory . 2024-12-24
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The Christmas decor was beautiful. To top that the service from Rhys and Stanley was excellent. The restaurant was super busy and for a family of ten it was impressive that we were done and dusted in under two hours. Thats all down to the attentive and efficient service. Thank you!
Devaki Khurjekar . 2024-12-22
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Gorgeous looking place, friendly staff and good food!
Mihaela D . 2024-12-20
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What a fab pretty place with such excellent waiting staff and management! And the food was delicious! We got truffle chips with cheese and you know the place is good when the cheese isn’t just at the top but all the way through! Ahhh divine! We went on a day they had the grinch visiting, it was a bit noisy with lots of kids running around but our toddler felt like she could also loosen up and get involved in the excitement. I imagine on a day when they don’t have a guest appearance it’s nothing like that. We got to spend enough time talking to the grinch and taking pictures with him without feeling like we didn’t get enough of his time. The staff were beyond friendly and incredibly hospitable. They apologised before we even got to our seat for the noisy environment that night and even though they were incredibly busy they never lacked in service at any point. When we left the manager was seating other guests but she still made a point to say, thank you for visiting to every customer as they left. When we first arrived there were quite a few cars blocked trying to get in and out but we saw a young staff member come out to help manoeuvre the cars. Honestly they did incredibly well on what was clearly a very hectic night. It wasnt a cheap at £90 for 2 and a half of us but it was memorable and we had a lovely time. Can’t wait to return! So glad we discovered this place !
D Kay . 2024-12-18
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Great plates, watch some of the starters which are massive when we went (halloumi sticks and Brie plates). Really yummy food. The drop of a star is because the service charge reportedly does not go to staff. We were so disappointed; so bring cash for a staff tip.
Meghan Egleton . 2024-12-17
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Amazing service by Rhys, very friendly! The manager accommodated me as I had arrived early! The food was good! Arens apple crumble was yummy. I would definitely return!
Reena Parmar . 2024-12-15
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Had an incredible Sunday roast here for my Mum's birthday. Would highly recommend this place. The staff is so polite too and helpful. Beautifully decorated inside its truly a hidden gem. Rhys was fabulous and super helpful
Reena anand . 2024-12-14
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Lovely, tasty food, I can't wait to go back
Andy Botten . 2024-12-12
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Great place and atmosphere. However the food is average and overpriced for what you get
Binit Shah . 2024-12-10
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Arens, what’s happened?! Your roast dinners used to be amazing at half the price! Honestly think it’s the worst roast I’ve had! Cauliflower cheese should be a side dish, only 2 people out of 6 likes it! You only serve carrots as veg? For £25.50 this is shocking! The roast beef used to be the best around, it’s now rubbery and thin sliced. Never again.
Maureen . 2024-12-08
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mayamk has given great service. had a lovely dinner and then had a good time in the shisha area.
Chloe Whelan07 . 2024-12-08
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A lastminute.com meeting arranged at a convenient place led us here and what a lovely surprise. It is a fairly large place but somehow has a really cosy ambience. The tented section with bench type tables and benches to sit on was bright and warm. The food could have been average but I still would have enjoyed the place. I think an Xmas visit with the family is definitely going to be arranged. Also, the staff, especially the South African lady were warm and friendly....:).
Ade Tytarenko (Ade) . 2024-12-04
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Came for Christmas party buffet. The staff was good special mentions to Sidhu, he was very good and vibing guy. He clicked good pictures for all the staff and treated everyone with utmost respect and provided the bestest service. The overall food was good and the place was really beautiful decorated too.
Jaismeen Kaur . 2024-12-01
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It was such a beautiful place and the food was really good too. The service they provided was the best, specially Sidhu, who was very friendly and nice guy, he served us very professionally and vibed with as well. All the people who came with us was very happy with the service they were provided by him.
Jasmeen Kaur . 2024-11-30
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We had the absolute pleasure of being served by Rhys during our visit to Arens Bar and we cannot say enough good things about the experience. From the moment we were seated, Rhys greeted us with a warm and genuine smile, making us feel welcome and comfortable. Thank you Rhys . 🌟
David Samargiu . 2024-11-30
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Overpriced and very mediocre food.
Steve May . 2024-11-29
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Nice vibe if not busy and lively
Serena M . 2024-11-25
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Great food, visited this place many times, this place never fails me. Food is 100% flavoursome, served hot and very quick. I was served by Rhys he was so friendly quick efficient. Thank you once again for a great service. Yvonne Peters
Yvonne Peters . 2024-11-09
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Service was excellent, quick and efficient. Rhys was also excellent and attentive to all our needs. Thank you
RP Peters . 2024-11-09
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Fantastic first class meal and service for my babies 1st birthday! Elouise and Landi were so attentive and professional as well as warm and friendly! The table was decorated for us and they were so engaged with the children and adults!! Thank you for a special meal for a special day :)
emanuel angliss . 2024-11-07
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It was a very nice place, I enjoyed it a lot
Valerijs Jegorovs . 2024-11-02
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Interesting place. Booked a table for 10 in advance to arrive and find we had been put on two tables back to back - not quite what we had in mind. A party the opposite side of the ‘conservatory’ space were shouting and kids running everywhere, so not exactly the best atmosphere. Parking outside far too tight for the vehicles and I had my car damaged by a person trying to squeeze their car in next to mine - fortunately seen. The food was ok but massively overpriced and to add insult to injury 12.5% service charge added - this wasn’t worth the charge in my opinion. Sad times really as used to be a nice pub, but inflated prices for ok(ish) food, coupled with not being able to sit together properly, was disappointing I’m afraid we won’t be back.
Karen Ballantine . 2024-10-29
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Mayank made us all feel at home and was super kind professional and helpful.
Salim Ghoussayni . 2024-10-27
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Lovely experience at Arens as always, special thank you to Stanley who delivered fantastic service with a friendly approach, really goes a long way. Customer service 10/10 and lovely cocktails!!! Highly recommend :)
Florence Walford-Brianti . 2024-10-25
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Had the Halloween cocktails, would definitely recommended them. Lovely service from Aiyssa. Such an enjoyable afternoon, thank you!
Tanya Steyn . 2024-10-15
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First time here. Treated my friend for her birthday with my mum. Staff were so friendly. Food delicious too.
Trish Darby . 2024-10-13
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Alyssa was very friendly and helpful.
Elizabeth Chandler . 2024-10-13
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Huge thank you to Rhys who served our family today! Not the easiest family to take an order for 😂 so thank you for being so patient and we all enjoyed a really lovely Sunday lunch ! Great service and food
ADA Byf . 2024-10-13
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Lovely warm feeling when u walk into Arens Bar. Staff always very pleasant in the Northwood bar n Grill. Food is tasty and the service is great. Lovely play area for kids and has parking. Very clean inside and out.
Mohinder Gill . 2024-10-12
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Perfect place, family friendly, great food
Kasia Machurka . 2024-10-08
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Stanley has done an excellent job serving us today. The food was excellent and the restaurant is beautifully decorated. Arens is an excellent place to spend time with friends and family.
Jason Awad . 2024-10-07
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Phys and yolanda were fantastic hosts for our birthday celebrations. We are a group of 30 and everyone's drinks where taken promptly and food was very well served and presented. Fantastic service and we look forward to visiting again.
Jason K . 2024-10-05
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Service was lovely and staff are so kind! Our server, Mayank, did amazing! He was so friendly! This was my second time going and my parents first time, we all found the food amazing ☺️
Shekina . 2024-09-29
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Thank you to Rhys and Stanley for an incredible experience. They were very professional and made our dining experience memorable. Thank you!!!!!!
La' Tia B . 2024-09-28
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Great service by Rhys, food got to us quick and hot. Food was really appetizing, highly recommend
manjinder narwan . 2024-09-28
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Delicious food, lots of options, good kids play area and great service from Rhys & Stanley. Recommend the Sunday roast.
Nasri EL-Sayegh . 2024-09-28
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Rhys provided excellent service
Ajay Vadher . 2024-09-27
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Really attentive. All lovely staff!!! Super friendly and catered to all our needs. Thank you mayank especially for making our experience amazing !!!
Jade Cornish . 2024-09-26
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Absolutely amazing service!! Especially from Mayank was amazing 10/10 so friendly and helpful couldn’t recommend this place more! <3
Layla . 2024-09-26
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We had a amazing experience, everything was amazing but Landi the weatres was the best. Thank you Landi for your amazing service
maria bozhinova . 2024-09-26
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Lovely afternoon. Feeling very full and content.
Peter Hickman . 2024-09-24
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Thank You for the Exceptional Service and Beautiful Venue I wanted to extend my heartfelt thanks for the outstanding service and hospitality we received at your restaurant celebrating my daughter’s 30th birthday. The attention to detail, and the beautiful ambiance of your venue made our experience truly memorable. Landi and her amazing team were fantastic. I cannot thank you enough. Shout out to Aakash, Mayank,, Rhys, Jack and Alyssa and Landi for being brilliant. Steve the Dj, thanks for all the tunes. It’s rare to find a place where both the food and the service exceed expectations, but you’ve certainly achieved that. Please convey our gratitude to your entire team for making my daughters birthday so special. We look forward to returning soon! Landi thank you so much . Warm regards, Vanessa Barry
Vanessa Barry . 2024-09-22
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Rhys was great very attentive and friendly
BERNADETTE HYNES . 2024-09-22
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If I could give more than 5 star I would have given .. best food with best service ..Rhys is the boy who served us today .. He made our celebrations more memorable.. Highly recommend
N H . 2024-09-21
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Amazing evening celebrating our friend's 50th birthday. Landi and her team great.
Amanprit Bassi . 2024-09-21
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Rhys and Mayank were fantastic! Great service
Sophie Keen . 2024-09-21
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It was a great experience. The service was excellent. We didn't have food but the drinks were on point. Atmosphere was a bit average.
Mits Malde . 2024-09-19
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Landi was absolutely wonderful , we never had to wait for anything, she was always there when we needed her and offered perfect service.
Louise Norris . 2024-09-18
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We came for a Sunday lunch, for the first time and were blown away with the place. Food was great; atmosphere was great; service from Rhys was exceptional!!!! It’s not cheap, but it’s worth it.
Sarah . 2024-09-15
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Great sunday roast and lovely service from Rhys! Very attentive, warm and friendly!
Boushra Oussellam . 2024-09-15
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Great service from Rhys - attentive! Just feel a couple more veg options would be greys
Meera De sa . 2024-09-13
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We had a great time at this bar and would recommend, we was served by Alyssa who was very helpful and kind.
Gemma Hughes . 2024-09-13
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Great place for food and entertainment. Had a fab night. Rhys gave great service The DJ Steve played amazing music Great night.
Alpa Parmar . 2024-09-13
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I don't get how this place has so many high reviews (bots or little chinese kids making the reviews) Food nothing special & overpriced!
Rupert Bear . 2024-09-08
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Mayant the legend!! Made the night
daniel cordas . 2024-09-08
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Rhys was a lovely server, Sunday roast was delicious!
Alison Leung . 2024-09-08
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Had some nice brunches and meals here. It’s a little costly, and there’s a bit of over-promising or false advertising sometimes. Have been before where we ended up waiting too long. Inconsistent.
Jennifer Siegrist . 2024-09-07
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Such a great venue and beautifully clean toilets and amazingly welcoming staff. Thank you Rhys being very warm and welcoming. I will be back.
Dee M . 2024-09-07
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Best service and food .. Attention Landi she was really helpful full
Sumit Agarwal . 2024-09-03
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I’ve only been to the shisha bit and the place itself and vibes are really good. It’s a bit more grown up than most which is its appeal. The coals are changed regularly without you needing to constantly ask like most shisha places. They’re helpful when it comes to choosing flavour and happy to chat through different blends. The service for food in the shisha bit can be a bit slow and hit / miss. There was a large group of us and despite us using the QR code, every time drinks and food were brought over they had no idea who it was for when they got to the tables. Maybe small but it doesn’t feel as seamless as other places that use QR codes; disrupts conversations when the whole group has to stop to claim their order / pass it around across three tables ourselves.
Nisha C . 2024-09-01
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All staff were very friendly and helpful, making a very enjoyable and successful celebration afternoon tea! Mayanlk was particularly attentive and helpful.
Yvette Shaw . 2024-08-29
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Landi was excellent. We were served on 28.11.2024 . It was my brother’s and dad’s birthday. Landi service details and her guidance towards the menu was excellent.
Rosa Afonso . 2024-08-28
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Do often visit this place for parties and the cocktails are great (offers available everytime we visit). The food is good too.
Buzy Bee . 2024-08-27
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Went to Arens on Friday night. Lovely food, wonderful cocktails and all to the sound of a dj playing great 90s throw back music. The manager Landy was very attentive to my diety needs e.g vegetarian with a nut allergy. Can't wait to go again.
Kay Craigie . 2024-08-26
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My wife and I went on a whim last Friday evening to see what Arens was like. It was lovely. Staff were very polite and attentive. The atmosphere was lovely too, with a smooth live singer singing great mellow songs. Added to this they serve 2 for 1 cocktails at a very reasonable price for which we were very grateful 😊. All in all a great evening was had.
Paul Daley . 2024-08-19
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Bottomless Brunch ( 2 Saturdays ago) really good👍. As usual Daniela our server was absolutely great. Nothing too much trouble, always on the ball. Thank you Daniela 👏👏👏👏
Bernie Carroll . 2024-08-15
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Went for a Sunday roast with a friend for the first time after driving by for years.. very nice family restaurant, rather expensive menu for a pensioner like me, but quality was noticeable, & service team was top notch. The food was very good, saving for the carrots which should be served as a dessert.. too sweet/sugary to be served with the roast.
Maher Tawfik . 2024-08-12
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This was a pleasant surprise; a friend of mine invited me over for a Sunday roast and I loved it all, from the location to the food, from the service to the pub itself. It's so elegant I was wondering if they organise events in it as welll, like birthday parties or weddings even. I was lucky enough to enjoy my meal on a sunny day, whilst my child was playing in the play ground and the restaurant wasn't too busy, the food was fresh and tasty, hot and well portioned so I am very happy with the whole experience. I'll be back and see whether it was just luck or the place really does deserve 5 stars :)
Elena Destro . 2024-08-11
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Adds £2 service charge on every order without telling you. This place is just soooooo up it's self!
Graham Bolton . 2024-08-07
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Great venue service was excellent food was amazing would definitely recommend it took the wife for our anniversary we will definitely be going back
Mathew Johnson . 2024-08-03
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Visited for my daughter’s birthday. We had a lovely evening food was amazing and excellent customer service which we could not fault. Would highly recommend
Betty . 2024-07-30
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Superb! Best meal ever had here New Orleans Po Boy Shrimp sandwich Highly recommend with a side salad We left nothing! Lovely crispy chips
Heidi M . 2024-07-30
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We loved our experience at Arens Bar and Grill. My family and i were served by a lovely girl called Alyssa. From the moment we sat down, she made our dining experience exceptional. Her smile and friendly vibe instantly made us feel welcome. Despite the restaurant being busy, she managed to make our family feel important. We will definitely be coming back as we loved the food and all the staff were so nice!
Rebeca Garbovan . 2024-07-23
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Amazing atmosphere.great food. Most helpful Staff. Can’t wait to return soon. Rhys, Alyssa,Dana and Jack made our night. Absolutely superb. Landi the hostess with the mostess x
Denis B . 2024-07-20
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Very pleased with the atmosphere and the food,Daniela delivered a great service being very polite and welcoming
Sergiu Paval . 2024-07-19
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Landi and Rhys have been so attentive and the service of food and drinks were quick and well.. just on time which was perfect.
Elizabeth Tito . 2024-07-18
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Fantastic, friendly service, beautiful restaurant, amazing food, just can't wait to come back soon. Fresh produce great cocktails. to our hostess Landi, thank you so much for providing such great service and looking after us, great customer service, you are an asset and credit to this business. Thank you :-)
Dre Grig . 2024-07-18
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Great vibes, food and service! Landi and Rhys were super attentive and With my family we enjoyed are time celebrating a graduation dinner.
Tracy Herrera . 2024-07-18
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Amazing service i felt very welcomed snd comfortable, Food and vibes never fail. Love this place !
Amy . 2024-07-18
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Brilliant restaurant, food was lovely and service even better
Zoe Cawte . 2024-07-18
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An impromptu family meal on a Saturday afternoon - what a treat! The lovely Daniela was out host and made sure we were looked after with a warm welcome at all times. She went to extra lengths to keep the little ones happy and we had great time. Children's play area came in handy and the setting is clean, modern and well kept. Would highly recommend the bao bun and seasoned fries.
Karen . 2024-07-13
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Had burger and chips was the best I’ve ever tasted definitely recommend it and would advise u to go down there and try it excellent staff and service down there too
Morgan G . 2024-07-13
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Service was great food not so good
Shelley Dolling . 2024-07-10
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Daniela has been amazing with a big group with lots of kids. She has been patient, very helpful with ordering and made the experience enjoyable.
Mariam . 2024-07-09
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I have been a few times at Arens because of the perfect food that they have , amazing atmosphere . I will go back over and over again. Highly recommended 👌
Andreea Ada . 2024-07-07
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Very nice atmosphere, lovely food and service.
Senali Benaragama . 2024-07-07
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Good food , brilliant staff. Thank you , Daniela.
Dennis Floarea . 2024-07-07
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Daniela was brilliant! Very helpful. Very efficient. Thank you
Monica Mazzi . 2024-06-30
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Great service from Daniela & her team - lovely birthday meal for my son - thank you 🤩
Laila . 2024-06-30
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A lovely afternoon lunch. Food was hot and plentiful smoothy was great but the elixir cocktail was way too sweet but still tasted great. Will definately try here again
kyrie960 . 2024-06-30
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Have been here many times , usually @ weekends first time on a week day Vitor is very friendly and happy delightful indeed bless him works very hard always has a smile on his face
Jody OHara . 2024-06-28
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Awesome place to relax with kids, near ruislip lido and rusilip woods
Rohit Ranjan . 2024-06-24
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Attended a wake at Arens after a funeral service Food served offered a variety for all tastes Victor was superb - friendly & efficient!!
Michelle . 2024-06-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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519 Opinions
Very lovely pub much better than the previous style as the bear on barge , more peaceful and better maintained, more expensive but far nicer and peaceful
1161 Opinions
Had the gelato and whippy. Would not recommend as gelato tasted powdery. Whippy doesn’t come in cone. Also give you a small scoop for £3.50