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4.0

Based on 1.671 opinions finded in 2 websites

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Nº 555 in 987 in Hillingdon

Nº 25 of 38 Italian in Hillingdon

CUSTOMERS TALK ABOUT DISHES WITH..cheesemustpaybeautifulladychickenporkroundroastcookedsteakpotatoesfishold

comment_iconOpinions

Great food, visited this place many times, this place never fails me. Food is 100% flavoursome, served hot and very quick. I was served by Rhys he was so friendly quick efficient. Thank you once again for a great service. Yvonne Peters

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Yvonne Peters . 2024-11-09

MORE AT Google

Service was excellent, quick and efficient. Rhys was also excellent and attentive to all our needs. Thank you

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RP Peters . 2024-11-09

MORE AT Google

Fantastic first class meal and service for my babies 1st birthday! Elouise and Landi were so attentive and professional as well as warm and friendly! The table was decorated for us and they were so engaged with the children and adults!! Thank you for a special meal for a special day :)

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emanuel angliss . 2024-11-07

MORE AT Google

It was a very nice place, I enjoyed it a lot

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Valerijs Jegorovs . 2024-11-02

MORE AT Google

Interesting place. Booked a table for 10 in advance to arrive and find we had been put on two tables back to back - not quite what we had in mind. A party the opposite side of the ‘conservatory’ space were shouting and kids running everywhere, so not exactly the best atmosphere. Parking outside far too tight for the vehicles and I had my car damaged by a person trying to squeeze their car in next to mine - fortunately seen. The food was ok but massively overpriced and to add insult to injury 12.5% service charge added - this wasn’t worth the charge in my opinion. Sad times really as used to be a nice pub, but inflated prices for ok(ish) food, coupled with not being able to sit together properly, was disappointing I’m afraid we won’t be back.

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Karen Ballantine . 2024-10-29

MORE AT Google

Mayank made us all feel at home and was super kind professional and helpful.

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Salim Ghoussayni . 2024-10-27

MORE AT Google

Lovely experience at Arens as always, special thank you to Stanley who delivered fantastic service with a friendly approach, really goes a long way. Customer service 10/10 and lovely cocktails!!! Highly recommend :)

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Florence Walford-Brianti . 2024-10-25

MORE AT Google

Had the Halloween cocktails, would definitely recommended them. Lovely service from Aiyssa. Such an enjoyable afternoon, thank you!

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Tanya Steyn . 2024-10-15

MORE AT Google

Alyssa was very friendly and helpful.

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Elizabeth Chandler . 2024-10-13

MORE AT Google

Huge thank you to Rhys who served our family today! Not the easiest family to take an order for 😂 so thank you for being so patient and we all enjoyed a really lovely Sunday lunch ! Great service and food

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ADA Byf . 2024-10-13

MORE AT Google

First time here. Treated my friend for her birthday with my mum. Staff were so friendly. Food delicious too.

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Trish Darby . 2024-10-13

MORE AT Google

Lovely warm feeling when u walk into Arens Bar. Staff always very pleasant in the Northwood bar n Grill. Food is tasty and the service is great. Lovely play area for kids and has parking. Very clean inside and out.

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Mohinder Gill . 2024-10-12

MORE AT Google

Perfect place, family friendly, great food

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Kasia Machurka . 2024-10-08

MORE AT Google

Stanley has done an excellent job serving us today. The food was excellent and the restaurant is beautifully decorated. Arens is an excellent place to spend time with friends and family.

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Jason Awad . 2024-10-07

MORE AT Google

Phys and yolanda were fantastic hosts for our birthday celebrations. We are a group of 30 and everyone's drinks where taken promptly and food was very well served and presented. Fantastic service and we look forward to visiting again.

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Jason K . 2024-10-05

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Service was lovely and staff are so kind! Our server, Mayank, did amazing! He was so friendly! This was my second time going and my parents first time, we all found the food amazing ☺️

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Shekina . 2024-09-29

MORE AT Google

Thank you to Rhys and Stanley for an incredible experience. They were very professional and made our dining experience memorable. Thank you!!!!!!

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La' Tia B . 2024-09-28

MORE AT Google

Great service by Rhys, food got to us quick and hot. Food was really appetizing, highly recommend

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manjinder narwan . 2024-09-28

MORE AT Google

Delicious food, lots of options, good kids play area and great service from Rhys & Stanley. Recommend the Sunday roast.

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Nasri EL-Sayegh . 2024-09-28

MORE AT Google

Rhys provided excellent service

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Ajay Vadher . 2024-09-27

MORE AT Google

We had a amazing experience, everything was amazing but Landi the weatres was the best. Thank you Landi for your amazing service

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maria bozhinova . 2024-09-26

MORE AT Google

Really attentive. All lovely staff!!! Super friendly and catered to all our needs. Thank you mayank especially for making our experience amazing !!!

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Jade Cornish . 2024-09-26

MORE AT Google

Absolutely amazing service!! Especially from Mayank was amazing 10/10 so friendly and helpful couldn’t recommend this place more! <3

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Layla . 2024-09-26

MORE AT Google

Lovely afternoon. Feeling very full and content.

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Peter Hickman . 2024-09-24

MORE AT Google

Rhys was great very attentive and friendly

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BERNADETTE HYNES . 2024-09-22

MORE AT Google

Thank You for the Exceptional Service and Beautiful Venue I wanted to extend my heartfelt thanks for the outstanding service and hospitality we received at your restaurant celebrating my daughter’s 30th birthday. The attention to detail, and the beautiful ambiance of your venue made our experience truly memorable. Landi and her amazing team were fantastic. I cannot thank you enough. Shout out to Aakash, Mayank,, Rhys, Jack and Alyssa and Landi for being brilliant. Steve the Dj, thanks for all the tunes. It’s rare to find a place where both the food and the service exceed expectations, but you’ve certainly achieved that. Please convey our gratitude to your entire team for making my daughters birthday so special. We look forward to returning soon! Landi thank you so much . Warm regards, Vanessa Barry

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Vanessa Barry . 2024-09-22

MORE AT Google

Rhys and Mayank were fantastic! Great service

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Sophie Keen . 2024-09-21

MORE AT Google

Amazing evening celebrating our friend's 50th birthday. Landi and her team great.

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Amanprit Bassi . 2024-09-21

MORE AT Google

If I could give more than 5 star I would have given .. best food with best service ..Rhys is the boy who served us today .. He made our celebrations more memorable.. Highly recommend

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N H . 2024-09-21

MORE AT Google

It was a great experience. The service was excellent. We didn't have food but the drinks were on point. Atmosphere was a bit average.

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Mits Malde . 2024-09-19

MORE AT Google

Landi was absolutely wonderful , we never had to wait for anything, she was always there when we needed her and offered perfect service.

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Louise Norris . 2024-09-18

MORE AT Google

Great sunday roast and lovely service from Rhys! Very attentive, warm and friendly!

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Boushra Oussellam . 2024-09-15

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We came for a Sunday lunch, for the first time and were blown away with the place. Food was great; atmosphere was great; service from Rhys was exceptional!!!! It’s not cheap, but it’s worth it.

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Sarah . 2024-09-15

MORE AT Google

Great service from Rhys - attentive! Just feel a couple more veg options would be greys

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Meera De sa . 2024-09-13

MORE AT Google

We had a great time at this bar and would recommend, we was served by Alyssa who was very helpful and kind.

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Gemma Hughes . 2024-09-13

MORE AT Google

Great place for food and entertainment. Had a fab night. Rhys gave great service The DJ Steve played amazing music Great night.

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Alpa Parmar . 2024-09-13

MORE AT Google

I don't get how this place has so many high reviews (bots or little chinese kids making the reviews) Food nothing special & overpriced!

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Rupert Bear . 2024-09-08

MORE AT Google

Rhys was a lovely server, Sunday roast was delicious!

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Alison Leung . 2024-09-08

MORE AT Google

Mayant the legend!! Made the night

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daniel cordas . 2024-09-08

MORE AT Google

Had some nice brunches and meals here. It’s a little costly, and there’s a bit of over-promising or false advertising sometimes. Have been before where we ended up waiting too long. Inconsistent.

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Jennifer Siegrist . 2024-09-07

MORE AT Google

Such a great venue and beautifully clean toilets and amazingly welcoming staff. Thank you Rhys being very warm and welcoming. I will be back.

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Dee M . 2024-09-07

MORE AT Google

Best service and food .. Attention Landi she was really helpful full

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Sumit Agarwal . 2024-09-03

MORE AT Google

I’ve only been to the shisha bit and the place itself and vibes are really good. It’s a bit more grown up than most which is its appeal. The coals are changed regularly without you needing to constantly ask like most shisha places. They’re helpful when it comes to choosing flavour and happy to chat through different blends. The service for food in the shisha bit can be a bit slow and hit / miss. There was a large group of us and despite us using the QR code, every time drinks and food were brought over they had no idea who it was for when they got to the tables. Maybe small but it doesn’t feel as seamless as other places that use QR codes; disrupts conversations when the whole group has to stop to claim their order / pass it around across three tables ourselves.

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Nisha C . 2024-09-01

MORE AT Google

All staff were very friendly and helpful, making a very enjoyable and successful celebration afternoon tea! Mayanlk was particularly attentive and helpful.

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Yvette Shaw . 2024-08-29

MORE AT Google

Landi was excellent. We were served on 28.11.2024 . It was my brother’s and dad’s birthday. Landi service details and her guidance towards the menu was excellent.

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Rosa Afonso . 2024-08-28

MORE AT Google

Do often visit this place for parties and the cocktails are great (offers available everytime we visit). The food is good too.

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Buzy Bee . 2024-08-27

MORE AT Google

Went to Arens on Friday night. Lovely food, wonderful cocktails and all to the sound of a dj playing great 90s throw back music. The manager Landy was very attentive to my diety needs e.g vegetarian with a nut allergy. Can't wait to go again.

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Kay Craigie . 2024-08-26

MORE AT Google

My wife and I went on a whim last Friday evening to see what Arens was like. It was lovely. Staff were very polite and attentive. The atmosphere was lovely too, with a smooth live singer singing great mellow songs. Added to this they serve 2 for 1 cocktails at a very reasonable price for which we were very grateful 😊. All in all a great evening was had.

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Paul Daley . 2024-08-19

MORE AT Google

Bottomless Brunch ( 2 Saturdays ago) really good👍. As usual Daniela our server was absolutely great. Nothing too much trouble, always on the ball. Thank you Daniela 👏👏👏👏

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Bernie Carroll . 2024-08-15

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Went for a Sunday roast with a friend for the first time after driving by for years.. very nice family restaurant, rather expensive menu for a pensioner like me, but quality was noticeable, & service team was top notch. The food was very good, saving for the carrots which should be served as a dessert.. too sweet/sugary to be served with the roast.

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Maher Tawfik . 2024-08-12

MORE AT Google

This was a pleasant surprise; a friend of mine invited me over for a Sunday roast and I loved it all, from the location to the food, from the service to the pub itself. It's so elegant I was wondering if they organise events in it as welll, like birthday parties or weddings even. I was lucky enough to enjoy my meal on a sunny day, whilst my child was playing in the play ground and the restaurant wasn't too busy, the food was fresh and tasty, hot and well portioned so I am very happy with the whole experience. I'll be back and see whether it was just luck or the place really does deserve 5 stars :)

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Elena Destro . 2024-08-11

MORE AT Google

Adds £2 service charge on every order without telling you. This place is just soooooo up it's self!

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Graham Bolton . 2024-08-07

MORE AT Google

Great venue service was excellent food was amazing would definitely recommend it took the wife for our anniversary we will definitely be going back

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Mathew Johnson . 2024-08-03

MORE AT Google

Superb! Best meal ever had here New Orleans Po Boy Shrimp sandwich Highly recommend with a side salad We left nothing! Lovely crispy chips

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Heidi M . 2024-07-30

MORE AT TripAdvisor

Visited for my daughter’s birthday. We had a lovely evening food was amazing and excellent customer service which we could not fault. Would highly recommend

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Betty . 2024-07-30

MORE AT TripAdvisor

We loved our experience at Arens Bar and Grill. My family and i were served by a lovely girl called Alyssa. From the moment we sat down, she made our dining experience exceptional. Her smile and friendly vibe instantly made us feel welcome. Despite the restaurant being busy, she managed to make our family feel important. We will definitely be coming back as we loved the food and all the staff were so nice!

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Rebeca Garbovan . 2024-07-23

MORE AT Google

Amazing atmosphere.great food. Most helpful Staff. Can’t wait to return soon. Rhys, Alyssa,Dana and Jack made our night. Absolutely superb. Landi the hostess with the mostess x

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Denis B . 2024-07-20

MORE AT Google

Very pleased with the atmosphere and the food,Daniela delivered a great service being very polite and welcoming

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Sergiu Paval . 2024-07-19

MORE AT Google

Fantastic, friendly service, beautiful restaurant, amazing food, just can't wait to come back soon. Fresh produce great cocktails. to our hostess Landi, thank you so much for providing such great service and looking after us, great customer service, you are an asset and credit to this business. Thank you :-)

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Dre Grig . 2024-07-18

MORE AT Google

Amazing service i felt very welcomed snd comfortable, Food and vibes never fail. Love this place !

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Amy . 2024-07-18

MORE AT Google

Great vibes, food and service! Landi and Rhys were super attentive and With my family we enjoyed are time celebrating a graduation dinner.

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Tracy Herrera . 2024-07-18

MORE AT Google

Brilliant restaurant, food was lovely and service even better

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Zoe Cawte . 2024-07-18

MORE AT Google

Landi and Rhys have been so attentive and the service of food and drinks were quick and well.. just on time which was perfect.

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Elizabeth Tito . 2024-07-18

MORE AT Google

Had burger and chips was the best I’ve ever tasted definitely recommend it and would advise u to go down there and try it excellent staff and service down there too

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Morgan G . 2024-07-13

MORE AT TripAdvisor

An impromptu family meal on a Saturday afternoon - what a treat! The lovely Daniela was out host and made sure we were looked after with a warm welcome at all times. She went to extra lengths to keep the little ones happy and we had great time. Children's play area came in handy and the setting is clean, modern and well kept. Would highly recommend the bao bun and seasoned fries.

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Karen . 2024-07-13

MORE AT Google

Service was great food not so good

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Shelley Dolling . 2024-07-10

MORE AT Google

Daniela has been amazing with a big group with lots of kids. She has been patient, very helpful with ordering and made the experience enjoyable.

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Mariam . 2024-07-09

MORE AT Google

Good food , brilliant staff. Thank you , Daniela.

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Dennis Floarea . 2024-07-07

MORE AT Google

I have been a few times at Arens because of the perfect food that they have , amazing atmosphere . I will go back over and over again. Highly recommended 👌

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Andreea Ada . 2024-07-07

MORE AT Google

Very nice atmosphere, lovely food and service.

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Senali Benaragama . 2024-07-07

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A lovely afternoon lunch. Food was hot and plentiful smoothy was great but the elixir cocktail was way too sweet but still tasted great. Will definately try here again

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kyrie960 . 2024-06-30

MORE AT Google

Daniela was brilliant! Very helpful. Very efficient. Thank you

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Monica Mazzi . 2024-06-30

MORE AT Google

Great service from Daniela & her team - lovely birthday meal for my son - thank you 🤩

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Laila . 2024-06-30

MORE AT Google

Have been here many times , usually @ weekends first time on a week day Vitor is very friendly and happy delightful indeed bless him works very hard always has a smile on his face

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Jody OHara . 2024-06-28

MORE AT Google

Awesome place to relax with kids, near ruislip lido and rusilip woods

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Rohit Ranjan . 2024-06-24

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Attended a wake at Arens after a funeral service Food served offered a variety for all tastes Victor was superb - friendly & efficient!!

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Michelle . 2024-06-12

MORE AT Google

VITOR IS UNREAL !! XX amazing service

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Harleigh O'Connor . 2024-06-11

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VÍTOR was amazing, really good service and super professional. amazinh asset to the team😝😝🫶🏻

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Jessica Dovale . 2024-06-11

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Ameizing service bay lovely vitor hi is wenderful so professional so ameizing

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Susan Taylor . 2024-06-09

MORE AT Google

Amazing birthday treat at Arens. The waiters were very enthusiastic and lively and the food was excellent as usual. Halloumi fries are always a favourite and the burger was superb. Thank you to our waiter Vitor for the lovely birthday singing and ice cream.

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Robert Hodgkinson . 2024-06-09

MORE AT Google

Food was great. Service was spectacular, our waiter Vitor was a delight, super accommodating, professional and very funny! Manager Landi was also very lovely and went the extra mile!

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Kathy McLoughlin . 2024-06-09

MORE AT Google

We was served by Vitor, who was fabulous in every which way! Super attentive and made sure we had everything we needed. Would recommend Arens purely for his service! Thank you

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Natalie Turnbull . 2024-06-08

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Very beautiful setting, lovely food and most importantly the manager Victor was such a lovely person. He made our celebration so special, with lots of laughter

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Klaudija S . 2024-06-08

MORE AT Google

Incredible service , friendly and helpful . Vitor was our waitor

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Eleanor Ougham . 2024-06-08

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Vitor is a vibe!!! He made our brunch!! What a legend.

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Ellie Hawkins . 2024-06-08

MORE AT Google

Vitor is amazing. Got a very nice service from him 🥰

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Kristen Anne . 2024-06-08

MORE AT Google

Vitor the manage is amazing and amazing service!

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Rebecca Payne . 2024-06-07

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Victor is amazing, service was brilliant ✨

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Nicole Burridge . 2024-06-07

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Girls brunch / afternoon tea. Pretty 'insta' place. Nice food. Service was good for drink refills. Knocked a star off as.....it would have been nice if they explained the brunch abit more. 6 around a table max! We got an extra chair for our 7th as it was just too tight.

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Jennifer Kielsznia . 2024-06-05

MORE AT Google

We had a funeral gathering of a friend and Vitor has been so amazing.. he was friendly, funny and accommodating.. 5 star service!!!

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miriam shaw . 2024-06-04

MORE AT Google

Lovely waiter victor. Good food.

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pamela . 2024-06-04

MORE AT Google

Vitor was fabulous and fantastic Great service babes!!!! Will definitely come back hehehe Also food was great!!! 😜😜😋😋😋😋😋

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Melissa Cole . 2024-06-04

MORE AT Google

Victor the manager is amazing! Great service!

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Lauren Whittington . 2024-06-04

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Vitor the manager made our night, his personality, and attentive was amazing , the food was beautifully served and delicious ,

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Jen Thompson . 2024-06-04

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Vitor is the best! He is extremely polite and he gives us the best service!

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Paulina Paulina . 2024-06-02

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Vitor was super! Very attentive and we received our food very fast. Thank you!

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Vishal Patel . 2024-06-02

MORE AT Google

Sunday roast is a must! Also amazing service from Viktor - just a bundle of energy and so friendly!

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Varshmi Arasalingam . 2024-06-02

MORE AT Google

Vitor is amazing person, he is very kind and friendly with professional attitude and very welcoming. Very good service, highly recommended! Thank you Vitor, you are a good asset to the place!

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eleni albitar . 2024-06-02

MORE AT Google

Vitor was amazing manager! The best ever! What a great experience dining in this place and Vitor’s hospitality is something else! Thank you

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Hannah Giron . 2024-06-01

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The manager Vitor is absolutely amazing!! 10/10 service from him. He mad the atmosphere so up lifting. He made us laugh all night!!

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Harvey :D . 2024-06-01

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