Based on 1.661 opinions finded in 2 websites
Based on 1.661 opinions finded in 2 websites
Nº 555 in 987 in Hillingdon
Nº 24 of 38 Italian in Hillingdon
Opinions
Had the Halloween cocktails, would definitely recommended them. Lovely service from Aiyssa. Such an enjoyable afternoon, thank you!
Tanya Steyn . 2024-10-15
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First time here. Treated my friend for her birthday with my mum. Staff were so friendly. Food delicious too.
Trish Darby . 2024-10-13
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Alyssa was very friendly and helpful.
Elizabeth Chandler . 2024-10-13
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Huge thank you to Rhys who served our family today! Not the easiest family to take an order for 😂 so thank you for being so patient and we all enjoyed a really lovely Sunday lunch ! Great service and food
ADA Byf . 2024-10-13
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Lovely warm feeling when u walk into Arens Bar. Staff always very pleasant in the Northwood bar n Grill. Food is tasty and the service is great. Lovely play area for kids and has parking. Very clean inside and out.
Mohinder Gill . 2024-10-12
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Perfect place, family friendly, great food
Kasia Machurka . 2024-10-08
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Stanley has done an excellent job serving us today. The food was excellent and the restaurant is beautifully decorated. Arens is an excellent place to spend time with friends and family.
Jason Awad . 2024-10-07
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Phys and yolanda were fantastic hosts for our birthday celebrations. We are a group of 30 and everyone's drinks where taken promptly and food was very well served and presented. Fantastic service and we look forward to visiting again.
Jason K . 2024-10-05
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Service was lovely and staff are so kind! Our server, Mayank, did amazing! He was so friendly! This was my second time going and my parents first time, we all found the food amazing ☺️
Shekina . 2024-09-29
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Great service by Rhys, food got to us quick and hot. Food was really appetizing, highly recommend
manjinder narwan . 2024-09-28
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Delicious food, lots of options, good kids play area and great service from Rhys & Stanley. Recommend the Sunday roast.
Nasri EL-Sayegh . 2024-09-28
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Thank you to Rhys and Stanley for an incredible experience. They were very professional and made our dining experience memorable. Thank you!!!!!!
La' Tia B . 2024-09-28
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Rhys provided excellent service
Ajay Vadher . 2024-09-27
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We had a amazing experience, everything was amazing but Landi the weatres was the best. Thank you Landi for your amazing service
maria bozhinova . 2024-09-26
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Absolutely amazing service!! Especially from Mayank was amazing 10/10 so friendly and helpful couldn’t recommend this place more! <3
Layla . 2024-09-26
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Really attentive. All lovely staff!!! Super friendly and catered to all our needs. Thank you mayank especially for making our experience amazing !!!
Jade Cornish . 2024-09-26
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Lovely afternoon. Feeling very full and content.
Peter Hickman . 2024-09-24
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Thank You for the Exceptional Service and Beautiful Venue I wanted to extend my heartfelt thanks for the outstanding service and hospitality we received at your restaurant celebrating my daughter’s 30th birthday. The attention to detail, and the beautiful ambiance of your venue made our experience truly memorable. Landi and her amazing team were fantastic. I cannot thank you enough. Shout out to Aakash, Mayank,, Rhys, Jack and Alyssa and Landi for being brilliant. Steve the Dj, thanks for all the tunes. It’s rare to find a place where both the food and the service exceed expectations, but you’ve certainly achieved that. Please convey our gratitude to your entire team for making my daughters birthday so special. We look forward to returning soon! Landi thank you so much . Warm regards, Vanessa Barry
Vanessa Barry . 2024-09-22
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Rhys was great very attentive and friendly
BERNADETTE HYNES . 2024-09-22
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If I could give more than 5 star I would have given .. best food with best service ..Rhys is the boy who served us today .. He made our celebrations more memorable.. Highly recommend
N H . 2024-09-21
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Amazing evening celebrating our friend's 50th birthday. Landi and her team great.
Amanprit Bassi . 2024-09-21
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Rhys and Mayank were fantastic! Great service
Sophie Keen . 2024-09-21
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It was a great experience. The service was excellent. We didn't have food but the drinks were on point. Atmosphere was a bit average.
Mits Malde . 2024-09-19
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Landi was absolutely wonderful , we never had to wait for anything, she was always there when we needed her and offered perfect service.
Louise Norris . 2024-09-18
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We came for a Sunday lunch, for the first time and were blown away with the place. Food was great; atmosphere was great; service from Rhys was exceptional!!!! It’s not cheap, but it’s worth it.
Sarah . 2024-09-15
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Great sunday roast and lovely service from Rhys! Very attentive, warm and friendly!
Boushra Oussellam . 2024-09-15
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Great place for food and entertainment. Had a fab night. Rhys gave great service The DJ Steve played amazing music Great night.
Alpa Parmar . 2024-09-13
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Great service from Rhys - attentive! Just feel a couple more veg options would be greys
Meera De sa . 2024-09-13
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We had a great time at this bar and would recommend, we was served by Alyssa who was very helpful and kind.
Gemma Hughes . 2024-09-13
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Rhys was a lovely server, Sunday roast was delicious!
Alison Leung . 2024-09-08
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I don't get how this place has so many high reviews (bots or little chinese kids making the reviews) Food nothing special & overpriced!
Rupert Bear . 2024-09-08
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Mayant the legend!! Made the night
daniel cordas . 2024-09-08
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Such a great venue and beautifully clean toilets and amazingly welcoming staff. Thank you Rhys being very warm and welcoming. I will be back.
Dee M . 2024-09-07
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Had some nice brunches and meals here. It’s a little costly, and there’s a bit of over-promising or false advertising sometimes. Have been before where we ended up waiting too long. Inconsistent.
Jennifer Siegrist . 2024-09-07
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Best service and food .. Attention Landi she was really helpful full
Sumit Agarwal . 2024-09-03
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I’ve only been to the shisha bit and the place itself and vibes are really good. It’s a bit more grown up than most which is its appeal. The coals are changed regularly without you needing to constantly ask like most shisha places. They’re helpful when it comes to choosing flavour and happy to chat through different blends. The service for food in the shisha bit can be a bit slow and hit / miss. There was a large group of us and despite us using the QR code, every time drinks and food were brought over they had no idea who it was for when they got to the tables. Maybe small but it doesn’t feel as seamless as other places that use QR codes; disrupts conversations when the whole group has to stop to claim their order / pass it around across three tables ourselves.
Nisha C . 2024-09-01
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All staff were very friendly and helpful, making a very enjoyable and successful celebration afternoon tea! Mayanlk was particularly attentive and helpful.
Yvette Shaw . 2024-08-29
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Landi was excellent. We were served on 28.11.2024 . It was my brother’s and dad’s birthday. Landi service details and her guidance towards the menu was excellent.
Rosa Afonso . 2024-08-28
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Do often visit this place for parties and the cocktails are great (offers available everytime we visit). The food is good too.
Buzy Bee . 2024-08-27
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Went to Arens on Friday night. Lovely food, wonderful cocktails and all to the sound of a dj playing great 90s throw back music. The manager Landy was very attentive to my diety needs e.g vegetarian with a nut allergy. Can't wait to go again.
Kay Craigie . 2024-08-26
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My wife and I went on a whim last Friday evening to see what Arens was like. It was lovely. Staff were very polite and attentive. The atmosphere was lovely too, with a smooth live singer singing great mellow songs. Added to this they serve 2 for 1 cocktails at a very reasonable price for which we were very grateful 😊. All in all a great evening was had.
Paul Daley . 2024-08-19
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Bottomless Brunch ( 2 Saturdays ago) really good👍. As usual Daniela our server was absolutely great. Nothing too much trouble, always on the ball. Thank you Daniela 👏👏👏👏
Bernie Carroll . 2024-08-15
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Went for a Sunday roast with a friend for the first time after driving by for years.. very nice family restaurant, rather expensive menu for a pensioner like me, but quality was noticeable, & service team was top notch. The food was very good, saving for the carrots which should be served as a dessert.. too sweet/sugary to be served with the roast.
Maher Tawfik . 2024-08-12
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This was a pleasant surprise; a friend of mine invited me over for a Sunday roast and I loved it all, from the location to the food, from the service to the pub itself. It's so elegant I was wondering if they organise events in it as welll, like birthday parties or weddings even. I was lucky enough to enjoy my meal on a sunny day, whilst my child was playing in the play ground and the restaurant wasn't too busy, the food was fresh and tasty, hot and well portioned so I am very happy with the whole experience. I'll be back and see whether it was just luck or the place really does deserve 5 stars :)
Elena Destro . 2024-08-11
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Adds £2 service charge on every order without telling you. This place is just soooooo up it's self!
Graham Bolton . 2024-08-07
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Great venue service was excellent food was amazing would definitely recommend it took the wife for our anniversary we will definitely be going back
Mathew Johnson . 2024-08-03
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Visited for my daughter’s birthday. We had a lovely evening food was amazing and excellent customer service which we could not fault. Would highly recommend
Betty . 2024-07-30
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Superb! Best meal ever had here New Orleans Po Boy Shrimp sandwich Highly recommend with a side salad We left nothing! Lovely crispy chips
Heidi M . 2024-07-30
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We loved our experience at Arens Bar and Grill. My family and i were served by a lovely girl called Alyssa. From the moment we sat down, she made our dining experience exceptional. Her smile and friendly vibe instantly made us feel welcome. Despite the restaurant being busy, she managed to make our family feel important. We will definitely be coming back as we loved the food and all the staff were so nice!
Rebeca Garbovan . 2024-07-23
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Amazing atmosphere.great food. Most helpful Staff. Can’t wait to return soon. Rhys, Alyssa,Dana and Jack made our night. Absolutely superb. Landi the hostess with the mostess x
Denis B . 2024-07-20
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Very pleased with the atmosphere and the food,Daniela delivered a great service being very polite and welcoming
Sergiu Paval . 2024-07-19
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Amazing service i felt very welcomed snd comfortable, Food and vibes never fail. Love this place !
Amy . 2024-07-18
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Fantastic, friendly service, beautiful restaurant, amazing food, just can't wait to come back soon. Fresh produce great cocktails. to our hostess Landi, thank you so much for providing such great service and looking after us, great customer service, you are an asset and credit to this business. Thank you :-)
Dre Grig . 2024-07-18
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Landi and Rhys have been so attentive and the service of food and drinks were quick and well.. just on time which was perfect.
Elizabeth Tito . 2024-07-18
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Great vibes, food and service! Landi and Rhys were super attentive and With my family we enjoyed are time celebrating a graduation dinner.
Tracy Herrera . 2024-07-18
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Brilliant restaurant, food was lovely and service even better
Zoe Cawte . 2024-07-18
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An impromptu family meal on a Saturday afternoon - what a treat! The lovely Daniela was out host and made sure we were looked after with a warm welcome at all times. She went to extra lengths to keep the little ones happy and we had great time. Children's play area came in handy and the setting is clean, modern and well kept. Would highly recommend the bao bun and seasoned fries.
Karen . 2024-07-13
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Had burger and chips was the best I’ve ever tasted definitely recommend it and would advise u to go down there and try it excellent staff and service down there too
Morgan G . 2024-07-13
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Service was great food not so good
Shelley Dolling . 2024-07-10
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Daniela has been amazing with a big group with lots of kids. She has been patient, very helpful with ordering and made the experience enjoyable.
Mariam . 2024-07-09
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I have been a few times at Arens because of the perfect food that they have , amazing atmosphere . I will go back over and over again. Highly recommended 👌
Andreea Ada . 2024-07-07
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Very nice atmosphere, lovely food and service.
Senali Benaragama . 2024-07-07
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Good food , brilliant staff. Thank you , Daniela.
Dennis Floarea . 2024-07-07
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A lovely afternoon lunch. Food was hot and plentiful smoothy was great but the elixir cocktail was way too sweet but still tasted great. Will definately try here again
kyrie960 . 2024-06-30
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Great service from Daniela & her team - lovely birthday meal for my son - thank you 🤩
Laila . 2024-06-30
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Daniela was brilliant! Very helpful. Very efficient. Thank you
Monica Mazzi . 2024-06-30
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Have been here many times , usually @ weekends first time on a week day Vitor is very friendly and happy delightful indeed bless him works very hard always has a smile on his face
Jody OHara . 2024-06-28
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Awesome place to relax with kids, near ruislip lido and rusilip woods
Rohit Ranjan . 2024-06-24
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Attended a wake at Arens after a funeral service Food served offered a variety for all tastes Victor was superb - friendly & efficient!!
Michelle . 2024-06-12
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VÍTOR was amazing, really good service and super professional. amazinh asset to the team😝😝🫶🏻
Jessica Dovale . 2024-06-11
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VITOR IS UNREAL !! XX amazing service
Harleigh O'Connor . 2024-06-11
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Amazing birthday treat at Arens. The waiters were very enthusiastic and lively and the food was excellent as usual. Halloumi fries are always a favourite and the burger was superb. Thank you to our waiter Vitor for the lovely birthday singing and ice cream.
Robert Hodgkinson . 2024-06-09
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Ameizing service bay lovely vitor hi is wenderful so professional so ameizing
Susan Taylor . 2024-06-09
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Food was great. Service was spectacular, our waiter Vitor was a delight, super accommodating, professional and very funny! Manager Landi was also very lovely and went the extra mile!
Kathy McLoughlin . 2024-06-09
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Very beautiful setting, lovely food and most importantly the manager Victor was such a lovely person. He made our celebration so special, with lots of laughter
Klaudija S . 2024-06-08
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Incredible service , friendly and helpful . Vitor was our waitor
Eleanor Ougham . 2024-06-08
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Vitor is amazing. Got a very nice service from him 🥰
Kristen Anne . 2024-06-08
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We was served by Vitor, who was fabulous in every which way! Super attentive and made sure we had everything we needed. Would recommend Arens purely for his service! Thank you
Natalie Turnbull . 2024-06-08
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Vitor is a vibe!!! He made our brunch!! What a legend.
Ellie Hawkins . 2024-06-08
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Vitor the manage is amazing and amazing service!
Rebecca Payne . 2024-06-07
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Victor is amazing, service was brilliant ✨
Nicole Burridge . 2024-06-07
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Girls brunch / afternoon tea. Pretty 'insta' place. Nice food. Service was good for drink refills. Knocked a star off as.....it would have been nice if they explained the brunch abit more. 6 around a table max! We got an extra chair for our 7th as it was just too tight.
Jennifer Kielsznia . 2024-06-05
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Vitor was fabulous and fantastic Great service babes!!!! Will definitely come back hehehe Also food was great!!! 😜😜😋😋😋😋😋
Melissa Cole . 2024-06-04
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Lovely waiter victor. Good food.
pamela . 2024-06-04
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We had a funeral gathering of a friend and Vitor has been so amazing.. he was friendly, funny and accommodating.. 5 star service!!!
miriam shaw . 2024-06-04
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Victor the manager is amazing! Great service!
Lauren Whittington . 2024-06-04
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Vitor the manager made our night, his personality, and attentive was amazing , the food was beautifully served and delicious ,
Jen Thompson . 2024-06-04
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Vitor is amazing person, he is very kind and friendly with professional attitude and very welcoming. Very good service, highly recommended! Thank you Vitor, you are a good asset to the place!
eleni albitar . 2024-06-02
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Sunday roast is a must! Also amazing service from Viktor - just a bundle of energy and so friendly!
Varshmi Arasalingam . 2024-06-02
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Vitor was super! Very attentive and we received our food very fast. Thank you!
Vishal Patel . 2024-06-02
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Vitor is the best! He is extremely polite and he gives us the best service!
Paulina Paulina . 2024-06-02
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The manager Vitor was amazing! His service was so great and he created such an uplifting ambiance around the restaurant! 100% would come back again if the environment is like this! He made us laugh all evening! Thank you for giving us a great night
Shivani Ohari . 2024-06-01
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Vitor was amazing manager! The best ever! What a great experience dining in this place and Vitor’s hospitality is something else! Thank you
Hannah Giron . 2024-06-01
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The manager Vitor is absolutely amazing!! 10/10 service from him. He mad the atmosphere so up lifting. He made us laugh all night!!
Harvey :D . 2024-06-01
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Vitor was amazing today.Great service!!!!
undefined . 2024-06-01
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Thank you Vitor for making this a special evening, absolute star!!! :)
Ricky Quire . 2024-06-01
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Lovely place for family meal. Vijor, our server was amazing.
The Downes Family . 2024-06-01
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Vitor was brilliant, really made our evening. Wouldn’t have been as good without his service!!!
Laura C . 2024-06-01
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Vijor the server was amazing. The overall ambiance was very nice.
Gawain Downes . 2024-06-01
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Vitor served us - he is the best!!!!! Such a great waiter with the best people skills! We love you Vitor!!!!!!!
Emily Herman . 2024-05-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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375 Opinions
Disappointing evening for a special family occasion. Staff appeared to constantly argue, the food arrived cold and some of the orders were wrong, waitress wrote the order on a serviette, not a good start. Waiting staff spilt a drinks tray on some of our guests and then brought over a tips jar when payment for drinks was requested, a bit of a cheek. Food was not worth the prices charged and an astonishing service charge was on the bill, for service that was not given. Attempted to pay the bill to get out but was told the card machine was broken, an embarrassing 35 mins trying to get payment sorted to get out. Would suggest this so called restaurant is avoided. Food not good. Service not good.
701 Opinions
Breakfast after shopping- child size portions on a Child size plate. Not worth £6 (without drinks)- only redeeming feature the decent sausage. Bacon streaky rashers and not nice, two overs of toast and an egg. Pathetic really. Morrisons and Tesco offer far better for same price or support local business. Staff polite and friendly/ not busy but that possible reflects the waiting of food and value for money.won’t return soon.