Based on 1.636 opinions finded in 2 websites
Based on 1.636 opinions finded in 2 websites
Opinions
Great sunday roast and lovely service from Rhys! Very attentive, warm and friendly!
Boushra Oussellam . 2024-09-15
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We came for a Sunday lunch, for the first time and were blown away with the place. Food was great; atmosphere was great; service from Rhys was exceptional!!!! It’s not cheap, but it’s worth it.
Sarah . 2024-09-15
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Great place for food and entertainment. Had a fab night. Rhys gave great service The DJ Steve played amazing music Great night.
Alpa Parmar . 2024-09-13
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We had a great time at this bar and would recommend, we was served by Alyssa who was very helpful and kind.
Gemma Hughes . 2024-09-13
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Great service from Rhys - attentive! Just feel a couple more veg options would be greys
Meera De sa . 2024-09-13
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I don't get how this place has so many high reviews (bots or little chinese kids making the reviews) Food nothing special & overpriced!
Rupert Bear . 2024-09-08
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Mayant the legend!! Made the night
daniel cordas . 2024-09-08
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Rhys was a lovely server, Sunday roast was delicious!
Alison Leung . 2024-09-08
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Had some nice brunches and meals here. It’s a little costly, and there’s a bit of over-promising or false advertising sometimes. Have been before where we ended up waiting too long. Inconsistent.
Jennifer Siegrist . 2024-09-07
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Such a great venue and beautifully clean toilets and amazingly welcoming staff. Thank you Rhys being very warm and welcoming. I will be back.
Dee M . 2024-09-07
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Best service and food .. Attention Landi she was really helpful full
Sumit Agarwal . 2024-09-03
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I’ve only been to the shisha bit and the place itself and vibes are really good. It’s a bit more grown up than most which is its appeal. The coals are changed regularly without you needing to constantly ask like most shisha places. They’re helpful when it comes to choosing flavour and happy to chat through different blends. The service for food in the shisha bit can be a bit slow and hit / miss. There was a large group of us and despite us using the QR code, every time drinks and food were brought over they had no idea who it was for when they got to the tables. Maybe small but it doesn’t feel as seamless as other places that use QR codes; disrupts conversations when the whole group has to stop to claim their order / pass it around across three tables ourselves.
Nisha C . 2024-09-01
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All staff were very friendly and helpful, making a very enjoyable and successful celebration afternoon tea! Mayanlk was particularly attentive and helpful.
Yvette Shaw . 2024-08-29
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Landi was excellent. We were served on 28.11.2024 . It was my brother’s and dad’s birthday. Landi service details and her guidance towards the menu was excellent.
Rosa Afonso . 2024-08-28
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Do often visit this place for parties and the cocktails are great (offers available everytime we visit). The food is good too.
Buzy Bee . 2024-08-27
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Went to Arens on Friday night. Lovely food, wonderful cocktails and all to the sound of a dj playing great 90s throw back music. The manager Landy was very attentive to my diety needs e.g vegetarian with a nut allergy. Can't wait to go again.
Kay Craigie . 2024-08-26
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My wife and I went on a whim last Friday evening to see what Arens was like. It was lovely. Staff were very polite and attentive. The atmosphere was lovely too, with a smooth live singer singing great mellow songs. Added to this they serve 2 for 1 cocktails at a very reasonable price for which we were very grateful 😊. All in all a great evening was had.
Paul Daley . 2024-08-19
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Bottomless Brunch ( 2 Saturdays ago) really good👍. As usual Daniela our server was absolutely great. Nothing too much trouble, always on the ball. Thank you Daniela 👏👏👏👏
Bernie Carroll . 2024-08-15
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Went for a Sunday roast with a friend for the first time after driving by for years.. very nice family restaurant, rather expensive menu for a pensioner like me, but quality was noticeable, & service team was top notch. The food was very good, saving for the carrots which should be served as a dessert.. too sweet/sugary to be served with the roast.
Maher Tawfik . 2024-08-12
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This was a pleasant surprise; a friend of mine invited me over for a Sunday roast and I loved it all, from the location to the food, from the service to the pub itself. It's so elegant I was wondering if they organise events in it as welll, like birthday parties or weddings even. I was lucky enough to enjoy my meal on a sunny day, whilst my child was playing in the play ground and the restaurant wasn't too busy, the food was fresh and tasty, hot and well portioned so I am very happy with the whole experience. I'll be back and see whether it was just luck or the place really does deserve 5 stars :)
Elena Destro . 2024-08-11
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Adds £2 service charge on every order without telling you. This place is just soooooo up it's self!
Graham Bolton . 2024-08-07
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Great venue service was excellent food was amazing would definitely recommend it took the wife for our anniversary we will definitely be going back
Mathew Johnson . 2024-08-03
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Superb! Best meal ever had here New Orleans Po Boy Shrimp sandwich Highly recommend with a side salad We left nothing! Lovely crispy chips
Heidi M . 2024-07-30
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Visited for my daughter’s birthday. We had a lovely evening food was amazing and excellent customer service which we could not fault. Would highly recommend
Betty . 2024-07-30
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We loved our experience at Arens Bar and Grill. My family and i were served by a lovely girl called Alyssa. From the moment we sat down, she made our dining experience exceptional. Her smile and friendly vibe instantly made us feel welcome. Despite the restaurant being busy, she managed to make our family feel important. We will definitely be coming back as we loved the food and all the staff were so nice!
Rebeca Garbovan . 2024-07-23
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Amazing atmosphere.great food. Most helpful Staff. Can’t wait to return soon. Rhys, Alyssa,Dana and Jack made our night. Absolutely superb. Landi the hostess with the mostess x
Denis B . 2024-07-20
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Very pleased with the atmosphere and the food,Daniela delivered a great service being very polite and welcoming
Sergiu Paval . 2024-07-19
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Brilliant restaurant, food was lovely and service even better
Zoe Cawte . 2024-07-18
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Amazing service i felt very welcomed snd comfortable, Food and vibes never fail. Love this place !
Amy . 2024-07-18
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Great vibes, food and service! Landi and Rhys were super attentive and With my family we enjoyed are time celebrating a graduation dinner.
Tracy Herrera . 2024-07-18
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Landi and Rhys have been so attentive and the service of food and drinks were quick and well.. just on time which was perfect.
Elizabeth Tito . 2024-07-18
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Fantastic, friendly service, beautiful restaurant, amazing food, just can't wait to come back soon. Fresh produce great cocktails. to our hostess Landi, thank you so much for providing such great service and looking after us, great customer service, you are an asset and credit to this business. Thank you :-)
Dre Grig . 2024-07-18
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An impromptu family meal on a Saturday afternoon - what a treat! The lovely Daniela was out host and made sure we were looked after with a warm welcome at all times. She went to extra lengths to keep the little ones happy and we had great time. Children's play area came in handy and the setting is clean, modern and well kept. Would highly recommend the bao bun and seasoned fries.
Karen . 2024-07-13
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Had burger and chips was the best I’ve ever tasted definitely recommend it and would advise u to go down there and try it excellent staff and service down there too
Morgan G . 2024-07-13
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Service was great food not so good
Shelley Dolling . 2024-07-10
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Daniela has been amazing with a big group with lots of kids. She has been patient, very helpful with ordering and made the experience enjoyable.
Mariam . 2024-07-09
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Good food , brilliant staff. Thank you , Daniela.
Dennis Floarea . 2024-07-07
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Very nice atmosphere, lovely food and service.
Senali Benaragama . 2024-07-07
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I have been a few times at Arens because of the perfect food that they have , amazing atmosphere . I will go back over and over again. Highly recommended 👌
Andreea Ada . 2024-07-07
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Great service from Daniela & her team - lovely birthday meal for my son - thank you 🤩
Laila . 2024-06-30
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Daniela was brilliant! Very helpful. Very efficient. Thank you
Monica Mazzi . 2024-06-30
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A lovely afternoon lunch. Food was hot and plentiful smoothy was great but the elixir cocktail was way too sweet but still tasted great. Will definately try here again
kyrie960 . 2024-06-30
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Have been here many times , usually @ weekends first time on a week day Vitor is very friendly and happy delightful indeed bless him works very hard always has a smile on his face
Jody OHara . 2024-06-28
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Awesome place to relax with kids, near ruislip lido and rusilip woods
Rohit Ranjan . 2024-06-24
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Attended a wake at Arens after a funeral service Food served offered a variety for all tastes Victor was superb - friendly & efficient!!
Michelle . 2024-06-12
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VÍTOR was amazing, really good service and super professional. amazinh asset to the team😝😝🫶🏻
Jessica Dovale . 2024-06-11
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VITOR IS UNREAL !! XX amazing service
Harleigh O'Connor . 2024-06-11
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Ameizing service bay lovely vitor hi is wenderful so professional so ameizing
Susan Taylor . 2024-06-09
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Food was great. Service was spectacular, our waiter Vitor was a delight, super accommodating, professional and very funny! Manager Landi was also very lovely and went the extra mile!
Kathy McLoughlin . 2024-06-09
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Amazing birthday treat at Arens. The waiters were very enthusiastic and lively and the food was excellent as usual. Halloumi fries are always a favourite and the burger was superb. Thank you to our waiter Vitor for the lovely birthday singing and ice cream.
Robert Hodgkinson . 2024-06-09
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Very beautiful setting, lovely food and most importantly the manager Victor was such a lovely person. He made our celebration so special, with lots of laughter
Klaudija S . 2024-06-08
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Vitor is a vibe!!! He made our brunch!! What a legend.
Ellie Hawkins . 2024-06-08
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Incredible service , friendly and helpful . Vitor was our waitor
Eleanor Ougham . 2024-06-08
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Vitor is amazing. Got a very nice service from him 🥰
Kristen Anne . 2024-06-08
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We was served by Vitor, who was fabulous in every which way! Super attentive and made sure we had everything we needed. Would recommend Arens purely for his service! Thank you
Natalie Turnbull . 2024-06-08
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Victor is amazing, service was brilliant ✨
Nicole Burridge . 2024-06-07
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Vitor the manage is amazing and amazing service!
Rebecca Payne . 2024-06-07
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Girls brunch / afternoon tea. Pretty 'insta' place. Nice food. Service was good for drink refills. Knocked a star off as.....it would have been nice if they explained the brunch abit more. 6 around a table max! We got an extra chair for our 7th as it was just too tight.
Jennifer Kielsznia . 2024-06-05
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Lovely waiter victor. Good food.
pamela . 2024-06-04
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Vitor the manager made our night, his personality, and attentive was amazing , the food was beautifully served and delicious ,
Jen Thompson . 2024-06-04
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Victor the manager is amazing! Great service!
Lauren Whittington . 2024-06-04
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Vitor was fabulous and fantastic Great service babes!!!! Will definitely come back hehehe Also food was great!!! 😜😜😋😋😋😋😋
Melissa Cole . 2024-06-04
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We had a funeral gathering of a friend and Vitor has been so amazing.. he was friendly, funny and accommodating.. 5 star service!!!
miriam shaw . 2024-06-04
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Vitor is amazing person, he is very kind and friendly with professional attitude and very welcoming. Very good service, highly recommended! Thank you Vitor, you are a good asset to the place!
eleni albitar . 2024-06-02
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Sunday roast is a must! Also amazing service from Viktor - just a bundle of energy and so friendly!
Varshmi Arasalingam . 2024-06-02
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Vitor was super! Very attentive and we received our food very fast. Thank you!
Vishal Patel . 2024-06-02
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Vitor is the best! He is extremely polite and he gives us the best service!
Paulina Paulina . 2024-06-02
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Vitor was amazing today.Great service!!!!
undefined . 2024-06-01
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Vitor was amazing manager! The best ever! What a great experience dining in this place and Vitor’s hospitality is something else! Thank you
Hannah Giron . 2024-06-01
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The manager Vitor was amazing! His service was so great and he created such an uplifting ambiance around the restaurant! 100% would come back again if the environment is like this! He made us laugh all evening! Thank you for giving us a great night
Shivani Ohari . 2024-06-01
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The manager Vitor is absolutely amazing!! 10/10 service from him. He mad the atmosphere so up lifting. He made us laugh all night!!
Harvey :D . 2024-06-01
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Vijor the server was amazing. The overall ambiance was very nice.
Gawain Downes . 2024-06-01
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Vitor was brilliant, really made our evening. Wouldn’t have been as good without his service!!!
Laura C . 2024-06-01
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Lovely place for family meal. Vijor, our server was amazing.
The Downes Family . 2024-06-01
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Thank you Vitor for making this a special evening, absolute star!!! :)
Ricky Quire . 2024-06-01
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Such a great atmosphere and amazing service. I came here with my colleagues for the first time and we were so impressed with the food and service. We have been served by Vitor which made us laugh the whole time. His vibe and his professionalism made this experience so enjoyable. Thank you Vitor!
Ana Melinte . 2024-05-31
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Vitor served us - he is the best!!!!! Such a great waiter with the best people skills! We love you Vitor!!!!!!!
Emily Herman . 2024-05-31
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Victor is the best manager, great service, lots of fun, made our night very special.
Band Aid 20 . 2024-05-31
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Amazing manger vitor gave excellent service and was very cheerful and lovely while he was explaining all the meals they had to offer
Sophie-May Dancy . 2024-05-28
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Vitor is amazing - brilliant fun and service The management are rude! The food is ok, nothing to rave about. Had a problem with the bill, they over charged and the manager said she can’t change it, eventually she removed the service charge and when we questioned if the lovely Vitor would still get his tip, she said,” if you want to give him something - you can!” Appalling way to treat staff!
Ermine Gee . 2024-05-28
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Had a lovely meal with my wife, and very friendly service with great chat with vitor who was fantastic
John Ohara . 2024-05-28
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Great Sunday roast. Service was a little slow but was lovely!! Highly recommended
Tan K . 2024-05-27
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Lovely food, great modern venue and outstanding customer service from Mayank. Wouldn’t hesitate recommending Arens Bar & Grill Ruislip. Will be returning soon :)
Ryan Lowe . 2024-05-26
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Vitor the manager was absolutely amazing, great service and so kind. The service and food was 10/10!!!
L W . 2024-05-26
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vitor is the best!! amazing waiter genuinky made my dayyy
Thalia Al Dawaf . 2024-05-26
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Great food nice atmosphere. A big thank you to Viktor for his excellent service.
Marek Balchan (Polished Detailing) . 2024-05-26
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Lovely restaurant, love the kids play area. Food was great and the service was wonderful - thanks to Victor!
Elspeth Spelzini . 2024-05-26
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Vitor went above and beyond! Amazing service!
Sian Markwell . 2024-05-25
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From the moment I walked in, I was greeted warmly by the staff and shown to a cozy, beautifully set table. The ambiance was perfect – elegant yet comfortable, making it a great spot for both a casual meal and a special occasion. What truly set this visit apart was the outstanding service provided by our waiter, Vitor. He was amazing from start to finish. Vitor was attentive and personable, making sure we had everything we needed. He offered excellent recommendations from the menu and was knowledgeable about the dishes and wine pairings. His enthusiasm and passion for his work were evident, and it significantly enhanced our dining experience. The food itself was exquisite. Every dish we ordered was prepared to perfection, bursting with flavors and beautifully presented. Love this place🤍
Helen H . 2024-05-25
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Vitor was amazing, friendly and made an amazing cocktail. Food was delicious. Beautiful place to visit with family and friends. Definitely will come back again 😉
Roman Skakun . 2024-05-25
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Victor served me and friend today and he showed amazing hospitality, really had good energy and was a lovely host! We will definitely come back again. Thank you for such an amazing time.
Arlinda Ceraj . 2024-05-25
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Vitor is amazing, such good vibes Love!!!!
Jemimah Clevett . 2024-05-24
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Victor had amazing service, he was very funny and quick with the drinks.
Edmonda Muzaqi . 2024-05-24
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Omg amaze balls I love it Literally my favourite place now
Rose Bestall . 2024-05-24
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Vitoria is lovely and amazing. Vest waiter ever!
Jo Yorke . 2024-05-24
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Thank you very much for you courteous and professional service. Food and cocktails were both great.
Ainmein . 2024-05-24
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Lovely venue so pretty. Hard to park when its full- felt my car was gonna sink when going into the woods. No servers/ check backs. My roast was stone cold with no gravy- but who to ask ? Wouldn’t go back in a hurry
Shilpa Panchmatia . 2024-05-21
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Victor did an amazing job at serving me and my friend, he was super kind and funny, had a great laugh with him. The food was 10/10, will be back for sure ;)
Amy Armitage . 2024-05-21
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Vittorio is the best! Customer service was amazing 🤩
Pepsik26 Challenges . 2024-05-21
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Vitor was absolutely wonderful! 10/10 would recommend to anyone! xx
may louise . 2024-05-21
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