Arens Bar & Grill in Hillingdon

We had our wake here for 30ish people. It was perfect for that number with an overspill area if needed. The restaurant is closed at lunchtime so parking was great and we had total privacy. The buffet was very tasty and plentiful and the staff were really helpful and showed compassion for our circumstances. Overall I couldn't fault it and would happily recommend

Fantastic visit and great service from Bekim, he was great.

We had server Bekim he had such amazing service, food came very quick

Ryst and Tia were amazing. The staff and the food are amazing

First time here greeted by the smiliy landi hope I've spelled that right lovely atmosphere and service good music lovely decor . Best place I've been in a long time ! My apologies to sienna who I almost made her drop her tray of drinks, with my borat impression! 😉 . Fantastic place will be back x

Table of 8 all agreed with 5 stars across the board. Food is good, service is good. Atmosphere is good if you don't mind it more lively with some prominent music.

DJ playing good music set the scene. Fantastic service, helpful staff member Sienna. Food was good. Had a lovely afternoon with the girls

Sienna was amazing - defo should get employee of the month

Sienna was a fab waitress. Serving efficiently with a smile. We enjoyed our time and everything was great.

Sienna was amazing - best service ever

Sienna was an excellent host. Smiling throughout whilst dealing with 30 pissed ladies on a Hen Do is no mean feat!!!

Very attentive and cooperative due to an allergy in the party Rhys W

Waiter Rhys was fantastic and was always on hand when we needed him. We'll done Rhys

Food and drinks were good service good. Cashless location

I went for Mother’s Day, I was told on entry that they are a cashless establishment but it did not say on our booking confirmation email nor under their booking terms and conditions. We brought this matter to the manager she said she was so busy she was unable to see where it stated on their booking information that they are a cashless establishment this was annoying because we had cash,anyway we got served by a really nice guy called Jacob who delivered excellent customer service he is a real credit to the team, he actually made what started off as a nightmare evening, nice because he was so down to earth and very helpful. We asked for macaroni cheese and we got cauliflower cheese 😑and a lot of the menu was out of stock which limited our choices. The place was nice and warm and towards the end the manager did apologise. My steak was very dry but the chips were really nice and my daughters coconut rice and salmon teriyaki was delicious, the bao buns did not taste freshly made and the drinks could have done with more alcohol. I unfortunately won’t be rushing to go back. Remember they only take card payments.

I have eaten at many restaurants, and I must say this place has terrible service, some of our party's food was serviced cold, they didn't complain because they didn't want to upset the host. The food was cheap quality but terribly over priced, and the menu is very limited.

Lovely food. Rhys provided us with brilliant service. Polite and very helpful.

Great service from Rhys. I arrived after the rest of my table. They ordered for me. I’d have been ok to have taken the plate that was kept warm but the kitchen decided to prep me a fresh plate. Very good service.

A really disappointing evening at Arens Bar. We were a family of 6 celebrating an early Mother’s Day meal. On arrival, the music was full blast and I asked to be seated in a quiet area as we had a baby in our party. The waiter seemed to forget this and when we asked again, he advised the music was stopping at 5.30, which to be fair, it did. There is a button for service, but despite this, the service was slow throughout. We repeatedly had empty glasses, having finished the bottle. We had to switch drinks as the wine we wanted had run out (despite being 100ft or so from Majestic). We seemed continuously to be waiting to catch the eye of a waiter. We were still eating our starters when the waiter started trying to give us our mains (it was not like there was only one eating, we had only had the starters for 5 minutes). The waitress did admit this was a mistake and apologised. The food (unlike previous visits) was only so so, and the steak was the smallest we had ever seen, despite what is a high price relative to the local area. We rushed to leave as the children were getting distressed, and there were a number of incorrect items on the bill. We were charged for the onion ring tower which never arrived and also for the child’s ice cream which should have been in the price of the child’s meal. We were not offered any discount/concession and we didn’t say anything because we just wanted to get out of there. All in all, a real disappointment and I could only apologise to my mum and sister in law, for whom this visit should have been a treat, but in all actuality, it was just an all round disaster.

Visited on a Thursday evening for a large family gathering which included children. All were made to feel very welcome. The food and service was amazing. Yolanda went over and above to see to our needs. Nothing was too much trouble. Everyone enjoyed their experience. We will be back again soon.

Rhys was really helpful and accommodating for our busy loud table of 8 and a baby! Food was delicious! Looking forward to visiting again!

Got the worst trauma of my life , tried to get in with my car because the gate was open so after I saw the sign that is for dinner I tried to went out with my car and the gate was closed promptly into my car what a idiotic management would do this, just bought my car recently and the gate of this restaurant was promptly closed into my car. How was I supposed to reverse with such a speed into the street to not be hit by the promptly closing gate so that I’d get hit by another car just to avoid the stupid fast closing gate????????

We had private hire of the beautiful event space for an 80th Birthday celebration. From the very first meeting with Landi, we knew we would have a perfect day and we definitely did! Landi and her team went above and beyond to make sure our day was the most special one.. the food, drinks and staff were all amazing, a special ‘thank you’ to Landi for being so accommodating and helpful with ideas etc.. also to Elouise who worked on the bar and kept our drinks flowing all day! The Birthday Girl had the most wonderful day and we would definitely recommend the Arens Bar, Landi & her team!

Bekim was professional gave us a great service was patient and nice

Brilliant experience and Rhys our waiter was so fantastic at making sure we had glasses topped up and our food was good! Brilliant service:

Rhys was great at being our waiter for the afternoon! Thank you for a lovely afternoon!

Rhys was a great waiter, even though the dj wasn’t attending Rhys made sure our afternoon was still lots of fun

Extortionately priced for what it was. Average food.

Great services, great atomosphere but the food had allot to be desired, jerk chicken started... what does that bring to mind, not a hefty amount of sauce to add flavour for the lack of marinade and seasoning.... I'll leave it up to ypu to decided

perfect for big/family gatherings and the service is superb!

My wife and I had an amazing Roast dinner. The food was very flavoursome and fresh. Landi the manager was extremely helpful and knowledgeable. Nothing was too much trouble and gave us an amazing experience at Arens. We will definitely be back with family and friends and I will highly recommend Arens to friends and family. Thanks for a lovely evening and tasty good.

Great food and outstanding customer service Especially from Bekim and the manager Came for my mums birthday and the service was exceptional the really too care of us. Food and drinks were delicious Thank you

What I really enjoyed about arans bar. The food the drink the price was excellent. Bekim was our server and he was amazing. Raise his wage he deserves it 😁

The food was amazing & the staff were great especially Rhys who looked after us very well. We would definitely recommend.

Jacob provided exceptional service Fabulous evening

Lovely atmosphere- food was lush! And Sienna was so professional, lovely and nothing was too much trouble. Only thing to improve would be the heating. Felt a bit chilly

Another great evening always good energy and service special thanks to Jacob who was attentive and good character keeping smiles on our faces.

I would like to leave at feedback about the food I ordered which was rainbow sliders for £14.50, and it was 3 mini bite size burgers of different colour, which had just a small nugget of chicken or tempura as you would choose and the most disappointing about the food was not only that it was absolutely no value for money, but the worst part is you get coloured poo next day for having those coloured burgers ( green, blue, pink ) , which was disgusting.. it initially scared me and later realised it was because of the colour of the burgers !!

Sienna was our waitress, very attentive to our needs as we were supporting someone with learning disabilities. We dis not feel rushed in anyway and the food was fantastic 👌 💯 percent happy with our experience and would definitely recommend

Had a lovely evening for my birthday at arens bar. Out waitress was Sienna and she was amazing! Her service was quick and she couldn’t do enough! Thank you very much for a lovely birthday dinner!

our waitress was sienna she was lovely we were with someone with special needs and she was very caring and we didn’t felt rushed once. food was 10/10 would recommend

Altho a sad occasion bought us to Arens Bar (wake held there ) The service,food, and atmosphere ? All top notch , an ideal place to hold any type of gathering ,party etc ,the buffet table was well presented and food was lush,very unusual , totally different to the norm of sausage rolls, sandwiches and black forest gateaux , this buffet meal was excellent , food with obviously twist to it , e g :: Quiche, with a chutney layer on the base,made a lovely change to the norm one is presented with ,the only draw back for some ,but not all , was the price of alcohol ,a single gin and tonic, £12 daughter almost fell off her chair ,but for me , who doesn't drink alcohol ,all was good ,

Very good lunch and excellent customer service.

Wonderful as usual. Great service from Rhys.

Lovely place! Definitely eat here! Food was very tasty and felt quite fresh. There vibe was on point, we were seating in a covered area outside with heating that felt very cozy. Incredible service too, food was served within minutes and our server Bekim was 10/10.

Delicious roast, well looked after by Rhys.

2nd time here and Roast was lovely and great atmosphere.

Booked a room for 14 people for my daughters 30th Birthday and all I can say is wow. The food was amazing, the staff couldn't do enough for us, especially Landi the manager who from booking the room a month ago, to us arriving and leaving went above and behond to make my girls day extra special, she is a credit to Arens. Would highly reccommend.

Booked a room for 14 people for my daughters 30th Birthday and all I can say is wow. The food was amazing, the staff couldn't do enough for us, especially Landi the manager who from booking the room a month ago, to us arriving and leaving went above and behond to make my girls day extra special, she is a credit to Arens. Would highly reccommend.

A must have roast! All the meats and veggies have been amazing every time we’ve come! Plus unlimited gravy! Shout out to Rhys our server who was super attentive and helpful - made us feel welcome!

Came Christmas Eve as a family of nearly 40 people all age ranges. Service was incredible and our server Landi couldn’t do any more for us, she was amazing and a credit to this restaurant. Food was great, everyone had a brilliant evening and will be coming back for sure!

Lovely food, the atmosphere was electric. Be mindful of parking in the evening times. Went with my family.

Great place. Definitely coming back

Fantastic service, Mayank was very friendly

The Christmas decor was beautiful. To top that the service from Rhys and Stanley was excellent. The restaurant was super busy and for a family of ten it was impressive that we were done and dusted in under two hours. Thats all down to the attentive and efficient service. Thank you!

Gorgeous looking place, friendly staff and good food!

What a fab pretty place with such excellent waiting staff and management! And the food was delicious! We got truffle chips with cheese and you know the place is good when the cheese isn’t just at the top but all the way through! Ahhh divine! We went on a day they had the grinch visiting, it was a bit noisy with lots of kids running around but our toddler felt like she could also loosen up and get involved in the excitement. I imagine on a day when they don’t have a guest appearance it’s nothing like that. We got to spend enough time talking to the grinch and taking pictures with him without feeling like we didn’t get enough of his time. The staff were beyond friendly and incredibly hospitable. They apologised before we even got to our seat for the noisy environment that night and even though they were incredibly busy they never lacked in service at any point. When we left the manager was seating other guests but she still made a point to say, thank you for visiting to every customer as they left. When we first arrived there were quite a few cars blocked trying to get in and out but we saw a young staff member come out to help manoeuvre the cars. Honestly they did incredibly well on what was clearly a very hectic night. It wasnt a cheap at £90 for 2 and a half of us but it was memorable and we had a lovely time. Can’t wait to return! So glad we discovered this place !

Great plates, watch some of the starters which are massive when we went (halloumi sticks and Brie plates). Really yummy food. The drop of a star is because the service charge reportedly does not go to staff. We were so disappointed; so bring cash for a staff tip.

Amazing service by Rhys, very friendly! The manager accommodated me as I had arrived early! The food was good! Arens apple crumble was yummy. I would definitely return!

Had an incredible Sunday roast here for my Mum's birthday. Would highly recommend this place. The staff is so polite too and helpful. Beautifully decorated inside its truly a hidden gem. Rhys was fabulous and super helpful

Lovely, tasty food, I can't wait to go back

Great place and atmosphere. However the food is average and overpriced for what you get

Arens has gone down hill in the last few years, went back to give one more chance and what can I say it was terrible just as I expected, brunch food was afternoon tea small portions, cold meat served, no gluten-free menu, Friend was told best not to eat nothing, Way over priced terrible hard seating, tables shocking waiter put food try down and it tipped over (uneven table with holes in) it’s based in Ruislip not London so get Reid of London prices. won’t be returning.

Arens, what’s happened?! Your roast dinners used to be amazing at half the price! Honestly think it’s the worst roast I’ve had! Cauliflower cheese should be a side dish, only 2 people out of 6 likes it! You only serve carrots as veg? For £25.50 this is shocking! The roast beef used to be the best around, it’s now rubbery and thin sliced. Potatoes very dry texture. Never again.

Arens, what’s happened?! Your roast dinners used to be amazing at half the price! Honestly think it’s the worst roast I’ve had! Cauliflower cheese should be a side dish, only 2 people out of 6 likes it! You only serve carrots as veg? For £25.50 this is shocking! The roast beef used to be the best around, it’s now rubbery and thin sliced. Never again.

mayamk has given great service. had a lovely dinner and then had a good time in the shisha area.

A lastminute.com meeting arranged at a convenient place led us here and what a lovely surprise. It is a fairly large place but somehow has a really cosy ambience. The tented section with bench type tables and benches to sit on was bright and warm. The food could have been average but I still would have enjoyed the place. I think an Xmas visit with the family is definitely going to be arranged. Also, the staff, especially the South African lady were warm and friendly....:).

Came for Christmas party buffet. The staff was good special mentions to Sidhu, he was very good and vibing guy. He clicked good pictures for all the staff and treated everyone with utmost respect and provided the bestest service. The overall food was good and the place was really beautiful decorated too.

It was such a beautiful place and the food was really good too. The service they provided was the best, specially Sidhu, who was very friendly and nice guy, he served us very professionally and vibed with as well. All the people who came with us was very happy with the service they were provided by him.

We had the absolute pleasure of being served by Rhys during our visit to Arens Bar and we cannot say enough good things about the experience. From the moment we were seated, Rhys greeted us with a warm and genuine smile, making us feel welcome and comfortable. Thank you Rhys . 🌟

Overpriced and very mediocre food.

Nice vibe if not busy and lively

Great food, visited this place many times, this place never fails me. Food is 100% flavoursome, served hot and very quick. I was served by Rhys he was so friendly quick efficient. Thank you once again for a great service. Yvonne Peters

Service was excellent, quick and efficient. Rhys was also excellent and attentive to all our needs. Thank you

Fantastic first class meal and service for my babies 1st birthday! Elouise and Landi were so attentive and professional as well as warm and friendly! The table was decorated for us and they were so engaged with the children and adults!! Thank you for a special meal for a special day :)

It was a very nice place, I enjoyed it a lot

Interesting place. Booked a table for 10 in advance to arrive and find we had been put on two tables back to back - not quite what we had in mind. A party the opposite side of the ‘conservatory’ space were shouting and kids running everywhere, so not exactly the best atmosphere. Parking outside far too tight for the vehicles and I had my car damaged by a person trying to squeeze their car in next to mine - fortunately seen. The food was ok but massively overpriced and to add insult to injury 12.5% service charge added - this wasn’t worth the charge in my opinion. Sad times really as used to be a nice pub, but inflated prices for ok(ish) food, coupled with not being able to sit together properly, was disappointing I’m afraid we won’t be back.

Mayank made us all feel at home and was super kind professional and helpful.

Lovely experience at Arens as always, special thank you to Stanley who delivered fantastic service with a friendly approach, really goes a long way. Customer service 10/10 and lovely cocktails!!! Highly recommend :)

Had the Halloween cocktails, would definitely recommended them. Lovely service from Aiyssa. Such an enjoyable afternoon, thank you!

First time here. Treated my friend for her birthday with my mum. Staff were so friendly. Food delicious too.

Huge thank you to Rhys who served our family today! Not the easiest family to take an order for 😂 so thank you for being so patient and we all enjoyed a really lovely Sunday lunch ! Great service and food

Alyssa was very friendly and helpful.

Lovely warm feeling when u walk into Arens Bar. Staff always very pleasant in the Northwood bar n Grill. Food is tasty and the service is great. Lovely play area for kids and has parking. Very clean inside and out.

Perfect place, family friendly, great food

Stanley has done an excellent job serving us today. The food was excellent and the restaurant is beautifully decorated. Arens is an excellent place to spend time with friends and family.

Phys and yolanda were fantastic hosts for our birthday celebrations. We are a group of 30 and everyone's drinks where taken promptly and food was very well served and presented. Fantastic service and we look forward to visiting again.

Service was lovely and staff are so kind! Our server, Mayank, did amazing! He was so friendly! This was my second time going and my parents first time, we all found the food amazing ☺️

Thank you to Rhys and Stanley for an incredible experience. They were very professional and made our dining experience memorable. Thank you!!!!!!

Delicious food, lots of options, good kids play area and great service from Rhys & Stanley. Recommend the Sunday roast.

Great service by Rhys, food got to us quick and hot. Food was really appetizing, highly recommend

Rhys provided excellent service

We had a amazing experience, everything was amazing but Landi the weatres was the best. Thank you Landi for your amazing service

Absolutely amazing service!! Especially from Mayank was amazing 10/10 so friendly and helpful couldn’t recommend this place more! <3

Really attentive. All lovely staff!!! Super friendly and catered to all our needs. Thank you mayank especially for making our experience amazing !!!

Lovely afternoon. Feeling very full and content.

Thank You for the Exceptional Service and Beautiful Venue I wanted to extend my heartfelt thanks for the outstanding service and hospitality we received at your restaurant celebrating my daughter’s 30th birthday. The attention to detail, and the beautiful ambiance of your venue made our experience truly memorable. Landi and her amazing team were fantastic. I cannot thank you enough. Shout out to Aakash, Mayank,, Rhys, Jack and Alyssa and Landi for being brilliant. Steve the Dj, thanks for all the tunes. It’s rare to find a place where both the food and the service exceed expectations, but you’ve certainly achieved that. Please convey our gratitude to your entire team for making my daughters birthday so special. We look forward to returning soon! Landi thank you so much . Warm regards, Vanessa Barry

Rhys was great very attentive and friendly

Amazing evening celebrating our friend's 50th birthday. Landi and her team great.

Rhys and Mayank were fantastic! Great service