Arch Bar Lounge & Kitchen in Thanet

Came for lunch whilst on holiday in Kent. The food was great and portions large, especially for the loaded chips which was gigantic. Staff could have been a little friendlier but most were very young so at least it’s commendable that they are working

Visited with my husband and brother and Ordered two prawn dishes and one mules mariners and while the prawn dishes were very good and the kitchen kindly peeled them for us at our request the mussels were very overcooked, tasteless and shrivelled! We paid for our food upfront so when our food arrived the waitress asked if all was okay. We informed her the prawns were very good but the mussels were overcooked and very shrivelled and we had tasted a lot better! Her response after we heard her telling the kitchen that someone was complaining about the mussels was they can’t possibly be overcooked as they had used a temperature probe to cook them! Her response was very rude and she was not interested in our reply as they had already taken our £49 and refused to offer any kind of solution whatsoever! Why ask if the food is okay if you can’t accept a truthful opinion? Who uses a temperature probe for cooking mussels anyway?? You could clearly tell by sight of them that they were very shrivelled and overcooked! Did they temperature probe and test each one!! 😂Needless to say we left with a bowl of unfinished mussels on the table and left no tip!! Very poor customer service and handled very badly by the waitress and kitchen, which was a shame as the rest of the meal was very good!!

Awful, waited an hour for a breakfast that never came. Rude staff.

Been a few times and the service is very slow, even without food. However, asked advice and waiter was very helpful.

The service was above and beyond from multiple servers, even though it's an "order at the bar" restaurant. The food was among the very best that we've tried in the area, and priced very competitively even though it's at a wonderful location right on the harbor! What great views and atmosphere, brunch is a must do here 😋

Lively place and open until 3....bit expensive though

I've been coming here for years, but this is the first time in a while for breakfast. Friendly and professional staff, a great location on the harbour. The food was good quality, well presented and very tasty. Slightly above average prices, but well worth it.

A great place right on the quayside. Great range of beers etc and good coffee. Food looked good. Pity I had already eaten

Lovely little place... Try the pancakes with bacon and maple syrup 👍👍 .. Also.. great coffee.

Popped in the other day for a glass or two of wine lovely staff so friendly would highly recommend a visit

Very nice food and service was great

Nice to sit outside that's as far as it goes I'm afraid my kids hotchocolate tasted of bananas my breakfast was questionable not sure what was wrong with the eggs. The bacon was nice though. But for £25 I expected better.

Nice little place on the sea front

Sat outside as a lovely sunny day. We had the meat and fish platter for two £30. Well there was enough to feed three people. Very impressed and took some food home as couldn't eat it all.

Poppy the bar staff was so smiling and welcoming made me and my friend giggle and laugh very chatty, nice front to your bar thank you poppy xx

A young bar maid Called Tia served my underage son and offered him drugs. I am appalled at this place and my family and friends will never come back here.

Great place, staff friendly and menu great . Will be back next time we are passing. Really worth a visit.

Great little place and great staff.

I used to live in Ibiza and this is the only bar I've been to in UK which truly replicates that feeling of pure artistic pleasure in a bar. Beautiful lighting, great staff and doormen, Not deafening loud like some other bars nearby - it's great to have loud music, but why should we leave with permanent hearing damage? Just EQ things properly - and here, they do! Just an exceptional bar.

Definitely the place to go if you want rude staff and dirty glasses, older wowan talking on the phone and not serving just looked and walked off, young girl behind the bar full of attitude. Eventually got served only to have the milk and sugar snatched from our table before we had finished with it. The only good thing about the bar in my op is the view of the harbour.

I've only had breakfast here and it's a lovely place right next to the harbour the food was very nice but the coffee could be stronger also I like oat milk in my coffee something they don't have other than that it's a lovely place to have breakfast outside. it's also dog friendly, a major plus for me and my 4-legged friend

Very aggressive female staff member, ruined our night. Bouncer acted like it happened every week.

Love there breakfast, please don't change it, so nice that it's not full of dogs watching you eat like the one just down from you

Great food. Nice view on side of the harbour. Would definitely recommend

Bought a freshly prepared americano for taking away. Unfortunately it was near the day’s end, and there was only one person serving who was already serving a table of five loud teenagers , so was under some pressure. Anyway by the time I got to the car after a good five minute walk, the paper takeaway coffee cup had practically disintegrated, becoming very soft and the contents had to be consumed with great speed resulting in spillage, burnt fingers and an extremely burnt hand ! UNPLEASANT !!!

Lovely evening in Ramsgate- the lady behind the bar is wonderful. Beautiful bottle of Los Intocables

The Very best bacon butty I’ve ever tasted and being a cyclist I’ve tasted quite a few. This is just not a one off every time it has an amazing flavour filled layers of bacon on fresh granary thick bread. Magnificent 👏👏👏

Great place to get a good breakfast from a bacon sandwich to a great full breakfast to set you up for the day

Food was basic the lemon chicken salad could of had more chicken in it . The ploughman's was served with skinny basic supermarket bread and not a crusty french stick or chunky bread like it should be. There wasn't rhe nice unbrellas up and rhe outside was bland , screens were dirty and not appealing to sit there. Some flowers or deco would make it feel more appealing to sit and relax. Smokers were sitting next to us , I'm a smoker but I wouldn't smoke near people eating. Service was punctual and basic. Not friendly enough I don't rhino for serving people visiting. Dark interior and with a few tweets it could be a nice place to relax near the harbour. Sorry I wont come again.

Lovely garlic prawns. Staff very helpfull.

***OFFICIAL*** Best Bacon Sandwich in Ramsgate. FACT!!

Lovely staff, really good food and nice and relaxed for a Sunday afternoon. Good that they let dogs sit in the outside earing area.

Great location right on the harbour, really cool 'tunnel' venue with lots of variety of alcohol.

Lovely bar, lovely environment, great staff - Lia was especially great and treated me and my friend very well

Nice place. Not special. Inside is full of oversized sofas

lovely relaxed and friendly atmosphere great food too

Nice cafe, great breakfast. If no Ash trays on the table I would have rated higher, although an outdoor space its still nice to be able to eat in a non smoking area

The place clearly misses miles" presence

Quality of the food was good, and the girls who were serving were trying their best but unfortunately lacking a manager and someone to take charge. The servers were upset as they were trying their best but feel its down to management to get someone in to run the place. Our breakfast order was wrong and sent back twice and a quick fry up took over 90mins and was cold and cost almost £30 for two. Have had some really nice meals here, but just feel like the management needs improving.

Loved the platters and chill out outside in the sunshine. Staff very friendly and good service 👍 Shame not doing food later into early evening ..... as most people at work til then. Missing a trick!!!

Shared a platter with 2 friends. Plenty of food for the 3 of us. Good value and super fresh. Was lovely. We sat outside overlooking the harbour. The lady who served us was really good, attentive and helpful.

Good supply of snacks and drinks.

Great little place with a perfect view of the harbour. Lovely coffee and my sausage and bacon sandwich was very well cooked. Great suntrap with a large covered area if you want shade. Staff very friendly I recommend a visit.

Every surface Felt dirty to the touch. Distinct smell of bleach coming from the floor. Draught beers didn't seem to be kept in good condition. We asked for Peanuts which came in a small bowl which was dirty around the outside. Disappointing. It put me off ordering food.

Went Good Friday afternoon, good food friendly and funny staff 😃

Nice sea views very nice staff very large cups of tea and coffee Good value !

Nice sized portions...Nice staff

Nice location and good service with reasonable price.

Found today coffee & a good selection of cakes for £4 very polite staff nice views and comfortable seating T said we can return any time and we will B&K Whitstable 😛

Overpriced drinks but lovely views

Great place to eat amazing staff very safe try there cakes

Hi all we visited bar weekend we were made so welcome by staff it was so nice we were really cold staff invited us to sit in side I'm use a large powered wheelchair and we had our greyhound with us we were made so welcome food was delicious we had the coffee and cake my wife had the cheese ploughman s which looked amazing greyhound had dog treats and cheese can only thank staff fore making it a special day andt

Wonderful friendly service with good coffee and cake!

Great place for a night out or for a spot of lunch!

A great place to drop in any rooms of day - right on the harbour. They have music nights which add another dimension to three Arch Bar. Excellent!

The lovely Chloè. Thank you for making my 2 evenings in this charming boutique "pub" so pleasant. A little gem in the deserted harbouring.

Atmospheric. Lunchtime visit. Beautiful sandwiches

Good staff enabled us to enjoy a good drink overlooking the Harbour.

Always a lively place to go, friendly staff and great music at weekends

Good rain protection ,dogs welcome ,nice coffee, friendly staff. Night club with a dj some nights. Expensive parking, best to walk there.

Great place to sit and look at the beautiful Harbour and watch the world go by. Good food and drink at an OK price.

Good ambiance, good cocktails, decent prices. The bartender was very helpful and polite as well.

Perfect location, good music, fully stocked bar, friendly staff, excellent!

Arrived at 13.00 on Wedndsday 28th July 2021and got seated outside. Tables were dirty. We ordered mussels and a third of them.were dead. Waitress said "what do you want me to do about it" poor customer service A group of 7 came in and they closed the kitchen down so only sandwiches offered

A lovely local business in the arches along the marina with a nice view from the outdoor seating area nice menu of food and drinks including gluten free bread also the food is delicious 😋 and the drinks all at a good price 😁👍

We had the big platter here. It was absolutely amazing. There was so much to eat and the service was fast efficient and welcoming and even a bowl of water for the dog. Very well done.

Always pop in here for a quiet, relaxing cup of coffee, it really is the best coffee around and the staff are warm and friendly. Well done!😋

Friendly and lovely view of the harbour.

Zico the bar tender Cool dude with great customer service and a welcoming attitude. Even made sure we were warm enough with the offer of a blanket. His expresso martini is amazing. Many thanks and see you again soon

Best music and late drink venue in thanet

Well worth seeking out this place. There's lots of gins to try, it's really chilled, and the staff are lovely.

Popped in for coffee and cake (the peanut flapjack cake was delicious)

Yes, I would definitely recommend this place. The cheese board was excellent. Enough for two. On the side of the harbour. Who needs to go to Honfleur.

Great cocktails and lovely atmosphere.

Very dog friendly! Lovely staff 😁

A lovely place to sit and watch the world go by staff very friendly

Great location down by the harbour side, quiet and peaceful away from the road. Quirky waterfront, well worth a visit. We were on the Viking trail bike ride and this was a great spot to stop for a coffee. Loved this place further along the quay......

Awesome place with good views, nice grub and friendly staff

Never eat there again!!! There was only 2 staff of but the lad was rude not once but twice. Then we saw the girl walk into the kitchen with her fingers in her mouth and started touch food with her unwashed hands, food was being touch with bare hands after working the bar, and also food being left out to go work the bar then go back to finish again with no washing of hands. The food in total took 2 hours to come in dribs and drabs, but we wanted it to come in one go, and dispite asking for our food 3 times, it took one of our friends to go and talk to (who we presumed was the owner) the man sitting near the door to ask where our food was. Reasonable prices but the food that we could have so easily have prepared at home from Tesco was awful. We left some of the cheese cos it was moldy, and the rest of it....well.....let's say, we will never eat there again and will never recommend it. We asked for house red and got a £24 bottle of wine. If I'd have known £100 was going to be the bill, I wouldn't have eaten there but we didn't pay that cos the 'eat out help out' for covid applied, most certainly would asked for a part refund. We have left hungry!!!

Absolutely appalling bar with non-existent customer service. A food menu was placed on our table for us only to be told that food was no longer being served. We were then offered a cocktail menu to be told after we ordered that they weren’t making cocktails (funnily enough, when everyone around us was clearly drinking one). They essentially refused to serve us leaving us with no choice but to leave. Safe to say we will never go back there again and recommend you avoid this place at all costs. 1 star is generous given this atrocious experience.

Had a lovely platter in the sunshine. Miles treated my 92 year old mum to a glass of champers, thought we would have to carry her back to the car. Thank you we will be back

Amazing food and drink, great atmosphere. A definite must visit in Ramsgate. The owner Miles is a gent

Dirty expensive place selling tesco soft drinks for £3 a can avoid

Very quiet Monday night but enjoyed the comfy sofas, good music and decent prices

Love this place it's warm right by the sea and harbor, hidden and cosy. Lovely hot chocolates and good vibes from the place and staff. Also have blankets in the winter if you sit outside.

Great breakfast me and the wife approve

Very chill atmosphere. Super helpful and welcoming staff! Free wifi was handy. I love this whole area near the harbour - it's magical!

Excellent visit for my birthday. Very welcoming 👍👍👍👍

Awesome place, atmosphere and Best DJ!

We received a warm welcome and a good hot breakfast on a cold day....

Pleasant family atmosphere, staff polite, food great, dog friendly

Excellent dog friendly place, great coffee & hot chocolate & a great range of alcohol really nice atmosphere we will be back.

Chilled and comfortable place to down a glass of something nice or have a 'rocket fuel' coffee :)

Great selection of wines and drinks.the door staff was a bit ott

Very unique, stylish and comfy... dogs allowed

Good coffee with great service and if the weather,s fine seating outside with views of the marina.

Trendy, great selection of drinks

Good atmosphere, good choice of drinks and nice view

Fantastic place, best coffee ever.

Friendly dog friendly fantastic view of the harbour nice people and excellent value. Good coffee too.