Based on 449 opinions finded in 2 websites
Based on 449 opinions finded in 2 websites
Opinions
Gave my nan a cold coffee and when she asked for a new hot one, she only got a luke warm one. Service was good though and very clean.
Max Fielding White . 2024-11-30
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Gave me a Cold coffee and when i asked for a new one it was luke warm at best. Absolutely terrible service but at least it was clean.
Jamie Rainbow . 2024-11-30
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I would not recommend this restaurant to any respected customer. I was told my food would take ten minutes to make 45 minutes later it still is not prepared.
max M . 2024-09-08
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Oh God this lemon grass smoothie is amazing , food is very tasty . I love it here
no one from Konoha . 2024-06-30
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Very rude about taking off the service charge. Wouldn't go back because of that
Sarah Davis . 2024-06-15
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Visited yesterday, the staff were great and very quick to take our order. The food was lovely, one of the best gluten free pizzas I've had. The pizza bases are so light and tasty.
Abigail A . 2024-05-26
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First time try thin pizza here. It was very right and bit overpriced as the pizza itself was small size. However, the waitors communicated will and care us.
29 Yu . 2024-05-05
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Hidden gem. Great dough. Good ingredients (the cheese really has flavour). Very good service (issued separate bills when we only asked to pay separately). Cosy. The only downside is the lack of customers, at least when I went. Give it a try!
Radu Miron . 2024-04-26
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My wife and I are up in Cambridge for a couple of days. Whilst waiting for our film at the Vue we wanted a quick bite to eat. We found this lively little place right opposite the Vue and looking at the menu it was really inviting. Unfortunately the sandwich I was after was not avalible as they had run out of Brisket. So we for a couple of the small Flam-Kuche (skinny pizzas). We ordered the goats cheese one with a spiced cream sauce base and the pulled pork shoulder with the traditional tomato base. We were not wait long for these to arrive and my god they were really nice. We did go half and half so got to enjoy them both. This is a busy little place which to me shows it is a popular place to eat. I would totally recommend giving here a try and see for yourselves. Sorry there are no pictures, I was enjoying the food to much to remember. Only thing we felt it could do with is a little background music.
wayne david . 2024-03-29
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Bonne Flamekuch, pas exceptionnelle, un peu pauvre en garniture, viande un peu sèche (alors qu’elle a supposément mariné 48h), assez cher. Point positif: le free fill in des boissons !
Manon L . 2024-02-25
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Great tasting food (the flam-kuche are brilliant) and really quick service too.
Michael Upton . 2024-01-06
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Went for a quick lunch today, waited a few more minutes than I'd have liked for the waitress but that was OK. Ordered a garlic bread starter and pizza. I had a present to pick up in the Grafton Centre so asked how long for food? Chef said 10 m for garlic bread, 5 for pizza. Great, I'll be back in 10. Got back and the chef brought me my pizza. Where's the garlic bread starter? He repeatedly pointed out that this was my mistake, he'd told me the pizza was going to be quicker. Maybe so but I didn't ask him to cook the pizza first (I've been there a few times and that's never happened, in my world unless customer specifies "bring it out as soon as it's made" then it's starter -> main). The oven pings and he brings over the garlic bread. I said I didn't want it then changed my mind. He walks past the waitress and says take the garlic bread off the bill. I thought, fair enough, thank you. Then the bill turns up, the garlic bread was still on there as was a tip. I thought I could stay and say something but instead thought come back and write a review that might be a better solution. Food good but getting irate and finger pointing at a customer never a good thing to do and then offering a discount and then rescinding that offer doubly bad.
Barnsoir . 2023-12-19
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Took my son here after a cinema visit. It’s the only place we like to eat in the Grafton Centre. We’ve been a few times before but this was our first visit in a while. Staff were friendly, attentive and happy to go the extra mile. We were told about the ‘kids eat free’ offer which was great. My son is picky so the pizza was made to his liking, which he ate all of. The loaded fries are unmatched from any other loaded fries I’ve had from anywhere else. Love that you can eat a whole pizza here and not feel bloated. Fresh, quality food in a relaxed atmosphere. Thanks once again.
CambsMarlow . 2023-12-13
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The restaurant is rather strangely located in the Grafton Centre, It is - in effect - open air in that while indoors [in the centre] it has no roof and is under the dome of the Grafton. It was very cold and draughty; the ambiance is not added to by the diners sitting round in their coats! The place was understaffed with apparently one cook and one server. We arrived for a cinema date in plenty of time with about 4 tables taken and were warned that there would be 15 minute wait. I have - however - given 5 stars based on the standard of the food and the care taken by the server. I shall return!
David B . 2023-12-06
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Something different, you should try!
camy Andre . 2023-11-07
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Excellent lunchtime small goats cheese, beetroot and caramelised onion flatbread for lunch! Tucked away at the back of the Grafton Centre, it's well worth passing the larger chains to enjoy something different from Amélie. Highly recommended and I'll return on my next visit to Cambridge.
Chris Greenfield . 2023-10-20
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Loved it. Great food, great portions and lovely service. Recommended.
March Payne . 2023-10-01
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This little restaurant would be "street good" if it was outside, but it has proper seating inside the Grafton, just opposite the cinema. This is a truly unique place, the only one in Cambridge that has Flammekueche on the menu (or whatever spelling they may choose for this famous Alsatian dish to adapt to the English; it is also called Tarte flambée in French). Please understand: this is not pizza! Yes, the restaurant uses this term (probably to better fit what people here know), and they even offer a red, tomato-based sauce like on a pizza (for the same reason). You can't blame them: they need to sell covers to the public that has no idea what this dish is. And I read reviews here that call it 'pizza' as a result.... The Flammekueche is a very attractive dish, with white (cream based) sauce and a completely different dough. A variety of savoury toppings are on the menu, very wide choice, and most are delicious. I highly recommend this to you, both the dish concept and the Amelie environment and their pretty good rendering of Flammekueche.
Eugene Terentjev . 2023-09-24
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Not great, table was dirty when we sat down even though it wasn’t busy & waitress was standing around. I had Garlic prawns & there were only 5 or 6 which for £9.45 was not good value. Skinny Pizzas again in my opinion not worth the money. Coffees are one size in a very small cup for £2.75 & no option to choose small or large. Bit of a rip off! £50 for three of us for a light lunch & a 12.5% service charge added on without any option! Won’t be going back
Jose Christley . 2023-09-08
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Incredible food and smoothies. Quick service and friendly staff.
Nicola McGilly . 2023-08-12
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The flatbread pizzas were lovely but very dear given their size and that they're flatbreads.
Derin Halil . 2023-08-10
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Wonderful French style chicken pizza and sticky toffe pudding for lunch yesterday. Was able to pay via a qr code on my table and the service was friendly with a smile. Will return when I’m next in Cambridge
NorfolkHorn . 2023-08-03
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The thin crust meant that it didn't feel too filling, it had a generous amount of toppings with lots of flavour. The cajan chicken also had lots of flavour in the coating. The smoothies were refreshing and the customer service was really good. Lots of smiles :). Love the aesthetic of the place, will come back again 100%
Lucy Oatey . 2023-07-29
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Really impressed! I was intending to take two kids to bella italia for lunch but ended up at amelie rather than wait for a table. We were spoken to straight away, the service was very friendly and helpful. One of the kids that was with us has allergies but they were to accommodate us all, double checked ingredients for me and we even get pudding !! (Often rare with allergies) It is a little on the pricey side but I think its warranted for how fresh and high quality the food is. We'll definitely be back.
alice chetwyn . 2023-07-09
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One of the best places to eat in Cambridge. Food is not only original (they are not pizza, they are Flam-kuche), it is also very taste and very high quality. The owners are just great people worried to provide the best service and quality to their product. The location is also great inside the Grafton. One of my favourite places indeed.
Isaac Moreno . 2023-06-16
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Food was disappointing. Due to the pizza base being so thin they aren't cooked for very long, this resulted in raw onion which was pretty much the overall flavour. Dirty fries not particularly pleasant and salad choices are poor if you don't like Feta. Refill drinks are overpriced as the glasses are small so I had to ask for 2 refills. Would prefer a pint and no refill. Oddly they were unable to split the bill and added a 12.5% charge for service.
S Jo . 2023-06-10
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absolutely delicious!! credit to the kitchen staff!! was lovely and open planned, most definitely coming back!
Chloe Contaldo . 2023-06-04
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Nice pizzas, thin and light to eat. The loaded fries were also delicious.
Jin Jin . 2023-05-16
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Good food and reasonable pricing. It is on an open space in a mall.
Aleksandar Dragojevic . 2023-02-18
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Popped in at last just before Xmas. Fantastic French style pizza that was sharp and pungent. Fantastic little place and not too expensive. Definitely worth seeing. Maybe they could sort their drinks as a small criticism. If you order a bottomless, having the smallest tumbler going so you have little chance of getting a refill is a bit of a slight, but staff were great and so was the food
kcarters . 2023-01-14
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This is a nice twist on pizza. Fresh ingredients nicely cooked and served by pleasant staff. Perfect for a pre-cinema meal.
vonireland . 2023-01-14
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We went here today (not our first choice as we hadn’t heard of it before) 2 adults and a toddler , however it was gorgeous! We would definitely visit again.
Camilla Gentile . 2023-01-07
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Fries 10 out of 10 asked for Mayo got ketchup instead. Restaurant wasn’t that busy. 4-5 tables taken. Asked for large mozzarella basil tomamto pizza. They put cheddar instead … no sign of mozzarella at all! Had to scrap out the cheese so I was left with tomato sos and pastry or tortilla ( whatever they use) there were 4 small cocktail tomatoes (not even wine tomatoes) just basic ones and 3 small leaves of basil… one big joke if you ask me! Shocking quality. I didn’t eat for 5 hrs and I’m pregnant so I haven’t actually complained - but I should have… gutted that I didn’t ! one big joke honestly 🥸🥸🥸🤦♀️ grafton Cambridge around 5ish paid 27 quid with two juices - was worth it 18ish max …
Eva B . 2022-12-28
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An attempt to offer a unique dining experience that falls short of expectations. Overpriced, underwhelming and not worth the wait
Chimpy Himpy . 2022-12-20
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Pretty expensive for what you get. Fried squid was nothing special. Everyone talks about these "dirty fries" but they were just a bunch of fries, I don't get the hype. The Flam-kuche was fine, but again, super expensive for a meal that isn't likely to fill you up. Service was surprisingly slow given that there were only 1-2 other customers the entire time we were there. Also, the place is exposed to the mall, which means you're gunna be hearing crying babies and mall music the whole time.
L Ferguson . 2022-12-18
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We stopped by with 30 min to kill before the cinema. Staff were happy for us to just have a drink. Service was friendly, the drinks were fine and the food other tables were having looked good. We’d eat there next time as the pizzas looked very good, freshly cooked in the pizza oven.
Stuart Williams . 2022-12-18
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Kindest, most helpful staff and owner when we asked about food allergies for our child.
Helena Matos . 2022-12-10
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Such a gorgeous place, wonderful food and lovely service always!!!
Adei Bundy . 2022-11-14
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We only had Coffee here, but the Cappuccino is excellent, the staff are lovely and friendly and make you feel welcome even if you only want a coffee before going to the Cinema, my partner and I have vowed to return next time we’re in Cambridge, we are going to explore all of the shops, (it was after closing time when we were there to see our evening film) We will definitely return to eat at Amelie Flam-Kuching, the dishes are all prepared fresh and you can see this because the kitchen is just behind the counter, just the delicious aroma of the food was making us hungry, and we cannot wait to sample their mouthwatering traditional Stone Baked Pizza next time we find ourselves in Cambridge, there is also a lovely retro shabby chic aesthetic to the restaurant which has the feel of eating outside, whilst indoors, this feeling is enhanced by the Mediterranean terrace style of the restaurant and the authentic Citroen HY van which serves as the coffee counter, on what we saw and smelled and the comments of other diners we would highly recommend the establishment, I will edit this review when we have been back to eat, and also include some decent photos so you can get more of a feel for it Julie
Julie Lowe . 2022-11-12
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Really really good food. The second time I've been and enjoyed myself. I had the mushroom pizza which was gorgeous! The smoothies are great too and staff are lovely :)
I5795JDrachelw . 2022-10-30
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The restaurant is in the Grafton centre where we had been to the cinema. Afterwards we went in and almost immediately the staff blocked the entrances to stop others coming in. With us there were three tables in use. A waiting staff member came after a while and took our order for drinks and food and then - precisely at 830pm rushed out leaving only one to serve. The drinks did not appear. Eventually two meals were put up on the pass and ignored. I did think of going up and collecting them but then I'm British and we don't do that! The food and drinks were eventually delivered. The Flam kuche was very tasty but at best "warm". I mentioned it when the waiting staff checked but they did not seem very concerned. When the bill arrived I tries to remove the "optional service charge" but apparently this was too complex and would take time so basically I gave up! The diners at the next table were very appreciative! As others have said it is somewhat expensive. A 175ml glass of wine was over £9. I do feel this was an isolated incident and that we were "unlucky". I will go again in the future with hope ...
David B . 2022-10-23
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We ordered 3 flam kuchen and one of them with brisket meat. It was completely dry and awful. When I told the waitress, she just said ok. But she was al the time on her phone, so it was clear I was bothering her. And then they add automatically 12.5% service on the bill which I didn't notice. If I want to give a tip, I would like to decide that for myself. So if you want a meal with a very bad aftertaste, go to amelie. Of course I won't go again.
Frits Rinkel . 2022-10-12
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They managed to create a nice atmosphere around this little food truck inside the grafton. The food was good. The price is not the cheapest but if you have little kids, they will eat for free which make it very cheap then. In general, the staff was nice and friendly but the person who served us didn't seem to enjoy what she was doing and you could feel it. This is why I don’t give 5 stars.
Vincent Rifflart . 2022-10-07
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Beautiful setting at the Grafton! Love the food, fresh ingredients! The flammekueches are so thin and crispy, and so happy they have vegan cheese! Great service too! Je reviens toujours avec plaisir, merci beaucoup! :)
Céline Dao . 2022-09-27
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Had a coffee and light lunch. Very Continental, perfect place for a delicious plate of food and friendly service.
DavidT557 . 2022-09-18
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I took my daughter and granddaughter here for lunch the food was amazing the service was first class my granddaughter loved the flam ku he l would definitely go there again the next time I go to Cambridge. I would also like to thank the staff for the patience they had with my granddaughter she can be a little monkey at times they were wonderful with her.
MandySudburySuffolk . 2022-09-18
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Both chefs licking fingers as food being prepared, wiping nose and running hands through hair. that's disgusting,
Jodie Watling . 2022-09-17
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Located in the Grafton mall, this atypical restaurant will serve you a fusion cuisine between traditional German Flammekueches and Italian pizzas, incorporating a few subtleties. I was pleasantly surprised by the freshness of the ingredients and the very affordable prices. The staff is also very nice and the decor is quite original for an indoor restaurant! I will happily come back whenever I have the chance to.
Sylvain . 2022-09-04
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What a unique dining experience. Quality produce, cooked exceptionally well. Friendly efficient service would highly recommend over any of the chain venues. Support local 👍👍👍this venue was highly recommended by Herbies diner👍👍so glad we came
neil (Neil) . 2022-08-12
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We wanted a coffee late afternoon when other cafes at the Grafton had closed so we visited this restaurant. My daughter fancied a snack to share so we tried the salmon and avocado flam-kuche with the traditional cream sauce. I had been wanting to visit Amélie having tried flam-kuche in Alsace and was not disappointed. The waitress was lovely and liked the atmosphere too.
665anyab . 2022-08-02
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Crispy thin Pizza topped with delicious meat and sauce. Make sure to order one of their supercharged smoothies they are an absolute delight.
Younes Henni . 2022-07-25
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Shocking! Be careful, if you take a bite to discover the food is off, they will charge you for the privilege!! First time my partner and I have eaten here. After taking a bite, he queried the freshness with the waitress, who said the fish was in fact from the day before. The chunks of Avocados where also brown. The waitress took the plate away and he was offered nothing more (wonderful customer service, not!) The bill arrived for full payment, which he asked to speak with the manager about. At first the Manager said she could reduce the bill by 50% because he had eaten some of it, which was laughable!! Then she said the food was fresh “today”, but the waitress had already confirmed it was not fresh!! So, the Manager said she could knock 80% off - final offer! Having being forced to pay 20% for food that was off, I’m disgusted and leaving this review!! To be clear, I had a different dish, which was fine and paid full price for.
Vicki Mo . 2022-07-20
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Went in around 12.30 on Monday afternoon, the place was not busy. We found a table ourselves and went through the menu. We tried to get the attention of the only two members of staff we could see but were just ignored while they served the one or two other occupied tables. It was a hot day and the restaurant was very uncomfortable as it is directly underneath a clear part of the roof. We eventually got fed up being both hot and ignored and left without even placing an order.
Lee Gardner . 2022-07-12
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Lovely place! Great Service and high quality
Fred Armisen . 2022-07-04
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Nice pizzas, excellent fries and free refills on many drinks. Would definitely go there again.
Stephen Wood . 2022-07-01
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Excellent quality and service. (just a bit expensive)
Mike Fechan . 2022-06-21
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Lovely ambiance, good food lovingly prepared. Very friendly service.
John Stickley . 2022-06-07
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First visit and really impressed. Delicious pizza
Chris London . 2022-06-04
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Stumbled across Amelie before going to cinema in Grafton Centre. We both ordered Flam Kuche (skinny pizzas) which were amazing. Delicious food. Lovely waitress. Would definitely eat here again & only sorry we don’t have somewhere like this near us.
Ruth B . 2022-05-12
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Amazing pizza, incredible dirty fries shame the hummus was alittle tasteless but will definitely return. Medium portions and very filling. Staff great and helpful, Overall very happy
Wilson's Mobile Valeting and Detailing . 2022-05-04
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We booked a table for two and made our way into town especially, before a cinema trip, to find it closed and no cancellation on our booking. Very frustrating and staff seemingly couldn’t care less. Thanks to Bella Italia over the way for accommodating us even though they were full knowing the circumstances we’d just faced. Put me off ever trying there again with the lack of customer service we experienced.
Tamara Holland . 2022-05-02
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Best pizza I have eaten and fantastic service . Wish we had one down where we live . Keep up the great work 👍🏻😁
Antony Deakin . 2022-04-10
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I had a medium beef brisket pizza and dirty fries. Even though it had chillies and I opted for the spicy sauce base, it wasn't as hot as I'd expected. But it was a good amount of food, and very tasty.
Maggie Cheung . 2022-04-06
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Brilliant place to eat with a diverse menu that has everything you could ever need
Adam Simpkins . 2022-04-06
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Wafer thin pizza, not worth the price. Large pizza is barely enough for a person, much better options nearby.
avinash mehta . 2022-03-30
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My order arrived pretty burnt unfortunately, everything else was lovely, but for my order being partly inedible I've taken off two stars
Lucy B . 2022-03-01
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The food is amazing and the waitress saffron was very accommodating too! Will be back
Amelia Tebbutt . 2022-03-01
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Our first time to this restaurant, food was lovely, and value for money. Service was a little mixed up, starter arrived after 25 minutes, mains arrived 2 mins later followed by our drinks. But despite this we had a positive visit and would visit again.
K6900BIsandrat . 2022-02-19
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What a find! I was visiting family in Cambridge when we stumbled upon this beautiful place. Firstly the staff: Friendly, knowledgeable on the products available and their knowledge on Coeliac disease was fantastic and put me at complete ease. The food: WOW! The flavours, presentation and amount of gluten free options was incredible. I had the Roasted marinated red beetroot and goats cheese salad and I haven't stopped thinking about it since. It was absolutely delicious. My family had the Parma ham prosciutto skinny pizza and baked camembert and they were equally impressed with their meals. The restaurant: Very clean and tables layed out so we didn't feel too close to anyone else. My only moan is you are too far away from my house in Surrey, please open another restaurant around here please!
amysQ2996WH . 2022-02-06
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Best thin pizza in the ENTIRE WORLD! genius ideas, we especially like the meal kits in the post as we can make them from home as a real treat. Such an amazing idea. the service is always excellent. I would highly recommend.
The Hazlebury Kitchen . 2022-01-20
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We really enjoyed our lunch at Amelie. The atmosphere is friendly and welcoming. The FlamKuchen were delicious, I had a lovely cappuccino, and it was a bonus that the kids meals were free on a Sunday!
Sunnyreview . 2022-01-18
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Delicious food and excellent happy service with a smile! We had the pulled Pork and Goat cheese flam-kuches ... Just perfect! Great to be back!
113gertrudes . 2022-01-18
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Mediocre pizza... not worth the prize!!! Pizza were baked fresh on order but the crest was extremely thin being sold as skinny pizza. Wasn't fulfilling at all for the prize we paid. Ordered beetroot salad with goat cheese. Beets came out of a can assembled on some rocket leaves and goat cheese, and tasted bland. Also, ordered hummus which was a complete waste since it was previously made with few drops of olive oil drizzled on it. I won't go back to this place.
Khalid Chaudary . 2022-01-15
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We used to live in Germany so have good experience of flamkuche (skinny pizza might be another simple term?).I had one with beef brisket. My wife one with mushroom, pesto and fresh mozzarella. They were very nice, light and tasty. Not huge (we WERE hungry!) but good for lunch. The staff were friendly.It was a bit chilly in the open air (early Dec) at the shopping centre but we didn't hang about. Something a bit different and I'm surprised I haven't seen flamkuche offered in London or elsewhere; get a well made one as here and they're a joy. Adding an Orangina = £27.Hand sanitiser on the table. 4.5/5
LondonGenie . 2022-01-08
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This place which i accidentally got to experience is one of the best in the city... We tried their Mushroom Flammekueche and slow cooked beef brisket Flammekueche which tasted great... But the star of the meal was definitely the dirty fries we ordered... I highly recommend anyone visiting this place to try it...cheers...
George Fabian . 2021-12-28
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Nice place to have either lunch or dinner. Staff is very friendly. It is cozy and spacious.
Marco Pontes . 2021-12-23
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Quick bite , dirty fries & margarita pizza! Amazing , I could taste every ingredient ! I would highly recommend
Saul Ellis . 2021-12-13
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My first visit and It didn’t disappoint, perfect for a light bite or go wild with delicious loaded fries. Service was the best I’ve had in a long time. Will definitely return.
Pioneer404988 . 2021-12-08
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Just returned from lunch here with a friend - not a special venue but the food is excellent and well priced. We shared the calamari/squid starter - the squid was a bit tough but the sauce was very tasty. Our 'small' pizzas were excellent - very thin base which I like. Certainly if I were looking for a tasty meal at a reasonable price and I was in the area, I would go back.
gwynnethv2020 . 2021-11-15
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Really tasty food. Reasonable prices for Cambridge City Centre. Dealt with our families numerous allergies without any fuss. We’ll be back!
Adrian P . 2021-10-28
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Can't stop thinking about how good the sardine bruschetta was! Came across Amelie completely by accident on a visit to Cambridge. All of the food was fantastic, pizza, salad and small plates made for a mini lunchtime feast. Not the obvious destination for such high quality food. Sitting under sun umbrellas indoors makes you quickly forget you're in a shopping centre. Great staff.... can't wait to return.
Claire Pinkney . 2021-10-10
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We love this place. The food is delicious and good value. We were impressed by the waiting staff who genuinely seemed to care and were welcoming and professional. We wanted to leave a tip but had no change so decided to write a review instead.
small_planet1 . 2021-10-04
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Refreshing variety of 'pizzas'. Great taste, great service. Very much worth a visit.
Thomas Grant . 2021-09-27
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Delicious and great service!! Vegan pizzas available :)
LEC . 2021-08-30
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My wife and I love to go there when we are in town. The staff is extremely friendly and we always get greeted by the owner, Alex which is a nice touch. The crispy fried squid is to die for and they make the best hummus. The menu has great options which keeps us coming back, and it tastes great every time we order from them even if it is to go! The best part is that they sell “make your own” Flam-kuche kits which is great for dinner parties at home with friends. Our friends who came from Manchester and now order them since they ship nationwide. Highly recommend this place if you haven’t been. Ask for Alex when you are there.
Eddy Eskenazi . 2021-08-25
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We booked this thinking it was a restaurant, but it’s in a food hall - so disappointed.Pizzas were great and a nice concept - even the gluten free ones! I was a bit surprised at the price, a little expensive for what they were and where it’s placed - they were restaurant prices in a good hall.Would make a nice lunch, if you’re prepared to pay that price.Didn’t have enough wine to buy a bottle and failed to deliver all the food st the same time - and we were the only ones in the place
Philplloyd . 2021-08-22
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Went for a family meal after cinema. It’s a good concept and well done. Food good and a range of drinks. The only downside is the location; open to a shopping mall. If they ever open one in its own premises, it could be a real winner.
maidstonekent . 2021-08-20
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Visited today myself and my friend, waited a little while for the drinks and food. Lovely food but had a very uncomfortable experience where the manager visibly stressed and angry towards staff members, who were quite clearly trying their hardest in a understaffed situation. The manager proceeded to swear and shout at the members of staff and slamming receipts and items of cutlery on the work surface. There was lack of help towards the staff members from the manager. In view of this we were given our meal for free and so was other people sitting down eating, how ever you do not speak to members of staff the way we had witnessed today. The food was lovely and would highly recommend but the poor waiter was brilliant and hopefully the manager sees this review and re thinks his professional approach to his staff members
Alinagracexxx . 2021-08-16
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Clearly had a rookie waiter who had to be encouraged by the guy behind the counter to tell him to take our order. He noticed we had waited quite a while. We all enjoyed the food. Very appetising and tasty, not too heavy.
MarionC1445 . 2021-08-07
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The Grafton is not a place we would choose to visit, but we had heard good things of this little eatery (and were aware of its provenance).The concept (flammenkuche) is wonderfully simple and we had first tried them in an hotel in Laon, but never ever seen them again, until this place opened. We had meant to try Amelie for a while, but were always put off by the Grafton Mall.We were there on a not terribly busy day (1/4 of the tables occupied) and whilst the food was great the service was a little chaotic and slow, with just a lone waitress; a side order of chips arrived as (effectively) dessert. However, the slightly longer period of sitting was welcome.The flammenkuche were wonderful, though, light and crisp.
NAJB . 2021-08-03
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Went for lunch today. We ordered and they didn't bring my food. We waited a bit and as I had ordered the same as my partner I thought I'd ask. They then said that was because they had run out of that, there was only one left. Well I was glad I asked otherwise no one said anything to us. I ordered something else which they didn't have either. Then ordered something else which also didn't come. They came to pick up the empty plates from my partner and kids and I asked about my order which the waitress seemed surprised it hadn't come out. Then I said I didn't want it anymore. They brought ice cream for the kids, they ate it and then my order (which I said didn't want) arrived. Brought the bill normally charging for every thing and not even an apology. We paid for everything and left. Won't be going back
Maria Bataller . 2021-08-01
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Tasty, reasonably priced restaurant. Good if you're wanting to try something different. Nice alternatives to a traditional Tarte flambée. Clean and enjoyable environment with friendly staff.
Fenra . 2021-07-28
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Like the low carb pizza and starter options. Not five stars because it didn't knock me off my feet but I was thoroughly happy we'd gone there.
Cindy Wu . 2021-07-25
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Nice biancr great food v friendly
Peter Morison . 2021-07-22
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Amazing food, was pleasantly surprised, staff very friendly too
Amalia Balaci . 2021-07-20
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delicious, fresh and hot food, great service, affordable prices and do not require a stupid NHS application
Anna “Pani Pan” Jeglinska . 2021-07-17
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Nice lunch with the kids, delighted with the kids menu and the friendly service
Eliana . 2021-07-07
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Lovely friendly service and the food was delicious. Try it, you won't be disappointed .
Gayna Woodbridge . 2021-07-05
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Excellent food with excellent super friendly service at reasonable prices. Without doubt the best restaurant in the area. One more regular patron !
Colin Joseph . 2021-06-30
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We tried the skinny Margherita pizza and it was pure joy! A must have! The ambience will make your day brighter too
Radhika Joshi . 2021-06-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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