Based on 674 opinions finded in 1 websites
Based on 674 opinions finded in 1 websites
Nº 122 in 551 in Bedford
Opinions
Had a nice meal with friends at the Alberto Lounge. We weren't able to book a table for the 5 of us because our group wasn't big enough so I was a bit surprised to see tables for 4 reserved when we arrived. Despite being quite busy we managed to find a table upstairs and ordered using the app. There is WiFi available but you'll need to provide all your darkest secrets to get access - and then enter them all again when you register for the app. I should have ordered at the bar. The food was good and arrived fairly quickly despite how busy it was. The highlight for me was the sherbet lemonade drink - that was lush!
Nick Toms . 2024-12-29
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Good tasting coffee and large variety of food option
eno asif . 2024-12-28
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I was at Albero Lounge with my husband, for an evening meal. He chose a burger and I had buttermilk chicken. Both meals were served fairly quickly, were nicely presented and were very tasty. My only negatives were that the food should have been plated up onto heated plates, as my chicken was half cold by the time it reached me in the upstairs seating area. Also, the menu needs to be revised, to make it clear that the "fried chicken" is actually coated with breadcrumbs. Apart from this, I really enjoyed my meal (as always) and will definitely return.
Liz Gillum . 2024-12-27
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I found this a somewhat above average chain restaurant. The decor is interesting and the menu extensive, one of its best features as most people will find something there they fancy. The facility for each family to order and pay online at the table was a massive boon for our group of 14, no complex calculations to split the bill and everyone could order what and when they wanted. Considering we were in the run up to Christmas, the service was very good, pleasant and efficient.
Patrick Ayre . 2024-12-24
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Friday December 20 2024. On behalf of The whole of our group, 19 eating 5 drinks only. Thank You, Thank You. What a wonderful evening we had. From the moment we got to you, nothing was too much trouble. I know that you normally have all the big Christmas parties upstairs, but due to our variety of disabilities there are several of us that cannot manage stairs easily or safely. And you very kindly put us into one of your downstairs rooms. It was perfect. Again you've had a complete change of staff since we booked, yet we were treated like long lost friends. There was so much laughter and banter going on, I never heard a single word of complaint. It is always going to be difficult pleasing such a large group as ours but you nailed it! Again thank you. If I am asked would we go there again, it would have to be a resounding Absolutely YES!! I'm still picking up messages of thanks and praise for other members of the group thanking Heidi and myself for organising this event. I can only once again say Thank you. We did the paperwork side of things. But it was you all that made it happen. You were absolute🌟 Merry Christmas and a very Happy New Year ⭐⭐⭐⭐⭐⭐
Janet Goodman . 2024-12-21
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I didn't stay here and didn't know any of the Loungers had rooms available. Very quiet on a Sunday evening, but the service was very pleasant from the young female assistant. I enjoyed a pint and half of Brixton ale, which was in very good condition. Very clean throughout and nicely decorated just like all other Lounges. If I stay in future, I'll edit this review.
paul brown . 2024-12-16
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Met friends for dinner, most of us ordered the tapas. 2 of my dishes were luke warm and 2 were hot, wish they had all been served hot. The drinks were good, nice using the app to order to the table.
Charity Murray . 2024-12-12
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Food is all delicious and they always ask about allergies so seem very aware of the issue. Random assortment of tables and chairs so depending on how busy it is, you might get a sofa but the food tastes great, the staff are very friendly and it is all a good price.
Freddy Henderson . 2024-12-06
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Had lunch here, was really lovely! Enjoyed the tapas style options on the menu, lovely decor and service.
Yanz . 2024-12-03
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Only ate here but the miami brunch was delicious!
Joe Parsons . 2024-11-21
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Great staff/drinks, nice vibe all around 🙏
Isaac Sanctuary . 2024-11-17
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Really cool little cafe lounge. Vegan milk available and even vegan carrot cake which is delish. Parking a bit tricky, but it you're in town for a while, just use a nearby car park, maybe the multi story. Overall, a really cosy snazzy place
Naveen S . 2024-11-16
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The food was disappointing today.
Susan Potter . 2024-11-12
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Stopped by for a drink before moving on for a meal with the family.
david harrison . 2024-10-29
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I'm a big fan of Albero Lounge. It's very dependable and has a decent vegan menu!
Samdalefox . 2024-10-23
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Went for a lunch time meal The staff were very friendly and when I had a problem there was no questioning all sorted in five mins will go back
Jane Todd . 2024-10-20
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Craving pancakes on a Sunday morning and they showed up on search. Food was good, arrived timely. Liked that I could order and pay at my table. Lovely atmosphere and quite spacious too.
Esther Iyalla . 2024-10-20
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We went here for drinks Saturday night before a meal out somewhere else , great atmosphere, love the decor.... we decided to come here for breakfast the following morning, food is absolutely amazing, best breakfast I've had in a long time , produce is so fresh and wouldn't be surprised if it was local farmers produce , and the staff are equally lovely too . highly recommend this place.
glyn Hudson . 2024-10-20
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Vegan range is incredible, amazingly delicious and staff is super sweet and helpful. Every visit they provide me with a hotel room to pray in as a customer in their lounge. Definitely suggest and will 100% be visiting again.
pleascstop . 2024-10-20
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Another lounge visited! This one didn't have the most exciting decor, compared to some of the other lounges and their stunning art deco theme. It was still nice, though. Spacious with the choice of cosy armchairs for coffee meet ups, dining tables for food, and bar stools too. Facilities were accessible by wheelchair and clean. All lounges have the same menu, and the food was predicatable, hot, good value, and arrived quickly. Staff were smiley. I really liked the location of this lounge, right on the river. There was plenty of outdoor seating for those who want to brave the cold to take in the river view and watch the world go by.
Laura Reynolds . 2024-10-11
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Chicken was cooked too much and couldn't eat some because the breadcrumbs were burnt, breakfast was fine, poached eggs were hard jn the middle, cupperchinos given to wrong people and hot chocolate had no taste, told waitress but wasn't bothered.
Karen Little . 2024-10-09
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I stayed here for two nights in late September. Quirky, vibrant and beautifully appointed rooms (mine overlooked the river), the Albero is also 'equipped' with SENSATIONAL customer service. I am an old boomer and thus I get a tad forgetful; especially after some ale. I left my trousers in the wardrobe in my room. I spoke to a charming lady who said she would nip upstairs and see if they were still there. They were and she would would post them back to me. I offered to pay the postage but she politely declined my offer. This is exceptional customer service and I am pleased to say they arrived today. Thank you - most genuinely. They even came with a free burger voucher - result...as you Gen Z would say...
B Jenkins . 2024-10-01
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We popped in for some drinks and a bit to eat. The cold drinks and the hot drinks were delivered about 15 minutes apart. The coffee was weak and warm, not hot. Their garlic and parmesan fries were swimming in oil, no flavour and undercooked. The location and inside is lovely, the service slow (staff were however friendly) and food substandard. Try another cafe.
Joshua Ziegler . 2024-09-29
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Always enjoy coming here. Very dog friendly Good food and service
Denise Rayner . 2024-09-25
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Great food and drinks options. Nicely located by the river. Can sit outside if you wish.-
Siobhan H . 2024-09-17
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Sunday brunch eaten here plus a few chats with some dogs and their owners as it's a dog-friendly restaurant. Food was good, well cooked and tasty. Will come back, the general ambience and setting with high, airy ceilings and two levels is enjoyable and the prices are reasonable.
Brian Morrison . 2024-09-17
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Lovely place for a quiet drink or some yummy food , snacks , meet ups Perfect spot to a nice evening out with the river illuminated. Great service thanks
Kelly . 2024-09-06
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As always, great service, food, and ambiance. Lovely location by the river. Highly recommend.
Pat Sweet . 2024-09-01
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Delicious food, friendly staff, beautiful building, perfect location
Kai Meredith Goodman . 2024-09-01
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Great service. Great food. Dog friendly. What more could you want? Update - 28 Aug 24 - Just had the best Nasi Goreng!
Brian Tanti . 2024-08-28
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Spit on! Great location. Good range of drinks.
Steve Hagger . 2024-07-26
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I ordered a egg Benedict ( salmon ) and it was cooked to perfection and staff were pleasant, cheerful and good sense of humour I would definitely go back
Paul Mccarthy . 2024-07-24
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Nice friendly place quick service
Keith Dodd . 2024-07-22
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Good range of food and drinks plus great staff that ensure your very welcome to a place that is the ultimate lounge experience
Richard Compton . 2024-07-21
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A bit on the pricier side however it is nice to go to on an occasion. The atmosphere is amazing and the staff are very accommodating!
T O . 2024-07-04
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Delicious tapas lunch, very reasonably priced and all dishes were excellent. Excellent vegetarian selection. Great service too - thank you.
Gill Guerin . 2024-07-03
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Good selection of beers, nice layout, friendly staff even when it was very busy and a great location next to the river. Would go back
Sam Hirst . 2024-07-02
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Popped in for a quick brunch as we were in need of a place that offered gluten free options and we are so glad this place came up first! A huge menu offering loads of fab dishes, breakfast, brunch, burgers, flatbread, the list goes on! Most items were available gluten free too which was great as my partner is coeliac. Staff were great, very friendly and helpful. Really lovely interior with outdoor seating with views of the river. Would definitely recommend and will be back myself for sure!
Rachel Holmes . 2024-07-01
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Great little place to stay Shirley was fantastic especially
Kaz Avcin . 2024-06-25
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Just had drinks and food in the little outside courtyard area, was a lovely later afternoon sun trap. The GnTs were lovely (good selection) and had a Nasi Goreng which was tasty and reasonably priced for a central / touristy kind of area. I'd visit again. Don't know about the rooms
Rich Dee Bee . 2024-06-23
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Beautiful caffe bar from both inside and outside. Very nice coffee and brunch too
ivan andjelkovic . 2024-06-21
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Service was patchy. The younger ladies delivered perfunctory, cold and functional service. One of them even instructed her colleague to ensure the kitchen did not start preparing our breakfast until 9am (we had ordered at 8.50am). I mean - I can understand if the kitchen is not ready until 9am, but what does it mean when the kitchen has to be reminded not to start preparing breakfast until 9am? That they are ready, but they shouldn't start preparing because someone is a stickler for their rules? The customer is not valued at all. A more senior lady who served us breakfast saved the day. She was warm and accommodating, so different from the rest!
The Kohs . 2024-06-17
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Been here a few times now ... its wonderful... lovely vibe in a fab location. Food is fabulous at reasonable prices ... very relaxed love it 😀
Denise Ohara . 2024-06-04
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Ordered click and collect and it was meant to be ready 30mins after ordering. Arrived on time only to be told it’s being made fresh…. I wasn’t happy as if I wanted to order on arrival I wouldn’t have gone through the trouble of ordering a click and collect order that I expected to be ready at the time stated on arrival.
Munashe Munyukwi . 2024-06-04
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We had dinner for my grandson birthday
Steve Wright . 2024-05-29
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Lovely breakfast there today 🥰👍
Sarah Chiari . 2024-05-28
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Whilst it's a very nice place it's looking quite tired and could do with a bit of redecorating.
Wendy Peck . 2024-05-17
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Absolutely delicious food choices at good prices and friendly chill staff
Damian Moldovan . 2024-05-13
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Lovely drinks, lovely food and right by the river.
Jessica Price . 2024-05-13
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Nice place to visit on the river front in Bedford.
Jacqueline Burns . 2024-05-07
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Nice place for coffee etc can be quite busy
Raymond Burton . 2024-05-06
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Went for brunch and had the ‘Vegan smashed avocado brunch’. A piece of ciabatta bread topped with mashed edamame , chopped avocado, chopped tomatoes and spices. I have to say, it was delicious, but without a doubt, totally over priced for the amount you get. Sadly, won’t order again as not value for money.
Jodi Devine-chinneck . 2024-05-04
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Great food and, in my case, gluten free. I ate with complete confidence. Well worth a visit
Lindy Loo . 2024-05-01
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I've always been quite nervous to go out and eat by myself, but the lovely atmosphere of this place made me much more at ease - especially when all the servers I've had are very sweet :) I can see this becoming my favourite spot
Ciara Delaney . 2024-04-30
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The food here is consistently good and tasty. I would highly recommend xxxx
Paul Roderick . 2024-04-24
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Very friendly staff and great selection of gluten free meals. Had a chest full of toys for the kids too.
Daniel George . 2024-04-24
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Nice vibe. Fun decor and great location
Sheila Kaznowska . 2024-04-20
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Love the choice of food friendly staff and a comfortable place to spend time.
Hema Clarke . 2024-04-17
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Love the lounge! Great atmosphere and food
Simon Stickley . 2024-04-14
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We hosted a wedding party here recently and the staff, Hannah (the manager) Florence & Amrita were absolutely top class. They were amazing, friendly, accommodating, helpful and happy to help. I can't rate the staff high enough.
Beth Johnson . 2024-04-14
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We mostly go to this restaurant because it's dog friendly and my girlfriend has a very friendly black lab. The food is excellent and the staff are friendly
Ben Allen . 2024-04-10
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Me and my friend came in for lunch today, not only were we ignored when we first entered we had to wait about 30 minutes to get seated whilst staff were walking past us. The lady said she would clear our table after we sat down and there was a 40 minute wait on food which was fine. However, we received our drinks and food and the table was still dirty with plates and cutlery left on from before. The lady didn’t clear our table u til we asked her to do it again once we received our food where she gave attitude to use for asking. Not only did they not even ask how our food was when the same staff proceeded to do check ups on other customers they didn’t offer sauces and it took the lady 5 minutes to bring us our cutlery after giving us the food
Weronika Kruszyna . 2024-04-04
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This place is just amazing. From checking in to our room with lovely polite, helpful staff, to a cosy sit down drink in a beautiful welcoming lounge. I need to talk about the rooms. The room was beautifully decorated, spotlessly clean with a wonderful view over the river. The bathroom was huge, with a beautiful roll top bath, walk in shower, 2 sinks, 2 mirrors and anything else you could possibly want. We will definitely be staying here again. Thank you to everyone at Albero lounge for an amazing stay.
Jay . 2024-03-23
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Quality food, quality service 👌
Shirley Roberts . 2024-03-21
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Always good service and food and they always make a fuss of my daughters dog. Just went for food.
Tracey Hill . 2024-03-21
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Good iced coffee nice atmosphere for a quick drink
martin west . 2024-03-16
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Good place for a catch up with friends
Tracey Laflin . 2024-03-15
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Comfortable place for a drink, sat by the river
Chris Burns . 2024-02-27
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favourite place to go to. I always stop by during my dog walks as my dog tends to drag me here as soon as we walk by and equally the atmosphere is comfortable enough to not shy away from being alone with the dog in a large establishment. The staff are truly accommodating and provide the best services to all those - whether to us regulars or those whom are visiting first time round. I am truly thankful for the attentiveness provided by the staff and the hospitality of the atmosphere achieved each time. Whether alone or with a friend, the lounge is one of a kind. Thank you to the staff 🤍
Andjela Eric . 2024-02-27
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We stopped here for a coffee and a milkshake for my daughter. Nice surroundings and dog friendly. The food menu looked really good so I'll be returning to try that out.
Neil Morris . 2024-02-24
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Friendly and helpful staff, beautiful place average food
Barbara Falendesz . 2024-02-24
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Very nice, stayed in the hotel. Nice staff. Everything is good here.
M P Hamblin . 2024-02-23
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We saved up money and went for a birthday as a treat with great expectations, and were greatly disappointed. The upstairs was cold and the food was poor quality. Favourite menu items we were upset to see had also been removed. Really dampened the mood on the celebration. Waste of money.
LIVEMYNIGHTMARE . 2024-02-14
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Coeliac friendly, with a huge range of gluten free options. I had the beef burger with cheddar cheese, fries and coleslaw. Highly recommended for vegans, vegetarians and gluten free.
Jennifer Hollands . 2024-02-13
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Came here with my family after a movie at Vue. The food was lovely and arrived quickly. Loved the atmosphere and seems like a great place to hang out. Hope to come back soon. The only reason I didn't give 5 stars was some of the food is quite over priced for what you get. Beef quesadillas for example, £4 for 1 small tortilla with a little bit of pulled beef and a couple of slices of pickled red onion. Just seemed excessive pricing for such a tiny dish.
aaron khaliq . 2024-02-10
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Albero lounge was amazing, I came down for a work conference and stayed over in one of the rooms in the lounge. I was greeted by a member of Management called Amrita and she was very helpful with everything. She was extremely polite and had very good customer service. 10/10 for her. The food and drinks were very good value for money and delicious too. Would highly recommend visiting this place for either food or to stay the night or both.
Simran Randhawa . 2024-02-08
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Excellent 1st time here. Food very good
Paul Bennett . 2024-02-01
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Came in for dinner with my Fiancée and we both had burgers, I’m blown away with the quality and flavour experience my taste buds went through I will definitely be back may even become my new spot for a burger now. Staff were really friendly and nice also even after my partner messed up her order and accidentally selected no bun on her burger spoke with an employee and was resolved easily. 20/10 will recommend coming here to all in future.
Travis Hancock . 2024-01-31
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1st time for me yesterday 30/1/24. Lovely location, staff were helpful. Food was a high standard. Many thanks Jen/Paul .xxx
Paul Bennett . 2024-01-31
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The decor is amazing. The staff are lovely. The overall atmosphere is just relaxed and enjoyable. The food.... PHENOMENAL. Absolutely lovee the vegan beyond cheese burger 10/10 And although it wasn't available on this visit the carrot cake is to die for! 🤤😍 I will be recommending to friends and family 🥰
Rainie . 2024-01-31
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Great food and really helpful staff
Ian Saunders . 2024-01-28
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Great place, informal and relaxed with a large menu and food variety suited for all times of meals and hours. The decor is quirky and the interior is spacious and bright. We visited Veganuary for brunch and the menu selection of vegan food was good. However we ordered some alcohol free drinks and they were overly sweet while the food was ok but not great...felt a bit of a mix cobbled together rather than a properly prepared meal. Also the position is lovely but if driving you will have to park away and walk there also... while being in a prime location and by the river the majority of the windows don't have a view on the river side...which is a little of a shame. Overall the experience was good, fast service and friendly attentive staff and I would recommend it.
Paolo Scura . 2024-01-23
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Stopped in for Coffee and cake after visiting the nearby Vue.
Mike Browning . 2024-01-18
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Good food, service with a smile, and a nice location right next to the river.
Josh Evans . 2024-01-15
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This is the least SEND friendly place we have ever been with some of the rudest staff. All I wanted was a menu because my it's easier for my kid to use than the app. Never thought this would be asking to much in a restaurant!!!! AVOID!!!!
Jack Meikle . 2024-01-15
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The most horrible coffee I ever had in my life!
Adriana Gheorghițan . 2024-01-09
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Nice food , nice service nice , nice :)
Paul Routh . 2024-01-03
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We went here for brunch and were pleasantly surprised. Food was good quality and arrived quickly. Service was good and aware of allergens in the kitchen. Restaurant area is much bigger than it appears from the outside, so there were plenty of tables to choose from. Will definitely be visiting again!
Mary Boothman . 2024-01-02
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Came here for a lunch time snack. I Had tapas, my son had pancakes and my wife had a sausage butty; all of which was very tasty. Will be back again for future lunch snacks when in town.
Andy Bushman . 2023-12-29
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Food came quickly and was tasty👏🏼
Joe Orza . 2023-12-29
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Amazing pub great food fantastic staff, a must visit.
Matt Etheridge . 2023-12-25
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Christmas meal at Albero Lounge
Neil Shah . 2023-12-24
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Nice food and good service, despite the restaurant being busy. Good location, close to the river.
David Woodley . 2023-12-21
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Nice place to have a drink, ideally placed.
mmach0s . 2023-12-20
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Very good food and fast services.
Alexandra - Ioana Manea . 2023-12-09
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Love this place - food - beer - especially the staff all superb!!!!!
michael woods . 2023-12-08
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One of the nicest salads I ever had. Full of flavour. Great service and very friendly. Lovely outside area over looking the river.
Paul Evans . 2023-12-02
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I haven’t stayed here yet so can’t comment on rooms but food is excellent staff are friendly and attentive. Set beside the river it’s a great location dog and child friendly it’s fantastically relaxed and casual
Sue Hicks . 2023-11-26
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Another Lounge ticked off the list! The usual delicious food, great service and lovely atmosphere highly recommended!
Laura M . 2023-11-26
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The food is nice enough but the menus need changing/updating it's the same stuff since they opened! Good service though
Tom Hoskin . 2023-11-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1408 Opinions
I am writing to formally express my concern regarding a distressing experience I had with your restaurant on Saturday, December 7th. My wife and I ordered a takeaway meal with the expectation of enjoying a safe and satisfying dining experience. Unfortunately, this was far from the reality we encountered. My wife, who has a gluten allergy, ordered the Sizzling Chicken Fajitas, while I opted for the Barbacoa Tacos. Upon bringing the food home, my wife discovered that her corn tortillas were undercooked, so she decided to eat only the chicken and left the tortillas aside. I proceeded to eat my tacos, which appeared to be fine at the time. Regrettably, that evening, both my wife and I became seriously unwell, experiencing severe diarrhoea and, in my case, a fever as well. The discomfort persisted throughout the entire weekend. On Monday, I attempted to contact your restaurant to report this incident and received no response until I finally spoke with the manager, Elie S, the following Thursday. During our conversation, I was disheartened by the lack of empathy and understanding regarding my situation. Instead of addressing my concerns about the food poisoning we experienced after consuming your restaurant's meals, Elie questioned whether I had taken a stool sample to my GP for analysis. I was taken aback by this suggestion; it seemed inappropriate and irrelevant given the clear cause-and-effect relationship between your food and our sudden illness. Furthermore, Elie proposed the possibility that I may have contracted norovirus, despite my clear indication that our symptoms manifested immediately after eating your food. This response felt dismissive and undermined my integrity as a customer. I am dismayed that I was made to feel as though I was seeking a free meal rather than addressing a serious health concern. It is essential to bring this matter to your attention, not only for my sake but also to warn other potential customers. It is concerning to think that complaints may fall on deaf ears, as it seems your establishment is not interested in taking responsibility for the health and safety of your patrons. I am now compelled to contact my local authority to ensure they are aware of this incident and can conduct their own investigation into your food safety practices. I sincerely hope that you will take this complaint seriously and that you will make the necessary improvements to prevent future incidents. I look forward to your prompt response regarding how you plan to address this issue. Sincerely Rav
611 Opinions
Food Five star Service two- the food comes out at random times . You need to ask for it to all come together No system in place some table get served first even when they arrive much later. If you order drinks they too come at unexpected times