Based on 117 opinions finded in 1 websites

Based on 117 opinions finded in 1 websites
Nº 30 in 126 in Clackmannanshire
Opinions
Went here for a special celebration meal. Had booked our table but were told to wait at the bar until it was ready. Service was atrocious. Had to wait nearly 50 minutes for our main to arrive and when it did it was lukewarm. Did not enjoy it at all. The restaurant was busy but if they cannot cope with the amount of bookings they clearly need to look at this. Unfortunately we won't be back.
gelascotland . 2025-02-17
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Went for lunch for my birthday today. Wow what can I say the wee man manager has no people skills ripping out of him. Mentioned in a nice way that there was a big feck off hair on my starter. Treatment….. on looking in to this it wasn’t a hair eh what was it then????? After you’re waiter agreed. Ordered the spaghetti cozze and pointed out that out of the 10 mussels only 4 of them opened therefore edible. The wee man manager made me out a liar again and tried to belittle me and took nothing of the bill. Poor poor show Alba the Restaurant and Claremont Hotel. So you made a poor start to someone’s special day. Thank you.
Karen M . 2025-02-01
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Well where do I start, I was looking forward to a nice meal with my partner and my night was ruined within 5 minutes of being there. Table was booked for 5:30PM but we had to wait an extra 30 minutes at their bar, expecting to gain more dingo dollars from us. What is the point in booking a table for a certain time and not having a table for this reservation. If that wasn’t already enough the service was appalling, waited at least 45 minutes for our mains to come by this time we had enough of this bunch of Ed Sheeran Loyalists. They had kept us in their claws for near enough 2 hours, we just wanted to leave but the simple task of getting our bill seemed impossible, this mad man was doing everything in his power to avoid getting the bill. Absolutely shocking. Won’t be back
gary . 2025-02-01
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Been a few times to this restaurant, but last night ordered king prawn starter ,god knows what it was but it looked like a small animals intestines 😫,complained when waiter came to take plates away as he didn't come to see how starters were ,we were offered another starter which we didn't want really but got pakora anyway ,would rather it was taken of bill
Jackie F . 2025-01-23
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Had both the Indian and Italian meals both were lovely. Staff attentive but not over powering, just wish we could have ended the meal with a cocktail, we are both carers and only have 1 afternoon every 6 weeks off, so would have been nice to relax and enjoy the experience
Liz C . 2025-01-14
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I loved the food it was delicious and an excellent menu to suit all tastes. Highly recommend. Friendly service in a vibrant atmosphere
michellerob2015 . 2024-10-17
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Excellent food and service on a recent family dinner. The restaurant was busy when we arrived, promptly shown to our table, drinks order taken and we received some complimentary pompadoms and dips. We ate a mixture of Indian and Italian dishes, every dish was great, big value for money portions as well. The service was attentive and professional and would have no qualms of recommending a visit
lesley466 . 2024-10-14
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A brilliant meal for my wife on her birthday. Tried the Tapas for 2 and we were delighted. The Masala chips are unreal. Fantastic meal and really great value for money. Service and quality of service first class
William R . 2024-09-17
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If you go to Alba, please check your bill thoroughly. Food was ok, just ok nothing special. Service was awful. Staff look like they are totally overrun and can’t cope. The restaurant was very busy we ordered wine that simply never came to the table despite ordering it. My taxi had arrived I asked for the bill, what happened next was unbelievable. 1. The bill arrived and had all my food on it but it had many other meals on it that were not mine. I pointed this out. I requested a new bill. 2. Revised bill arrives they had taken off the extra meals but there were still additional drinks on the bill. I asked for another bill 3. Next bill arrives still charging me for drinks I’d not had this included cocktails and Prosecco. I asked again for a bill 4. Next bill arrives still wrong with cocktails still on it. I’ll admit I started to get a bit anxious at this point as I couldn’t see how anyone could get this so wrong . Asked for a 5th bill 5. This one was correct. If this is a common experience for customers then this is simply not good enough My one tip when in this restaurant is to check your bill very very thoroughly. It looked like it was the manager who was dealing with my bill. I think she needs training on how to set and track bills, also how to resolve issues. Shocking experience and pretty stressful in all honesty. A restaurant in Alloa might get away with this type of service but they simply wouldn’t get away with it in a city. Mistakes happen and we all accept that but there is no way I should have to point out the mistakes so many times.
Lance K . 2024-09-01
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Wir, 8 Personen aus Deutschland, hatten einen Tisch reserviert. Der Empfang im Restaurant war alles andere als freundlich. Das Essen war sehr lecker und reichlich. 3 Personen hatten Pasta bestellt, bei diesen Speisen hätte etwas mehr sein können oder mit einem Beilagensalat erweitert werden können. Als wir nach der Dessertkarte fragten wurde uns diese auch gebracht, aufeinmal kam eine andere Bedienung und sammelte die Dessertkarten wieder ein und sagte uns, wir sollten in der Kühltheke nachschauen was wir mögen, da nichts anderes vorhanden wäre. Wir haben kein Dessert genommen. Da wir 4 Paare waren, wollten wir die Rechnung entsprechend begleichen. Uns wurde die gesamte Rechnung auf den Tisch geworfen mit der Bermerkung wir könnten uns das ja selber ausrechnen. Im Anhang wurde sich nach einer negativen Google-Bewertung mit Aussagen es wäre ja nicht genug Personal da gewesen, entschuldigt und uns Freigetränke angeboten.
Iris M . 2024-09-01
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Passed this place a few times and it was always busy so decided to pay it a wee visit It did not disappoint it was yummy The staff , food , service and price was spot on £38.50 we paid for two Set menu with either Indian or Italian to choose from (that’s what I noticed but may be other food available ) £10.95 for a 2 course and you can mix and match We went for the Indian side of it I had Honey chicken and Steve had the fish to start . Nice big portion on both Wow delicious Main course equally great 2 dishes with rice We also decided to get a extra Nan which was thin and crisp Yummy just how I like it You also got complimentary poppadoms (canny spell that lol ) with spice onion and mango Best I’ve tasted Everything cook perfect with the chicken being moist and soft .. all freshly cooked and presented well With the total we had extra Nan , large glass of red wine and 2 ginger bear and lime Great value for money as each portion was huge Our first time there but it certainly won’t be our last Definitely worth the visit if you fancy a wee dinner date Overall A warm friendly welcome from lovely chatty staff Very very clean Food piping hot and fresh with good portions Great service Great price Thank you ALBA we will get back
LoveableH . 2024-08-16
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Had 2 family parties here over the course of 2 weekends in Alba’s function hall and cannot recommend them enough. The staff were attentive, went above and beyond and nothing was too much to ask. The venue is gorgeous and the food from the buffet still has our guests talking, it was amazing. Fabulous food, brilliant staff and an all round first class venue.
Jemma G . 2024-08-12
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the lunch menu is very good value and you get free poppadoms! There’s options for both veggie and vegan and if you ask they’ll make you a pizza without cheese :D The chairs are super comfy and the staff are very friendly :) Shoutout to alba and cheeseless pizza x (Recommendations: the honey chicken and the pizza)
Donna M . 2024-07-17
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Chatty friendly staff. Pretty interior. Food was amazing, especially the lamb rogan josh . We will definitely go back.
milly035 . 2024-07-14
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Staff couldn't have been more attentive, friendly and helpful. Catering for a small gathering, the room was suitably reorganised and the food was excellent. All very much appreciated.
Stuart C . 2024-07-07
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Have been going to the Falcon for fish and chips for years and have to say this was the worst we've ever had here. The chips were overcooked, small hard and sharp, not pleasant to eat at all. The fish meanwhile fared no better....overcooked, while the batter was tough and chewy, a black pudding that had an unpleasant sweet flavour all for the pricey sum of nearly £30, if this had been a restaurant I'd have sent the whole lot back and refused to pay. It will be a while before I'm back 😠
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1348 Opinions
Tables a little near to one another so no real privacy to speak. Food and staff were excellent, price for food was higher than average but worth it.