Aladdin Dumbarton Takeaway in West Dunbartonshire

Absolutely shocking service tonight from a takeaway we have used for years! Ordered through their website 50mins late phoned to check as payment was pending guy on phone was rude and arrogant said no order placed so your not getting your food! They have now lost a loyal customer as will never order again

I got a cheese nan and chips and cheese the nan is freezing cold the chips are driping with grease .. soggy chips makes me feel sick i binned the lot i cant even take a pic its all out the back in the bin

Shockingly bad service from this place. Used to be good and give you nothing but cheek on the phone. Ordered last night and got served tripe. Tried to help someone with a disability order today and they gave nothing but ignorance and cheek. No understanding from these folk. Avoid at all costs.

Portion size was terrible. The chicken had had a slimy sauce texture to it as if it had been previously scraped off. Usually a regular but it's been disappointing to see it gradually go downhill. Last time I'll be getting anything, after 20 yr custom

Lovely hot food , great choice of menu and good value . Delivered earlier than expected .

15min early... but at what cost? my Ice cream... that's what cost..

Delivery wasn’t left outside when I asked for it to be. The guy phoned me then had an argument with me outside my front door about why he couldn’t leave it outside because I would’ve complained when my food went cold, waking up everyone in my house which was the reason I didn’t want him to knock or ring the bell. Food was good though.

The Best pizza and everything else tasted great!

A very nice gentleman with a smile and polite 😀

Driver banned the door really and flung food the chicken wings box was destroyed and wings were in the bag when they arrived the driver was really rude aswell

Food is over half an hour late and still not here, tried to call multiple times but no answer!

Food was freezing cold there was no cheese on the burger or on the chips

Great service food was hot and very tasty

missing items from the same subway once again

delivery was late and food was cold!

When some one pay for the delivery charge online don’t come to the door in try ask again when someone all ready paid

Hi, i ordered this a good week ago and cancelled my order because it was the wrong adress and i still haven’t received my refund. I would like my money back.

Cheeky staff… foods extortionate for the quality… go to Taj or chargrill much better and both are cheaper

Poor order tonight. Usually always have same thing. Kebab not the same. Chicken not nice, bits of paper stuck to it, chips soggy, garlic mayo not nice - binned most of order.

My pizza came all quashed like it had been dropped I’m very disappointed:(

the food was inedible, the pakora was overcooked, the pizzas where sloppy and undercooked wasted £40 on food we couldn't eat.

The order delivered was completely wrong. Tried to contact about it but apparently closed before the listed closing time and still no response to my refund request.

Food isn’t bad, but if I could Put no stars for service I would staff are horrendous

If I could give less than one star I would. Tonight I tried to order a delivery to which JustEat malfunctioned on their side and said they were closed. I called up to try and get the item sorted as it had taken my money to which I got abuse down the phone from staff. I was told “it’s not our problem, it’s yours!” down the phone, to which I tried to explain the predicament that I am now in as it had taken my money and they were so rude down the phone to me. No customer deserves to be treated like this. My advice is never order from this establishment. This is not the first time we have had issues with ordering from them and having dogs abuse from staff.

Worst experience ever cheeky people and not even got my food

Ordered donner hogie before going to work, waited over an hour causing me to miss my train therefore making me late for work only ordered as I had no food at home. For me to find the food left at my door ice cold without anyone even bothering to knock at the door. Won’t be ordering from here again.

Baked potato was hard and green and freezing cold too much cheese

Food great — pizza especially excellent. Staff friendly and hardworking

received the wrong order, called up, they were very rude. raging, just wanted my 3am pizza

Donner kebab was average very,very spicy sauce ,place was mobbed with about 8 workers and still took half an hour to get my food but staff were sound place looked neat and tidy all the food in the front fridge all looked fresh ok place

order didn't arrive despite speaking to restaurant staff who said it would. second time they have done this within a few months, would avoid

Was phoned 10mins after order was placed to check it, confirmed the order and was told it was being made. Cut forward to an hour later and 15mins after it was due to be delivered, phoned shop to then be told that it wasn't made/sent because of an issue on my part with the type of pizza which was left as plain w/ stuffed crust. Why did no one phone from the shop after already confirming the order that there was an issue?? Was then reiterated that this was my fault and I should specify basically.

food was absolutely delicious and really lovely and hot x

very good pizza as always. Lovely and hot

really lovely tasting pizza. would get this again.

I started to enjoy this meal until someone in the household interrupted my nice tasting session. i think i would have enjoyed it more if i was sitting my car that will soon be taken off of me or my house that was handed to me. also i had mayo, big mistake . should have had tomato sauce but hey ho i’ve made mistakes my full life

food was great, arrived on time but driver refused to come to door. called and demanded us to come outside and was at complete wrong address

Spicy chicken was horrible this time and very little (if any?) sauce on the hoagie - completely different to the usual. Not in any sauce, just dry bits of chicken. So disappointed considering the high price.

Too funny just ordered a grill box n they gave me the wrong this just nan bread n donna meat with salad all over it n called up n started arguing with me on the phone about it saying thats what i ordered to funny man food was pish aswell

Food was nice only after reheating it and sauce was missing.

Food just packed flavour the pizza bases are frozen bought it feels and are very soggy

food was shockingly prepared, all the burgers looked like they had been sat on, everything was just threw in the bag

the guy one the phone was shouting at me saying two minutes

food was nice just a shame it was late so not as warm as usual

The pizza's had barely any marina sauce on them and it made the experience pretty lame wedges were fine and and garlic bread was fine pizza's very disappointed 😢

Dinner ruined as they never gave me my sauce....again 🤬

Took 2hrs 20mins for food to arrive. Food was lukewarm.

Food was delivered to wrong address and I had to wait an extra hour . I was told the take away was extremely busy and there was nothing they could do speed it up .

didn't deliver my food, despite claiming twice to have delivered it. tried to call twice, didn't take my call either time.

I've ordered food twice which I had to throw out because it was delivered after I left for work even though thr delivery should of been here well before.

food is awful, pizza stone cold, mozzarella stick severely undercooked and like rubber, pakora and chips soaking in condensation and soggy absolute waste of money. better ordering elsewhere especially with the prices they charge. Will not be ordering from here again

alladins are always on time or early and never ever had problem when ordering from them

put in item order, food to be left in porch space. food was left outside, and was soaked by rain by the time i got it. pizza was soaked and inedible. video evidence taken if needed.

Asked specifically on the phone for no mushrooms and it had mushrooms. Not chicken kebab meat like advertised. Pizza wasn't hot. Always order from here but disappointed tonight.

Stone Cold, then had the cheek to ask for more money for delivery and quite frankly completely ruined my whole evening. I have never ever had such a culinary disaster of an experience

didn't send food and then refused to give me a refund for the food they didn't deliver.

Pizza stone cold. Almost an hour late hoghee also cold. Usually great food tonight is disappointing

food was barking, Donner meat bone dry and over cooked, chips were soggy and cold in the middle and no kebab sauce as I requested. won't be going back here for food again. the whole lot went in the bin

i asked for it to be left at the door and the guy kept vjaping the door till i got to it .. obvs dont listen or read the bit i wrote that in it happened last time aswell and chips werent like usual they were all wee tiny crispy things last il be ordering from ther .. used to always be bang on with everything now its rushed i think tbh

Missed my sauce ruining my food

Food very cold!!! Driver took a long time to locate despite leaving location then drove very fast down very narrow lane! Not a happy customer!

Should have had mushrooms but never. Still nice

No drink was delivered. Food was still great though.

Food was over 2 hour to arrive. And was cold also. First time Iv used this place. Will never use again!

as always chicken kebab was lush. If I'm gettin pizza or kebab I don't order from anywhere else. Always fresh and well prepared.

took 2 hrs from ordering to delivery. not acceptable 😡

Did not receive order. We live in a townhouse and the door wasn’t knocked loud enough. No idea when order was even delivered but was much later than expected on the app. £21 charged to not receive order at all.

Bad services three times now not happy getting my order wrong constantly very disappointing

2 hours for delivery to arrive then comes missing half the order worst experience ever with this place

Waited an hour and 30mins , food was cold and the garlic bread with cheese was not with order

Order was over an hour and a half late, when a phoned I was told that they weren't sure what happened with the order and it seemed to be lost 🙄 however they made a new order and it was out to be within half an hours, food is always amazing so no issues there

food is always spot on ,hot and fresh 😋

fast delivery , food steaming hot , great taste

Ordered food at 7:15pm and had to call the shop as just eat notified me that our food had been delivered at 8:35pm when it hadn't been. person I spoke to on the phone took ages to find my order then told me that the delivery was right that minute just left the shop with our food,so an 1hr & 20mins after we ordered the food was just getting sent out, and we still didn't get it for another half hour and it was freezing cold. all in 2 hours wait for cold food. Not a great service or experience.

The munchy box pakoras where burnt the rest of the food was cold

The Dansak is excellent really is good. Always get good food here

best pizzas ever.....loads of cheese and toppings, always hot and pizza base is yummy

Food is always nice & hot when it arrives. compared to other places nearby.

Far to expensive don't no how they get away with it

Paid for extra sauce and we did not receive it therefore we were overcharged! Food was very greasy this evening.

Very nice Mixed Kebab, hot & fresh. Thank you

stone cold pizza, i know its cold outside but im a stones throw from the place, delivery drivers attitude bad.

driver failed to find address earlier then arrived 25 minutes later after call to shop with cold order

Stuffed crust pizza was gorgeous

Ordered chips and korma sauce and that’s not what I received. I usually order korma for something a bit milder but this tasted like a really hot curry and I couldn’t eat it. Had been at hospital and hadn’t had dinner so treated myself on the way home but even the minute I opened the box I thought I’d accidentally picked up my husbands box with chips and curry sauce. Either the recipe has changed or I’ve been given something other than korma as this didn’t even taste anything similar to a korma

driver was complaining about the distance to the delivery address, if you don't like the distance your customers are away change the size of the area you cover dont come whinging to me to far to far reject the order then. fud

Waited for the food for it not to appear it said it was delivered but it clearly wasn’t since I stood at the door waiting for the for it disgraceful stuff !!!

one of my cans of juice was missing was told I get replacement but it never came

Hoagie came and it was cold. Also the small and large sizes appear to be the Same

As always, best pizzas and deals in town

hello my food says it has arrived but it hasn’t ?

Pizzas were excellent as always. As they took longer to arrive they weren't as hot as they should have been.

Tasty, hot curries and Naan breads. Delicious - thank you!

Pizzas are always amazing quality

Fast delivery and excellent food.

First time I ve bought a "tandoori"mixed grill with no tandoori meat in it, no nan bread shish kebab or Donner. The food we got was tasty enough but was not a tandoori mixed grill, it was a tikka grill and lamb was very tough. Guy I spoke to on the phone was polite enough but won't be back.

Tastless pizza and wings, waste of money

Pakora was terrible. Couldn’t eat it. Poor quality

Wasn’t bad but it was supposed to be garlic bread I got and instead I got given onion rings

Never again will I order from this place when there is delivery drivers that are so cheeky and arrogant! I’m in a children’s hospice with my daughter and ordered food, all payed for by card. Driver phoned me up demanding a extra £2 due to how far away it is.. not a chance.. so soon as went to the door was so arrogant and asked again after we questioned him he wasent nice at all, asking us if we had £2 in our pockets. He had his petrol to pay!