Al Masar in Newham

Visité por primera vez en marzo de 2025. El Gerente fue muy considerado ya que mi madre y yo tenemos la enfermedad celíaca y estamos libres de gluten. Él se aseguró de que la parrilla mixta y los acompañamientos fueran sin gluten, y honestamente puedo decir que la carne cocida al carbón fue la mejor que había probado. Era caro, pero absolutamente delicioso, especialmente las brochetas de cordero al carbón y la increíble salsa de ajo. El ambiente era agradable, el restaurante estaba muy ocupado y muy conveniente, ya que nos alojamos enfrente en el Crowne Plaza Hotel. Sin duda volvería a comer aquí de nuevo.

In a word, Fabulous. Four of us had a range of dishes (The mixed Grill and Leg of Lamb are comparable with Michelin star restaurants I've eaten in) Great Ambience, perfect service, will definitely find an excuse to go back soon!

Charged for hot water, outrageous. Service was also slow, we sat with empty plates for a while, and no one checked how our meal was going either. I had a lamb dish, that had more connective tissue than anything.

Went here a few weeks ago. The place was dirty and in need of refurbishment. Service was really poor: unfriendly waiter who cleared things before we’d finished. The food was bland and overpriced.

Terrible servicio Más de una hora de tiempo de espera para una simple comida a la parrilla. Pides agua, pero no tiene tazas. Pides comida que requiere pan... el pan viene. Calidad por debajo de la media al final a petición.

I recently went to this restaurant for lunch with my cousin and, unfortunately, had a disappointing experience. We found a small hair in the fish we ordered. When we informed the first waiter, there was some reaction, but nothing was really done. When we told another waiter, instead of an apology, he dismissed it by saying, “It’s a tiny hair anyway.” That response felt really unprofessional and dismissive. Eventually, we got apologize, and they removed the service charge and gave us dessert on the house, which we appreciated. Still, considering the high prices, I expected much better hygiene and service. Just a heads-up—there are plenty of other great places to eat nearby. Personally, I wouldn’t recommend this one based on our experience.

Al Masar offers a modest dining experience with a Middle Eastern twist. The food is average – decent enough for a casual meal, but not particularly memorable. While the flavors are generally pleasant, there’s room for improvement in both presentation and consistency. The atmosphere is relaxed and informal, making it a good spot for a low-key dinner. One important thing to note is that the restaurant does not serve alcohol. However, they do allow you to bring your own, which is a nice touch if you’re planning a night out with wine or beer in tow. Overall, Al Masar is a fair choice if you’re nearby and craving something simple, but don’t go in expecting a standout culinary experience.

This is my first and certainly my last. The food was terrible and dry. The staff have no clue and you have to repeat 4 times everything. They were leaning all Over us to collect dishes which is inappropriate and I had to explain to the staff member to pick dishes from The side of the table. The atmosphere is dead and no one understands proper English. They have no clue about allergies as despite with an allergy Dishes were still Coming out. No awareness!

The experience I had when I visited there once was great 👍.The photos I got that day were really special

One of the worst Lebanese restaurants I have been to. Told the waiter not to bring raw lemons on food and drink as someone was allergic to it. Orderd mix sharmawa and roster chicken. Super dry! And definitely not worth for the price. It’s a shame we were really looking forward to it I read the reviews before and saw it was 3.7 starts. We chose to ignore it and see for ourselves. Turned out there is a reason why it was 3.7 stars

This was my first experience coming to Al-Masar and most probably my last. The mix Sharwarma I ordered was super dry and did not have much flavour. Also the pricing of the food did not match the quality of service or food served. Regardless of us saying that our friend has allergies to raw lemon they still bought lemon to the table.

Very nice people Kids friendly Amazing food A lot better than many Turkisg restaurants in terms of kebabs and i am Turkish

I came with my wife to this place after a long sightseeing in London. We waited an hour for our food with very little traffic. If they were really busy at that moment, you would probably have to wait about 2 hours for your meal. Drinks were served a few minutes before eating. The service wasn't in a hurry. I ordered "Mixed grills" which cost £20 and the plate had 3 skewers and some vegetables. This is definitely not enough considering the price and type of dish. We had to order rice separately. In all other restaurants of this type, rice is part of the dish. I will definitely not go back there.

Lovely food, friendly service, and relaxing decor.

Food is tasty, delivery is fast. Recommend eating in where the grills taste even better. Enjoy the complimentary desert with the takeaway. Thank you

Great place to eat after conferences

Very good food: well seasoned and excellent preparation. The preparation from the charcoal grill was particularly good. Portion could be a little bigger!!

Food was delicious as always, fresh and tasty.

Lovely tasty food, super-fresh salad and plenty of spice as requested!

Fabulous food and very friendly people.

Comida encantadora, gran servicio y precio muy razonable - recomiendo encarecidamente el menú meze y conseguir algunos platos para compartir, impresionante

Such a shame because the food is good, but very poor customer service, no smiles , ignored, not attentive at all

Really good food, reasonable price and great service

Food was alright but not excellent. The sauce was congealed when it came to our table.

It was a very busy restaurant with a bustling atmosphere, all the food was amazing but the lamb chops were out of this world. An overly generous portion and cooked to absolute perfection, doesn't seem to be a bad thing to order but would steer you towards the chops!!!

Great hospitality and special Lebanese food palettes! Worth tasting and interesting experience!

The food was delivered 35 mins late, food so cold!

The place is nice but the food not do much...starters ok..maine course so little food for 4 people and desert 4 tiny little pieces of sweet and only one kg of water(outrageous)price 170£...never and ever again

The food is superb. I’m finding it hard to even locate a fault. The flavours were warm and inviting, yeah I can’t say anything bad about the place. The pudding was delicious as well. I will definitely order from here again going forward.

Order sat waiting at restaurant for 20-25 mins. Kitchen is very slow.

I was really looking forward to having a meal out with friends at this restaurant. The staff were fairly attentive but we had to continually ask them for drinks etc. The food was salty and basic. Our meal was £44 each which is hugely expensive for the lack of quality and as it’s a BYOB we didn’t have alcohol. I suspect the food was reheated too as it was served too quickly. Really disappointing experience

Fantastic food that does not disappoint.

This place was amazing they have the best chicken I’ve ever tasted

Food was amazing but the chips were a little soggy and not really appealing so I had to leave them but +1 for the dessert so I’ll give 5 stars, the wrap was good!

I have ordered (home delivered)from here,the tabboleuh was very nice and they have me free pudding as well (dessert).Thank you for this.I was sick and when i saw it,its amazing.ty team Al Masar

Absolutely delicious and piping hot. Cute touch with free dessert. Will definitely order again!!

driver couldn't find the place - said the app took him to the wrong postcode

When ordered, it suggested would be delivered by 2005, arrived at 2053, which made us rushed going out

¡Muy caro en comparación con el centro de Londres! La comida no era perfecta y no valía la pena el precio! y el cargo por servicio fue agregado sin mi consentimiento y escribieron en el recibo como una (gratificación) wth ! ! ! ! de abajo hacia arriba es terrible, creen que te dan comida gratis! la forma en que te miran la cara. ¡Nunca vuelvas ni para tomar un té!

Delicious food and delivered on time! Will order again

Two vegetarians we had excellent service and food tonight at Al Masar Reasonable priced for London Avocado salad, Hommos Beirut, Batta Harra and Fried vegetables were excellent

I can't believe why this venue has some negative reviews. It's literally the only decent priced restaurant with very good quality meat and salads. I'm grateful that this place existed in an area where all that was available was gross fattening carby venues. Oh and you can buy and take your own beer and wine as they don't have a licence. There is a Nisa and Premier supermarket across the road for booze.

Don’t know where to start chips were stale and the garlic sauce looked and tasted very weird we will not order from here again. Mixed shrawama wrap was very small and had no taste or flavors

Extraordinary food incredibly fresh, absolutely delicious and authentic. Cannot recommend this highly enough! The sujok spicy sausage dish out of this world

The plate was delicious and filling, I recommend

so good , loved the food , thank u for the free dessert , 10/10

Lamb shank was really amazing. Glad to discover this place🙌

hey guys i did not receive my rice, i got a vegetable stew? it should have been chicken, with vegetable and rice

I must caveat this review by stating I went to the restaurant at around 22:30. Unfortunately, the pastry shown in the picture seemed somewhat stale. The Moussaka was served cold, which isn't what I'm used to, but the staff happily warmed it for me. That said, the flavour was still a little lacking, I've certainly had better. The Kiwi, honey and lemon juice wasn't pleasant either. The drink certainly wasn't mixed well, evident from the honey coagulating at the bottom of the glass. The Kneffeh, however, was delicious! One of the best I've had in a long while.

Menu prices do not include 12.5% ​​service charge.

This bustling local spot is a vibe! Think Arabic tunes, friendly service and a cozy atmosphere for a group dinner with friends. The starters are the real stars here. Imagine melt-in-your-mouth soujok (£7.75), delicious mutabbal baba ganoush (£6.85), hummus (£6.15), fresh tabbouleh (£6.85), labneh (£4.95) and a soul warming chicken soup (£5.45). We were a bit disappointed with some of the mains - the mixed fish grill (£28.95) platter wasn’t as fresh as we hoped, and the roasted chicken (£19.95) was a tad dry. However the shish taouk (£18.95), mixed grill (£20.95) and Kibbeh Saynieh (£18.5) served with tzaziki was incredible! The tzaziki was bursting with fresh mint - SO good! Overall: Come for the amazing starters and lively atmosphere, but be prepared for a mixed bag when it comes to the mains. Price ££ Halal and vegan options available! See full review reel on instagram @marykraykray QR code attached.

Restaurante de 5 estrellas en mi opinión. Comida increíble (y mención especial por su té turco servido en una olla con un vaso para beber) , buena relación calidad-precio, (a pesar de que comer fuera en estos días puede ser caro) , gran ambiente ya que puede estar ocupado, pero siempre se les ha dado una mesa bastante rápido. El personal es amable y atento. La decoración es tradicional de Oriente Medio, así como la comida / bebidas. La ubicación es preciosa junto al agua. ideal para familias (niños bienvenidos). Hemos estado dos veces con la familia y planeamos ir de nuevo cuando podamos. En general, una experiencia gastronómica encantadora tenía aquí.

We arrived with ten people without a reservation. Fortunately there was still room. The service was excellent, and the staff was very helpful. We enjoyed the food and drinks. However, the desserts could certainly be better. The baklava was quite dry and not very tasty, and the other desserts weren't great either. The main course, on the other hand, was excellent. We thought the prices were a bit on the high side, but that may be normal in an area with so many hotels.

We had a fabulous meal here after a visit to the Excel centre nearby. We were speaking to the security guards who recommended the place and we were glad as it lived up to expectations. We found the food very good value, with nice friendly service, very quick for the set meal options which were great.

There was no heating while outside is near 0C.... Charged £18 for kebab meat and some salad and 1 wrap(mentioned as bread), only because was served on the plate?!?! Wasnt even fresh,wasnt even warm enough... Joke....

Arrived nearly 1 hour 50 minutes late very out of character for the restaurant. Between the 2 party’s they are responsible restaurant allowed Just Eat deliver food that sat on a counter for over a hour. No real way to complain I understood if I cancelled the order I still have to pay the full price.

Food was good but the waitress had to be a little more polite

The waiter did not explain anything and was an absolute knobhead. Tried scamming us by trying to charge us for extra pita bread (we did not order this). Even after we paid the bill, tried to gaslight us saying we didn't pay a portion of it. Bad experience.

Food served looked like left overs from someone else. What a shame to Lebanese. Avoid.

food is delicious but way too small for the price

I came here after 4 years and the still the food and service is unbelievable. Highly recommended.

Great Food, fresh and very well seasoned, great staff especially Love Marowa, very attentive and nice waitress.

They serve really nice fresh juice. Great ambience and lovely customer service from Marwa, they made us feel welcome and gave complementary desert at the end too.

Food's good but the service is ugly. For the prices they are charging, the service could have been better. They need some professional waiters who knows to communicate well with customers.

Lamb shawarma wrap was delish and halloumi, loved it. If only som dips were given and moe salad I would have rated 5 stars

Too expensive, small portions and poor quality of food ,

One of the best food I have in London ,Thanks for the free dessert too ,I ordered Chicken Shawarma wrap Loved it remind me when I was in Saudi and have the Lebanese taste .Loved it ,Food with quantity and quality I must say .🥰

Really good Lebanese food. We also received a complimentary dessert which was a nice touch.

Lovely food and excellent service

Marwa served us. Amazing customer service! Had such delicious and affordable halal food. Alot of vegetarian options. Thank you Marwa, will come again when we're back in London 10/10 experience being served by you.🙌

Great good at an affordable price. Nice customer service by Marwa.

I waited, got charged and the food never arrived! They even marked it as delivered

I waited, got charged, and restaurant won’t ander my calls. Food never arrived…

We had dinner here few days ago and all was perfect. From service to the food quality. Please, note that their prices are not low. For a casual dinner, it’s going to cost at least £30/40 each.

Love this restaurant order from here all the time the wraps are amazing

food was cold but tasty. Delivery was perfect!

Best Lebanese around the east. Chicken shawarma is fantastic, lovely hummus and always go for the extra garlic for chips. Highly recommend!

Excellent food. The best falafel ever tasted 🍾

One of the best places that has never let you down. Always a pleasure ordering from here. Thank you

Super food. Highly recommend the mixed grill and humous

Food is NOT COOKED properly and extra charges on service highly not recommended

Packed with flavours, great and fresh ingredients, nice presentation, a tasty feast for sure!

Absolutely love their food. So happy to see them back on Just Eat and so appreciated the lovely dessert!

Ordered on Uber eats was so delicious

Their shawarma’s are one of the best in the world. If ever you’re in the excel, venture out and get food here instead!

If you’re a fan of lamb, this Lebanese place is an absolute paradise! I don’t understand why some of the reviews are so negative. We came here three times in one week because we were so impressed! It was always packed with customers so we knew the food must have been good. I’m glad we ignored the bad reviews. Plus, it was conveniently located right next to our hotel. The food here is truly exceptional. Everything was bursting with flavor. I highly recommend the roasted lamb, the shawarma hummus, and the lamb shawarma with lamb rice as a side. Every bite was incredible! The dishes are cooked to perfection, with rich spices and tender meat that left us craving more. The service was also outstanding. The staff were fast, attentive, and incredibly kind, always ensuring we had everything we needed and offering great recommendations. One unique highlight is that they don’t serve alcohol (We were a bit disappointed at first) but they allow you to bring your own alcohol (We had a bottle of wine, there is a little grocery store next door so we got a bottle for about 8 pounds and they provide glasses. So it’s a win-win. If you’re looking for delicious food, fantastic service, and a relaxed atmosphere, this spot is a must-visit. I’ll definitely be coming back!

Sadly on this occasion the food was terrible and we had to throw most of it out. The chicken liver was bland and did not have the sharp taste of lemons which it is known for. The leg of lamb was oversalted and tasted bad. Will never reordered again.

food was mostly very good. one of the best fattoush salads I ever had. Chicken soup is very similar to the one in my culture (Portugal) and I loved it. The garlic sauce is unreal, as expected. the lamb wrap was a bit disappointing due to the quality of the meat and also because it was cold. I'll probably order again at some point and maybe try something different

Dessert tasted really good. Good portions of food. Keep up the good work.

Nice food , excellent service with views of a swimming pool

Great dinner, service and location!

Zero zero service not even a little smile Exaggerated price

Excellent food always arrives hot

Had a brilliant meal here. Set menu for 2 came with some great meze dishes: the hummus, tabouleh and sausage were some of the highlights. Followed by the mixed grills - meats were perfectly cooked and juicy, with great condiments and picked vegetables. To top it off, the baklava was the best I've ever tasted - so buttery and moreish. The perfect finish to a great meal, at good value too. I will be back here in a heartbeat.

THE GRUMPIEST, MOST RUDE SERVICE EVER!!!

¡El peor servicio! ¡Muy mala pareja dirigiendo el show! Desde el momento en que entramos hasta que pagamos, la señora fue increíblemente grosera y totalmente gruñona.

The wraps were soggy and tasteless, rice was great the chips were put in airtight container and were cold and wet had to reheat them and add salt this is the first time standards dropped

Great relaxed atmosphere. We had calamari and prawn starter. For mains we had shawarma lamb and chicken and some Lebanese rice. All of the food was fantastic and very tasty. Pricing was reasonable for London. Highly recommend this restaurant.

No sauces were sent with the order which is not right

This restaurant always delivers hot tasty food, excellent service