Afternoon Tea at Maryville House in Belfast

Hospitality is a difficult business, particularly for independents trying to do something different - but I regret to say what happened here on our visit was beyond poor. We arrived for a late lunch and plainly the place was busy, presumably for Morther’s Day. Nevertheless, there was only one server on and, having not seen her for nearly *half an hour* having been seated, I went to the other room to see if we could order and how long it might take. Someone I assume to be the chef asked what I was looking for, and when I said I was looking to order she responded: “Well, we are rather busy!” If they are so busy, they should either recruit extra staff or turn walk-ins away. Or, put even more simply, if they don’t want our custom, they shouldn’t seek it. Most of all, rude and sarcastic remarks are very poor form. Needless to say we walked out, with no lunch but having had our time completely wasted and then been treated to some entirely unnecessary rudeness as a parting gift. It’s a stressful job, sure, but there’s no need for such Fawlty-Towers-style attitude towards customers. While I don’t directly blame the server (who was clearly overwhelmed), serious retraining is required. Until then, there are places in the vicinity which will actually appreciate your custom.

went for afternoon tea, food was lovely and service was great. great price, plenty of food and unlimited tea and coffee was offered, would highly recommend

Extremely fabulous in every possible way Three of us went for lunch and had a fantastic time and extremely fabulous lunch. Lots of fantastic choices. Everything was freshly made and delicious and we thoroughly enjoyed ourselves. I will definitely go back here because I love their food so much indeed. I am visually impaired and have more of the issues , however, due to a lot of steps up to Maryville house I wasn’t sure about going here, but they assured me that there was a good disabled access ramp round the back which there was which I appealed of and it was fantastic. The staff were excellent and extremely helpful, and we got extra ear coffee and it was fantastic. I will definitely be back. Ryan, McCartney.

Really disappointing visit to Maryville this time for afternoon tea compared to previous years 😕 the afternoon tea was scant, the scones were tiny compared to the ones you used to get at Maryville. There was a musty smell and the place was deserted on a Saturday afternoon. We felt awkward even talking because of the silence. Really sorry to see this place go downhill as we would travel from Mid Ulster to here for afternoon tea every year 😭 Really disappointing

Lovely breakfast in this charming old style tea room. Eggs Benedict very good and coffee excellent. Helpful friendly staff too!

What a lovely afternoon tea. From the delicious pies to the very fresh sandwiches and the excellent choice of pastries - could not have faulted anything. We were a large party and staff were so attentive - nothing was too much trouble. We are all definitely look forward to a return trip.

A Totally Beautiful Experience that’s why we keep going back . Met by beautiful decor Immaculately clean and wait the food is wholesomely Delicious with good strong cups of tea . Staff are lovely and helpful 10 stars always

Excellent afternoon tea in lovely surroundings. Great gluten free selection, including scones and sweet treats! It has been great every time we have visited.

We have just left after three glorious nights in this fabulous place. It is quirky warm and welcoming I say quirky because it has buckets of character and homeliness , not found in many hotels and b&bs. A credit to the city and Irish hospitality. We have been offered comfort and warm friendly service throughout our stay. The breakfasts and afternoon teas are second to non for quality and choice. The location is also excellent with ample parking, a range of shops , eateries within easy walking distance and more over close to the city centre itself. We both want to say thank you so much to the proprietor and staff who have made this establishment so enjoyable and our city break so memorable

I have been here a number of times in the past, but I was disappointed with my recent visit for mother's Day afternoon tea. I expected much better quality for 56pound!! The sandwiches at my previous visits were very good, but this time seemed to be served in brioche rolls that could have been purchased in Tesco, and only 2 of them. Scones and pastries just OK. On a positive note, the staff were friendly. Unfortunately I will not be back.

Staff to obsessed over mask wearing! We were the only ones in the place when entering not one other customer was in there, asked to wear a mask told them no, (to walk to my table with no one there and then take it off! )When we nearly finished we witnessed another member of staff telling of an elderly lady in front of everyone for not having her mask on as she was nearly at her table told her she must have it on, the lady seemed confused and was almost sat on her seat when the member of staff approached her and stopped her in front of everyone before she could even sit down! This has put me of and I wont be back, the afternoon tea was not the greatest either tbf only nice thing was the scones.

Very relaxing atmosphere and pleasant afternoon tea, the sandwiches, scones and pastries were very nice and we were offered multiple tea top ups. The staff were very attentive. The only thing that ruined the experience for me was when I stepped into the next room where the till was to pay. The girl advised she had to check something in the other room. I waited patiently for several minutes when I noticed a lovely fire place and mirror in the room. I took maybe two steps towards it to admire it and the girl very quickly came back into the room and told me off advising that the room was being used for a private function and not to walk over there. I was a bit shocked seeing as the room was pretty small and open plan, I had only taken two steps, I didn’t touch anything, I had my mask on and there wasn’t another person in or near the room apart from myself. It sort of upset myself and the person I was with and I felt a bit upset about it on the car journey home. It was enough to put me off returning.

Lovely afternoon tea, gorgeous food, Attentive and understanding staff. Really looked after us. Maryville House never disappoints, A wee diamond on the Lisburn Rd. Has my repeat custom. p.s. the lemon eclairs are out if this world.

First lunch we’ve had in an inside restaurant in an age, and it was delicious. Got parked right outside which was handy. Met by a very pleasant girl and shown to our table even though we were a little early for our booking. The staff all wore face coverings. Other diners in the airy room, all socially distanced. Very good and timely service overall. Staff friendly and pleasant. We had the sourdough bread topped with Goat’s cheese, sliced pear, honey, pickled red onion and rocket - this was quite substantial, delicious and good value at £7.00 each. The whole combination worked so well, my taste buds were singing. So tangy and fresh. I also had a soup on the side - a generous bowl costing just an extra £3.00. Smokey pepper and tomato - very tasty and hot. Tea was topped up without asking. An extra teabag provided without asking for the decaffeinated pot, as it could be quite weak, our lovely waitress advised us. Teacups and saucers are mixed vintage, lots of charm as has the building itself. Due to COVID19, there is a time limit for the stay but we had plenty of time to eat, chat and enjoy. There was a £10 deposit I’d paid online to secure the booking for 2 and this was deducted from the bill, without prompting. We look forward to going back again very soon for brunch. Recommended without hesitation.

just a quick review about my recent experience, was really looking forward to an afternoon tea with the girls and we were greeted by a lovely girl at the door who showed us to our seat and everything was fine. The main issue was when it came to payment of the tea (I have been here before and was never an issue with splitting the bill). The women who looked to be the manager claimed that only one was allowed up at a time to pay due to covid regulations, they couldn't have many people standing at the till. We then suggested that was fine and we can come up one at a time then. The the women backtracked to say it was payment per a household and since there was two households present I asked can we pay separate cards then , to which she backtracked again and demanded only one card per booking. Whilst we were trying to organise transfers between each other (as we are students and don't have full amount on one single card!! ) she then barked that we were blocking people by standing inside the tearoom (even though there was only one couple in the place at their table at that stage) and told us all to get out. The level of customer service this particular women had was shocking and has actually put me off ever coming back. Was also disappointed with the tea sandwiches as these were in stale mini buns instead and I would have preferred a soft loaf of bread used.

For the second time we visited this place on a Friday afternoon. Today we were greeted by a delightful girl. It was 2.30 pm and according to website the tea room closed at 5pm. The girl was about to show is to a table when...

Booked for breakfast with friends. No brioche bread available for french toast. When breakfasts came they were cold and very poorly presented. On speaking to management following our visit - they initially didn’t respond and then when they did they were extremely rude and unapologetic....

I took my family here after good reputation for afternoon tea, when we arrived we were shown to a table, we were told that they had no sandwiches, as sandwiches at the weekend were too expensive to buy in, so we would get rolls instead,...

Restaurant was full but understaffed so took long time for order to be taken and food to arrive. The food also did not arrive together when it was served. The cakes were dry around the edges they had obviously been left standing and were starting...

Went to buy afternoon tea vouchers for a friends birthday. Asked for 2 at the 21.95 price, was told they had gone up to 24.95. when I said it was 21.95 online she said she had not changed it yet. when I said I it...

I wanted to say a big thank you to all of you for helping arrange my mum's 70th birthday tea party lunch just after Christmas. My mum really enjoyed herself as did all the guests. The room was beautiful with nice backdrops for family photos...

A group of friends went to Maryville House for afternoon tea. What a delightful experience from start to finish. Wonderful surroundings, lovely staff, great service and lovely food & drinks. It doesn't get better than this for a special occasion.

Love love love. This place is absolutely first class and the staff are gorgeously attentive - you must visit !!!

My first experience of an afternoon tea so I wasn't sure what to expect. The setting was good. The savory food was a bit scanty leading someone nearby to say 'Ill be calling into the chippy on the way home!' Sweet food was good and...

I've been to Maryville twice for afternoon tea, once for brunch and my husband and I stayed in the B&B on our wedding night - I don't have anything bad to say about any of those experiences. The food is great. The scones in particular...

I had arranged for my daughter and friends to have afternoon tea party in Maryville tea rooms on Saturday 20th July 2019, we had a group of 16 and had private room upstairs allocated to us for hen party. The staff here went above and...

I visited Maryville House with my sister and my aunt on a beautiful sunny day. I’ve never been before but first impressions were great. We all had the afternoon tea. This consisted of individually chosen sandwiches, copious amounts of tea and a huge selection of...

From arrival to departure service was excellent , top ups of tea and making sure we were alright but never in your face ! The afternoon tea was excellent , the tea list was huge and there are coffee options too Sandwiches were filling and...

I booked for a large group (13) for a work do and we were not disappointed. The setting is lovely and well decorated. The service was excellent. The food was delicious and there was a great assortment of savoury and sweet treats. They easily provided...

Really enjoyed afternoon tea, creative and delicious sandwiches, especially light scones, dainty and tasty cakes. Artistic surroundings and a lovely atmosphere. Wide range of traditional and fruit teas. Excellent service, everything an afternoon tea should be.

Great scones, great coffee and friendly staff. Brilliant all round.You need to book here for special events or just an afternoon tea. Scrummy

Excellent, when for Afternoon Tea and received beautiful food with wonderful customer service. Very quiet for being on the main Lisburn Road. Very much recommended.

We've had lunch here a few times now and the dining room is exquisite with the option of dining outside in good weather. The food is reasonably priced and we've never had to queue for a table. The service on our last visit was a...

breakfast. french toast must have been left soaking in egg too long as it was like eating wet slimy bread. the bacon was cold so my breakfast wasnt good. the frys were not much better as all tepid warm. the mushrooms were not pleasant. have...

Went for afternoon tea with some friends and their babies. The service was excellent, very polite and helpful staff with lots of offers of more tea and coffee. The sandwiches, pastries and scones were so delicious and it was reasonably priced. I also appreciated being...

Went with 2 friends for afternoon tea and it was lovely. We got to pick our own sandwiches which I liked as I am quite fussy. The sweet element of the tea was lovely. We didn’t eat everything so took some home. Only problem was...

Came here to try out their Afternoon Tea as it had been recommended. Kind staff and good service. I would come back here but would maybe request some more gluten free desserts. Thanks

This is a hidden gem that must be tried if you are in South Belfast. The staff are friendly and professional and the food excellent. I have a number of relaxed meetings here throughout the year and the atmosphere is ideal for friendly ans pleasant...

I took my mum here for lunch, she had been a few times before and had sung praises, so we were expecting a high standard. Instead, we waited 20 minutes for two sandwiches.If it had been busy we would have understood, but the place was...

The Maryville House setting is lovely, and it has the potential to be a really quaint dining experience. We have been there on quite a few occasions, but have only eaten there several times. Why? The service is particularly bad. We sit down, expecting to...

I took a group of my Hospitality students to Maryville to experience Afternoon Tea. The staff were so accommodating and helpful. The choice of sandwiches was exquisite and the pastries and sweet treats were truly delightful. The attention to detail and high quality of presentation...

As a baker myself, I have a really high standard when it comes to baked goods and dessert. Despite this, I have been to many places for afternoon tea and nowhere does it like Maryville TeaRooms. The sandwiches and baked goods/ desserts are honestly exquisite....

HAPPINESS IS AFTERNOON TEA When you think of afternoon tea in Northern Ireland, you may think of a 5 star establishment such as the Galgorm or The Merchant, both are very well established in the art of afternoon tea in the North of the Province,...

In general we found the food scene in Northern Ireland to be pretty awful - all junk food, they don't seem to eat healthy there and offer junk to kids too. However, this place is a welcome change on the corner of trendy Lisburn Road....

We were staying in the guest house that is part of the tea rooms, and decided to treat ourselves to an afternoon tea having seen the pictures online. It was a Monday afternoon so reasonably quiet in the tea rooms. When the stand arrived, it...

Booked afternoon tea for my husband, son and myself as a treat during our weekend stay in Belfast. Service was ok, but the range of cakes offered was pretty limited. For 2 adults and 1 child £60 for a sandwich each, pot of tea and...

We celebrated my wife's birthday here and what a great time we had. The service is excellent and the afternoon tea we were served was out of this world - I have never tasted lighter scones, all fresh from the in house bakery. Sandwiches are...

Tastefully converted large house, located behind hedges on Lisburn Road, to lovely tea rooms and function rooms. Three of us had a late light lunch and had our table for a couple of hours. We had Spanish omelettes and my other friend had the chowda,...

Beautiful selection of teas and food makes a lovely afternoon Tea. Lovely atmosphere and no pressure to eat up and leave, take your time and stay as long as you like.

This was my first time here with an elderly relative. I was disappointed with the accessibility for disabled or as in the case the use of a Zimmer frame. The ramp was partly blocked with planks of wood meaning walking against a prickly holly hedge...

Decided to take my mother for a birthday treat with another family member. We were greeted on arrival and shown to our table. Our order was taken promptly, food arrived with 5 minutes and it was delicious. The pastries were beautiful, in taste and appearance....

I was here on 18 March as part of a group for a surprise baby shower. Great sized room to accommodate around 20 people and great presentation. The sandwiches were beautiful, really soft bread with unique fillings which made a really nice change from the...

Have regularly had breakfast or lunch at Maryville. Brought friends and family , I dont know what is happening but on my last 4 visits I found the breakfasts not as good as usual and I also found the service is poor. Ie ordering coffee...

I try to write an honest review and that needs the good and the bad mentioned, But I couldn't find anything bad here. The worst I could say is that a real cloth or higher quality serviette would be nicer. That's how picky I would...

I called in after a visit to Belfast and was so disappointed. It was quiet and I ordered a latte and cake . The latte was like warm milk with no froth but my biggest disappointment was the staff and customer service. One clearly was...

This was a quaint, pretty tearoom with a frosty reception! The tea rooms weren't busy when we arrived so to allocate us a table, give us a menu and take an order all seemed rather an effort from the staff. This was further enhanced by...

My daughter and I are frequent visitors to the tearooms. We feel its like just visiting a friend for tea etc. We may have breakfast or lunch, but whichever, its always excellent. And service with a smile. We always feel looked after. The tearooms are...

Lovely service, girls all very pleasant. Afternoon tea for 20ish ladies included our own room to dine in, plenty of delicious sandwiches, savoury bites and mini cakes and desserts.

Really enjoyed our afternoon at Maryville. All the items on the plate were freshly prepped and very tasty. A selection of teas also hit the spot but we our coffee drinkers and they had great coffees. Well worth an afternoon trip out.

My second stay at Maryville, this time we stayed at a lovely converted house over the road. Very nice stay lovely quirky rooms and all lovely and clean. enjoyed a great fruit salad for breakfast will definatley use again

Quick bite of lunch - always meaning to try here so finally got round to it. Food was lovely - service slightly slow - price not bad. We had a fish sharing platter and it hit the spot. Followed by coffee ( weak ) and...

Food and service excellent. Lovely way to spend a Saturday afternoon. Plenty of shopping nearby. Good parking

I booked the private tea room for my 30th birthday after hearing good things about it. Firstly, I emailed to enquire about booking. I waited one week, did not receive a response, so decided to ring. Normally, the lack of response would have indicated to...

Upon arrival my family and me were very excited, as we had heard so much about Maryville house. It had a beautiful decor. That is where the excitement ended. It took 20 minutes for our order to be taken, a further half an hour for...

After a little hiccup finding out booking, we had a thoroughly enjoyable afternoon tea today. Would have rated 5 star for the food which was outstandingly good and plentiful. Only small criticism was that service was very slow - took nearly 45 minutes for our...

Had the most beautiful Christmas lunch today. The ambiance is beautiful, warm, pleasant staff and most of all fabulous food. The Christmas sandwiches were delicious and the tray bakes were second to none. I have to say the homemade mulled wine was the best I...

I wanted to try somewhere different for my friends baby shower and I found the Maryville Tearooms through google. From the moment I enquired until we finished our afternoon tea the staff were so helpful and friendly. The afternoon tea was delicious - one of...

We booked for Christmas afternoon tea as we had heard so much about this place. It was to be a new experience for all of us.£18.75 each and sorry to say it. Was a total waste of money. Upon arriving, it has a very pretty...

We attended the tea rooms following a baptism and we were delighted with both the food and service. The team went above and beyond for our party of 34 people, even providing gluten free options for those that required. I would highly recommend afternoon tea...

This was our first visit ti the Maryville Tea House. Really interesting venue, high quality old style decor. Bench seating as well as individual round tables nicely situated in the dining areas. Breakfast menus are varied and will suit most tastes. Well cooked and well...

Visited here on a very wet and windy Sunday afternoon with friends. Staff were pleasant and greeted us immediately. we were shown into a lovely bright room. The food was delicious and the coffee very drinkable as is not always the case in some cafes...

Step back in time and enjoy a tea shop how it should be. In a Victorian house on the corner of the Lisburn Road and Maryville Park. Much more atmosphere that than the chains and an exceptional array of teas. Would it work for a...

Afternoon tea as a treat with friends, booked in advance. Our table was next to an open door, the tablecloth was plastic! Service was sluggish and not particularly friendly. The food was nice but not worth the price. It all could have been so much...

I have been a regular customer at maryville since it opened and have recommended it to numerous friends and family even buyng gift vouchers as presents. I recently had an afternoon tea here which was very disappointing. The service was extremely poor with staff who...

We wanted an afternoon to catch up with each other as we only get a chance to meet up about once a year (if even). One of the group suggested Maryville House as she had previously had Afternoon Tea there but it was the first...

Myself and a friend met in the Maryville tea rooms for lunch today. We both work and are on a fairly tight schedule. We were seated at 1.10pm and placed our order for 1 soup, 1 tea and 2 sandwiches at 1.15pm At 1.30pm we...

I went to Maryville for afternoon tea with a couple of friends and it was really lovely. I've been to Maryville many times before but never for afternoon tea. We had chicken paninis along with a cake stand of goodies and scones. There was so...

I had a family member visiting from Australia and thought it would be a lovely treat to take her out for afternoon tea to Maryville Hse after looking at their website. The food was lovely but the service was very poor and the ambience disappointing....

Went here a few days in a row for breakfast. Good menu that they are happy to adjust to give you what you want. great coffee and lovely staff. The service is laid back so don't come in a rush, but perfectly acceptable to a...

My sisters and visited Maryville Tea Rooms on Fathers day with our Dad. When i was booking on the phone i was serviced by a lovely girl over the phone who despite my terrible reception remained polite and patient to get through my booking! I...

My sister and I took our mum here for her 80th birthday with her two sisters and my husband. Had the most delicious French toast and everyone else had fries which they say were lovely. Really appreciate the fact that they are "wheelchair friendly" but...

Went here for a coffee and was very impressed. A Victorian House with sash windows, parking spaces and a super range of teas. Definitely worth a visit.

We went here for afternoon tea and loved the place. All the scones and traybakes tasted amazing. The B&B itself is very cute and quaint, with lovely stained glass windows. Everything during the afternoon tea was very vintage and well presented. Service was excellent and...

My friends and I went to the Maryville Tea Rooms for my Birthday yesterday. We had Afternoon Tea, which was beyond our expectations. I cannot express enough how delighted we were with the whole experience. The atmosphere, the building, the furnishings, the staff, and especially...

Took my mum to the tea rooms on Feb 1st for a girly day out and a wee treat. The setting is beautiful however that's really all that impressed us. The room was in personal and a bit cozy, being a chilly feb afternoon the...

Really nice setting. Lovely decor and really relaxing atmosphere. The food was lovely if slightly overpriced. But overall enjoyable lunch and I would definetly return.

My life partner had continuously been on at me to take her here and after committing enough mistakes I obliged. I am not a tea rooms kinda guy, I enjoy meat in large quantities. I was the only man there and there was a particularly...

Perfect surroundings for a catchup with friends.lovely food and atmosphere. Staff were very attentive also. Will be back.

Looking for a five star experience look no further I called in for a Tea and decided to have an Afternoon tea which not only beautiful to look at but delicious and there was that much we where given boxes to take the rest of...

Today me and my friend went to Maryville House for Lunch.This has got to be the worst place i have ever been to [i dine out atleast 4 times a week] I will sum up the issues in points: - We are left waiting 15min...

Today me and my friend went to Maryville House for Lunch.This has got to be the worst place i have ever been to [i dine out atleast 4 times a week] I will sum up the issues in points: - We are left waiting 15min...

I visited this hotel/tea shop today for afternoon coffee and a chat with my elderly Aunt. Service was really poor. We waited 25 minutes for two coffee and two tray bakes. I still don't know why!!! I asked the waitress/server for an explanation but was...

Food and decor fantastic, can always bank on MTR to provide great food. I find the service a little lack lustre though, the staff are all friendly but lack attentiveness IMO

I have been to the Maryville many times now and have found it to be an excellent venue for relaxing and having a tea or lunch. I have also held meetings there and the relaxed environment complemented the meeting. The staff have always been most...

I booked afternoon tea at Maryville House as a Baby Shower for my best friend and 4 family members. We arrived around 2pm and had such a wonderful time. When I booked the table the week before and told the staff the purpose of the...

My friends and I called in today and were shown to our table. The waitress give us the food menu and the tea menu and then disappeared. As this was about 2.15pm the place was not busy but she never came back so eventually I...

I had heard good reports about Maryville House tea rooms. Today was my first visit and it will also be my last. I met friends for a late lunch(2pm) the waitress was far from pleasant nor indeed helpful. The sandwiches we had were mediocre and...

I have been meaning to write this review for some time but only now getting round to it. Went for Afternoon tea with some girlfriends. Have to say I will never be back. Scones that we received tasted as if they had been sitting out...

Had an "all day breakfast" there with my daughter. The only word to describe the food we were given is disgusting. The sausages were definitely out of date and stank! We only ate the rest of the food because of sheer desperation and hunger, if...

we have had three great experiences of this lovely tea house in the last couple of weeks.my wife and myself both turned 65 in june and july the first was a boys only for brunch on saturday ,and what a pleasure it was .the food...